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Jack Flats
Reviews

Verified Resident 621751

2019-03-31  

I??™ve enjoyed inside the mill building. It??™s a really cool atmosphere and makes it a fun place to come home to. The parking spots are really far away from our apartment. I love how the apartment includes pet events for my dog and has monthly a...

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Verified Resident 621526

2019-03-30  

My experience at Jack Flats has been fantastic. I love coming home to my beautiful apartment in the Mill building. I truly enjoy having conversations with my neighbors, getting a sweat at the awesome fitness center or working at the business center. ...

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Verified Resident 620399

2019-03-27  

Jack flats is a beautifully managed property with amenities including a pool, grills and outdoor patio area, gym, office space and community room. Management is warm and welcoming, and maintenance staff are prompt at helping whenever needed! I love t...

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Verified Resident 606866

2019-02-21  

My experience at this property has been extremely satisfactory. I have finally found an apartment that feels like HOME. The amenities are excellent and the events that take place at various amenities are always so much fun. My dog LOVES the dog park ...

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Verified Resident 606881

2019-02-21  

It??™s been generally fantastic. Best management team I??™ve ever worked with out of everywhere I??™ve lived. They always great you with a smile and are very communicative via email and elevator posters when stuff is going on.

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Anonymous

2019-02-04  

Generally, Jack Flats has been great - pretty communicative, property & amenities are great, etc. My biggest issue is that the lease makes it VERY clear that smoking is not allowed on the property - yet when residents smoke inside the buildings they ...

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Verified Resident 595220

2019-01-21  

Great dog friendly community with incredibly helpful, kind and courteous staff. Well-maintained apartments and amenities with modern finishes. Management and maintenance staff go above and beyond to keep Jack Flats feeling like home through every new...

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Verified Resident 593954

2019-01-17  

Living at Jack Flats has been a great experience. The property is immaculate and the amenities are great. The staff is always helpful and accommodating and the maintenance staff is prompt. The cleaning staff works hard to keep my building pristine.

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Verified Resident 585150

2018-12-19  

The management is great and attentive to the residents needs, so are the maintenance. They are friendly and make it feel like a community. The grounds cleaning and crew keep the place spotless and feeling fresh.

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Verified Resident 585158

2018-12-19  

Parking was tough at first (Someone was always in my spot) Management moved me. Maintenance requests are always met and fixed quickly, Apartment common areas are always well kept. That is all I have but I need 200 Characters so ABCDEFGHIJKLMNOPQRSTUV...

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Verified Resident 582274

2018-12-11  

Excellent management, beautiful unique mill apartments, great amenities and location. Clean, modern and feels like home. Only negative is that Parking is limited and sometimes will find a non-resident car parked in your spot.

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Anonymous

2018-12-09  

I've lived at Jack Flats since moving to the area from the Midwest in 2015 and had the privilege of being the first person to live in my unit. While living here was nice then, it has been exponentially better since Bozzuto took over as the management...

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Chris Herring

2018-12-09   Google

Jack Flats is that rare combination of an apartment complex that is in an excellent location (walking distance from the MBTA Orange Line), where the staff are all friendly and helpful. Feedback is even welcomed and acted upon! The buildings are all r...

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Agnieszka_v

2018-12-03  

I strongly recommend this place! I moved into the property sight unseen, as I made the arrangements over the phone. And I was not disappointed when I arrived. Everything that I was promised and offered was there. I enjoyed my stay at Jack Flat comple...

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Emily_E723

2018-12-01  

Jack Flats has really become my home. I moved to MA from MD years ago and never really felt at home until I moved to Jack Flats. The neighbors are friendly, the staff is incredible, the grounds are well-kept, my dog has plenty of space & a dog park, ...

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Anonymous

2018-12-01  

I have lived here for 1 1/2 years and have really enjoyed my experience. When people ask me why I like it, I say it just feels like home. The staff are friendly and very accommodating! The complex is just steps away from hiking in the Fells, the T is...

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2018-11-30  

Jack Flats is a wonderful place to live with a great community of people. The staff is always extremely responsive to feedback and requests. They keep the interior and exterior of the buildings very well maintained. It is a great place to live!

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Emily_N901

2018-11-30  

Jack Flats has been all I have wished for and more in an apartment home community! I absolutely love the staff and maintenance team. Everyone is extremely helpful, warm, and welcoming. This apartment has all of the amenities you could ask for includi...

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Anonymous

2018-11-30  

Love living at Jack Flats!! The staff and maintenance crew is always super responsive and friendly. The mill building is one of a kind, though, I can hear my upstairs neighbor who is not even a loud person. The amenities are great and the fact that J...

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Christina_C727

2018-11-30  

I love this apartment complex. Mostly because everyone that I come into contact with (staff, residents, maintenance, etc.) is helpful, nice, friendly, responsive and WELCOMING! It really feels like home here.

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Kcwelton

2018-11-30  

The buildings and grounds are very well maintained. Professional staff is very attentive to any (rare) issue that arises. Quiet unit, we rarely hear anyone around us. Love it here! Our dog also loves the dog park, and our 2 kids loved the pool in the...

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Anonymous

2018-11-30  

Jack Flats is a great place to live where the interior and exterior of the buildings are very well maintained and the staff is always very friendly. The residents are all very respectful and kind. With a close proximity to the T, it is a great place ...

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lyndsaywallace

2018-11-30  

My partner and I have lived at Jack Flats since August 2017 and have renewed our lease once so far in our one-bedroom one-bathroom 750-square-foot apartment in the Mill building. We work in downtown Boston and chose to live in Melrose because of the ...

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Emily Norman

2018-11-30   Google

Absolutely love this apartment community! Staff is friendly, apartments and amenities are in excellent condition.

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Tyler Kirtland

2018-11-30   Google

Jack Flats is a great place to live where the interior and exterior of the buildings are very well maintained and the staff is always very friendly. The residents are all very respectful and kind. With a close proximity to the T, it is a great place ...

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Verified Resident 573982

2018-11-21  

Overall enjoy the excellent care and maintenance, convenience and safety. Great location, wonderful staff, nice amenities. It had been a very long time since I was a renter, and I was a bit nervous about the switch, but I am very happy!

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Verified Resident 558416

2018-10-17  

We leased for 9 months and ended up only needing 6, during a home renovation, and the whole process was very renter friendly. As a family of five with three active children and a dog we were nervous to move to an apartment complex but Jack Flats exce...

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Anonymous

2018-09-25  

My husband and I have been living here for about six months and, over all, love it. Modern apartments, very well maintained (when we moved in, the place had been freshly painted, cleaned, and it looked like the carpet had just been replaced), great s...

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Verified Resident 547087

2018-09-24  

Apartments and property are clean, and staff is helpful and professional. Neighbors are quiet and generally Friendly. Overall it has been a very pleasant experience living here. The biggest annoyance is parking - there isn't enough of it. Only being ...

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Verified Resident 532539

2018-08-25  

I moved in just a few months ago and already feel at home. I love having access to a pool and gym. The location is wonderful with a nature reserve across the street, the T only a short walk away, and downtown. My apartment in the Mill building has th...

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Verified Resident 531247

2018-08-22  

Jack Flats has been the nicest, friendliest community we have ever lived in. Management encourages us to meet and interact with our neighbors, something we've never done before, but we're glad they did. We've made some true friends here. Jack Flats d...

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Verified Resident 529172

2018-08-18  

I find Jack Flats to be a very nice and pleasant community. I am starting my fourth year there and I have never been disappointed with the office staff, maintainance crew, or the other residents. It is a great location for people that drive, take pub...

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Verified Resident 528651

2018-08-17  

Our apartment and the property overall are great, especially considering the location in vicinity of the Orange Line and 93/Route 1. I think the units are overpriced, however, especially considering the faux flooring and old appliances that do not al...

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Verified Resident 528717

2018-08-17  

Conveniently located, clean apartment living. Just steps from T stop, and a short walk to downtown Melrose, MA. Great schools, restaurants, theatre, and community! Hiking two blocks from the front door.

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james shainker

2018-08-06   Google

Moriah and the entire staff facilitated a seamless and friendly move from the Initial showing, to the lease agreement to the actual move and all the details in between. The unit was clean and welcoming. I highly recommend this community. The service ...

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Verified Resident 516211

2018-07-20  

The management has been very accommodating and attending to our needs in a timely manner. The quality of the utilities and units are very nice but at times seem a bit too expensive for what we get. However, we are very happy here.

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Verified Resident 516252

2018-07-20  

I love the apartment and complex community. The management staff is friendly and very helpful/responsive. The pool and gym is a huge bonus and the community is only a 10 minute walk from the orange line making the commute to the city easy and quick!

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2018-07-20  

The property was gorgeous and the leasing staff was friendly and helpful.

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2018-07-20  

Very professional and thorough

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Ed Buice

2018-06-27   Google

The management and maintenance team is efficient, professional, and competent. The facilities and amenities are excellent. We are enthusiacally supportive new residents!

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Verified Resident 503583

2018-06-22  

Very positive! Love the trivia nights, paint nights and other community events Jack Flats hosts. The amenities are superb, particularly the fitness room with peloton bike, the firepit and grills, and the lounge room with a coffee maker and pool table...

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Anonymous

2018-06-05  

great overall. grounds are well kept, maintenance issues are resolved quickly and staff is wonderful. literally they are the nicest people and always friendly and willing to help or just say hello. i'd absolutely recommend living here to others. whil...

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Cathy Merican

2018-03-27  

Just moved in a week and a half ago. Love the apartment, nice and spacious. Management company seems awesome. Minor issue with our heat the night we moved in, so we also experienced the fabulous maintenance service. Only disappointment so far is the ...

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Verified Resident 466629

2018-03-20  

Fantastic community. Bozzuto truly creates community and puts on great social events including BBQ, trivia nights, trunk shows. Upkeep maintenance snow removal and trash removal are seamless. No complaints

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Laurie Lewis

2018-03-18   Google

Great staff they make me feel like family.

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Verified Resident 458763

2018-02-28  

For the price, you can't do much better with the size of the apartments and the amenities. The management staff is also the nicest and most responsive staff I've ever worked with in an apartment complex.

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Verified Resident 458773

2018-02-28  

I thoroughly enjoy living here and the amenities. The staff is wonderful. I also like there are regularly scheduled activities for the tenants. The apartment community is clean. Snow is removed in a timely manner

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Verified Resident 458786

2018-02-28  

I absolutely love Jack Flats. This apartment has been everything I needed. I finally found a place to live that I??™m happy with. The office staff & maintenance are both kind and helpful. I know there is always someone there help me if I need it. I...

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Verified Resident 457702

2018-02-26  

We've had an excellent experience. Our apartment is clean, the maintenance is reliable, and every interaction with management is prompt and professional. The few problems we've had have been resolved. The only complaint we have is that we feel like t...

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Verified Resident 457139

2018-02-24  

I haven't live in an apartment building since 1974 and had only heard complaints and dissatisfied comments from acquaintances who currently live in one. I really had no idea what to expect, but from the tour I really felt I might not be moving into a...

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jacksont1776

2018-02-23  

Have lived here for about a year. The property itself is great and Melrose is a fantastic town (quiet, friendly people, sense of community). Great location in vicinity of T (12 min walk) and Boston (5 miles). Also close to 93 and Rte 1. Maintenance s...

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Verified Resident 443436

2018-01-21  

I have lived at the Jack Flats apartments since June. Amy ,Kayla and Moriah are amazing .they are always there to answer any questions or assist in any issue. Bruce in maintance is great ,he goes above and beyond to make sure your issues are handled ...

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Verified Resident 443456

2018-01-21  

Safe, clean and ridiculously beautiful! Staff really makes an effort to cater to anything that arises and you really do feel like you're part of a community. We were lucky enough to sign a lease while still out of state! The team made sure to send us...

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Gerald_P240

2018-01-10  

I Love living here,no matter what the issue as small as a light bulb they are there immediately Everything is so well maintained, and the entire staff is so amazing. They are always going above and beyond to make us HAPPY

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Amin Anjomshoaa

2018-01-05   Google

Very friendly management and staff. Jack flats offer a high quality of living compared to other nearby communities in Melrose.

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2017-12-07  

Jack Flats is a very pleasant place to live, with excellent amenities

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2017-12-07  

Very pleasant. Over and above what I imagined

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Verified Resident 424198

2017-11-26  

I am very happy living here in Jack Flats. Access to the T and to a lovely downtown area in Melrose give me the best of both world. Package Concierge is fantastic. Looking forward to using other terrific amenities.

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Verified Resident 424017

2017-11-25  

Leasing office staff is professional, helpful and welcoming. Location is great - near orange line for an easy commute into the city, and also a short mile walk to downtown Melrose. Mill building apartments have a wow factor with unique character such...

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Verified Resident 423124

2017-11-22  

I have enjoyed my time at Jack Flats so far. I have just renewed my lease for an additional year. Over all I find the property safe, clean and friendly with easy access to the train and amenities in the Melrose area. The staff is always greeting me, ...

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Verified Resident 410669

2017-10-25  

Very available staff. Amenities well kept and fun. Tasteful decoration. Place has lots of character with bricks. Absolutely love living here. Maintenance team on top of things. Very professional. Parking in general a bit pricey but great quality.

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Verified Resident 410684

2017-10-25  

great experience so far. The location and apartment is nice. Common rooms are very clean. My only complaint is that for a community our size the gym should have more treadmills. I also think we should lock the gym doors at all times as I feel outside...

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2017-10-24  

Great experience. No complaints other than I would like to see more treadmills in gym

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Verified Resident 409298

2017-10-21  

I have had a very positive experience here and I love the management office Sny maintenance problems have been taken cared of efficiently.The crew is just great and they are a well oiled machine and you are very lucky to find that.

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Vince Tieu

2017-10-18   Google

Jack flats under bozzuto management is a phenomenal place to be. They are a great management company. They are friendly and prompt about any issues during your stay. The place is wonderful and everything is fair.

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Verified Resident 397588

2017-09-19  

Jack Flats is an amazing living experience. Very responsive and caring personnel. Extremely clean and well maintained public common areas. Neighbors are friendly and caring. Parking is never an issue. Amenities are incredibly top notch.

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2017-09-18  

Jack Flats has been nothing short of an amazing living experience. Caring and responsive personnel.

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Verified Resident 395999

2017-09-15  

As expected but not above and beyond. The carpet was covered with hair from the previous tenants when we moved in. The maintenance crew took care of it immediately but we were disappointed. The carpets are in decent shape but would be replaced if it ...

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Verified Resident 396030

2017-09-15  

In August, my boyfriend and I moved to the Jack Flat's community and it has been a total breeze so far. We are impressed with our 1-bedroom space which has finished appliances, high ceilings, brand new carpet and hardwood floor, and six tall wall-to-...

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Verified Resident 396035

2017-09-15  

A large reason why we chose Jack Flats was due to the highly rated property management company. I'd previously been with a horrible property management organization and vowed to go somewhere that the tenants were truly happy. The loft-style apartment...

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2017-09-14  

In August, my boyfriend and I moved to the Jack Flat's community and it has been a total breeze so far. We are impressed with our 1-bedroom space which has finished appliances, high ceilings, brand new carpet and hardwood floor, and six tall wall-to-...

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2017-07-13  

Very nice, happy with my apt.

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Verified Resident 357642

2017-06-15  

We have lived at Jack Flats for just about 6 months and are very happy with our choice to do so. We sold our small house and the 2-bedroom, 2-bath apartment feels so much bigger! The management is responsive to requests, the great room is a lovely pl...

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2017-05-25  

Amazing community in a great location close to the T station and Fells.

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2017-05-17  

The environment at jackflats is one that I am proud to live in, I feel lucky to be a part of suc a great community and I am proud of the place I consider my home.

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Verified Resident 334212

2017-04-20  

Instantly after we moved into Jack Flats it was clear that the managements main goal is to make you feel like this is your home. I would definitely recommend this community to anyone that is looking for a new place to live.

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2017-04-19  

The management and the maintenance staff at Jack Flats really go out of their way to make you feel at home.

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Verified Resident 321572

2017-03-16  

My experience at this property has been positive! The management and the maintenance staff are professional and polite. The amenities are always cleaned and in great shape.We moved into Jack Flats in August 2016, and we plan to renew our lease! We al...

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Verified Resident 315450

2017-02-28  

overall, the apartment community is very well maintained, and the staff is friendly. The apartments are very nice; however, I feel they are slightly overpriced. I would expect these prices if the location was closer to Boston.

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Verified Resident 314711

2017-02-26  

So far, I have enjoyed being here. It is quiet and has lovely landscaping. The maintenance crew works hard to keep the areas clean. Great job on snow removal. I am looking forward to the use of the pool and going to the book club. I think the buildin...

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2017-02-25  

very pleasant,convenient to shops and transportation. Embraces local history!

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Verified Resident 312393

2017-02-19  

Coming from a private residence I was a little nervous about moving into an apartment community - Jack Flats has exceeded my expectations in all areas - safety, cleanliness, friendliness. You don't hear your neighbors, if something isn't working prop...

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2017-02-18  

Has been beyond my expectations - coming from a private residence to apartment living I was not sure what to expect - Everyone at Jack Flats is extremely helpful if you have a question. The grounds, the common areas, the buildings are kept extremely ...

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Verified Resident 306799

2017-02-01  

We're really happy here!!! Great quality all-around wonderful staff great management the walls need to be freshened up though both in apt & hallways darker shade:) Community friendly and good quality people

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Verified Resident 305546

2017-01-28  

Living in this community has been a pleasant and positive experience. The management and maintenance teams are professional and responsive. Friendly neighbors and great amenities make this community a wonderful place to call home!

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2017-01-27  

My living experience has been quite positive. I never planned on living in the community for as long as I have and it has been a pleasant and enjoyable time. When I had a dog the amenities suited specifically for his needs were on par with a dog frie...

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Verified Resident 304045

2017-01-24  

excellent place!! friendly staff! efficient management! excellent place!! friendly staff! efficient management! excellent place!! friendly staff! efficient management! excellent place!! friendly staff! efficient management! excellent place!! friendly...

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Verified Resident 304050

2017-01-24  

The experience with the new management has been a million times better. The apartments are nice and reasonably close to the orange line however you need a car to live here for convenient access to the grocery store.

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Verified Resident 302762

2017-01-20  

It's been quite of the staff is phenomenal just some minor things that I'd like to see happen like the hallways can be repainted maybe a dark color... Overall it's freeing & wonderful experience for me & my daughter..

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Verified Resident 300245

2017-01-13  

Been an amazing experience thus far. The entire community is great and my dog especially loves his 4 legged friends at the dog park! When I moved in over a year ago I could have never expected to have the experience that i'm currently having. The ent...

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Verified Resident 300306

2017-01-13  

Apartments are very nice and staff is friendly. The train can be loud depending on if your apartment is facing the tracks or not. The complex is definitely expensive but it's comparable to other complexes in the area with similar amenities and proxim...

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Verified Resident 300308

2017-01-13  

I enjoy living at Jack Flats. The amenities are great, particularly the new agreement they have with FIT which allows residents to sign up for personal trainers to come to the complex gym. The management is very friendly and helpful and it is a great...

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Verified Resident 300384

2017-01-13  

Good management, good amenities, good location. Very close to the T and central area of Malden and Melrose. You can get everything you need within 3 miles. People here are nice and the management team is awesome. On side handy guy, valet trash pick u...

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Verified Resident 300404

2017-01-13  

I've had a wonderful experience with Jack Flats. The Melrose area is lovely, the dog friendly complex is ideal and welcoming, the community spaces are clean and beautiful. I feel very lucky to live here.

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Verified Resident 300455

2017-01-13  

My needs have been met. Maintenance really gets things done in a timely manner my dogs are very comfortable very quiet, I do feel that a parking space should be included in rent as well as there should not be an extra pet fee since there is no extra ...

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Verified Resident 300507

2017-01-13  

I moved into Jack Flat apartment community October 2016. The staff and maintenance dept are excellent. However, I prefer a non pet community and or have the Management Co limit one of the buildings on the premises as "pet friendly"

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Verified Resident 300565

2017-01-13  

The service is great. The maintenance team was here 8hours after I placed an service request. The new package system works for me. Overall jack flats has improved son much since stone place. The service is great. The maintenance team was here 8hours ...

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Verified Resident 300664

2017-01-13  

We moved to Jack Flats seeking a better community with more amenities for our two dogs. Since then, we have made many friends and enjoy living in such a friendly and well-maintained apartment complex.

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Verified Resident 300692

2017-01-13  

I have lived here for 3 weeks. So far so good. Wish my parking space was closer. Needs more guest parking. Overall it's very nice and I love living here. :):):):):):):):):):):):):):):):):):):):):):):):):):):):)

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Verified Resident 300698

2017-01-13  

Very friendly community. The office and maintenance staffs are excellent and can't do enough for you fast enough. I never expected apartment living to be so enjoyable. I also like that it is a dog friendly community and dog lovers seem to be very fri...

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Verified Resident 300710

2017-01-13  

Even though my husband and I have lived here for under two months we are so incredibly happy. We really lucked out with an available large corner 2-bedroom. We here nothing from our neighbors and very little from upstairs (we're on the first floor.) ...

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dugburden

2015-09-15  

Looks and feels great.. Renter beware.. Management promises are not followed up on and they will keep your deposit for no reason at all. Tried to rent an apt they kept my deposit of 250 for no reason. Look else where avoid the problems

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Charlene Jenkins

2015-08-25  

Very friendly, dog friendly and welcoming environment. I couldn't believe how much the staff worked with me to make sure me and my furbabies had somewhere to stay. Great gym and swimming area. Cons: reasonably priced compared to all the other apartme...

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ALI ALDAWOOD

2014-05-26  

I Have lived in Alta Stone Place for 1 year, since it opened in 2013. The property is perfect and people taking care very well of Lessee with prompt response in case of any maintenance. The only Issue I surprised with is that, I already left the prop...

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ECP827

2014-03-18  

I'm writing this review as a potential renter. We recently visited Alta Stone Place in Melrose for a model unit/amenity tour and we were positively thrilled with the attention and service we received from the get-go. Lindsey, our leasing agent, saw u...

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can35

2014-03-18  

We have lived in Alta Stone Place for a year, since it first opened, and we love it here! The management is super nice and responsive, the grounds are well kept and maintenance calls are answered very promptly. In the summer the grills and pool are a...

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ryanc1

2013-12-06  

I just moved into Alta Stone Place and this is a one-of-a-kind community. This is not your typical rental community. These apartments were built even better than condos. The developer obviously spared no expense in building these homes and you'll rea...

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Mandapop

2013-09-26  

We have been living at Alta Stone Place since June and w couldn't be happier! The apartments are beautiful and make us feel like we live in a home and not an apartment. It has gas cooking and full size washer and dryer! The office staff is incredibly...

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SimonW123

2013-09-23  

We moved into Alta Stone Place in May and instantly felt at home. The facilities are second to none with brand new gym, cinema room, swimming pool and fantastic common room called the "great room". The great room is just that with a large leather sof...

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