Ratings & Reviews

Melissa Donahue

I moved here July 1st. It’s been a great place so far! Maintenance was quick to respond in the first few days. Concierge is really helpful and friendly. My dog loves getting treats from the front desk. We have great amenities that I’ve not fully ...

Randy Ramat

We at Cyan have enjoyed working with the staff at the Vale these past few years. The residents, management and retailers all work in unison to provide the best possible customer service experience for all. 👍🏼

Thamar Polynice

I’ve been a resident at the Vale for a year now. I’ve had a pretty good experience. Parking isn’t a major issue because we have a lot. The area is quite. There are a lot of convience as far as food and necessities are concerned. The neighbors a...

anita wilkins

That is a beautiful place to live in a apartment I will love to stay here

Adefolarin “Anthony” Alugbin

Great community and knowledgeable and personable staff during tour.

Ben Herron

Lenita and Christian were amazing and got me set up very quickly and smoothly. Beautiful complex as well!

Anonymous

This apartment team and management team have made my experience at The Vale unlike any other I’ve experienced in DC. They are attentive and kind. They answer all calls for maintenance and support immediately. The apartment is well kept and super cu...

Jabesa Daka

Christian, one of concierge desk representative is a great employee with warm welcoming persona. She is always responsive to the tenants request and helpful for the issues that has brought to her attention.

Lindsay Robinson

This apartment team and management team have made my experience at The Vale unlike any other I’ve experienced in DC. They are attentive and kind. They answer all calls for maintenance and support immediately. The apartment is well kept and super cu...

Ebgokum ekoja

I stopped by recently and was so excited to see Christian in her new role. I worked with her at another property and to see her growth really made me proud. Like always she was very pleasant. Great Job Christian!

ladydoc

Christian, was very patient with me. She was very thorough in answering my questions. The rest of the Staff are very professional. Upon walking in, even the residents were very friendly.

Woodline Mathurin

I’ve moved at the Vale about 9 months ago, it has many great amenities the best being the staff. The entire staff including front-desk, maintenance, cleaning, and administrative always act in a professional manner and are quite personable as well. ...

Siedah Dunn

I toured the Vale a few times, but during my last tour the concierge, Lenita, offered to assist my partner and I when we were late due to traffic. She took her time to show us everything and since she has been working here since the beginning, she wa...

Good

Wonderful building and staff. But my neighbors smoke despite this being a smoke free building and it needs to be stopped. It literally wakes me up in the middle of the night. If this is happening to multiple residents I think the building needs to ta...

The Vale is a pretty good place to live. The surroundings are lovely and I enjoy my unit. The area of improvement would be the professionalism of some of the staff members. Jordan is excellent and the young lady who works as a concierge on weekday ev...

This is the worst-soundproofed building I have ever lived in! It's pretty aggravating to hear everything from my neighbors, including 1) using the toilet, 2) flushing the toilet, 3) opening and closing drawers, 4) using the dishwasher, 5) any phone c...

The staff is nice, there are good amenities when they work or when they are available to the residents.

I have been complaining about excessive energy and and high heat in my unit and not only has nothing been done, I haven’t even gotten a response. And I have sent several emails with screenshots and nothing. Also this place is noisy. My neighbor ups...

It’s like a family

There is a tremendous amount of interactions with the tenants. I felt welcome back in June 2022 and I still have that same feeling!

Ms. Tinch like the Vale Apartment brings people together with all race and the manager and their staff are outstanding I rate you outstanding you cannot fine a lovely building like this. Keep up the good work and you will grow Love you always miss Ti...

The Vale has great amenities. For the amount that is paid, there is not much noise reduction between units. If you need something from the office, they are usually non responsive which is very disappointing.

I moved to The Vale in June of last year and I can honestly say my experience has been great. The interior as well as the exterior is clean at all times, the amenities are great, and the residents are respectful and mindful. This is my first place an...

Christian Shipman

I moved to The Vale in June of last year and I can honestly say my experience has been great. The interior as well as the exterior is clean at all times, the amenities are great, and the residents are respectful and mindful. This is my first place an...

Kia S

Ive been living here for about 5 months now and while I love alot about this place, unfortunately my experience is being clouded by the lack of peace and quiet I’m afforded here. I have yet to get a full night’s rest since moving here—Its not s...

joel orlando

The Vale has many great amenities the best being the staff. The entire staff including front-desk, maintenance, cleaning, and administrative always act in a professional manner and are quite personable as well. One staff member in particular, stands ...

Sans Saco

I like many features the Vale offers. The convenience of in unit washer/dryer, garbage disposal, dishwasher, ample kitchen cabinetry, flooring though not real wood, balconies, party room, swimming pool and more. Those are the niceties but there are t...

Jovan Roberts

This place is truly beginning to go downhill. My girlfriend moved here the beginning of this summer, and when she first moved in she loved it but she quickly began to realize that you don’t always get what you pay for. While the Vale is a beautiful...

Anonymous

My partner and I will be moving from a small town in Montana to DC for work and we have had such a wonderful experience with the vale. It has been difficult finding a place being so far out of state as apartments in DC are so quick to be rented out. ...

Adriane Bowman

My family just moved there so I was only a visitor. The building is absolutely beautiful. I love it.

Fritz Guignard

THE VALE IS AN EXCELLENT APARTMENT BUILDING BRAND NEW. THE STAFF IS GREAT SPECIFICALLY ALEXIS AND JORDAN VERY PROFESSIONAL GOOD LISTENER. THANKS

Josephine Serwaah

Amazing leasing experience provided by Raschell, she made sure to answer any questions I may have, and make the moving process a breeze , plus she helped pick the best unit for my needs! I have no complaints so far, it is an ease to live at The Vale....

Sean Brown

Moving into an apartment after living in a home for 11 years, I never expected the amazing customer service I received from Raschell and Jordan. They went above and beyond to make sure my move was seamless. My new apartment home is great but the amen...

FERN FRANCIS

I would like to commend the staff for the assistance that was provided to me on my journey to The Vale. Raschell displayed a very likable and knowledgeable timetable of steps that would take place prior to my arrival. She was on point and engaging. J...

Inga A

The decor by Anthropologie set the tone for the Vale-classy and cozy!

Micheal Hamilton

This is a beautiful property. The staff here go above and beyond as well. This is definitely the smoothest move I've ever experienced. Shout out to Reschell from the leasing office and Jordan from concierge.

Reina Walker

Took a tour of this property and everyone was very welcoming and professional. It's in a great area and I look forward to living here.

Brian Beckford

The leasing experience has been a welcome and pleasant process. Raschell was extremely patient and knowledgeable, and is an asset to the property. I'm looking forward to a living experience that matches the leasing.

Anonymous

After looking at many apartment complexes, I knew instantly this place was the one!! All I can say is WOW! Moving from another state can be stressful and tiring, but Nya made our transition so smoothly and welcoming. Only been living here one week an...

Esti Brennan

Beautiful building with really thoughtful design details and fabulous amenities. Raschell in the leasing office was a joy to work with and really went above and beyond to help us find the perfect apartment!

Everything_I

Rachell was helpful and amazing throughout the searching period. she took the time to understand our needs and made sure we got what we needed. Thank you so much! if You are interested in an apartment at the Vale, request for Rachell. she will take g...

Everything Is Funmi

Raschell was helpful and amazing throughout the searching period. she took the time to understand our needs and made sure we got what we needed. Thank you so much! if You are interested in an apartment at the Vale, request for Rachell. she will take ...

Eddie Owens

Jordan and Raschell were wonderful with assisting us while we visited the beautiful property!!!

Ashley Lacerda

Bozzuto has a star in Jordan Britt, The Vale's Executive Concierge! Jordan is the epitome of kindness and compassion and an amazing example of what providing great customer service is suppose to be! Thank you for everything, Jordan. You are sincerely...

inco35

The building is very nice and upkept. I enjoy the common space and the beautiful outdoor area, looking forward to the weather to warm up. I will say it was a little odd that the rooms did have ceiling lights but other than that loving the space very ...

Bria_C734

I enjoy living at the Vale, the community is very comfortable yet lively. The location is very convenient when it comes to a social lifestyle. All the staff is very friendly and professional and the amenities make the community that much better.

RM A

I am leaving this review for the wonderful Jordan Britt, The Vale’s Executive Concierge. Jordan is a class act who has gone above and beyond for us since we moved into The Vale. She makes sure we have any of our maintenance questions/concerns are a...

mathewcrichton

Great tour from Nya & Alexis! Quite an array of trendy amenities (yoga studio, pool, pet spa, gift wrapping room, etc) and everything is brand-new. Very cool place! We moved in back in October 2021 after finding a great unit on the top floor! The Val...

R_S

Five stars all around, seriously. My experience has been great. The leasing team did a fantastic job helping me get moved in and the maintenance team has taken care of all of my requests extremely quickly. I canceled my gym membership because this gy...

Cristin Merker

When searching for apartments before our cross country move we spoke with and visited over 15 apartment complexes. The Vale was the only one that fit all of our must haves - there were one or two other great contenders, but nothing could beat The Val...

Mathew Crichton

2nd UPDATE: 9/10 at the moment. Our only complaint at this point is with the mail delivery system. Packages get delivered just fine via an Amazon Hub that's very easy to access at all times of the day. Letters, however, go through USPS and about 50% ...

Shalise Williams

Been living at the Vale for a little over two weeks and any questions or concerns I may have Raschell has been amazing answering them!

Big Don

The Leasing team over at The Vale apartments were very professional accommodating with the application process. Especially Ms. Raschell Guilliams who personally made sure i was matched with the unit for me! She was enthusiastic and prompt from start ...

Tyler Edge (EOM)

I would like to send a huge thank you to the team at the Vale, especially Raschell Guilliams for working with me through the entire process. She spent a considerable amount of time touring the apartments with me and was sure to answer every question ...

C T

Raschell was a phenomenal leasing agent. She was timely, professional and made the transition as smooth as possible. I would definitely recommend her and this apartment.

Qaren Quartey

I toured The Vale Apartments today and was so impressed by the professionalism and the beauty of the complex! Nya Karimi was phenomenal at answering my questions, helping me fill out an application, and showing me multiple units, so I could decide wh...

Isabel Argueta

Definitely give this a 5 star rating. The building is beautiful! The application process was smooth & I was able to get all my questions answered. A big thanks to Nya!

Tiegan York

The units are entirely too small unfortunately.

natalie marie

Such a beautiful building! I was wonderfully surprised with my new 1 bedroom. The space is great enough for me to reside in. I am not disappointed at all. The staff are wonderful and were very helpful with the move in process. I love how they let you...

Koko Austin

The staff here are wonderful. Rachelle and Shayna are awesome! They have gone above and beyond to make sure everyone feels welcome and are satisfied ! While I toured this property and was very disappointed - the staff try to make up for it. The most ...