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Ratings & Reviews

Here's what our residents and prospects are saying.

Dillon

2022-09-21  

Going well so far, service requests are handled quickly! Would love for the roof construction to get any sort of progress while its still warm out, no grilling.

Thomas

2022-09-15  

The apartment has been amazing. The views are something out of a movie and everyone who works here has made every day a pleasure. I’m happy I chose to live here

Deborah

2022-09-14  

The rent is too expensive (esp with the recent hike) given the quality of the apartment and amenities :( But the doorman staff is very nice and helpful

Chaitanya

2022-09-13  

Everything is just perfect. Sometimes it literally feels that you are living in a movie. Although I would like to have better understanding about how things work in the building what are the dos and don’t since it becomes a bit difficult to figure ...

Verified Resident

2022-09-11  

Good: - Staff: very friendly and pleasant all around. By far the heaviest weight item on this review! - Apartment: overall quite aesthetic. Appliances are all in good working order. - Amenities: overall in decent shape. Bad: - Apartment: the floors p...

Max

2022-09-06  

I just moved in this past weekend and I have no complaints. The move in went very smooth and the doormen were super helpful. Special thanks to Alex who helped me carry my heavy furniture up to my apartment!

Sneha

2022-09-06  

So far it has been a great experience. All the issues in the apartment have been helped with promptly. The concierge staff is very sweet and extremely welcoming

Michael

2022-09-05  

Michael and San were amazing! Both extremely helpful. Front desk and walk through staff were friendly and helpful. Great experience. They made the application process and move in seedless. Very professional.

Ari

2022-09-01  

Overall, the community is excellent - however - something always seems to be broken or unavailable. And that becomes a little tiresome and hard to see the value on the premium rent and then have little or no access to the amenities or standing in lin...

Gabrielle

2022-08-31  

great!! has been a wonderful experience. one of my favorite parts about living here has been the staff at the front desk. they are very welcoming and kind!!!

Edward

2022-08-30  

You guys are great!!Everyone is so professional and extremely helpful. Definitely a 5 star rating! Thank you for all you do!!! I remember when I my leg was hurting and your staff came out to help me out of the car!!!!!!

Michelle

2022-08-30  

The doormen are the best! I really appreciate that they try to bond with my dog and give him treats even though he’s a grumpy gremlin. Especially Carlos!

Leonardo

2022-08-29  

Good vibes! Nice place to Live in NYC! Near Central Park and Times Square. Quiet atmosphere at Sutton Place. Awesome is the Best Word to define ORIANA

Llonta

2022-08-28  

Relocated from Boston to NYC and it was a smooth process with the help from the staff at Oriana. The front desk staff was very accommodating! Lots of great people at concierge. The leasing agent, Michael, has been a joy to work with as well! I wish I...

Sarah

2022-08-21  

Move in was a breeze. Called for a maintenance issue and they came to help in minutes! Was a great experience and happy to be living here at oriana.

Deborah

2022-08-20  

Until the scaffolding comes down I cannot rate any higher. Looking for update on grills. There needs to be security in roof at night. Renting to all these young kids is going to be an issue. Non residents sleeping on couch in lounge unacceptable.

Zeyuan

2022-08-18  

None give me a tour when i move-in so i have to search everything by myself. Kitchen does not have pulverizer and air conditioner is too old!

Dusan

2022-08-16  

Just ok ... Luxury residence experience should be much much much better.... Elevators should be replaced ASAP Also amenities are key for this building and should be much better and better maintain.

Dylan

2022-08-08  

The concierge has been incredibly welcoming and friendly. The leasing office was efficient and helpful in getting our keys to us and have had a very great experience so far.

Jose

2022-08-06  

Oriana has excellent staff that are always very nice and attentive to our needs. I like the calm area where we now reside and the amazing views of the East River.

Lilian

2022-08-05  

Oriana is a true home. The apartments are beautiful and the staff is wonderful. It is especially dog friendly and extremely safe. It is located on a “neighborhood “ with great food options.

Bechir Hisseine Outmane

2022-07-31  

After lots of successful trades and withdrawals from my forex trading account, i will want to recommend my account manager Sir Andreas Jorgensen as the best and only reliable trader that can give the best service to earn great, contact him on WhatsAp...

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ЯadeG bOdaЖ

2022-07-30   Google

My new secret spot that no one knows.

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Eitan

2022-07-30  

Although the apartment is very beautiful, when I moved in there were several maintenance issues that seemed to be neglected. The biggest one is that one of rooms in the apartment was not built yet by our move-in date, forcing us to wait another month...

Sammy

2022-07-29  

I moved in last month and I absolutely love living here. The building and staff are amazing! Would recommend living here to any of my friends or family!

Lauren

2022-07-29  

Love living here so much. The doormen couldn’t be nicer and the maintenance staff is always willing to help us! As two people new to the city we really appreciate all they do for us!

Yoon Min

2022-07-21  

Comfort place, Good conceirge/staffs, Great view on the rooftop, very satisfied staying in this place. Only thing LL11 is working in my whole leasing period.

Michelle

2022-07-17  

I can't say enough great things about the doorman and some porters who work the desk sometimes at the Oriana. They make the Oriana feel like a home. They treat residents like family and remember everything about us and take a vested interest in our l...

Christine

2022-07-16  

Staff is stellar - but building is run poorly. Elevators out at least 1x per month, lobby looks beat up, things don’t get fixed ECT. If we didn’t pay more than most units in neighborhood then these wouldn’t be such a bother but we are paying fo...

Nicole Bernardo

2022-07-14   Google

Not worth the high rent. 1. Raised the rent a crazy 30% (thousands more per month) which doesn’t include any utilities, not even water or sewer. They also charge an $800 annual amenities fee, monthly rent for pets, and a one-time pet fee. 2. Local ...

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Jiexian

2022-07-14  

Overall good building with helpful doormen and amenities. But the LL11 construction is annoying (and has been taking forever). Mgmt sometimes now very responsive.

Erin

2022-07-13  

I’ve only been living here for about 3 weeks but I absolutely love it so far! Everything is so clean, amenities are amazing, and the staff is INCREDIBLY friendly and helpful!

Rajive Johri

2022-07-08   Google

Nice convenient building

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Jingyi

2022-07-05  

Leasing office staff are super friendly and professional! Maintenance team are amazing! They ensured a smooth move-in and even helped me assemble a desk.

Paulina

2022-07-01  

The staff at the building is really great! The font desk and doormen and the people that clean have been nice and kind. The view is great and the location is perfect! i wish the structure were better. Very noisy. Bad quality windows, not noise reduci...

Kimberly

2022-06-29  

Love the front desk staff. They’re amazing. But have had a lot of issues with the apartment. Especially the appliances. I’m also sad that the full rooftop will be closed all summer.

Kristy

2022-06-22  

Great building and staff overall. The concierge and doormen are top of the line. The leasing office has been a slight disappointment recently with lack of communication and no genuine urgency for existing tenants. In a competitive market their focus ...

Maria

2022-06-15  

Concierge is amazing! Every time I have multiple packages (or a heavy one), they are more than happy to help bring it up to my apartment with me.

Susan

2022-06-09  

We moved in last weekend. It was so smooth due to the fantastic staff at the Oriana. Everyone we interacted with was knowledgeable and made our move in day a success!

Aleks Sh

2022-06-08   Google

Very friendly doorman and lobby stuff, even thou im not a tenant there. Went up the pent , amasing view .

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Mathew

2022-06-07  

building and staff are great. drilling on the building for the last 7 months not as great. deafening sound impossible to work. Also now that its spring and almost summer the rooftop is under construction. Not ideal timing at all.

Shabab

2022-06-07  

Great building, friendly staff. Community is lively. However very expensive to live in. Renewed rent price seems above market value. Good gym

Verified Resident

2022-06-07  

The rent went up super high which is heartbreaking, because we love living here! The concierge staff are truly incredible and work so hard for the community,

Jacob

2022-06-07  

Just moved in! The process was incredibly smooth and the staff was kind and helpful! The building itself has really beautiful amenities and our rooms are absolutely well done

Simran

2022-06-07  

This is our first day after move-in. Move-in went pretty smoothly; the staff was very nice and helpful; our apartment is beautiful and the amenities are a great addition. My only frustration had to do with the lack of space for parking during move-in...

Verified Resident

2022-06-03  

The whole team has been very friendly in assisting with our move, although we would have expected a smoother process to unload the moving truck and get everything upstairs. Our movers had to park pretty far away from the service entrance and the doub...

Georgecrypto

2022-05-21  

DO NOT FALL FOR FAKE INVESTMENT SCHEME, FAKE BINARY OPTIONS..ETC Hello dear, lately there’s been a lot of controversies on investing online and making more profit. I wouldn’t say it wrong to invest online, but you have to be careful enough to not...

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Brittany

2022-05-18  

This apartment building caters towards their residents. The doormen are magnificent at making you feel at home and comfortable. I was carrying numerous packages one day and the door man helped me bring it to my door and the other door man even presse...

Cecilia

2022-05-18  

Very clean, organized and welcoming environment with the most friendly staff I have ever encountered. The rooms and design of the apartments are amazing.

Verified Resident

2022-05-17  

The staff here are so nice and welcoming! They even go the extra mile by caring for any pets we have by sending out gifts during the holidays or greeting them in the lobby with a treat.

Jack

2022-05-17  

Excellent experience and friendly staff. Would recommend it to friends. Great location and good amenities in the building including a rooftop

Rebecca

2022-05-17  

I love being a resident of Oriana. The concierge team in the lobby are always so friendly! And my apartment is beautiful - especially all of the Bosch electric appliances. I also must add that I have a gorgeous view of the river! What could be better...

Rondi

2022-05-17  

The lobby staff are truly the best part of the experience. The rooftop gym needs maintenance snd cleaning. The Peloton has been broken for a month. There are often no wipes. The residents leave garage in the halls and common areas. The stairwells are...

Seunga

2022-05-17  

Construction is loud and it’s unfortunate that the rooftop is closed. Water pipes are rusty and washer dryer is moldy. Otherwise great views and staff

Sabrina

2022-05-15  

This has been an incredible building to live in - the amenities are fantastic and the apartment themselves are great. The neighbors are friendly as well!

Maria

2022-05-14  

The building is very well managed and perfect for us. The staff is efficient and helpful. My only wish is that the scaffolding is removed sooner rather than later. Thank you!

Odd-jorgen

2022-05-13  

I think it’s pretty great here. Just hoping the construction work ends soon so we can enjoy the roofdeck again now that it’s getting warmer.

Michele

2022-05-13  

We really like the building and have met a nice community of friends here. All the kids play nicely together in the playroom and have made quality friendships from here.

Ari

2022-05-12  

The staff are excellent and very friendly. The apartments are generally spacious and well appointed and the building amenities (especially the rooftop) are fantastic.

Gianna

2022-05-12  

We love living in the oriana. My favorite part of my day is waking up at 6am, getting on the peloton and watching the sunrise above the river at the same time. The oriana team is super friendly and helpful. Some things don’t function properly like ...

Tiago

2022-05-12  

Everything about Oriana is great. The staff is excellent and very helpful. My only hope is that all the Local Law 11 scaffolding are removed soon so we can better enjoy the outside areas during the summer.

Mashrura

2022-05-12  

Love the security here, especially the evening security/doormen. The rooftop is great! If you love dogs, this building is for you. There are a lot of beautiful, friendly dogs around to always greet you.

Douglas

2022-05-11  

The staff at the Oriana are amazing. They are kind and attentive and our girls love giving them fist bumps. The building is very clean, it’s a great building to live in.

Deborah

2022-05-11  

sad what this building has become. It was an exquisite gem that has turned into a DUMP. I was once a very proud resident, this place had prestige now i can say i'm ashamed. From the filth outside the building and the tacky signage to the shoddy furni...

Chelsea

2022-05-10  

Building is beautiful, but everything is loud, and maintenance is not very fast. Doormen are all nice just something is always not working either in the gym or the elevator or the roof

Shelly

2022-05-09  

I cant get anyone to discuss my lease renewal....hard to believe right. The lobby and maintenance people are fantastic but I lived another two years under scaffolding

Yukari

2022-05-06  

Everyone has been so friendly and accommodating.I'd like to congratulate you on an exceptional service provided by your staff.I wish you all the best and continued success.

Dongjin

2022-05-06  

The concierge and leasm team is very kind and helpful, so I do not have any problem living here. Also, I like the building and amenity space.

Katherine

2022-05-05  

Great place to live! The building is so friendly, and the team here is the best. They are always kind and helpful. We love it here. The roof and amenities are also wonderful.

Keith

2022-05-05  

staff attentive and very nice. Roof deck being closed very disappointing and barbecue a disaster. only one works and they are filthy, need to be serviced and or get 2 new ones

Khanh-Linh

2022-05-02  

For the cost of this apartment, I definitely wasn't expecting so many issues with the water, heating, construction... but the staff members are incredible and an absolute joy to see every single day. Special shoutout to Carlos for being so energetic ...

Verified Resident

2022-05-02  

Great staff and building - some issues when we moved in but they were taken care of quick and professionally. Maybe spend some more time looking around the units with a more in depth check list before having people move in to avoid issues. All in all...

Brittany

2022-05-01  

Everyone is so welcoming and efficient. Amenities are to die for and everything is perfect. Any requests we have had have been taken care of quick and easy.

Marielle

2022-04-30  

I’ve loved living in Oriana! the building is very well kept, apartment is beautiful and everyone on the staff are always super friendly and helpful 🤍✨ and even with the intermittent construction noise, the management office has been very accom...

Deborah

2022-04-29  

The staff members at Oriana is very nice which makes living here pleasant but the construction noise has been tough making the experience ultimately a bit more mixed.

Seok Ho Richard

2022-04-29  

Great staff, even with the changes this year for the leasing office. The 39th floor lounge is great, and the First Light Gym, the view is amazing.

Emily

2022-04-27  

love the community and all the amenities. it’s nice to feel at home in a city that is so big and be able to come home to a quiet place!!!!!!

Sophie

2022-04-26  

The building is great for pets and I appreciate how they have welcomed my dog. There are a lot of dogs who live in the building so it is great for them to socialize

Brian

2022-04-26  

Love the building. Everything runs smoothly. Whenever there are issues (ie refrigerator/dryer) they are handled fast as possible by management. Management definitely cares about doing a great job!

Neil

2022-04-25  

As my first apartment out of college, I could not have asked for a smoother, cleaner, easier experience. The staff are very gracious and responsive and the building is just so cozy and something I am very happy to call my new home away from home.

Gabrielle

2022-04-25  

Amazing! I am having a great experience here. I love living at Oriana. The staff is friendly and I really enjoy speaking with everyone that works in the lobby.

Sean

2022-04-22  

Great. One thing that we would love is to make sure there are always at least 3 firemen on duty at a time. Too many times is there only one at the desk and a long queue of people

Alexis

2022-04-22  

I am in the process of moving into the Oriana now and i could not be more pleased with my experience! Everyone has made the process so seamless and stress free, when it came to both moving actual items and getting all of the paperwork squared away. T...

Sonja

2022-04-21  

I love the doormen and other staff! But this construction that has been going on for so long on the outside of the building is driving me insane.

Lauren

2022-04-20  

Love living here! Amazing location and great renovated apartments with owner level finishes. The staff is friendly and the amenities are great as well.

Lilian

2022-04-20  

I love the energy here. The staff is amazing as well as the tenants especially our furry neighbours.. the neighborhood is the best in manhattan

Yoon Min

2022-04-20  

Great staffs and various events by management. Still love my place and neighborhood! After done with the outdoor construction later, it will be great though.

Verified Resident 1014493

2022-04-09  

It's generally good. The staff is truly excellent. Friendly, helpful, experienced.However, there have been quite a few issues for a luxury building. Elevator, heat, lobby not fully finished and decorated.

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Erick Molina

2022-03-15   Google

Loved

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Fuad Al-Aali

2022-03-14   Google

Very easy going understanding management. Enmities and lobby in top shape. Doggie spa! Who likes bathing their dogs in their apartments? Doggie spa a big plus. Needless today the building is pet friendly.

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Verified Resident 1005580

2022-03-10  

Luxury in price only. Heating and cooling systems wholly inadequate, insects and rodents present, heat and hot water down for repairs monthly, scaffolding up for years, noisy facade repairs ongoing, etc.

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Verified Resident 1005581

2022-03-10  

Nonstop construction and noise on an annual basis, elevators constantly have issues, and a third of the gym equipment was stolen by residents during the pandemic and never replaced?yet management does not hesitate to increase rent by above market pri...

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Cardell Graham

2022-02-07   Google

I job at the oriana

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L Mongkon

2022-01-11   Google

Great doormen. The building might be old, but most of the units have been recently renovated. It sits on a quiet street, not far from supermarkets, restaurant, and shops you need. Loved the neighborhood. The rooftop is breathtaking!

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James0404

2021-11-16  

Battled with my low credit score all through 2020 that I couldn't even get any form of loan but now I'm typing this review from the comfort of my first home after I was able to fix my score. I'd be glad to share my experience on how I was able to get...

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James0404

2021-11-16  

Battled with my low credit score all through 2020 that I couldn't even get any form of loan but now I'm typing this review from the comfort of my first home after I was able to fix my score. I'd be glad to share my experience on how I was able to get...

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James0404

2021-11-16  

Battled with my low credit score all through 2020 that I couldn't even get any form of loan but now I'm typing this review from the comfort of my first home after I was able to fix my score. I'd be glad to share my experience on how I was able to get...

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James0404

2021-11-16  

Battled with my low credit score all through 2020 that I couldn't even get any form of loan but now I'm typing this review from the comfort of my first home after I was able to fix my score. I'd be glad to share my experience on how I was able to get...

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James0404

2021-11-16  

Battled with my low credit score all through 2020 that I couldn't even get any form of loan but now I'm typing this review from the comfort of my first home after I was able to fix my score. I'd be glad to share my experience on how I was able to get...

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James0404

2021-11-16  

Battled with my low credit score all through 2020 that I couldn't even get any form of loan but now I'm typing this review from the comfort of my first home after I was able to fix my score. I'd be glad to share my experience on how I was able to get...

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James0404

2021-11-16  

Battled with my low credit score all through 2020 that I couldn't even get any form of loan but now I'm typing this review from the comfort of my first home after I was able to fix my score. I'd be glad to share my experience on how I was able to get...

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James0404

2021-11-16  

Battled with my low credit score all through 2020 that I couldn't even get any form of loan but now I'm typing this review from the comfort of my first home after I was able to fix my score. I'd be glad to share my experience on how I was able to get...

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Anonymous

2021-09-23  

I can't say enough great things about the staff here. They go above and beyond in every aspect and make you feel like family which is so nice and not often the case in a rental building. Having come from living in co-op for many years I was hesitant ...

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Anonymous

2021-09-14  

My experience at the Oriana has been nothing but picture-perfect! Everyone from the concierge desk to the leasing office has treated me, as well as the rest of the guests, with the upmost courtesy and hospitality. Simply put, the staff at the Oriana ...

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Vivek Dodani

2021-06-28   Google

Moved in June 2021 and have been living here for almost a month. Fantastic staff from the management to the leasing team to the concierge and everything in between. Looking forward to continue living here and highly recommend.

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andiephilips

2021-06-07  

I don't intend to write an epistle here but I'm most grateful that I met this expert. I was skeptical at first because of my past experiences with some scammers posing to be a credit repair specialist but I decided to give it a try. They are professi...

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Anonymous

2021-06-04  

Great, quiet location, beautiful river views and lovely sunrises! Staff is courteous and management company is accommodating and helpful. Have enjoyed living here over the past year, which was not easy with COVID restrictions.

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Sadiq Malik

2021-06-04   Google

Well-kept building with renovated apartments and up to date amenities. It's a quiet location and depending on the apartment, one can get amazing river or city views. The staff is polite and the management company is accommodating and helpful.

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patrick elvis

2021-06-03  

I was tired of being declined every time; I went for a surgery and after surgery, I got an eviction. With 2 car repossessions and a couple of debts, my credit score went  as low as 455. Hence, no one would neither rent nor sell to me and I needed to...

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casuals27

2021-05-18  

Amazing staff! Like family to me after nearly 4 years here. The apartments are very comfortable with new appliances. Living right near Sutton Place is fantastic. Just re-signed for another 13 months.....

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Shradha Garine

2019-09-18   Google

Great apartment - I loved this luxury style apartment living. Beautiful rooftop views, rooftop gym, great doorman , 24 hour great concierge (especially Lisa!!). I agree that there can be maintenance issues with AC / Heat but if the building fixes tha...

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Sergio Danilo

2019-02-23   Google

The entire building was remodeled and the staff is great. The elevators are slow sometimes, but the overall rating is great

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Marcin Rutkowski

2018-03-31   Google

Great apartments, lovely doormen, amazon bff views

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Theresa Hughes

2018-02-13  

Great location and apartments very nice. Friendly front desk personnel and 24 hr doorman. Only downside is that entire building and roof deck patio under major renovations/construction!

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Anonymous

2014-07-03  

A 1982 building in a wonderful neighborhood. Unfortunately, Equity Residential which bought the building from Macklowe three years ago has cut corners and as a result, the quality of service, and the integrity of the building have been seriously comp...

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Lucas Brunton

2014-06-12   Google

Live here and it is a great place to live. But staff are grumpy and unhelpful. And the washing machines are always out of order!

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Showing 116 reviews with content.

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