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Ratings & Reviews

Here's what our residents and prospects are saying.

Angela Beaudry

2022-12-03   Google

I have been a resident since September and love this location. The building is always clean and the staff are over the top friendly. Shalini was my leasing agent and went out of her way to stay well past closing to ensure I was properly checked in up...

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2022-11-30  

Such an amazing move-in experience. The leasing office is incredible! Room (and whole building) was cleaned and prepared so well. Front desk is so helpful and everyone is kind. So happy with our choice!

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Lindsay

2022-11-30  

Such an amazing move-in experience. The leasing office is incredible! Room (and whole building) was cleaned and prepared so well. Front desk is so helpful and everyone is kind. So happy with our choice!

Linda

2022-11-30  

Living at the elm has been amazing so far, there are a few things that can be worked on but overall I love it. It's immaculate and everyone is amicable.

2022-11-28  

Great building with even better amenities. I wouldn’t say it’s perfect. Sometimes maintenance takes a while to respond to issues but once they do, they’re quick to fix the issue and very kind

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Michelle

2022-11-28  

Great building with even better amenities. I wouldn’t say it’s perfect. Sometimes maintenance takes a while to respond to issues but once they do, they’re quick to fix the issue and very kind

2022-11-24  

Excellent amenities, excellent people, and the neighborhood is super nice, and 100% walkable. You have a lot of nice restaurants, cafes and a nice trail to walk.

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Karin

2022-11-24  

Excellent amenities, excellent people, and the neighborhood is super nice, and 100% walkable. You have a lot of nice restaurants, cafes and a nice trail to walk.

Victoria

2022-11-19  

The Elm is a fantastic place to live and we are so sad that we have to leave! The facilities are beautiful and the staff is very helpful. We especially love that Fika is served every day.

2022-11-18  

The experience of living in the building is excellent. The dedicated staff and our building standards are among the highest I have personally experienced. Thank you;)

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Gil

2022-11-18  

The experience of living in the building is excellent. The dedicated staff and our building standards are among the highest I have personally experienced. Thank you;)

Laura

2022-11-12  

When we first moved in, we did not have a parking pass. The leasing office gave us “complementary passes” until the office opened on Monday. The parking attendant refused to believe this was true. The issue was resolved but it was unpleasant and ...

Matthew

2022-11-11  

The Elm is an incredible building with wonderful staff who consistently want to insure you’re have the most satisfactory experience possible. Grateful to call this place home!

Joey Inscoe

2022-11-09   Google

While I’m not lucky enough to live in the building myself, I do have a friend who lives at The Elm and it is always a treat to visit! The staff is always friendly, attentive, and greets me with a smile. I’ll definitely be looking into moving ther...

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Pointy Boi

2022-11-09   Google

genuinely one of the best apartment complexes I’ve ever had the pleasure of dealing with. I’ve lived in 4 different apartment complexes since my days in college and the apartments here are beautiful and the staff is so so helpful. I used to live ...

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Ryan

2022-11-01  

My resident experience has been great. The staff is responsive and the building has a lot of amenities that me and my wife use regularly. We also love the location in downtown Bethesda.

Ahmed

2022-11-01  

Everything is good and the administration people they were friendly and the best, it just the noise outside is to much windows should be Soundproof and add more options to choose from Reserved parking as they showed me only 2 spots.

Islam Farghaly

2022-10-27   Google

Shalini Gardner is an absolutely stellar associate on the leasing team! She is so attentive, thorough and wonderfully responsive. I recently signed a lease for a one bedroom and her personal touch, not to mention her patience with me, was very much a...

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Saeed Wehelie

2022-10-27   Google

Shalini helped me with my move into my studio apartment at The Elm and she was great to work with. She responded to my questions quickly and even made a video of my apartment while I was at work which I really appreciated! It’s been amazing living ...

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Sarah Charendoff

2022-10-26   Google

Hector is kind, responsive, and efficient. He hung a heavy mirror in my apartment while I was on a work call. I'm very grateful for the service he provides!

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Ali A

2022-10-11   Google

Shalini is amazing! I am sad I had to choose another place.

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Jonathan

2022-10-10  

Fantastic staff and great amenities on the property. I think I speak for most residents that there is concern about the building going up next to us. Hopefully early mornings are preserved and weekend morning ls aren’t ruined Heated pool would be n...

Pierpaolo Monaco

2022-10-02   Google

Beautiful experience living here. Right now there is noice from constructions. The apartments is new and the neighborhood fantastic. The parking a bit expensive but really comfortable.

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Pierpaolo

2022-10-02  

Beautiful experience living here. Right now there is noice from constructions. The apartments is new and the neighborhood fantastic. The parking a bit expensive but really comfortable.

Jaron

2022-09-15  

Okay so let me start by saying I love the building I love the pet area the Terrace of course is awesome. I actually get surprised when I can find a grill open because between the two towers we have to share the terrace. The terrace only has about 5 g...

Tawnee

2022-09-09  

We are new to The Elm and had an easy move-in process. Very appreciative for this and the support the concierge and maintenance team have shown so far.

Craig

2022-09-08  

Just moved in and loving the building & people so far! The community amenities are definitely a highlight of living at the Elm and we can't wait to explore Bethesda from this great location.

Judi

2022-09-04  

We have not even been here a week, but o feel like the place is well taken care of, the residents are friendly and the concierge staff is very helpful!

Meredith

2022-09-01  

overall satisfied with my experience, it wasn’t really a question when it came time to renew. can’t imagine living anywhere else especially in Bethesda!

Dina

2022-09-01  

Love living here. I think you’re cleaning company can do a better job of cleaning . I don’t think they clean well or keep up with all the floors and clean with clean clothes/towels etc.

Hunter

2022-09-01  

So far it's been pretty good. The Room is very nice and location is ideal. I really enjoy the activities offered here such as the bikes and the gym. Some of the apartment items could be a bit better like the pan, and the wifi can not work sometimes. ...

Emily

2022-08-31  

I think the amenities available are fantastic and the employees are the best at what they do. However there’s constantly problems with the building, the trash chute NEVER works, and the regulation of animals in common areas they shouldn’t be in i...

Michele

2022-08-31  

I love the place, the neighbors, amazing and safe place for kids. My family is very happy here . Thank you Bozzuto Team . I comfortable and home .

xiaoyan

2022-08-30  

It is a sweet and amazing apartment, everyone here is friendly and helpful! The downtown Bethesda is very convenient. I do not want to leave here, it made my day and good mood.

Yixuan

2022-08-30  

I love living here! The front desk concierge is always so friendly and helpful. I love the amenities, and I spend a lot of time enjoying the gym, the pool, and the workspaces on the first and 28th floors.

Dayna

2022-08-29  

We loved living here. Everything is great and the staff is friendly. We love to use the community spaces for times when we’re working from home.

Leticia

2022-08-25  

It is a great pleasure to be a resident of one of the best projects in this place. I feel happy, safe and very well treated by everyone here. Thank you so much.

Leigh

2022-08-16  

Great space and location, front desk staff is very helpful. The frequent communication about construction or things going on is another positive experience. Biggest negative is the smell on lower level.

Alethea

2022-08-16  

We love our unit but management has not addressed a request/issue since we moved in. Front office team isn’t as friendly as they used to be. Concierge team besides Tania & John are uninformed and not friendly & presentable. Not what you would expec...

Linda

2022-08-16  

I have enjoyed my last year at The Elm. The events and amenities are amazing. I am a very shy person and it's hard for me to be around people but a lot of the events are nice because I get to do an activity while getting to know some of my neighbors....

Richard

2022-08-16  

Overall pleasant. Wish elevators arrived a little faster than they do. Also concerned about no consequences for violating policies like smoking in the building.

Hung

2022-08-16  

From the Building Management team, leasing team, front desk and the maintenance team everyone is friendly, willing to help and always smiling. It makes the experience living here an absolute pleasure to come home to. Special shoutout to Kim, Brett, E...

Andrea

2022-08-16  

Perfect in every way. The building is immaculate. The staff is responsive and pleasant. Maintenance is spot on. And the residents are delightful I love living here! I won’t be moving for a long long time

David Reich

2022-08-12   Google

Beautiful building

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Victoria

2022-08-12  

Could not be more happy with the views, amenities, and overall apartment unit. Their have been very minor hiccups that just come with the burden of moving lol, but nothing compares to the five star treatment of residents here and the safety level of ...

Artyom Arty

2022-08-11   Google

Nice building but most inefficient concierge. Takes me 10 minutes to do a job, and another 20 to wait for a concierge. Guys, please hire like 5 more people for the front desk

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Michelle

2022-08-08  

The other residents living here and staff working here are great! I’m a recent move in and everything went very smoothly! No headaches or worry

Victoria

2022-08-05  

Living at the Elm has been great. However, I do miss the friendliness of some of the staff members that have since left the company. They knew us by name and always waved hello and made small talk when they saw us passing by, which doesn’t happen a...

2022-08-02  

Appearance of nice. Fake hardwood floors. Cheap wall paint. Nuisance neighbors that harass other neighbors. Front desk staff is amazing. The gym and common areas are nice. Landscaping is well maintained. Good location. Wouldn’t renew my lease

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Kathryn

2022-08-02  

I love living at the elm! The staff are absolutely wonderful and the location is very convenient. The amenities are nice and well cared for.

Mary Katherine

2022-07-30  

I think there are some quirks that still need to be worked out in the management of a new building. For example the resident billing system isn’t clear and I had an issue with Pepco the office was supposed to take care of before my move-in, which t...

Christy

2022-07-26  

I do not get my packages or groceries delivered to my house anymore - even though this service is one of the reasons I moved here. There are access issues, issues with amenities not working, and the situation with the garage parking and the increases...

Natalia

2022-07-20  

The Elm es un lugar muy acogedor para vivir, es un lugar muy bonito, con espacios muy cómodos, relajantes y hermosos. Los managers y la oficina siempre están dispuestos ayudar y hacer de tu estadía mucho mejor.

Juyun

2022-07-15  

First of all, I really appreciate the security of the apartment. I feel safe knowing that many doors and elevators require key access. Also, speaking of the elevators, I like how they are well-maintained and smooth to ride in. The amenities, like the...

Cristopher

2022-07-15  

Muy bonito edificio, los apartamentos están de lo mejor, el personal de trabajo muy amables y muy atentos. Vistas increíbles la piscina es una de mis partes favoritas

Zachary

2022-07-14  

Everything has been great. The building truly feels like a community. Amenities are tough to beat. Staff is always friendly and helpful. Highly recommended

Kyle

2022-06-29  

I love it here and everyone is so nice. All the amentities are amazing. Everything is always kept a so clean all the time. I have had a great experience with the maintenance as everytime I have needed it, it has been resolved well and in a timely man...

Ryan

2022-06-24  

The Elm is a great community to live in. I really appreciate the responsive staff, the daily Fika in the lobby, and the many amenities in the building!

Abaigeal

2022-06-23  

It's been great living at the Elm! Love living near Bethesda Row and all my friends. The amenities are great. The staff are lovely. I can't imagine living anywhere else.

Leon

2022-06-19  

Most things work, some don’t. Why did you need Spanish marble in the bathroom while limiting the electric outlets to one? What’s with pocket doors?

Tess

2022-06-16  

Everyone here is so nice! They wave to me whenever I pass by, and also ask me how I’m doing! Whenever I need help with something, the concierge or the leasing department are happy to help!

Amber

2022-06-15  

everyone has been welcoming & amenities are superb . i love bethesda more than i thought i would & im so glad i moved here! i love how many pets there are to play with my dog also

Kenneth

2022-06-03  

We just moved to the Elm two weeks ago and it has been a terrific experience so far! The Elm team is very helpful and responsive and the environment is beautiful.

2022-05-24  

I had a power outage at my apartment, Tonja front desk manager was great! She made sure everything went smoothly till electricity came back on. Love living in this building!

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George Hiller Jr.

2022-05-20   Google

I wanted to recognize Sean Miler at the Elm who was hugely helpful in getting us settled into our new home in Bethesda. From the moment my wife and I decided to consider the Elm, Sean has truly gone the extra mile to help us find the perfect home, di...

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Sarah

2022-05-16  

Great! I love my new unit. Can’t wait till the lights are installed by maintenance! Beautiful view of Elm Street and love the direct sunlight!

Neil

2022-04-30  

Every aspect of living in the Elm is first rate, five stars. From the outstanding staff and wonderful apartments to the amenities and location.

Kathryn

2022-04-29  

The Elm is a wonderful place to live! Beautiful new building with great amenities. All of the staff are kind, professional, and committed to making The Elm a great community. I am looking forward to living here for many years to come!

Victoria

2022-04-29  

The Elm’s staff is fantastic and always super helpful! The common spaces are always well taken care of and they’re constantly bringing in new amenities and benefits. I also appreciate the greater variety in Fika snacks. If there was one thing I w...

Byung-Dae

2022-04-27  

Moved to Elm about 3 months ago and it has been fabulous living here. Greatest thing about Elm is that there are so many good restaurants surrounding it.

Brenda

2022-04-23  

Great experience, friendly and knowledgeable staff, maintenance tickets are quickly resolved, wonderful community events monthly, great gym and wonderful view

Robert

2022-04-19  

I love the staff here at the Elm, and the amenities are amazing! The gym is the best I've ever seen, the rooftop decks are beautiful. I wish the shades blocked more light though.

Hisashi

2022-04-18  

Life in Elm is excellent. 24/7 staff in the front desk are very friendly and kind to support daily small issues. So are leasing office staffs!

Alarice

2022-04-09  

My experience at the Elm began with Sean, the leasing consultant and I am sure as the maestro of customer service! Whenever there is contact he is the best go to sitting in the leasing office. As a resident who is living at an exceptionally beautiful...

2022-03-21  

The apartments are amazing, they are big for the area. The community is very quiet and friendly. I love the amenities, it makes me feel as if I live in a hotel yet warm and homey. The location is wonderful, everything is within walking distance. Ther...

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tcm tcm

2022-03-21   Google

Kinda nice place

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K G

2022-03-16   Google

As always, I received outstanding service from Francisco and Javier. They installed ceiling fans in my apartment today and upon arriving they were both prepared for the task. Not only are they nice, respectful, and professional, they are also very tr...

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Linda

2022-03-16  

The apartments are amazing, they are big for the area. The community is very quiet and friendly. I love the amenities, it makes me feel as if I live in a hotel yet warm and homey. The location is wonderful, everything is within walking distance. Ther...

Yu Sasaki

2022-03-02   Google

Francisco Murillo came to this apartment to install the light. His work is professional and the light was perfectly installed very smoothly. I liked the service very much.

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Davis Nordeen

2022-02-25   Google

Francisco and Javier came a fixed our drawer and closet, and were very quick and professional, thank you!

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David I

2022-02-25   Google

A welcome addition to the neighborhood. The management team, especially Kristin F, consistently makes an effort to do business with small businesses in the area. As the manager of a beer and wine store down the street, we've received numerous new cli...

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Amalia Sanches

2022-02-25   Google

Francisco was super kind and helpful, he helped with fixing my garbage disposal and was super quick! Thank you Francisco!

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Hannah Aiello

2022-02-25   Google

Bethany is amazing!!!! A wonderful help to all of the people who live in the building :)

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John Wynn

2022-02-24   Google

We have been living at the Elm for one month and the experience has been nothing short of amazing. While we had heard great things about living at The Elm (great location, gorgeous building with fun amenities), it is the building staff that has been ...

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cristina la rocca

2022-02-24   Google

Although we were initially apprehensive about apartment living but the entire team at The Elm made an ordinarily stressful relocation and move an absolute breeze. The customer service level at all levels - from the welcoming concierge team to the pro...

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Soichiro

2022-02-24  

It is really nice apartment. I moved in this apartment from Japan, but we could get used to living here soon. Because the all staff always help us everything.

Patricia Sanabria

2022-02-23   Google

Francisco was very helpful in installing our light fixture and ceiling fan. He was very friendly and professional.

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Patricia Núñez

2022-02-22   Google

Francisco always helps us with all of our mainenance issues. He is very professional, reliable, kind and friendly. He always solves the maintenance issues very quickly and efficiently. He’s one of the best people working at The Elm. Amaris and Nata...

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Linda Coe

2022-02-18   Google

The maintenance team is fabulous -- Francisco, Edward, Justin, Valeri, and Javier respond quickly and well.

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Sophie Williams

2022-02-17   Google

I am relocating to DC after a lengthy residence abroad (Greece) and I will be working in the Bethesda area. So I called and booked a tour at The Elm. My tour guide (Andrew) was phenomenal, I honestly can't say enough about how accommodating he was th...

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Erick Manricks

2022-02-17   Google

Having lived at The Flats of Bethesda Avenue between March 2016 to April 2018 before moving into a house, I felt that at the time, I had at least departed apartment living on a high note. Last November of 2021, I was once again looking to move into a...

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Hung

2022-02-17  

The apartment complex is constructed well, with many top notch appliances, great staff and a really warm community! It is a great place to be in, everyone is friendly and always willing to help. Kudos to everyone on the Bozzuto team, you are what mak...

William

2022-02-17  

The Elm is gorgeous, the staff is exceptional, and I have an irrational love for my beautiful apartment. The common spaces are exquisite, and I feel 100 percent safe both in my apartment and around the building.

Tim Kelly

2022-02-16   Google

Francisco came by today to do the routine maintenance on utilities. He was very quick, professional, and handy with his work. It's nice to have such good help around when you need it.

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Claire Gao

2022-02-16   Google

Francisco came to make sure everything was working well in my apartment and answered all the questions I had and gave some great tips.

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Garrett Berg

2022-02-15   Google

Thanks Francisco for checking the batteries + and the filters. Always friendly and professional.

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Ranuel Ramirez

2022-02-14   Google

Francisco did excellent maintenance to my apartment. He replaced HVAC filter and smock detectors battery

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Carlos Canchasto Arce

2022-02-14   Google

Fransisco came to my apartment and he did a great job and he’s a professional thank to him

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Tara Monique

2022-02-12   Google

All the staff at the Elm are so helpful. They all go the extra mile to mile to accommodate you.

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L Cat

2022-02-11   Google

Fransico came for my maintenance check and was very friendly and helpful!

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2022-02-10  

We couldn't be happier that we chose to live at The Elm! Every single staff member has been great to work with (seriously! We know them, and they us, by name). The building is super quiet, with wonderful amenities including a large gym, outdoor rooft...

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Carlos Garzon

2022-02-07   Google

Six months that I’ve been living here at the Elm, I love it! Building is beautiful and excellent customer service and accommodations. Francisco is been my maintenance guy and his excellent, Zoe from leasing office excellent with the rest of staff!

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2022-02-04  

Good looking building, best location, friendly and very clean

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B A

2022-02-04   Google

Francisco M. was great. He is very professional and knowledgeable.

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Will Siegall

2022-02-04   Google

Francisco did a great job!

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Iskra Curiel

2022-02-03   Google

I love living at The Elm. The place is beautiful and the team that works here is amazing. Today Francisco Murillo was checking something at my apartment and he was very helpful and kind.

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2022-02-02  

Just moved in a week ago. The staff are super friendly and helpful. The amenities are great. The maintenance staff are fantastic- we had a few minor requests and they arrived quickly, were super efficient, and very friendly. Great neighborhood access...

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Willy Herrera

2022-02-02   Google

Francisco Murillo works in maintenance here and not only is great at his job and attending to the tenants, but he is also very kind and dependable. It makes such the difference having someone you know you can trust and who is professional and happy t...

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Matt Koppelman

2022-02-02   Google

2/2/2022 - Thank you to Francisco for all of his help today! New air filters, fresh batteries in the smoke detectors, and improved water pressure! Thank you for the great service! The joys of moving! I moved into The Elm today and after a morning tha...

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Hanknofrank

2022-02-01  

My experience at the elm has been absolutely incredible. The leasing staff, maintenance and front desk staff are the best. I’ve had a great experience since moving in and love the many events. I love the elm!

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Mabie Inductivo

2022-02-01   Google

Francisco did a good job for his regular check up for the maintenance.

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Tonia Jacobson

2022-01-29   Google

Fantastic staff and amenities, great location. Check out Interim Homes if you want a furnished apartment there! Beautiful!

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Victoria

2022-01-28  

The Elm is a wonderful place to live and has staff that genuinely care about the residents. They are always so friendly and make sure to wave every time we pass by. I appreciate the timeliness of requests being fulfilled, and love when we have events...

Alethea Tavares

2022-01-27   Google

Francisco came out and helped us with our refrigerator and it was awesome!! He was so nice to work with! Very friendly and responsive!

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Jaron McDowell

2022-01-26   Google

Great experience so far if you can be patient as it’s still a fairly new building so things are still getting finalized.

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Destiny Henderson

2022-01-25   Google

Francisco Murillo was very helpful with repairing my leaking dishwasher. He worked very fast and attentive.

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On 3 Moving

2022-01-21   Google

Francisco did a great job! Always helpful, friendly and informative!!

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Andrea

2022-01-19  

Simply the best building ever. Staff is responsive friendly and efficient. Common spaces are immaculate. Management wonderful to work with I love living here

Kelsey Fierstein

2022-01-17   Google

I absolutely love living at The Elm. From the friendly concierge, to the beautiful amenities and the awesome maintenance team (shout out to Francisco for always doing a great job and being quick with our maintenance requests!), I can’t imagine a be...

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Yohannes Abbay Tessema

2022-01-17   Google

Francisco Murillo has quickly and immediately changed the battery of the fire alarm in the children's bedroom of my apartment E1209. Also, he has helped me out quickly by fixing some sanitary accessories in the bathroom. He has good technical skills,...

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2022-01-15  

I moved in the beginning of 2022. Agents are very kind and explain everything I wonder in detail. So, I have no problem to move in. Thank you for all staffs. I recommend ELM to all!

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Hisashi

2022-01-15  

I compared several apartments in Bethesda and I coosed ELM. Leasing office staffs are really kind and explained everythig I wondered, amenities are so nice, common space are clean and silent. Best to live in!

Yohannes Abbay_T

2022-01-14  

I lived in The Elm since April 2021 in a 2 Bedroom apartment. So far, The Elm is simply the perfect place to be for living, work, and refreshment. All amenities which are necessary for living, for work, and for a break are properly available both for...

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Dylan

2022-01-10  

From the tour to move-in, everyone has been incredibly friendly and welcoming! Management has been very responsive and accommodating for everything I have needed so far.

Sylvia Hook

2022-01-04   Google

Francisco, in maintenance, was great in responding to a maintenance request. He was very friendly and very quick and efficient in fixing one of my appliances. Thank you Francisco!

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Amalia

2022-01-02  

Fantastic so far! Leasing agents are great as well ad maintenance and amenities. The gym is always super clean and can't wait to go to the pool upstairs next summer

Dave Compton

2021-12-31   Google

Really enjoy living at The Elm! The amenities are fantastic - from the excellent fitness center to the 17th floor outdoor terrace with an amazing view to the variety of common spaces. All of the staff are super friendly and very helpful. And the cent...

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Laura Hackenbauers

2021-12-30   Google

Francisco Murillo came and did an amazing job and is very professional. Highly recommended!

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Daniel

2021-12-29  

Not only a great location but amazing units with top flight staff. From the front desk personnel to the leasing office, everyone is professional and accommodating.

David

2021-12-28  

The Elm is an amazing apartment community. Very impressive amenities, ranging from great Fitness Center to variety of community spaces to outdoor terrace with grills to swimming pool to a dog park! Apartment units have excellent layouts and thoughtfu...

SandNBenson

2021-12-22  

Living at The Elm has been fantastic! It's a 5 star apartment building in an amazing location where everything is walkable. The site management is excellent, the sales, maintenance and concierge staff have all been respectful, responsive, reliable, c...

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Jorge

2021-12-16  

Very clean building, dutyfully, polite, and professional personnel. Facilities well mantained specially the outstanding gym. The surrounding building area is also really good, plenty of restaurants and cafeterias

Familia Alvarez Menchaca

2021-12-10   Google

Francisco Murillo did an awesome job! He was very professional and friendly

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Claire

2021-12-10  

I have just moved in this month and so far everything has been really wonderful. The amenities in this building just can't be beat. Everyone who works here is so kind and extremely helpful. The location also is the perfect spot to enjoy all the best ...

greg cohen

2021-12-08   Google

Francisco is the friendliest and most efficient maintenance staff!

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Linda

2021-12-06  

The apartments are amazing, they are big for the area. The community is very quiet and friendly. I love the amenities, it makes me feel as if I live in a hotel yet warm and homey. The location is wonderful, everything is within walking distance. Ther...

Matilde Tijman

2021-12-01   Google

Francisco and Javier did a great job adding lights in the apartment

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Abosede Eniola

2021-12-01   Google

I submitted a maintenance request very early in the morning and Francisco came in quite early the following morning to assess the HVAC system. He did a great job of fixing the problem and making sure I understood what/how he was able to resolve the i...

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Mark Rayford

2021-12-01   Google

Francisco Murillo did a great job fixing a loose door and showed us how the light switches work with the outlets at the same time.

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Jillian Campbell

2021-11-30   Google

Francisco Murillo did a wonderful job assisting me with my washer and cabinet. Everything was done quickly and efficiently. I don't think he was at my home more than 5 minutes. He was also so kind to put on shoe coverings as he entered my home, so th...

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5D Attraction

2021-11-29   Google

Had a great experience! Francisco was extreme helpful! Will def use again

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Lisa

2021-11-29  

There's just such an excellence to the beauty of the building and surroundings that motivates me every day. I never thought apartment living could feel so much like home.

Hyunsoo

2021-11-28  

I am really satisfied with Fantastic view from terrace, friendly staff, and very responsive maintenance team. I recommend you to tour this amazing apartment.

Carmen Perez

2021-11-23   Google

Francisco Murillo. Excellent attention

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Xingzhi Ma

2021-11-23   Google

Thanks Francisco for helping me setting up things.

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Victoria Ford

2021-11-23   Google

Choosing to live at the Elm was one of the best decisions we’ve made. What we appreciate most about the Elm is how caring and helpful the staff is. Amaris was there to answer any and every question during the move-in process. The concierges are alw...

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Eunice Lee

2021-11-23   Google

Francisco Murillo came to fix the heater right away and did a great job!

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Renee Wiskup

2021-11-19   Google

My husband and I live in Florida. When our daughter and her husband got pregnant with our first grandchild, they urged us to move to the DC area part-time. We immediately began our search for a place that was both convenient and had amenities that wo...

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Anthony

2021-11-17  

My experience at The Elm is fabulous. The noise is nonexistent, the building is always clean, my questions are always answered, and I get the best treatment and service. I love everything about it.

Susan H

2021-11-12   Google

Wanted to give a shout out to Francisco and his maintenance team for responding so quickly to our requests this week. They are prompt, efficient and friendly…….thanks so much! With a new building there are some kinks to get worked out but Francis...

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chunna Abebe

2021-11-11   Google

Francisco murillo is a nice person and professional maintenance I recommended you to work with him.Thank you so much

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Jorge E.

2021-11-11   Google

FRANCISCO MURILLO excellent maintenance woker, thank you so much

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Westonized TV

2021-11-08   Google

Excellent maintenance staff...friendly, fast and focused. Thanks Francisco Murillo

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S B

2021-11-05   Google

Francisco Murillo was the best!! So fast & helpful thank you!!!

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Nia Jackson

2021-11-04   Google

Francisco Murillo did a great job! He always fixes my maintenance issues quickly and efficiently!

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Kemi Osanya

2021-11-01   Google

Everything about this place is top tier! Staff is amazing and the maintenance team is great! Francisco is fantastic!

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Eddie Schneider

2021-11-01   Google

Love the team at The Elm. Very helpful and professional. Shout out to Francisco Murillo who quickly resolved a maintenance issue!

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Dayna Elefant Creative

2021-10-29   Google

Francisco Did an exceptional job. Was very personable and skilled! Thrilled with the outcome of our experience with him.

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Danielle Chelminsky

2021-10-29   Google

Great maintenance team! Francisco is the best - fixes things quickly and really cares to make sure everything is done right.

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Zetino Brenda

2021-10-28   Google

Francisco Marilla did an excellent job today. He was quick and efficient and I highly recommend for all of your needs. Very nice too!

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Gulla Jan Ahmadzai

2021-10-27   Google

Mr. Francisco is a professional and fixed the ceiling lights very well.

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Victoria

2021-10-27  

Living at the Elm means having everything you could want at your fingertips. Being right next to Bethesda Row means you always have something to explore, and having such great staff means any problem you may have can easily be solved. I am so glad to...

Natalia Pluta

2021-10-22   Google

Francisco was fantastic! He came immediately and got the job done. A big thank you to him!

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Bagtha Touak Zuaiter

2021-10-22   Google

Great complex, and all great staff. Today Francisco Murillo from maintenance was super helpful. Five stars for everybody!

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Nicholas

2021-10-17  

This building has it all: great esthetics, great amenities, great views, and great management team. Wisconsin Ave. is certainly busy, though one gets used to it. We are very lucky to be here.

Tony Tran

2021-10-13   Google

Honestly one of the best apartments I’ve ever lived in. The decor, amenities, and the staff are top tier. I would like to give a shout out to Bethany. She has been the kindest and most caring concierge. She is not only friendly and readily availabl...

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Mariana Medvetchi

2021-10-13  

Thanks for welcoming me to the residence! Special thanks to the professional staff and management team for ensuring my move goes smoothly. It’s been only a month but I already feel at home!

Meredith

2021-10-13  

Such a friendly community! I’ve never lived in an apartment building where I’ve known so many of my neighbors! So glad I made the decision to live here!

Christine

2021-10-13  

The Elm has been a great place to live so far! Any maintenance request is always promptly answered, the concierge and staff are all very friendly and it’s very clean and smells good :)

Jacob Spector

2021-10-06   Google

I absolutely love living at The Elm. Everything from the apartments to the staff make this place amazing. One person I must call out though is FRANCISCO! He is the master Mr. Fix-It guy whenever a maintenance issue happens. Not only does he know what...

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Carlos

2021-10-06  

Amazing staff and beautiful building. The views in the common areas are stunning. The building is very cleaned and well maintained including all the plants

Colleen

2021-10-04  

This is an incredible building and we have enjoyed our stay here so far. One major issue is the WiFi - it is extremely slow and limiting. I have tried to use my hotspot on the roof and that won’t even work. This is a major issue as it will prevent ...

Kathryn

2021-10-01  

The Elm is a wonderful place to live! Beautiful new building with great amenities. All of the staff are kind, professional, and committed to making The Elm a great community. I am looking forward to living here for many years to come!

Virginia

2021-09-29  

We're still new but we're loving the Elm so far! Beautiful place, great staff, and fun events! Could not be more happy. Excited for some of the closed spaces to open up as construction finishes up :)

Neema

2021-09-20  

Lovely community, amazing amenities, fantastic location, and stellar units! The building is well secured, the gym is very well equipped, and common areas are spacious and well designed - great for hosting events.

Nora

2021-09-20  

Amazing, friendly staff both in the leasing office and concierge. Apartments are beautiful as well as the common areas. Love the huge gym and spin room!

2021-09-01  

I love living here, kudos to Bethany for being a 5 star concierge and the rest of the team for being so welcoming!

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Tricia Simpson

2021-08-31  

I love the place and Bethany is the best. She always goes out of her way to assist. Gorgeous location and very helpful staff

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alec savain

2021-08-31   Google

Living here has been an absolutely amazing experience. Everyone here is so friendly, especially Bethany. I look forward to talking to her every afternoon when I come home. She's truly one of those people who just lights up your day! The building itse...

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Alma

2021-08-31  

So far, it is going well. Sometimes, it can get a bit noisy on my floor, but I think that because the walls are a little thin. We can easily hear louder conversations. But overall, happy with everything!

2021-08-27  

I recently toured and I was blown away at how beautiful the spaces in the building were (the outdoor spaces especially) were breathtaking and seemed like the perfect common areas to relax and unwind all summer long -while also having amazing views . ...

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Chelsea Davenport

2021-08-26   Google

The Elm has been absolutely amazing! Even with it being a new building and the construction going on around, the management and staff have been phenomenal. Especially Bethany and Sean!!! The communication and the quick attentiveness to concerns goes ...

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Jorge

2021-08-26  

Excellent facilities, always clean and ready to use, personnel very professional, polite, and patient specially with people as my case is that English is not our first language. Gym is incredible and spotlesly clean

Hung

2021-08-26  

Great amenities, lovely leasing and building management team. The Elm is the place to be after a long day at work. With the skybridge and the terrace it is a great place to unwind.

Linda

2021-08-23  

I technically moved 10 days ago but yesterday was my first night sleeping on the premises. The neighbors are friendly, the community space is amazing, clean, and with a killer view.

Chanel

2021-08-19  

Great so far! Move in was easy and non stressful. The staff are very patient and helpful. The complex is always clean and smells fresh! Lets not even mention the area its in! Its right in the heart of Bethesda Row, with so many restaurants and shops....

Paola

2021-08-14  

I love it ,it is so modern. The people here are very nice. My son said “It feels like a 5 star hotel”. This place is very big and has a lot of nice social areas.

Yiwen

2021-08-10  

Moved in days ago, and everything’s great. Shout out to the staffs, especially Sean. I am a picky person and he’s able to address my requests immediately. Glad that I chose the Elm.

Jacob

2021-08-05  

The community and its team are some of the best in the area. The number of amenities is staggering, and the community does not charge an amenity fee. Highly recommend to anyone in the DMV area.

2021-08-03  

There is absolutely no place in the Bethesda rental market like The Elm! Yes, the building is ideally located in Downtown Bethesda. Yes, the building is brand new and every space is absolutely stunning! Yes, the apartments themselves are beautiful an...

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Hyunsoo

2021-08-01  

Most of the amenities are fancy and new. THE PEOPLE IN THE Mnagement company are very kind and friendly. The man concierge is very helpful and practical

Neil Mufson

2021-07-30   Google

There is absolutely no place in the Bethesda rental market like The Elm! Yes, the building is ideally located in Downtown Bethesda. Yes, the building is brand new and every space is absolutely stunning! Yes, the apartments themselves are beautiful an...

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Natalia

2021-07-30  

So far so good! I recently moved in and I really love the community and location! The sky bridge is also gorgeous! The Elm made our move seamless and hassle free. They were very accommodating as well.

Payal

2021-07-28  

Excellent community . Great amenities and space. Management is very helpful. Spacious apartments with great views. Worth the price. Highly recommend..

Darrah

2021-07-26  

Very nice community and friendly staff. The area is active and attractive for all ages. Very good schools and tons of dinning available in every direction.

Victoria

2021-07-25  

The staff at the Elm has been incredibly helpful during the move-in process and while sometimes it does take a while to get a response when emailing, I appreciate that we are always able to go to the front desk and speak with someone who follows thro...

Molly

2021-07-22  

My husband and I have only lived at The Elm a week and it already feels like home! From the floorpan and finishes to the gym and skybridge - everything feels high end. On top of an amazing building and incredible staff, the neighborhood and walkabili...

Emmeline

2021-07-20  

Best place to live in the area!! The staff go above and beyond to make sure your comfortable. The residents are so welcoming. Everywhere you go in the building is clean and tidy. The gym is filled with all the equipment you can ask for. Also, Bethesd...

Abby

2021-07-17  

My experience has been excellent so far! I am very excited to be a part of this apartment community. I have been incredibly impressed by the friendliness and helpfulness of the staff here and I also love the proximity of this building to shopping & d...

Bjorn

2021-07-14  

Great team, and the facilities are superb. My one negiative is that it is very difficult to get a spare set of key FOBs, which significantly complicates access to the apartment.

Erica Loren

2021-07-10   Google

Amazing staff and management! The Elm is beautiful, clean and prime location. My move in was wonderful, thanks to the help and care from staff member, Sean Miler.

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Erica

2021-07-10  

Amazing staff and management! The Elm is beautiful, clean and prime location. My move in was wonderful, thanks to the help and care from staff member, Sean Miler.

Hannah

2021-07-10  

Even though I just moved in around a week ago, I love it so far. The building is spotless, residents are very kind, and the location is hard to beat.

Matt

2021-07-01  

Everyone has gone out of their way to ensure our move-in was smooth. Our transition into the community has been seamless and the other tenants have been extremely welcoming.

Dayna

2021-06-30  

We love living here very much and are excited about meeting new neighbors. We hope the unfinished parts like mailboxes and amenities will be complete soon.

Renee

2021-06-24  

The Elm is one of the most amazing luxury apartments in downtown Bethesda! The shares spaces(Terrace) are phenomenal!! We love our new home!!

Jonathan

2021-06-21  

I continue to be impressed by the Elm. It’s a beautiful place to live, the staff is great and the amenities are impressive. Looking forward to some resident events this summer!

Siyuan

2021-06-16  

Everything here is perfect and modern which I love so much! I would only wish the delivery (food, grocery) can be a little bit more convenient.

Alex

2021-06-08  

Everything has been amazing so far!! Love the people and the community. So excited for the pool and skydeck to open! Thank you all for everything.

Mitchell Melnick

2021-06-07   Google

There is no building that compares with The Elm in Bethesda. The level of luxury is unrivaled in the area - especially the amenities. The gym beats any Equinox and exceeds all expectations for an apartment complex gym. The whole staff goes above and ...

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Arjun

2021-06-05  

Excellent move -in experience. Friendly front desk and leasing staff. Fast response times to all my questions. Apartment was all clean at move in and minimal noise

Thierry

2021-05-25  

I am very pleased with the experience so far; I am looking forward to the opening of the rooftop and other amenities, as well as some events. please continue !

Mark

2021-05-13  

The staff are very nice. Things that could improve. 1. Increase move in time for the dock to 4 hours 2. They need more carts and dollies for move in. The luggage cart is so tiny and cheap 3. Still a lot of construction mess on elevator 4. All reserve...

Neil

2021-05-13  

I moved in about 10 days ago. The apartment was thoroughly clean and immaculate, the staff exceptionally helpful and friendly throughout the move-in process, and the facilities first rate. Looking forward to more and more of them opening up, but the ...

Kathryn

2021-04-30  

I have lived at The Elm for a little under two months and absolutely love it. From my very first tour to now after moving in the entire staff (leasing agents, concierge, maintenance staff) have been warm, welcoming and very helpful. It’s a building...

Meredith

2021-04-27  

Everyone is very friendly and very helpful. Everyone seems like they want to belong to the community. It is very welcoming and very beautiful

Brenda

2021-04-27  

Excellent, exceptional, amazing in every sense. Great, friendly and professional staff. Amazing location. All my expectations met and exceeded.

Anastasia Advolodkin

2021-04-09  

Great building and staff!

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Dima Pete

2021-04-08  

Awesome staff and great building!

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Ihsan

2021-04-06  

Very friendly and helpful staff tried their best to make a very chaotic move in experience better. Needs to be much better communication prior/during. Moved to the 11th floor and was only told elevators weren’t working when I arrived was kindly off...

Jan Voitehovich

2021-03-29   Google

Amazing service from Amanda and Michael Haller!

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Hung

2021-03-29  

The Team at The Elm are just amazing! They are always prompt to answer your questions and always very willing to help. The facilities so far are above expectations and I'm looking forward to seeing all the amenities completed and the building finish ...

angela McCallister

2021-03-18   Google

Amanda Brannon is patient, knowledgeable and very helpful. It has been a pleasure to work with her.

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salsawithsilvia

2021-03-17   Google

Exceptional service and prompt communication.

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Alex Fram-Schwartz

2021-03-17   Google

This property is truly incredible! From the moment you walk into the lobby, your mouth will be watering. You'll be greeting by the friendliest team (Amanda or Paul), and get to post up in one of the most incredible lounges. (Super posh and modern). T...

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Elysiem LLC

2021-03-16   Google

The Elm is shear luxury. This is a home. The amenities were well though out and a wonderful added-value to the residence’s lifestyle. The Concierge Manager, Amanda is wonderful and she truly understands how important it is take care of her clients ...

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Jaimie Mertz

2021-03-16   Google

I’ve had a great experience working with Amanda and I’m really looking forward to The Elm becoming a part of the Bethesda community. I love everything they’re doing to support local business and make living here fun and create a great neighborh...

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Patricia Taylor

2021-03-16   Google

I have been in communication with Amanda, the Executive Concierge, and she is amazing!! She is so nice and always willing to lend a helping hand. The Elm itself is a gorgeous building and it's a great location!

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Cher Weal

2021-03-16   Google

It’s a pleasure to be in partnership with The Elm, Bozzuto and Amanda Brannan the Executive Concierge is awesome!! She is extremely nice, very helpful and communicative. The Elm is a beautiful building in a prime location in Bethesda. I look forwar...

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Adam Murphy

2021-03-16   Google

The Elm seems fantastic. Everyone we met went above and beyond to make the experience memorable. Amanda was so kind and knowledgeable about the property. The only thing better than tge stunning views was the warm hospitality from the staff.

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Noelle Donati

2021-03-15   Google

A walk in the Park is grateful for the opportunity to partner with The Elm and we look forward to serving the pets in your community. Amanda has been wonderful to work with.

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Kenneth Sandy

2021-03-15   Google

The Elm that only changes the skyline in Bethesda it defines luxury living in an urban setting. Dripped in every amenity that you can think of along with hey community culture and level of service that elevates the bar. While the entire team is extra...

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Danielle Benson

2021-03-15   Google

Amanda has been a pleasure to work with! She is timely and so helpful!

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Miles Of Moisture

2021-03-15   Google

Amanda Brannan is a pleasure to work with and is a great representative for the Bozzuto company.

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Emily Scranton

2021-03-15   Google

We have loved partnering with The Elm! Amanda has been such a great connection. Poppi Company is thankful for the positive communication and partnerships that Amanda has created.

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Katie Pineda

2021-03-12   Google

The Bozzuto team that manages The Elm are another great example of why we choose to work with Bozzuto communities. Speaking from experience as a local vendor working within the property management industry, we do not always get the warmest welcome or...

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Jonathan Mallette

2021-03-06   Google

Everything about my experience at the Elm so far has exceeded my expectations. The staff is so warm and inviting and genuinely pleasant from their willingness to help with various issues and requests to their time spent even just having a casual conv...

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Allegra Barnes

2021-03-06   Google

A great place to live. Its the perfect location, right in the middle of everything and all of the staff are genuine and accommodating. I looked at so many apartments and none of them had as much light at these, or a design so modern and clean but als...

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Jonathan

2021-03-05  

Everything about my experience at the Elm so far has exceeded my expectations. The staff is so warm and inviting and genuinely pleasant from their willingness to help with various issues and requests to their time spent even just having a casual conv...

Allegra

2021-03-03  

A great place to live. Its the perfect location, right in the middle of everything and all of the staff are so genuine and accommodating. I looked at so many apartments and none of them had as much light at these, or a design so modern and clean but ...

William

2021-02-11  

The Elm is an absolutely amazing place to be! We are the first residents in the building which makes it more special. The building is still under construction. It is so exciting to watch the everyday progress and be able to enjoy when all is complete...

Bill P.

2021-01-20   Google

There are no words to properly describe the feeling of genuine care and love radiating from every member we met…..Sean, Michael, Kristen, Zoe and Amanda. How do you explain to anyone how we walked into a building to meet five (5) people having had ...

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