Riverside

Reviews

Anonymous

I've had nothing but a poor experience here. We no longer get our packages delivered here because the mailroom staff could never find them. Getting maintain everything requests resolved takes many attempts. And need I mention the construction that wi...

Anonymous

Before Crystal became our permanent package room manager our package situation was very inconsistent and FUBAR at times. I've been here 7 1/2 years and Crystal is the best consistent full-time management we have had for our packages. This is importan...

Jo-Ann_G

I really enjoyed living here. Maintenance of property inside and out was wonderful. My apartment was spacious with plenty of closet space. Any issues (minimal) I had were addressed immediately (within 24 hours). It is amazing the amount of activities...

Asjwain

Do not choose to live here. The apartments are poorly made, the paint is peeling on everything, you can't even clean the showers without them falling apart. If you love animals, don't live here. They will demand that you declaw your cat, which is hor...

I would like to thank Damaris, because she helped me tour around the property and was so kind, and helpful, and very respectful, and funny. She helped me get an apartment which I'm thankful for. she always had a smile on her face, she was so professi...

Anonymous

Riverside Apartments far exceeding all of our expectations! We are so happy to be living here. Not only is the apartment well priced, EXTREMELY spacious, AND located in a great place - but there are 2 gyms, multiple pools, volleyball and tennis areas...

Verified Resident 621190

The size, quality, and location of the apartment complex can't be beat for the price in this area. I really enjoy how pet friendly and quiet the community is (for the most part). The amenities like the gym are also great.

Amarie J

I went to visit the community with my daughter and was greeted by Hawa, she was great and very polite. She answered all of my questions and gave me a tour around the property. She was professional and assisted me in all my needs. I love the community...

Anonymous

My husband and I first visited Riverside about one or two years ago. My experience with the leasing agent then wasn't the best and my expectations were not met. I decided to give Riverside another try (we are trying to get out of our current lease at...

Anonymous

Ive lived at Riverside for 3 weeks now and im very happy here. Demaris was my leasing agent and she was sweet as can be. I leased because of her. I recently had a problem in my apartment over the weekened and Ester helped me resolve it immediately. S...

I really loved touring this property. The grounds look well kept. The layouts of the apartments are modern and spacious. It is close to everything I need and commuter routes. My guide on the day I toured there, Hawa, was very knowledgeable and answer...

if you are wanting to rent here make sure you ask for Beza! she is a true delight and truly a joy to work with! She is very friendly and knowledgable! Maint is very friendly, tower1 is quiet, neighbors are respectful. They offer great programs for re...

When I walked into the leasing office, I was immediately greeted by almost everyone. One of the ladies introduced herself (Demeris) and asked me if I wanted anything to drink. I told her I was interested in a 2 bedroom with a den, or a 3 bedroom. Dem...

Stephen_B827

This is a great place to live, the staff take an active roll in making it fun with a bunch of monthly activities. Beza Shibeshi is an absolute sweetheart she will help you with anything. The staff overall are knowledgeable and friendly and will work ...

Anonymous

If you are wanting to rent here make sure you ask for Beza! she is a true delight and truly a joy to work with! She is very friendly and knowledgable! Maint is very friendly, tower1 is quiet, neighbors are respectful. They offer great programs for re...

Verified Resident 608195

It has been all around great, great staff, well kept up with cleaning, I am always treated kindly here and things are taken care of quickly. They provide many services that come in handy for the ???extra??? things people need in their life. The worko...

Anonymous

I recently moved in at Riverside - my initial experience wasn't that great because of issues I had with my key faub not working. However, it has gotten much better! The staff in the leasing office has been really nice and accommodating. The other day...

Samanthadoll

I have been a resident since 2017 and the community has greatly improved since I have been here. When I first moved in, I was uncertain if this would remain my home because of management issues like communication but I have done a complete 180 turn a...

Anonymous

I am very happy with this complex, the staff bends over backwards to be helpful. I am especially happy with Beeza in the rental office, she is always pleasant and happy to talk to me and pet my dog. When I came to look, she was knowledgeable about th...

Verified Resident 606853

THis community has been a home to me. The staff, maintenance and cleaners do a great job of maintaining the property. The common rooms with the fireplace and spacious work areas are a strong alternative when working from home. The gym and three pools...

Verified Resident 606858

From the moment you walk into the leasing office at Riverside, you are welcomed with warmth, smiles, and professionalism, and you know immediately that Riverside is more than just an apartment complex - it's a community! More than just the many great...

I am loving this community! Every from the staff to all our neighbors have been super friendly and helpful since the day we moved in. The community is very doggie friendly and the new renovations look spectacular!

From the moment you walk into the leasing office at Riverside, you are welcomed with warmth, smiles, and professionalism, and you know immediately that Riverside is more than just an apartment complex - it's a community! More than just the many great...

Anonymous

From the moment you walk into the leasing office at Riverside, you are welcomed with warmth, smiles, and professionalism, and you know immediately that Riverside is more than just an apartment complex - it's a community! More than just the many great...

People in the leasing office where very nice and helpful.

Relocating and moving in to an apartment complex without actually physically stepping foot in it beforehand could be a gamble. Beza was nothing short of amazing throughout the apartment search process as she answered all our questions and smoothed ov...

Anonymous

Relocating and moving in to an apartment complex without actually physically stepping foot in it beforehand could be a gamble. Beza was nothing short of amazing throughout the apartment search process as she answered all our questions and smoothed ov...

Anonymous

Recently moved in and have had some slight issues but maintenance, the staff here and Bozzuto as a whole are taking the initiative to fix the problem areas so I am very pleased at the effort and commitment to their residents. Both Damaris and Beza in...

Anonymous

For a professional this place has it all. The people here are nice and the staff are very fun. They are always smiling and happy to help. Ester recently helped me transfer to my new apartment which is renovated and perfect. She was very helpful and k...

Anonymous

This community is great! The staff here does a great job of keeping you informed and satisfied. The first person who greets me every time I walk into the resident building is William. He will welcome you with a smile and help you with any situation. ...

I went in the other day to visit the apartment complex and I was highly impressed. The building had a nice look and the apartment itself was good size (1bed 1 bath). Overall my experience was good and plan to move in by August. Also to note my leasin...

Verified Resident 596628

The staff was excellent! They took the time to listen and meet my needs right away. They made me feel like I was a part of the Riverside family from the moment I moved in. I love the multi- level gym and the free fitness classes offered to residents....

Verified Resident 594900

Clean and comfortable with convenient amenities like the onsite gym and convenience store. Maintenance was prompt in fixing issues with shower and air conditioning unit. The staff in the leasing office is friendly and quick to fix issues that I have.

Verified Resident 594925

It's been great and enjoyable experience. Everyone here has been very friendly, warm and personal. It's like when you leave home and you come back to visit, that feeling of welcoming arms, happy to see you again, and looking forward to seeing you aga...

Bad maintenance Poor customer service and bad quality of apartment appliances. Would not recommend unless they upgrade their older apartments too.

The management has been wonderful.

Riverside is an excellent community with great amenities. I love the the pool and the gym! The classes are fun and you really show appreciation for the residents with events.

I've been here for two week and myself n daughters are happy with our choice to move here

Riverside is great. They made everything really easy from the start. Everyone in the leasing office is professional and down-to-earth. The security and maintenance staff are personable and helpful. It's safe, it's clean. Anything I need is always han...

My apartment was just renovated when I moved in so it was clean and bright with new appliances. None of the horror stories I read online have materialized. Utilities work great. Noise level is low. Amenities are well kept. Location is great. Biggest ...

Home by the river. A great community with the perfect price and location.

I have enjoyed living at Riverside.

Positive experience so far.

Riverside is decent and very nice. My neighbors are great and my husband and I enjoy the location of the complex. Of course, you can't control how others keep their apartments, as it relates to cleanliness, but doing everything possible to exterminat...

Great place to come and relax after a long day of work.

Great place to live. Good location with nice views and very close to the metro service and bus stops. I love the closeness to Old Alexandria, airport, restaurants,and shopping facilities. Management personnel are very friendly and have great customer...

It's home -- it's the same feeling you had when you lived at home with your parents, except now it's your own place. That's really the best description for it. You can tailor it to your needs and it all flows very well. The kitchen is at the heart of...

I live in a pleasant high rise, conveniently located, well maintained, and with a sense of security.

Riverside has the most reasonably priced apartments we could find near D.C. It is a great place to live if you're looking to save a little money and be close to everything. Also a $5 uber away from downtown Alexandria which is really fun and lots of ...

Buzzuto has done a fabulous job of managing this property, and it has been a real pleasure living here.

The Apartment is nice but it was too expensive

So far living at Riverside has been pretty amazing, I feel safe and secure in my apartment and the best thing is the friendly staff that are always around to help.

2 words: Above expectations

Riverside was a great balance of community and privacy. I always felt supported by the maintenance crew and for the most part the administrative staff. The space and amenities as well as proximity to Old Town and the metro station for the price of re...

Perfect for military members who are stationed at Andrews/Bolling. Commute is super easy and near a lot of places.

So far my experience has been wonderful. The staff interactions are always pleasant.

City living without the city. I really love the location and size of apartments. It's a nice place.

I'm new to Riverside and so far quite pleased by the experience. My apartment is large and has a great view. When I submitted a maintenance request, it was fulfilled rapidly. The amenities are pretty great. I love looking out at the sparkling pool. I...

My experience so far has been goog

I love it so much and it is the place I want to stay for a long long time. It is close to my work, to shopping and I love everything it has to offer.

Very affordable place to live. Lots of amenities and convenient to the metro, 495, and Old Town.

I enjoy living here. I feel at ease with security and love the cleanliness of the surroundings. Management and staff are professional and very nice! The location is a definite plus including shuttle bus to metro. All in all, its a decent place to res...

I've been here for a short time but the environment is clean and friendly neighbors all around perfect

I found one of the best values for the cost of living in this area with Riverside. The square footage is generous, and the availability of a washer/dryer in-unit is excellent. For me, the convenience of the location is unbeatable. Being half a mile a...

It has been great. The staff has been very professional and friendly and even helpful!! They make you feel welcome.

it's unreal everything i ask for is here. it's the place i want to be at for awhile. I see no wrong and if there is they will take care of it lol. but its a great place and enviroment plus very friendly.

It has been very comfortable. Access to everything from this location. Serene scenic view from balcony. Quiet.

I have been a resident for two years with a great experience. I built a rapport with Beza when I toured the property and she has been supportive and attentive since I became a resident. She is not only pleasant to me but my family when they visit. I ...

It has been overall pleasant living here.

Nice and safe place with really great location

It's a wonderful place in a perfect location at a great price.

I'm just getting settled and unpacked. But i like the space I have at a reasonable rate.

For the last two year of my living within Riverside I have been extremely pleased. I have no complaints about my experiences here

This is my first apartment living on my own, and I couldn't have asked for a better experience so far! The renovated apartments are beautiful and spacious - much better than my co-workers' apartments in DC. While my commute may be longer than my co-w...

I'm happy and my residential needs have been met here.

Great amenities, very friendly staff, Nice apartments for an affordable apartments

Pleasant, convenient, kind staff who get to know the people in the community. Value, with nice amenities!

Very happy with the upgrades this new owner and management team are putting in place. New windows, shuttle service, new package room computer system, pest remediation, etc... I've lived at Riverside for 4 years and am happy to be here, and have no pl...

Living at riverside has been nothing short of a pleasure. From day one leasing personnel (Beza) was and is extremely warm, welcoming, accommodating and informative. From the apartment visit through the lease signing was stress free. Also having a dig...

It's been great. The location and things around me are terrific! I have had very few needs for maintenence requests, but they've resolved my issues in a fairly timely manner. It's a pet friendly community and still very well maintained.

I love the Riverside Community - it is affordable, convenient and I love calling this place home!

I enjoy living here very much, the community makes you feel right at home with a lots amenities.

Gret staff, excellent location, great service, great amenities, quality apartments for the price

Superb. It has been a wonderful living experience ever since Bozzuto took over.

Awesome transition for me. Everyone is very friendly both resident and office management.

Beza and the entire leasing staff is so very welcoming and happy. It really makes a difference.

Really wonderful! I am very happy with my choice to have leased with Riverside. I like the fact that I have everything I need right at my apartment complex (gym, yoga room, Laundromat, dry cleaner, mail room and a convenience store). My service reque...

My experience with Riverside has been great. The staff is very friendly and the majntence requests are always completed within reasonable time.

The community is very friendly and safe thanks to a security officer 7 days and 24 hours

Can't wait to move. All of the negative online reviews on the complex as a whole are accurate. Fortunately, the staff is kind and respectful, but I've never been so uncomfortable in a lease. The neighbor's are awful.

Well the leasing staff did a outstanding orientation and the leasing process was great as well. I haven't been in the building but a few weeks and I'm out of the building working 6 days a week so I can't comment on the building ect ... yet But far as...

Good community. Give it a shot! :-)

The leasing staff were extremely helpful. Keep up the good work.

Riverside Apartments is a good place. Friendly people and a good leasing staff. Really appreciate all their help with this move in process.

Riverside Apartments is a wonderful blessing! It's my new home! I love it here and appreciate the leasing and maintenance staff so much! It's clean, smoke-free, and has the amenities of a truly luxury apartment community. The management, leasing, and...

Great staff.

I have been more than satisfied with my living situation of 2 years at Riverside. Customer satisfaction appears to be of great concern and I have not had a bad experience since I moved in. Maintenance issues are always addressed ahead of time in orde...

Impeccable staff very professional and attentive, smooth move in experience & great neighborhood, very well maintained, I plan on staying for years to come.

Pleasant, secure, superbly maintained, extremely responsive staff.

Seems like a very nice place thus far, the staff and residents there are all very friendly.

Great apartment complex located next to the highways for easy access. 15 minutes from downtown DC. Less than 5 minutes from the metro.

Awsome place if you want to live near old town Alexandria, near to metro yellow line, very nice staff in community, leasing office and shuttle bus drivers especially on Saturdays morning to Walmart.

The staff made it really easy for me to move in all the way from New Jersey. I was switching jobs and locations at the time and they made that difficult time less stressful with their patience and care. Thank you !

Great moving experience.

This community is wonderful and has a smoke free area. --LeTravis

The move-in was stress free thanks to an outstanding leasing agent Beza. I was to the apartment from 300 miles away and she was accommodating and professional. She made me feel at ease, answer my many questions. She was pleasant to work with, a true ...

From day 1 of our lease throughout its duration at Riverside, I have been generally dissatisfied with the cleanliness and functionality of our apartment and the responsiveness and timeliness of the Riverside staff. If you look through the history of ...

very nice and clean

In the kitchen there are cockroaches. The refrigerator does not work. Did the manager report. The fourth day, neither of which has been done. We received the email, that everything is OK.

Great for animals

I really like the complex and my apartment...it's everything I was looking for in apartment living.

Riverside has been terrific! From the staff, to the units, to the other community members. Caitia and Stewart in the leasing office were very accommodating and addressed all of my concerns in a matter of minutes. The apartments are older but very wel...

Riverside Apartments is a great place to call home.

It is convenient to Metro, National Harbor, Old Town Alexandria and neighborhood amenities. The grounds are very much enjoyed by me and my neighbors year round.Riverside is a comfortable welcoming environment.

Great renovated apartments on tower 1...additionally, many amenities provided to the point that you can become a homebody (in a good way).

The elevator renovation in Tower 2 was well worth the 4-6 month wait. Those things fly now! No other problems, though My roommate and I plan to move into Tower 1 shortly.

This is a great place to live. I am very happy to be here and I look forward to the future days in this wonderful environment.

Beza was wonderful!!! She was so helpful and kind. I chose Riverside because of her! Everyone else is great too! I'll stay as long as they are here.

Riverside is indeed a nice place. It may need a little elbow grease, but its's rather nice.

It's getting better.

Very friendly staff, but they should be more informed about marketing, it could have saved me hundreds of dollars

We have been here just over a week and our experience so far has been great. We moved in late at night and there was an issue with the lock on the door of our apartment. I was super frustrated, but when we called for assistance, someone came right ov...

Really nice people and very helpful.

Riverside staff have been incredibly helpful and inviting. Amenities are abundant and the location is excellent.

This is a great place to live the staff is friendly and helps out alot it's quiet and a clean safe environment one of the best apartment complexes

I love my new home!

I am loving the community,but do not like the leasing office staff so far except for one man who has been exceptional

Riverside Apartments is a great community to move-into. The residents are friendly, the staff is always super helpful and the place has a perfect location!

Great staff and very helpful to someone moving to the area for the first time. Took the time to individualize the leasing process and make you feel like one of the community. Great location.

Nice apartment in a great location.

The complex is a lot better than I had expected. Online it looked like a typical apartment complex, however as you enter the gated complex it is anything but normal. The complex has so many things to do it is difficult to stay bored. The apartments a...

Riverside is a great place to be! Right next to the city, but it feels so homey!

Awesome place to live! Everything you need is on site!

I just moved here and I love everything about Riverside.

I moved from New York to Virginia and choosing to live at Riverside was one of the best decisions. The apartment building is beautiful and everything I wanted. The leasing office really made the transition so smooth. I already recommend Riverside to ...

Moved in a couple of weeks ago, and I am loving my apartment! The premises and surrounding community gives me this sense of comfortable ambiance as well, which is something the other apartments I checked out were missing. The location is very close t...

Riverside Apartments provide great service for the price point. The units are spacious and have great views of the city, the complex is about a 15 minute walk to the metro and the community has a friendly, diverse vibe. The biggest downside is its pr...

Convenient,clean,overall good place to live for the price. I would def recommend the newly renovated units.

Riverside Apartments is a nice apartment complex in the Huntington area in Alexandria. The apartments is very close to old town (where I work) and downtown, such as Target, Walmart, and the such. Staff are very helpful and kind. Giant parking area. S...

Riverside apartment is certainly not a luxury apartment and should not be described as such. There are much upgrades needed for the units, even the contemporary units, to qualify as such. The comments above has been shared with staff at the rental of...

Affordable and classy

Riverside Park Apartments is one of my favorite communities in the DC Metro area. The location right on I-495 at the Woodrow Wilson Bridge and being adjacent to US Route 1 are ideal. If you throw in the Huntington Metro Station (and free shuttle) jus...

The staff at Riverside has been extremely polite and helpful. I looked at several apartments before selecting Riverside. I felt at home once I entered the Leasing Office, and now that this is my home, it is a wonderful place to live.

I just moved here very recently. So far, so good. Everything is really convenient, like the store and laundry facilities and the community is very close to Old Town, so there's a lot to do within walking distance or a short metro ride. I chose to not...

This is the best place to live in the National Capitol Region

Love my apartment, neighbors are friendly, and parking is a sinch.

My husband and I are glad to find a place to live in Riverside. It has become a symbolic apartment for us because our baby was born the next day we moved in. We have been living here for 2 weeks and completely satisfied with everything.

Apartments themselves are a nice size for the price but the reoccurring plumbing and power issues do not make them worth the price being paid. There has been no air conditioning to the common areas making it miserable to laundry or enjoy sitting in t...

Riverside is an overall friendly community. I've lived here for more than a decade and I like the amenities here and the location

Wonderful team and excellent service

The complex is great. The people are pretty much friendly. The amenities good. I had issues though. However, my issues were partially my fault. All I can say is to really inspect the apartment before moving in. For this complex, I will not recommend ...

Nothing positive to say at this time.

Been a resident for a year and I love it here. There have been a few issues here and there but the timely and efficient email notifications ease the pain. My absolute #1 need is to feel secure as a single female and I do feel secure. Noise is minimal...

My experience working with Beza in leasing has been phenomenal. She is super attentive and very enthusiastic about her job! The apartment is beautiful, quiet, and everyone here is so friendly.

It may be a left handed compliment, but the only good thing here is the location. I also do not like hearing all these dogs barking in the halls. That decision was a failure in judgement. I have nothing nice to say.

Best place to live !!!

I Love living here !!!

This whole experience has been smooth and hassle-free. I don't think the reviewers on some sites are telling the entire story.

The neighbors are friendly, staff is friendly and great amenities. Apartments are very spacious as well.

Cheap and convenient - that doesn't mean it's good.

We love it so much we moved back to the area after a four-year absence!

There are frequent plumbing issues in Tower 3, however, the bldg is old, and it is regular wear/tear such as owning a home. Residents with pets need to be more respectful and mindful when it comes to pet urination on the elevators.

I have comment, just I want to say that my experience with Riverside Apartments is excellent and I am happy with it.

The move-in experience could not have been simpler or more painless and my new apartment is gorgeous - all my friends are jealous. So appreciated that the apartment was spit-shine clean when I moved in - with thoughtful details like a Glade plug-in a...

This is a great place to live. Great location, friendly management and spacious units for a great price.

My stay here was good , management try to do the best for me to make my stay comfortable,, it's a nice place to live if I move it's Because the location is not the best for me. The utility bill is a little high for one person not being home all day. ...

Potential quality lifestyle for professionals and families, but management needs to increase efforts in significantly improving in several areas to justify the high rent, and to compete with the many other apartments in the area.

thank you

I have not seen anything bad here. I like this apartment a lot. It's exactly what you pay for.

Person in front office was helpful and kind. Enjoy the assistance from workers.

Our move in process was smooth and the leasing agents have all been very nice and helpful.

I truly enjoy the Office Mgt at Riverside. They are supportive and professional at all times. I have no problems with any maintenance and that has been a 1st for me since living in VA the last 5(+) years. The apartment is huge and the residents are f...

Very informative people working in the leasing office they always had a big smile and very pleasant

It's neat and clean and spacious rooms. It's cool!

The Riverside complex is a well maintained and convenient location. Located near two freeway entrances and with shuttle service to a nearby metro stop. If you are looking for comfort, convenience and a place to call home, I would highly recommend the...

I like this community. It is close to metro, highways and Old Town Alexandria.

Perfect Location with perfect amenities.

Tower 1 is recommended because of the new renovations. After reading other reviews, I was not swayed away. This is not my first tower but I must say, my favorite. I told the leasing agent what was important to me and she put me in the perfect apartme...

I moved to Riverside last February and I enjoy living here very much. You can't beat the shuttle bus service. I am also on the tennis team, I workout and an avid swimmer. I don't have to leave the grounds to do any of these activities. They also host...

Don't rent here.

Great place to move into if your new to the area.

Nice apartments, good renovation especially in kitchen and wood floor. Nice, helpful, hospitable and friendly leasing staff. This complex is located in fantastic part of Alexandria.

You MUST update appliances. Even tho they are functioning they are too small and are not adequate for 2014. My burners barely work and don't even boil water but management says since they do turn on the stove will not be replaced. And it's unacceptab...

It's a great place to live, I just move last month and I'm so happy with everything!

Easy application, great prices, easy access to both the highway and metro, and tons of in-community amenities may this a great place to live. So glad we chose to make our new home at Riverside Apartments

I am delighted to be a resident at the Riverside community, the whole experience has been everything I hoped for and more; and I would definitely recommend to everyone! I was also so grateful for the wonderfully helpful, welcoming, accommodating and ...

I am very pleased with the proffectionalism of management, the promptness and efficiency of services and the overall attention for this community. I am a happy resident.

Riverside is a passable apartment complex with an excellent community and a location near to Metro. It is not a perfect place (plenty of water and elevator issues in my time here), but it does seem that everyone is trying at least.

Changing out a small toilet for a more handicap friendly one (free of charge) means alot..

excellent place to live in, would definitely recommend to everyone, already recommended to my friends, and they are moving soon to this community :)

Riverside Apartments offers a great location with the local conveniences of Alexandria and the Old Town night life.

I am a new resident at Riverside Apts. I am very pleased with my unit and the surroundings. Management is prompt and courteous. No complaints at all.

I love to live here because it is safe and smoke free place also a very clean.

Apartments are decent for the price. Management can be difficult at times.

Before we moved in, there were a handful of things I had to constantly call and email the leasing office about to get fixed. On top of that, no one even mentioned that we had to reserve the freight elevator so that it would be possible to move in. We...

I have recently moved into Riverside apartments and I have to say that I have been extremely pleased with the service and the staff. Please continue to do a great job

Nice place to live, good location, good bus transportation to Metro Station and good security.

Everything is fine. I am located close to work which is very convenient.

Animal friendly

Riverside is a great location and sans the elevator troubles a place that i have no complaint about living in.

Great place to live quiet easy to find parking. Very close to all the major area by train or driving! I like living here. No complains at all I love it every single day. I don't take it for granted. Thx!

I enjoy living here. I love the exercise room, laundry, and the fast elevators.

The service technician was friendly, showed up on time, and did a great job.

Nice complex

I feel very comfortable living at Riverside Apartments! The staff is friendly and courteous! I love the pool choices and exercise facility!

I have been leaving here two years. I really like it.

The service technician responded right away and my problem was fixed within a hour! Great service!

Enjoy living here.

I am honestly surprised at the quality and value of my apartment here at Riverside. I have a roomy one bedroom apartment with hardwood throughout, full kitchen with good appliances, simple and effective A/C units, and more amenities than I know what ...

Great place. Love Riverside apartments, the staff and the rest of the community. This is my second lease here and I will say I love being a Riversi-dee!

As a single female, I feel safe walking in the community- down the hallways, trash and to and from the car. I made some great business contacts and personal friends here too. Unfortunately, the community management service staff are not responsive. I...

Riverside has a great location, just outside the beltway and close to Huntington Metro. The front office staff are friendly and attentive. Common areas are well kept and there are many amenities inside the complex such as a dry cleaner, convenience s...

Best service ever.

Overall, no major issues. This is the first apt. I've had in the DC area where I haven't experienced cockroaches, mice, or bed bugs. Service requests could be completed faster, but when they are completed, they're done efficiently and well. Heating b...

Our apartment is the classic style and we are really satisfied with it. The only thing I would like for it to have is washer and dryer, but otherwise it's not a bad setting. The neighborhood is really nice, close to metro, bus services.

Riverside Apartments is conveniently located down the street from the Huntington Metro Station and a just over a mile from Old Town, Alexandria. The staff is quick to respond to needs within apartments but the common areas, specifically the elevators...

The view is amazing from some apartments, the apartments are okay for the price. The elevators are a bit slow but I was told they were renovating them slow. Overall, I'm pleased.

I've only been a resident for a short time but everything has been super easy. The staff is incredible at assisting with any issue. I would recommend this establishment to anyone!

Overall, pretty good. I wasn't clear initially that the clubhouse facilities were additional. Also, some things like the bathrooms on our lobby floor are locked...nothing major.

Riverside is safe, clean, affordable and convenient. What more could you ask?

The apartments at Riverside Alexandria are the best value in the Northern Virginia area.No other apartment complex in the area has such a wide variety of amenities and community events for the value: Three pools, outdoor ampitheater, volleyball, tenn...

I've lived here at Riverside approximately a year. Management is definitely improving!

The staff is friendly and helpful at all times. Very happy with the most recent service request. The issues have been resolved and the maintenance office representative made a follow up call to ensure everything was taken care of. Really appreciated ...

I've enjoyed my stay at Riverside. The grounds are clean and the amenities, such as the gym, are nice.

The leasing office customer service is excellent. Maintenance has a lot of problems and issues remain unsolved. Dr. S. M.

So far, I am very pleased with my new home at Riverside.

Excellent and timely service!

Riverside is a good community. You get what you pay for.

Great! Love It!

We love it at Riverside. The amenities are exactly what we need. And the price simply can't be beat for the modern style apartment, great community features, and secure gated feeling.

Riverside service has been on a steady decline over the past 2 years. As a resident of 6.5 years, I have been very disappointed in the management changes and service attention. I will be leaving soon.

My comment would not reccomend Riverside at this moment. I am frustrated it took 17 days to get credited for the expense I had to pay to locksmith to get into my apartment.

Riverside is a great place to live, especially Tower 1. The apartments are gorgeous, and we have free access to the 24-hour gym. My fellow residents are very friendly, and the maintenance team is quick and responsive.

Riverside is the place to be! Conveniently located to almost everything and the staff is absolutely amazing. My apartment is remarkably comfortable. Kudos to Riverside!

The stuffs are very helpfull. The location is also the best, but the apt building is pretty old and need some renovations. The carpet by the entrance of the building is soaked in water ( drip from the cealing) has not been taken care off. Elevators a...

I have lived at Riverside for 13 months and will be moving this month. The last 6 months have been absolutely horrible, but recently I've seen improvement. Riverside has horrible infrastructure and seems to be falling apart at the seams. Their paymen...

Having relocated from busy downtown Miami, FL I was looking for a quiet apartment complex...FOUND IT! I LOVE the home-like feel here as well as the accessible staff/maintenance crew!

Excellent staff. So friendly, helpful, and prompt. The apartment was BEAUTIFUL and super clean when I moved in. I was super impressed. Riverside exceeded my expectations in apartment cleanliness and readiness.

Great place with best services ever. Never scheduled a maintenance issue and toom more than a day to fix it. Nice people around and there are always great activities (movie, pizza nights,...etc.).

I love Riverside. I've lived here for 4 years and never had any issues!

My frustrations stem from maintenance calls gone awry! I was without a fridge for over 2 weeks - if I hadn't come in to the office to complain, would my fridge ever had been replaced? New AC for bedroom sat on my dining room floor for over a week - I...

I am satisfied in riverside apartments since I am here almost 3 years ago, and I have no reason to move.

Riverside apartments has been a breath of fresh air! The staff was super friendly, professional, and informative. The community is well kept and the residents are friendly and welcoming. The best move I could have made!

It is a WONDERFUL community.. great location.. nice and quiet but close to everything.. great deal!

Tower 3 needs serious remodeling and change of appliances. The bathroom sink is very old, so are the kitchen cabinets.

I always receive great service and a very fast response to any service requests!!! I'm a happy resident.

Living there is alright, however security is way TOO much and makes it extremely difficult to have guests over, and makes it very cumbersome. While the apartment complex for Tower 1 is very clean, the area is alright, and the staff are friendly, its ...

Our home at Riverside, we are treated like family! The friendly and competent work staff is always ready to give their very best to make one feel like they truly matter. I am glad to live in such a wonderful community.

An excellent community! Perfect location and awesome amenities.

The service team is the best I have ever experienced. They are consistently professional, timely, knowledgeable, and friendly.

It was an emergency. My kitchen sink was running over and water was every where. I received immediate response to clean up and fix the problem. Thanks.

I can't believe how much dog urine is on the floors of this place. It doesn't matter if it's the carpet, the entry way or the elevator you are certain to smell and sometimes see it (a floating puddle in the elevator). Management doesn't bill the owne...

I like my apartment, but the community is not ideal. This community's tow policies are too strict. Also, tenants' dogs bark constantly and urinate and defecate all over sidewalks, elevators, and hallways. It's disgusting. It's also frustrating to dri...

Riverside has been a great community to start my life with.

I had some concerns regarding living in apartment but after being at Riverside for 17 months, I'm satisfied and relaxed, and not thinking of moving to another place.

Apartment building kept very clean (tower3) Leasing agents also nice

always responsive to written service requests. good work.

The apartment is getting better.

My air conditioner was having some problems. The technicians tried 2 different attempts to fix the unit and when that didn't work to my satisfaction, the entire unit was replaced. I got home from work and saw the new unit and it looked like no one ha...

The maintenance is fixed quickly and is nice to know who actually fixes. The maintenance leaves their name behind which is nice and they take pride in their work.

Riverside apartments is so helpful and friendly I love living here, I couldn't imagine any other place taking such great care of it's residents.

Good place to start off at especially if you are a recent graduate

i wish I had found Riverside sooner! great experience renting a home here!

Good location to Metro and retail stores.

Managers have been very curteous, keeping me posted about the work that's been done. They really seem to care. I am just waiting for the work to be completed, I was hoping it was going to be quick without to much inconvenience.

The service at Riverside is great! After I submitted a service request for my broken dishwasher, they took care of my request in a timely manner!

Overall, Riverside Apartments has a very quiet and nice living environment.

Outstanding services! You need any kind of help or service you will be helped the very next minute you tell them! The office staff are awesome! They never make u wait & they veryyyyy friendly...and you will always feel welcome there! Plus they always...

Need new power generation equipment for entire building complex. Persistent power outtages throughout the year.

We are very happy here. Staff is great, neighbors wonderful. Apartment very nice.

Inconsistent management. Unable to get things done, unable to provide answers. A lot of excuses.

Riverside Apartments has made great strides to ensure that you feel at home. I have seen significant changes in the management and service team as well as the overall upkeep of the grounds. I highly recommend staying at Riverside.

Movies don't run on schedule. Movies shown are not the one advertised. Gym staff not professional. There are dogs on all floors, no policing. I don't want dogs on my eleventh floor. I was promised that. Cleaning staff is very professional. Tennis cou...

Always get a timely response and great work. No complaints.

I feel I'm a good tenant who doesn't cause problems, and pays my rent on time. I've been living at Riverside for going on 4 years, and think there should be some type of incentive to renew (like repainting the walls or professional rug shampooing). J...

Need to improve conditions of apartments when turning to a new resident. Replace toilet seats and make sure all areas are in excellent condition for the new resident.

I am happy and proud to call Riverside my home. I love the community feel and the convenience of Riverside.

Riverside is a very nice place to live. They conveniently meet the needs of the residents Who live here. Thank you for such a great living experience!

Staff is very kind and quick to respond to my requests.

I and my husband moved in 2 weeks ago. First of all, the location is very convenient to public transportation as well as just off the Beltway, and it is why we decided to move in Riverside :) The office staff has always been very professional, pleasa...

excellent team

Good.

The leasing office staff are incredibly curtious, knowledgable and insured I felt welcomed from the moment I arrived into the leasing office and continue to provide carring service

Lights out in bathroom and front hallway....door off closet track...doorbell needed to be replaced.....and roaches....

Excellent leasing staff! Very friendly and informative!

Good place to live

Safe and quiet place. The location is near to metro station and other places.

good job team riverside. tim horton

clean great office team. tim Horton 2-1409

Great neighborhood, great staff responds to and resolves issues instantly. Pools, gym inside the building, convenient store inside the vicinity. Movie nights, poker nights. Amazing Location: Huntington metro, shopping areas, accessible from the highw...

It's a decent place for the price, but pray you don't have something that needs to get fixed, riverside isn't reliable in that area.

Riverside apts are a great place to live they have problems just like you would if you are a home owner but they stay on top of things and get things done. The properties are well maintained with landscaping and always new paint. I have felt comforta...

RS is a good resiential place to live but service/maintance needs to improve service.

I am very happy to live here for the good location.

I have been here many years and am satisfied.

Riverside is extremely responsive, and very interactive. Someone always calls and/or emails and provides follow-up when we make service requests. Very professional. I have no complaints about their responsiveness and desire to manage the apartments w...

Nice place to live has everything i need. I like it when we have social events.

Extra-clean and well maintained facilities. No complaints about responsiveness to service requests. Helpful staff when called upon.

Everything fixed promptly.

Better

I have lived at Riverside for six years, and for the most part I've been very satisfied with the community. I would like to see a little more continuity with the staff...admini-strative and maintenance staff.

Very nice apartment and nice staff.

For most of the 14 years I've been here I have been satisfied. But lalely that has not been the case. That said, I have admired the work of many.

Quickly service and very friendly staff.

Overall, I cannot say that I am extremely satisfied with living at Riverside. The best thing about this property is the convenient location (next to the highway, the metro, and Old Town), the reasonable price, and the fact that I can rent a convenien...

experience with Riverside has not been what I expected.We had issues even before signing the lease (two weeks before moving-in we were told that the current resident decided to stay, and we were left with no other option than accept the current appar...

It has been an enjoyable experience living at Riverside. It is a great peaceful place to live- away from the noise and hustle & bustle of city streets. Its beautiful surroundings of tree-lined walkways & roads, its safe living environment and the mul...

So far it's been a good experience. Even though there are several no-smoking signs there still people that smokes, reflecting a disrespectful behavior towards the administration. My husband and I are sure that there's someone that smokes in the 12th ...

Good technician, made me feel very comfortable while he was working in my home.

Reasonably priced, conveniently located, and ample parking.

Great location.

Absolutely love my apartment and living here!

Every few weeks we get a different notice: hot water being turned off, AIr Conditioning problems, elevators not working, fire alarms being tested before 10am... I stay with my girlfriend at her apartments in Alexandria instead as often as possible. T...

without a doubt the worst apartment complex i have ever lived at. any marketing that says otherwise should be considered false advertising. feel free to contact me at any point for details on why this complex is not only subpar, but absolutely the bo...

Overall really nice and spacious apartment. Tower was has been renovated and has a washer and dryer in the unit. The staff and community are very friendly. There are a lot of military members residing here. Close commute to Bolling AFB even in high t...

Thanks!

Customer service is excellent but the actual property is inexpensive/cheap, which is useful for young adults.

Very happy with our apartment home. I have never seen a bug, building maintained wonderfully.

I like it here it's been like almost five years. I like the riverside staff attitude, all positive and willing to help specially the mentainance crew. Sometime getting service might not be that fast but they alway try their best. In general all the s...

Takes quick and great care of its tenants

While Riverside is trying hard to be a better complex, it fails on so many levels. There is constantly terrible communication from management. Additionally, it does not seem that they care about the residents and constantly use a deal with it attitud...

Very nice apt!

very happy

Technician was very friendly and knowledgable, took the time to explain what he was doing. Also took the time to look at an unrelated problem for me. The next day new issue was being fixed. Looks like a smooth run operation from the outside.

Please try to imporove maintenance procedures which is not properly handled.

Central to a lot of location with easy access to metro. All is not perfect neither is all bad. You get what you pay for.

Have been here for 20 years but until recently, the past year has been an abomination regarding maintenance and upkeep. Happy to see changes are being made!!!

Since my experience so far has not been what I was expecting, im not going to give a bad review nor a good one. Thanks

I really used to love living here at Riverside but lately (within the last 1 or 2 years) the quality of life has been eroding so markedly that the prospects of my staying here any much longer is questionable. There are way too many large dogs that ba...

Great leasing office - made my first rental easy. Thank you!

Riverside is a great place to live! The community is warm and friendly. There is a feeling that one is home when one moves in. Best regards, PCL

Riverside's quality is like a rollercoaster. There's times when it is on an upswing and times when it's plummeting. We appear to be in the middle of one of those plummeting times. The maintenance and basic upkeep of the community has been disappointi...

My opinion at this point will diminish the PR of this community if made public. I don't suggest asking until someone makes some serious effort to live up to the quality that you market this place to be.

Untill the maintenance issue is resolved and the third tower isn't treated as a 3rd world country, I would not recommend anyone coming to live at Riverside.

I have enjoyed my stay at Riverside and I do not have anything bad to say.

I had a wonderful experience thus far!

Excellent service has been always provided.

The apartment is clean. But its in need of some TLC. For example when it rained the water came into my walls and carpet. Why are holes in the wall and carpet? Why is the re fridgerator water smelly? Why is my shower like a tornado? Why do the elevato...

The Amico corporation need to invest some extra bucks (dollars) to put together a more centralized management and services system in place at the Riverside apts.

We have lived here for 6 years and generally have had a good experience. However, since the building is old a lot of things seem to break over and over (i.e. elevators, water heater/boiler, front doors). It would be nice if the status of broken items...

Resolve the elevator problems, pests (Roaches - at least reduce their occurrence) and garbage room issues and then maybe I will recommend. It wasn't always this way.

I received a wonderful service, welcoming from the leasing office staff, and overall my experience in this complex is great. Community is very quiet and clean, thats something what I was looking for and I will definetly recommend it to someone else.

Hmm not great.

Riverside Apartments provides some nice perks, such as community events, 3 pools, and movie nights. The gym membership fee is outrageous, however. The gym should be included, and residents can pay extra for classes or personal training.

I just moved here last month. The people are kind and it's leasing staff are better. Plenty to do at the riverside apartments in Alexandria and not far from any mall, supermarket, post office etc.

I lived in Riverside apartment for 7 years . I would not recommend this Apartment to anyone......

If you like friendly neighbors and want a great fitness center you will like The Riverside. And it certainly is your best value in Alexandria.

It has been pretty good so far! Good location and big complex!

It's a great complex with friendly people.

In the last year the management of Riverside and their service has greatly gone down hill.

Nice place to live in. Management needs to be more coordinated. But nice overall.

A great place to live, loving my apartment and the area!!! So near to my work.

Overall not a bad place to live. The staff is friendly will work to resolve most issues. The grounds and facilities are well kept.

Something needs to be done about te utilities. Twy are inconsistent and way over priced per unit usage. It's a major downfall to the community.

It feels like home.

The service team did an excellent job, going above and beyond the main issue, and taking the initiative of installing a brand new faucet and garbage disposal!

Riverside is a great place for renting, I've been living there on and off since 2012!! Great location, nice ameneties (love the free gym and movies). The 2 main issues I hear and experience as well is: 1) Management is very hard to reach, we don't ge...

Only missing is kids playground

I really liked the community when I first visited and moving in was so smooth and easy I had to do it, the staff did help out with everything and I'm satisfied.

I miss the bus trips to NY, and I feel that as long as I've lived here ther are no incentives to sign a new lease. I feel that if you are going to keep adding additional fees for everything, we should be able to see the savings in our rent. I work fo...

It's A Solid option for the commute time and value.

running water. Other repairs were complete and very satisfactory. The constant running water in the tub has been an issue since Feb 14. I know a part is suppose to be on order, but seems like a very long time for this problem to be going on.

I like living at Riverside. One drawback is too many barking dogs - many tenants leave their dogs alone throughout the entire day.

I have already. I referred a friend (a family of 5) to the leading office.

Riverside has a great atmosphere. The people make this place even better than the amenities. How many places have movies with little bags of chips twice a week? Three pools? The buildings are well-built, sound-proof, which compensates for the near-de...

I like the people, the location, the view, the apartment layout, etc. What I am frustrated with is the widely fluctuating utilities bill, the lack of AC or fresh air in the hallways or elevators, the elevators not working and the length of time neede...

I'm not impressed with Riverside Apartments.

I would say please google this apartment's name and see what comes up. I assure you not a good comment! Whoever has the experience of living here has bad memories of how things work out. No hot water in winter mornings, multiple water shut outs are j...

I moved to Riverside in February and I'm enjoying living here very much. My neighbors are friendly and I love the fitness center. No complex in Alexandria has 3 swimming pools, plus a lap pool. The shuttle bus service to & from the metro is the best ...

After looking at other apartments in the area, I am happy with my decision to chose Riverside as my home. The location is ideal, the staff are friendly, and the free shuttle to the metro is a plus too. I've been in my studio for over a week now. I lo...

It is a good place for starters to live in. However, there are a number of things that the management would need to look into in order to make it a perfect/best place for the prospect renters.

Riverside Apartment is clean, but rental price is high, utilities is not fair.

I have had some issues getting service requests filled, but when they are filled the staff is extremely nice and accommodating. The staff in the leasing office has always been extremely helpful and kind as well. And I do notice and appreciate the wor...

Bathroom unnecessarily put so many lights, especially 2 heating lights in the summer time. we cannot turn off them as they are the only lights. it wastes electricity and make room hot and uncomfortable. In the kitchen, ventilating fan does not work, ...

It's a nice and decent place to live, though there're too many dogs and hence disturbed in the middle of the night by barking. Over all, good place

I love living here. Maintenance is right on top of any problem. I have had good service with knowledgable and respectful people.

This has been a great place. I've looked at other places and can't find any place that beats this place!

Riverside is a great community. The service provided by the staff and the maintenance team are first class. The location of this community and its accessibility to major venues are unique.

Riverside is expensive, the elevator is almost always broken, but it's close to the Metro, and cheap for the area.

Riverside has all of the amenities for a great price! I love my new apartment!

Riverside has been a wonderful place to call 'home' for the past two years. I've been taken care of by a friendly and attentive staff!

The staff was very helpful and friendly. I moved in without a hitch and the location is excellent.

I love living at Riverside. Great staff and maintenance. Problems are fixed right away in my apartment.

The maintenance staff at Riverside provides impeccable service, completed within a reasonable amount of time, especially considering the number of tenants in this apartment building.

The leasing staff at Riverside provided exception customer service, and made my move smooth from beginning to end. When I arrived to the leasing center, staff greeted me with friendliness, and gave me a tour of the grounds and I was able to view an a...

It has been three months since we have moved in Riverside Apartments. I have never had a complaint about anything from the management. service requests are taken seriously and are completed in a timely manner. we are enjoying our stay in the apartmen...

Tower two apartments are old and dated. I have verbably asked for an updated microwave for months with no success. Attitude seems to be if it is not broke don't fix it. I have been a loyal resident now for approximately 4 years which should mean some...

Decent. At best.

I'm sure this will not get published. I would not recommend Riverside Apartments to anyone. There are too many issues that disrupt your quality of life and living here. Elevators, air conditioning systems, hot water and parking lots are poorly mainta...

Riverside is the best value in the area. I originally came to check it out for the reasonable rent, and was delighted to see how generously spaced the apartments are, plus the great amenities that came with it, which I did not see at the other places...

I am not happy to say my experience living at Riverside hasn't gone well since I renewed my lease.

Hit or miss. Sometimes they do right, sometimes you want to leave. Most of the past year, I've wanted to leave. I would have recommended it 2 years ago without hesitation. I couldn't do that now.

Riverside use to be excellent but it has now become average.

Tower 1 at Riverside is very nice and is a great value.

My experience of two years is excellent and I feel at home, every problem that occurs find a quick, effective and freindly intervention. I highly recommend leasing at riverside apartments.

No thanks!

It has been a pleasant and delightful experience living at Riverside. Its multiple amenities, its spotless, safe & peaceful surroundings and wide open landscape enhance the quality of living here. Maybe, that is the reason I have lived here as long a...

I have lived here a year and love it.

The move-in process seemed easy and painless. Every question that I needed answered was answered promptly. Any issues that I had within the apartment once I moved in was handled in a timely matter.

Great location! And that's about all that still keeps me at this community.

Transfer process is very disorganized and confusing.

You laid down new carpeting for me for which I am most greatful.

I had requested a new refrigerator. There was going to be a problem with getting the request through in a timely fashion. I had to get emergency dental surgery, left at 9:00 am and by the time I came back, 11:30 I walked into a new fridge and everyth...

Riverside is an amazing value for this area, gated community, generously spaced apartments, pet friendly, great location, easy access to metro and beltway. My interactions with the various personnel around the property have always been to my satisfac...

I am very pleased so far, however I was disappointed that my couch didn't fit in the elevator and I'm being forced to buy a new one. I think that measurements should be included when people are moving in since the service elevator isn't a true "servi...

I moved in on the 15th and so far service has been great.

I felt at home instantly. Every member of the staff, from the leasing office to the management office, maintenance and hate keepers, and supremely friendly. I am very excited to start my life in this community.

Aimco/Riverside Apartments has made my moving experience worry free and easily accessible. Very professional...

I am increasingly disappointed with my decision to live here, especially based on the unresponsiveness of the staff. Although they are friendly, they are not helpful.

NO

I have been here for ages and thus am very satisfied with Riverside. I would recommend it to others.

It is located at the place where you can get variety of food taste and grocery stores. This is really helpful for everyone.

Great apartment but they got Cox network whose internet breaks every single day yet the bill is too high

It is great experience to live at River Side Apartments, it is really money value rent I recomend rent in River Side Apartments

Riverside comes with normal issues, as any other place would. The Management staff is questionable at best, and it seems answers are often difficult to come by. On the plus side location is great, and the community itself is kept fairly manicured.

I have lived here for approximately 5-6 yrs. It is a nice community. The only drawback is the non-smoking. I can see the non-smoking in the building (Apts and common area). I do not agree with the no smoking on the property outside. I was informed yo...

The apartment is at a great location. Everyone was professional and courteous.

I'm looking forward to living at Riverside. My new apartment is beautiful and has a great view.

Having a home without the stress of home ownership!

Service was excellent this time. We are pleased. Thank you very much!

Yes, please share this with prospective renters: In Tower #2 - elevator not repaired in over a month, sporadic hot water availability and slow/poor response to microwave replacement. My satisfaction with Riverview has decreased significantly over the...

The washer still needs repair. I can not leave it unattended, the spin might damage the walls. Only a small load can be done. Finally, parts have to be replaced.

Overall, I would not recommend anyone moving into this complex or dealing with AIMCO mgt. The way the utilities are calculated is ridiculous and unacceptable!!! We pay too much money to have 1980â??s looking appliances; upgrades are necessary. It to...

I have had to walk to the management office in person on more occasions than I have fingers to count to get the same issues resolved. Only to be left wait for at least 30 mins and have a rep ok and unhuh me and say I'll get right on it with no respon...

I have lived at Riverside Apartment for 8 years. I like the area - the area seems safe and the location is excellent. The maintenance staff has dealt with all of my maintenance requests in a timely and professional manner. This is truly a Home. If yo...

I love my apt. peaple are frendly ,the technicians that I met in lobby or out side they're very friendly . I LOVE IT HERE.

As a new tenant, there are a few things that I am very unhappy about. In the month I have been here, I have woken up to no hot water in Tower 2, three times. I am also quite displeased with the poor snow removal on the property. Sidewalks are not sho...

Good

Broken elevator for 3 weeks, the money machine for the card activated laundry broken for a week, forcing people to go to other buildings. Slow maintenance that doesn't always leave you a note for when they've been in the apartment.

I have lived here at Riverside for 12 years and just love it. The maintenance dept fixes things right away, 22 washing machines 24 hours a day. Package room and dry cleaners right here make this a perfect place to live. For the busy DC professional, ...

Excellent accomodations for the DC professional. Offers great value.

The maintenance crew is timely and prompt. When asked to service one aspect of the apartment, they went over and above and serviced another area just to make sure that all aspects were clean and presentable. They put cloths over their shoes before en...