Ratings & Reviews

The employees here are the best, they are fast to resolve any issues you might have. Great experience living here!

Best leasing experience I've ever had! The team made everything so easy to move in and transition to NYC. The most responsive and friendliest team I've ever dealt with!! Property is gorgeous, it exceeded my expectations and all of the amenities and f...

aivajus

All staff members is super helpful and nice. I really enjoy common spaces (gym, all rooms, grill). Mail room is nice touch to everything. It is convenient to have yoga and gym in the building and have all these common rooms.

Octagon is a great place to live at Roosevelt island. Besides breathtaking views of Manhattan skyline, island itself offers so many beautiful things to explore. Entire building is well kept by a dedicated team of people particularly Lindsay and Cera ...

I have visited my friends a few times at The Octagon and love it every time! The concierge team is very friendly, the amenities are great, and the building is well-maintained. I would definitely consider living here if I moved to NYC.

Pathik_S

We have been living here for more than 18 months and we absolutely love here. This place has great amenities: gym, pool, billiards, party room. It has great location (think jog, cycling, views!!!) and amazing view from our apartment. Courteous staff....

The Octagon is such a wonderful place to live on Roosevelt Island. I've been here ten years, and the new management has updated the interior and amenities, including a gym that has everything you can imagine. The periodic events for residents help to...

jumanjiman

The Octagon is such a wonderful place to live on Roosevelt Island. I've been here ten years, and the new management has updated the interior and amenities, including a gym that has everything you can imagine. The periodic events for residents help to...

I’ve lived in Octagon for the last 6 months, and it has been a wonderful experience. From the moment I first talked to Lindsey, the leasing specialist, I immediately felt that Octagon is a place set apart from the rest. In addition to superb amenit...

We had a great time at the Octagon. My family had really great memories and we will not forget the view in a hurry! The amenities are great and well maintained. The staff are awesome too!

Anonymous

The Octagon was satisfactory when we first moved in. Having previously lived in Manhattan for over 15+ yrs, Roosevelt Island was a nice, peaceful change. But the management is terrible Amanda, Matthew and Kylie have no people skills whatsoever. Never...

patrick elvis

I was tired of being declined every time; I went for a surgery and after surgery, I got an eviction. With 2 car repossessions and a couple of debts, my credit score went  as low as 455. Hence, no one would neither rent nor sell to me and I needed to...

Anonymous

Building is great, neighborhood is great, but the leasing office needs to get their ducks in a row. They haven't communicated, didn't read our lease, and have completely bungled our move in. Building 9/10, Leasing Office 1/10.

Anonymous

It is like living at a never-ending construction site. SO LOUD! They do renovations at apartments all the time and do not give residents any notice. You may wake up early in the morning with loud drilling noises or have your zoom work meeting or clas...

Robert_7231

Extremely helpful and friendly staff who are always available to help & assist. Great choice of location for access to the rest of New York (subway, river ferry, cable car) while being able to enjoy a quiet, peaceful and green environment in the midd...

Although my husband and I did not proceed with an apartment in Roosevelt, I do want to say that if you view an apartment in their building their staff is very polite, patient and easy going. My husband and I are strong pet/dog lovers! They are super ...

Anonymous

Staff in the office, concierge and maintenance are very nice, but their hands are tied, ultimately the manager makes every decisions. After years of family style community we had unfortunately the worst manager moving in. Cold, distant, not caring at...

Anonymous

Management is not friendly at all. Location is great but transportation is kind of not easy. Aisle smells food sometimes, ventilation is poor. Building is a piece of art. Rent is high. Amenity is not free and have to pay even not use. Elevators are o...

Anonymous

Everyone who lives/ works here are so nice! Beautiful apartment and the view is gorgeous. Brand new amenities and love how transparent everything has been. It is easy to commute into Manhattan with the bus and subway.

Seren

A friendly place to call home. A great sense of community and an incredible staff team who are always genuinely friendly with the residents. Very lucky to live here. The facilities are beautiful with so many nice areas to sit/work and relax. The gym ...

Anonymous

I really enjoyed my time at the Octagon, however, Nikki, in management, complety charged unverfied fees pertaining to the lease. It's fraud in my world The overall service had completely went downhill once Bozutto took over. Corporate should monitor ...

This was once an amazing place to live. It has declined the last couple of years under current management. We have been living in a construction zone for far too long. After almost a year of having the octagonal demoed it still isn’t being reconstr...

gwt

I lived in a studio here from 2018 to 2019. Its management team is the worst I have ever seen in NYC. When I moved in, Nikki, who handled my lease, made the first mistake by adding one extra month's rent to my bill. For such a simple issue, it took t...

Anonymous

Been living here for over two and half years , The Maintnance staff and concierge are amazing ! The office staff for a while were real bad but after they changed recently it improved a lot , the only annoying part is that the construction work been f...

Verified Resident 608250

Moving in this building was a straightforward decision as I fell in love with the place and general ambiance of the building. The administration has always been very friendly and they are available round the clock to help make living experience at Oc...

Verified Resident 606773

A well functioning property with professional and friendly personnel at all "levels" We have lived here for three years and never had any problems with maintenance requests, questions in regards to lease, lease renewal or other administrative issues.

Verified Resident 606883

The apartment is great. The maintenance staff is efficient in response and solving problems.I enjoy living here. The view from the apartment is also fantastic. The traffic is not bad.I would recommend my friends to live in The Octagon.

Verified Resident 594632

Great location; great views (depending upon apt location within the building). A bit of construction limits the amenities, should be complete in `19 so TBD. Price is higher than other options on the island

Verified Resident 593991

I lived at Octagon for one and half years. Sometimes I can hear neighbor's dog barking all night and sometimes I can smell the weed. Other than these, I am satisfied. Staffs are very helpful. They helped me found lost package.

Verified Resident 587600

Island life with easy access to Manhattan and Queens My family and I moved from the suburbs of Cincinnati, Ohio to the Octagon. We have been most impressed by the quality of life we enjoy here at the Octagon. The apartments are spacious by Manhattan ...

Verified Resident 577133

The ongoing renovation is disruptive and a don't like that we don't know when it will end. I think the building is really great and beautiful. The staff do such a great job keeping the building clean and safe and nice.

Verified Resident 575131

The studio has a spectacular view and it is very comfortable, we addapted right away, management is friendly, building is super clean and well mantained, the 24/7 concierge staff is friendly and maintenance team will solve your issues if any immeedia...

Verified Resident 548641

In generally it's good. The pool water is not heated and the area around is very basic - only one or two sun umbrella with few chairs around. In the gym sometimes there is no drinking water. The rest is fine.

Verified Resident 547093

My experience at The Octagon has been great from the start. I??™ve never had any issues with management, and the staff is always really nice and polite. Maintenance requests are always handle quickly and efficiently. The building has really nice am...

Verified Resident 545868

Apartments are nice as well as common areas. Price depends on the season of the year (management can improve in this area). Green areas are very good compared to those in the city. Great for family and pet owners!!!

Verified Resident 545950

I love living at this property. I love the amenities and decor in the hall way. The staff are very helpful and always ready to provide the required assistance in a timely manner. I would certainly recommend it to someone looking for a nice place in a...

Verified Resident 530588

The staff is friendly, and the environment is great. The supervisor looks meaner but she is ok. The only thing I did not like is the dog next to my door. It is barking all the time. Also, if you have some classes and private trainers in the gym, that...

Verified Resident 519649

Better than expected. The building, includes the property outside, is very clean and well kept! All staff are very friendly, always willing to help. Fabulous activities scheduled on monthly basis in within the building ! Enjoying being a part of the ...

Verified Resident 504152

The Octagon has been a wonderful home for us for the past two months. Its location, away from the traffic noise and surrounded by river, it's just perfect. Building is clean, and the studio is really spacious, with a big kitchen and modern appliances...

Verified Resident 502559

Pros: 1) Nice clean building with a lot of greenery outside 2) Express shuttle in the morning to F station 3) Large floor plans, lots of storage space, unbeatable price!! 4) 24 concierge that picks up packages 5) Outdoor summer pool 6) Beautiful entr...

Verified Resident 466608

Very nice building, nice apartments with good price-space value. Nice views with great outdoor spaces. Great maintenance staff; they always help you in time and have very good attitude. Very good place to have family and if you want to have pets.

Verified Resident 466727

Very relaxing, comfortable and secure. Staff are super friendly and seem to know all new residents very quickly. Amenities and services are very convenient, especially the special buses for the Octagon residents. Makes you feel extra special.

Verified Resident 460107

I like my apartment a lot. I love the views and I like being on Roosevelt island. I would have preferred having a laundry room that was not so far from my apartment and the distance from the train/tram adds 20 minutes to my commute. The red bus is cl...

Verified Resident 458784

it is good if rent can do the price match. for example??? I rent my studio in 2017 with $2150 but at the late of 2017 I notice that the studio price has drop from 2150 to 1900. no any managers stand out and say ???oh we do price match for you??? we w...

Verified Resident 446297

Diverse and friendly community with fair amount of management sponsored activities to involve various interests and needs of community. Quiet and clean, remote with good access- wished shuttle was more often in evening and later hours. Island sparse ...

Verified Resident 443131

It has been a pleasure start my experience in NY in this community. I love the place, the people and the location as well. Very nice to take a walk along the isle, take photos and relax. I will strongly recommend this property to others

MatVirani

We are about 5 months through our lease, and have complained about this problem from day 1. The building has a serious air flow problem. You can smell everything your neighbors do. In our most unfortunate case, we are very sensitive towards smoke sme...

Verified Resident 425794

A great place to live. We have wonderful staffs to take care of the building and residents. We have the best gym in the island. We have express shuttle during the rush hour and weekend. We have lots of wonderful holiday events and decorations in the ...

Verified Resident 423062

This is the best value apartment rental option on Roosevelt Island, and RI is actually the best value location in NYC area, if comfort, safety and peacefulness are what you would prefer. It's well maintained and "luxury" but still affordable because ...

Verified Resident 423081

Very pleasant, comfortable, and enjoyable unit. The common areas are clean and quiet. Perfect for kids at a young age. The property offers playgrounds, playrooms, and plenty of things to for kids to do and to help them socialize. I like to hang out a...

Verified Resident 411904

I love The Octogan. The building is very nice. I have really nice neighbors and enjoy an amazing view. My closet space is excellent. I wish I could stay here forever. The staff is excellent and personable and goes out of their way to welcome me home ...

Verified Resident 357580

Excellent experience having moved here from India. The community staff is very professional & courteous. I have recommended it to other friends who have moved here. The sense of family and community is excellent

Verified Resident 357698

Appearance, renovations, environment awesome. I love the luxury apartment feel it's like I live in a hotel. There's a tennis court and pool for limited hours during the summer. There is also a gym, media room, and theatre room. I don't think it's nec...

Verified Resident 349638

Overall, I have a very good living experience living in the octagon. The apartment is nicely maintained, the location is convenient, the staff is friendly. Nice amenities, the pool in the summer, the pool room anytime. It's a kid friendly??‹ place ...

Verified Resident 349333

Great experience in the Octagon. Staffs are really friendly and helpful. The building is under perfect maintain. Great living environment and convenient shuttle bus to the subway station. In-building parking is always a plus.

Verified Resident 348107

I love location and the price!! Very convenient from my work (Midtown Manhattan). The only thing about living in Roosevelt Islands is there is only one entrance and exit if your driving. But the tram and subway is very fast to get into the city. The ...

Verified Resident 346121

it's been a great experience! I love the island, and I'm enjoying the Octagon experience, the management is very responsive and the maintenance team is marvelous. Excited for the summer season with the swimming and BBQ fun!

Verified Resident 346155

The Octagon is a fantastic place to live and I highly recommend to anyone who enjoys the following: a close and convenient location to midtown Manhattan and Queens; a clean, well-maintained building with nice and sturdy apartments; and amenities like...

Verified Resident 346249

The property is extremely well kept, the grounds are beautiful, the staff friendly and very helpful. I have called maintenance a few times and have had them come right away and deal with whatever problem I have. The apartments are a very comfortable ...

Verified Resident 334931

Overall good value but encountered problems my first month, such as broken doors and a major water leak that went into my unit. Otherwise the unit is in good condition especially the kitchen. I am very satisfied with the large cooking space for a stu...

Verified Resident 334184

Great community, quiet and laid back with the plus of being 15mins away from the city. Great additional facilities for the residents. The staff are extremely friendly and are always quick to respond, the same goes for the maintenance team when needed...

Verified Resident 334262

Great location, great building, many improvement since change of ownership. It took too long to have the malfunctioning washing machines replaced. The gate by the swimming pool is always left open since it does not close automatically. My apartment w...

Verified Resident 334323

It's a good location, nice and safe with access to great amenities. Staff are friendly, meet my needs and rectify most issues quickly. The weekend shuttle is hit or miss. I even received a starbucks gift card for my birthday.

Verified Resident 334350

Living at The Octogan has been amazing. We love our apartment and our spectacular view. The staff is top notch and we have never had a problem. The maintenance staff is lighting quick and very skilled. All in all...The Octogan is the next best thing ...

Verified Resident 323424

Well maintained, very friendly staff and residents. The amenities are the main draw as well as the convenient location, close to the city. Having a daycare in the building is the main reason we moved to the building and it's been a fantastic experien...

Verified Resident 321560

The apt was great with a little things to be worked on which management did very fast. The management was great in answering all the concerns i had. Even though I was late with my initial payments due to a delay with my deposit of money into my accou...

Verified Resident 314992

overall satisfied, nice location, splendid view, good quality of life in Roosevelt Island, quite well connected to the city, though some apartment facilities need to be improved, such as air conditioning system

Verified Resident 305977

Very nice, safe and kept up nicely .......................................... 200 characters , too much to write. All is fine............,.,........ ............................................,,,,,,,,,,,,,,,

Verified Resident 305554

Actually I moved in in February 2016, the "transition" period for the leasing office . At those busy time the management did a great job to find the best available option for me , the whole process was very quick and understandable, especially taking...

Verified Resident 304076

Lovely place with good landscape and great view outside the window. The staff are generally friendly and helpful. Pick a room with a laundry unit. The room are not so well maintained (windows leak wind, door locks couldn't work), but the maintenance ...

Verified Resident 302723

I moved in in May 2016 and it's wonderful here; the available amenities are clean and well maintained, and the location is wonderful. I feel like this is a location where you truly pay for what you get, and although you pay a little more, the large w...

Verified Resident 302744

Generally, Octagon maintains very nice and decent. The management team is very polite. I would definitly recommend my friend to live in here!! One quick suggestion is about fitness room and club room. The billiard table is a bit under condition. The ...

Verified Resident 302753

The property experience was overall satisfying, apartment condition is great. Location is a little far for the subway stop, and the red bus sometimes take a long time especially in the evening. I would recommend Octagon to others.

Verified Resident 302774

Glad I made right choice for me. Clean safe & beautiful space with great view and amenities. Feels remote but 1 subway stop from all conveniences of Manhattan. Octagon has very diverse community, young, old, families, singles, students, professionals...

Verified Resident 302790

Having recently moved into the Octagon, I must say that I am generally very pleased with the experience so far. The Concierge team are wonderful, saying hello to all and every person coming into the building; the apartment itself is light and airy, w...

Verified Resident 300233

We have had a great experience at the Octagon. We find the current management more responsive to our needs than the previous management. The community is well maintained and we enjoy the amenities offered.

Verified Resident 300236

The Octagon is very nice. It is clean, well lit and a welcoming site after a long day in the city. It is well maintained and the staff is great. Especially Ray and Sergio at the front desk. My two roommates and I are very pleased so far. We feel safe...

Verified Resident 300289

I moved in 3 years ago. At that time there is fewer people in the building. But we do see the potential of the building and it is becoming more and more popular with high rent increase every year. The garbage cleaning guy is doing very good job. Serg...

Verified Resident 300548

The Octagon is a great building. Particularly in competive city to find housing in like New York, the octagon is an extremely safe, comfortable, and well maintained building. The units are well designed and well insulated (both in terms of sound and ...

Verified Resident 300570

I'm satisfied with the quality of the apartment; maintenance people are very professional when it comes to requests of assistance for the unit but the interiors and the common amenities of the building should be maintained way better.

Verified Resident 300617

The apartment is not huge, but is reasonable for a 1-bedroom and has one of the best views in the Roosevelt Island. The amenities are good, especially the gym and the pool. I don't really use the others. The staff is ok, some of them are very nice wh...

jessica99 jessica99

Thank you for accepting my request i will be happy if you can contact me through my email address (jessicababe99@hotmail.com) for more introduction and i will also send you my picture thanks and god bless you

newone5

Risky place to live in - I lived there and still fighting to get the security deposit back. If you are planning to settle there, be prepared for unexpected costs.

the building is beautiful, and all the staff are incredibly helpful. A bit pricey, but there are tons of amenities and the views are drop dead gorgeous- so worth it! I can see the freedom tower, Chrysler and Empire State Buildings all from my window....

I absolutely love living here, so lets get to the pros and Cons: Pros The amenities are definitely a plus . Gym/pool/ doorman/ laundry/ alterations... The island and the building are quiet. The nature /outdoor activities/garden ... Perfect place to r...

We have been living at the Octagon almost three years, here’s what we think. - The Building is beautiful; it used to be the NYC Lunatic asylum. After a complete renovation the only remnants of it is the Octagon in the middle, which is really the wo...

The location is actually very charming, great parks great amenities and always a phenomenal view to Manhattan... and the best is it is super quiet...

KevinNg

I would give NEGATIVE 5 star for the Octagon leasing office. When I asked about why we need to pay $45 for cable wire service fee and other specifics about the lease agreement, they got inpatient and ask me to take my check and go away. Reading other...

amburke19

Very calm area of Roosevelt Island, very quiet, great for taking walks or running (4 mile loop). We've lived her for exactly one year in the Alcove studio. Clean gym runs along the windows of half the octagon structure on the third floor. It is never...

michaelsabin

As you would expect, any review site is biased in the over-criticism direction: folks that have had bad experiences want to place a review and do so, while those who like the place do not have an incentive to review. I do believe that this is a value...

Anonymous

I agree with the many other comments about the difficulty in dealing with the management and leasing offices. Both offices are disorganized and at times incompetent. I see tons of open apartments in the building and I think there is good reason for t...

danikrist

Apartments are nice, but sometimes water turns yellow and apartments often smell of garbage. Leasing and Management offices are terrible. They don't know what they are doing, they harass you about signing a lease and then when you do they

octa-GONE10

Be ready to pay for your "free gym" and your "one month free advertised everywhere rent", over the roof expensive parking (500 a month), not being able to use the "amenities" without the janitor (spanish man) breathing down your neck, loud daycare, t...

vjg64

Great location, fair pricing, and the front desk and building staff are the best I have ever experienced. Management, however, is a nightmare. Commandant Clark, the leader of this little gestapo like clan, is beyond description. They will be incredib...

Anonymous

I would first like to say that the building is very nice. It is an old Asylum (your not allowed to take pictures inside the building when you are looking, I guess they think you may capture ghosts in the background) They promise many amenities but yo...

Anonymous

When you go to Wikapedia you will see the Octogon used to be an Asylum. I would say the people that used to be in the Asylum would be much more pleasant than the ones they have in the leasing office and in management. Very Very poor management. Very ...

Anonymous

We lived in the Octagon for several years. We love the building, the staff (except for the staff in the leasing office), the other residents, etc. It is a great building for kids. Our views were amazing. The only thing we were upset about was that wh...

Anonymous

The building may be great but the management staff is so rude, especially HENRI. He is a ridiculous excuse for a human being! Has a severe temper and behaves extremely unprofessionally! He yells, screams and reprimands you as if you are a child! They...

Anonymous

I've been living here for three years now but am unsure I am going to renew again. Although the building has some problems(windows that need better isolation in winter and make your apartment a greenhouse in summer) I met such wonderful people in the...

Anonymous

I have lived in the Octagon for a year and a half and recently renewed my lease. Overall I really like living here - I love the amenities (gym, parking, pool, courtyard, common areas, concierge, cafe, valet, outdoor tennis courts and racquet club, et...

Anonymous

The building is nice, quiet and clean. However, the management (Babara) and the leasing office are very rude. 1, when I sign the contract, the leasing office promised free gym, then after I got the bill, the gym fee was included, so I have to call th...

Anonymous

The Octagon is a great place for someone like me, someone who enjoys their quiet and isolation while still being close to work. However, if you are looking to be immersed in all the action that Manhattan has to offer, this is not the place for you. T...

Anonymous

My wife and I have lived here for the past year and despite the many problems new buildings have, we have enjoyed living here. As other posters have mentioned, the views are great, and all the appliances are brand new. We love the concierge people an...

Anonymous

This was a brand new building when we moved in in 2006, so there were a lot of little things that needed smoothing out. As the former reviewer stated, the lobby flooded on one occasion, causing a bit of damage that is now being fixed. We didn't get o...

Anonymous

We love the building. Love our apartment. Plan to stay here for as long as possible. Great neighbourhood. Friendly and helpful staff. Resort style living without breaking the bank.

Anonymous

New building, lots of problems the first year, serious management problems, good concept.

Anonymous

A new development with environmentally friendly building material used as well as solar panels. Environment friendly attitude, trash separation, etc. Almost all staff is not only very professional and friendly, but extremly pleasant. The area is well...

Anonymous

Nice apartment, beautiful view, but expensive for the location

Anonymous

Overall, living at the Octagon has been pleasant. I like the people who live here; there is a nice sense of community. I moved to Roosevelt Island because it offered a little bit more space for the money than Manhattan. It is a bit of a hassle to get...

Anonymous

Octagon is a good place to live. Close to Manhattan but the calm and serenity of Roosevelt Island. Being a new building there is the occasional problem with this or that and management is getting policies sorted, but overall we are happy here.

Anonymous

I have very few complaints about the Octagon. The rent is a little high considering the length of time it takes to get into Manhattan. But other than that, I love the building.

nsigerson

This is a wonderful apartment and I love Roosevelt Island. It is safe, quiet, clean, and beautiful.

Anonymous

wow, what a great place that has exceeded my expectations. It feels like Im living in a resort-Everytime I turn around theres some new amenity. Management is great and very helpful, I have to slap myself because the management is unlike anything in N...