Here's what our residents and prospects are saying.
Brandon Mangrum
I’ve been living at Neuhoff for a while now, and I just want to say how thankful I am to come home to a place that feels safe, clean, and peaceful. Every apartment building has its ups and downs, but my experience here has honestly been great. Nels...
Read MoreSandie Not Sandy
I have lived at the Neuhoff since January, and my experience has been upsetting. I watched these buildings go up and immediately knew I wanted to make the move, and keep in mind I was happy at the LC across the street I had no real motive to move oth...
Read MoreLogan Woods
Update: I initially left a very positive review after moving into this complex, but unfortunately, my experience since then has changed significantly. To be clear: on-site staff are great and clearly doing their best with the limited support they’r...
Read MoreNathan Morgan
Beautiful area and buildings, but the staff oddly rude and stuck up - almost like they were trained to be that way, very weird. In town for the weekend, tried to tour either day, no tours available apparently but three leasing agents in were in the o...
Read MoreMatthew
Update: Neuhoff has reported this review twice & was temporarily taken down. Do not be fooled by Neuhoff’s polished exterior—this so-called “luxury” apartment complex is a nightmare of mismanagement and deceit that will drain your wallet and ...
Read MoreZachary Pyles
Great place, clean, quiet, and the gym is nice. Not many complaints to share, front desk is helpful for everything I've had. I'd like to see the package room be upgraded as it is a bit cramped and I've had a couple things go missing (then show up a m...
Read MoreMeghan Kylie
Living here has been an ongoing nightmare filled with neglect, poor communication, and a complete lack of accountability from management. I’ve dealt with repeated issues — from safety concerns to unresolved service requests — and every single t...
Read MoreLauren Noble
I’ve been a resident since July of 2024 and while there are some positive things, I would not recommend signing a lease with Neuhoff. The primary issues are persistent humidity problems (we recently found out that the building NEVER passed their in...
Read MoreChelsea McMillen
Honestly I’ve really loved living here. My apartment is super comfortable and well designed, and I’ve had no issues getting help when I needed it. The office staff and maintenance has always been nice to me, and I see them working hard. Every bui...
Read MoreDalton Misner
Maddie was the best to work with! She made the entire process so seamless. Can't thank her enough!
Read MoreSamantha Guerra
Moved in June 2025. This has been the smoothest transition I have ever had. Cannot say enough nice things about the Neuhoff staff. Shout out to Kelly for helping me move a >100lb package to my apartment. So happy I moved to Taylor Neuhoff!!
Read MoreMatt Zigler
I absolutely love my new apartment home and the team at Nuehoff. A big thank you to Nelson for being so kind and trusting with my fur babies. It means the world to know they’re safe and loved in the community. They always get excited to see him and...
Read MoreStacy Snow
This place is amazing and the staff are just as amazing especially Chloe. She has gone over and above in my dealings with her. She is defiantly a wonderful representation of your company.
Read MoreStacy Williams
Stopped by for a tour and had a great experience. Chloe was super nice and made the whole thing really easy. Worth a look if you’re apartment hunting
Read MoreJohn Holloway
Neuhoff Residences is an incredible property and has an amazing management team! Nelson has gone above and beyond to help us with our moving process. We love this and all the beautiful views.
Read MoreShandon Thompson
Great customer experience thanks to Chloe! She was very understanding and answered every question!
Read MoreGrace Griffin
Great building, plenty of elevators, decent parking, very walkable with food and amenities close, helpful and knowledgeable staff. Special thanks to Chloe, for always going above and beyond.
Read MoreStephanie George
My daughter who recently graduated with a doctorate in Nurse Anesthesia applied to Neuhoff. Those who want to live here should know that they required her, a grown adult with a hefty income proven by the hospital hiring her, to have a co-signer. Thro...
Read MoreTaylor Richardson
I had a wonderful experience touring here! The tour was organized and informative. Chloe answered all of my questions. She was very professional and friendly throughout the process!
Read MoreCAROLINA ESCUDERO
Maddie has been amazing! Since the moment I requested information until my arrival day. Always on top of my moving and helping me figuring everything out
Read MoreVictoria Fritz
Alyssa is a delight and I have enjoyed every second that I’ve been in this community and on property!
Read MoreCole Swafford
Great community, beautiful view, and excellent service! I love all the businesses within walking distance too. Chloe is the best!
Read MoreAbbi Tabor
I went in looking, wanting a walk through. Wasn’t expecting to find an apartment so quickly, but Chloe was so helpful and answered all of my questions! I fell in love with the place instantly! Couldn’t be happier. Go check out the brewery across ...
Read MoreCody Speed
Neuhoff is a great place to be! It’s one of the more thoughtfully designed apartment communities I’ve experienced in Nashville. Tucked into the heart of Germantown, Neuhoff manages to balance high-end living with a laid-back neighborhood vibe—a...
Read MoreEmmett Rector
This is the most beautiful and well managed property complex in Nashville. When I think about efficient, intentional, people-centered architecture, I think Neuhoff! I’ve had the opportunity of getting support from Alyssa, Chloe, and Nelson these pa...
Read MoreCarley Stewart
Absolutely recommend! Beautiful property and the staff is super friendly and very helpful. Alyssa went above and beyond in customer service!
Read MoreMatt Huber
We have been SO pleased with our experience at Neuhoff. The team is the most professional & responsive team I've ever encountered in my many years of renting (huge shoutout to Maddie!).
Read MoreMarco Martinez
Maddie was awesome to work with! She was friendly, responsive, and made the entire leasing process smooth and stress-free. I really appreciated her clear communication and willingness to answer all my questions. Highly recommend!
Read MoreDlondre Parrish
Very racist. They sent the young white girl out instead of someone who LOOKED important but was instead sitting behind his computer fake looking busy. You leasing agents need to stop judging people lol I’ve lived in BETTER. Place looks like a menta...
Read MoreSasha Dana17
Updated as of 07/2025 : Just wanted to change my rating my 5 stars to a 1 star - my previous review is true about Clay and how I felt when I first moved in. Now living here going on 7 months my feelings have changed especially going into the summer m...
Read MorePriscilla Diehl
The property is beautiful! I enjoyed my tour with Maddie. She has been so helpful throughout my apartment search.
Read MoreMathew Rojas
Had a great experience at Neuhoff! Maddie was super quick to respond anytime we had questions and was really helpful throughout the whole process.
Read MoreDiana Quirarte
You have to tour Neuhoff if you haven’t already. Great location, amenities, and staff. Maddie has been helping us. We’ve had the best experience!
Read MoreJerry Palma
I recently toured Neuhoff and had a great experience thanks to Maddie! She was super friendly, knowledgeable, and made the whole process easy and enjoyable.
Read MoreArthur B
Maddie was very accommodating and arranged a tour for me even though I hadn't scheduled one in advance. She showed me multiple options and quickly answered all of my questions. I highly recommend visiting Neuhoff!
Read MoreGiovanni Mauricio
Neuhoff is in a great spot and has awesome amenities. Maddie was great to work with.
Read MoreBradley Ash
Seamless experience from start to finish. Very satisfied. I’d be remiss if didn’t give a shoutout to Aimee on here. The world could use an endless supply of Aimee’s’— kind, patient, willing to help with whatever/whenever…. All while havin...
Read MoreWill Andrews
Stunning facilities and great experiences with the entire team at Neuhoff. Highly recommend
Read MoreJosh Cartwright
Amazing place to live and a super friendly staff! Love all the amenities!
Read MoreDaniel Anderson
Neuhoff Residences is an incredible property and has an amazing management team!
Read MoreDanae Brady
Wonderful staff who are communicative and extremely easy to work with! 10/10
Read Morekelsey kolar
We are so excited to move in! Maddie helped us find a perfect space. 10/10!!
Read MoreT. Dalton
Living at Neuhoff is the perfect mix of industrial charm and modern comfort. The architecture and layout give it a unique vibe that feels like a part of Nashville history, but with all the luxury touches you'd expect from a premium community. The riv...
Read MoreTaylor Crowley
Neuhoff Residences will absolutely blow you away if you've lived in Nashville your entire life or if you're just moving here from a different city. The modern adaptive reuse is so thoughtfully and creatively integrated throughout and there's pretty m...
Read Moreroberto menjivar
Great Customer Service! I had a wonderful experience touring the property. Alexis Gonzales was my tour agent, and she was incredibly polite, professional, and informative. She took the time to show me the entire property, answered all of my questions...
Read MoreMaggie
Eugene was so helpful with my maintenance request! He was quick to respond and had the problem fixed easily!
Read MoreBrian Wiginton
Definitely the most professional and streamlined application / move-in process I have ever experienced! Maddie Quiroga was the leasing agent I dealt with primarily, and she was so thorough, responsive, and helpful. Any time she was out of the office,...
Read MoreMichael McDowell
I gotta shoutout Maddie, from the moment I did my first tour she has been so helpful with every question I have, and I have a lot!
Read Moreemily neikam
I worked with Maddie to find the apartment that matched all of our criteria. She was quick to respond when we reached out & never made us feel like we were bothering her with our seemingly never ending questions. Knowing she is in building while I’...
Read Moreivan dejan
Maddie Quiroga made for the quickest and easiest move in I've ever experienced and gave great information in a very timely manner! Great service and experience!
Read MoreNicole Zelman
I’ve never had a better experience securing an apartment. Maddie made every step of the process absolutely seamless—she’s incredibly professional, responsive, and genuinely committed to helping you find the perfect home. She showed me 8 or 9 di...
Read MoreJorge Clements
One of the nicest apartments in Germantown/greater Nashville downtown area. The community is clean and very dog friendly. I had the pleasure of touring with Alyssa today and she made sure that all of my questions were answered and that I found a coup...
Read MoreMatthew Malcolm
I just leased an apartment at Neuhoff literally within the past 10 days. The property is absolutely exceptional, and the location is amazing. Shout out to Maddie, who not only showed me about 14 units on my site visit per my request, but also answere...
Read MoreCailee Betrus
Kelly is so helpful. The 24/7 concierge comes in handy. ❤️
Read MoreTrey Watson
Shoutout to Eugene! He took such great care of me and went above and beyond to make sure a few issues in my apartment were handled quickly and professionally. He was incredibly responsive, showed up right away, and made sure everything was fixed prop...
Read MoreCiara Lenehan
Eugene with the maintenance staff is amazing! He is always so genuinely kind and helpful to all the residents. Never fails to make us smile. Thank you, Eugene!!!
Read MoreDallas Dunn
Neuhoff Germantown is an outstanding complex. Alexis in the leasing office was so helpful during and after my move. The amenities and staff are all amazing. 10/10 recommend.
Read MoreJanet Torres
I absolutely love living at Neuhoff Residence! The decorations throughout the complex are thoughtfully designed and create such a warm, inviting atmosphere. The entire area is stunning-nestled right next to the river with beautiful views and surround...
Read MoreJacob Ashendorf
Beautiful building. Courteous staff. Fun area. But if you like to receive packages in the mail, save yourself the trouble and live somewhere else.
Read MoreEmma Silverman
I’m an apartment locator and bring clients to neuhoff all the time. We had such a great tour with Clay, he was so accommodating, friendly and showed us everything we wanted to see. My client was so impressed and happy when we left the apartment!
Read MoreJ M
Love this place so much! The team here is amazing, but I definitely need to recognize Nelson as he’s made the experience so worth it! Great maintenance guy!
Read MoreBriana Perez
I can’t say enough great things about the service I received from Nelson! From start to finish, he was professional, knowledgeable, and incredibly courteous. He went above and beyond to ensure everything was done perfectly in my home, paying close ...
Read MoreBrittany Young
LOVE living here - Maddie was the best getting me set up and moved in. Location, Amenities, Staff, etc. are all fantastic.
Read MoreTroy Oliver
We enjoyed our tour with Alexis Gonzales who was pleasant, professional and very knowledgeable with the property and the surrounding area. This community is well kept, peaceful, and to our surprise was more than what we expected (evaluating it from t...
Read MoreHaley Barba
Thrilled to have moved into Nuehoff in Germantown. The neighborhood is so perfect for retail and dining. Maddie gave an excellent tour. She’s so kind and thoughtful and answered any questions I had and was able to show me the entire building!
Read MoreCallie Sheffield
I moved into Neuhoff Residences last week and my experience so far has been 11/10. I moved from out of state for work and had an urgent timeline that the leasing office accommodated seamlessly. Maddie Q gave me my initial tour and has been an incredi...
Read MoreZachary Tutwiler
Alexis was super communicative during the application process, and they were very accommodating during my move in!
Read MoreKatie Howarth
I have been interested in Neuhoff and just signed my lease, I’m very excited to be joining the community! Maddie has been so helpful and thoughtful throughout the entire process, making sure to always keep me updated and paying close attention to d...
Read MoreDj Nelly
I'm thrilled to be moving to this new Germantown apartment at, Neuhoff. It doesn't feel like I'm in Nashville while you're strolling around this neighborhood. The entire space is a work of art. My plants adore the abu...
Read MoreRawley Winstead
I’ve moved around a lot, and this is one of the nicer complexes I’ve seen in an urban setting. Especially one that’s not a high-rise. I wanna give a special shout out to Aimee at the concierge desk who was extremely kind, helped me view several...
Read MoreAndrew Glass
The tour was amazing, and Clay Shannon was a super great guide!
Read MoreFaith McEuen Schreiber
Eugene is the BEST!! He slayed fixing my toilet and also gave me a history lesson! Protect this man at all costs!!!! ❤️
Read MoreSophia Winter
We toured with Clay and had a wonderful time! He was very knowledgeable and we were so impressed by the Neuhoff Residences campus.
Read MoreElena Kotovsky
My mom and I had a wonderful experience touring the apartment complex with Maddie! She was incredibly friendly, knowledgeable, and patient, answering all our questions and making us feel welcome. She took the time to show us all the amenities and hel...
Read MoreSharon Hilton
The Neuhoff Residences is not only a wonderful place to call home but it’s also in the great area of Germantown with a fabulous staff! Including the Executive Concierge, Aimee Paschall. If you are looking for your new home, call or visit Neuhoff Re...
Read MoreShekinah Bryant
Maddie showed us around the community and we were so impressed by the amenities and location!
Read MoreTracy Ramirez
Absolutely love the team here! They are truly fantastic and always go above and beyond! Special shout out to Whitney and Alyssa, just awesome! 😊
Read MoreOwen Mendro
I recently toured Neuhoff with Maddie. She was very accommodating and patient in showing me different floor plans that would work best for me
Read MoreElizabeth Parra
Maddie gave such a fantastic tour - she listened to my priorities and budget and shared information efficiently!
Read MoreFabian Tellez
Neuhoff is in a great location and has nice amenities. The gym is huge and pool has a city view. Maddie was great and very knowledgeable.
Read MoreHannah Ratliff
Had an issue with some of my kitchen drawers and Bobby came while I was away to fix it very quickly and left a cute note about my golden being an attentive helper. Loved the sentiment!
Read MoreMichael Cuva
Would highly recommend touring Neuhoff Residences. My tour was guided by Maddie Q who was incredibly patient with me and took her time to show me all the units based on my likings and despite the frigid weather, walked me through all the amenities. T...
Read MoreRoss Waycaster
We needed help finding an apartment and were unable to make a trip to Nashville before hand. Maddie Quiroga was so helpful by providing us all the information we needed; including pictures and videos of Neuhoff and the available residences. We can’...
Read MoreSamantha Jarman
Maddie has been amazing to work with, from my tour to the application process and now the move-in process. I am looking forward to moving in next month! Thank you to Maddie and Neuhoff Residences team!
Read MoreSarah Hart
Maddie went above and beyond to accommodate my client and I and it absolutely didn't go unnoticed. She was patient and took her time going through multiple different floor plans and color schemes to make sure we saw everything we needed! Thanks again...
Read MoreTaylor
I had a great tour with Maddie, absolutely loved the building and decided to move in!
Read MoreLogan Fletcher
Maddie did a great job showing me all my options! and i ended up choosing the best fit for my.
Read MoreSam Nock
Overall positive experience and Maddie was very helpful with the move-in!
Read MoreColton Reid
We are new to the community and Maddie Quiroga has been incredible! We signed sight unseen, but felt confident moving forward with how well Maddie sold the unit and the complex.
Read MoreUday M
My rating is for the apartment complex tour. I toured 1 bedroom apartment units. The staff guiding the tour was great. And great amenities. However, I am not impressed by the apartment layouts and build. It seems most of the units DO NOT have windows...
Read MoreJennifer Raskoshin
Thank you Bobby for a prompt and efficient response to fixing my sliding door!! This is my second time submitting a request through the app and everything has worked very smoothly.
Read MoreRussell Carter
I want to take a moment to recognize Alyssa Padilla for her incredible professionalism and exceptional customer service. From the moment she showed me around the complex, I knew I was in great hands. Alyssa was warm, knowledgeable, and truly went abo...
Read MoreJoe Waldrop
Neuhoff has been one of the best experiences with an apartment community I have had. The amenities here are great and the gym is huge. Additionally, our leasing agent Alyssa was so helpful and attentive. She went above and beyond to make sure our mov...
Read MoreCole
The most thoughtfully designed apartment complex in Nashville. Top tier amenities, community, and staff. Clay was extremely responsive and happy to help with questions / issues. You have truly made this a hassle free move, can’t thank you enough. B...
Read MoreMarissa Shapiro
Maddie is wonderful to work with; professional, friendly, responsive, and easy to work with! The buildings are beautiful!
Read MorePriscilla Diehl
My boyfriend and I have looked at a lot of apartments in Nashville and Neuhoff by far has some of the best finishes we’ve seen and is in a prime location. Maddie was very knowledgeable, patient, and truly cared about finding us the perfect apartmen...
Read Moreelliotis91
Highly recommend Neuhoff. I moved to Nashville from out of state and Maddie has made my apartment search stress-free. She has been very patient to send several videos of different layouts I would like and is quick to respond to my many questions.
Read Moreeva cruz
Neuoff has it all! It’s the perfect location and has all the amenities you need. Maddie helped me through the whole process. She was great. It was a seamless move in experience. 10/10
Read MoreKayla M Reed
This is one of the nicest apartments I’ve toured in Nashville! Maddie was amazing, responsive and answered all of my many questions!
Read MoreRaegan Norman
Maddie Quiroga was the best! She was very helpful and friendly.
Read MoreCass C
Maddie is great! Showed me all different unit options that fit exactly what I’m looking for. Very knowledgeable and kind :)
Read MoreAdam Schweickert
Maddie was incredibly helpful during our apartment search! She was responsive, knowledgeable, and made the entire process so much easier. We’d highly recommend reaching out to her if you’re looking for a place, she’s fantastic!
Read MoreColin Kassis
I couldn’t recommend neuhoff apartments enough. Clean and updated appliances, amenities and floor plan. If you ever need a tour, please ask for Maddie. She was diligent, knowledgeable and made sure you got to see every style plan!
Read MoreLily Ludwig
I toured with Maddie & she was so awesome and helpful !! Definitely will be applying:)
Read MoreBrad Lindquist
Alexis did a great job showing myself the property. She was super friendly and answered all of my questions!
Read MoreNoelle Sacco
Such a gorgeous and unique New build! Alexis was wonderful and had all the answers to my Mary of questions!
Read MoreMike Dobek
My leasing agent Maddie was great. She is very knowledgeable, is quick to respond to any questions I have, and has made my move so easy. I'm excited to make the move to Neuhoff, the building looks incredible Updated: A few other people I wanted to gi...
Read MoreGrant Camara
I've toured a lot of apartments in Nashville over the last 3 years, and this one is personally one of my favorites. I like the layout, location, and design. The build of the cabinets in the kitchen has better quality than I usually see for example. T...
Read MoreJamie Isabel
Neuhoff is an absolute gem in Nashville! The prime location, state-of-the-art gym, and exceptional staff make it stand out from any place I've lived before. Special shoutout to Maddie, who went above and beyond to help me find my perfect unit and con...
Read MoreSage Pope
This review is for the Neuhoff maintenance provider. When I first moved in I put in a work order for 4 different items that needed fixed. Eugene, Bobby, 'Q', and their crew made it to my unit within 1 day and had everything on the list fixed in less ...
Read Moretommaso carlino
Maddie was incredible! Due to my tight deadline, I was unable to visit the apartments in person, but she went above and beyond by sending me numerous videos of the units and responding quickly to my questions. Her efficiency and helpfulness made the ...
Read MoreMark Teather
Alexis was so friendly and knowledgeable when I dropped by to tour the community. She made me feel very welcomed, provided a wonderful tour, and her genuine excitement was contagious. The community is like no other, highly recommend taking the time t...
Read MoreEthan Mitchell
Neuhoff is a stunning apartment complex with beautiful units and incredible amenities. Top tier for sure. However, my experience with the leasing team has not met the high standard set by the apartments themselves. Unfortunately, it seems they may be...
Read MoreMichael Zerah
I have toured A LOT of places in Nashville and Neuhoff/this staff is by far the best!!! I felt welcome, seen, and heard. I met with Maddie and she was beyond professional, gave the best tour AND answered all my questions with detail. Maddie was incre...
Read MoreGavin Mann
Alyssa and Maddie were the best helping be move in! I moved from across the country and couldn’t have imagined a better moving process!
Read MoreScott Lucci
I haven't leased an apartment in three decades and I wanted to take a moment to thank Maddie Q at Neuhoff Residences for all of her help in finding me an apartment that I want to live in. She has been professional, friendly, and very patient with som...
Read MoreJoe Poz
Went on a tour this past weekend with Maddie who was incredibly patient and helpful! There was quite a few floor plans that I had wanted to see and she was very happy to show me an example of each one and even had found another example or two that I ...
Read MoreDianna Foran
Aimee is always super helpful whenever I come here! She is attentive and friendly always!
Read MoreJessica Koetsier
Absolutely gorgeous apartment building - photos can't even do it justice! Amenities & landscaping are awesome and the finishes across the board are so luxe. Maddie was so wonderful to deal with as well - she truly took her time showing me all the flo...
Read MoreTroy Tucker
Very pleasant interaction with Alexis during entire leasing process. Building has large gym with all the equipment I need, great restaurants/bars within walking distance. Perfect location.
Read MoreKatie Zaccardi
Alexis was so helpful when looking for a new apartment! She went above and beyond to answer questions, and even let me come back multiple times to narrow down my choices and measure. Highly recommend working with her if you're considering Neuhoff.
Read MoreMichele Mundy
Our leasing agent Alexis was incredible!! Very knowledgeable and gave us such a good experience!
Read MoreVini Haro
I met clay at Monday night brewing and he hyped up neuhoff so much I am scheduling a tour asap
Read MorePaula Alvarez
Overall great experience. Maddie is the best! Really modern apartments with character.
Read MoreCalvin Frey
This apartment complex is a hidden gem. I highly recommend you come check out the new Neuhoff district in Germantown.
Read MoreAllie F.
Our experience with Neuhoff Residences has been amazing! The Taylor House is modern, spacious, and full of great amenities! Alyssa has been top notch walking us through the entire process from showings, leasing, move-in and maintenance. She’s gone ...
Read MoreReagan Renfrow
Toured these residences (Monroe & Taylor Buildings) and was blown away by the design, quality, and views. Clay was our tour guide, and you can tell he really cares about providing an informational and intentional experience on your apartment hunt jou...
Read MoreLexi Aviles
Just took a tour with Clay and he was amazing. So helpful and we’re super interested in living here!
Read MoreWilliam Pepping
Amazing property with insane gym!! Clay the leasing agent was incredible to work with. Finally some modern finishes inside of germantown.
Read MoreVictoria Grace
I was really excited to move into this community, but it’s been a pretty disappointing experience so far. Maintenance issues have been a problem—requests take forever to be addressed, and when they finally are, the fixes are often temporary. The ...
Read MoreRoss Smith
The best new development in Nashville hands down. If you haven't seen it, schedule a tour because photos do not do it justice. Highly recommend asking for Alyssa if you're interested in leasing. She was incredibly helpful throughout the leasing and m...
Read MoreAnna Schoeneman
I moved into this community a few weeks ago and am loving my apartment, the atmosphere, and all of the amazing things to come to the Neuhoff district. LOVE IT!
Read MoreI am one of the first residents and was really excited to move in and be part of the community. There are pros and cons so far for sure, but overall for the price and the hype I am surprised by the issues I have experienced. Pros: - Amazing staff who...
Read MoreBrent
Great experience living here so far! Friendly staff and nice pool area.
Read MoreMontana Williams
Great location, great facility. However... please be very weary when dealing with the leasing office. We were offered a waived $350 holding fee if we applied within 48 hours of our tour. There was a $50/person application fee that was nonrefundable, ...
Read MoreShowing 140 reviews with content.
Brent
Great experience living here so far! Friendly staff and nice pool area.
Read MoreMontana Williams
Great location, great facility. However... please be very weary when dealing with the leasing office. We were offered a waived $350 holding fee if we applied within 48 hours of our tour. There was a $50/person application fee that was nonrefundable, ...
Read MoreBrandon Mangrum
I’ve been living at Neuhoff for a while now, and I just want to say how thankful I am to come home to a place that feels safe, clean, and peaceful. Every apartment building has its ups and downs, but my experience here has honestly been great. Nels...
Read MoreSandie Not Sandy
I have lived at the Neuhoff since January, and my experience has been upsetting. I watched these buildings go up and immediately knew I wanted to make the move, and keep in mind I was happy at the LC across the street I had no real motive to move oth...
Read MoreLogan Woods
Update: I initially left a very positive review after moving into this complex, but unfortunately, my experience since then has changed significantly. To be clear: on-site staff are great and clearly doing their best with the limited support they’r...
Read MoreNathan Morgan
Beautiful area and buildings, but the staff oddly rude and stuck up - almost like they were trained to be that way, very weird. In town for the weekend, tried to tour either day, no tours available apparently but three leasing agents in were in the o...
Read MoreMatthew
Update: Neuhoff has reported this review twice & was temporarily taken down. Do not be fooled by Neuhoff’s polished exterior—this so-called “luxury” apartment complex is a nightmare of mismanagement and deceit that will drain your wallet and ...
Read MoreZachary Pyles
Great place, clean, quiet, and the gym is nice. Not many complaints to share, front desk is helpful for everything I've had. I'd like to see the package room be upgraded as it is a bit cramped and I've had a couple things go missing (then show up a m...
Read MoreMeghan Kylie
Living here has been an ongoing nightmare filled with neglect, poor communication, and a complete lack of accountability from management. I’ve dealt with repeated issues — from safety concerns to unresolved service requests — and every single t...
Read MoreLauren Noble
I’ve been a resident since July of 2024 and while there are some positive things, I would not recommend signing a lease with Neuhoff. The primary issues are persistent humidity problems (we recently found out that the building NEVER passed their in...
Read MoreChelsea McMillen
Honestly I’ve really loved living here. My apartment is super comfortable and well designed, and I’ve had no issues getting help when I needed it. The office staff and maintenance has always been nice to me, and I see them working hard. Every bui...
Read MoreDalton Misner
Maddie was the best to work with! She made the entire process so seamless. Can't thank her enough!
Read MoreSamantha Guerra
Moved in June 2025. This has been the smoothest transition I have ever had. Cannot say enough nice things about the Neuhoff staff. Shout out to Kelly for helping me move a >100lb package to my apartment. So happy I moved to Taylor Neuhoff!!
Read MoreMatt Zigler
I absolutely love my new apartment home and the team at Nuehoff. A big thank you to Nelson for being so kind and trusting with my fur babies. It means the world to know they’re safe and loved in the community. They always get excited to see him and...
Read MoreStacy Snow
This place is amazing and the staff are just as amazing especially Chloe. She has gone over and above in my dealings with her. She is defiantly a wonderful representation of your company.
Read MoreStacy Williams
Stopped by for a tour and had a great experience. Chloe was super nice and made the whole thing really easy. Worth a look if you’re apartment hunting
Read MoreJohn Holloway
Neuhoff Residences is an incredible property and has an amazing management team! Nelson has gone above and beyond to help us with our moving process. We love this and all the beautiful views.
Read MoreShandon Thompson
Great customer experience thanks to Chloe! She was very understanding and answered every question!
Read MoreGrace Griffin
Great building, plenty of elevators, decent parking, very walkable with food and amenities close, helpful and knowledgeable staff. Special thanks to Chloe, for always going above and beyond.
Read MoreStephanie George
My daughter who recently graduated with a doctorate in Nurse Anesthesia applied to Neuhoff. Those who want to live here should know that they required her, a grown adult with a hefty income proven by the hospital hiring her, to have a co-signer. Thro...
Read MoreTaylor Richardson
I had a wonderful experience touring here! The tour was organized and informative. Chloe answered all of my questions. She was very professional and friendly throughout the process!
Read MoreCAROLINA ESCUDERO
Maddie has been amazing! Since the moment I requested information until my arrival day. Always on top of my moving and helping me figuring everything out
Read MoreVictoria Fritz
Alyssa is a delight and I have enjoyed every second that I’ve been in this community and on property!
Read MoreCole Swafford
Great community, beautiful view, and excellent service! I love all the businesses within walking distance too. Chloe is the best!
Read MoreAbbi Tabor
I went in looking, wanting a walk through. Wasn’t expecting to find an apartment so quickly, but Chloe was so helpful and answered all of my questions! I fell in love with the place instantly! Couldn’t be happier. Go check out the brewery across ...
Read MoreCody Speed
Neuhoff is a great place to be! It’s one of the more thoughtfully designed apartment communities I’ve experienced in Nashville. Tucked into the heart of Germantown, Neuhoff manages to balance high-end living with a laid-back neighborhood vibe—a...
Read MoreEmmett Rector
This is the most beautiful and well managed property complex in Nashville. When I think about efficient, intentional, people-centered architecture, I think Neuhoff! I’ve had the opportunity of getting support from Alyssa, Chloe, and Nelson these pa...
Read MoreCarley Stewart
Absolutely recommend! Beautiful property and the staff is super friendly and very helpful. Alyssa went above and beyond in customer service!
Read MoreMatt Huber
We have been SO pleased with our experience at Neuhoff. The team is the most professional & responsive team I've ever encountered in my many years of renting (huge shoutout to Maddie!).
Read MoreMarco Martinez
Maddie was awesome to work with! She was friendly, responsive, and made the entire leasing process smooth and stress-free. I really appreciated her clear communication and willingness to answer all my questions. Highly recommend!
Read MoreDlondre Parrish
Very racist. They sent the young white girl out instead of someone who LOOKED important but was instead sitting behind his computer fake looking busy. You leasing agents need to stop judging people lol I’ve lived in BETTER. Place looks like a menta...
Read MoreSasha Dana17
Updated as of 07/2025 : Just wanted to change my rating my 5 stars to a 1 star - my previous review is true about Clay and how I felt when I first moved in. Now living here going on 7 months my feelings have changed especially going into the summer m...
Read MorePriscilla Diehl
The property is beautiful! I enjoyed my tour with Maddie. She has been so helpful throughout my apartment search.
Read MoreMathew Rojas
Had a great experience at Neuhoff! Maddie was super quick to respond anytime we had questions and was really helpful throughout the whole process.
Read MoreDiana Quirarte
You have to tour Neuhoff if you haven’t already. Great location, amenities, and staff. Maddie has been helping us. We’ve had the best experience!
Read MoreJerry Palma
I recently toured Neuhoff and had a great experience thanks to Maddie! She was super friendly, knowledgeable, and made the whole process easy and enjoyable.
Read MoreArthur B
Maddie was very accommodating and arranged a tour for me even though I hadn't scheduled one in advance. She showed me multiple options and quickly answered all of my questions. I highly recommend visiting Neuhoff!
Read MoreGiovanni Mauricio
Neuhoff is in a great spot and has awesome amenities. Maddie was great to work with.
Read MoreBradley Ash
Seamless experience from start to finish. Very satisfied. I’d be remiss if didn’t give a shoutout to Aimee on here. The world could use an endless supply of Aimee’s’— kind, patient, willing to help with whatever/whenever…. All while havin...
Read MoreWill Andrews
Stunning facilities and great experiences with the entire team at Neuhoff. Highly recommend
Read MoreJosh Cartwright
Amazing place to live and a super friendly staff! Love all the amenities!
Read MoreDaniel Anderson
Neuhoff Residences is an incredible property and has an amazing management team!
Read MoreDanae Brady
Wonderful staff who are communicative and extremely easy to work with! 10/10
Read Morekelsey kolar
We are so excited to move in! Maddie helped us find a perfect space. 10/10!!
Read MoreT. Dalton
Living at Neuhoff is the perfect mix of industrial charm and modern comfort. The architecture and layout give it a unique vibe that feels like a part of Nashville history, but with all the luxury touches you'd expect from a premium community. The riv...
Read MoreTaylor Crowley
Neuhoff Residences will absolutely blow you away if you've lived in Nashville your entire life or if you're just moving here from a different city. The modern adaptive reuse is so thoughtfully and creatively integrated throughout and there's pretty m...
Read Moreroberto menjivar
Great Customer Service! I had a wonderful experience touring the property. Alexis Gonzales was my tour agent, and she was incredibly polite, professional, and informative. She took the time to show me the entire property, answered all of my questions...
Read MoreMaggie
Eugene was so helpful with my maintenance request! He was quick to respond and had the problem fixed easily!
Read MoreBrian Wiginton
Definitely the most professional and streamlined application / move-in process I have ever experienced! Maddie Quiroga was the leasing agent I dealt with primarily, and she was so thorough, responsive, and helpful. Any time she was out of the office,...
Read MoreMichael McDowell
I gotta shoutout Maddie, from the moment I did my first tour she has been so helpful with every question I have, and I have a lot!
Read Moreemily neikam
I worked with Maddie to find the apartment that matched all of our criteria. She was quick to respond when we reached out & never made us feel like we were bothering her with our seemingly never ending questions. Knowing she is in building while I’...
Read Moreivan dejan
Maddie Quiroga made for the quickest and easiest move in I've ever experienced and gave great information in a very timely manner! Great service and experience!
Read MoreNicole Zelman
I’ve never had a better experience securing an apartment. Maddie made every step of the process absolutely seamless—she’s incredibly professional, responsive, and genuinely committed to helping you find the perfect home. She showed me 8 or 9 di...
Read MoreJorge Clements
One of the nicest apartments in Germantown/greater Nashville downtown area. The community is clean and very dog friendly. I had the pleasure of touring with Alyssa today and she made sure that all of my questions were answered and that I found a coup...
Read MoreMatthew Malcolm
I just leased an apartment at Neuhoff literally within the past 10 days. The property is absolutely exceptional, and the location is amazing. Shout out to Maddie, who not only showed me about 14 units on my site visit per my request, but also answere...
Read MoreCailee Betrus
Kelly is so helpful. The 24/7 concierge comes in handy. ❤️
Read MoreTrey Watson
Shoutout to Eugene! He took such great care of me and went above and beyond to make sure a few issues in my apartment were handled quickly and professionally. He was incredibly responsive, showed up right away, and made sure everything was fixed prop...
Read MoreCiara Lenehan
Eugene with the maintenance staff is amazing! He is always so genuinely kind and helpful to all the residents. Never fails to make us smile. Thank you, Eugene!!!
Read MoreDallas Dunn
Neuhoff Germantown is an outstanding complex. Alexis in the leasing office was so helpful during and after my move. The amenities and staff are all amazing. 10/10 recommend.
Read MoreJanet Torres
I absolutely love living at Neuhoff Residence! The decorations throughout the complex are thoughtfully designed and create such a warm, inviting atmosphere. The entire area is stunning-nestled right next to the river with beautiful views and surround...
Read MoreJacob Ashendorf
Beautiful building. Courteous staff. Fun area. But if you like to receive packages in the mail, save yourself the trouble and live somewhere else.
Read MoreEmma Silverman
I’m an apartment locator and bring clients to neuhoff all the time. We had such a great tour with Clay, he was so accommodating, friendly and showed us everything we wanted to see. My client was so impressed and happy when we left the apartment!
Read MoreJ M
Love this place so much! The team here is amazing, but I definitely need to recognize Nelson as he’s made the experience so worth it! Great maintenance guy!
Read MoreBriana Perez
I can’t say enough great things about the service I received from Nelson! From start to finish, he was professional, knowledgeable, and incredibly courteous. He went above and beyond to ensure everything was done perfectly in my home, paying close ...
Read MoreBrittany Young
LOVE living here - Maddie was the best getting me set up and moved in. Location, Amenities, Staff, etc. are all fantastic.
Read MoreTroy Oliver
We enjoyed our tour with Alexis Gonzales who was pleasant, professional and very knowledgeable with the property and the surrounding area. This community is well kept, peaceful, and to our surprise was more than what we expected (evaluating it from t...
Read MoreHaley Barba
Thrilled to have moved into Nuehoff in Germantown. The neighborhood is so perfect for retail and dining. Maddie gave an excellent tour. She’s so kind and thoughtful and answered any questions I had and was able to show me the entire building!
Read MoreCallie Sheffield
I moved into Neuhoff Residences last week and my experience so far has been 11/10. I moved from out of state for work and had an urgent timeline that the leasing office accommodated seamlessly. Maddie Q gave me my initial tour and has been an incredi...
Read MoreZachary Tutwiler
Alexis was super communicative during the application process, and they were very accommodating during my move in!
Read MoreKatie Howarth
I have been interested in Neuhoff and just signed my lease, I’m very excited to be joining the community! Maddie has been so helpful and thoughtful throughout the entire process, making sure to always keep me updated and paying close attention to d...
Read MoreDj Nelly
I'm thrilled to be moving to this new Germantown apartment at, Neuhoff. It doesn't feel like I'm in Nashville while you're strolling around this neighborhood. The entire space is a work of art. My plants adore the abu...
Read MoreRawley Winstead
I’ve moved around a lot, and this is one of the nicer complexes I’ve seen in an urban setting. Especially one that’s not a high-rise. I wanna give a special shout out to Aimee at the concierge desk who was extremely kind, helped me view several...
Read MoreAndrew Glass
The tour was amazing, and Clay Shannon was a super great guide!
Read MoreFaith McEuen Schreiber
Eugene is the BEST!! He slayed fixing my toilet and also gave me a history lesson! Protect this man at all costs!!!! ❤️
Read MoreSophia Winter
We toured with Clay and had a wonderful time! He was very knowledgeable and we were so impressed by the Neuhoff Residences campus.
Read MoreElena Kotovsky
My mom and I had a wonderful experience touring the apartment complex with Maddie! She was incredibly friendly, knowledgeable, and patient, answering all our questions and making us feel welcome. She took the time to show us all the amenities and hel...
Read MoreSharon Hilton
The Neuhoff Residences is not only a wonderful place to call home but it’s also in the great area of Germantown with a fabulous staff! Including the Executive Concierge, Aimee Paschall. If you are looking for your new home, call or visit Neuhoff Re...
Read MoreShekinah Bryant
Maddie showed us around the community and we were so impressed by the amenities and location!
Read MoreTracy Ramirez
Absolutely love the team here! They are truly fantastic and always go above and beyond! Special shout out to Whitney and Alyssa, just awesome! 😊
Read MoreOwen Mendro
I recently toured Neuhoff with Maddie. She was very accommodating and patient in showing me different floor plans that would work best for me
Read MoreElizabeth Parra
Maddie gave such a fantastic tour - she listened to my priorities and budget and shared information efficiently!
Read MoreFabian Tellez
Neuhoff is in a great location and has nice amenities. The gym is huge and pool has a city view. Maddie was great and very knowledgeable.
Read MoreHannah Ratliff
Had an issue with some of my kitchen drawers and Bobby came while I was away to fix it very quickly and left a cute note about my golden being an attentive helper. Loved the sentiment!
Read MoreMichael Cuva
Would highly recommend touring Neuhoff Residences. My tour was guided by Maddie Q who was incredibly patient with me and took her time to show me all the units based on my likings and despite the frigid weather, walked me through all the amenities. T...
Read MoreRoss Waycaster
We needed help finding an apartment and were unable to make a trip to Nashville before hand. Maddie Quiroga was so helpful by providing us all the information we needed; including pictures and videos of Neuhoff and the available residences. We can’...
Read MoreSamantha Jarman
Maddie has been amazing to work with, from my tour to the application process and now the move-in process. I am looking forward to moving in next month! Thank you to Maddie and Neuhoff Residences team!
Read MoreSarah Hart
Maddie went above and beyond to accommodate my client and I and it absolutely didn't go unnoticed. She was patient and took her time going through multiple different floor plans and color schemes to make sure we saw everything we needed! Thanks again...
Read MoreTaylor
I had a great tour with Maddie, absolutely loved the building and decided to move in!
Read MoreLogan Fletcher
Maddie did a great job showing me all my options! and i ended up choosing the best fit for my.
Read MoreSam Nock
Overall positive experience and Maddie was very helpful with the move-in!
Read MoreColton Reid
We are new to the community and Maddie Quiroga has been incredible! We signed sight unseen, but felt confident moving forward with how well Maddie sold the unit and the complex.
Read MoreUday M
My rating is for the apartment complex tour. I toured 1 bedroom apartment units. The staff guiding the tour was great. And great amenities. However, I am not impressed by the apartment layouts and build. It seems most of the units DO NOT have windows...
Read MoreJennifer Raskoshin
Thank you Bobby for a prompt and efficient response to fixing my sliding door!! This is my second time submitting a request through the app and everything has worked very smoothly.
Read MoreRussell Carter
I want to take a moment to recognize Alyssa Padilla for her incredible professionalism and exceptional customer service. From the moment she showed me around the complex, I knew I was in great hands. Alyssa was warm, knowledgeable, and truly went abo...
Read MoreJoe Waldrop
Neuhoff has been one of the best experiences with an apartment community I have had. The amenities here are great and the gym is huge. Additionally, our leasing agent Alyssa was so helpful and attentive. She went above and beyond to make sure our mov...
Read MoreCole
The most thoughtfully designed apartment complex in Nashville. Top tier amenities, community, and staff. Clay was extremely responsive and happy to help with questions / issues. You have truly made this a hassle free move, can’t thank you enough. B...
Read MoreMarissa Shapiro
Maddie is wonderful to work with; professional, friendly, responsive, and easy to work with! The buildings are beautiful!
Read MorePriscilla Diehl
My boyfriend and I have looked at a lot of apartments in Nashville and Neuhoff by far has some of the best finishes we’ve seen and is in a prime location. Maddie was very knowledgeable, patient, and truly cared about finding us the perfect apartmen...
Read Moreelliotis91
Highly recommend Neuhoff. I moved to Nashville from out of state and Maddie has made my apartment search stress-free. She has been very patient to send several videos of different layouts I would like and is quick to respond to my many questions.
Read Moreeva cruz
Neuoff has it all! It’s the perfect location and has all the amenities you need. Maddie helped me through the whole process. She was great. It was a seamless move in experience. 10/10
Read MoreKayla M Reed
This is one of the nicest apartments I’ve toured in Nashville! Maddie was amazing, responsive and answered all of my many questions!
Read MoreRaegan Norman
Maddie Quiroga was the best! She was very helpful and friendly.
Read MoreCass C
Maddie is great! Showed me all different unit options that fit exactly what I’m looking for. Very knowledgeable and kind :)
Read MoreAdam Schweickert
Maddie was incredibly helpful during our apartment search! She was responsive, knowledgeable, and made the entire process so much easier. We’d highly recommend reaching out to her if you’re looking for a place, she’s fantastic!
Read MoreColin Kassis
I couldn’t recommend neuhoff apartments enough. Clean and updated appliances, amenities and floor plan. If you ever need a tour, please ask for Maddie. She was diligent, knowledgeable and made sure you got to see every style plan!
Read MoreLily Ludwig
I toured with Maddie & she was so awesome and helpful !! Definitely will be applying:)
Read MoreBrad Lindquist
Alexis did a great job showing myself the property. She was super friendly and answered all of my questions!
Read MoreNoelle Sacco
Such a gorgeous and unique New build! Alexis was wonderful and had all the answers to my Mary of questions!
Read MoreMike Dobek
My leasing agent Maddie was great. She is very knowledgeable, is quick to respond to any questions I have, and has made my move so easy. I'm excited to make the move to Neuhoff, the building looks incredible Updated: A few other people I wanted to gi...
Read MoreGrant Camara
I've toured a lot of apartments in Nashville over the last 3 years, and this one is personally one of my favorites. I like the layout, location, and design. The build of the cabinets in the kitchen has better quality than I usually see for example. T...
Read MoreJamie Isabel
Neuhoff is an absolute gem in Nashville! The prime location, state-of-the-art gym, and exceptional staff make it stand out from any place I've lived before. Special shoutout to Maddie, who went above and beyond to help me find my perfect unit and con...
Read MoreSage Pope
This review is for the Neuhoff maintenance provider. When I first moved in I put in a work order for 4 different items that needed fixed. Eugene, Bobby, 'Q', and their crew made it to my unit within 1 day and had everything on the list fixed in less ...
Read Moretommaso carlino
Maddie was incredible! Due to my tight deadline, I was unable to visit the apartments in person, but she went above and beyond by sending me numerous videos of the units and responding quickly to my questions. Her efficiency and helpfulness made the ...
Read MoreMark Teather
Alexis was so friendly and knowledgeable when I dropped by to tour the community. She made me feel very welcomed, provided a wonderful tour, and her genuine excitement was contagious. The community is like no other, highly recommend taking the time t...
Read MoreEthan Mitchell
Neuhoff is a stunning apartment complex with beautiful units and incredible amenities. Top tier for sure. However, my experience with the leasing team has not met the high standard set by the apartments themselves. Unfortunately, it seems they may be...
Read MoreMichael Zerah
I have toured A LOT of places in Nashville and Neuhoff/this staff is by far the best!!! I felt welcome, seen, and heard. I met with Maddie and she was beyond professional, gave the best tour AND answered all my questions with detail. Maddie was incre...
Read MoreGavin Mann
Alyssa and Maddie were the best helping be move in! I moved from across the country and couldn’t have imagined a better moving process!
Read MoreScott Lucci
I haven't leased an apartment in three decades and I wanted to take a moment to thank Maddie Q at Neuhoff Residences for all of her help in finding me an apartment that I want to live in. She has been professional, friendly, and very patient with som...
Read MoreJoe Poz
Went on a tour this past weekend with Maddie who was incredibly patient and helpful! There was quite a few floor plans that I had wanted to see and she was very happy to show me an example of each one and even had found another example or two that I ...
Read MoreDianna Foran
Aimee is always super helpful whenever I come here! She is attentive and friendly always!
Read MoreJessica Koetsier
Absolutely gorgeous apartment building - photos can't even do it justice! Amenities & landscaping are awesome and the finishes across the board are so luxe. Maddie was so wonderful to deal with as well - she truly took her time showing me all the flo...
Read MoreTroy Tucker
Very pleasant interaction with Alexis during entire leasing process. Building has large gym with all the equipment I need, great restaurants/bars within walking distance. Perfect location.
Read MoreKatie Zaccardi
Alexis was so helpful when looking for a new apartment! She went above and beyond to answer questions, and even let me come back multiple times to narrow down my choices and measure. Highly recommend working with her if you're considering Neuhoff.
Read MoreMichele Mundy
Our leasing agent Alexis was incredible!! Very knowledgeable and gave us such a good experience!
Read MoreVini Haro
I met clay at Monday night brewing and he hyped up neuhoff so much I am scheduling a tour asap
Read MorePaula Alvarez
Overall great experience. Maddie is the best! Really modern apartments with character.
Read MoreCalvin Frey
This apartment complex is a hidden gem. I highly recommend you come check out the new Neuhoff district in Germantown.
Read MoreAllie F.
Our experience with Neuhoff Residences has been amazing! The Taylor House is modern, spacious, and full of great amenities! Alyssa has been top notch walking us through the entire process from showings, leasing, move-in and maintenance. She’s gone ...
Read MoreReagan Renfrow
Toured these residences (Monroe & Taylor Buildings) and was blown away by the design, quality, and views. Clay was our tour guide, and you can tell he really cares about providing an informational and intentional experience on your apartment hunt jou...
Read MoreLexi Aviles
Just took a tour with Clay and he was amazing. So helpful and we’re super interested in living here!
Read MoreWilliam Pepping
Amazing property with insane gym!! Clay the leasing agent was incredible to work with. Finally some modern finishes inside of germantown.
Read MoreVictoria Grace
I was really excited to move into this community, but it’s been a pretty disappointing experience so far. Maintenance issues have been a problem—requests take forever to be addressed, and when they finally are, the fixes are often temporary. The ...
Read MoreRoss Smith
The best new development in Nashville hands down. If you haven't seen it, schedule a tour because photos do not do it justice. Highly recommend asking for Alyssa if you're interested in leasing. She was incredibly helpful throughout the leasing and m...
Read MoreAnna Schoeneman
I moved into this community a few weeks ago and am loving my apartment, the atmosphere, and all of the amazing things to come to the Neuhoff district. LOVE IT!
Read MoreI am one of the first residents and was really excited to move in and be part of the community. There are pros and cons so far for sure, but overall for the price and the hype I am surprised by the issues I have experienced. Pros: - Amazing staff who...
Read MoreBrent
Great experience living here so far! Friendly staff and nice pool area.
Read MoreMontana Williams
Great location, great facility. However... please be very weary when dealing with the leasing office. We were offered a waived $350 holding fee if we applied within 48 hours of our tour. There was a $50/person application fee that was nonrefundable, ...
Read MoreBrandon Mangrum
I’ve been living at Neuhoff for a while now, and I just want to say how thankful I am to come home to a place that feels safe, clean, and peaceful. Every apartment building has its ups and downs, but my experience here has honestly been great. Nels...
Read MoreSandie Not Sandy
I have lived at the Neuhoff since January, and my experience has been upsetting. I watched these buildings go up and immediately knew I wanted to make the move, and keep in mind I was happy at the LC across the street I had no real motive to move oth...
Read MoreLogan Woods
Update: I initially left a very positive review after moving into this complex, but unfortunately, my experience since then has changed significantly. To be clear: on-site staff are great and clearly doing their best with the limited support they’r...
Read MoreNathan Morgan
Beautiful area and buildings, but the staff oddly rude and stuck up - almost like they were trained to be that way, very weird. In town for the weekend, tried to tour either day, no tours available apparently but three leasing agents in were in the o...
Read MoreMatthew
Update: Neuhoff has reported this review twice & was temporarily taken down. Do not be fooled by Neuhoff’s polished exterior—this so-called “luxury” apartment complex is a nightmare of mismanagement and deceit that will drain your wallet and ...
Read MoreZachary Pyles
Great place, clean, quiet, and the gym is nice. Not many complaints to share, front desk is helpful for everything I've had. I'd like to see the package room be upgraded as it is a bit cramped and I've had a couple things go missing (then show up a m...
Read MoreMeghan Kylie
Living here has been an ongoing nightmare filled with neglect, poor communication, and a complete lack of accountability from management. I’ve dealt with repeated issues — from safety concerns to unresolved service requests — and every single t...
Read MoreLauren Noble
I’ve been a resident since July of 2024 and while there are some positive things, I would not recommend signing a lease with Neuhoff. The primary issues are persistent humidity problems (we recently found out that the building NEVER passed their in...
Read MoreChelsea McMillen
Honestly I’ve really loved living here. My apartment is super comfortable and well designed, and I’ve had no issues getting help when I needed it. The office staff and maintenance has always been nice to me, and I see them working hard. Every bui...
Read MoreDalton Misner
Maddie was the best to work with! She made the entire process so seamless. Can't thank her enough!
Read MoreSamantha Guerra
Moved in June 2025. This has been the smoothest transition I have ever had. Cannot say enough nice things about the Neuhoff staff. Shout out to Kelly for helping me move a >100lb package to my apartment. So happy I moved to Taylor Neuhoff!!
Read MoreMatt Zigler
I absolutely love my new apartment home and the team at Nuehoff. A big thank you to Nelson for being so kind and trusting with my fur babies. It means the world to know they’re safe and loved in the community. They always get excited to see him and...
Read MoreStacy Snow
This place is amazing and the staff are just as amazing especially Chloe. She has gone over and above in my dealings with her. She is defiantly a wonderful representation of your company.
Read MoreStacy Williams
Stopped by for a tour and had a great experience. Chloe was super nice and made the whole thing really easy. Worth a look if you’re apartment hunting
Read MoreJohn Holloway
Neuhoff Residences is an incredible property and has an amazing management team! Nelson has gone above and beyond to help us with our moving process. We love this and all the beautiful views.
Read MoreShandon Thompson
Great customer experience thanks to Chloe! She was very understanding and answered every question!
Read MoreGrace Griffin
Great building, plenty of elevators, decent parking, very walkable with food and amenities close, helpful and knowledgeable staff. Special thanks to Chloe, for always going above and beyond.
Read MoreStephanie George
My daughter who recently graduated with a doctorate in Nurse Anesthesia applied to Neuhoff. Those who want to live here should know that they required her, a grown adult with a hefty income proven by the hospital hiring her, to have a co-signer. Thro...
Read MoreTaylor Richardson
I had a wonderful experience touring here! The tour was organized and informative. Chloe answered all of my questions. She was very professional and friendly throughout the process!
Read MoreCAROLINA ESCUDERO
Maddie has been amazing! Since the moment I requested information until my arrival day. Always on top of my moving and helping me figuring everything out
Read MoreVictoria Fritz
Alyssa is a delight and I have enjoyed every second that I’ve been in this community and on property!
Read MoreCole Swafford
Great community, beautiful view, and excellent service! I love all the businesses within walking distance too. Chloe is the best!
Read MoreAbbi Tabor
I went in looking, wanting a walk through. Wasn’t expecting to find an apartment so quickly, but Chloe was so helpful and answered all of my questions! I fell in love with the place instantly! Couldn’t be happier. Go check out the brewery across ...
Read MoreCody Speed
Neuhoff is a great place to be! It’s one of the more thoughtfully designed apartment communities I’ve experienced in Nashville. Tucked into the heart of Germantown, Neuhoff manages to balance high-end living with a laid-back neighborhood vibe—a...
Read MoreEmmett Rector
This is the most beautiful and well managed property complex in Nashville. When I think about efficient, intentional, people-centered architecture, I think Neuhoff! I’ve had the opportunity of getting support from Alyssa, Chloe, and Nelson these pa...
Read MoreCarley Stewart
Absolutely recommend! Beautiful property and the staff is super friendly and very helpful. Alyssa went above and beyond in customer service!
Read MoreMatt Huber
We have been SO pleased with our experience at Neuhoff. The team is the most professional & responsive team I've ever encountered in my many years of renting (huge shoutout to Maddie!).
Read MoreMarco Martinez
Maddie was awesome to work with! She was friendly, responsive, and made the entire leasing process smooth and stress-free. I really appreciated her clear communication and willingness to answer all my questions. Highly recommend!
Read MoreDlondre Parrish
Very racist. They sent the young white girl out instead of someone who LOOKED important but was instead sitting behind his computer fake looking busy. You leasing agents need to stop judging people lol I’ve lived in BETTER. Place looks like a menta...
Read MoreSasha Dana17
Updated as of 07/2025 : Just wanted to change my rating my 5 stars to a 1 star - my previous review is true about Clay and how I felt when I first moved in. Now living here going on 7 months my feelings have changed especially going into the summer m...
Read MorePriscilla Diehl
The property is beautiful! I enjoyed my tour with Maddie. She has been so helpful throughout my apartment search.
Read MoreMathew Rojas
Had a great experience at Neuhoff! Maddie was super quick to respond anytime we had questions and was really helpful throughout the whole process.
Read MoreDiana Quirarte
You have to tour Neuhoff if you haven’t already. Great location, amenities, and staff. Maddie has been helping us. We’ve had the best experience!
Read MoreJerry Palma
I recently toured Neuhoff and had a great experience thanks to Maddie! She was super friendly, knowledgeable, and made the whole process easy and enjoyable.
Read MoreArthur B
Maddie was very accommodating and arranged a tour for me even though I hadn't scheduled one in advance. She showed me multiple options and quickly answered all of my questions. I highly recommend visiting Neuhoff!
Read MoreGiovanni Mauricio
Neuhoff is in a great spot and has awesome amenities. Maddie was great to work with.
Read MoreBradley Ash
Seamless experience from start to finish. Very satisfied. I’d be remiss if didn’t give a shoutout to Aimee on here. The world could use an endless supply of Aimee’s’— kind, patient, willing to help with whatever/whenever…. All while havin...
Read MoreWill Andrews
Stunning facilities and great experiences with the entire team at Neuhoff. Highly recommend
Read MoreJosh Cartwright
Amazing place to live and a super friendly staff! Love all the amenities!
Read MoreDaniel Anderson
Neuhoff Residences is an incredible property and has an amazing management team!
Read MoreDanae Brady
Wonderful staff who are communicative and extremely easy to work with! 10/10
Read Morekelsey kolar
We are so excited to move in! Maddie helped us find a perfect space. 10/10!!
Read MoreT. Dalton
Living at Neuhoff is the perfect mix of industrial charm and modern comfort. The architecture and layout give it a unique vibe that feels like a part of Nashville history, but with all the luxury touches you'd expect from a premium community. The riv...
Read MoreTaylor Crowley
Neuhoff Residences will absolutely blow you away if you've lived in Nashville your entire life or if you're just moving here from a different city. The modern adaptive reuse is so thoughtfully and creatively integrated throughout and there's pretty m...
Read Moreroberto menjivar
Great Customer Service! I had a wonderful experience touring the property. Alexis Gonzales was my tour agent, and she was incredibly polite, professional, and informative. She took the time to show me the entire property, answered all of my questions...
Read MoreMaggie
Eugene was so helpful with my maintenance request! He was quick to respond and had the problem fixed easily!
Read MoreBrian Wiginton
Definitely the most professional and streamlined application / move-in process I have ever experienced! Maddie Quiroga was the leasing agent I dealt with primarily, and she was so thorough, responsive, and helpful. Any time she was out of the office,...
Read MoreMichael McDowell
I gotta shoutout Maddie, from the moment I did my first tour she has been so helpful with every question I have, and I have a lot!
Read Moreemily neikam
I worked with Maddie to find the apartment that matched all of our criteria. She was quick to respond when we reached out & never made us feel like we were bothering her with our seemingly never ending questions. Knowing she is in building while I’...
Read Moreivan dejan
Maddie Quiroga made for the quickest and easiest move in I've ever experienced and gave great information in a very timely manner! Great service and experience!
Read MoreNicole Zelman
I’ve never had a better experience securing an apartment. Maddie made every step of the process absolutely seamless—she’s incredibly professional, responsive, and genuinely committed to helping you find the perfect home. She showed me 8 or 9 di...
Read MoreJorge Clements
One of the nicest apartments in Germantown/greater Nashville downtown area. The community is clean and very dog friendly. I had the pleasure of touring with Alyssa today and she made sure that all of my questions were answered and that I found a coup...
Read MoreMatthew Malcolm
I just leased an apartment at Neuhoff literally within the past 10 days. The property is absolutely exceptional, and the location is amazing. Shout out to Maddie, who not only showed me about 14 units on my site visit per my request, but also answere...
Read MoreCailee Betrus
Kelly is so helpful. The 24/7 concierge comes in handy. ❤️
Read MoreTrey Watson
Shoutout to Eugene! He took such great care of me and went above and beyond to make sure a few issues in my apartment were handled quickly and professionally. He was incredibly responsive, showed up right away, and made sure everything was fixed prop...
Read MoreCiara Lenehan
Eugene with the maintenance staff is amazing! He is always so genuinely kind and helpful to all the residents. Never fails to make us smile. Thank you, Eugene!!!
Read MoreDallas Dunn
Neuhoff Germantown is an outstanding complex. Alexis in the leasing office was so helpful during and after my move. The amenities and staff are all amazing. 10/10 recommend.
Read MoreJanet Torres
I absolutely love living at Neuhoff Residence! The decorations throughout the complex are thoughtfully designed and create such a warm, inviting atmosphere. The entire area is stunning-nestled right next to the river with beautiful views and surround...
Read MoreJacob Ashendorf
Beautiful building. Courteous staff. Fun area. But if you like to receive packages in the mail, save yourself the trouble and live somewhere else.
Read MoreEmma Silverman
I’m an apartment locator and bring clients to neuhoff all the time. We had such a great tour with Clay, he was so accommodating, friendly and showed us everything we wanted to see. My client was so impressed and happy when we left the apartment!
Read MoreJ M
Love this place so much! The team here is amazing, but I definitely need to recognize Nelson as he’s made the experience so worth it! Great maintenance guy!
Read MoreBriana Perez
I can’t say enough great things about the service I received from Nelson! From start to finish, he was professional, knowledgeable, and incredibly courteous. He went above and beyond to ensure everything was done perfectly in my home, paying close ...
Read MoreBrittany Young
LOVE living here - Maddie was the best getting me set up and moved in. Location, Amenities, Staff, etc. are all fantastic.
Read MoreTroy Oliver
We enjoyed our tour with Alexis Gonzales who was pleasant, professional and very knowledgeable with the property and the surrounding area. This community is well kept, peaceful, and to our surprise was more than what we expected (evaluating it from t...
Read MoreHaley Barba
Thrilled to have moved into Nuehoff in Germantown. The neighborhood is so perfect for retail and dining. Maddie gave an excellent tour. She’s so kind and thoughtful and answered any questions I had and was able to show me the entire building!
Read MoreCallie Sheffield
I moved into Neuhoff Residences last week and my experience so far has been 11/10. I moved from out of state for work and had an urgent timeline that the leasing office accommodated seamlessly. Maddie Q gave me my initial tour and has been an incredi...
Read MoreZachary Tutwiler
Alexis was super communicative during the application process, and they were very accommodating during my move in!
Read MoreKatie Howarth
I have been interested in Neuhoff and just signed my lease, I’m very excited to be joining the community! Maddie has been so helpful and thoughtful throughout the entire process, making sure to always keep me updated and paying close attention to d...
Read MoreDj Nelly
I'm thrilled to be moving to this new Germantown apartment at, Neuhoff. It doesn't feel like I'm in Nashville while you're strolling around this neighborhood. The entire space is a work of art. My plants adore the abu...
Read MoreRawley Winstead
I’ve moved around a lot, and this is one of the nicer complexes I’ve seen in an urban setting. Especially one that’s not a high-rise. I wanna give a special shout out to Aimee at the concierge desk who was extremely kind, helped me view several...
Read MoreAndrew Glass
The tour was amazing, and Clay Shannon was a super great guide!
Read MoreFaith McEuen Schreiber
Eugene is the BEST!! He slayed fixing my toilet and also gave me a history lesson! Protect this man at all costs!!!! ❤️
Read MoreSophia Winter
We toured with Clay and had a wonderful time! He was very knowledgeable and we were so impressed by the Neuhoff Residences campus.
Read MoreElena Kotovsky
My mom and I had a wonderful experience touring the apartment complex with Maddie! She was incredibly friendly, knowledgeable, and patient, answering all our questions and making us feel welcome. She took the time to show us all the amenities and hel...
Read MoreSharon Hilton
The Neuhoff Residences is not only a wonderful place to call home but it’s also in the great area of Germantown with a fabulous staff! Including the Executive Concierge, Aimee Paschall. If you are looking for your new home, call or visit Neuhoff Re...
Read MoreShekinah Bryant
Maddie showed us around the community and we were so impressed by the amenities and location!
Read MoreTracy Ramirez
Absolutely love the team here! They are truly fantastic and always go above and beyond! Special shout out to Whitney and Alyssa, just awesome! 😊
Read MoreOwen Mendro
I recently toured Neuhoff with Maddie. She was very accommodating and patient in showing me different floor plans that would work best for me
Read MoreElizabeth Parra
Maddie gave such a fantastic tour - she listened to my priorities and budget and shared information efficiently!
Read MoreFabian Tellez
Neuhoff is in a great location and has nice amenities. The gym is huge and pool has a city view. Maddie was great and very knowledgeable.
Read MoreHannah Ratliff
Had an issue with some of my kitchen drawers and Bobby came while I was away to fix it very quickly and left a cute note about my golden being an attentive helper. Loved the sentiment!
Read MoreMichael Cuva
Would highly recommend touring Neuhoff Residences. My tour was guided by Maddie Q who was incredibly patient with me and took her time to show me all the units based on my likings and despite the frigid weather, walked me through all the amenities. T...
Read MoreRoss Waycaster
We needed help finding an apartment and were unable to make a trip to Nashville before hand. Maddie Quiroga was so helpful by providing us all the information we needed; including pictures and videos of Neuhoff and the available residences. We can’...
Read MoreSamantha Jarman
Maddie has been amazing to work with, from my tour to the application process and now the move-in process. I am looking forward to moving in next month! Thank you to Maddie and Neuhoff Residences team!
Read MoreSarah Hart
Maddie went above and beyond to accommodate my client and I and it absolutely didn't go unnoticed. She was patient and took her time going through multiple different floor plans and color schemes to make sure we saw everything we needed! Thanks again...
Read MoreTaylor
I had a great tour with Maddie, absolutely loved the building and decided to move in!
Read MoreLogan Fletcher
Maddie did a great job showing me all my options! and i ended up choosing the best fit for my.
Read MoreSam Nock
Overall positive experience and Maddie was very helpful with the move-in!
Read MoreColton Reid
We are new to the community and Maddie Quiroga has been incredible! We signed sight unseen, but felt confident moving forward with how well Maddie sold the unit and the complex.
Read MoreUday M
My rating is for the apartment complex tour. I toured 1 bedroom apartment units. The staff guiding the tour was great. And great amenities. However, I am not impressed by the apartment layouts and build. It seems most of the units DO NOT have windows...
Read MoreJennifer Raskoshin
Thank you Bobby for a prompt and efficient response to fixing my sliding door!! This is my second time submitting a request through the app and everything has worked very smoothly.
Read MoreRussell Carter
I want to take a moment to recognize Alyssa Padilla for her incredible professionalism and exceptional customer service. From the moment she showed me around the complex, I knew I was in great hands. Alyssa was warm, knowledgeable, and truly went abo...
Read MoreJoe Waldrop
Neuhoff has been one of the best experiences with an apartment community I have had. The amenities here are great and the gym is huge. Additionally, our leasing agent Alyssa was so helpful and attentive. She went above and beyond to make sure our mov...
Read MoreCole
The most thoughtfully designed apartment complex in Nashville. Top tier amenities, community, and staff. Clay was extremely responsive and happy to help with questions / issues. You have truly made this a hassle free move, can’t thank you enough. B...
Read MoreMarissa Shapiro
Maddie is wonderful to work with; professional, friendly, responsive, and easy to work with! The buildings are beautiful!
Read MorePriscilla Diehl
My boyfriend and I have looked at a lot of apartments in Nashville and Neuhoff by far has some of the best finishes we’ve seen and is in a prime location. Maddie was very knowledgeable, patient, and truly cared about finding us the perfect apartmen...
Read Moreelliotis91
Highly recommend Neuhoff. I moved to Nashville from out of state and Maddie has made my apartment search stress-free. She has been very patient to send several videos of different layouts I would like and is quick to respond to my many questions.
Read Moreeva cruz
Neuoff has it all! It’s the perfect location and has all the amenities you need. Maddie helped me through the whole process. She was great. It was a seamless move in experience. 10/10
Read MoreKayla M Reed
This is one of the nicest apartments I’ve toured in Nashville! Maddie was amazing, responsive and answered all of my many questions!
Read MoreRaegan Norman
Maddie Quiroga was the best! She was very helpful and friendly.
Read MoreCass C
Maddie is great! Showed me all different unit options that fit exactly what I’m looking for. Very knowledgeable and kind :)
Read MoreAdam Schweickert
Maddie was incredibly helpful during our apartment search! She was responsive, knowledgeable, and made the entire process so much easier. We’d highly recommend reaching out to her if you’re looking for a place, she’s fantastic!
Read MoreColin Kassis
I couldn’t recommend neuhoff apartments enough. Clean and updated appliances, amenities and floor plan. If you ever need a tour, please ask for Maddie. She was diligent, knowledgeable and made sure you got to see every style plan!
Read MoreLily Ludwig
I toured with Maddie & she was so awesome and helpful !! Definitely will be applying:)
Read MoreBrad Lindquist
Alexis did a great job showing myself the property. She was super friendly and answered all of my questions!
Read MoreNoelle Sacco
Such a gorgeous and unique New build! Alexis was wonderful and had all the answers to my Mary of questions!
Read MoreMike Dobek
My leasing agent Maddie was great. She is very knowledgeable, is quick to respond to any questions I have, and has made my move so easy. I'm excited to make the move to Neuhoff, the building looks incredible Updated: A few other people I wanted to gi...
Read MoreGrant Camara
I've toured a lot of apartments in Nashville over the last 3 years, and this one is personally one of my favorites. I like the layout, location, and design. The build of the cabinets in the kitchen has better quality than I usually see for example. T...
Read MoreJamie Isabel
Neuhoff is an absolute gem in Nashville! The prime location, state-of-the-art gym, and exceptional staff make it stand out from any place I've lived before. Special shoutout to Maddie, who went above and beyond to help me find my perfect unit and con...
Read MoreSage Pope
This review is for the Neuhoff maintenance provider. When I first moved in I put in a work order for 4 different items that needed fixed. Eugene, Bobby, 'Q', and their crew made it to my unit within 1 day and had everything on the list fixed in less ...
Read Moretommaso carlino
Maddie was incredible! Due to my tight deadline, I was unable to visit the apartments in person, but she went above and beyond by sending me numerous videos of the units and responding quickly to my questions. Her efficiency and helpfulness made the ...
Read MoreMark Teather
Alexis was so friendly and knowledgeable when I dropped by to tour the community. She made me feel very welcomed, provided a wonderful tour, and her genuine excitement was contagious. The community is like no other, highly recommend taking the time t...
Read MoreEthan Mitchell
Neuhoff is a stunning apartment complex with beautiful units and incredible amenities. Top tier for sure. However, my experience with the leasing team has not met the high standard set by the apartments themselves. Unfortunately, it seems they may be...
Read MoreMichael Zerah
I have toured A LOT of places in Nashville and Neuhoff/this staff is by far the best!!! I felt welcome, seen, and heard. I met with Maddie and she was beyond professional, gave the best tour AND answered all my questions with detail. Maddie was incre...
Read MoreGavin Mann
Alyssa and Maddie were the best helping be move in! I moved from across the country and couldn’t have imagined a better moving process!
Read MoreScott Lucci
I haven't leased an apartment in three decades and I wanted to take a moment to thank Maddie Q at Neuhoff Residences for all of her help in finding me an apartment that I want to live in. She has been professional, friendly, and very patient with som...
Read MoreJoe Poz
Went on a tour this past weekend with Maddie who was incredibly patient and helpful! There was quite a few floor plans that I had wanted to see and she was very happy to show me an example of each one and even had found another example or two that I ...
Read MoreDianna Foran
Aimee is always super helpful whenever I come here! She is attentive and friendly always!
Read MoreJessica Koetsier
Absolutely gorgeous apartment building - photos can't even do it justice! Amenities & landscaping are awesome and the finishes across the board are so luxe. Maddie was so wonderful to deal with as well - she truly took her time showing me all the flo...
Read MoreTroy Tucker
Very pleasant interaction with Alexis during entire leasing process. Building has large gym with all the equipment I need, great restaurants/bars within walking distance. Perfect location.
Read MoreKatie Zaccardi
Alexis was so helpful when looking for a new apartment! She went above and beyond to answer questions, and even let me come back multiple times to narrow down my choices and measure. Highly recommend working with her if you're considering Neuhoff.
Read MoreMichele Mundy
Our leasing agent Alexis was incredible!! Very knowledgeable and gave us such a good experience!
Read MoreVini Haro
I met clay at Monday night brewing and he hyped up neuhoff so much I am scheduling a tour asap
Read MorePaula Alvarez
Overall great experience. Maddie is the best! Really modern apartments with character.
Read MoreCalvin Frey
This apartment complex is a hidden gem. I highly recommend you come check out the new Neuhoff district in Germantown.
Read MoreAllie F.
Our experience with Neuhoff Residences has been amazing! The Taylor House is modern, spacious, and full of great amenities! Alyssa has been top notch walking us through the entire process from showings, leasing, move-in and maintenance. She’s gone ...
Read MoreReagan Renfrow
Toured these residences (Monroe & Taylor Buildings) and was blown away by the design, quality, and views. Clay was our tour guide, and you can tell he really cares about providing an informational and intentional experience on your apartment hunt jou...
Read MoreLexi Aviles
Just took a tour with Clay and he was amazing. So helpful and we’re super interested in living here!
Read MoreWilliam Pepping
Amazing property with insane gym!! Clay the leasing agent was incredible to work with. Finally some modern finishes inside of germantown.
Read MoreVictoria Grace
I was really excited to move into this community, but it’s been a pretty disappointing experience so far. Maintenance issues have been a problem—requests take forever to be addressed, and when they finally are, the fixes are often temporary. The ...
Read MoreRoss Smith
The best new development in Nashville hands down. If you haven't seen it, schedule a tour because photos do not do it justice. Highly recommend asking for Alyssa if you're interested in leasing. She was incredibly helpful throughout the leasing and m...
Read MoreAnna Schoeneman
I moved into this community a few weeks ago and am loving my apartment, the atmosphere, and all of the amazing things to come to the Neuhoff district. LOVE IT!
Read MoreI am one of the first residents and was really excited to move in and be part of the community. There are pros and cons so far for sure, but overall for the price and the hype I am surprised by the issues I have experienced. Pros: - Amazing staff who...
Read MoreBrent
Great experience living here so far! Friendly staff and nice pool area.
Read MoreMontana Williams
Great location, great facility. However... please be very weary when dealing with the leasing office. We were offered a waived $350 holding fee if we applied within 48 hours of our tour. There was a $50/person application fee that was nonrefundable, ...
Read MoreShowing 140 reviews with content.
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