Ratings & Reviews

Pool is a bit chilly for winter, perfect temperature for summer. Common areas are exceptionally clean. Staff services are great.

Poor Elevator Operation So many mis Fire Alarm

It has been a real pleasure to live here - and I can commend the office staff - they really make sure things are taken care of. Even when there has been an issue, they really have delivered - and we are so grateful to them!

Best building in White Plains hands down. The leasing office is always there to deal with any issue or concern and their maintenance department is without compare. Starting the 6th year of my residence here on April 1st, 2023 and I couldn't be more p...

You are doing GREAT! Quick Responses to resident needs. Excellent Maintenance staff. Resident appreciation activities are creative and greatly appreciated.

I enjoy and appreciate the friendly and professional atmosphere of the management.

Nick is pleasant, helpful and incredible.

Bank Street is doing a great job of keeping the community happy and engaged through a multitude of social activities and events!

Excellent professional service..

We have loved living here but can’t afford the hundreds of dollars of rent increases each year. Bozzuto has provided the environment for a nice community to develop, but they miss the opportunity to have younger people stay for years. They could en...

Thanks so much to the wonderful concierge and great building management. A gentleman delivered a large package I received very quickly to my door while I was home and I am thankful for the assistance.

Always outstanding customer service I can highly recommend 15 bank to anyone who is looking to move to the downtown White Plains area

I just want to commend Karyn Jordan for really looking out for us residents in dealing with the most recent pot smoker. The situation was difficult in several ways, but she stuck to her guns and did what was best for all of us. I am very appreciative...

This is my second time to live here. Management people and other staffs are all friendly and I am satisfied with my life in the apartment.

Elevators were slow this week

Karyn Jordan takes care of business in a very professional manner! She strives to maintain a peaceful and enjoyable atmosphere for her tenants. Thank you Karyn!

Love that bozzuto management takes our feedback seriously and into consideration, love the community we have here!

We have lived here for 13 years and have nothing but great things to say about everything here at 15 Bank. From the concierge to the staff and maintenance crew as well they are all top-notch and very professional. I would recommend to everyone to con...

The management team at 15 Bank is the best!

Excellent staff all around maintenance is unbelievably quick!!

All apartment staffs of management, concierge, maintenance, and cleanup are professional and resident friendly!

Everyone I've met has been helpful, courteous and professional. I'm glad to be here.

I lived at 15 Bank for a bit over five years, from 2015 to 2020. It was the first place I called home in the US and I could not be more grateful than I am for the time I spent there. Great staff and location. A comfortable and quiet place to live and...

The staff is excellent, the location and amenities are great as well

The staff is excellent, the location and amenities are great as well

At 15 Bank you feel like you are part of the family. The staff is kind and they are always available to help.

The property is very nice, we love our apartment and how close it is to the train, plus nearby restaurants and shopping.

At 15 Bank you feel like you are part of the family. The staff is kind and they are always available to help.

The property is very nice, we love our apartment and how close it is to the train, plus nearby restaurants and shopping.

Good location with regards to road and rail links, easy of walking to the town center combined with good size and well laid out apartments, and competitive cost of living, makes this a very good choice and value for money.

Good location with regards to road and rail links, easy of walking to the town center combined with good size and well laid out apartments, and competitive cost of living, makes this a very good choice and value for money.

Great location, community feel , friendly to family and pets, great amenities, trivia nights are so much fun and a hop away from MTA. There is no better place to live in WP.

Great location, community feel , friendly to family and pets, great amenities, trivia nights are so much fun and a hop away from MTA. There is no better place to live in WP.

Friendly staff.... Extremely pet friendly.... Cleanliness....residents are friendly

Friendly staff.... Extremely pet friendly.... Cleanliness....residents are friendly

Staff and residents re friendly. Location is great and it is quiet.

Staff and residents re friendly. Location is great and it is quiet.

For us, convenience.

For us, convenience.

Very satisfied living there.

Very satisfied living there.

Extremely well managed complex with great amenities, knowledgable and helpful staff in a great location.

Great, high end living. Maintenance free, great staff and excellent location. No complaints

Extremely well managed complex with great amenities, knowledgable and helpful staff in a great location.

Great, high end living. Maintenance free, great staff and excellent location. No complaints

Very near to all the places. Good management and apartment

Very near to all the places. Good management and apartment

grear!!!!!

Having been a resident of the Property for the past 10 years - there is no place else I would want to live in White Plains. The Building is beautiful, the Staff is outstanding and the amenities are great!!! I am proud and appreciative to live at 15 B...

Life at Bank Street Apts is great!... it's easy to get to lots of places ... either by foot or car. The ease of commuting into the city can't be beat. The facility is modern and inviting. And, the staff goes out of their way to be helpful ... Love th...

Over all very good

Very good.

Excellent

so far so good

[Because Liz is disabled I'm not sure that we can give typical comments and stressing the disability friendliness may not be what you want in your testimonials.] A friendly, modern, well maintained property that is quite supportive of disabled tenant...

15 Bank Street has always been an outstanding Rental Community who's Staff is always there to help. The location is ideal and the amenities are more than you could ask for! As a resident for the past 11 years - I could not be more happy or proud to b...

so far we have lived here for 2 months; staff and maintenance are what makes this place worth it- all apt related issues are easy to communicate and get fixed/handled immediately or the next day no questions asked ( or at least no judgement). For exa...

Excellent

grear!!!!!

Having been a resident of the Property for the past 10 years - there is no place else I would want to live in White Plains. The Building is beautiful, the Staff is outstanding and the amenities are great!!! I am proud and appreciative to live at 15 B...

Life at Bank Street Apts is great!... it's easy to get to lots of places ... either by foot or car. The ease of commuting into the city can't be beat. The facility is modern and inviting. And, the staff goes out of their way to be helpful ... Love th...

Over all very good

Very good.

Excellent

so far so good

[Because Liz is disabled I'm not sure that we can give typical comments and stressing the disability friendliness may not be what you want in your testimonials.] A friendly, modern, well maintained property that is quite supportive of disabled tenant...

15 Bank Street has always been an outstanding Rental Community who's Staff is always there to help. The location is ideal and the amenities are more than you could ask for! As a resident for the past 11 years - I could not be more happy or proud to b...

so far we have lived here for 2 months; staff and maintenance are what makes this place worth it- all apt related issues are easy to communicate and get fixed/handled immediately or the next day no questions asked ( or at least no judgement). For exa...

Excellent

love bank street entire staff very friendly and attentive allways meeting my needs and concerns

We love the large, comfortable apartment. The common areas are great especially the grills and we appreciate the friendly staff. It's good to see how well maintained the complex is.

Very comfortable and an excellent place to come home too each night.

Friendly, clean, and helpful.

Excellent. I am very happy living here.

Very comfortable with amazing location. The staff is great and go out of their way to make it pleasant.

Bank St Apartments is a great community with ample amenities. Nearness to the metro station makes it a perfect place for professionals. The staff and concierge are great!

Living at 15 Bank Apartments is luxury living at its best. Everything is convenient, whether it's shopping, the Metro North, or dining out. The property itself is immaculate and the staff is very attentive, courteous, and professional. This is the pe...

love bank street entire staff very friendly and attentive allways meeting my needs and concerns

We love the large, comfortable apartment. The common areas are great especially the grills and we appreciate the friendly staff. It's good to see how well maintained the complex is.

Very comfortable and an excellent place to come home too each night.

Friendly, clean, and helpful.

Excellent. I am very happy living here.

Very comfortable with amazing location. The staff is great and go out of their way to make it pleasant.

Bank St Apartments is a great community with ample amenities. Nearness to the metro station makes it a perfect place for professionals. The staff and concierge are great!

Living at 15 Bank Apartments is luxury living at its best. Everything is convenient, whether it's shopping, the Metro North, or dining out. The property itself is immaculate and the staff is very attentive, courteous, and professional. This is the pe...

Amenities too small to accommodate the size of the complex. Parking Is TROUVLWSOME AS IT IA NOT ASSIGNED AND insufficient

Amenities too small to accommodate the size of the complex. Parking Is TROUVLWSOME AS IT IA NOT ASSIGNED AND insufficient

15 Bank was our first apartment after having moved to the east coast from California. We set everything up from California and were able to coordinate with the leasing staff from there. They were very accommodating and took several photos of the unit...

15 Bank was our first apartment after having moved to the east coast from California. We set everything up from California and were able to coordinate with the leasing staff from there. They were very accommodating and took several photos of the unit...

Building and amenities are clean and nice quality, but neighborhood and noise (train horn, traffic) are not ideal.

The staff is extremely friendly, there are always events in the building to give a sense of community and it's very clean, well maintained and updated. The outdoor spaces are fantastic! It's pricy, but you're also 2 feet from the train station, makin...

Building and amenities are clean and nice quality, but neighborhood and noise (train horn, traffic) are not ideal.

The staff is extremely friendly, there are always events in the building to give a sense of community and it's very clean, well maintained and updated. The outdoor spaces are fantastic! It's pricy, but you're also 2 feet from the train station, makin...

The niceness and receptiveness of the staff to questions or requests.

If you look at things from a value and quality of life and community perspective, I think there is no where else in White Plains that compares!

The niceness and receptiveness of the staff to questions or requests.

If you look at things from a value and quality of life and community perspective, I think there is no where else in White Plains that compares!

We enjoy having a well-designed and maintained home at 15 Bank. The staff has been outstanding in their helpfulness and friendly attitude. We feel like part of a community, not tenants.

Well maintained, clean and centrally located.

We enjoy having a well-designed and maintained home at 15 Bank. The staff has been outstanding in their helpfulness and friendly attitude. We feel like part of a community, not tenants.

Well maintained, clean and centrally located.

We moved to 15 Bank after living in Manhattan for over 8 years and we couldn't be happier! The building is incredibly well maintained and the amenities are beautiful!

We moved to 15 Bank after living in Manhattan for over 8 years and we couldn't be happier! The building is incredibly well maintained and the amenities are beautiful!

Secure entry, good amenities, clean, close to downtown and train station. Management and maintenance crew are professional.

Secure entry, good amenities, clean, close to downtown and train station. Management and maintenance crew are professional.

The property is well maintained the permanent concierge staff is wonderful and maintaince is extremely responsive. However gym too small and parking is painful.

The property is well maintained the permanent concierge staff is wonderful and maintaince is extremely responsive. However gym too small and parking is painful.