Two West

Reviews

Mathew L.

Simply a great place to live. Safe, Quiet, exceptionally well maintained property in the heart of the Gold Coast. A maintenance staff that is incredibly responsive coupled with a personable & professional management team, are the ingredients that mak...

Elizabeth S.

We have been here going on 3 years. Since the noisy dog below us has moved, we are much happier at 2W. Now we hope our once beautiful city will return to its glory sometime so it feels safer to live here.

Arti C.

the maintenance staff is top notch. very professional and efficient. the front desk staff aside from Edward is variable. the biggest issue is the garage door which is always open, or broken, or a couple times, stuck half way open so nothing taller th...

John G.

We have lived in 3 other high rise apt/condo buildings in this area. All were very nice and with great service. Since moving here we have been truly impressed with the building mgmt over those other buildings, with the staff, the upkeep of the proper...

Tim K.

Great management and property. Neighborhood is also fantastic with shops, restaurants and nightlife. Also, great amenities in the building including Gym and pool

Katarzyna L.

I appreciate the leasing staff, they have been nothing but excellent and responsive. My biggest issue is that certain things that I felt should have been addressed prior to move in were not. Broken handle on the window, dirty tiles in the bathroom, b...

Nathaniel E.

Everything has been pretty positive since moving in. Our unit has a number of maintenance problems though, which is why the score is not a 5.

Max M.

Love the apartment building and our apartment space is awesome. The amenities are great as well. Management was super helpful and responsive on move in day

Ada Chukwu Nmachi

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Tyler D.

We are newly-relocated to Chicago and have found 2 West to be a welcoming community and kind & responsive/capable staff. Our home is a lovely space with great views. Building amenities are great, especially gym and coffee bar.

Susan C.

The building is gorgeous and the location is great The apartments are modern and clean. Building management is so friendly, kind and efficient

Matthew F.

Great building! Just moved in and everyone has been extremely helpful and kind - including the other residents! We’ve had contractors and many changes to our unit and the whole team has been very accommodating.

Alex C.

Very service oriented, polite staff. High end amenities, and opportunities to be as social or private as one wishes. Responsiveness to some repair issues should be more prompt.

Harry J.

Wonderful building with outstanding amenities and a hard-working staff. It's a pleasure living here, and this summer the added benefit of an amazing swimming pool area has been a real plus!!

C Douglas S.

The door team makes the place feel so special. They are always helpful and friendly and full of great advice. Glad Evelyn is back! Now the team is complete again.

Shawna E.

I have had an excellent experience at 2 W Delaware Place. The management team, door staff, and maintenance staff are very responsive and helpful!

Edward F.

Two West is by far the best building I’ve ever lived in. They take care of every minor detail and are quick to address any concerns you may have.

Megan T.

Staff are incredibly friendly. Units are spacious. Amenities are high-quality. It's unfortunate that the building blocks the sun for the majority of the day at the pool, but otherwise the pool and deck are very nice.

Jayne R.

Beautiful building, can't beat the location. The management of the building is very responsive and the maintenance of the building is outstanding.

Donna S.

Apartment is very nice/big/good quality and maintenance is very quick to respond to any issues.Management is top notch with good communication. My only negative is although one of the doormen (persons) is absolutely great, helpful and always happily ...

John A.

Amazing location and wonderful building amenities! Very responsive management team and friendly staff! We have access to all the amazing shops and restaurants that the Gold Coast has to offer!

Jamil M.

Great staff (concierge, maintenance & management). Our move-in experience was seamless and the staff was quick to help with any questions we had.

Jonathon H.

The staff has been second to none. Incredibly helpful and friendly. Everyone took the time to learn our names, and have welcomed us to the building with great warmth.

Wendy S.

So far the management has been great. I love my unit with updated appliances, great views and good square footage. Looking forward to amenities this summer!

Taniesha S.

Lovely Place to Live! The staff are amazing, the concierge are the best. Management at its finest, excellent responses time, always answers phone/return calls.

Neil M.

Staff are always courteous and the Amenities are first class. The gym is never busy and has excellent facilities. Particularly like the pool area in the summer months

Harry J.

Wonderful building, with excellent front desk staff, attentive management and a great location! Looking forward to being able to enjoy the area even more as summer arrives!

Sarah L.

I’ve only been here a day, but you have all made my move-in experience great! Friendly staff and neighbors, as well as a great area to walk around :)

Gregory B.

I am thoroughly impressed with all aspects. of this building. The service as well as management is five star. The maintenance is equally as good. The amenities are without a doubt the best on the Gold Coast. I highly recommend this building to those ...

John G.

We moved in just this week and everyone and the facilities have made it very easy. I’ve never lived in a chicago high rise with as strong of a staff

Shawna E.

Two West Delaware is a sophisticated and lovely building filled with wonderful residents, management, leasing agents, maintenance, wonderful doorman and staff and so much more! I have lived here for several years and plan to be here for at least 2 mo...

Suzanne R.

Poor management and lack of proper maintenance resulted in my unit being flooded and my new hardwood floors destroyed. It also cause the back up of sewage in my nieghbors unit resulting in the destruction and contamination of her hardwood floors, van...

Nikolina L.

We love the staff and the neighborhood more than can be imaginable. We feel so safe here. Love the amenities and can't imagine leaving. This has become more than a house. It's a home.

Donna S.

I do like living here, but the one area that is lacking is in the doorman area. There is one doorman that is excellent, but the rest are lacking. In the amount we pay for rent, I would expect them all to be great. For one example, I shouldn’t have ...

Rashmi K.

Amazing service! Everyone working at 2 west has been so helpful. Service is impeccable down to very small details like helping lift heavy packages and making it easy to take things in your apartment. Everyone is so nice and helpful with all of my man...

C Douglas S.

Wonderful location in quiet neighborhood. Big green park next door. Walking distance to Oak Street, Mag Mile, and the Loop. Building staff very friendly. Amenities on par with other high-end residential buildings in Near North / Gold Coast.

Jayne R.

Love the building, think the price for the apartment is over top end of range for similar apartments - would have liked to see more flexibility given COVID-19 and especially restricted access to amenities etc

Harry J.

We had a smooth move-in, and the staff and management were terrific! We look forward to getting to know our fellow residents, and we're very much enjoying the neighborhood!

Elizabeth D.

Living at two west, is like one big happy family. Edward always is so happy to greet you at the door and is so nice. The gym and other amenities are great...when Covid isn’t an issue...

Tim K.

The location, staff and amenities cannot be beat. The units are also very nice and any maintenance issues are immediately addressed. Highly reccomend.

Megan A.

Love the neighborhood, staff, units, and view. Great place to call home. Have lived here for a few years new and hope for more to come. The park within blocks is a plus too!

Shawn V.

Building is in a great location. Front desk staff, maintenance staff, as well as all others are wonderful. Management is a little slow on following up on resident concerns, requiring frequent follow through by the resident until resolution is reached...

Marla M.

We haven't even moved in yet but so far the service from the front desk and management office are excellent! We're very impressed. We can't wait to actually move in soon.

Megan T.

I moved in to Two West in July and have loved my experience so far! The doorman are incredibly friendly, the apartment layout is incredibly spacious and the location is very convenient!

Jeffrey Yao

Just moved from CT after 20+ years into this BEAUTIFUL building in the Gold Coast of Chicago. The Management team we've been working with in pulling off this move has been remarkable. Everything from the showing, picking out which apartment, changing...

C Douglas Shaw

Building staff are always so friendly and thoughtful. Front desk team does a great job of welcoming and alerting. Custodial team has kept the building in great shape through the public health emergency. Maintenance team has been great to work on rece...

C Douglas S.

Building staff are always so friendly and thoughtful. Front desk team does a great job of welcoming and alerting. Custodial team has kept the building in great shape through the public health emergency. Maintenance team has been great to work on rece...

Superb timing and work style. I am very happy with this company and yes the team. will use it again.

Brittney M.

Love my community! Amazing location and beautiful building in Gold Coast. Large unit with great kitchen appliances for cooking and hosting. Our neighbors are wonderful and thoroughly enjoy our front desk team!

T. King

Love this place. Downsized from a larger place in the South Loop. Cannot tell you how much I love the location. Close to everything. The building staff is incredible from the desk/concierge team to the maintenance staff to the rental team. The units ...

Nick P.

TwoWest is a great place to live. Close to everything, great amenities and friendly staff. Couldn’t have asked for anything better. Props to Evalyn at the front desk-always smiling!

Syeda F

Building Managment did not disclose recent flooding, leaks, etc during tour, continues to ignore medical documents citing deteriorating health issues. Regional management equally indifferent, executive managment does not have valid contact informatio...

Jennifer Costantini

Love living here. The staff is so friendly and helpful.

Nicholas P

Lived here from 2015-2019 and love it. Location is perfect. Views are awesome. The team always goes above and beyond. The front desk staff is professional and always greet me and my dog by name. Couldn't ask for anything better.

Katherine P.

I love living at Two West! The staff here is my absolute favorite. They are so friendly, helpful, and the best we've ever had at an apartment complex.

Anonymous

I love this community for the building itself, space and location. Top notch service when needed and it feels more like home than an apartment. The kitchen and living room are great for hosting with lots of space. Love the high end appliances - Vikin...

Hannah Danielle

Two West is a beautiful complex located in a convenient and ideal location to reach grocery stores, shopping, restaurants and the lake front. The units are spacious and updated with modern appliances and flooring. The amenities are top notch and the ...

Quinn Feeley

My first year moving to Chicago was amazing and so much of it had to do with the Two West Delaware community. If you are moving from out of town or just looking for a new neighborhood, this is the place! The location was perfect in the city and I lov...

Elizabeth S.

I believe that people make the difference where you live. The staff is so professional and attentive. Our neighbors could not be more friendly. And location is the best in the city in my opinion. We love living at 2 W Delaware Place.!

Alexandra F.

I love living at two west Delaware! Staff is so friendly and building is so clean. My only two requests are bringing back in home pkg delivery and a peloton treadmill for the gym

Chary Gillom

My son and I were looking to relocate to Chicago. And Gold Coast has always been one of my dream areas to move. One things that sold me on Two West would have to be the renovations. The hallways are so nice it reminds me of a nice hotel. I was lookin...

Emily Etzkorn

My fiancé and I are looking to move after we get married. Two West has the perfect space for our new home! We are looking for a one bed, with a great view. Marissa showed us a newly renovated apartment. The new finishes brighten up the space. Everyo...

Alex Michalak

Beautiful views with plenty of natural lighting is one of the main draws in my search. I've been looking at several places in the area to move into, and I think this building is by far the best. The staff has been very welcoming and friendly each tim...

Kimberly K.

The management company does certain things very well, such as bringing in third party vendors to offer services to residents. The company needs to work on its written communications, which are often provided late, lack essential information such as d...

Jacob senne

Visited Two West, searching for a large 2 bedroom apartment with my girlfriend. The location is perfect, so close to Washington Square Park for our dog, and any place we want to go in Chicago is easily accessible. Every apartment we saw has large liv...

atsushi satou

Great apartment and good staffs, too! Maintenances are well done all equipments. Very friendly to children and babies also. Car parking is large space and convenient to get into the apartment.

Nikolina L.

Wonderful staff. So friendly and helpful. Always willing to go the extra mile to make living at Two West so enjoyable. Incredible living location. The most beautiful building.

Anonymous

Overall, my experience has been stellar. We moved in with a true white-glove service from the loading dock to the apartment smelling fresh and clean. The team on-site has bee great about seeing that all of our needs were met. Our new home is beautifu...

Kristen A.

I've been living at Two West for over a year now and love the friendly staff, high-end amenities and amazing location. I highly recommend this building to anyone looking in the Gold Coast/River North neighborhood.

Robert A.

I think Two West is a terrific place to live. Great location, beautiful apartment, attentive and friendly staff. Only minor issues are that convenient parking spaces are limited in number and the dog run on Two is not that well maintained. I think th...

Richard C.

Like the building, location, staff. Best upgrade to living experience would be (1) enforcement of curbing dogs outside the front of the building, and (2) switching cable from the atrocious and failing ATT Uverse to Comcast.

David S.

Mostly good service with a few challenges here and there. The front desk staff is generally attentive. The building maintenance staff is quite good. The office staff are often more preoccupied with sales than with communicating effectively and provid...

Edward P.

Very average. Management team and front desk teams are constantly changing. The rent is high for the value. The building is now over crowded, so the facilities are too busy.

Makoto O.

I had chances to live in Tokyo, Shanghai, New York, Toronto and Chicago, 2W is most favourable place to live with my family. Not only facilities but also the location.

Gary A B.

I only use this apartment part time, 125 nights per year. The unit I occupy is one of the original units and compared to the upgraded units my apartment is somewhat dated. An upgraded unit for the rental rate charged is overdue. I should be more proa...

Lisa S.

So far so good I moved in a few months ago. I love the location. The doormen could be more professional. In the workout room, would love to ha e towels and different treadmills

Margaret S.

Great location and amenities! Office staff is responsive to requests. The door and maintenance staff is exceptional. This is the best location Chicago to live.

james k.

Excellent location, high quality building, very clean and quiet Staff is friendly and looking to help, parking is adjacent and in good condition, very safe area and building

Jonathan T.

been ok. not bad some of the appliances have some real issues. washer/dryer is ok at best. dish washer is absolutely awful. the gym is good, but needs a rowing machine for sure.

Pj L.

Units are beautifully done with quality materials. We love to cook so love the kitchens. Building is well kept and the front door staff is incredible. Management is responsive and friendly. The shared amenities (other than the gym) could be nicer if ...

Carols C.

Good experience very interesting management. A good experience overall however have had some problems with people working at the front desk in the past

Molly M.

Great location, the staff here is really accommodating, friendly and in-the-know. Very clean and up to date building. Great gym. Love my unit.

C Douglas S.

Love the location, the amenities, the staff! Two West Delaware may be just a mile from the Loop but it is a peaceful, verdant respite from urban living.

Katherine P.

We love living at Two West Delaware. Our favorite part is the staff they've hired - from the front desk team to maintenance, we could not be in better hands. They always go above and beyond to make sure we are happy. And they are so friendly & easy t...

Perry S.

Moving here has been a Worlds difference. The amount of resources we have here makes it tough to want to leave for work or go out on weekends. The hot chocolate is better than Starbucks and the dog run is huge.

Taylor B.

Beautiful building, great neighborhood, great neighbors. Staff is very helpful & very friendly. Building has a great sense of community. Love having a chef in the building too.

Michael L.

The staff at the building could not be more nice and helpful. from the lobby staff to the leasing office all the staff members provide tremendous service. Also, the residents here are very friendly and courteous.

Atsushi S.

Great apartment and good staffs, too! Maintenances are well done all equipments. Very friendly to children and babies also. Car parking is large space and convenient to get into the apartment.

Maureen K.

Friendly, welcoming, absolutely beautiful quiet building. Lobby, hallways atmospheric experience equal to a luxury hotel. Private, respectful residential experience. Responsible, respectful Dog owners. Efficient comfortable elevators. Convenient warm...

Sandrine V.

The front desk is not as friendly as it used to be in the last 3 years. The turnover is high and there's no consistency in the level of services provided.

Adriana N.

after more than a year I never had any problems with the services in the building. prompt, attentive and always efficient. I am very pleased with my home.

Sahana S.

I absolutely love living here! The staff is so amazing and always very prompt to take care of my every need. The building is so centrally located

Elizabeth S.

Really like living here. The people are nice. The staff is great. BUT the areas off the elevators leading to the garages are a mess & have been for over a year. Such an eye sore. Not acceptable for such a nice building with such high rent.

Patrick D.

Overall, experience has been great. The noise in the neighborhood can been a bit much with the sirens and all but nothing we can do about that! The staff overall is very friendly and the amenities are good. Sometimes there's issues with packages. I'l...

Renee R.

The location is perfect. The gym is nice. The maintenance could use some work. It is not nearly as clean and well maintained as it was when I moved in 5+ years ago. Given the costs, amenities should be more updated.

Catherine F.

The building management and staff is excellent. I am enjoying living here since moving in only a few months ago. From location to amenities, Two West is the place to be! I will 100% be recommending Two West to my friends and family.

luis revuelta

Couldn't be happier with my experience. The front door staff are beyond friendly and the building is incredibly well kept. The apartments provide beautiful views all around, are spacious and have plenty of natural light. Highly recommend!

Jacob B.

Living at 2W is a great experience in a great area. The units are nice, the people are hardworking and accomodating and I always feel safe and comfortable. We have had some issues (small) with our unit, but I feel like that happens anywhere and all o...

Pallavi V.

Great location, beautiful amenities, neighborhood is lovely. Staff are friendly and eager to help. Staff are sometimes understaffed at the front desk. Mail delivery is terrible but that is a usps issue more than a building issue

Danielle Wartko

This is truly a stunning building. As soon as you enter you are greeted with a smile by the amazing desk staff. The lobby is cozy and complete with a fireplace for the cold days while you’re waiting for your Uber. The units have a spacious layout, ...

Patrick Daley

Two West is a beautiful building. From the moment you walk in the door everything exceeds expectations. The pool deck, fitness center and resident lounge are top of the line. The Two West team is great! Everyone is professional, caring and responsive...

Lisa Whitehouse

Excellent building. Excellent staff

John Arnold

Certainly an overall impressive building. Really loved the hallways in the building, felt like a boutique hotel. Alan did an incredible job of answering all questions I had about the building and the area will be bringing my wife back for a tour as w...

Nick Trevino

I was doing my research on luxury apartment rentals for my next place and called to set up a tour of two west delaware with Alan their leasing agent. The amenities in this building are amazing and really love that the pool is heated. Looking forward ...

Phillip Ganey

Was searching for my next apartment in the Gold Coast area and came across two west delaware. I walked in when I was in the area and Alan was able to accommodate me to see available two bedrooms. I am still early in my search but highly considering t...

Dylan Groce

Relocating to Chicago for work and a few friends in the building insisted I come take a look at what they have to offer. Love the surrounding neighborhood as well. Alan F did a great job explaining everything and making me feel at ease during this tr...

Nikki Beckus

This place is truly a gem in the Gold Coast. I was looking for a couple larger one bedroom options in the area and these seemed to take the cake. The Viking stainless steel appliances are beautiful and makes it feel more like a home than a rental. Al...

Brendan Faley

Recently viewed this place - incredible location within a vibrant community. Alan F. gave us an excellent tour and really captured the beauty of both the building and the surrounding area. Eased our search process tremendously.

Timothy Marron

Beautiful building in a great location. Received a tour from Alan Foresta, he was very knowledgeable and helpful throughout the whole process. Will recommend to anyone looking in the area.

Alex Bucz

I have been thinking about relocating to the Chicago area for a while, and Two West Delaware was far and away the best place I toured. Alan F. did a fantastic job showing me the building, the amazing amenities, and all that Chicago has to offer in th...

Austin Maximus

Beautiful building with an interior that is pure class. That along with the prime location have made it a strong contender to be our new home. Alan F. did a fantastic job showing my wife and I the place. It is nice to know we are in good hands during...

Carmine Sementa

Great place and better staff. Seek out Alan, he answered all of our questions and was very friendly.

Daniel Weber

Was in the process of moving to Chicago but didn’t end up doing so. Toured these apartments and had a great experience and would have loved to live here. Alan Foresta showed me around and couldn’t have been more helpful or friendly.

Adam Rogers

A lovely property in a great location with many restaurants that Alan Foresta told me about. Would recommend this location 10/10

B Gilkes

I am considering relocating to Chicago from the east coast and stopped by this property to check it out. Alan F. gave me a detailed tour of the beautiful building and it’s fantastic amenities. He also recommended plenty of shops and restaurants in ...

Ryan Lajiness

I am very happy that I moved into 2 West. The units and the building itself is beautiful! The staff is super friendly, helpful and are always creating new events or perks for residents to enjoy. The location is also perfect when it comes to transport...

Verified Resident 621199

Two West Delaware is a friendly, upscale community with fabulous amenities in a very walkable neighborhood. The modern urban lifestyle with all the services of a luxury hotel. The building is immaculately maintained and the people are very friendly.

Verified Resident 596195

My living experience at 2 W Delaware has been enjoyable. The property is kept clean and the amenities are terrific. The staff is kind and any problems are attended to swiftly. The location of 2 W Delaware is outstanding. Everything you need is within...

Verified Resident 593990

We are always greeted by the staff with a warm smile. They all know our names and we feel so safe in the community. Our apartment could not be more beautiful, the hardwood floors and marble countertops are so wonderful. We love everything about TWD a...

Pei Pei Chan Mirabella

Beautiful community!!! Love the team!!

Lauren Schramka

The best of the best of the Gold Coast! Huge luxury homes to die for!

Christine Cadeau

Beautiful property and friendly staff!

Verified Resident 564366

I like the building, but the prices is very high. I am thinking to move to another building next year. One thing I do not like here is because you are always changing the personal. It is not good. I think you need to mantain for more time the staff.

Verified Resident 530584

Very impressively designed and maintained property. The location is top notch and the apartments themselves fee luxurious and well constructed. Love the layout options and the amenities are icing on the cake.

Verified Resident 528801

Great central location in Chicago with lots of local amenities, friendly and supportive staff, and well managed and maintained apartment block. The block is built to a high standard with a very modern looking lobby. Would highly recommend a viewing.

Verified Resident 516166

We love Two West Delaware. The amenities, staff, and apartments could not be any better. We love how well the staff knows us already and we love the events the apartment building puts on.We never have to worry about something not being fixed in time,...

Verified Resident 504213

The building is very nice. But we have many problems with the utilities, that I think is to old. Another thing, you change all personal of the front desk, and the new one, almost of the time, is not agreable.

Verified Resident 503211

Excellent door people. Pleasant leasing team. Pool is great but should have more lounge chairs available . The parking garage should be cleaned . Garage very dusty & discarded food near some parking spaces

TheAwesomeGuy96

I live here. Great view.

Angel Espinoza

Bonito lugar