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Ratings & Reviews

Here's what our residents and prospects are saying.

2024-02-03  

Love the place and we love the staff. Too bad we had to move to NY after staying with them for a year.

2023-08-03  

Reginald was very knowledgeable and gave a great tour. However, he was a little too animated for me! He needs to “take it down” a notch or two.

2023-07-07  

Very pleasant ambience, incredibly positive environment, people are very pleasant and hospitable

2023-03-17  

The office staff are nice and ready to help out. Easily approachable and willing to help.

2023-02-18  

After living here for a few months, my there is a shift to where I just don’t feel as valued as before. One person in particular in the office( I believe they are new) , recently, has been notorious for giving me attitude and has made me uncomforta...

2023-02-16  

Office staff top notch. Fast and reliable maintenance staff. Glad we will be switching to keyfob entrances.

2023-02-16  

I've had an amazing 6 years here at the Arbors. Never not one time have I had a problem without them taken care of it right away.

2023-02-16  

The staff and amenities are great however the apartment units are well worn. Specifically the cabinets. I’m really disappointed that Bozzuto prides itself on luxury and honestly, outside of the clubhouse, media room, office and gym I don’t see it...

2023-02-15  

They are great customer service partners!!!

2023-02-15  

You have to do something about speeding in the garage. It's 5mph and I swear some folks are doing 20-25+. Doesn't sound fast but it's a garage with narrow turns!

2023-02-15  

Everyone that works here is extremely nice and helpful! They make it a joy to live here. The parks and walking paths that are nearby are great as well!

2023-02-15  

Awesome community

2023-02-15  

I have had a great experience with the management and the facilities when I first arrived here. However, I've noticed the reduced responsiveness with the reduced number of associates. It seems they have been overworked for the number of residents. Fo...

2023-02-15  

Its average, it would be beneficial to have more perks for the average rent price here.

2023-02-15  

pot smell in the hallway, I have sent multiple emails to mgt with no changes... so much for my smoke free apartment. also complained about mgt/maint coming into my apt without any notice, has happened twice... non emergency situations.

2023-02-15  

The staff is very professional

2021-06-16  

Quiet, conveniently located, BWI close by ( but not too close), friendly staff and an outright wonderful place to live. We planned on staying only a year as we wanted to purchase a house, well after 9 months staying here we just signed another lease ...

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2018-08-02  

I have been having the issus of residents feeling its ok the write and draw on my cars. I have asked property office to address the issuse , but nothing has been made different. After months. .

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2017-12-07  

The Arbors Management Team are fantastic. They are very courteous and friendly when approached. The Landscaping of the property is well maintained and the appearance is magnificent. Good job Arbors!

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2017-12-07  

Great, this complex is close to everything including your local grocery store and walmart. Great walking distance to restaurants and parks. Accommodates singles, families, and pets.

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2017-12-07  

We were welcomed into the leasing office and received outstanding customer service from all employees. Our leasing process was quick and easy, and they were able to meet all of our needs. Since living here it has been a pleasant experience! Anytime I...

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2017-11-29  

Great place to live. In the middle of everything.

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2017-11-21  

My living experience at Arbors at Arundel Preserve have been outstanding. The staff in the front office are always caring and they make me feel like a valued resident. The amenities are always clean. I also like the fact that they sponsor activities ...

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2017-11-21  

I absolutely LOVE living here! The amenities and the staff are top tier and I am so glad I decided to move here. I am comfortable and so happy with my decision.

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2017-11-21  

I've enjoyed living in a community that offers safety, staff take pride in providing outstanding customer service, and prompt in answering questions/concerns.

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2017-11-21  

I've been at Arbors at Arundel Preserve for a few months now and its easily the best apartment I've lived in so far. We looked in this area because my husband is in the military and we wanted to move closer to the base - however many of the apartment...

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2017-10-24  

It's okay. Just wish it was something for my kids to do besides the pool.

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2017-10-20  

I feel safe and comfortable in this community. Unfortunately, I haven't met neighbors but that's not a big deal anymore. I love my apartment, it makes me happy to come home to it. .

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2017-09-22  

Living at Arbors has been, for the most part, great. Everyone who works here is awesome, including the maintenance crew. The community is really nice and the leasing team puts together fun community events like a summer luau. It's also very close to ...

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2017-09-22  

By far the best apartment experience I've had. Everyone is so nice. The place is beautifully maintained. And overall I am extremely satisfied.

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2017-09-18  

We are going on our third year living here and while we know financially speaking purchasing is better, we can't imagine a better experience. We have great amenities available to us year round, as well as a very responsive maintenance service. This p...

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2017-08-16  

The apartments, amenities, and location are a perfect fit for my needs. The staff (office AND maintenance) are very professional and always willing to help. The effort they make to promote a sense of community is also very welcome.

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2017-07-29  

My living area was nice, and high quality. The staff was always friendly and my maintenance requests were always met in a timely fashion.

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2017-06-14  

Great location and apartment! The staff are very nice and accessible. Definitely a one stop shop to meet anyone's living needs.

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2017-06-14  

Relaxed. The ambiance and decor at the arbors is amazing.

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2017-05-17  

My experience has been enjoyable. I like the feeling of home that I have each day. I feel safe, secure, and ecstatic that everything I need is within walking distance.

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2017-05-17  

I enjoy living here and feel safe living here.

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2017-04-23  

It is the best apartment complex, by far, within Baltimore - Washington corridor.

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2017-04-19  

It's been great, and the people at the front desk are very friendly.

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2017-03-24  

We have been with Arbors for more than 2 yrs now and its been a wonderful experience. A very calm and classy living space with best amenities.

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2017-03-19  

The location can't be beat and I like how the staff knows me!

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2017-02-25  

This is a property that is well maintained. It's very quiet. The staff is always friendly and any issues I have had have been solve practically within an hour. The maintenance staff is the best I have seen. And it has been an enjoyable experience so ...

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2017-02-20  

My apartment and surrounding community is clean, quiet, and the neighbors are friendly. All the amenities, especially the gym, are in great shape and we'll maintained. The staff is always helpful and friendly. I'm also close to grocery, office, airpo...

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2017-02-17  

great but they could do better

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2017-02-09  

Absolutely no complaints. I enjoy the neighborhood and common areas are family friendly. The leasing office staff are helpful and easy to talk to. The movie theater is a great place to relax after a long week of work.

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2017-02-09  

Absolutely no complaints. I enjoy the neighborhood and common areas are family friendly. The leasing office staff are helpful and easy to talk to. The movie theater is a great place to relax after a long week of work.

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2017-01-23  

great location awesome amenities great place to live i would recorded to family, friends and co workers

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2017-01-02  

Great place to live. The common areas are filled with fun things to do and are family friendly. It is down the street from everything you can imagine including the grocery store, Arundel Mills mall, restaurants, Walmart, etc. I am also 10 minutes awa...

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2016-12-28  

Grounds are well kept (landscaping), quiet area, community well maintained (cleanliness), maintenance responds in a timely manner

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2016-12-28  

Grounds are well kept (landscaping), quiet area, community well maintained (cleanliness), maintenance responds in a timely manner

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2016-12-22  

I've lived at this community for 3 years, going on 4. It's an extremely convenient place to live if you work in the Baltimore Washington metro area. The front staff have always been nothing but professional when dealing with them. The price of the un...

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2016-12-22  

I've lived at this community for 3 years, going on 4. It's an extremely convenient place to live if you work in the Baltimore Washington metro area. The front staff have always been nothing but professional when dealing with them. The price of the un...

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2016-12-21  

Maintenance requests are timely and everyone on staff is professional and polite.

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2016-12-21  

Maintenance requests are timely and everyone on staff is professional and polite.

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2016-12-14  

Every year on these surveys I state that I'm happy with the cleanliness of the complex, quality of amenities, friendly approachability of staff andcompassion.

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2016-12-14  

Every year on these surveys I state that I'm happy with the cleanliness of the complex, quality of amenities, friendly approachability of staff andcompassion.

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2016-11-02  

The apartments are spacious, modern and conveniently located. The community regularly sponsors events, and the amenities are really great.

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2016-11-02  

The apartments are spacious, modern and conveniently located. The community regularly sponsors events, and the amenities are really great.

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2016-10-26  

Willing to work with you on everytbing

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2016-10-26  

The overall property is well maintained and managed. The amenities are always in good shape and clean. In that it's a wood structure building I do get a noticeable amount of neighbor noise and though clean on operable the rooms are dated

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2016-10-26  

Willing to work with you on everytbing

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2016-10-26  

The overall property is well maintained and managed. The amenities are always in good shape and clean. In that it's a wood structure building I do get a noticeable amount of neighbor noise and though clean on operable the rooms are dated

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2016-09-29  

Management is professional and friendly, apartments are nice and well maintained grounds, location is prime and price is fairly reasonable

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2016-09-29  

Apartment community has gone down since when I first moved in. Washer and dryer in units are old and need to be replaced. Upkeep of interior of buildings are poor. Valet trash service is done poorly.

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2016-09-29  

Management is professional and friendly, apartments are nice and well maintained grounds, location is prime and price is fairly reasonable

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2016-09-29  

Apartment community has gone down since when I first moved in. Washer and dryer in units are old and need to be replaced. Upkeep of interior of buildings are poor. Valet trash service is done poorly.

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2016-09-28  

Beautiful apartments, great people, and really nice on the inside.

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2016-09-28  

Beautiful apartments, great people, and really nice on the inside.

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2016-08-31  

Great place to live and make new friends!

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2016-08-31  

Great place to live and make new friends!

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2016-08-26  

Excellent staff, community and environment

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2016-08-26  

Excellent staff, community and environment

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2016-08-24  

Quiet, peaceful, close to everything

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2016-08-24  

Quiet, peaceful, close to everything

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2016-08-06  

Great management, amenities, and property upkeep. Great location with easy access to Baltimore, Washington DC, and surrounding areas.

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2016-08-06  

Great management, amenities, and property upkeep. Great location with easy access to Baltimore, Washington DC, and surrounding areas.

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2016-07-27  

My experience has been positive since I moved in. This community is in a good location and is convenient to work, entertainment, Baltimore, and DC.

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2016-07-27  

My experience has been positive since I moved in. This community is in a good location and is convenient to work, entertainment, Baltimore, and DC.

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2016-05-04  

Amenities are well kept and they are working to improve based on community feedback (developing a dog park), staff is friendly, knowledgeable, and caring.

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2016-05-04  

Location and clean

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2016-05-04  

Amenities are well kept and they are working to improve based on community feedback (developing a dog park), staff is friendly, knowledgeable, and caring.

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2016-05-04  

Location and clean

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2016-04-29  

The community is safe, clean and peaceful. The only two things I don't like are the rustic stairs and the fact that the gate is left open sometime for a day or two.

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2016-04-29  

Arbors is a very clean and well maintained community. The apartments are up-to-date with new appliances and granite counters. The community workout room in particular is better than those I have seen elsewhere. I like having covered parking in the ga...

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2016-04-29  

The community is safe, clean and peaceful. The only two things I don't like are the rustic stairs and the fact that the gate is left open sometime for a day or two.

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2016-04-29  

Arbors is a very clean and well maintained community. The apartments are up-to-date with new appliances and granite counters. The community workout room in particular is better than those I have seen elsewhere. I like having covered parking in the ga...

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2016-04-01  

Some members of leasing staff are unprofessional and argumentative. Poor communication and follow up with residents.

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2016-04-01  

I have been living there for 7 years and am happy with the community and management team.

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2016-04-01  

The facility is well maintained, the staff provides prompt responses to any inquiry and information concerning maintenance is communicated in a very timely manner.

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2016-04-01  

Some members of leasing staff are unprofessional and argumentative. Poor communication and follow up with residents.

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2016-04-01  

I have been living there for 7 years and am happy with the community and management team.

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2016-04-01  

The facility is well maintained, the staff provides prompt responses to any inquiry and information concerning maintenance is communicated in a very timely manner.

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2016-03-25  

Because the staff and maintenance is awesome they help you anytime you need help and the amenities are awesome as well. Its quiet and peaceful. I do have a problem with the parking in the garage because there might not be any spaces available when i ...

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2016-03-25  

Because the staff and maintenance is awesome they help you anytime you need help and the amenities are awesome as well. Its quiet and peaceful. I do have a problem with the parking in the garage because there might not be any spaces available when i ...

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2016-03-23  

Staff is very kind and helpful. Grounds are pretty well maintained. Apt is clean and appliances are new and in great working order. Can be a bit noisy but that is to be expected in apt living

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2016-03-23  

Staff is very kind and helpful. Grounds are pretty well maintained. Apt is clean and appliances are new and in great working order. Can be a bit noisy but that is to be expected in apt living

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2016-02-03  

It's a beautiful community with personable staff and great facilities

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2016-02-03  

It's a beautiful community with personable staff and great facilities

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2016-01-29  

I gave a rating of good, because although good, it could always use improvement.

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2016-01-29  

I gave a rating of good, because although good, it could always use improvement.

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2016-01-27  

The location is just far enough away from the mall traffic, but easy to pop over there in a pinch. I love how quiet the community usually is. It's nice to come home to every day!

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2016-01-27  

I think the Arbors are well maintained and a nice community. I like the location and love my apartment.

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2016-01-27  

The location is just far enough away from the mall traffic, but easy to pop over there in a pinch. I love how quiet the community usually is. It's nice to come home to every day!

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2016-01-27  

I think the Arbors are well maintained and a nice community. I like the location and love my apartment.

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2016-01-13  

The Arbors at Arundel Preserve looks nice on the outside, but once living there doesn't hold much appeal. You can hear the street and neighbors at all hours (where are the quiet hours!?) and you are told you'll be fined for menial things. When I call...

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2016-01-13  

The arbors is not your typical apartment community. When you live here you actually feel as though it's home. People mind their business here, it's so much quieter than other communities, and you can't beat the location! The maintenance staff are so ...

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2016-01-13  

After reading reviews on this place, I was a little anxious to see if the negative comments were true. I've lived here for while now, and I can honestly say those negative reviews were way off. I love this apartment! It's quiet, convenient and enjoya...

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2016-01-13  

Exceptional

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2016-01-13  

It is great, top notch, always clean and amenities are top of the line.. Always something to do, and have not met one resident who wasn't smiling and say hello

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2016-01-13  

Excellent place to live.

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2016-01-13  

It's only been a few weeks, but the level of professionalism from the staff and the timelyness of response to our questions has been outstanding.

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2016-01-13  

Outside of the suggestions it's great here.

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2016-01-13  

Apartment conditions inside and outside are very clean, modern, and aesthetically pleasing! The convenience of having a gym inside the complex which is open during all hours is wonderful. The office staff is very professional. The maintenance workers...

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2016-01-13  

Beside the smell of the hallways in the indoor hallway apartments with the smoking being allowed, I love living here. I think the staff is amazing and the maintenance is reliable and work quickly to get things figured out. I couldn't have asked for b...

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2016-01-13  

It is a very comfortable atmosphere, the amenities are nice and everything is well kept. The leasing office personnel are always very friendly and professional. The leasing office is always very clean and inviting. The maintenance personnel are very ...

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2016-01-13  

It is satisfying to come home to a clean, safe and quiet residence. It is amazing to live so close to an airport without hearing an airplane. I really enjoy all the amenities for such a great price.

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2016-01-13  

I absolutely love living here. Moving to the area with my infant son, I was looking for a clean, safe, and quality living space. Arbors at Arundel Preserve provided me with all this and more. I enjoy the little things, along with the normal amenities...

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2016-01-13  

I go to sleep at 9 because i usually wake up early for work. Each night, i wake up thinking we are under attack due to the stomp the yard practice that my friendly upstair neighbors practices. Practice makes perfect they say....they must be professio...

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2016-01-13  

When I first moved it was like a home but now I don't feel like that at all. The sales team were extremely friendly when Eric and Veronica worked there. Things have changed with the new property management. It's way too expensive and not worth the pr...

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2016-01-13  

Comfortable

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2016-01-13  

The Arbors at Arundel Preserve looks nice on the outside, but once living there doesn't hold much appeal. You can hear the street and neighbors at all hours (where are the quiet hours!?) and you are told you'll be fined for menial things. When I call...

Read More

2016-01-13  

The arbors is not your typical apartment community. When you live here you actually feel as though it's home. People mind their business here, it's so much quieter than other communities, and you can't beat the location! The maintenance staff are so ...

Read More

2016-01-13  

After reading reviews on this place, I was a little anxious to see if the negative comments were true. I've lived here for while now, and I can honestly say those negative reviews were way off. I love this apartment! It's quiet, convenient and enjoya...

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2016-01-13  

Exceptional

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2016-01-13  

It is great, top notch, always clean and amenities are top of the line.. Always something to do, and have not met one resident who wasn't smiling and say hello

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2016-01-13  

Excellent place to live.

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2016-01-13  

It's only been a few weeks, but the level of professionalism from the staff and the timelyness of response to our questions has been outstanding.

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2016-01-13  

Outside of the suggestions it's great here.

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2016-01-13  

Apartment conditions inside and outside are very clean, modern, and aesthetically pleasing! The convenience of having a gym inside the complex which is open during all hours is wonderful. The office staff is very professional. The maintenance workers...

Read More

2016-01-13  

Beside the smell of the hallways in the indoor hallway apartments with the smoking being allowed, I love living here. I think the staff is amazing and the maintenance is reliable and work quickly to get things figured out. I couldn't have asked for b...

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2016-01-13  

It is a very comfortable atmosphere, the amenities are nice and everything is well kept. The leasing office personnel are always very friendly and professional. The leasing office is always very clean and inviting. The maintenance personnel are very ...

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2016-01-13  

It is satisfying to come home to a clean, safe and quiet residence. It is amazing to live so close to an airport without hearing an airplane. I really enjoy all the amenities for such a great price.

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2016-01-13  

I absolutely love living here. Moving to the area with my infant son, I was looking for a clean, safe, and quality living space. Arbors at Arundel Preserve provided me with all this and more. I enjoy the little things, along with the normal amenities...

Read More

2016-01-13  

I go to sleep at 9 because i usually wake up early for work. Each night, i wake up thinking we are under attack due to the stomp the yard practice that my friendly upstair neighbors practices. Practice makes perfect they say....they must be professio...

Read More

2016-01-13  

When I first moved it was like a home but now I don't feel like that at all. The sales team were extremely friendly when Eric and Veronica worked there. Things have changed with the new property management. It's way too expensive and not worth the pr...

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2016-01-13  

Comfortable

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2016-01-12  

I've only been here a short time but the staff is wonderful and the community is well kept and maintained

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2016-01-12  

I've only been here a short time but the staff is wonderful and the community is well kept and maintained

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2016-01-09  

The staff are always friendly and accommodating. The maintenance team does great work and they are always timely. Arbors grounds are well maintained and the interior of the building kept up to quality standards.

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2016-01-09  

I love this community because the amenities provided are fantastic. The staff was very courteous and responsive to all questions or concerns. The noise level is relatively quiet and I really enjoy the peace and quiet that I get when I come home.

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2016-01-09  

Bang for your buck for a luxury apartment living experience.

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2016-01-09  

It's a wonderful, safe, and well maintained complex. It has all the amenities and then some. I love it here!

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2016-01-09  

Wonderful place to live and the staff is great, I would recommend Arbors at Arundel Perserve to anyone.

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2016-01-09  

Very peaceful and comforting. Nice environment

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2016-01-09  

Staff and maintenance extremely responsive to our needs and issues. Overall satisfied with living at the Arbors

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2016-01-09  

I like the atmosphere and attitude of the personnel who operate the community.

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2016-01-09  

Living at the Arbors at Arundel Preserve is quiet and peaceful. I come home from work and look forward to the beauty that greets me. It's stylish and a refreshing getaway from the city.

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2016-01-09  

Very pleased with the total package of location , staff and amenities

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2016-01-09  

Perfect. Friendly staff. Wonderful Amenities. Always up to date on things happening in the community. Wonderful location.

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2016-01-09  

The staff are always friendly and accommodating. The maintenance team does great work and they are always timely. Arbors grounds are well maintained and the interior of the building kept up to quality standards.

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2016-01-09  

I love this community because the amenities provided are fantastic. The staff was very courteous and responsive to all questions or concerns. The noise level is relatively quiet and I really enjoy the peace and quiet that I get when I come home.

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2016-01-09  

Bang for your buck for a luxury apartment living experience.

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2016-01-09  

It's a wonderful, safe, and well maintained complex. It has all the amenities and then some. I love it here!

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2016-01-09  

Wonderful place to live and the staff is great, I would recommend Arbors at Arundel Perserve to anyone.

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2016-01-09  

Very peaceful and comforting. Nice environment

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2016-01-09  

Staff and maintenance extremely responsive to our needs and issues. Overall satisfied with living at the Arbors

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2016-01-09  

I like the atmosphere and attitude of the personnel who operate the community.

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2016-01-09  

Living at the Arbors at Arundel Preserve is quiet and peaceful. I come home from work and look forward to the beauty that greets me. It's stylish and a refreshing getaway from the city.

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2016-01-09  

Very pleased with the total package of location , staff and amenities

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2016-01-09  

Perfect. Friendly staff. Wonderful Amenities. Always up to date on things happening in the community. Wonderful location.

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2016-01-05  

There are some problems with my apartment floor and cabinet, looks like there was a flood at some point. The staff are always polite but could be more helpful

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2016-01-05  

There are some problems with my apartment floor and cabinet, looks like there was a flood at some point. The staff are always polite but could be more helpful

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2015-12-04  

Great staff, clean community grounds, good amenities, quiet community, and better than average apartments for the price.

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2015-12-04  

Great staff, clean community grounds, good amenities, quiet community, and better than average apartments for the price.

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2015-10-10  

First place in several I actually felt truly at home

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2015-10-10  

Everything is perfect from this property except a lot BG&E decided to dictate how were going to use our energy bill that the property does I have anything to do with

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2015-10-10  

First place in several I actually felt truly at home

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2015-10-10  

Everything is perfect from this property except a lot BG&E decided to dictate how were going to use our energy bill that the property does I have anything to do with

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2015-10-09  

I have been living at Arundel Perserve for over 8 years. The staff is friendly and always helpful. The maintenance staff are professional and efficient.

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2015-10-09  

I love it so far. 2 months in and I'm already deciding ti renew my lease

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2015-10-09  

Very pleasing and beautiful living experience. The staff are very friendly and ready to help. Amenities are excellent.

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2015-10-09  

I have been living at Arundel Perserve for over 8 years. The staff is friendly and always helpful. The maintenance staff are professional and efficient.

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2015-10-09  

I love it so far. 2 months in and I'm already deciding ti renew my lease

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2015-10-09  

Very pleasing and beautiful living experience. The staff are very friendly and ready to help. Amenities are excellent.

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2015-07-29  

Great service team

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2015-07-29  

Exceeds my expectations! My apartment does not feel like an apartment it feels like a home.

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2015-07-29  

I love everything about my apartment. My apartment is peaceful and I like the view from my balcony. The location is perfect for everything I need. The property is well-maintained. It's beautiful. The management is quick to respond. I feel safe.

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2015-07-29  

Great service team

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2015-07-29  

Exceeds my expectations! My apartment does not feel like an apartment it feels like a home.

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2015-07-29  

I love everything about my apartment. My apartment is peaceful and I like the view from my balcony. The location is perfect for everything I need. The property is well-maintained. It's beautiful. The management is quick to respond. I feel safe.

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2015-06-24  

To begin, Bozzuto management is top notch. Everyone in the leasing office is extremely kind and helpful. Each one knows you by name and the resident events they hold are a great perk. Our apartment is perfect. The size, quality, durability, and sound...

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2015-06-24  

To begin, Bozzuto management is top notch. Everyone in the leasing office is extremely kind and helpful. Each one knows you by name and the resident events they hold are a great perk. Our apartment is perfect. The size, quality, durability, and sound...

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