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Ratings & Reviews

Here's what our residents and prospects are saying.

On 3 Moving

2022-01-21   Google

Francisco did a great job! Always helpful, friendly and informative!!

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Andrea

2022-01-19  

Simply the best building ever. Staff is responsive friendly and efficient. Common spaces are immaculate. Management wonderful to work with I love living here

Kelsey Fierstein

2022-01-17   Google

I absolutely love living at The Elm. From the friendly concierge, to the beautiful amenities and the awesome maintenance team (shout out to Francisco for always doing a great job and being quick with our maintenance requests!), I can’t imagine a be...

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Yohannes Abbay Tessema

2022-01-17   Google

Francisco Murillo has quickly and immediately changed the battery of the fire alarm in the children's bedroom of my apartment E1209. Also, he has helped me out quickly by fixing some sanitary accessories in the bathroom. He has good technical skills,...

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Hisashi

2022-01-15  

I compared several apartments in Bethesda and I coosed ELM. Leasing office staffs are really kind and explained everythig I wondered, amenities are so nice, common space are clean and silent. Best to live in!

Dylan

2022-01-10  

From the tour to move-in, everyone has been incredibly friendly and welcoming! Management has been very responsive and accommodating for everything I have needed so far.

Sylvia Hook

2022-01-04   Google

Francisco, in maintenance, was great in responding to a maintenance request. He was very friendly and very quick and efficient in fixing one of my appliances. Thank you Francisco!

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Amalia

2022-01-02  

Fantastic so far! Leasing agents are great as well ad maintenance and amenities. The gym is always super clean and can't wait to go to the pool upstairs next summer

Dave Compton

2021-12-31   Google

Really enjoy living at The Elm! The amenities are fantastic - from the excellent fitness center to the 17th floor outdoor terrace with an amazing view to the variety of common spaces. All of the staff are super friendly and very helpful. And the cent...

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Laura Hackenbauers

2021-12-30   Google

Francisco Murillo came and did an amazing job and is very professional. Highly recommended!

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Daniel

2021-12-29  

Not only a great location but amazing units with top flight staff. From the front desk personnel to the leasing office, everyone is professional and accommodating.

David

2021-12-28  

The Elm is an amazing apartment community. Very impressive amenities, ranging from great Fitness Center to variety of community spaces to outdoor terrace with grills to swimming pool to a dog park! Apartment units have excellent layouts and thoughtfu...

Nils Olsen

2021-12-17   Google

Francisco Murillo came by to do some maintenance on my apartment and did a phenomenal job. He’s incredibly professional and courteous. Many thanks to Francisco!

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Jorge

2021-12-16  

Very clean building, dutyfully, polite, and professional personnel. Facilities well mantained specially the outstanding gym. The surrounding building area is also really good, plenty of restaurants and cafeterias

Familia Alvarez Menchaca

2021-12-10   Google

Francisco Murillo did an awesome job! He was very professional and friendly

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Claire

2021-12-10  

I have just moved in this month and so far everything has been really wonderful. The amenities in this building just can't be beat. Everyone who works here is so kind and extremely helpful. The location also is the perfect spot to enjoy all the best ...

greg cohen

2021-12-08   Google

Francisco is the friendliest and most efficient maintenance staff!

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Linda

2021-12-06  

The apartments are amazing, they are big for the area. The community is very quiet and friendly. I love the amenities, it makes me feel as if I live in a hotel yet warm and homey. The location is wonderful, everything is within walking distance. Ther...

Matilde Tijman

2021-12-01   Google

Francisco and Javier did a great job adding lights in the apartment

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Abosede Eniola

2021-12-01   Google

I submitted a maintenance request very early in the morning and Francisco came in quite early the following morning to assess the HVAC system. He did a great job of fixing the problem and making sure I understood what/how he was able to resolve the i...

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Mark Rayford

2021-12-01   Google

Francisco Murillo did a great job fixing a loose door and showed us how the light switches work with the outlets at the same time.

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Jillian Campbell

2021-11-30   Google

Francisco Murillo did a wonderful job assisting me with my washer and cabinet. Everything was done quickly and efficiently. I don't think he was at my home more than 5 minutes. He was also so kind to put on shoe coverings as he entered my home, so th...

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5D Attraction

2021-11-29   Google

Had a great experience! Francisco was extreme helpful! Will def use again

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Lisa

2021-11-29  

There's just such an excellence to the beauty of the building and surroundings that motivates me every day. I never thought apartment living could feel so much like home.

Hyunsoo

2021-11-28  

I am really satisfied with Fantastic view from terrace, friendly staff, and very responsive maintenance team. I recommend you to tour this amazing apartment.

Carmen Perez

2021-11-23   Google

Francisco Murillo. Excellent attention

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Xingzhi Ma

2021-11-23   Google

Thanks Francisco for helping me setting up things.

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Victoria Ford

2021-11-23   Google

Choosing to live at the Elm was one of the best decisions we’ve made. What we appreciate most about the Elm is how caring and helpful the staff is. Amaris was there to answer any and every question during the move-in process. The concierges are alw...

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Yoojin Lee

2021-11-23   Google

Francisco Murillo came to fix the heater right away and did a great job!

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Renee Wiskup

2021-11-19   Google

My husband and I live in Florida. When our daughter and her husband got pregnant with our first grandchild, they urged us to move to the DC area part-time. We immediately began our search for a place that was both convenient and had amenities that wo...

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Anthony

2021-11-17  

My experience at The Elm is fabulous. The noise is nonexistent, the building is always clean, my questions are always answered, and I get the best treatment and service. I love everything about it.

Susan H

2021-11-12   Google

Wanted to give a shout out to Francisco and his maintenance team for responding so quickly to our requests this week. They are prompt, efficient and friendly…….thanks so much! With a new building there are some kinks to get worked out but Francis...

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yo y yo

2021-11-11   Google

FRANCISCO MURILLO excellent maintenance woker, thank you so much

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chu a

2021-11-11   Google

Francisco murillo is a nice person and professional maintenance I recommended you to work with him.Thank you so much

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Westonized TV

2021-11-08   Google

Excellent maintenance staff...friendly, fast and focused. Thanks Francisco Murillo

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Linda Coe

2021-11-05   Google

The leasing office and concierge are super helpful, and Francisco Murillo was great at repairing a maintenance problem.

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S B

2021-11-05   Google

Francisco Murillo was the best!! So fast & helpful thank you!!!

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Jaron McDowell

2021-11-05   Google

Great experience so far if you can be patient as it’s still a fairly new building so things are still getting finalized. Francisco in particular was very helpful in the maintenance department.

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Nia Jackson

2021-11-04   Google

Francisco Murillo did a great job! He always fixes my maintenance issues quickly and efficiently!

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Kemi Osanya

2021-11-01   Google

Everything about this place is top tier! Staff is amazing and the maintenance team is great! Francisco is fantastic!

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Eddie Schneider

2021-11-01   Google

Love the team at The Elm. Very helpful and professional. Shout out to Francisco Murillo who quickly resolved a maintenance issue!

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Dayna Elefant Creative

2021-10-29   Google

Francisco Did an exceptional job. Was very personable and skilled! Thrilled with the outcome of our experience with him.

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Danielle Chelminsky

2021-10-29   Google

Great maintenance team! Francisco is the best - fixes things quickly and really cares to make sure everything is done right.

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Zetino Brenda

2021-10-28   Google

Francisco Marilla did an excellent job today. He was quick and efficient and I highly recommend for all of your needs. Very nice too!

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Adam Silverman

2021-10-27   Google

Francisco Murillo is excellent and timely in fixing anything that needs to get done in our unit! Also nothing better than come home to great staff that is actually like family - shout out to Zoe, Kristin, Amaris, Bethany, Sean, Andrew, & Natalie.

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Gulla Jan Ahmadzai

2021-10-27   Google

Mr. Francisco is a professional and fixed the ceiling lights very well.

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Victoria

2021-10-27  

Living at the Elm means having everything you could want at your fingertips. Being right next to Bethesda Row means you always have something to explore, and having such great staff means any problem you may have can easily be solved. I am so glad to...

S P

2021-10-25   Google

There are so many great things about living here, but my experience with the maintenance and repairs team has been particularly wonderful. Eddie and Francisco are great - responsive, friendly, and skilled at the work they do! Thank you for taking car...

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Natalia Pluta

2021-10-22   Google

Francisco was fantastic! He came immediately and got the job done. A big thank you to him!

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Bagtha Touak Zuaiter

2021-10-22   Google

Great complex, and all great staff. Today Francisco Murillo from maintenance was super helpful. Five stars for everybody!

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Iskra Curiel

2021-10-21   Google

I love living at The Elm. The place is beautiful and the team that works here is amazing. Today Francisco Murillo was checking something at my apartment and he was very helpful and kind.

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Nicholas

2021-10-17  

This building has it all: great esthetics, great amenities, great views, and great management team. Wisconsin Ave. is certainly busy, though one gets used to it. We are very lucky to be here.

Tony Tran

2021-10-13   Google

Honestly one of the best apartments I’ve ever lived in. The decor, amenities, and the staff are top tier. I would like to give a shout out to Bethany. She has been the kindest and most caring concierge. She is not only friendly and readily availabl...

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Mariana Medvetchi

2021-10-13  

Thanks for welcoming me to the residence! Special thanks to the professional staff and management team for ensuring my move goes smoothly. It’s been only a month but I already feel at home!

Meredith

2021-10-13  

Such a friendly community! I’ve never lived in an apartment building where I’ve known so many of my neighbors! So glad I made the decision to live here!

Christine

2021-10-13  

The Elm has been a great place to live so far! Any maintenance request is always promptly answered, the concierge and staff are all very friendly and it’s very clean and smells good :)

Jacob Spector

2021-10-06   Google

I absolutely love living at The Elm. Everything from the apartments to the staff make this place amazing. One person I must call out though is FRANCISCO! He is the master Mr. Fix-It guy whenever a maintenance issue happens. Not only does he know what...

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Carlos

2021-10-06  

Amazing staff and beautiful building. The views in the common areas are stunning. The building is very cleaned and well maintained including all the plants

Colleen

2021-10-04  

This is an incredible building and we have enjoyed our stay here so far. One major issue is the WiFi - it is extremely slow and limiting. I have tried to use my hotspot on the roof and that won’t even work. This is a major issue as it will prevent ...

Kathryn

2021-10-01  

The Elm is a wonderful place to live! Beautiful new building with great amenities. All of the staff are kind, professional, and committed to making The Elm a great community. I am looking forward to living here for many years to come!

Virginia

2021-09-29  

We're still new but we're loving the Elm so far! Beautiful place, great staff, and fun events! Could not be more happy. Excited for some of the closed spaces to open up as construction finishes up :)

Neema

2021-09-20  

Lovely community, amazing amenities, fantastic location, and stellar units! The building is well secured, the gym is very well equipped, and common areas are spacious and well designed - great for hosting events.

Nora

2021-09-20  

Amazing, friendly staff both in the leasing office and concierge. Apartments are beautiful as well as the common areas. Love the huge gym and spin room!

Tricia Simpson

2021-08-31  

I love the place and Bethany is the best. She always goes out of her way to assist. Gorgeous location and very helpful staff

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alec savain

2021-08-31   Google

Living here has been an absolutely amazing experience. Everyone here is so friendly, especially Bethany. I look forward to talking to her every afternoon when I come home. She's truly one of those people who just lights up your day! The building itse...

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Alma

2021-08-31  

So far, it is going well. Sometimes, it can get a bit noisy on my floor, but I think that because the walls are a little thin. We can easily hear louder conversations. But overall, happy with everything!

Chelsea Davenport

2021-08-26   Google

The Elm has been absolutely amazing! Even with it being a new building and the construction going on around, the management and staff have been phenomenal. Especially Bethany and Sean!!! The communication and the quick attentiveness to concerns goes ...

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Hannah Aiello

2021-08-26   Google

Bethany is amazing!!!! A wonderful help to all of the people who live in the building :)

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Jorge

2021-08-26  

Excellent facilities, always clean and ready to use, personnel very professional, polite, and patient specially with people as my case is that English is not our first language. Gym is incredible and spotlesly clean

Hung

2021-08-26  

Great amenities, lovely leasing and building management team. The Elm is the place to be after a long day at work. With the skybridge and the terrace it is a great place to unwind.

Linda

2021-08-23  

I technically moved 10 days ago but yesterday was my first night sleeping on the premises. The neighbors are friendly, the community space is amazing, clean, and with a killer view.

Chanel

2021-08-19  

Great so far! Move in was easy and non stressful. The staff are very patient and helpful. The complex is always clean and smells fresh! Lets not even mention the area its in! Its right in the heart of Bethesda Row, with so many restaurants and shops....

Paola

2021-08-14  

I love it ,it is so modern. The people here are very nice. My son said “It feels like a 5 star hotel”. This place is very big and has a lot of nice social areas.

Yiwen

2021-08-10  

Moved in days ago, and everything’s great. Shout out to the staffs, especially Sean. I am a picky person and he’s able to address my requests immediately. Glad that I chose the Elm.

Jacob

2021-08-05  

The community and its team are some of the best in the area. The number of amenities is staggering, and the community does not charge an amenity fee. Highly recommend to anyone in the DMV area.

Hyunsoo

2021-08-02  

Most of the amenities are fancy and new. THE PEOPLE IN THE Mnagement company are very kind and friendly. The man concierge is very helpful and practical

Neil Mufson

2021-07-30   Google

There is absolutely no place in the Bethesda rental market like The Elm! Yes, the building is ideally located in Downtown Bethesda. Yes, the building is brand new and every space is absolutely stunning! Yes, the apartments themselves are beautiful an...

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Natalia

2021-07-30  

So far so good! I recently moved in and I really love the community and location! The sky bridge is also gorgeous! The Elm made our move seamless and hassle free. They were very accommodating as well.

Payal

2021-07-28  

Excellent community . Great amenities and space. Management is very helpful. Spacious apartments with great views. Worth the price. Highly recommend..

Matt Koppelman

2021-07-26   Google

The joys of moving! I moved into The Elm today and after a morning that involved several boxes of belongings being stolen off of the moving truck in DC, it was nice to see some smiling faces at The Elm. Zoe got my movers all set up while Natalie show...

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Darrah

2021-07-26  

Very nice community and friendly staff. The area is active and attractive for all ages. Very good schools and tons of dinning available in every direction.

Victoria

2021-07-25  

The staff at the Elm has been incredibly helpful during the move-in process and while sometimes it does take a while to get a response when emailing, I appreciate that we are always able to go to the front desk and speak with someone who follows thro...

Molly

2021-07-22  

My husband and I have only lived at The Elm a week and it already feels like home! From the floorpan and finishes to the gym and skybridge - everything feels high end. On top of an amazing building and incredible staff, the neighborhood and walkabili...

Khanh

2021-07-20  

Best place to live in the area!! The staff go above and beyond to make sure your comfortable. The residents are so welcoming. Everywhere you go in the building is clean and tidy. The gym is filled with all the equipment you can ask for. Also, Bethesd...

Abby

2021-07-17  

My experience has been excellent so far! I am very excited to be a part of this apartment community. I have been incredibly impressed by the friendliness and helpfulness of the staff here and I also love the proximity of this building to shopping & d...

Bjoern

2021-07-14  

Great team, and the facilities are superb. My one negiative is that it is very difficult to get a spare set of key FOBs, which significantly complicates access to the apartment.

Erica Loren

2021-07-10   Google

Amazing staff and management! The Elm is beautiful, clean and prime location. My move in was wonderful, thanks to the help and care from staff member, Sean Miler.

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Erica

2021-07-10  

Amazing staff and management! The Elm is beautiful, clean and prime location. My move in was wonderful, thanks to the help and care from staff member, Sean Miler.

Hannah

2021-07-10  

Even though I just moved in around a week ago, I love it so far. The building is spotless, residents are very kind, and the location is hard to beat.

Matt

2021-07-01  

Everyone has gone out of their way to ensure our move-in was smooth. Our transition into the community has been seamless and the other tenants have been extremely welcoming.

Dayna

2021-06-30  

We love living here very much and are excited about meeting new neighbors. We hope the unfinished parts like mailboxes and amenities will be complete soon.

Renee

2021-06-24  

The Elm is one of the most amazing luxury apartments in downtown Bethesda! The shares spaces(Terrace) are phenomenal!! We love our new home!!

Jonathan

2021-06-21  

I continue to be impressed by the Elm. It’s a beautiful place to live, the staff is great and the amenities are impressive. Looking forward to some resident events this summer!

Siyuan

2021-06-16  

Everything here is perfect and modern which I love so much! I would only wish the delivery (food, grocery) can be a little bit more convenient.

Alex

2021-06-08  

Everything has been amazing so far!! Love the people and the community. So excited for the pool and skydeck to open! Thank you all for everything.

Mitchell Melnick

2021-06-07   Google

There is no building that compares with The Elm in Bethesda. The level of luxury is unrivaled in the area - especially the amenities. The gym beats any Equinox and exceeds all expectations for an apartment complex gym. The whole staff goes above and ...

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Arjun

2021-06-05  

Excellent move -in experience. Friendly front desk and leasing staff. Fast response times to all my questions. Apartment was all clean at move in and minimal noise

Thierry

2021-05-25  

I am very pleased with the experience so far; I am looking forward to the opening of the rooftop and other amenities, as well as some events. please continue !

Mark

2021-05-13  

The staff are very nice. Things that could improve. 1. Increase move in time for the dock to 4 hours 2. They need more carts and dollies for move in. The luggage cart is so tiny and cheap 3. Still a lot of construction mess on elevator 4. All reserve...

Neil

2021-05-13  

I moved in about 10 days ago. The apartment was thoroughly clean and immaculate, the staff exceptionally helpful and friendly throughout the move-in process, and the facilities first rate. Looking forward to more and more of them opening up, but the ...

Kathryn

2021-04-30  

I have lived at The Elm for a little under two months and absolutely love it. From my very first tour to now after moving in the entire staff (leasing agents, concierge, maintenance staff) have been warm, welcoming and very helpful. It’s a building...

Meredith

2021-04-27  

Everyone is very friendly and very helpful. Everyone seems like they want to belong to the community. It is very welcoming and very beautiful

Brenda

2021-04-27  

Excellent, exceptional, amazing in every sense. Great, friendly and professional staff. Amazing location. All my expectations met and exceeded.

Anastasia Advolodkin

2021-04-09  

Great building and staff!

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Dima Pete

2021-04-08  

Awesome staff and great building!

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Ihsan

2021-04-06  

Very friendly and helpful staff tried their best to make a very chaotic move in experience better. Needs to be much better communication prior/during. Moved to the 11th floor and was only told elevators weren’t working when I arrived was kindly off...

Jan Voitehovich

2021-03-29   Google

Amazing service from Amanda and Michael Haller!

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Hung

2021-03-29  

The Team at The Elm are just amazing! They are always prompt to answer your questions and always very willing to help. The facilities so far are above expectations and I'm looking forward to seeing all the amenities completed and the building finish ...

angela McCallister

2021-03-18   Google

Amanda Brannon is patient, knowledgeable and very helpful. It has been a pleasure to work with her.

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salsawithsilvia

2021-03-17   Google

Exceptional service and prompt communication.

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Alex Fram-Schwartz

2021-03-17   Google

This property is truly incredible! From the moment you walk into the lobby, your mouth will be watering. You'll be greeting by the friendliest team (Amanda or Paul), and get to post up in one of the most incredible lounges. (Super posh and modern). T...

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Jaimie Mertz

2021-03-16   Google

I’ve had a great experience working with Amanda and I’m really looking forward to The Elm becoming a part of the Bethesda community. I love everything they’re doing to support local business and make living here fun and create a great neighborh...

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Patricia Taylor

2021-03-16   Google

I have been in communication with Amanda, the Executive Concierge, and she is amazing!! She is so nice and always willing to lend a helping hand. The Elm itself is a gorgeous building and it's a great location!

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Elysiem

2021-03-16   Google

The Elm is shear luxury. This is a home. The amenities were well though out and a wonderful added-value to the residence’s lifestyle. The Concierge Manager, Amanda is wonderful and she truly understands how important it is take care of her clients ...

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Cher Weal

2021-03-16   Google

It’s a pleasure to be in partnership with The Elm, Bozzuto and Amanda Brannan the Executive Concierge is awesome!! She is extremely nice, very helpful and communicative. The Elm is a beautiful building in a prime location in Bethesda. I look forwar...

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Adam Murphy

2021-03-16   Google

The Elm seems fantastic. Everyone we met went above and beyond to make the experience memorable. Amanda was so kind and knowledgeable about the property. The only thing better than tge stunning views was the warm hospitality from the staff.

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Noelle Donati

2021-03-15   Google

A walk in the Park is grateful for the opportunity to partner with The Elm and we look forward to serving the pets in your community. Amanda has been wonderful to work with.

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Kenneth Sandy

2021-03-15   Google

The Elm that only changes the skyline in Bethesda it defines luxury living in an urban setting. Dripped in every amenity that you can think of along with hey community culture and level of service that elevates the bar. While the entire team is extra...

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Danielle Benson

2021-03-15   Google

Amanda has been a pleasure to work with! She is timely and so helpful!

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Miles Of Moisture

2021-03-15   Google

Amanda Brannan is a pleasure to work with and is a great representative for the Bozzuto company.

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Emily Scranton

2021-03-15   Google

We have loved partnering with The Elm! Amanda has been such a great connection. Poppi Company is thankful for the positive communication and partnerships that Amanda has created.

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Katie Pineda

2021-03-12   Google

The Bozzuto team that manages The Elm are another great example of why we choose to work with Bozzuto communities. Speaking from experience as a local vendor working within the property management industry, we do not always get the warmest welcome or...

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Jonathan Mallette

2021-03-06   Google

Everything about my experience at the Elm so far has exceeded my expectations. The staff is so warm and inviting and genuinely pleasant from their willingness to help with various issues and requests to their time spent even just having a casual conv...

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Allegra Barnes

2021-03-06   Google

A great place to live. Its the perfect location, right in the middle of everything and all of the staff are genuine and accommodating. I looked at so many apartments and none of them had as much light at these, or a design so modern and clean but als...

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Jonathan

2021-03-05  

Everything about my experience at the Elm so far has exceeded my expectations. The staff is so warm and inviting and genuinely pleasant from their willingness to help with various issues and requests to their time spent even just having a casual conv...

Allegra

2021-03-03  

A great place to live. Its the perfect location, right in the middle of everything and all of the staff are so genuine and accommodating. I looked at so many apartments and none of them had as much light at these, or a design so modern and clean but ...

William

2021-02-11  

The Elm is an absolutely amazing place to be! We are the first residents in the building which makes it more special. The building is still under construction. It is so exciting to watch the everyday progress and be able to enjoy when all is complete...

Bill P.

2021-01-20   Google

There are no words to properly describe the feeling of genuine care and love radiating from every member we met…..Sean, Michael, Kristen, Zoe and Amanda. How do you explain to anyone how we walked into a building to meet five (5) people having had ...

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