Reviews | Neuhoff Residences

Kenya Freeman

Tour started 30 mins late no acknowledgment or apology. It was 70 and overcast outside, walk in the lobby 79+ degrees and more humid than New Orleans. I asked two different leasing professionals as well as the security personnel about the heat and hu...

TJ Juneau

My experience at Neuhoff has been extremely disappointing. I discovered that a neighbor had unauthorized access to my apartment for months, raising major safety and privacy concerns. The building also has severe HVAC and humidity issues, reportedly r...

Cristen Vernon

I came in Sunday for a walk-in tour around 3:00pm with my boyfriend as I’m looking to move in December. Unfortunately, my experience here was extremely disappointing. When we walked in, the two leasing agents looked at us as if they’d seen a ghos...

C B

Terrible staff, very unhelpful.

Anonymous

I’ve had nonstop issues with this apartment since May 2025, I moved here in April. My bathroom ceiling has collapsed multiple times from leaks that were never fully fixed, and I’ve dealt with unsafe conditions like extreme humidity and ...

K Marie

I normally don’t leave reviews, but I feel obligated to warn others about my experience living here. I have dealt with ongoing ceiling leaks since May 2025, including my bathroom ceiling collapsing multiple times. Despite reporting these issues rep...

Haley Eidem

While the neighborhood is wonderful, I cannot recommend living at Neuhoff Residences due to significant, ongoing issues with indoor humidity and air quality. These are marketed as luxury apartments, yet humidity became a serious concern this past sum...

Matthew

Update: Neuhoff has reported this review THIRTEEN times & was temporarily taken down. Do not be fooled by Neuhoff’s polished exterior—this so-called “luxury” apartment complex is a nightmare of mismanagement and deceit that will drain your wa...

Alexis Arnold

Neuhoff is a beautiful property, awesome location, with a great staff on board! I worked with Maddie in the leasing office and she was so wonderful - kind, attentive, and very helpful. I unfortunately didn’t end up living here due to having to move...

David Rhodes

Having lived in some of the more notable buildings in Nashville, my experience is that the Neuhoff is at the top of the list. Their rating is well earned and they work tirelessly to keep improving. Alyssa and her team here are very patient and work v...

Taylor Thompson

My car was broken into and had $6,000 worth of items stolen out of the garage. My car was ransacked and destroyed. Neuhoff did not offer any follow up or even an apology. It was clear that they failed to hire necessary security to secure garage, and ...

Catherine

Kelly is the best person working here by far. He has helped me find several lost packages and wasn’t once annoyed. He has dealt with my million questions and has solved many issues for me. Glad he’s there!

Mike Paszek

I just moved into the Neuhoff Residences and couldn't be happier! on my first day, I struggled to get a large piece of furniture into my unit and almost gave up on keeping it. The staff reached out to Eugene and Zack, and they went above and beyond t...

LJ S

Eugene is the nicest and most helpful person I’ve ever dealt with at any apartment complex ANYWHERE. He makes you feel at home and knows everything about every unit. The best.

Melvin Young

Beautiful apartments with a modern, open, industrial design. The staff here has been friendly, responsive and quick to fix anything that comes up (Clay, Kelly, Chris, Amy). Since it’s a new building, there have been a few quirks, but maintenance an...

Charlie Hardt

Chris from the maintenance team is awesome, so polite and super helpful and always a quick response time. Clay is the best from leasing and cares about the resident experience. Gave 4 stars because if you live in any unit on the terrace in Taylor Hou...

Mady DeJoy

Honestly the best apartment I’ve lived at in Nashville! Always so clean, great amenities, responsive maintenance and leasing staff - Kelly is just the best concierge! Always so friendly and gives my dogs treats 😊

Jonni

This apartment complex is truly amazing, but what makes it feel like home are Kelley and Alexis. They go above and beyond every single day. Honestly, they’ve saved my life and I can’t thank them enough for all they do.

Trey Watson

Chris in maintenance has been outstanding to work with here at the building. He is always quick to respond, professional, and genuinely goes above and beyond to make sure everything is taken care of. Whether it’s a small fix or a bigger project, he...

Jake Ehrlich

Alexis and Kelley are fantastic building help

albert gazaryan

Chris with maintenance is the man, helped me many times when called upon. Same with Mr Roper and Amy at the front desk. Honestly just all around good people and always willing to help in any way needed.

Jared Islas

Maddie was a pleasure to work with in helping me get settled in at Neuhoff!

Alexandria White

Love my apartment, Great location close to downtown Nashville moved to Nashville two months ago Alex help me with my tour! Very professional and answered every question i had if youre looking for somewhere to live i recommend Neuhoff. Great Location!...

N Rem

We toured and signed with Maddie in the same day - that says a lot! The whole Neuhoff experience is exactly what we’ve been looking for. Elevated yes still comfortable. The amenities are elite & the people seem so friendly. Bonus - Maddie even let ...

Golden Touch Elevation

After touring this gorgeous property with alyssa and nelson, I have to say, neuhoff is a very beautiful property. Lots of natural light in the units and clean and fresh hallways. Love the fact that downtown is 5 minutes away.

Clayton McArthur

We were having issues with our hot water and A/C unit. Eugene was quick to respond, incredibly friendly, and addressed both issues in less than 30 minutes. A great experience overall!

Trey McMutry

I love it at the Neuhoff! Alexis, Aimee, and the rest of the team showed tremendous hospitality during my apartment search and it has continued through my time here.

Jason Aston

Fantastic place to live and amazing Maintenance Team! Nelson is Mr. Fixit and always there when needed!

Eli

After putting off looking for a new apartment for a month, we scheduled a tour the week our lease was supposed to end. We received a tour from Alexis. She was friendly and very knowledgeable about the buildings. The buildings are well-kept. There's a...

QJon

Dirty and smells bad. Humidity problems and internet goes out all the time

Zachary Pyles

After living here for a year, here's what I have to say: THE BAD: 1. Missing deliveries/packages in the package room. Doordash and grocery deliveries are awkward and impractical. 2. The Neuhoff building is only accessible with a cell phone. If your p...

This is easily one of the most beautiful properties in Nashville. The build quality is high with real hardwood floors, Bosch appliances, definitely an upgrade from most Germantown apartments. The staff is kind and I have no complaints. I love everyth...

Brandon Mangrum

I’ve been living at Neuhoff for a while now, and I just want to say how thankful I am to come home to a place that feels safe, clean, and peaceful. Every apartment building has its ups and downs, but my experience here has honestly been great. Nels...

Sandie Not Sandy

I have lived at the Neuhoff since January, and my experience has been upsetting. I watched these buildings go up and immediately knew I wanted to make the move, and keep in mind I was happy at the LC across the street I had no real motive to move oth...

Logan Woods

Update: I initially left a very positive review after moving into this complex, but unfortunately, my experience since then has changed significantly. To be clear: on-site staff are great and clearly doing their best with the limited support they’r...

Nathan Morgan

Beautiful area and buildings, but the staff oddly rude and stuck up - almost like they were trained to be that way, very weird. In town for the weekend, tried to tour either day, no tours available apparently but three leasing agents in were in the o...

Lauren Noble

I’ve been a resident since July of 2024 and while there are some positive things, I would not recommend signing a lease with Neuhoff. The primary issues are persistent humidity problems (we recently found out that the building NEVER passed their in...

Chelsea McMillen

Honestly I’ve really loved living here. My apartment is super comfortable and well designed, and I’ve had no issues getting help when I needed it. The office staff and maintenance has always been nice to me, and I see them working hard. Every bui...

Dalton Misner

Maddie was the best to work with! She made the entire process so seamless. Can't thank her enough!

Samantha Guerra

Moved in June 2025. This has been the smoothest transition I have ever had. Cannot say enough nice things about the Neuhoff staff. Shout out to Kelly for helping me move a >100lb package to my apartment. So happy I moved to Taylor Neuhoff!!

Matt Zigler

I absolutely love my new apartment home and the team at Nuehoff. A big thank you to Nelson for being so kind and trusting with my fur babies. It means the world to know they’re safe and loved in the community. They always get excited to see him and...

Stacy Snow

This place is amazing and the staff are just as amazing especially Chloe. She has gone over and above in my dealings with her. She is defiantly a wonderful representation of your company.

Stacy Williams

Stopped by for a tour and had a great experience. Chloe was super nice and made the whole thing really easy. Worth a look if you’re apartment hunting

John Holloway

Neuhoff Residences is an incredible property and has an amazing management team! Nelson has gone above and beyond to help us with our moving process. We love this and all the beautiful views.

Shandon Thompson

Great customer experience thanks to Chloe! She was very understanding and answered every question!

Grace Griffin

Great building, plenty of elevators, decent parking, very walkable with food and amenities close, helpful and knowledgeable staff. Special thanks to Chloe, for always going above and beyond.

Stephanie George

My daughter who recently graduated with a doctorate in Nurse Anesthesia applied to Neuhoff. Those who want to live here should know that they required her, a grown adult with a hefty income proven by the hospital hiring her, to have a co-signer. Thro...

Taylor Richardson

I had a wonderful experience touring here! The tour was organized and informative. Chloe answered all of my questions. She was very professional and friendly throughout the process!

CAROLINA ESCUDERO

Maddie has been amazing! Since the moment I requested information until my arrival day. Always on top of my moving and helping me figuring everything out

Victoria Fritz

Alyssa is a delight and I have enjoyed every second that I’ve been in this community and on property!

Cole Swafford

Great community, beautiful view, and excellent service! I love all the businesses within walking distance too. Chloe is the best!

Cody Speed

Neuhoff is a great place to be! It’s one of the more thoughtfully designed apartment communities I’ve experienced in Nashville. Tucked into the heart of Germantown, Neuhoff manages to balance high-end living with a laid-back neighborhood vibe—a...

Emmett Rector

This is the most beautiful and well managed property complex in Nashville. When I think about efficient, intentional, people-centered architecture, I think Neuhoff! I’ve had the opportunity of getting support from Alyssa, Chloe, and Nelson these pa...

Carley Stewart

Absolutely recommend! Beautiful property and the staff is super friendly and very helpful. Alyssa went above and beyond in customer service!

Matt Huber

We have been SO pleased with our experience at Neuhoff. The team is the most professional & responsive team I've ever encountered in my many years of renting (huge shoutout to Maddie!).

Abbi Hubbard

I went in looking, wanting a walk through. Wasn’t expecting to find an apartment so quickly, but Chloe was so helpful and answered all of my questions! I fell in love with the place instantly! Couldn’t be happier. Go check out the brewery across ...

Marco Martinez

Maddie was awesome to work with! She was friendly, responsive, and made the entire leasing process smooth and stress-free. I really appreciated her clear communication and willingness to answer all my questions. Highly recommend!

Priscilla Diehl

The property is beautiful! I enjoyed my tour with Maddie. She has been so helpful throughout my apartment search.

Mathew Rojas

Had a great experience at Neuhoff! Maddie was super quick to respond anytime we had questions and was really helpful throughout the whole process.

Diana Quirarte

You have to tour Neuhoff if you haven’t already. Great location, amenities, and staff. Maddie has been helping us. We’ve had the best experience!

Jerry Palma

I recently toured Neuhoff and had a great experience thanks to Maddie! She was super friendly, knowledgeable, and made the whole process easy and enjoyable.

Arthur B

Maddie was very accommodating and arranged a tour for me even though I hadn't scheduled one in advance. She showed me multiple options and quickly answered all of my questions. I highly recommend visiting Neuhoff!

Giovanni Mauricio

Neuhoff is in a great spot and has awesome amenities. Maddie was great to work with.

Bradley Ash

Seamless experience from start to finish. Very satisfied. I’d be remiss if didn’t give a shoutout to Aimee on here. The world could use an endless supply of Aimee’s’— kind, patient, willing to help with whatever/whenever…. All while havin...

Will Andrews

Stunning facilities and great experiences with the entire team at Neuhoff. Highly recommend

Josh Cartwright

Amazing place to live and a super friendly staff! Love all the amenities!

Daniel Anderson

Neuhoff Residences is an incredible property and has an amazing management team!

Danae Brady

Wonderful staff who are communicative and extremely easy to work with! 10/10

kelsey kolar

We are so excited to move in! Maddie helped us find a perfect space. 10/10!!

T. Dalton

Living at Neuhoff is the perfect mix of industrial charm and modern comfort. The architecture and layout give it a unique vibe that feels like a part of Nashville history, but with all the luxury touches you'd expect from a premium community. The riv...

Taylor Crowley

Neuhoff Residences will absolutely blow you away if you've lived in Nashville your entire life or if you're just moving here from a different city. The modern adaptive reuse is so thoughtfully and creatively integrated throughout and there's pretty m...

roberto menjivar

Great Customer Service! I had a wonderful experience touring the property. Alexis Gonzales was my tour agent, and she was incredibly polite, professional, and informative. She took the time to show me the entire property, answered all of my questions...

Maggie

Eugene was so helpful with my maintenance request! He was quick to respond and had the problem fixed easily!

Anonymous

Our experience at Neuhoff with Maddie was seamless. From our initial tour all the way to move in day and all the questions and emails we sent in between customer service was above average. The building finishes and amenities are top notch!!

Brian Wiginton

Definitely the most professional and streamlined application / move-in process I have ever experienced! Maddie Quiroga was the leasing agent I dealt with primarily, and she was so thorough, responsive, and helpful. Any time she was out of the office,...

Michael McDowell

I gotta shoutout Maddie, from the moment I did my first tour she has been so helpful with every question I have, and I have a lot!

emily neikam

I worked with Maddie to find the apartment that matched all of our criteria. She was quick to respond when we reached out & never made us feel like we were bothering her with our seemingly never ending questions. Knowing she is in building while I’...

ivan dejan

Maddie Quiroga made for the quickest and easiest move in I've ever experienced and gave great information in a very timely manner! Great service and experience!

Nicole Zelman

I’ve never had a better experience securing an apartment. Maddie made every step of the process absolutely seamless—she’s incredibly professional, responsive, and genuinely committed to helping you find the perfect home. She showed me 8 or 9 di...

Jorge Clements

One of the nicest apartments in Germantown/greater Nashville downtown area. The community is clean and very dog friendly. I had the pleasure of touring with Alyssa today and she made sure that all of my questions were answered and that I found a coup...

Matthew Malcolm

I just leased an apartment at Neuhoff literally within the past 10 days. The property is absolutely exceptional, and the location is amazing. Shout out to Maddie, who not only showed me about 14 units on my site visit per my request, but also answere...

Cailee Betrus

Kelly is so helpful. The 24/7 concierge comes in handy. ❤️

Trey Watson

Shoutout to Eugene! He took such great care of me and went above and beyond to make sure a few issues in my apartment were handled quickly and professionally. He was incredibly responsive, showed up right away, and made sure everything was fixed prop...

Ciara Lenehan

Eugene with the maintenance staff is amazing! He is always so genuinely kind and helpful to all the residents. Never fails to make us smile. Thank you, Eugene!!!

Dallas Dunn

Neuhoff Germantown is an outstanding complex. Alexis in the leasing office was so helpful during and after my move. The amenities and staff are all amazing. 10/10 recommend.

Janet Torres

I absolutely love living at Neuhoff Residence! The decorations throughout the complex are thoughtfully designed and create such a warm, inviting atmosphere. The entire area is stunning-nestled right next to the river with beautiful views and surround...

Jacob Ashendorf

Beautiful building. Courteous staff. Fun area. But if you like to receive packages in the mail, save yourself the trouble and live somewhere else.

Emma Silverman

I’m an apartment locator and bring clients to neuhoff all the time. We had such a great tour with Clay, he was so accommodating, friendly and showed us everything we wanted to see. My client was so impressed and happy when we left the apartment!

J M

Love this place so much! The team here is amazing, but I definitely need to recognize Nelson as he’s made the experience so worth it! Great maintenance guy!

Briana Perez

I can’t say enough great things about the service I received from Nelson! From start to finish, he was professional, knowledgeable, and incredibly courteous. He went above and beyond to ensure everything was done perfectly in my home, paying close ...

Brittany Young

LOVE living here - Maddie was the best getting me set up and moved in. Location, Amenities, Staff, etc. are all fantastic.

Troy Oliver

We enjoyed our tour with Alexis Gonzales who was pleasant, professional and very knowledgeable with the property and the surrounding area. This community is well kept, peaceful, and to our surprise was more than what we expected (evaluating it from t...

Mary Therese Conway

Had such a nice tour with Maddie at Neuhoff!

Haley Barba

Thrilled to have moved into Nuehoff in Germantown. The neighborhood is so perfect for retail and dining. Maddie gave an excellent tour. She’s so kind and thoughtful and answered any questions I had and was able to show me the entire building!

Callie Sheffield

I moved into Neuhoff Residences last week and my experience so far has been 11/10. I moved from out of state for work and had an urgent timeline that the leasing office accommodated seamlessly. Maddie Q gave me my initial tour and has been an incredi...

Zachary Tutwiler

Alexis was super communicative during the application process, and they were very accommodating during my move in!

Katie Howarth

I have been interested in Neuhoff and just signed my lease, I’m very excited to be joining the community! Maddie has been so helpful and thoughtful throughout the entire process, making sure to always keep me updated and paying close attention to d...

Dj Nelly

I'm thrilled to be moving to this new Germantown apartment at, Neuhoff. It doesn't feel like I'm in Nashville while you're strolling around this neighborhood. The entire space is a work of art. My plants adore the abu...

Rawley Winstead

I’ve moved around a lot, and this is one of the nicer complexes I’ve seen in an urban setting. Especially one that’s not a high-rise. I wanna give a special shout out to Aimee at the concierge desk who was extremely kind, helped me view several...

Andrew Glass

The tour was amazing, and Clay Shannon was a super great guide!

Faith McEuen Schreiber

Eugene is the BEST!! He slayed fixing my toilet and also gave me a history lesson! Protect this man at all costs!!!! ❤️

Anonymous

We really enjoyed our tour at Neuhoff over the weekend. Clay was very helpful and made the experience easy and enjoyable! He was very accommodating to our preferences. The buildings and units were very clean and everything seemed to be ran very well....

Sophia Winter

We toured with Clay and had a wonderful time! He was very knowledgeable and we were so impressed by the Neuhoff Residences campus.

Elena Kotovsky

My mom and I had a wonderful experience touring the apartment complex with Maddie! She was incredibly friendly, knowledgeable, and patient, answering all our questions and making us feel welcome. She took the time to show us all the amenities and hel...

Sharon Hilton

The Neuhoff Residences is not only a wonderful place to call home but it’s also in the great area of Germantown with a fabulous staff! Including the Executive Concierge, Aimee Paschall. If you are looking for your new home, call or visit Neuhoff Re...

Shekinah Bryant

Maddie showed us around the community and we were so impressed by the amenities and location!

Tracy Ramirez

Absolutely love the team here! They are truly fantastic and always go above and beyond! Special shout out to Whitney and Alyssa, just awesome! 😊

Owen Mendro

I recently toured Neuhoff with Maddie. She was very accommodating and patient in showing me different floor plans that would work best for me

Elizabeth Parra

Maddie gave such a fantastic tour - she listened to my priorities and budget and shared information efficiently!

Fabian Tellez

Neuhoff is in a great location and has nice amenities. The gym is huge and pool has a city view. Maddie was great and very knowledgeable.

Anonymous

Had an issue with some of my kitchen drawers and Bobby came while I was away to fix it very quickly and left a cute note about my golden being an attentive helper. Loved the sentiment and the personalization!

Hannah Ratliff

Had an issue with some of my kitchen drawers and Bobby came while I was away to fix it very quickly and left a cute note about my golden being an attentive helper. Loved the sentiment!

Michael Cuva

Would highly recommend touring Neuhoff Residences. My tour was guided by Maddie Q who was incredibly patient with me and took her time to show me all the units based on my likings and despite the frigid weather, walked me through all the amenities. T...

Ross Waycaster

We needed help finding an apartment and were unable to make a trip to Nashville before hand. Maddie Quiroga was so helpful by providing us all the information we needed; including pictures and videos of Neuhoff and the available residences. We can’...

Samantha Jarman

Maddie has been amazing to work with, from my tour to the application process and now the move-in process. I am looking forward to moving in next month! Thank you to Maddie and Neuhoff Residences team!

Sarah Hart

Maddie went above and beyond to accommodate my client and I and it absolutely didn't go unnoticed. She was patient and took her time going through multiple different floor plans and color schemes to make sure we saw everything we needed! Thanks again...

Taylor

I had a great tour with Maddie, absolutely loved the building and decided to move in!

Sam Nock

Overall positive experience and Maddie was very helpful with the move-in!

HNK - Logan Fletcher

Maddie did a great job showing me all my options! and i ended up choosing the best fit for my.

Colton Reid

We are new to the community and Maddie Quiroga has been incredible! We signed sight unseen, but felt confident moving forward with how well Maddie sold the unit and the complex.

Uday M

My rating is for the apartment complex tour. I toured 1 bedroom apartment units. The staff guiding the tour was great. And great amenities. However, I am not impressed by the apartment layouts and build. It seems most of the units DO NOT have windows...

Jennifer Raskoshin

Thank you Bobby for a prompt and efficient response to fixing my sliding door!! This is my second time submitting a request through the app and everything has worked very smoothly.

Russell Carter

I want to take a moment to recognize Alyssa Padilla for her incredible professionalism and exceptional customer service. From the moment she showed me around the complex, I knew I was in great hands. Alyssa was warm, knowledgeable, and truly went abo...

Anonymous

Unfortunately, I recently had a very disappointing experience with the concierge working the afternoon shift on January 7th around 5 PM. I had some paperwork that needed to be signed, and when I asked for clarification, he was dismissive and unwillin...

Joe Waldrop

Neuhoff has been one of the best experiences with an apartment community I have had. The amenities here are great and the gym is huge. Additionally, our leasing agent Alyssa was so helpful and attentive. She went above and beyond to make sure our mov...

Cole

The most thoughtfully designed apartment complex in Nashville. Top tier amenities, community, and staff. Clay was extremely responsive and happy to help with questions / issues. You have truly made this a hassle free move, can’t thank you enough. B...

Marissa Shapiro

Maddie is wonderful to work with; professional, friendly, responsive, and easy to work with! The buildings are beautiful!

Priscilla Diehl

My boyfriend and I have looked at a lot of apartments in Nashville and Neuhoff by far has some of the best finishes we’ve seen and is in a prime location. Maddie was very knowledgeable, patient, and truly cared about finding us the perfect apartmen...

elliotis91

Highly recommend Neuhoff. I moved to Nashville from out of state and Maddie has made my apartment search stress-free. She has been very patient to send several videos of different layouts I would like and is quick to respond to my many questions.

eva cruz

Neuoff has it all! It’s the perfect location and has all the amenities you need. Maddie helped me through the whole process. She was great. It was a seamless move in experience. 10/10

Kayla M Reed

This is one of the nicest apartments I’ve toured in Nashville! Maddie was amazing, responsive and answered all of my many questions!

Raegan Norman

Maddie Quiroga was the best! She was very helpful and friendly.

Cass C

Maddie is great! Showed me all different unit options that fit exactly what I’m looking for. Very knowledgeable and kind :)

Adam Schweickert

Maddie was incredibly helpful during our apartment search! She was responsive, knowledgeable, and made the entire process so much easier. We’d highly recommend reaching out to her if you’re looking for a place, she’s fantastic!

Anonymous

Absolutely love the complex and planning to move in once my lease is up. Super cool spot in burgeoning Germantown area. Great restaurants nearby with padel courts out front. Maddie was absolutely amazing during the tour. Can’t wait to move in!

Anonymous

I signed a lease here in NOV of 2024. I looked at over a dozen places in Nashville and many of those in Germantown. This property is exceptional. Brand new, GAS APPLIANCES, and just overall a great space. The district they've created around the resid...

Colin Kassis

I couldn’t recommend neuhoff apartments enough. Clean and updated appliances, amenities and floor plan. If you ever need a tour, please ask for Maddie. She was diligent, knowledgeable and made sure you got to see every style plan!

Lily Ludwig

I toured with Maddie & she was so awesome and helpful !! Definitely will be applying:)

Abigail Skaggs

Maddie was the sweetest! Very helpful

Brad Lindquist

Alexis did a great job showing myself the property. She was super friendly and answered all of my questions!

Noelle Sacco

Such a gorgeous and unique New build! Alexis was wonderful and had all the answers to my Mary of questions!

Mike Dobek

My leasing agent Maddie was great. She is very knowledgeable, is quick to respond to any questions I have, and has made my move so easy. I'm excited to make the move to Neuhoff, the building looks incredible Updated: A few other people I wanted to gi...

Grant Camara

I've toured a lot of apartments in Nashville over the last 3 years, and this one is personally one of my favorites. I like the layout, location, and design. The build of the cabinets in the kitchen has better quality than I usually see for example. T...

Jamie Isabel

Neuhoff is an absolute gem in Nashville! The prime location, state-of-the-art gym, and exceptional staff make it stand out from any place I've lived before. Special shoutout to Maddie, who went above and beyond to help me find my perfect unit and con...

Sage Pope

This review is for the Neuhoff maintenance provider. When I first moved in I put in a work order for 4 different items that needed fixed. Eugene, Bobby, 'Q', and their crew made it to my unit within 1 day and had everything on the list fixed in less ...

tommaso carlino

Maddie was incredible! Due to my tight deadline, I was unable to visit the apartments in person, but she went above and beyond by sending me numerous videos of the units and responding quickly to my questions. Her efficiency and helpfulness made the ...

Mark Teather

Alexis was so friendly and knowledgeable when I dropped by to tour the community. She made me feel very welcomed, provided a wonderful tour, and her genuine excitement was contagious. The community is like no other, highly recommend taking the time t...

Ethan Mitchell

Neuhoff is a stunning apartment complex with beautiful units and incredible amenities. Top tier for sure. However, my experience with the leasing team has not met the high standard set by the apartments themselves. Unfortunately, it seems they may be...

Michael Zerah

I have toured A LOT of places in Nashville and Neuhoff/this staff is by far the best!!! I felt welcome, seen, and heard. I met with Maddie and she was beyond professional, gave the best tour AND answered all my questions with detail. Maddie was incre...

Gavin Mann

Alyssa and Maddie were the best helping be move in! I moved from across the country and couldn’t have imagined a better moving process!

Anonymous

The apartments feel more like a campus. It’s a great community and would highly recommend. If you do move in make sure you say hello to Aimee she is the best. She makes things happen and makes your day brighter.

Scott Lucci

I haven't leased an apartment in three decades and I wanted to take a moment to thank Maddie Q at Neuhoff Residences for all of her help in finding me an apartment that I want to live in. She has been professional, friendly, and very patient with som...

Joe Poz

Went on a tour this past weekend with Maddie who was incredibly patient and helpful! There was quite a few floor plans that I had wanted to see and she was very happy to show me an example of each one and even had found another example or two that I ...

Dianna Foran

Aimee is always super helpful whenever I come here! She is attentive and friendly always!

Jessica Koetsier

Absolutely gorgeous apartment building - photos can't even do it justice! Amenities & landscaping are awesome and the finishes across the board are so luxe. Maddie was so wonderful to deal with as well - she truly took her time showing me all the flo...

Troy Tucker

Very pleasant interaction with Alexis during entire leasing process. Building has large gym with all the equipment I need, great restaurants/bars within walking distance. Perfect location.

Katie Zaccardi

Alexis was so helpful when looking for a new apartment! She went above and beyond to answer questions, and even let me come back multiple times to narrow down my choices and measure. Highly recommend working with her if you're considering Neuhoff.

Michele Mundy

Our leasing agent Alexis was incredible!! Very knowledgeable and gave us such a good experience!

Vini Haro

I met clay at Monday night brewing and he hyped up neuhoff so much I am scheduling a tour asap

Paula Alvarez

Overall great experience. Maddie is the best! Really modern apartments with character.

Calvin Frey

This apartment complex is a hidden gem. I highly recommend you come check out the new Neuhoff district in Germantown.

Ansley Carlson

Clay was amazing! So informative and helpful.

James Lahey

Beautiful complex. Clay was awesome and gave a great tour!

Allie F.

Our experience with Neuhoff Residences has been amazing! The Taylor House is modern, spacious, and full of great amenities! Alyssa has been top notch walking us through the entire process from showings, leasing, move-in and maintenance. She’s gone ...

Reagan Renfrow

Toured these residences (Monroe & Taylor Buildings) and was blown away by the design, quality, and views. Clay was our tour guide, and you can tell he really cares about providing an informational and intentional experience on your apartment hunt jou...

Lexi Aviles

Just took a tour with Clay and he was amazing. So helpful and we’re super interested in living here!

William Pepping

Amazing property with insane gym!! Clay the leasing agent was incredible to work with. Finally some modern finishes inside of germantown.

Victoria Grace

I was really excited to move into this community, but it’s been a pretty disappointing experience so far. Maintenance issues have been a problem—requests take forever to be addressed, and when they finally are, the fixes are often temporary. The ...

Ross Smith

The best new development in Nashville hands down. If you haven't seen it, schedule a tour because photos do not do it justice. Highly recommend asking for Alyssa if you're interested in leasing. She was incredibly helpful throughout the leasing and m...

Anna Schoeneman

I moved into this community a few weeks ago and am loving my apartment, the atmosphere, and all of the amazing things to come to the Neuhoff district. LOVE IT!

Anonymous

Great walkable neighborhood with interesting foodie places to check out. Love the exterior space design and landscaping. Pool deck view is amazing! I discover a cool new area within the complex everyday. Apartment amenities are all high end and the k...

Eurie Kim

great facilities, but more importantly, great staff!

I am one of the first residents and was really excited to move in and be part of the community. There are pros and cons so far for sure, but overall for the price and the hype I am surprised by the issues I have experienced. Pros: - Amazing staff who...

Brent

Great experience living here so far! Friendly staff and nice pool area.

Montana Williams

Great location, great facility. However... please be very weary when dealing with the leasing office. We were offered a waived $350 holding fee if we applied within 48 hours of our tour. There was a $50/person application fee that was nonrefundable, ...