Instrata at Mercedes House

Reviews

Great building, staff, amenities and location. Makes you feel like you are not in Manhattan especially in the summer!

Lucky Goldberg

If you ever dreamed about what it would be like living like a King in a Castle in the Sky, move to Instrata at Mercedes House. I moved in the middle of the night to the wee hours of the am, in a snow blizzard, with 3 movers who had been working with ...

Julie Ngo

It has been such a pleasure to work with Tiffany in my process of finding an apartment. She promptly responded to all of the many questions I had and overall she is very professional -- which is something I definitely can not say about the managers a...

Adam Bossie

I have taken up residence @ Mercedes House for 6 years now. The Instrata Team is great and the collective of amenities is hard beat. Lots of new building popping up in Hells Kitchen (and I've looked) but nothing compares to the overall quality/value ...

angelika LAITILA

We moved into this building from abroad about a year ago. We have no experience of living in New York City and everything was new. We were so amazed at how easy it was to move into an apartment. The staff is professional, friendly and helpful. We got...

Olivia Ramos

We have lived in this building for over 3 years now. We have a spectacular view, the amenities are awesome, the building is impeccable and the staff at Instrata delivers amazing service. Everything is easy and Yosh is a solution-driven and customer o...

Melanie Raffoul

Current tenant and love my apartment. Very responsive staff

Tiffany Wong

Instrata are property management superstars! Yosh in particular is incredibly helpful, friendly, responsive and my go-to-person. M House is also a beautiful building with top notch amenities. Instrata has my highest recommendations and they’ll take...

LAURA CALLE

Love the building and the people who work there. Great neighborhood and community!

Ms. Bommarito

Yosh and Tiffany have been attentive and supportive since we moved in! Thank you!

Olivia Harris

I truly love living here!! The management and staff are so friendly and accommodating, and the building itself accommodates my every need as I navigate working from home. So many great perks!

Brett Goldstein

The team and building staff have made an otherwise stressful time, easy. Thankfully we were able to find this place as it fits all of our needs and fulfills all of our requests to make things easier. I'm so grateful for this team, as many other frien...

A wonderful building in a great location. The staff are friendly and helpful too.

Amir Mahajer

Highly recommended. I moved to Instrata at Mercedes House site unseen. Yosh was able to provide me with a FaceTime tour the same day I inquired about the property. Thank you Yosh (Property Manager, Yosh.K@bozzuto.com)

Great location and great fitness center.

Jennifer G. Bates

While the manager is friendly and has had overall great communication, it has been months and our apartment is still not ready. There are repairs, cleaning, and items that were agreed upon that have still not been completed. Additionally, we needed a...

For being a large property management company, they do a great job of making accommodations and wanting to keep good tenants. They value the people and the relationship rather than just worried about getting money. Made the move in and negotiation pr...

Really pleased with my decision to move here. Didn't realise how poor my previous building was until I moved in and found how great this one is. Very impressed with the sense of community created by the management and the number of events that are ar...

Viviane Pecanha

I am not the type of person that write public reviews. However, Yosh Karbowniczak (Instrata Manager) fully deserves to be recognized for the outstanding work he offers to his clients! Yosh is kind, relational, objective, and excellent problem solver!...

Dave Howe

Finding an apartment is such a hassle in NYC but I knew I had finally found my new apartment when I found the Mercedes House earlier this year. Yosh and Lorenzo were there for me every step of the way and I've never been happier. In addition to an am...

David Carter

Renewing our lease with Instrata Mercedes House was a great experience. After leasing for two years, we are renewing and moving to another apartment within the building. Working with Yosh and Lorenzo made it very easy to accomplish this move based on...

KAREN BRANCIFORTE

Love Instrata We worked with Yosh who couldn't have been any more a professional and upfront with the arrangements. Living there now for just about a year, we got the exact deal they offered. Love the gym, love the events they hold. Hope to extend my...

Russell Fink

The management office and staff have been fantastic since moving in.

Anonymous

We absolutely loved the building ,the amenities, the way that the building was managed, the way the front door staff interacted with our children, the pool on weekends and at nights during the summer, the neighborhood and its proximity to restaurants...

Anthony H. Small

We absolutely loved the building ,the amenities, the way that the building was managed and how clean and quiet it was, the front door staff, the pool on weekends and at nights during the summer, the neighborhood and its proximity to restaurants, the ...

Sarah Ryan Hudson

We had an appointment to view 1 bedrooms. We show up and have to re-fill out a form with all of our information that we’ve already given online contact form, by email, and via phone. We show up for our appointment 15 mins early and the leasing agen...

Ariel Fan

Do not rent this apartment. Leasing office is very unhelpful. Asking for returning deposit for about half a year and finally got partial of it back. They have many excuses for not returning the deposit such as the accounting team is on training and s...

Bruce Shames

Do you make Thanksgiving meals ?

Mary B

Instrata is a very special place to live. Awesome community vibe thanks to both fun Instrata concierge events plus Mercedes Club (right in building, incredible gym and pool!). Management is always there for you. The units are beautifully designed wit...

yukai fang

dont rent this apartment leasing office is not nice and not helpful. I don’t know why the company hire these people. They don’t even know what they are doing. Just waste time in the office.

Regina Gold

I had a pleasure working with Lorenzo Dildy. He went above and beyond with his great customer service and communication. Made the process of renting and working with me very easy.

Zhong

Instrata is a scam. I lived in an apartment at Instrata Hell's Kitchen for a year, and I never want to deal with Instrata again. I was told explicitly that I could get 1 month free, if I rented it for 11 months. It turned out that I should rent it fo...

Ryan Smith

Poorly managed property, who's leadership team severally lack an understanding of and/or desire to embody most if not all critical core competencies essential to their professional success. These include but are not limited to professionalism, ethics...

MDOrnella B.

I`d say that living at Instrata has been one of the best experiences i`ve had in NYC. Since the beginning from signing the lease to moving in i`ve had nothing but great energy and welcoming smiles. The staff made me feel so welcome that it`s truly to...

Norberto L.

This place is heavenly, Hudson River sight is breathtaking, gym is fabulous, it has a 25 m swimming pool where I can actually train for open water swimming, and the building staff are efficient and always happy. I really love it here.

J.M.

Instrata is phenomenal. The approach for the client to truly feel at home sets them apart from the other companies we looked at signing a lease. The unit is nice, well maintained and enjoyable. The services are executed with professionalism. Instrata...

TC

Fantastic building with one of a kind amenities. Great staff and beautiful apartments. Very satisfied.

Jun

flawless

J K.

exceeded all my expectations so far

Leon

Comfortable and lovely

Jillian

Our experience has been great since we moved in in August. The gym and all ammentites are absolutely fantastic and always clean and very well maintained. We love our apartment and the service we have received thus far.

Jim

Living at INSTRADA has exceeded all my expectations

JM N.

Everything has been above and beyond our expecations.

Anonymous

The building is lovely to live in. Great spaces for recreation. Excellent service from the staff at every level.

Conveniently located in hells Kitchen, close to Central Park and the Hudson River, Mercedes house offers great amenities (gym, pool, fireplace etc.) the apartments are spacious and very well equipped. Maintenance is really reactive and the neighbors ...

Verified Resident 114049

Clean grounds, responsive maintenance personnel, friendly and helpful concierge. Love the fast elevators and minimal wait. Also individual parking on site is wonderful to have. My apartment has good sound prof going and no problems.

Verified Resident 107024

The original management were so friendly and helpful getting me the apartment. I must say the move in process was a disaster as trying to park in front and unload without anyone willing to even hold open a door (except Steve) The halls are cleaned ra...

Verified Resident 101610

It is a nice building but can be better with some improvements such as your pet policy I like animals but till a certain size in a limited area such as an elevator as well the educated ones...and the neighborhood is still upcoming

Verified Resident 101286

Love the place, great gym, clean and comfortable, great maintenance and the people here are nice and friendly. I would definitely recommend this place to my friends. More over, this place has riverside view and it is supper pretty at night.

Verified Resident 100289

Amenities are incredible as well as appliances in the apartment. Apartment is very spacious and the finishes are beautiful. Ive been extremely comfortable in my apartment. The only down side Iv had is that the location is a bit inconvenient.

Verified Resident 99375

Of the many apartments I saw, the staff were the most professional, the building had the best facilities, the apartment had the highest Spec kitchen and bathroom. I thought this place would be too expensive, but I am glad I looked. Happy with my choi...

Verified Resident 92906

Great property along with a great staff. Very friendly environment and the mgmt teams goes above and beyond to cater to the residents needs. The amenities at the location is very well kept as well and the gym is one of the best ones around.

Verified Resident 92907

So far it has been a very good experience. We have been here for one year and are about to add one more year. We are very satisfied with the building as such and its staff. We have really nothing to complain about..

mswan1357

My husband I just recently moved here from the Upper West Side and really enjoy the building. There is a huge fitness center and some of my other friends and I in the building enjoy the spin classes they offer. I've had a few maintenance requests, no...

Anonymous

Not as good as I thought.