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Ratings & Reviews

Here's what our residents and prospects are saying.

Gena

2022-09-22  

Staff go above and beyond for us all. Immaculate common living areas. Fun activities and exercise classes. Love being able to walk to local shops and restaurants!

Maria

2022-09-20  

Heirloom Flats has been a wonderful place since the beginning. The social activities have been very diverse ( from wine tasting to flu shots, to cardio splash, etc) It is a place where you can make long lasting friendships. I would recommend it to ev...

Nicholas

2022-09-19  

Amazing residents, management, and property. Management hold top-notch events where we can all get together. The apartments offer a lot of variety, so there’s a spot for everyone. Highly recommend!!

allie kirkpatrick

2022-09-10   Google

I am absolutely loving it here! The management is so helpful in everything and everyone is so nice & lively and the apartment is beautiful! The amenities are absolutely fantastic. So happy I chose to live here.

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Katherine

2022-09-08  

Communication from management is amazing. The courtyard is amazing to wind down and relax! The new farm to fresh table in the lobby is such a nice touch, I love being able to run down and purchase flowers or vegetables!

Jason

2022-09-03  

Best apartment for I’ve ever been a part of! Amenities are amazing and always clean. Maintenance is always quick and communicative. Everyone in the front office is so nice and kind. The community here is just so great!

Lily

2022-09-02  

Just came up on the 1 year anniversary of living here. Such a great place to live and we can’t imagine being anywhere else! Community, amenities, friendly and genuine staff.

Robin

2022-09-01  

Great place to meet people and socialize. Management is very responsive. There are many events and opportunities to meet others in a social atmosphere.

Allison

2022-08-31  

I am absolutely loving it here! The management is so helpful in everything and everyone is so nice & lively and it is nice and quiet in my apartment! The amenities are absolutely fantastic. So happy I chose to live here.

James

2022-08-30  

Great summer place to live with pool and outdoor space redone so check it out. You won’t be disappointed. Also…free beer on tap which is sometimes quite good.

2022-08-23  

Summer at Heirloom Flats is just the greatest! From the pool, to the food trucks, to the events, and the location, everything is just perfect! Year round, the perfect doesn’t stop. They have great events all year long, the facilities are excellent ...

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Brittany

2022-08-23  

Amazing place to live! I have been here for 2 years and have enjoyed every bit of it. Heirloom team is very responsive and professional! Very happy with my decision to live here.

Jill

2022-08-23  

Super friendly, welcoming staff and residences. It’s great to go to to gym and grab a cup of coffee. Love the beautiful central area with lots of seating options. The apartment has a great open living area concept with lots of cupboard space in the...

Katharine

2022-08-22  

Love it here! Beautiful amenities, friendly staff and neighbors, fun community events, and food trucks! I would definitely recommend this place to anyone searching for an apartment in the area :)

Lauren

2022-08-21  

Love love love living here! Move in was a breeze and every person you pass is greeting you with a friendly “Hello” and smile! Couldn’t have asked for a better home!

Judy

2022-08-16  

Heirloom flats is a nice apartment building. The amenities are nice. Unfortunately the owner doesn’t caee about his residents. 15 percent rent increase is ridiculous. Tenant beware

Francine

2022-07-28  

It’s great here! We just moved in and everyone has been so welcoming and nice we love all the programs and the amenities can’t wait to try out the golf

Nicole

2022-07-28  

Summer at Heirloom Flats is just the greatest! From the pool, to the food trucks, to the events, and the location, everything is just perfect!

Nina-Tiziana

2022-07-27  

I adore heirloom flats! The team here is always smiling and always making sure the residents have the best care! They always answer the phone and make living here a great experience.

Jen

2022-07-21   Google

Living at Heirloom Flats has been such an enjoyable and unexpected experience! The building is beautiful…but the people are what makes it so special. The staff are friendly and caring. Special shout out to Steve, a true professional who can take of...

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Arturo Federico

2022-07-19   Google

The service has been phenomenal! Kyla went above and beyond to get us into our new apartment. She was a big factor in why we chose Heirloom Flats. She deserves recognition!! This place feels like home.

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Saip Eren

2022-07-19  

Our overall experience is good. We would prefer to have more social and sport activities under Heirloom Flats to know our neighbors better and have a good time!!

Arturo

2022-07-19  

The service has been phenomenal! Kyla went above and beyond to get us into our new apartment. She was a big factor in why we chose Heirloom Flats. She deserves recognition!! This place feels like home.

Karen

2022-07-18  

I love our building so much! We love having people over and show them how amazing everything in here is, not only the amenities but the staff and our neighbors

Jemilen

2022-07-11  

We’ve lived in Heirloom flats for 3 years. The location is ideal, close to the library, restaurants and driving distance to other towns. Our son has enjoyed the pool and courtyard every summer. Close to one of our favorite playgrounds, Jonathan’s...

2022-07-07  

Heirloom Flats is one of the most amazing places to live in Connecticut. During my time here, I felt like I was at home. The staff is respectful, friendly, and overall helpful! I never had a problem once in my two years there. The grounds surrounding...

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Kaylin Sabado

2022-06-30   Google

Probably one of the coolest apartments I’ve ever seen in my life. The staff are so friendly, and all of the residents are sweet and kind to one another! Too many cool amenities too :)

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Leah

2022-06-21  

Moving in was amazing, they had our keys ready for us, and even carts to wheel our stuff. I cant wait to see what amazing things I have coming while living in heirloom!

Zoe

2022-06-21  

I had a smooth and stressful move in yesterday! We love our new home and are so excited to see what this year has in store for us. Thank you so much Kyla and Amanda for making this a great experience.

2022-06-20  

The atmosphere here is always so upbeat! So many things to do and enjoy. Being able to walk to the library, shops and restaurants is lovely. The management team goes above and beyond and are super responsive to any questions and or needs. We are so h...

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Gena

2022-06-20  

The atmosphere here is always so upbeat! So many things to do and enjoy. Being able to walk to the library, shops and restaurants is lovely. The management team goes above and beyond and are super responsive to any questions needs. We are so happy we...

Lori

2022-06-09  

Over my lifetime I have lived in many apartments this is by far the best!!! It’s quiet, clean, and the staff is awesome!!! The variety of amenities is incomparable to any place I’ve ever lived!!

Kianna

2022-06-09  

Wonderful experience so far. We have lived her a month so far and are absolutely loving it. Everyone is so nice and welcoming. The neighborhood is so nice and great for walking my dog around.

John

2022-06-09  

With a gym, courtyard, pool, yoga room, meeting room, entertainment room, complementary beverages, regular food trucks, and amazing staff, Heirloom Flats is the best place to live in CT, hands down!

Kimberly

2022-05-31  

My favorite experience is all of the activities in the Courtyard. It's always buzzing with folks from all around the globe! I love smelling steaks on the grill when I get home from work. From the music, children laughing, etc until sundown when you h...

Courtney

2022-05-31  

I love living at Heirloom! I feel so at home the office staff are incredible people and the community is so welcoming. The amenities are amazing I love being able to walk downstairs and use the gym whenever I please.

Jessica

2022-05-31  

My experience here has been great here, as it is coming to a close now. We’ve been here 6 months, and we’ll honestly miss it. The staff especially, who have been so helpful and so kind to us, during our stay here.

Katherine

2022-05-31  

The staff is amazing! After a scary incident with the gas being on, Steve came in and fixed the problem and made me feel safe! He even sent a follow up email to check in .

Kyle

2022-05-27  

This place exceeds all expectations. Out of all apartments in Connecticut, this by far checked off all of the boxes. Thank you Heirloom Flats for making me first apartment a great experience!

Brittany

2022-05-20  

Amazing place to live! Everyone is very friendly and you meet so many great people. Walking into this place always brings you joy! I highly recommend!

Katharine

2022-05-19  

I just renewed my lease and couldn’t be happier living here. Everyone is so nice, Heirloom Flats is dog friendly, and lots of community events!

Brian

2022-05-09  

There are always lots of great activities. I'm surprised more people don't take advantage of them. The leasing staffing and maintenance team are always on top of things.

Nadlin

2022-05-08  

I love the weekly activities it feels good to meet people the place is very clean and comfortable I wish I could stay for ever I wish if everyone could experience the comfort that is here

2022-05-05  

I recently moved to Connecticut and I am so happy I chose Heirloom Flats! Amazing amenities with even better staff. Amanda was extremely helpful during my application and move-in process and immediately made me feel like I was at home.

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Francesca June

2022-05-04  

I recently moved to Connecticut and I am so happy I chose Heirloom Flats! Amazing amenities with even better staff. Amanda was extremely helpful during my application and move-in process and immediately made me feel like I was at home.

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Jordan

2022-04-27  

The last year at heirloom flats has been nothing short of amazing. The staff is always so friendly and helpful. Any issue that we’ve had, the team has worked with us to fix it and help us in any way possible. We wish we could stay, but we are defin...

Lily G

2022-04-19   Google

Heirloom has been a wonderful place to live. The community atmosphere, attentive and friendly staff, fantastic amenities, and overall peaceful environment makes it a great place to call home.

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Lily

2022-04-19  

Heirloom has been a wonderful place to live. The community atmosphere, attentive and friendly staff, fantastic amenities, and overall peaceful environment makes it a great place to call home.

2022-04-18  

Today is my last day at Heirloom Flats but I really enjoyed my time here. The staff are all incredible, helpful, and just good people. I’m sad to be moving but I loved my experience so much I’m moving into another building managed by the same com...

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Saip Eren

2022-04-18  

We have been living here for more than 1.5 years and we love the services that Heirlooms offers us! The engagement activities are good. Maintenance services sometimes can be slow.

Yvonne

2022-04-15  

Great staff, maintenance does a wonderful job! also Carlos keeps the Bld Squeaky clean! Thanks everyone for making our Bld a nice place to live.

Andrew

2022-04-12  

Looking for a great community?? Heirloom is the perfect place to meet new friends and neighbors. Every time you walk into the building everyone is so friendly and welcomes you. If you ever need anything I assure you that anyone would be there to help...

2022-04-05  

Heirloom Flats, as l toured the facility, was everything and more a busy professional would be looking for in place to call home. Everything from the amenities to the decor and the relaxing therapeutic atmosphere can and has only been found at Heirlo...

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Shawn

2022-03-30  

Murphy and I are very happy here at Heirloom Flats. Kyla and the management staff have been great. I work in commercial real estate and know how difficult it is to satisfy tenants. Heirloom is a place I would definitely recommend to friends and colle...

2022-03-21  

This is by far my favorite apartment community that I have lived at. Not only does the office team (Kyla, Amanda and Vicki) greet me by name every time I walk in the building or walk by them, but the maintenance staff (Steve and Josh) reach out and c...

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2022-03-18  

There is really no place like Heirloom. The front office staff is exceptional, not only do they know everyone’s name but they also know every dogs name. The amenities here are top notch, my favorite is the gym, it is spacious, clean, and has everyt...

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2022-03-18  

Living in Heirloom flats it’s awesome, the community is always so warm and loving, specially the staff, Steve, Vicki, Amanda, Kyla, Carlos and now with Josh! I have friends telling us this might be a cult, like is too good to be true, BUT IT IS!! I...

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2022-03-17  

I have really enjoyed my time here thus far. The complex is very well maintained and has great amenities. The staff has been really attentive in dealing with any concerns I’ve had since I moved in. Kyla is always willing to help regardless of how b...

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2022-03-17  

We love living at “The Loom”! The office staff, Vicki, Amanda, and Kyla and the maintenance team, Steve and Josh make this place run like a well oiled machine. We love the community events, our amenities as well as our well lit home. There’s no...

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2022-03-17  

Not sure where to start but living here has been an incredible experience. The staff, Kyla, Amanda and Vicki are all amazing. I was able to make a lot of friends with just a few months bc of all the events they hold! Not to mention it is a beautiful ...

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2022-03-15  

Steve. Josh. Kyla. Vicki and Amanda make living here a beautiful thing. Moving to CT, now knowing a lot of people the management team here made me feel comfortable and at home. They really do make it a sanctuary you want to live in. If you are lookin...

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2022-03-12  

Wonderful apartment complex with top of the line amenities and an on-site office staff that helps any way they can. Everyone member of the the staff goes out of their well to help residents which is evident when they say hello to everyone by name. Th...

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Jacqueline

2022-03-11  

I have nothing bad to say and feel at home here @heirloomflats! Everyone is so welcoming and friendly and I wouldn’t want to be anywhere else

Todd

2022-03-07  

My girlfriend and I recently moved in here and we absolutely love it. From the modern farmhouse finishes in the lobby/common area to the apartment everything is perfect. Kyla, Amanda, and Vicky were great at helping us navigate our move-in and made i...

Jill

2022-03-05  

Alot of events make for a fun time. Friendly and knowledgeable staff. Great group of guys and gals. Just continue to wish the sound barrier between upstairs and downstairs apartments was better. Becoming increasingly louder...even tho it's during nor...

2022-03-02  

Not Recommended for - Parents of school-age children! - Shift workers or early AM risers! - Anyone that values quiet hours - Seniors who value evening/night rest Cons - Cost exceeds the market value for equivalent apartments in the region - False sen...

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Saip Eren

2022-03-01  

We love living at Heirloom flats. The amenities are always clean. The services are good. Neighbors are kind. Maintenance service can be quicker

2022-02-19  

The apartments are nice designs, but the thing that makes this place special are the people who take great care of your apartment and you: the maintenance team, cleaners, the office staff. Everyone is professional and personable.

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Nicole

2022-02-19  

This is just the nicest apartment with the nicest neighbors and the nicest staff! The amenities are amazing, the events are great, and the location is perfect. I’m so glad I live here!

2022-02-18  

Been here for about 6 months now. Love this place. The leasing office and maintenance is so helpful and always on top of it. Kayla from the leasing office has been fantastic.

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2022-02-18  

Heirloom Flats is by far the best apartment experience I’ve ever had!!! The staff is fabulous!!! I love the perks. There communication is top notch!! Anytime I’ve submitted a request for repairs they have been very quick to respond!!

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Lori

2022-02-18  

Heirloom Flats is by far the best apartment experience I’ve ever had!!! The staff is fabulous!!! I love the perks. There communication is top notch!! Anytime I’ve submitted a request for repairs they have been very quick to respond!!

2022-02-17  

As someone moving to Connecticut for the first time, I was naturally a bit nervous. However, the staff and the residents made me feel right at home. The staff coordinates multiple events for the residents every month, which are very well attended. Th...

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2022-02-17  

I truly enjoy living at Heirloom Flats! This place is like no other. I have met amazing people who make this place feel like home! Look no where else than Heirloom Flats!

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2022-02-17  

I have lived here for almost 4 years now and absolutely love it. The office staff (AKA: the Dream Team) is both professional and personable. They do all they can to host engaging and fun events - even amidst the various Covid protocols. The amenities...

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2022-02-17  

Heirloom Flats is the most wonderful place to live. My husband and I moved to this area with no friends or family, but we quickly felt so at home with the amazing community here. The amenities are top notch and there is always a fun event to look for...

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Kimberly_D125

2022-02-17  

I have lived here for almost 4 years now and absolutely love it. The office staff (AKA: the Dream Team) is both professional and personable. They do all they can to host engaging and fun events - even amidst the various Covid protocols. The amenities...

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Danielle Ramin

2022-02-17  

Heirloom Flats is the most wonderful place to live. My husband and I moved to this area with no friends or family, but we quickly felt so at home with the amazing community here. The amenities are top notch and there is always a fun event to look for...

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Robin Tucker Lapidus

2022-02-17  

Heirloom Flats is a great place to live. The office staff is the BEST. I Love, Love, Love to hang with my fellow residents in the lobby!!!

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Herb Emanuelson

2022-02-17  

Love it here! People, location, amenities, gym, golf simulator, food trucks, and more.

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Brittany Laurenza

2022-02-17  

I truly enjoy living at Heirloom Flats! This place is like no other. I have met amazing people who make this place feel like home! Look no where else than Heirloom Flats!

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Shane Duell

2022-02-17  

Great community. Tons of events and ways to meet new residents!!!

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Karen

2022-02-17  

Living in Heirloom flats it’s awesome, the community is always so warm and loving, I have friends telling us this might be a cult, like is too good to be true, BUT IT IS!! I mean it’s good not a cult..

Lauren

2022-02-17  

I love coming home every day! Our apartment is beautiful with the best amenities (dishwasher, garbage disposal, in-unit washer and dryer), and our community has many perks including a lending library, beautiful gym, and plenty of places to work from ...

Brittany

2022-02-17  

I truly enjoy living at Heirloom Flats! This place is like no other. I have met amazing people who make this place feel like home! Look no where else than Heirloom Flats!

Pallavi

2022-02-17  

The apt and building are great aside from the high traffic noise from the apt above The amenities are very nice and the bldg is maintained very well

Katharine

2022-02-17  

Love living at Heirloom Flats! Leasing staff is friendly and maintenance responds quickly. Amenities and community events are a lot of fun. There is always something to do!

Alexandra

2022-02-17  

Love living at Heirloom! Only issue is that the hot water seems to run out rather quickly despite having maintenance look at it. Otherwise absolutely no complaints!

Cailyn

2022-02-17  

The residents don’t pick up their dogs pooop. It is very loud, walls are thin. Very expensive to live here thinking about moving. The staff are excellent and very friendly and the neighbors and dogs are all very nice

Christian Reed

2022-02-16   Google

Awesome staff on the property, friendly residents, great amenities and beautiful apartment units! I recommend everyone check out Heirloom Flats!

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2022-02-14  

I truly can’t say enough about this place. Friendly community, fantastic amenities, and great floor plans! From the moment you walk into the lobby area you are welcomed into the warm ambiance of the building by wonderful staff. They truly care for ...

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John

2022-02-08  

Great staff Awesome amenities Prompt response Awesome gym Lots of entertainment Grill and pool areas are clean Free coffee Free beer on tap.

travis.f.kozak@gmail.com

2022-02-02  

Heirloom Flats is an impressive apartment complex that reminds me of a high end hotel. I once almost called down to the front desk- true story. The staff are wonderful and make your living experience here even more inviting! The residents range in al...

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Kelly

2022-01-27  

Great apartment complex. Beautiful space. Some really great people. Some super not great people. Leasing office wouldn't know me if they tripped over me. Landscaper and snow removal suck. Security is worse. Quiero per no puedo. Moving to Talcott Ridg...

2022-01-26  

Living at Heirloom Flats means becoming part of a community who's sole purpose is to create a positive atmosphere to come home to. All negative outside influences seem to dissolve the second you walk into the front doors, where you are pleasantly gre...

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EthanP

2022-01-26  

Living at Heirloom Flats means becoming part of a community who's sole purpose is to create a positive atmosphere to come home to. All negative outside influences seem to dissolve the second you walk into the front doors, where you are pleasantly gre...

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Alexandra

2022-01-15  

The staff has been wonderful from the day I toured to the day I moved in. The entire process was SO easy. The building is beautiful with awesome amenities. Can't complain!

Brittany

2022-01-14  

Heirloom flats is one of a kind! It is the definition of “no place like home”. This apartment is continuously being cleaned and is always up to mar. Maintenance goes above and beyond to get jobs done in a timely manner.

Karen

2022-01-03  

I love living here, I love the friendly staff and how they make us feel so welcome, and how amazing and loving they always are with our puppy Ramona

Greggory

2021-12-24  

Beautiful building, great amenities, friendly staff, great location! Definitely a little pricey but you get your monies worth and then some!

Jonathan

2021-12-15  

When you think about a home, you think warmth, comfort, safety and a community around you that doesn't annoy you. The Heirloom Flats team makes all four of these things a reality and not just a daydream in your head. It really is a sanctuary and the ...

Jessica

2021-12-11  

So far, Heirloom has been great for our family. We love the amenities, the neighborhood, and the heirloom community. We definitely love the vibes, and the friendly neighbors. The management team is awesome and super helpful.

Ethan

2021-12-02  

Living at Heirloom Flats means becoming part of a community who’s sole purpose is to create a positive atmosphere to come home to. All negative outside influences seem to dissolve the second you walk into the front doors, where you are pleasantly g...

Katharine

2021-11-29  

Love this place! Awesome amenities and fun community events. The staff address issues in a timely manner and care about the residents. Best apartment I’ve lived in

Halle

2021-11-28  

Great place, clean, and quiet! We are so happy we get to live here and all our friends and family are jealous! We love to show this place off!

Jill

2021-11-24  

Would like there to be a way when elevator is reserved, it can automatically be set back so everyone can use. So it's not on hold at times overnight. Office staff is great. Always helpful and friendly.

Lauren

2021-11-09  

Been here for 3+ years and love my living experience! The staff is so welcoming, kind, and receptive. Amenities are wonderful - I'm particularly fond of our lending library that residents contribute to!

Kyle

2021-11-06  

Amanda was great! Very responsive with my questions for the moving process through email. Very professional. Handled all my paperwork on time and took care of everything behind the scenes. Thank you

Michael

2021-11-04  

Just started moving in and I'm super excited Just love the energy here. Living here gives me a different perspective on life. Live it up big!!!!!!!

Gena

2021-11-04  

The resort, as I jokingly call the Flats, never fails. Staff friendly and go above and beyond to come up with experiences and activities for all. Thank you all for how hard you work to make this a great place to live!

Nicole

2021-11-03  

All of my friends are so jealous of everything my apartment offers. Amenities, location, events, the staff - everything is amazing! So glad I signed a lease here!

Nina-Tiziana

2021-11-02  

Wonderful time here at heirloom! They sure know how to make you feel right at home. This community is great! I love the mini community we have here. Also everyone is so kind and I love seeing all the dogs interact with each other!

Scott

2021-11-02  

My stay here has been excellent. The staff is very friendly, neighbors are very pleasant. I have noticed a trend where people are not respecting assigned parking spots, and there are occasionally noice problems. However, these minor issues are not an...

Gabriella Turck

2021-10-15   Google

We are so happy that we have made Heirloom Flats our new home. Everything about this community is amazing - from the amenities, office and maintenance team and residents. What originally drew us to the community was the amenities and close proximity ...

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Ryan

2021-10-15  

The staff is the best part of the building. They’re friendly, professional, quick to respond and eager to help. They make this place what it is. The facilities are pretty sweet too! Great pool, gym, common and work spaces, beer and coffee around th...

Gabriella

2021-10-13  

We are so happy that we have made Heirloom Flats our new home. Everything about this community is amazing - from the amenities, office and maintenance team and residents. What originally drew us to the community was the amenities and close proximity ...

Michele

2021-10-11  

I moved into heirloom flats in August. The staff and residents are super nice and all the 4-legged friends are a bonus. The staff has been extremely helpful responding to all my needs. The complex is clean and quiet. I love all the events they have g...

Jillian

2021-10-11  

I love the amenities and the community experience! Really enjoy the special events that are held so that the residents can get together and do something fun while getting to know one another as well!

Brittany

2021-10-08  

Amazing place! Feels like home, the atmosphere is one of a kind! Clean, decorated uniquely and and helpful people that work here! I highly recommend this place!

Jonathan Wank

2021-10-02  

The Flats as the residents call it is the best place I have lived in CT. It’s a mix between Melrose Place and apartment living. I recommend it to everyone who likes coffee, beer and indoor golf and a staff who are amazing and friendly.

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jonathan wank

2021-10-02   Google

Lexie, Amanda and Vicki keep Heirloom Flats the sanctuary it was made to be. They keep the place running smooth so the people who live here can live in luxury and have a great experience. You don’t feel like you’re living in Central Connecticut.

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Kristen

2021-10-01  

Noise is terrible here but other than that, it’s great. Wish management could actually evict people for noise issues as stated in our lease agreement.

Sarah

2021-09-29  

The community at Heirloom Flats is great! There are lots of food trucks and events each month for residents. The building is kept very clean.

Karen

2021-09-25  

I love how pet friendly the building is My baby Ramona gets to see a lot of her friends all day It would be amazing to have a dog park in the building so they can play

Lori

2021-09-12  

I had a great move-in experience!! The staff is wonderful!!! My needs were immediately addressed. I initially chose Heirloom for the first interaction I had when I toured the property.

Allison

2021-09-12  

Great amenities and friendly staff. This place feels more like a vacation spot than my apartment! Amazing value, convenience, and sense of security

Jesse

2021-09-11  

we’ve been living here for a year and love being here. there’s a great sense of community and everyone is super friendly. it’s definitely a great place for pet lovers.

Danielle

2021-09-11  

I love living at the Heirloom Flats! The staff, community and amenities are wonderful! The property is well maintained and the cleanliness is pristine.

Susan

2021-09-09  

Great community for all ages. Nice courtyard with a pool and grills. Like hotel living. Like many other corporate managed buildings repairs or neglect seem to occur more frequently.

Danielle Simon

2021-09-08   Google

A wonderful place to live! Highly recommend the Heirloom Flats

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Jonathan

2021-09-05  

The sanctuary that is created by the Heirloom Flats team and community make it feel like an extended family. Now I need more words to get the 2,500 point bonus towards a gift card.

Shelby

2021-09-03  

Great amenities and friendly staff! The building is well kept, and there are lots of activities and great food trucks, making Heirloom an enjoyable place to live.

Meagan

2021-08-26  

I have had an apartment at Heirloom Flats and just renewed my lease for the fourth year in a row. The staff is always kind and helpful. The events are fun and varied. The amenities are always clean and the people that live here are respectful.

Parisa

2021-08-26  

I love the amenities and the cleanliness of the building. The gym and Starbucks coffee are some of my favorites! Location is also great with amazing restaurants very close by.

Janice

2021-08-26  

Heirloom flats has far exceeded all of my expectations! From the amenities, the community, the management...walking into the building has felt like home since day one.

Katharine

2021-08-22  

Best apartment I’ve lived in! Beautiful apartments and amenities. Also lots of fun community events! Staff is friendly and responds in a timely manner

Jesse Builes

2021-08-20   Google

heirloom flats is a great place to live, we love the apartments and the great events like the comedy show!

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Karen B.

2021-08-20   Google

We simply love Heirloom Flats! We moved in a year ago and really enjoy management and our neighbors. They just brought in an AMAZING comedy show this evening with 4 Corners that was hilarious. Please bring them back again and again. Great times all a...

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Jackson

2021-08-09  

It has been awesome so far!! But the aC doesn’t come into our bedroom! But everyone is so friendly here it is awesome!! I could not imagine moving into a normal apartment building

Kimberly

2021-08-09  

The Heirloom community is wonderful here. Residents definitely get the feeling of "coming home" when they come through the doors. In addition, the front office staff does so much to create a positive resident experience; with social events and food t...

Nicholas

2021-08-05  

The staff, neighbors, and building have been nothing but amazing. There are so many events to bring people together and try different things

Herbert Emanuelson

2021-08-01  

Love it here. Only knock would be that the rent is high. With interest rates as low as they are now, this expensive rent makes me consider buying a condo next.

Nicole

2021-07-31  

Love this complex! So excited that I get to call this place home! Everyone is so friendly and the whole application and move-in process was made so convenient for me!

Anonymous

2021-07-30  

The apartments are nice to look at but there are few floor plans you can actually tour. In addition, Bozzuto clearly wanted to save money on the building’s construction as there is little insulation in the walls, floor and ceiling. You can hear you...

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Linda

2021-07-30  

Where can you meet friends, have your furry friends by your side, drink a cold beer, sit by the pool, grill and sit by the fire pit watching the moon and stars…Heirloom Flats!!! Mic Drop…

Jordyn

2021-07-28  

5 stars. So far really enjoying the people/community/events. Friendly atmosphere makes for an outstanding place to live. The gym and golf simulator also make Heirloom Flats stand out.

Tara

2021-07-22  

Just moved in and so far we love the place! Apartment is clean and spacious, the amenities are convenient and well managed and we're excited to attend some of the community events.

Izabel

2021-07-16  

I love how clean everything is kept, the hallways and workout spaces especially. Maintenance has a good response time. I like how many activities there are to do during the week. You can tell they care about their residents.

Gena

2021-07-11  

I jokingly call this place the “resort” but in all honesty it isn’t a joke. Incredible amenities, friendly staff, immaculate grounds and the activities are just what you would find at any vacation spot. We are so grateful to be part of this com...

Susan

2021-07-02  

Love the concept of Heirloom Flats. I think you guys do a great job with keeping the place looking very nice and the office and maintenance staff are super nice. Most tenants understand how to live in an apartment but a few kind of ruin it for the re...

Brittany

2021-07-02  

Very clean and up-to-date place! The maintenance workers always working hard to keep this place up to par. They help with anything, with no hesitancy.

Jacob

2021-06-27  

Awesome place. Awesome staff. Awesome amenities. It was the perfect place for me and my wife. We can’t wait to meet more people in the community.

Megan Kozak

2021-06-25   Google

Great job done by main office with resident’s appreciation day! The whole event was well done and fosters a community not just an apartment complex! Well done by a hard working staff!

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Brittany

2021-06-24  

If you ever have an issue the staff are accommodating and work with with you to find a solution. The Apartment community spaces are kept clean and in great condition. If you take advantage of a the amenities and attend resident events is 100% worth t...

Karen

2021-06-24  

I’ve love living in heirloom Making new friends, having the beautiful energy of everyone in the staff. Also being the envy of all of our friends coming from New York

Kristen

2021-06-24  

Haven’t had a response back from management (Maria) on carpeting the person’s apartment upstairs so that we don’t have to hear constant banging, parties, and yelling from upstairs. Contacted my lawyer who will be putting our rent money in escro...

Alex

2021-06-18  

Overall a really nice apartment complex with great amenities. Units are decent sized, up to date, and well maintained. You get what you pay for in the sense of amenities and perks to living in the community, but I do believe they are rather pricey. F...

Jill

2021-06-10  

A upscale apartment that has recently seen a decline in upkeeping of the property i believe. ( paint and scuffs in hallways, flowers in planters, speakers by pool, power supplies by pool)

Judy

2021-06-03  

Review is ok. Upset that noise sucks in apartments. Amenities don’t get fixed properly. Maintenance shouid not be saying it’s a budget issue. Manager never here. Not acceptable for $ 1950 rent I pay for 1 bedroom without a window in the bedroom

Jonathan

2021-05-28  

The staff is great, the people are great, the amenities are great. What is there not to like. Now I have to fill out 140 characters to press submit.

Sue

2021-05-24  

Location and proximity to Bloomfield Center was a factor. Availability of a short term lease was a factor. Proximity to West Hartford was a factor. Cleanliness and safety was a factor. Inclusion of pets was a significant consideration.

Jesse

2021-05-18  

Friendly and clean community! I’d definitely recommend to others! Price is a tad on the higher end, but amenities are quite abundant. Cheers!

James

2021-05-13  

Between the great set of amenities, friendly staff, community events, and well-maintained living spaces, Heirloom Flats is a great place to live.

Nina-Tiziana

2021-05-11  

Always have been happy with heirloom community. You guys have always gone the extra mile and have always made the residents feel special to the best of your ability

Jordan

2021-05-10  

It has only been a few weeks in the apartment, but so far the staff have been super helpful and we are really loving our new home!! Can't wait for summer and the pool to be ready

Lauren

2021-04-29  

Love coming home every day! Staff is welcoming, apartments are beautiful, maintenance is easy to work with, our furry baby has lots of friends!

Nicholas

2021-04-27  

I just moved in and the process was so easy and organized. Everyone has been extremely helpful and the community has been very welcoming in just a few days

Mitchell

2021-04-22  

Thank you Heirloom Flats! The team here does a great job. From leasing to Maintenence to the cleaning staff, we appreciate your hard work. Us residents can be a lot to handle at times but y’all do a great job keeping this place clean, organized, li...

Glenn

2021-04-21  

Recently moved in and the staff has been so accommodating throughout the entire process. Having the ability to do essentially everything through your phone from their app has been immensely useful and time efficient. The atmosphere here and community...

Kimberly

2021-04-15  

Heirloom Flats is a great community. We especially enjoy all of the monthly activities. The great room and amenities are a great part of the space and encourage great social interactions.

Priyanka Abraham

2021-04-14   Google

Not only is this place gorgeous, the management team always goes out of their way to make your stay here comfortable. Sad I need to leave here due to personal reasons but I know I'll be constantly looking for another Bozzuto apartment to move into!

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Herbert Emanuelson

2021-04-11  

Great place, staff, maintenance, amenities, residents. Location is close to everything. I would give a 5-star rating if the rent was a little cheaper.

Kathryn

2021-04-08  

Heirloom Flats has great amenities. The gym and courtyard are our favorites. We’ve lived here 3 years and have enjoyed our time here so far.

Kathy Cooley

2021-03-30   Google

I filed a maintenance request online on Sunday night for service on my entryway door. The key fob entry was not working reliably. The service rep was there by 11:00 a.m. the next morning (Monday) and the problem solved in about 15 minutes. Service wa...

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Brittany

2021-03-30  

Amazing place to live! It has much more to offer than just a place to live! All the events planned make this place so fun and easy to meet your neighbors. Highly recommend!

Brian

2021-03-25  

Just moved in & very happy. The management and maintenance staff have been helpful and responsive to the few normal move in issues that needed to be addressed. All the fellow community members I've come into contact with have been friendly and nice. ...

Jacob

2021-03-17  

The amenities are amazing having everything available right on the main floor is really handy. Facility is very clean and everyone is respectful.

Kristen

2021-03-07  

Great place to live! Cant wait to meet some of the other residents once the place opens up more. Lots of amenities but you pay for it. Great central location.

Sarah

2021-03-04  

Living at Heirloom is good! It has its quirks but overall we enjoy it! The amenity's are great and our dog loves having lots of doggy neighbors!

Hailey

2021-02-27  

Everyone is very nice and maintance is ontop of everything. Everyone in the building is very nice and amenities are fun! Great place to live with an awesome restaurant next door

Mary Briggs

2021-02-12   Google

Not only is the staff helpful ,but the Ap’t Community is , too! I needed to move to a quieter ap’t and they found a new home for me - it is quieter , more sunlight , cozier , maintenance took down my heavy wall clock , and installed my bidet , an...

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James

2021-02-10  

Enjoying my time at Heirloom Flats so far! Very helpful staff, friendly community, and great amenities (pool, coffee/beer, gym, golf simulator).

Christyn

2021-02-07  

I have thoroughly enjoyed living here. The staff is so helpful especially during the initial adjustment. The amenities are amazing - specifically the gym. I feel so fortunate to be able to have access to this gym and this type of equipment. I have mo...

Cassidy

2021-01-30  

Love the amenities and the space. Everyone here embraces the community feel and is very welcoming, nice, & approachable. Love that there are activities that help bring the residents together

Brianna

2021-01-29  

It’s a wonderful place. Most residents are friendly and kind and help each other. The rent can be extremely expensive at times where you pay for amenities you don’t use, but the office is understanding of situations especially during this hard ti...

Jesse

2021-01-28  

Living at Heirloom Flats has been a wonderful experience this far! The place is for the most part, always clean and the staff are very active in ensuring we have a nice experience. The community and neighbors are quite friendly as well. One suggestio...

Megan

2021-01-28  

Great amenities, nice staff, safe place to live! The apartment layout is spacious with beautiful finishes. The addition of the food trucks that come weekly is very much welcomed at the end of a long day.

Marissa

2021-01-27  

Absolutely love it here!! Staff is great and so are all of the great events they host for us. Also love all of the wonderful amenities offered!

Karen

2021-01-26  

I love our home, it feels good to be in a community that allows pets and have great amenities I just wish we have a dog park where they can run with the other dogs in the building

Sheikh Uzair

2021-01-26  

It's a great community for people new to the area - lots of socializing opportunities and the amenities are great. The gym is the beat I've seen in any apartment building so far.

Brittany

2020-12-29  

Amazing experience so far! Amenities are awesome and apartments are tidy and well kept! The staff here have been tremendous with helping. Any questions, they’re always right there ready to help!

Linda

2020-12-28  

The best of all worlds...lovely modern apartments and community spaces, social interaction when you just want a little company and peaceful places to relax!

Herbert Emanuelson

2020-12-24  

Great staff! Great amenities! Love the food trucks and virtual events! Thank you for keeping community events going in a Covid world! Only wish, of course, is a lower rent.

Gena

2020-12-22  

Thank you for an amazing albeit different type of holiday party/ celebration. New renters and was surprised at the unexpected invite to a food truck extravaganza! What a fun and innovative way to thank your residents! Enjoyed every bite of it! Can’...

Amanda

2020-12-20  

I love living at Heirloom Flats! The pandemic has definitely put a damper on things here, but I appreciate that there are still food trucks and very safe events. The only thing I don't love about Heirloom is that the walls/ceilings seem to be very th...

Lauren

2020-12-18  

I love coming home everyday! I have lived at Heirloom for the past 2.5 years in two different flat styles. I absolutely adore the apartment features like in-unit laundry, garbage disposal, countertops, flooring, big windows, I could go on. I also lov...

Jonathan

2020-12-16  

everyone is great. the place is great. the community is great. The people that work here are great. I have no complaints at all. The amenities are great too, forgot that.

Kimberly

2020-12-09  

The community here really makes Heirloom Flats a special place to live. These connections are priceless! The staff has done a great job ensuring that even amidst Covid, we have things to look forward to each week.

Mitchell

2020-12-07  

Heirloom Flats... where to start. Amazing and friendly staff. Package concierge, comedy shows, food trucks, gym, golf simulator, beer on tap, movie theater indoors and out, pool, ping pong, hammocks, and peloton’s.... are you kidding me?! Where els...

Sarah

2020-12-01  

Would like to request another trash can be added at the Jerome Ave/ Jerome Way side of the building. People do not clean up after their pets.

Kristen

2020-12-01  

Everything is good except the other residents here arent that friendly and they need better parking lot security via more lights and working cameras

Jesse

2020-12-01  

We’re very happy at Heirloom Flats. We love the apartment, amenities, and the events. The staff has made our move very easy and everyone has been super helpful anytime we have questions.

Andrew

2020-11-30  

The amenities are like none other. I like how it’s a community here and everyone looks out for each other’s interests. The staff is super friendly and would do anything to help you out. The events held each month are a big plus while living here....

Mary

2020-11-20  

I’m an older widow and gone through major changes in my life . Pride is big . Age and being single has been discriminating .But not here at Heirloom Flats ! Everyone has been kind , helpful -and I’ve asked for a lot of answers and help, received ...

Janice

2020-11-09  

From the tour to move in date, Heirloom flats and Lexie have been nothing less than amazing! We are so happy to a part of this Amazing community!

Hailey

2020-11-05  

Very fun and clean place to live! Have done a great job with keeping the place clean during covid and continuing to have fun events and communicate with residents. Still unsure if will be renewing lease due to cost of a small place, but overall a gre...

Karen

2020-09-13  

We’re excited to start living here 🥰 Moving from Queens, NY So is nice to have a community where we don’t really know anyone yet. Also very excited about having a pet soon

Ava

2020-08-31  

Amazing experiences at Heirloom Flats! I love this community and all of the spaces. Staff is friendly and maintenance is incredible. Noises here and there but overall pleased.

Nicholas

2020-08-11  

Heirloom Flats is awesome! The amenities really make my day. The residents are great, I've made some really wonderful friends here and I am so happy I chose to here!

Hailey

2020-08-04   Google

About to move in and so excited! Shanice gave the best tour and had so much to share with me. I’ve heard nothing but amazing things from everyone and this place is like a dream. Can’t wait to move in and see what the future holds at heirloom! Tha...

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Hailey

2020-08-04  

Great and fun place! A lot of amazing amenities and I love the pool! Staff is very nice and accommodating and very much enjoy living here. There are bikes you can rent and always a new event going on.

Fairy Bagga

2020-07-31   Google

This review was long due I lived in Heirloom for six months, have to admit one of the best apartment I have ever lived in and I actually miss it. If I ever plan to move back to Bloomfield CT without any doubt I will move back to Heirloom Flats...

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Herbert Emanuelson

2020-07-02  

When I was searching for a new place, Patricia and team were great. Made me feel welcome while I was searching and when I moved in. Made it easy.

Navid

2020-07-02  

given the pandemic, experience has been positive. Challenges still exist within the community to enforce mask usage. also, clarifying expectations for newer residents would be appreciated

Keyon

2020-07-01  

My family has experiences racial discrimination from the known bullies in the building and it was never properly addressed by management despite me submitting a very lengthy outline of the issue.

Brittany

2020-06-23  

Move in was easy and apartment was clean! I am excited to live here and enjoy the community. The application process was easy and the virtual tours were helpful. I really like that you could measure things virtually.

Deema

2020-06-14  

Amazing I think I used the dog wash more than anyone here!! I might open a business washing other people pets LOL. Love how they are involved with everyone

Kayla

2020-06-07  

The place is beautiful and everyone we have met so far has been so friendly. The staff is absolutely fantastic. Just the upstairs neighbors are very loud! Otherwise, love the place!

Sarah

2020-05-18  

Living at Heirloom is good. Everything is very clean and the office staff is helpful. There does need to be more communication about things opening back up.

Rachel

2020-05-11  

I moved into Heirloom Flats in November 2019. I am extremely impressed with all of the amenities Heirloom has to offer. From the beer tap, to the state of the art gym, to the golf simulator, there is always something to do at Heirloom! I also love th...

Jeanmarie

2020-05-08  

We love this building, the people here and we really love our flat. I think the staff here is really great, helpful and kind which says a lot about the ability to make a business a home. Two call outs. We do not use the coffee or the beer tap and wis...

Vincent

2020-05-08  

Great place to live. Generally good amenities, although we can’t use them at the moment which is a huge bummer, especially seeing as that’s one of the reasons why we pay a premium to live here. Oh well.

Drew Allan

2020-05-04   Google

Purchase and move-in was a great customer experience! Shanice made the process very easy for me and it was a seamless process. Heirloom team did a great job keeping us safe from Covid while minimizing any disruption to the move in process.

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Hailey

2020-05-04  

Honestly pretty upset with the bulletin board and how everyone is yelling at others in the building for not wearing masks. About ready to delete the app and not do any community events because it’s just so rude to me.

Megan

2020-05-04  

We love living in a great community. We feel safe here and really appreciate the diversity. We miss the great amenities that heirloom has to offer.

Vanessa Vélez Toro

2020-04-30   Google

Its an amazing place! Clean, beautiful, quiet, convenient and with an incredible staff willing to help.

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Vanessa

2020-04-30  

Excellent community to live. Convenient facilities, friendly staff, modern apartments, quiet neighborhood, good entertainment activities scheduled.

Brad Parliman

2020-04-29   Google

It has been a pleasure living here. Amenities are great, price is fair, and value is high. Great people and culture as well which creates a very pleasant community.

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Bradley

2020-04-29  

It has been a pleasure living here. Amenities are great, price is fair, and value is high. Great people and culture as well which creates a very pleasant living community.

Lauren

2020-04-27  

We love living at Heirloom! Great commute to work, very clean, office staff is very friendly. Amenities are well maintained and enjoyable.

Dana

2020-04-24  

My husband and I have been living here over 2 years and were one of the first residents to move into Heirloom Flats. We love living here. It's a relaxing place to live with our pup and to have friends over for game nights. We love it here.

Kristen

2020-04-20  

Heirloom flats has been a wonderful place to live. I would highly recommend it. The community is great, the amenities are top notch and the staff are amazing.

Jill Mergendahl

2020-02-24  

brand new high end apartment's, friendly neighbors , very dog friendly. close to many great restaurants.

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Hanin Ziad

2019-12-13   Google

The word associated with Heirloom Flats is CLASSY , been living here for over a year now , the building is beautiful and secure, amenities are exceptional, the staff and maintenance crew are respectful, reliable and sweet and the community is diverse...

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Ny Mia Tran

2019-09-05   Google

Lived at HF for a year. I was originally drawn to the farmhouse/garden theme and amenities. There were no other place like this within Hartford area. The apartment layout with the great room and courtyard being in the center of the building was a suc...

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David Butler II

2019-08-29   Google

By far the best run apartment complex I've lived in (and have lived in several the past few years). Recently moved to CT, and the staff at Heirloom Flats has gone out of their way to make me feel at home. Shanice and Eric in the leasing office both h...

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Kyle Burns

2019-08-20   Google

Shout out to the Maintenance Staff at Heirloom Flats. Rob, Steve and Carlos do a fantastic job keeping this place in ship shape. Not only are they consumate professionalsbat their profession they are personable and a pleasure to interact with!

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Shamaila Imam

2019-07-11   Google

Heirloom sets the bar so high for other apartments.. I really enjoyed living here. Besides all the amazing amenities, the residents were all so friendly and Eric and Shanice from the management office were so helpful in making my move in and move out...

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Anonymous

2019-07-09  

While I agree that the fire alarms are SUPER sensitive, we spoke with maintenance twice and got them to switch to another fire alarm model and that has been a relief (still touchy when I open the oven, but I checked if it was sensitive to natural gas...

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kushal agrawal

2019-06-02   Google

This was one of the best apartments that we ever stayed in. The amenities listed on the website don't do justice to the actual living experience. The best thing about this apartment is the leasing staff (Eric, Shanice & Alysse) and the series/frequen...

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2019-03-16  

While a great community and one of the best apartment complexes in the Hartford area, the amount of noise you here from your neighbors, the hallways, etc. is disturbing. Again, great complex, but not much though was gone into reducing noise.

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Anonymous

2019-03-15  

Beautiful looking does not translate into beautiful living. Here's some complaints: 1. There is no insulation in the floors so noise travels like crazy. Constant complaints by neighbors for regular activities like walking around. No one can tell wher...

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2019-03-14  

Best apartment I have ever lived in!! We moved from houses to our apt and took our time looking. Heirloom Flats is unparalleled in its environment, amenities, staff, and community! I have lived in many apts, including in NYC and by far this is the be...

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Sharon Clause

2019-03-12   Google

Living at Heirloom has been an incredible experience. It's beautiful, peaceful, sooo well maintained, and community oriented! So grateful we moved here.

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H G

2019-03-12   Google

Best apartment I’ve lived in by far. Amazing amenities, from the golf room, to the pool, to the gym, etc.The staff are amazing and always go the extra mile.Wonderful community of people live here as well, and everyone is friendly . Can’t recommen...

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Carol Shores

2019-03-07  

Heirloom Flats has all the amenities anyone could want along with a feeling of community. The management is professional, thoughtful, helpful, and responsive to our needs. With residents of all ages and activities for everyone, it feels like living i...

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Chris

2019-02-26   Google

Heirloom flats is outstanding. I have lived in upscale apartments all over the country and for all of my adult life. The apartments here are unique, modern, spacious, and competitively priced. The community is a mix of younger professionals, older co...

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Eric Grant

2019-02-23   Google

It's a fantastic building with amazing amenities and a super friendly (and accommodating) staff. The location is prime with quick access to local shopping and entertainment, and just a few minutes to Hartford & West Hartford.

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Cheryl Endruschat

2018-12-15   Google

Absolutely the best place to call home. This isn’t just a beautiful place to live it’s like living with a huge extended family. The entire staff from cleaning, maintenance and front office go above and beyond to accommodate all our needs. Relocat...

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Tatiana Kimberley

2018-12-03   Google

This is the first time we move somewhere blindly without physically seeing the property before signing a lease. EVERYONE including Shanice, Justine and Eric have been amazing! We even met one of our sons class mates in the grilling area the other nig...

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2018-11-25  

Brand new complex in Bloomfield, great amenities and wonderful staff. Front office and maintenance teams deserve a special note - most helpful and personable, have been especially helpful with my move-in and deliveries. Common areas are beautifully d...

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2018-11-10  

Surprised by the noise from above. Lived in lots of apartments. Hoped for better. The reminder e-mails from staff are appreciated. Otherwise building is great and staff is top notch.

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erika santos

2018-07-09   Google

Great leasing office staff, amazing amenities and incredibly fast and helpful maintenance staff as well. This is a five star community hands down.

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PaulEyeMD

2018-07-06   Google

I had a great experience with the Leasing Staff at Heirloom Heights. Shanice was very flexible with my appointment and was very prepared and patient while we toured the apartments. The application process was entirely online which gives the leasee ti...

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Notfro Mhere

2018-05-18   Google

Happy I moved.Love my view and no undergrads unlike where i used to live in town.

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2018-02-13  

the best of the best within 20 miles

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paul butler

2018-02-01   Google

The best of the best... We are selling our home and moving in to a 3 bedroom in May.... We can't wait..... 5 star hotel amenities

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Ryan Piquette

2018-01-15   Google

Great place to live, impeccably maintained with a knowledgeable and helpful staff. Everything is brand new! The amenities include a heated pool, a state-of-the-art gym, and a lavish lobby with numerous rooms to host events.

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Jackie McFadyen

2017-12-19   Google

Heirloom is an amazing apartment complex!! The amenities are second to none - there's a heated pool, full gym with peloton bikes, amazing common area, movie room etc!! Plus, it's close to my favorite restaurant, Republic!

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Krystal Webb

2017-12-14   Google

beautiful property with incredible amenities! Staff/sales team is awesome too! Great place to come home to everyday.

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John McFadyen

2017-11-16   Google

Amazing amenity space.

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111 Nash

2017-11-16   Google

Great apartment located right near downtown Bloomfield.

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Showing 262 reviews with content.

Showing 262 reviews with content.