The Capitol

Reviews

Ty Hyderally

I have been at the building for almost 2 years. When I first got here, it was in the midst of some construction and quite noisy. Despite these issues, I must say that the staff continued to have such a positive can do attitude and worked with the res...

Alex_H240

I love the capitol! It is my favorite place to come home to! The staff is incredible and amenities are superb. Anytime there are any issues the staff are quick to solve and it is never a hassle. I love the community living space that allows me to ent...

alexandercoverly

There's a reason why we have lived here for 10 years. Not only has the building looked better than ever after a stunning renovation, but the staff is also the nicest group of people you'll ever meet. They clearly invest a lot in their team, as almost...

Alexander Coverly

There's a reason why we have lived here for 11 years. Not only has the building looked better than ever after a stunning renovation, but the staff is also the nicest group of people you'll ever meet. They clearly invest a lot in their team, as almost...

Verified R.

I am very pleased with my decision to rent at The Capitol. The location is perfect and the staff are always helpful and friendly.

Verified R.

Great staff including the front desk, the building maintenance team and the management team (e.g. Maura, Kylie). Very speedy and courteous team.

Kyle Cotler

I lived here for three years. The first 16 months were tough because there was a ton of construction and renovations being done. I certainly would not have recommended living there at that time. However, during the latter half of my time there, I cou...

Verified R.

My rental experience at The Capitol Chelsea is excellent. The management team is very friendly, knowledgeable and efficient. They seem to know every tenant in the building, which is impressive. Front desk staff is equally friendly and effective. And ...

Verified R.

I loved my experience at The Capitol. Great location, convinient amenities and amazing team.

Ben Weisenthal

I would highly recommend the Capitol to anyone looking for a great building in a great area.

Kevin_B873

I've seen the building go through a lot of renovation that as it's becoming available is fantastic. It was a bit of a rough go for a bit with elevator issues and the construction but those issues have subsided and the new lobby and common area/cellar...

Jeremy Geffen

When I first moved into this building there were many problems, most notably an elevator system that was woefully inadequate and which resulted in waits of up to 25 minutes. However, the elevators have now been modernized and this is no longer a seve...

Verified R.

The staff at the Capitol are wonderful! But management does not communicate well about important changes to the building, amenities, etc.

Verified Resident 591008

Great......................................................

Verified Resident 559717

Of all the apartments and apartment buildings we've lived in, this is by far our favorite. The building is beautiful, and though we moved in during a time of construction and renovation, we never felt as though we were inconvenienced and the work com...

Best place weve ever lived in! Theyre constantly improving the building and the staff is like family to us.

Joshua S.

Best place weve ever lived in! Theyre constantly improving the building and the staff is like family to us.

Aldona Dabrowska

The worst company to do business with, as a broker I have never heard so many stories about getting paid from management, Just empty promises! Very dishonest and disrespectful!

Anonymous

The building used to be great 2 years ago. Now they're updating EVERYTHING - which ends up BREAKING everything. Elevators never work, there is constant noise from construction (don't move here if you ever work from home bc I can't get 1 call in durin...

Matthew Mizrahi

Despite the new lobby and amenity space, the renovation work continues to be disruptive and poorly managed. The brand new gym that was unveiled this winter after months of closure has now been cut to half its size, with equipment removed. The club fl...

Verified Resident 519086

The manager office doesnt care about your issues with elevators or cockroaches. They will charge high end prices and ask you deal with living in a construction site. The roof deck was great for the four months I had access to it. But then it was clos...

Verified Resident 517764

Moved into the building without being told about the scaffolding work, elevator renovation or lobby renovation. All the work started within a few months of our lease and I felt pretty deceived by the leasing office. I have also heard the sales agents...

Awful.

Anonymous

Awful.

Bruno M.

I have lived here for 2 years. This place keeps getting more and more disappointing. Between the loss of access to the room, gym and elevators, compounded with FISPs constant construction and noise, this place is just awful. The management feigns con...

I have lived here for 2 years. The elevators are mess. They never work. The management send periodic emails asking residents to be patient. They have closed off the roof multiple times for "renovations" and FISP. The gym was closed for a large majori...

Steve L

I was completely blown away at how beautiful the new amenity and common space renovations came out. It looks like a whole new apartment building in the historic Chelsea neighborhood! Highly recommend for anyone to come see this place. Wonderful staff...

Verified Resident 500189

This should not be a required response, especially one that requires a such a large minimum of characters. If this overburdening response requirement is not amended to an optional response with no minimum requirement I will not be responding to any f...

Verified Resident 496577

I love the staff and the location of the building. Since I've been a resident there has been a lot of construction which has been frustrating at times, but I feel like it will all be worth it in the end. Also, one of the biggest draws to the apartmen...

Verified Resident 492495

If not for the convenience in location, I would've moved out within the first year. The brand new roof was supposed to remain open before failing to meet city inspections and will be shut down throughout this summer - one of the main reasons I moved ...

Erin Hubbard Breslawski

Whatever you do, do not move into the Capitol at Chelsea. They mislead you. They overcharge you. They are currently in a 2-year extreme renovation project which has caused severe issues for all tenants including complete elevator malfunctions, loss o...

Do not move here! The entire building is currently undergoing massive construction and so far it seems that nothing will be completed on schedule. Elevators never work, we've been taking the stairs due to long wait times and lines of people stretchin...

Anonymous

Do not move here! The entire building is currently undergoing massive construction and so far it seems that nothing will be completed on schedule. Elevators never work, we've been taking the stairs due to long wait times and lines of people stretchin...

It's a nice building with friendly representatives but is currently undergoing a lot of poorly managed construction. When all of the work is over I suspect the building will be extremely enjoyable again but until then I wouldn't necessarily advocate ...

Nitin G.

It's a nice building with friendly representatives but is currently undergoing a lot of poorly managed construction. When all of the work is over I suspect the building will be extremely enjoyable again but until then I wouldn't necessarily advocate ...

As a current resident, I couldn't be more disappointed in Bozzuto's management of this building and my time here. I moved here in the spring of 2017, under the premise that construction would be ongoing through the first half of 2018, and it would ha...

See previous comments. This place is a construction zone... Enter at your own risk if you want to way overpay for a terrible experience.

Jessica A.

See previous comments. This place is a construction zone... Enter at your own risk if you want to way overpay for a terrible experience.

Andrew_C533

I have lived in 5 buildings in New York city and this is by far the worst. Since moving on a year ago they have torn up the lobby, gym, rooftop, individual floors, and elevators. There are 300 apartments and I have never experienced having all 4 elev...

False advertising!!!! I overheard the leasing agent telling perspective clients that the rooftop would be open soon and the elevators rarely have a wait. What a joke. Ive waited in an elevator line out the front door and seen people walk 20 flights o...

Jimmychen22

Management still trying to raise rents even though elevators are always out of service (I’ve waited over 30 minutes during the morning rush) and rooftop is closed this entire year. Wait until all of the renovation work is done! Not worth the price ...

renterTC2010

Do not move in here. The building is and will be under serious renovations for over a year (I.e. until 2020). Average wait time for an elevator, even during off peak hours is about 7 minutes. They are re-doing all the hallways (which now look like a ...

We used to love living here, but now its become a nightmare. Constant construction, basically no amenities as of right now but still paying sky high rent. The elevators have been a serious issue for months, long wait times and usually only one workin...

Do not rent here- The conditions are so poor that the entire building should be able to sue the management company for damages.

Anonymous

Do not rent here- The conditions are so poor that the entire building should be able to sue the management company for damages.

Front desk staff is awesome!

Anonymous

Front desk staff is awesome!

Rodney Clark

They want to make this the best building in the world. But meantime, they charge us upmarket rent for elevators constantly under renovation and a new lobby we don’t need. This is a seriously miserable building to live in and we are trying to move a...

renterchelsea1

It's been an experience living at The Capitol. The amount of construction is insane! Not only does it take about 15 minutes (at peak times) for an elevator, there is usually only one elevator operating due to "maintenance" There is an aggressive cons...

The elevators are constantly out of service, resulting in long waits to get up stairs. I don't know a single resident who is happy as a result. Stay away until they finish the elevator replacement program in 2019

Staff is friendly, amenities are great. Love living here. Convenient to everything.

Anonymous

Staff is friendly, amenities are great. Love living here. Convenient to everything.

My move in experience was incredible, comparable to checking into a 5 star hotel complete with welcome gifts in the apartment. Thank you so much I really love living here!

Rebecca S.

My move in experience was incredible, comparable to checking into a 5 star hotel complete with welcome gifts in the apartment. Thank you so much I really love living here!

Pamela Szymczak

What an amazing experience it was moving into my studio apartment at Capital at Chelsea. The management staff and the doormen were friendly, helpful, caring and professional. Then to walk into a beautiful, clean, fresh smelling apartment with the gif...

Anonymous

The amount of construction going on with the roof/ elevator/ lobby has really made living there stressful. Not only are they renovating elevators which adds 10 minutes to waiting time during rush hours, the ones running are broken and many people, in...

Anonymous

Having lived in the Capitol at Chelsea for four years, I recently moved out as I'm through with the Bozzutto's poor management of the building. It's bad enough when you're doing major renovation on a new roof deck AND a new lobby entrance simultaneou...

You could not find abetter leasing staff to meet all your needs. They exceeded my expectations from move in arrangements to acting promptly to make my transaction easy. The Capital at Chelsea personel are very courteous and accommodating.

Sandy C.

You could not find abetter leasing staff to meet all your needs. They exceeded my expectations from move in arrangements to acting promptly to make my transaction easy. The Capital at Chelsea personel are very courteous and accommodating.

I came here after owning & occupying a town house on west 20th St for 41 years. It's so nice not to have to deal with problems for a change. I couldn't be happier or more pleased living here.

Charles O.

I came here after owning & occupying a town house on west 20th St for 41 years. It's so nice not to have to deal with problems for a change. I couldn't be happier or more pleased living here.

Erios22

We LOVED living here! Our apartment looked onto the Empire State Building and I can't tell you how many nights I spent sitting on my couch, by my window, just admiring the views. Speaking of the views, you can't beat the roof of The Capitol. We celeb...

Verified Resident 284523

For me living here was amazing! Everyone is nice, and they always try to do the best they can to help you solve any problems you have! The gym is excellent, the door means are excellent I wish to come back in two years and stay longer

Excellent building with incredible service oriented team in a spectacular location at the crossroads of Chelsea and NoMad - pristine living.

Alexandro P.

Excellent building with incredible service oriented team in a spectacular location at the crossroads of Chelsea and NoMad - pristine living.

Verified Resident 279737

Excellent building with incredible service oriented team in a spectacular location at the crossroads of Chelsea and NoMad - pristine living. The service and maintenance staff are knowledgeable and friendly. The building has bike storage, storage and ...

kow26

I would not recommend renting at the Capitol at this point. I lived in the building for eight years and absolutely loved the building staff, the location is very convenient, and the apartments are nice and used to be competitively priced versus the n...

Verified Resident 265728

Execllent place to live! Greate location and excellent management. The building is in great conditions and the employees are very receptive. Totally recommend this building if you are thinking to live in Chelsea.

Verified Resident 157651

I like living in the building... I have for five years. The staff is wonderful. They have made some really great updates recently (grogeous new rooftop furniture, and some nice little amenities like goodies in the lobby when you come home from a long...

Verified Resident 253909

Great building, staff and location; but rent has increased over $1000 per month since I moved in in 2009 or +50%. My net income has not increased at the same rate. Any breaks for long time tenants?

Anonymous

Good place to live, no issues.

randyydnar

Good place. Central location. Nice concierge staff.

Verified Resident 232633

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Love everything about living here! Location is great, staff really makes it feel like home, super pet friendly, nice variety of layouts. Highly recommend!

Evelina G.

Love everything about living here! Location is great, staff really makes it feel like home, super pet friendly, nice variety of layouts. Highly recommend!

Chelsea R.

I have had the following issues, which management has not taken adequate and prompt steps to address: -No hot water several times - not just on time and it's fixed, random times every few weeks -Heater not hot enough to warm my studio apartment -Dog ...

Verified Resident 191101

We couldn't have made a better choice to live in Manhattan. Capitol at Chelsea mixes great service, amazing staff and a killer view of the Empire State Building, and being in the heart of one of the most diverse and exciting neighborhoods in the city...

christineao

I lived at the capitol for just over 2 years and had a wonderful experience. The management company, maintenance, front desk and the entire staff were always extremely responsive to any requests. They had all the amenities! The laundry room was in ne...

Verified Resident 169968

I have lived in the Capitol for 6 months now and I love it! Everyone I have come in contact with from the leasing office to the doormen to the valet have been so friendly and helpful. The few minor maintenance issues I've had have been fixed within a...

Verified Resident 163591

Staff are very nice, and maintenance is extremely responsive. Property is extremely clean and halls are always spotless. Apartments are very nice. Only complaint is elevators can be a little backed up at times, but the location makes up for this. Gre...

The Capitol is a fun place to live with sleek, clean apartments in a top area right in the middle of everything. I have a gorgeous view of the Empire State building from both my living room and kitchen from huge windows. The apartment feels more spac...

Anonymous

The Capitol is a fun place to live with sleek, clean apartments in a top area right in the middle of everything. I have a gorgeous view of the Empire State building from both my living room and kitchen from huge windows. The apartment feels more spac...

Verified Resident 157652

The leasing process was flawless and easy. Management is great - they are responsive and accessible. Gym is never packed, Roof is awesome, sense of community is unparalleled. There is really a team of people working hard to ensure that tenants are ha...

Verified Resident 155019

Noise from adjacent apartments and outside is awful. Gym and laundry room aren't great. Don't live next to the trash chute if you don't want to hear what sounds like a jet engine dropping out of the sky even 5 minutes. Management and staff and doorme...

Capitol at Chelsea is great!! The staff is so great and constantly make my life easier, and my apartment with it's views are AMAZING!!

Melissa G.

Capitol at Chelsea is great!! The staff is so great and constantly make my life easier, and my apartment with it's views are AMAZING!!

Verified Resident 153574

Capitol at Chelsea is great!! The staff is so great and constantly make my life easier, and my apartment with it's views are AMAZING!! The building is very nice, there is a gym and great outdoor spaces. I love calling it home!

Verified Resident 153406

The best thing about the Capitol is the staff/maintenance team who are responsive and friendly. I have lived here for 6 years and hope the new management company will continue keep the excellent crew that is already in place.

Verified Resident 153409

The location of this building is great, although the parking is precarious. Oftentimes the rules are changed during the night and the likelihood of getting a ticket is very high. I love the building and apartment, although there are no amenities to s...

Verified Resident 153422

I find The Capitol the most convenient place I've ever lived. Almost everything I use is within walking distance including one of the country's greatest department stores. I can even walk to my Dr.s. Taxis are available usually in seconds. My view is...

Verified Resident 153423

I was one of the first residents to move into the Capitol and there has not been a day where I wanted to move to a different building or neighborhood. It is a beautifully kept building that has a friendly feeling when you walk in. The doormen are ver...

Verified Resident 153433

I never want to live anywhere else in NYC. The staff and my apartment make it an extremely positive living experience. Doesn't hurt that it is in the heart of Flat Iron and Chelsea - a great location. Living next to Fairway is a fabulous bonus too.

Verified Resident 153434

Building has serious security & rat issues which management has elected to ignore for well over a year. Unjustifiable annual Rental increases which are not reflective of CPI index nor any other published rental metric calculation model used by other ...

Verified Resident 153453

I love living at the Capitol at Chelsea. It's a great property at a very convenient location with incredible views, good building and neighborhood amenities, pleasant on-site staff and management, and friendly neighbors.

Verified Resident 153467

We recently moved to The Capitol and couldn't be happier. The location can't be beat, the units and nice and modern and the staff is extremely friendly and helpful. We love that is pet friendly so our pups have a place to call home too. The dog treat...

The front desk and valet employees at The Capitol are some of the best features of this building. The doormen are extremely helpful and kind, always greet you with a smile and are very helpful with any issues that arise. Everything from hailing a cab...

Anonymous

The front desk and valet employees at The Capitol are some of the best features of this building. The doormen are extremely helpful and kind, always greet you with a smile and are very helpful with any issues that arise. Everything from hailing a cab...

We recently moved to The Capitol and couldn't be happier. The location can't be beat, the units and nice and modern and the staff is extremely friendly and helpful. We love that is pet friendly so our pups have a place to call home too. The dog treat...

Evelina G.

We recently moved to The Capitol and couldn't be happier. The location can't be beat, the units and nice and modern and the staff is extremely friendly and helpful. We love that is pet friendly so our pups have a place to call home too. The dog treat...

thebmac1

I have rented apartments in NYC and have lots of stressful landlord stories. The management team at Bozzuto is by far the best management company I have come across. What I most appreciate is that they treat their tenants with respect and professiona...

I love living at the Capital at Chelsea. It's a great property at a very convenient location with incredible views, good building and neighborhood amenities, pleasant on-site staff and management, and friendly neighbors.

Joseph L.

I love living at the Capital at Chelsea. It's a great property at a very convenient location with incredible views, good building and neighborhood amenities, pleasant on-site staff and management, and friendly neighbors.

I never want to live anywhere else in NYC. The staff and my apartment make it an extremely positive living experience. Doesn't hurt that it is in the heart of Flat Iron and Chelsea - a great location. Living next to Fairway is a fabulous bonus too.

Lauren B.

I never want to live anywhere else in NYC. The staff and my apartment make it an extremely positive living experience. Doesn't hurt that it is in the heart of Flat Iron and Chelsea - a great location. Living next to Fairway is a fabulous bonus too.

dknj50

Been here a year and a half, and I've seen the management change over from Rose to Bozzuto management, and I feel it has been a change for the better. I've always felt the building staff were a friendly group of people from the doormen to the porters...

I was one of the first residents to move into the Capitol and there has not been a day where I wanted to move to a different building or neighborhood. It is a beautifully kept building that has a friendly feeling when you walk in. The doormen are ver...

Madlyn S.

I was one of the first residents to move into the Capitol and there has not been a day where I wanted to move to a different building or neighborhood. It is a beautifully kept building that has a friendly feeling when you walk in. The doormen are ver...

The Capitol is an excellent building, well-maintained and with very nice apartment. I am very pleased overall.

Anonymous

The Capitol is an excellent building, well-maintained and with very nice apartment. I am very pleased overall.

Great place to live. Staff top notch and very responsive.

Anonymous

Great place to live. Staff top notch and very responsive.

The most convenient place to live I can imagine. Everything I need is near. A world class block long grocery right across the street, multiple banks, drug stores & cabs always available. A bank,pet store & restaurants on the street level. Smiling, he...

I moved from a block away about a year ago and can't say enough positive things about my stay at the Capitol of Chelsea. The staff is friendly, responsive and quickly becoming like family. The amenities are clean, easy to use and rarely over-crowded....

Anonymous

The most convenient place to live I can imagine. Everything I need is near. A world class block long grocery right across the street, multiple banks, drug stores & cabs always available. A bank,pet store & restaurants on the street level. Smiling, he...

Anonymous

I moved from a block away about a year ago and can't say enough positive things about my stay at the Capitol of Chelsea. The staff is friendly, responsive and quickly becoming like family. The amenities are clean, easy to use and rarely over-crowded....

Great location and very comfortable living space. Offers many of the amenities you need to create an easy living experience.

Anonymous

Great location and very comfortable living space. Offers many of the amenities you need to create an easy living experience.

lindseylucenti

My husband & I lived in the Capital Chelsea for over seven years. We moved from a one bedroom into a two bedroom and only reason we moved out is because we were in need of a 3 bedroom. The doormen, porters and building staff was truly such an amazing...

Anonymous

There must have been a management change since the bad reviews because I've been in the building since August 2012 and think that it's great! My apartment was newly renovated and in pristine condition when I moved in. Maintenance has been on top of e...

Anonymous

I have lived in this building for about 9 months and love it. I couldn't disagree with the previous reviews more. Maybe there is new management since they were written. This building is great - the maintenance staff is friendly and they have always r...

happyrenter12491

Chatting me up at the crack of dawn when I am on my way to the office is not what I want to deal with. Interrogating my girlfriend every time she comes over is not something I appreciate. The building staff act like they own the place and are confuse...

Anonymous

Wow, I just recently moved in and I have to agree with the previous reviews on the 2 ladies in the management office - terrible! Even when calling to schedule my move-in, I would've expected a friendlier tone or more helpful stance, but no -- the wom...

Anonymous

Bad: - Maintenance falls apart on week-ends, especially in the summer - Heating/cooling units break down weekly, especially in winter - Live-in super is hopeless and unpleasant Good: - The doormen are helpful, friendly and efficient, although they oc...

Anonymous

She is the worse manager(i think that ugly lady's name is mery)..Low life low skills and off course nasty and unfriendly to residents. My partner signed the lease but we regret to live there... If you are planning to move here please change your mind...

Anonymous

Everyone would benefit if the managers at The Capitol of Chelsea were unemployed. They are very rude, uncaring, unhelpful, disrespectful, harsh and unwilling to get along with the residence and staff as well. If it weren't for the doormen, and staff ...

Anonymous

Luxury? Far from. Maybe just the price. Wait in line for an elevator every morning and every night (they seem to think it is more important to take an elevator out of service every morning for trash removal than for residents to get to work). Homeles...

Anonymous

Capitol is a terrific building with modern apartments, great location, and extremely helpful staff. If you take care of the people in your building, they will take care of you. All the doormen and porters have always helped me with anything I may of ...

Anonymous

The management at the Capitol is mean and unhelpful. They act like its a problem for them to do anything for you, even when its their job. There are much nicer apartments with much nicer management around the same area - keep looking!!!

Anonymous

Managers are very rude most of the time and unfriendly...very unprofessional and hard to communicate with. Too pricey for the type of treatment you receive from managers......the rest of the staff were nice and helpful.

dotcomcorp

Nice location, excellent staff, safe and well maintained