Dave Howe
Finding an apartment is such a hassle in NYC but I knew I had finally found my new apartment when I found the Mercedes House earlier this year. Yosh and Lorenzo were there for me every step of the way and I've never been happier. In addition to an am...
Read MoreDavid Carter
Renewing our lease with Instrata Mercedes House was a great experience. After leasing for two years, we are renewing and moving to another apartment within the building. Working with Yosh and Lorenzo made it very easy to accomplish this move based on...
Read MoreKAREN BRANCIFORTE
Love Instrata We worked with Yosh who couldn't have been any more a professional and upfront with the arrangements. Living there now for just about a year, we got the exact deal they offered. Love the gym, love the events they hold. Hope to extend my...
Read MoreAnonymous
We absolutely loved the building ,the amenities, the way that the building was managed, the way the front door staff interacted with our children, the pool on weekends and at nights during the summer, the neighborhood and its proximity to restaurants...
Read MoreAnthony H. Small
We absolutely loved the building ,the amenities, the way that the building was managed and how clean and quiet it was, the front door staff, the pool on weekends and at nights during the summer, the neighborhood and its proximity to restaurants, the ...
Read MoreSarah Ryan Hudson
We had an appointment to view 1 bedrooms. We show up and have to re-fill out a form with all of our information that we’ve already given online contact form, by email, and via phone. We show up for our appointment 15 mins early and the leasing agen...
Read MoreAriel Fan
Do not rent this apartment. Leasing office is very unhelpful. Asking for returning deposit for about half a year and finally got partial of it back. They have many excuses for not returning the deposit such as the accounting team is on training and s...
Read MoreMary B
Instrata is a very special place to live. Awesome community vibe thanks to both fun Instrata concierge events plus Mercedes Club (right in building, incredible gym and pool!). Management is always there for you. The units are beautifully designed wit...
Read Moreyukai fang
dont rent this apartment leasing office is not nice and not helpful. I don’t know why the company hire these people. They don’t even know what they are doing. Just waste time in the office.
Read MoreRegina Gold
I had a pleasure working with Lorenzo Dildy. He went above and beyond with his great customer service and communication. Made the process of renting and working with me very easy.
Read MoreZhong Z.
Instrata is a scam. I lived in an apartment at Instrata Hell's Kitchen for a year, and I never want to deal with Instrata again. I was told explicitly that I could get 1 month free, if I rented it for 11 months. It turned out that I should rent it fo...
Read MoreRyan Smith
Poorly managed property, who's leadership team severally lack an understanding of and/or desire to embody most if not all critical core competencies essential to their professional success. These include but are not limited to professionalism, ethics...
Read MoreConveniently located in hells Kitchen, close to Central Park and the Hudson River, Mercedes house offers great amenities (gym, pool, fireplace etc.) the apartments are spacious and very well equipped. Maintenance is really reactive and the neighbors ...
Read MoreVerified Resident 114049
Clean grounds, responsive maintenance personnel, friendly and helpful concierge. Love the fast elevators and minimal wait. Also individual parking on site is wonderful to have. My apartment has good sound prof going and no problems.
Read MoreVerified Resident 107024
The original management were so friendly and helpful getting me the apartment. I must say the move in process was a disaster as trying to park in front and unload without anyone willing to even hold open a door (except Steve) The halls are cleaned ra...
Read MoreVerified Resident 101610
It is a nice building but can be better with some improvements such as your pet policy I like animals but till a certain size in a limited area such as an elevator as well the educated ones...and the neighborhood is still upcoming
Read MoreVerified Resident 101286
Love the place, great gym, clean and comfortable, great maintenance and the people here are nice and friendly. I would definitely recommend this place to my friends. More over, this place has riverside view and it is supper pretty at night.
Read MoreVerified Resident 100289
Amenities are incredible as well as appliances in the apartment. Apartment is very spacious and the finishes are beautiful. Ive been extremely comfortable in my apartment. The only down side Iv had is that the location is a bit inconvenient.
Read MoreVerified Resident 99375
Of the many apartments I saw, the staff were the most professional, the building had the best facilities, the apartment had the highest Spec kitchen and bathroom. I thought this place would be too expensive, but I am glad I looked. Happy with my choi...
Read MoreVerified Resident 92906
Great property along with a great staff. Very friendly environment and the mgmt teams goes above and beyond to cater to the residents needs. The amenities at the location is very well kept as well and the gym is one of the best ones around.
Read MoreVerified Resident 92907
So far it has been a very good experience. We have been here for one year and are about to add one more year. We are very satisfied with the building as such and its staff. We have really nothing to complain about..
Read Moremswan1357
My husband I just recently moved here from the Upper West Side and really enjoy the building. There is a huge fitness center and some of my other friends and I in the building enjoy the spin classes they offer. I've had a few maintenance requests, no...
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