Ratings & Reviews

Siddharth

Nice location. Clean place. While Services limited, the third floor terrace and pool are nice and easily accessible . Maintenance services could be better.

Tanya

The Promenade at Harbor East, Baltimore is a great place to live-- amenities, facilities, living space, neighbourhood, staff, safety are all fabulous.

Quiet, clean & organized apartment complex...Happy to have chosen it as my first residence experience in Baltimore! If you are looking for some sort of cosmopolitan experience in Baltimore, I'd hands down recommend this place to live.

Nikoo

I have absolutely loved my experience here at the Promenade! I truly enjoy how close it is to Whole Foods, Häagen-Dazs shop, and great stores like Madewell and Anthropologie!

Kelly

Just moved in this week and really looking forward to joining this community. The apartment was very clean and ready for move in. Beautiful building with a great view, although could be more updated.

Patrick

It's been great! Love the building and location. It's very clean here and there's always events and stuff going on inside our building. Maintenance has been great too

Siddharth

nice location, lots of eating areas around. management services could be better as currently it takes forever to get anything fixed here (some still notaddressed with the first evaluation over a year ago).

Keegan

I love the neighborhood and the building staff is very friendly! I also enjoy the amenities, including the courtyard and pool. I am definitely a fan!

Nikoo

It's been really amazing living here at The Promenade! I love the neighborhood and how close I live to great shops like Madewell and Anthropologie.

Alireza

Quiet, clean & organized apartment complex...Happy to have chosen it as my first residence experience in Baltimore! If you are looking for some sort of cosmopolitan experience in Baltimore, I'd hands down recommend this place to live.

Tanya

great apartment and facilities. in a safe neighborhood and secure building. many stores and shops nearby-- very convenient location. would recommend.

Siddharth

Great location; well kept with the resources available. Limited by willingness to get anything fixed esp since these r older apartments and have ongoing problems. Suggestion - please consider getting Tesla charging spots in parking lot.

Nikoo

Living at the promenade has truly been an amazing experience! I'm new to Baltimore, so being in such a safe and great building has made my experience here very pleasant. I especially like the neighborhood with its shops, restaurants, and coffee shops...

Anoop

I have been staying here since Sep 2020. Based on the independent research i decided to move into this community and it was one of the best decisions i took :)

Keegan

This is a great building to live in! I have greatly enjoyed being a resident in this building so far, and think it is one of the best options in the Baltimore area.

Maddie

Great building, mediocre quality. Weird population in the building. High quality units and location, but very strange maintenance and staff services with not much ability to help you. Amenities very limited. No gym, pool is barely functional.

Rana Alshehri

Great apartments and the staff there were amazing, the leasing office as well. The only thing is that they don’t have a gym or meeting club. Otherwise, I would highly recommend living there.

Tanya

Great apartment, great staff, and great facilities-- all located in a safe and busy neighborhood; management is prompt with replying to and fixing broken amenities.

Nikoo

Living at the Promenade has truly been a great experience! It is located in a safe and vibrant neighborhood which provides me peace of mind as I am new to Maryland!

Alex Rong

UPDATED REVIEW: Maintenance is a hit or miss: of my 3 maintenance requests, the first (potential water leak) and last (clogged bathtub drain) had been addressed on the same day the request was placed. However, my second request (leaky sink) went unad...

Siddharth

Nice people and neighborhood. Proximity to Whole Foods is a big plus. However, Appliances are old and poor quality. Maintenance response is painfully slow and many times unable to fix.

yue

It's a good idea to live here. I studied in Carey Business School where is very close to the apartment. The life is so convenient for me. Besides the view is very good as well since the apartment is close to the harbor. There are many good restaurant...

Claire

Lovely area, great amenities, feel safe and at home here. Renewed our lease since we loved it so much. If there is an issue in the apartment, maintenance is here fast and quickly fix the issues.

Tiancheng

I have been living in the Promenade at Harbor East for 2 weeks. It's a lovely neighborhood that looks clean and neat. There is a Whole Foods across the street, and I like it a lot.

Ruoning

In general the living experience has been great so far, but there are aspects that could need a little bit of improvements. I‘ve been here for almost a month but my resident info is stew incorrect in the intercom system.

Aya

Great apartment views and quality & pricing. Also is good for students and people who are planning to get a studio or share an apartments for students. Fair price and good quality and location.

Rana

Amazing and lovely staff, great neighborhood. I just love this apartment and the leasing office is absolutely great! The service is good and everything you may need is near you. Thank you for letting us be part of this amazing place.

Keegan

Great atmosphere! The location of the Promenade is perfect for shopping and eating. The amenities provided by the Promenade are amazing for current graduate students.

Lily Nygren

I have had a very positive experience with the Promenade so far and feel my questions and concerns are always answered right away!

Mert

Everything is fine for me except I wish there had events to meet other neighbors! Besides, I also could not find two of my packages even though Amazon states them as delivered.

Keegan

I love the neighborhood and the building is very nice as well! Barbara, the resident concierge, is so friendly and helpful. I have really enjoyed living here so far.

Shannon

Great experience. Barb is THE BEST! Always so friendly and keeps that package room in check! The maintenance requests are addressed and completed fairly quickly. Residents are always nice and friendly

Verified Resident

Neighborhood and environment are good. There are nice shops and grocery store like whole foods in a walking distance. The noise from HVAC in the residence and from the electricity room is quite high.

Alireza

As a new resident in Baltimore, my move-in process was so smooth and pleasant. I really look forward to staying the same way through the whole lease and getting to know new neighbors.

Siddharth

Good things: Location is great especially the proximity to whole foods is fantastic. Staff is very friendly and nice. Opportunities to improve: There is basically a complete absence of any ability to fix anything that's wrong in an apartment - eg. th...

Tanya

Large spacious room with loads of natural light, amazing facilities, and friendly staff. Safe neighborhood with great views, restaurants, and shops.

Patrick

The Promenade is the perfect location and combination of affordable, luxury living. Bozzuto management has done a wonderful job and I would recommend this spot to everyone.

Yasamin

I really enjoyed living at The Promenade. Concierge was always friendly, especially Tiffany. Barbara is great too. Noise from neighbors is at a minimum. The common areas are always kept clean and smell fresh. The mail and package areas are kept organ...

Cara

The Promenade is in the perfect location that cannot be beat. The building is safe and well up-kept and we have been so pleased with everyone we have met that lives here

Dania

Living at Promenade at harbor East is great. Near by you can find many good shopping stores and restaurants. The sea view from my apartment is amazing.

Matthew

I have stayed here for a year and found it very pleasant. Solid apartment with no unnecessary noise from outside or neighbors as well as very efficient with utilities and quality of fixtures.

Marielena

Really appreciated the ease of move-in and support from the community! The leasing agents answered all of my questions and were able to keep up with my many requests and changes in plans. Excited to be a resident.

Adrianna

They staff are the best! I really like the location and the apartment also. We are at walking distance from the store, restaurants and a lot of great places to hang out. The common areas are very clean and organized.

Tendayi

Clean building with friendly staff. My commute is short and sweet. Great entertainment to choose from and convenient stores to choose from. Elevators are always working.

Rana

Good full of life and lots of activities neighborhood, every thing you need is close to the building, lots of restaurants, a supermarket, furniture stores and a pharmacy nice helpful staff and lovely kind door woman .

Aya

Great experience; although the maintenance could be better. All in all, great balcony; view; and services; pool: business lobby; lockers; although a gym is a nice to have.

Gwendolyn

Good so far! Very friendly staff and clean facility. However, the system for actually moving your stuff into the building is a huge pain. From a restaurant loading dock, through multiple hallways with auto-locking doors, across the parking garage, ju...

I have lived at The Promenade for 5 years and have thoroughly enjoyed it. I love how small and quaint it is. There is no gym on site but I go to The MAC that is a short walk away. It's a really nice gym and The Promenade offers a discount to the gym ...

Christopher Julio

I can't say enough good things about The Promenade. The apartments are spacious and have some of the best views in Baltimore. My company has rented units at The Promenade for 9 years, and our clients always have rave reviews about this property. The ...

Travis

Living here so far has been quite a pleasure. The neighborhood is beautiful with plenty to do and plenty of places to eat at. Living so close to the promenade has been excellent for my running!

Margaret

Living here at the Promenade has been the greatest experience. I would highly recommend living here to anyone- it’s been great! Barbara (the concierge) is fantastic and really helps make the Promenade feel like home.

Maddie

I enjoy living here. Some intermittent issues with heat, cold, and water dripping, but maintenance is good. Great location and awesome views of the city. Our apartment has tons of natural light and windows. Very spacious. I would recommend!

Tori Whitaker

I am currently a resident at The Promenade and I am continuously impressed by the building and the management team! I moved from out of state and didn't know what area I wanted to be in but Harbor East is such an amazing location! I definitely feel a...

Maggie Mildrew

Awesome experience living here- The Promenade is the perfect place to call home! All of the management is fantastic, especially the concierge Barbara! Highly recommend living here.

Jdavis85

Barbara Ebanks at the concierge was so helpful and always smiling and have a warm welcome goes out the way to help others , she made my home so warm welcoming, I will refer this apartment to friends and family.

Anonymous

Great location! Close to many restaurants and shops. . My apartment has a great view of the harbor and my neighbors are friendly. The staff was very helpful through the leasing and move in process and are very responsive whenever I have questions.

Kelly Brown

I looked at a lot of different apartment buildings in the area but felt that this was the best location! The Harbor East area is so convenient and there is always so much to do. The leasing team is so helpful and always willing to help! There's not g...

Siddharth

Location is great. people are very friendly. The building overall appears to be an older construction and many appliances need some work eg. we had to get the HVAC replaced (which took 2-3 months) as the heat was not very functional and had a pretty ...

Todd Walker

Absolutely!! I loved my stay there, other than it was too short!😢 It was well maintained, clean and quiet! The location can NOT be any better. In addition, I loved the friendly and professional Concierge, Barbara — she was very hospitable, knowl...

Jackson Davis

The staff is very accommodating and the living arrangements and location are unbeatable!

Dania

its a good experience accessible to many places. the building is well secured. I like it here. My apartment has a great sea view. neighbors are friendly. the concierge is always welcoming us with a smiling face.

Lauren

Love the location, but I wish there was 24/7 security... I also submitted a maintenance request in august and haven’t heard back. I love that the garage is connected to the building and the balcony is the best!

Sara

Great location, decent amenities, and very fast on maintenance. I like the package room service as it makes it so easy to ship packages securely and safely.

Tendayi

Been here for a month and the comfort level, cleanliness and security is exceptional. I'm 10mins from my place of employment. My running trail is full of a new discoveries on each turn.

Claire

Love the cleanliness of the building. When we there is an issue and I put a request in, maintenance comes right away. Feel safe during covid living here and appreciate the emails about covid and the purell stations

Siddharth

Love the location , accessibility, short drive to work. However, quite disappointed in the apartment condition at start and also continued ongoing issues.

Verified Resident

great so far except the package locker room. amenities are all great and the area is safe as well. attached garage is great too. would recommend to others

David

ok. good neighborhood. no amenities. apartments feel old but good for the price point in the neighborhood. the mail service needs a lot of work

Patrick

It’s been real great so far. The move in process was so easy and Maintenance was awesome when we first got there. The room was spotless clean too

Rahul

Great location, decent amenities, and very fast on maintenance requests. The resident events have improved and Bozzuto has done a good job with the Covid-19 response.

Swati

Overall the experience has been good. The gap on a concierge was a little annoying. However, the concierges are always nice and helpful. The maintenance staff is good

Rahul

The maintenance staff is very responsive, professional, and friendly. The location is fantastic. However the parking sensor could be improved as it is sometimes unreliable.

Neil

It has been good overall. I love the location and building. My only complaint has been my loud neighbors banging on walls. Otherwise I love it here.

Verified Resident

The promenade is on a good location at the harbor east in Baltimore. Many things to do and events are around neighborhood. Caution. There is constant electricity noise in all residential area.

Rose

Truly enjoy the apartment complex and all the amenities. Couldn’t have found a better place for my dog and I. Plus you can’t beat the location!

Yian

The relevent instrufuctures are needed, like more parking space, gym, swimming pool, more computers, more business space, a communication room and so on.

Charlotte

I don't think I could ask for anything better for what I'm paying for. The location is PERFECT (walking distance is grocery store, cvs, shopping, fells point, etc). The staff are very helpful and friendly as well!

Hayeong

Great location. The quick and efficient maintenance team. However, the building is old. I don't get hot water after a few minutes of shower.

Jagdeep

very helping and accommodating staff..especially Rosina, their lead. I had an visa complications and she helped to the best she can. It was very nice and calming in a stressful situation.

Krystell

It is a lovely community with respectful neighbors. I love it- please continue to have events were you introduce us to local businesses. I have purchased and tried new services through this and it has been really helpful.

Christopher

A lot of people just leave their trash on the floor. I wonder if there is anything that can be done in the way of education. I like Ruth a lot.

Yue

the neighborhood, location and staff are great, the only complaint is about the management of the package room. I almost lost my package one time because someone else took it.

Eleni

I have loved living here. the garage is convenient, the staff are all so friendly! The building is clean. Maintenance is typically responsive for quick fixes but they are no so great with bigger fixes. The leasing office is wonderful and very helpful...

Yi Jia

Overall it’s a nice experience to live in the Promenade. However, the room facilities are a bit old. Currently, in my room, issues in facilities going wrong happened frequently. Hope this aspect would be improved in future.

Jason

Good value relative to other buildings in the area, and located in a prime location. Since I’ve moved in, the addition of the package room in the Promenade as opposed to having to pick up packages at Spinnaker Bay has been a great improvement.

Yi-An

It locates at a perfect location but some of the facilities are old. Love the security here, they are friendly and kind! And the copy machine is super convience!

David

its fine. a little old and could use more amenities. reasonably priced for the neighborhood. mail room could be better. amazon often gets turned away cause no one is there

Sirene 74

I am currently staying at The Promenade. Thought it would be a healthy place for living. Till this night had no issues. Tonight it all started. There's a very noisy engine, I guess it is an AC compressor, right next to my bedroom behind the wall. Sin...

Anonymous

I have lived in the Spinnaker and the Promenade for three years now. The location, cleanliness, quiet, attentive staff and quick response to issues are some of the benefits I have realized first hand! Also, The Promenade clearly has the best Concierg...

Anonymous

I am moving out today and will definitely be sad to go. The staff here was amazing, especially the concierge they have in the lobby. Always incredibly friendly, and very protective of the security of the building and it's residents. Apartments are we...

Iconic Street15

The Promenade in Harbor East on The Charm'tastic Mile is one of the premiere apartment residences in all of downtown Baltimore. They have amazing units with first-class amenities. The Promenade is situated near all the main attractions downtown with ...

Verified Resident 530603

Overall good experience, friendly and safe environment. Great location close to many attractions.Maintenance responds the same day of the request. I have enjoyed my time here and will recommend to friend.

Verified Resident 529170

It's a nice experience to live in the Promenade. The apartment has a beautiful sight view. The public space is clean. The staff are willing to help. Overall the Promenade is somehow give the renter a felling of a warm home.

Diana Badosa

I am giving 2 stars because they are friendly and the experience I had for the first week was great. Unfortunately we had a leaking problem that lasted for 2 weeks!!! The staff wasn’t able to solve it even if they came 5 times to fix it. I am assum...

Lucia La

Great experience living here! You pay for the place but the service is very prompt. There’s no gym here but you get 30 dollars off the neighboring MAC gym (which makes it 70 a month) and you can walk to Whole Foods and Fells Point. The cleaners als...

Jess Jessme Tate-Harris

Amazing residents and an amazing management team Bozzuto ROCKS!!!!

Anonymous

Although I never lived at the Promenade (I lived across the street at Spinnaker Bay), I have to praise the concierge here. Jessica Harris is amazing. She is a ray of sunshine - always upbeat, positive and extremely helpful. Like I said previously, th...

Derrick E. Vaughan

The Promenade is one of the amazing residences in Harbor East on The Charm'tastic Mile of Baltimore. It has great amenities with easy access to all things downtown. Cool & chic place to live for cosmopolitan singles & couples.

Verified Resident 443458

Very expensive apartment, but a nice area and nice surrounding businesses. Can't afford to live here again, but it's a nice place if you can afford it! Jessica at the concierge is the nicest woman on the planet and deserves a raise! She rocks! Very c...

Great experience overall. Can't beat the location. The amenities are all there and available to you. While I have had a need for a number of maintenance requests, they are all completed within the day. Fun community events.

lorcr123

We lived at the Promenade from November 2016 to November 2017. We enjoyed our residency there and are especially grateful to one individual: Jessica Harris. She made our stay there so wonderful! Every time we walked in the door she is smiling and ask...

Verified Resident 409304

We moved in thinking we would only be here for a year or two. Instead we find ourselves hard pressed to imagine ourselves anywhere else. The staff is friendly and attentive and our animals love the full length windows and the terrace. For those who e...

We thought we would be here for a year or two and here we are going on 4 and 5! That says it all. We are extremely pleased with the service and location.

Value for Money for a place to live. 5mins walk to Office and beautiful evening or morning waterfront breeze !!!!

Verified Resident 396034

I moved in Promenade in 12 August, living with my friend in a 2B2B room. It is a great apartment especially close to my school - Carey business school. Everything is convenient here. Nice service, nice environment

Robert Huang

We rented a very comfortable 2-bedroom apartment in the Promenade. Only a block to the best restaurants. the rocking MAC, movies and Blood Orange margaritas. A great place made better by bright smiling and ever helpful Jessica at the front desk. Will...

Verified Resident 348106

I moved from a relatively unsafe neighborhood downtown to Harbor East in April. This move has been such a fresh start and I have loved the Promenade so far. The parking garage is well lit, feels safe, and I can always park at a comfortable distance t...

Christopher Julio

Temporary Furnisher Apartments Baltimore rents Apartments at The Promenade. The property is awesome. Great location and views of the harbor. The staff is very knowledgeable and friendly. I highly recommend this property.

محمد آل كيرعان

شقق ممتازه ومريحه

Everything you need at your fingertips with friendly staff who knows your name as well as your pets !

Verified Resident 303993

It's been a great experience so far. Accommodating when moving in, the front desk experience is usually very positive. Great extra amenities, and the gym discount is amazing. There are a good number of resident events, and they are always changing to...

Living here is great, you can't beat the location. Everything is in walking distance. The community events are fun, a great way to get a sense of the community. I also love the free printing access and the courtyard.

Anonymous

I currently live here. Will is wonderful, so are the maintanence guys (Dave, Bryan, etc) and most of the staff at Spinnaker are always willing to assist. If something breaks, it's fixed ASAP. Here are my concerns with this apartment complex. I make m...

Leroy Butler Jr

My rider was excellent very polite.

Verified Resident 99630

We couldn't ask for a friendlier concierge. Maintenance team is friendly and always there within 24 hours (not including non work days). Beautiful view and top rated restaurants and shopping are only a few blocks away, walking distance.

Verified Resident 45319

It has been great. Besides the constant gatherings in the lobby of the promenade.

Verified Resident 45343

I feel my only complaint is the gathering in the lobby and having to go around and over people and children when exiting or entering building, they really don't clean up after themselves either. I find the staff very helpful and friendly.

Verified Resident 33376

So far wonderful.....moved in 2013 that was not a choice

Verified Resident 33501

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Anonymous

I'd say this apartment building is average, the biggest plus to me is the location, and the biggest con is the price of a tiny apartment. Management is average at best- the "sister" building Spinnaker Bay is across the street and that is where mgmt. ...

Verified Resident 14041

Great neighborhood and building mgmt is highly responsive. Only negatives: no gym and a shared doorman with the building next door

Alena21202

I've been living in the Promenade for almost a year now and was attempting to write this review for awhile. Living in one of the Bozzuto-managed buildings I would expect not only the nice facade of the complex but also reasonable service. However Boz...

Anonymous

This place needed the upgrades and I love how it looks now. Too bad some of these people don't know how to take care of things!

MI-native

I've lived at the Promenade for about a year now. There have been some ups and downs, which I guess you get with any place. Overall, I'd say the place is mediocre. To start with the positives, it's in what I consider to be the best location in Baltim...

Anonymous

The leasing staff and management company are a pleasure to work with. The apartments are in an ideal location and have been recently updated. This is a nice property for the dollar spent.

Anonymous

I have been living here for a little while now and things have become horrible. I don't know if this is a new thing but there have been a lot of foreign short-term renters living in this building who make a lot of noise. I did a lot of research into ...

Anonymous

I moved out of Promenade recently, but I enjoyed my time there. The best part about it was the management and staff. I never had any major problems in the apartment, but for minor things, maintenance was quick and painless after a telephone call. The...

Anonymous

To save you time from reading rest of it: In summary, anything that Bozzuto manages is crap. Now read on..... The maintenance staff (Steve & Brian) are great and the location is great. Other than that this place has nothing to offer for the amount of...

George G.

If you and your business would like to grow you should have a web site. I am interested in relocating back to Baltimore and am trying to find a place in or near your location, but I would like to review the prices of a few places including yours. Get...

sexyaqr

I loved my apartment. A little small but great. Maintenance is the best. The staff in the office is great. The fitness center is awesome. Very clean. Parking great and safe. Beautiful views and close to everything

Anonymous

I love my apartment. The view is breathtaking! The neighborhood is the best in Baltimore. So many great things within walking distance. We have a great gym that is always clean and fresh. The people who work here are friendly and helpful and offer wo...