Ratings & Reviews

Curtis Dumesnil

The Instrata at Mercedes House exceeds every expectation from Management to Concierge to Support Team and Amenities. It's quiet and comfortable even being a luxuary stand out building in Manhattan. Management shows personal attention that is second t...

Great team, helped us through the process which was so important for us as first timers in the city. The apartment and amenities are great, best value for money.

Jessica Pauley

We lived here for a year in a 1 bedroom balcony unit. We chose the apt. to have our own outdoor space since we correctly figured we wouldn’t be out and about much due to covid. Instrata units are ‘upgraded’ apartments (floors 22 and up). We had...

Milan Nayee

Great place to live. Friendly doormen and amazing facilities

Emma Mcmahon

We lived in insta from 2017-2019 and recently moved back into the building. Tiffany helped us find the perfect apartment that met all of our needs and was super accommodating, helpful and responsive throughout the whole move in process. Since moving ...

Instrata at Mercedes House has some of the best amenities in the city! The views are unique building layout, make Instrata a wonderful place to live. We also love the area for the wonderful restaurants and close proximity to Central Park!

Great building, staff, amenities and location. Makes you feel like you are not in Manhattan especially in the summer!

Julie Ngo

It has been such a pleasure to work with Tiffany in my process of finding an apartment. She promptly responded to all of the many questions I had and overall she is very professional -- which is something I definitely can not say about the managers a...

Adam Bossie

I have taken up residence @ Mercedes House for 6 years now. The Instrata Team is great and the collective of amenities is hard beat. Lots of new building popping up in Hells Kitchen (and I've looked) but nothing compares to the overall quality/value ...

angelika LAITILA

We moved into this building from abroad about a year ago. We have no experience of living in New York City and everything was new. We were so amazed at how easy it was to move into an apartment. The staff is professional, friendly and helpful. We got...

Olivia Ramos

We have lived in this building for over 3 years now. We have a spectacular view, the amenities are awesome, the building is impeccable and the staff at Instrata delivers amazing service. Everything is easy and Yosh is a solution-driven and customer o...

Melanie Raffoul

Current tenant and love my apartment. Very responsive staff

Tiffany Wong

Instrata are property management superstars! Yosh in particular is incredibly helpful, friendly, responsive and my go-to-person. M House is also a beautiful building with top notch amenities. Instrata has my highest recommendations and they’ll take...

LAURA CALLE

Love the building and the people who work there. Great neighborhood and community!

Olivia Harris

I truly love living here!! The management and staff are so friendly and accommodating, and the building itself accommodates my every need as I navigate working from home. So many great perks!

A wonderful building in a great location. The staff are friendly and helpful too.

Amir Mahajer

Highly recommended. I moved to Instrata at Mercedes House site unseen. Yosh was able to provide me with a FaceTime tour the same day I inquired about the property. Thank you Yosh (Property Manager, Yosh.K@bozzuto.com)

Great location and great fitness center.

For being a large property management company, they do a great job of making accommodations and wanting to keep good tenants. They value the people and the relationship rather than just worried about getting money. Made the move in and negotiation pr...

Really pleased with my decision to move here. Didn't realise how poor my previous building was until I moved in and found how great this one is. Very impressed with the sense of community created by the management and the number of events that are ar...

Viviane Pecanha

I am not the type of person that write public reviews. However, Yosh Karbowniczak (Instrata Manager) fully deserves to be recognized for the outstanding work he offers to his clients! Yosh is kind, relational, objective, and excellent problem solver!...

Dave Howe

Finding an apartment is such a hassle in NYC but I knew I had finally found my new apartment when I found the Mercedes House earlier this year. Yosh and Lorenzo were there for me every step of the way and I've never been happier. In addition to an am...

David Carter

Renewing our lease with Instrata Mercedes House was a great experience. After leasing for two years, we are renewing and moving to another apartment within the building. Working with Yosh and Lorenzo made it very easy to accomplish this move based on...

KAREN B

Love Instrata We worked with Yosh who couldn't have been any more a professional and upfront with the arrangements. Living there now for just about a year, we got the exact deal they offered. Love the gym, love the events they hold. Hope to extend my...

Russell Fink

The management office and staff have been fantastic since moving in.

Anonymous

We absolutely loved the building ,the amenities, the way that the building was managed, the way the front door staff interacted with our children, the pool on weekends and at nights during the summer, the neighborhood and its proximity to restaurants...

Anthony H. Small

We absolutely loved the building ,the amenities, the way that the building was managed and how clean and quiet it was, the front door staff, the pool on weekends and at nights during the summer, the neighborhood and its proximity to restaurants, the ...

Mary B

Instrata is a very special place to live. Awesome community vibe thanks to both fun Instrata concierge events plus Mercedes Club (right in building, incredible gym and pool!). Management is always there for you. The units are beautifully designed wit...

A world of its own in the luxury apartment market, nice apartment features, awesome views, great gym/pool combined with nice community feel.

Have a great city view and very convient location in NYC.

We love Instrata. It is a quiet, friendly, easy access apartment building. The apartment and amenities are everything one would want in an apartment in NYC

Regina Gold

I had a pleasure working with Lorenzo Dildy. He went above and beyond with his great customer service and communication. Made the process of renting and working with me very easy.

MDOrnella B.

I`d say that living at Instrata has been one of the best experiences i`ve had in NYC. Since the beginning from signing the lease to moving in i`ve had nothing but great energy and welcoming smiles. The staff made me feel so welcome that it`s truly to...

Norberto L.

This place is heavenly, Hudson River sight is breathtaking, gym is fabulous, it has a 25 m swimming pool where I can actually train for open water swimming, and the building staff are efficient and always happy. I really love it here.

J.M.

Instrata is phenomenal. The approach for the client to truly feel at home sets them apart from the other companies we looked at signing a lease. The unit is nice, well maintained and enjoyable. The services are executed with professionalism. Instrata...

TC

Fantastic building with one of a kind amenities. Great staff and beautiful apartments. Very satisfied.

Jun

flawless

J K.

exceeded all my expectations so far

Leon

Comfortable and lovely

Jillian

Our experience has been great since we moved in in August. The gym and all ammentites are absolutely fantastic and always clean and very well maintained. We love our apartment and the service we have received thus far.

Jim

Living at INSTRADA has exceeded all my expectations

JM N.

Everything has been above and beyond our expecations.

Anonymous

The building is lovely to live in. Great spaces for recreation. Excellent service from the staff at every level.

Conveniently located in hells Kitchen, close to Central Park and the Hudson River, Mercedes house offers great amenities (gym, pool, fireplace etc.) the apartments are spacious and very well equipped. Maintenance is really reactive and the neighbors ...

Verified Resident 114049

Clean grounds, responsive maintenance personnel, friendly and helpful concierge. Love the fast elevators and minimal wait. Also individual parking on site is wonderful to have. My apartment has good sound prof going and no problems.

Verified Resident 107024

The original management were so friendly and helpful getting me the apartment. I must say the move in process was a disaster as trying to park in front and unload without anyone willing to even hold open a door (except Steve) The halls are cleaned ra...

Verified Resident 101610

It is a nice building but can be better with some improvements such as your pet policy I like animals but till a certain size in a limited area such as an elevator as well the educated ones...and the neighborhood is still upcoming

Verified Resident 101286

Love the place, great gym, clean and comfortable, great maintenance and the people here are nice and friendly. I would definitely recommend this place to my friends. More over, this place has riverside view and it is supper pretty at night.

Verified Resident 100289

Amenities are incredible as well as appliances in the apartment. Apartment is very spacious and the finishes are beautiful. Ive been extremely comfortable in my apartment. The only down side Iv had is that the location is a bit inconvenient.

Verified Resident 99375

Of the many apartments I saw, the staff were the most professional, the building had the best facilities, the apartment had the highest Spec kitchen and bathroom. I thought this place would be too expensive, but I am glad I looked. Happy with my choi...

Verified Resident 92906

Great property along with a great staff. Very friendly environment and the mgmt teams goes above and beyond to cater to the residents needs. The amenities at the location is very well kept as well and the gym is one of the best ones around.

Verified Resident 92907

So far it has been a very good experience. We have been here for one year and are about to add one more year. We are very satisfied with the building as such and its staff. We have really nothing to complain about..

mswan1357

My husband I just recently moved here from the Upper West Side and really enjoy the building. There is a huge fitness center and some of my other friends and I in the building enjoy the spin classes they offer. I've had a few maintenance requests, no...