Ratings & Reviews

John_B543

We have been here for 13 years and it literally just keeps getting better. Great apartments, common areas, gym, pool, patios, dog park and overall environment, the staff are all friendly and helpful, the maintenance crew are quick to respond as well

Anonymous

The staff, building and amenities are nice, but it’s over priced and they will raise your rent by between $300 and $600 a year and then act like there is nothing they can do about it - it’s the computers making the decisions. Besides the rent, th...

Lukarrer

I just moved in into 15 bank apartments and had a wonderful experience touring and being welcomed into the community. Mayra helped me through leasing and was extremely helpful. Can’t recommend this property enough!

My partner and I just moved to New York from the Midwest a few weeks ago and so far, we are very glad we chose 15 Bank. The staff is super friendly, the amenities are amazing, and the building and grounds are super clean. Having a dog park is a big p...

We have met Mayra for the tour in 15 Bank Apartments. She is fantastic, patient, understanding and just overall a great delight. The staff here are very friendly. Building is clean , amenities are updated, perfect location- walkable distance to metro...

Anonymous

The best customer service! I was in a bind traveling and had left luggage in my apartment. They were more then accommodating to help me fedex my luggage to my destination! They are so reliable to answer the phone when you need something and always wi...

We absolutely love 15 BANK! We plan to resign and hope to make even more experiences while living here! The staff are amazing and quick to respond to all requests.

Lisa_B581

We love our apartment at 15 Bank, and while I could go on and on about the building (clean and comfortable) and the amenities (everything from the appliances to the downstairs lounge and bbq areas are perfection) what I want to focus on is the staff....

Anonymous

So Happy I live here. All the staff is AMAZING! Goes above and beyond. Truley the best place I have lived. I reccomend this to anyone that wants to have the best and most relaxing living experience in a very modern living space !

Anonymous

28 percent rent increase. Buyer Beware. TWENTY EIGHT PERCENT. Yup. Swallow that one. Take your rent and add an extra THIRD to it. I'll say it again, TWENTY EIGHT PERCENT. They said as a hospital worker I had a preferred employer, and after two years ...

Great community and friendly staff. Concierge staff makes your life easy and recommend to anyone who is looking for new home

Anonymous

I have had a great experience so far at 15 Bank. The concierge is very helpful with moving in and the leasing office is tremendous. They are so nice and professional and make you feel at home. The building is maintained well and kept very clean. I wo...

Anonymous

My experience has been nothing short of wonderful since moving to Bank st Apartments. The front desk staff is the best but the one who really sticks out is Nick! He is absolutely wonderful! He is hard working and always extremely accommodating. He is...

Anonymous

I had an awesome experience when visiting 15 Bank Apartments and am whole-heartedly recommending those looking for an experience to not miss out. A prior commitment eventually coming through prevented me from renting at 15 Bank this year. The most un...

Anonymous

We just moved to 15Bank and so far it has been wonderful. The units and amenities are impeccable. I have to say, the best part of living there is the concierge, they make your life so much easier. They are all so nice and attentive, a big shout out t...

I lived at 15 Bank for a bit over five years, from 2015 to 2020. It was the first place I called home in the US and I could not be more grateful than I am for the time I spent there. Great staff and location. A comfortable and quiet place to live and...

nelsonspbr

I lived at 15 Bank for a bit over five years, from 2015 to 2020. It was the first place I called home in the US and I could not be more grateful than I am for the time I spent there. Great staff and location. A comfortable and quiet place to live and...

Anonymous

15 Bank is a great place to reside! Close to transportation, outdoor dining and other shops, it couldn’t be more convenient. The staff in the leasing office is top notch, and the concierge staff is the most helpful ever! Run, don’t walk and sign ...

Anonymous

This is a good place to live. I'm happy with the quality of the apartments. Maintenance guys are great and rest of staff very good also. The primary issue is the Owner's top priority is rent maximization. They raised my rent 12% this year (over $320 ...

Anonymous

We Love living at 15 Bank St. Such nice views all the amenities and the staff is so nice. We have really enjoyed living here. Anything my mom has needed the staff has provided with no delays. All the events and summer Friday night BBQ have been a nic...

Anonymous

Great place to live the entire staff is pleasant we love the events that they do for the residence from movie night or the lawn down to summer BBQ. If you love peace and comfort this is the place for you.

Verified Resident 606820

Location to train station is biggest selling point as is access to/from side of building. Apartment size/layout is good. Staff is friendly and accommodating. Lobby and interior areas look good. Overall a good living experience.

Verified Resident 594902

My experience has been excellent over here he past four years. My only complaints are: The windows are not washed if there are screens, which are the majority of the windows. I was disappointed that even in the apt I transferred to last month had dir...

Verified Resident 593966

Bank Street is clean, safe, and well-managed. The staff (especially Curvery) is warm, knowledgeable and always helpful. Maintenance requests are seen to very quickly. The gym is small, but had everything we needed. And the location couldn't be better...

Verified Resident 593536

Love this property. I can??™t say enough good things about the property and staff. I already renewed my lease. Already submitted a YELP review and emailed management. Happy to provide it if there was additional information to do so.

Verified Resident 585154

An excellent - staff are friendly and professional, the apartments are well maintained, the common areas are kept clean - the apartments location is very convenient for someone like me who needs to commute to Manhattan using Metro North Trains daily....

Verified Resident 575143

If you commute on metronorth and have a family there is no better place to live. Great amenities, great staff, sense of community and excellent location. We have had all issues quickly resolved. We enjoy coming home to our apartment. The whole comple...

Verified Resident 573987

Overall my experience with 15 Bank Street Apartments has been pleasant the staff is friendly, helpful and there is always someone around if there is an issue. The amenities of the building are kept clean and are used frequently but are never too over...

Verified Resident 574002

A very nice community! My husband and I decided to move to White Plains from Manhattan this year. When we first came to 15 Bank for a tour, we were impressed by the kids swimming and playing games at the swimming pool. And we were attracted by the co...

Anonymous

There are way better places to rent in. My roommate and I paid $3500 for a two bedroom two bath that backed up to the train station. Bathroom and units are outdated with popcorn ceilings and carpet! The place smelled like garbage half the time and th...

Verified Resident 561675

It??™s very safe,well maintained and very comfortable. The staff is very courteous and friendly. My apt is not large but very comfortable for my situation. Location is very convenient to work and shopping and Manhattan and train!

Verified Resident 560038

Very convenient and well maintained. Great events! The landscaping is wonderful and always updated to reflect the seasons. It is very enjoyable to see. Amenities are well maintained and enjoyed by all ages. The building caters to kids by having a pla...

Verified Resident 560047

Great experience. Appliances could be more updated in the Apts. Amenities like the gym could also be updated. Would be nice to have an outdoor pool like some of the other buildings around here. Building staff is great. David at front desk is very hel...

Verified Resident 558260

We visited a lot of communities, but as soon as we saw this place we knew it was the perfect one. Everything is great. It??™s always clean, the staff is friendly. The place is so great that we prefer to stay home since it??™s so comfortable than ...

Verified Resident 558368

It is a great experience. We have been there for over a year now and really enjoy the building and the community. (the rest of this space is to fill the 200 character minimum so I will just ramble on like I am now without punctuation or being grammat...

Verified Resident 545947

The staff was great and made the move easy. Manny and V were especially helpful. I moved to White Plains without much notice. personally and the staff was all very accommodating in helping me make the transition a smooth one

Verified Resident 528649

Although the property is right by the train, you hardly hear it inside the property. I hear the click click of the track from by apartment but that is about it. The property is a dog lovers dream. The dog park is especially nice to play with your dog...

Verified Resident 516102

Friendly staff; great amenities; wonderful neighbourhood; close proximity to downtown; right next to the train station. Couldn't have asked for more. Although it's slightly expensive, they more than make-up for it through their amenities, well-mainta...

Verified Resident 506554

Good location close to the station & shops, friendly professional staff, clean and well maintained place. Has all the amenities listed and more - they assist with receiving your packages while you are away, dry cleaning requests etc. there is a good ...

Verified Resident 503768

It has been a very good experience that I have appreciated. I like the property and staff. I think it is one of the better valued properties in all of Westchester. When we moved from the city we wanted certain things in an apartment and we were lucky...

Verified Resident 503848

It’s well maintained, modern and features a friendly and attentive staff. Great amenities and wonderful concierge services like a gym, grills and morning coffee every day. Feels like a hotel. Tenants are treated like royalty!

Verified Resident 468742

My husband and I moved in February 2018 from Manhattan. This apartment complex has been such a welcome change for us. The staff is so kind and professional, the other tenants are friendly, and the apartments and amenities are better than anything we ...

Verified Resident 468748

15 Bank Apartment is good for my family. We live in 2 bedroom apartment. The space is enough for my family (2 Adult and 1 child). Everything of the property is good. We have very good experience living here.

Verified Resident 466597

Good experience, however, the price of the rent is a bit high and it is not considered for discounts or bonuses that for more than 7 years I have been renting in Bank St. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Verified Resident 466654

It's a relief to live here, especially when you're a foreigner, they help you make life easier. Living here has been a great help for my family, they are an incredible support and they always have the best attitude regardless of the day or time you n...

Verified Resident 458746

it has been a good experience, i hope i had more time to interact with neighbors and activities. i do not know anybody from the building. It is very convenient living here, all is walking distance, i will probably stay until 2020. I hope i had a diff...

Verified Resident 458757

Location, location, location. The building is right next to White Plains train station. Literally, 1 minute walk. The building itself is clean, well maintained. The staffs are nice, friendly and professional. Room size is good. It is a little pricey ...

Verified Resident 457101

Wonderfully located next to the station for city commuters and the apartment has great layout for raising a family including amenities. The building has upgraded to keep up with the new changes and has a wonderful staff including concierge who are jo...

Verified Resident 449694

Moving into an apartment aFter owning a home is a scary thought. We contemplated it for years, and We visited the property several times. We can truly say we do not regret it. After a long day at the office, we come home, go to the gym and relax in t...

Verified Resident 444701

The location is great, close to restaurants, shops and the train station. Leasing and maintenance staff are all very friendly and helpful. The property is well maintained. There is a community feeling because of the various activities that are organi...

Verified Resident 443428

Perfect location, excellent amenities and staff. The only two complaints we had which maintenance was unable to fix: 1. Poor quality windows- you will always hear the train and terrible draft 2. Poor quality front doors- if you are home all day you??...

Verified Resident 443449

Over-all good. Concierges generally very attentive and professional. Proximity to train and highways excellent .Building is kept very clean. Maintenance staff very prompt most of the time Some complaints: -Air conditioning non-functioning for ten day...

Mina_Gh

15 Bank Apartment is a great place to live! First of all it has really good staff who care about residents a lot! Ellen is a respectful lady who did her best to help us to have a smooth move in experience! And also after move in she is very helpful a...

Verified Resident 424511

Moved here from Manhattan so it is definitely a change of pace.Still not completely used to it :) I do like all the amenities and appreciate the friendliness of the staff/concierge. 200 characters is too much - guess I am a person of few words.Thanks...

Verified Resident 423048

It's has been a pleasure living at 15 Bank Apartments. From the time I moved in, I could easily notice the great staff, community and amenities. The apartments are up to date, clean and comfortable. You cannot beat the convenience to the Metro North ...

Verified Resident 423063

15 Banks Apartments has been a delight to live at. It is very conveniently located next to the train station into the city, yet the noise level has been little to none. Staff is very friendly and responsive to my requests and needs, and the amenities...

Verified Resident 423076

In my time at 15 Bank Street I have been very happy with the level of service and cleanliness of the facility. All of the staff members have gone above and beyond to help in any capacity they can. The common areas are kept clean and from what I see t...

Verified Resident 423112

I first met the property manager, she was very welcoming. This is a great community for dog lovers, and the neighbors are very friendly. The downsides are minor: not enough fixture lighting, not enough elevators so you can be stuck waiting sometimes.

Caroline_M716

Excellent place to live - friendly staff, bringing a beautiful homely atmosphere, well maintained ... they even sent me a gift card for my birthday -- such an ideal perfect location to the metro north and the shopping and entertainment areas of the c...

Verified Resident 411898

Excellent property, well maintained and the entire staff is friendly, helpful and professional. This has turned out to be a much better experience than I was expecting especially considering stories I've heard from other rental properties.

Verified Resident 410700

It has been a great experience for me, my wife and my dog Roscoe. We are very pleased with our choice to move into this apartment. The amenities are top notch and the location is perfect for anyone that has to commute to the city.

Verified Resident 409246

Bijan is an absolute pleasure (as are the other employees). We love the location, maintenance, and effort put into the property! The only issue I have is noise from hallway and upstairs. It's not a constant issue, just something to point out. Wish th...

Anonymous

I recently moved to 15 Bank Street from Manhattan and love it. It is so nice to leave the city at the end of a long day. 15 Bank is a well maintained building and the staff goes out of their way to make you feel at home immediately. The walls of the ...

Verified Resident 399279

I have been living in the building since 2006. My experience has been great. Good property and great amenities. The location is very good, close to shopping, restaurants and entertainment. Great place to live!

Verified Resident 396926

I have moved in on 1st June 2017. It has just been about 3.5 months. But so far the experience has been good. The management is helpful and friendly and so are the people at the front desk. The events social events organized have been great. The apar...

Verified Resident 396018

I moved in just about 2 months ago. The staff has been so helpful and friendly. My apartment was clean and ready to go - with sweet welcoming goodies on my arrival. The building and grounds are beautifully maintained and the freshly brewed coffee eve...

Verified Resident 396069

Thus far, my experience has been above and beyond positive. All the staff is very attentive and responsive to any request and needs. I am pleased and look forward to nothing, but a satisfying stay at 15 Bank Street.

Verified Resident 381299

The location is more convenience than I expected. It's close to various supermarket, Shoprite, Target, Walmart, H Mart, you name it. It's right next to train station, which saves us a lot of time considering daily commute.

Verified Resident 360349

I have been very satisfied with my experience in this apartment. The apartments are of great quality with modern appliances. Repairs area always done promptly. The building is very clean and well-maintained. The common amenities are also of very high...

Verified Resident 357597

The staff here is very friendly and professional. All the common areas are well maintained and look refined. The maintenance staff are quick and efficient. The finishes inside the apartment also excel expectations.

Verified Resident 348525

Overall good experience. Nice neighbors. Can do more eventslike we did last year. Charges for common area are too high especially when pool was not working for most of the time in winter. Staff is good. Understand the needs of residents.

Verified Resident 346167

The apartment and building are great. Exactly as advertised. The apartments are nicely done, kitchens and bathrooms are up to date with nice appliances and surfaces. Concierge, service staff and management are easily accessible and responsive. All in...

Verified Resident 346216

My experience has been a good one---The renovations made to the apartments have been great. My neighbors are great and the complex is very quiet. The convenience to the train and stores is awesome. The amenities are nice with the weight room and the ...

Verified Resident 346279

The apartment is comfortable and convenient to work and shopping. The staff are pleasnt and helpful. The neighborhood is great and the accesses to the train is terrific. Parking is a pleasure and the security is excellent. I have already recommended ...

Verified Resident 341081

Very convenient clean and friendly staff. Enjoyed events and great for young families. Great commute to the city. Gym was adequate and pool was nice. The lobby is great for hosting events and the staff allows you to rent this.Neel, Angela, Henry, and...

Verified Resident 337339

Overall, experience is positive. The location is very convenient for commuters, staff is great and you get support with any issue in your apartment very quick. They also have a website where you can buy/sell stuffs and it has been very helpful too.

Verified Resident 334336

We have enjoyed living here. The building is clean and well maintained. The staff is also very personable and friendly. The outdoor space is wonderful. Great location and it is wonderful to be able to walk to the train stairs right outside of the apa...

Verified Resident 324818

The building is awesome with great amenities. The staff is great and it is close to everything. I work in White Plains so it is perfect. Being close to the train station is perfect, we can go to New York for fun during the weekend.

Verified Resident 324512

We have been living for almost 4 years now, our experience has been very good, very convenient location and well maintained property... the lease management stafff are very helpful. Overall great experience. We have been living for almost 4 years now...

Verified Resident 322246

Wonderful. Its almost 4 years and I am enjoying my stay here. Its safe, clean and friendly environment. Management is very friendly. The residents are polite and friendly. Very kids friendly atmosphere. Kids area is mostly clean. Young mothers intera...

Verified Resident 321508

We've had a great experience at 15 Bank. The property is well maintained and management is very responsive to maintenance requests. The building also puts together BBQs and other events to make the residents feel a sense of community.

Verified Resident 321647

Concierge guys are great, maintenance requests are responded to quickly, building is quiet, building is well maintained, great location next to train station, convenient to shopping, grocery stores, etc., management is responsive.

Verified Resident 316400

The staff are very friendly and this property provide a safe and clean place for my baby to be born and grow up. The only thing which does not make this apartment perfect is that it does provide a place for pet to work out but does not provide a "pla...

Verified Resident 312068

The propriety had been great. The move in was seamless and the staff is incredibly nice and attentive. We've had a few minor maintence requests and all have been done within 25 hours. Dog friendly floor has been great and the amenities are as describ...

Verified Resident 312101

The staff are great and very helpful; they make renting worth it. The amenities are great with an onsite gym, basement parking, and outdoor patio with grill. the indoor area is good if you need a quiet place to get work done or if you have small chil...

The staff is excellent, the location and amenities are great as well

Anonymous

The staff is excellent, the location and amenities are great as well

Anonymous

We have been residents at 15 Bank for 3 years and could not be happier! The maintenance team is efficient and professional; the management office is friendly and accommodating and the building's residents have a real sense of community. With this bui...

tkhan24

I have been living here for more than 3 years now. Absolutely love it. Clean building, excellent maintenance and polite staff at the front desk. Just love it.

At 15 Bank you feel like you are part of the family. The staff is kind and they are always available to help.

The property is very nice, we love our apartment and how close it is to the train, plus nearby restaurants and shopping.

Anonymous

At 15 Bank you feel like you are part of the family. The staff is kind and they are always available to help.

Anonymous

The property is very nice, we love our apartment and how close it is to the train, plus nearby restaurants and shopping.

Anonymous

There is a major building construction going on next door that is extremely loud and has become a major nuisance to residents of 25 Bank. The construction is on weekdays and on weekends. This is only going to get worse as the construction picks up. A...

Good location with regards to road and rail links, easy of walking to the town center combined with good size and well laid out apartments, and competitive cost of living, makes this a very good choice and value for money.

Anonymous

Good location with regards to road and rail links, easy of walking to the town center combined with good size and well laid out apartments, and competitive cost of living, makes this a very good choice and value for money.

Great location, community feel , friendly to family and pets, great amenities, trivia nights are so much fun and a hop away from MTA. There is no better place to live in WP.

Amar V.

Great location, community feel , friendly to family and pets, great amenities, trivia nights are so much fun and a hop away from MTA. There is no better place to live in WP.

Friendly staff.... Extremely pet friendly.... Cleanliness....residents are friendly

Anonymous

Friendly staff.... Extremely pet friendly.... Cleanliness....residents are friendly

Staff and residents re friendly. Location is great and it is quiet.

Anonymous

Staff and residents re friendly. Location is great and it is quiet.

For us, convenience.

CarolL

For us, convenience.

Very satisfied living there.

Robert B.

Very satisfied living there.

Extremely well managed complex with great amenities, knowledgable and helpful staff in a great location.

Great, high end living. Maintenance free, great staff and excellent location. No complaints

Anonymous

Extremely well managed complex with great amenities, knowledgable and helpful staff in a great location.

Anonymous

Great, high end living. Maintenance free, great staff and excellent location. No complaints

Anonymous

I love being a part of the bank street family and for the most part I have very few complaints. The only thing that bothers me is the lack of soundproofing. I love blasting music at all hours but because of the way the room is set up I have to limit ...

Very near to all the places. Good management and apartment

Anonymous

Very near to all the places. Good management and apartment

grear!!!!!

Having been a resident of the Property for the past 10 years - there is no place else I would want to live in White Plains. The Building is beautiful, the Staff is outstanding and the amenities are great!!! I am proud and appreciative to live at 15 B...

Life at Bank Street Apts is great!... it's easy to get to lots of places ... either by foot or car. The ease of commuting into the city can't be beat. The facility is modern and inviting. And, the staff goes out of their way to be helpful ... Love th...

Over all very good

Very good.

Excellent

so far so good

[Because Liz is disabled I'm not sure that we can give typical comments and stressing the disability friendliness may not be what you want in your testimonials.] A friendly, modern, well maintained property that is quite supportive of disabled tenant...

15 Bank Street has always been an outstanding Rental Community who's Staff is always there to help. The location is ideal and the amenities are more than you could ask for! As a resident for the past 11 years - I could not be more happy or proud to b...

so far we have lived here for 2 months; staff and maintenance are what makes this place worth it- all apt related issues are easy to communicate and get fixed/handled immediately or the next day no questions asked ( or at least no judgement). For exa...

Excellent

Anonymous

grear!!!!!

GConnolly from White Plains, N.

Having been a resident of the Property for the past 10 years - there is no place else I would want to live in White Plains. The Building is beautiful, the Staff is outstanding and the amenities are great!!! I am proud and appreciative to live at 15 B...

L. W.

Life at Bank Street Apts is great!... it's easy to get to lots of places ... either by foot or car. The ease of commuting into the city can't be beat. The facility is modern and inviting. And, the staff goes out of their way to be helpful ... Love th...

James De Meo, M.

Over all very good

A. S.

Very good.

Either is o.

Excellent

~Liz

so far so good

JT White Plains, N.

[Because Liz is disabled I'm not sure that we can give typical comments and stressing the disability friendliness may not be what you want in your testimonials.] A friendly, modern, well maintained property that is quite supportive of disabled tenant...

GConnolly from White Plains, N.

15 Bank Street has always been an outstanding Rental Community who's Staff is always there to help. The location is ideal and the amenities are more than you could ask for! As a resident for the past 11 years - I could not be more happy or proud to b...

M.H.

so far we have lived here for 2 months; staff and maintenance are what makes this place worth it- all apt related issues are easy to communicate and get fixed/handled immediately or the next day no questions asked ( or at least no judgement). For exa...

A. S.

Excellent

love bank street entire staff very friendly and attentive allways meeting my needs and concerns

We love the large, comfortable apartment. The common areas are great especially the grills and we appreciate the friendly staff. It's good to see how well maintained the complex is.

Very comfortable and an excellent place to come home too each night.

Friendly, clean, and helpful.

Excellent. I am very happy living here.

Very comfortable with amazing location. The staff is great and go out of their way to make it pleasant.

Bank St Apartments is a great community with ample amenities. Nearness to the metro station makes it a perfect place for professionals. The staff and concierge are great!

Living at 15 Bank Apartments is luxury living at its best. Everything is convenient, whether it's shopping, the Metro North, or dining out. The property itself is immaculate and the staff is very attentive, courteous, and professional. This is the pe...

eddie r.

love bank street entire staff very friendly and attentive allways meeting my needs and concerns

James F - White P.

We love the large, comfortable apartment. The common areas are great especially the grills and we appreciate the friendly staff. It's good to see how well maintained the complex is.

Trevor

Very comfortable and an excellent place to come home too each night.

CMM

Friendly, clean, and helpful.

Either way is f.

Excellent. I am very happy living here.

JeffG

Very comfortable with amazing location. The staff is great and go out of their way to make it pleasant.

CA,NY

Bank St Apartments is a great community with ample amenities. Nearness to the metro station makes it a perfect place for professionals. The staff and concierge are great!

Ed M.

Living at 15 Bank Apartments is luxury living at its best. Everything is convenient, whether it's shopping, the Metro North, or dining out. The property itself is immaculate and the staff is very attentive, courteous, and professional. This is the pe...

Amenities too small to accommodate the size of the complex. Parking Is TROUVLWSOME AS IT IA NOT ASSIGNED AND insufficient

Anonymous

Amenities too small to accommodate the size of the complex. Parking Is TROUVLWSOME AS IT IA NOT ASSIGNED AND insufficient

15 Bank was our first apartment after having moved to the east coast from California. We set everything up from California and were able to coordinate with the leasing staff from there. They were very accommodating and took several photos of the unit...

SCometa

15 Bank was our first apartment after having moved to the east coast from California. We set everything up from California and were able to coordinate with the leasing staff from there. They were very accommodating and took several photos of the unit...

Building and amenities are clean and nice quality, but neighborhood and noise (train horn, traffic) are not ideal.

The staff is extremely friendly, there are always events in the building to give a sense of community and it's very clean, well maintained and updated. The outdoor spaces are fantastic! It's pricy, but you're also 2 feet from the train station, makin...

Anonymous

Building and amenities are clean and nice quality, but neighborhood and noise (train horn, traffic) are not ideal.

Anonymous

The staff is extremely friendly, there are always events in the building to give a sense of community and it's very clean, well maintained and updated. The outdoor spaces are fantastic! It's pricy, but you're also 2 feet from the train station, makin...

The niceness and receptiveness of the staff to questions or requests.

If you look at things from a value and quality of life and community perspective, I think there is no where else in White Plains that compares!

Anonymous

The niceness and receptiveness of the staff to questions or requests.

John B.

If you look at things from a value and quality of life and community perspective, I think there is no where else in White Plains that compares!

We enjoy having a well-designed and maintained home at 15 Bank. The staff has been outstanding in their helpfulness and friendly attitude. We feel like part of a community, not tenants.

Well maintained, clean and centrally located.

Anonymous

We enjoy having a well-designed and maintained home at 15 Bank. The staff has been outstanding in their helpfulness and friendly attitude. We feel like part of a community, not tenants.

Ms. Tahira K.

Well maintained, clean and centrally located.

Like many residents here we moved here from NYC, looking for more space, and a refuge from the city. We love living at 15 Bank. It's a little confusing to move in - we never saw our apartment until we moved in but saw a model apartment of a slightly ...

We moved to 15 Bank after living in Manhattan for over 8 years and we couldn't be happier! The building is incredibly well maintained and the amenities are beautiful!

Anonymous

We moved to 15 Bank after living in Manhattan for over 8 years and we couldn't be happier! The building is incredibly well maintained and the amenities are beautiful!

Secure entry, good amenities, clean, close to downtown and train station. Management and maintenance crew are professional.

Anonymous

Secure entry, good amenities, clean, close to downtown and train station. Management and maintenance crew are professional.

The property is well maintained the permanent concierge staff is wonderful and maintaince is extremely responsive. However gym too small and parking is painful.

Anonymous

The property is well maintained the permanent concierge staff is wonderful and maintaince is extremely responsive. However gym too small and parking is painful.

Anonymous

So, a lot of people warned me of the terrible management that believes it is above and beyond us mortals who rent here. I still chose this place because of the obvious reason - Metro North station couldn't be closer. Pros: Metro North BBQ (I can say ...

Verified Resident 114013

I decided to say this complex because it's close to White Plains stations. It's very convenient to commute to the City. However the leasing fee got increased more than I expected. My family (2 adults) doesn't benefit much of amenities so we feel anno...

Verified Resident 114056

so far we have lived here for 2 months; staff and maintenance are what makes this place worth it- all apt related issues are easy to communicate and get fixed/handled immediately or the next day no questions asked ( or at least no judgement). For exa...

Verified Resident 109073

Good ananananananananananannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

Verified Resident 108738

So far I have been very much satified with my stay at this apartment although water supply may be a little problem I found. I feel that water pressure may not be high enough which causes weak water supply for the wash room and showers occasionally.

Verified Resident 107002

Very clean, very comfortable atmosphere as a whole. The staff is friendly and the building is well maintained and clean. If you are a dog owner - I'm not sure there is a better building in the area. That coupled with the access to the train makes thi...

Verified Resident 101287

I have to say that the management are the worst part of this operation which is saddening as the front desk staff do try their best. Contract renewal is a rip off! I was initially offered a 4% rise from my previous year which I negotiated down. Howev...

Verified Resident 99636

Great property, excellent staff and service. We really enjoy living here, and the commute to the city is very easy by train. It highly recommend this place to anyone who expects luxury living at a reasonable price.

Verified Resident 99353

Having been a tenant for 10 years - I cannot say enough wonderful things about the property, Staff and amenities. Our new Managing Agent Bozzuto has made incredible improvements to our property. It is a pleasure to come home to 15 Bank and we are app...

Verified Resident 99354

This is a very clean, well managed and well maintained property. The common areas are beautiful and the apartments reasonably well done if not a bit small. The location is amazing for those that commute to Manhattan. All in a very easy place to live.

Verified Resident 93319

Overall very good - just think parking should be less expensive or built into the rent. Try to make the amenities more special and part of the experience.You want 200 words, but I don't really have 200 words. Think like Amazon - efficient and all abo...

Verified Resident 91903

I love 15 Bank. The staff is friendly, helpful, and responsive when maintenance requests are made. I feel well-taken care of in a personalized manner. I use the gym often, and it's always clean. I always see the staff keeping the grounds and common a...

Verified Resident 91548

I like to love here because is very well located, about 5 minutes from train station and closed to many facilities and stores, concierges are always willing to help, the system to control packages and the webportal are features

Verified Resident 91266

I love my apartment and have been int he building for over 3 years. However if 15 Bank Apartments continues to increase the rent as it has been (which is INSANE), I will need to move out. In addition to the increasing HIGH rental rates, people are mo...

Verified Resident 91275

We Love living here. The rents were good, we got some free months in the first 1-5 years whenever we used to renew our lease. Now the rent escalation is quite high and old residents dont get free month or lower rates too, which is making us think if ...

bankcommon15tower

I want to be fair to the 2 staff members at Bank St who were pleasant and helpful (you know who you are), however I can not endorse or recommend living here. Having lived at bank st for over 4 years not everyone at the leasing office was understandin...

MedicalLabstudent

I lived at 15 Bank Street from June until December while I was doing my clinical rotations in Manhattan. I really loved living there and I miss it. The apartment was beautiful and the staff were wonderful. I felt very safe there and enjoyed the absol...

Verified Resident 48434

My experience so far so good??¦i can not complain about the property, it's great. however some of my neighbors - maybe (people leaving messes around, throw garbage on the garage floor - even though there is a garbage bin, animals peeing in common ar...

Fengster

I have been living here into middle of my second year. I am Living in the largest size 2/2 apartment and it works out well. The Benefit at bank street is super convenient to take north metro Into NYC. 32 mins one stop only for the express and it is l...

laurenWP333

I've loved living at Bank 15 these past 2 years. It's walking distance to all the bars and restaurant in the area, and even better, it's adjacent to the White Plains train station. I'm always going into the city, so it's super convenient to have a 5 ...

Anonymous

Our experience at the Bank Street apartment has so far been good. The location is great as it is a walking distance not only from the train station but also the public library and a shopping center as well as banks, a grocery store and restaurants. T...

Verified Resident 33396

Actual move in was 2013. Staff is excellent, property is in top condition - appliances, flooring, amenities, etc.

Verified Resident 33403

The initial experience was good - friendly staff and a true goal to please. After the change in management, the primary target market became the corporate customer as evidenced bythe renovation which is not child friendly and took much longer than th...

Verified Resident 33493

Have always had a positive experience. Staff is helpful and friendly and go out of their way to take care of issues

Anonymous

I have lived here for over 1.5 years. Just last week I needed a favor from the management and they were extremely helpful. The level of service here by all the staff is excellent.

SqFtAdvisors

This is a great building if you are transitioning from Manhattan. The amenities are great and the commute to the city is easy. The entire is very attentive and on top of any issues that are brought to your attention. The owner's property manager is v...

Anonymous

We've lived in the building for 4 years but are now moving out since we have bought a house. We've enjoyed every bit of living there and here's why: 1)its convinient to the train (I work in the city so thats important) and to the restaurants; 2) its ...

Anonymous

I've lived in Bank Street Commons for about 5 years now. Here is the good and the bad: The newly renovated apartments are very nice. The building is very close to the train station so that is a big positive if you are a commuter. The common areas are...

Verified Resident 13452

It has been great so far. The only real complaint is sometimes the neighbors downstairs blast music after 10pm during the week. The smell of ciggerettes is sometimes apparent but a call or two to the concierge gets it sorted fast. Dave and Kahli are ...

Verified Resident 13467

I moved in 2013, just this past month. There was no option for that. It has been great. The place is beautiful and a great value.

Verified Resident 13159

It has been a great experience. Our family fees safe and the new amenities and spaces are great! My kids enjoy the pool and playroom. The best part of the apartments is the location.

Verified Resident 13191

excellent; no issues

Verified Resident 13214

I moved in March 28, 2013 - 2013 was not an option in the drop down - so far so good in terms of experience other than I can hear my neighbors down the hall, the neigbor above me echoes loudly through my vents in the kitchen and the vents in the bedr...

Verified Resident 13242

Excellent and neat and very well maintained. Great Location, very good staff, and most importantly good layout of the flats.

Boomer44

After moving from a large house, downsizing to an apartment , I was very nervous. From the day I walked in to look at the apt., the woman who worked with us in the management office was welcoming, understanding and cared more about than just renting ...

HipGram

I have lived at Bank Street Commons for over two years with my family. I find the entire staff, from cleaning to management, conscientious and helpful. The management and concierge and maintenance personnel respond to my needs in a timely and profess...

Anonymous

Here is what I like about Bank Street: 1)the Concierge service is great - helpful & friendly (so many times rescuing me from forgetting turn-off my headlights)!! 2)The newly renovated common area is a beauty (even has a conference room for me to work...

amyndhala

Very conveniently located Concierge/Office are very helpful Amenities space took some time to renovate, is spacious though

5kdamian

I have been very happy with the amenities and the service here at Bank Street Commons. The location next to the train station is very convenient for my commute to midtown Manhattan each workday.

Verified Resident 5288

I love to living in bank st. Commons.

Verified Resident 5290

I have been generally satisfied, however, the renovations took a lot longer than expected.

Verified Resident 5044

I have had nothing but great things to say aout this property. The lobby renovation did provide some inconveniences.

Anonymous

Extremely Expensive! Not worth it at all! Agreed that some of the management staff and the all the Concierge people are very friendly. However, the cost to stay here is too high! Base rent is no near indication of what you will end up paying. Add at ...

dnielle

My in-laws just stayed at the guest suite in the building, which meant they could be close enough to come by anytime, but still have their own space. They said the beds were comfy and the kitchen decently equipped. They especially liked how nice the ...

BankStreetResident

i've been living here for the past 4 years. its a great apartment with all the conviniences and a friendly management. however, the rents have increased drastically since i moved and am not sure if i will renew the lease for this very reason. i would...

mixer552

My wife and I have been here going on four years. Buildings are pretty well run, I didn't experience any hidden fees, pretty upfront. Everybody charges separate for electric, water, gas, parking. Can't beat location, right next to train! Overall, wit...

Anonymous

Horrible, absolutely horrible. The on going construction is nearly coming to a year and there is still a bit more to go. Despite the annual $600 renewal fee that the leasing office refers to as the amenities fee is outrageous. Also expect an 15% incr...

Anonymous

Hidden Fees, Careless management, high utility bills !! The rental statement comes is about $300-400 more than you base rent. $150 parking, bill processing fee, water charges, extrememely high close to $200 electric chanrges, separate electric gas ch...

fbsc1212

Avoid any apartments in K and H lines as they are next to the garbage room. The smell is very bad year long, especially in summer. We have to hold our breath most of the time passing by. Filed complaints to the management many times and they have nev...

lucydemore

The apartments are ok with sufficient amenities. One thing to avoid is the apartments facing the main road at 15 bank st. The air pollution is really bad as I can smell the exhaust gas every time open the window. The window insulation is not very goo...

Anonymous

soooo not worth the money

Verified Resident 3517

Moved into a newly renovated apartment in September 2012. Apartment is tastefully updated and the completed common spaces are very nice. Looking forward to the completion of the remaining common spaces, which look fantastic from the plans. Customer s...

Anonymous

Just a quick update on Bank Street Commons for all you prospective renters out there. Construction is still going on, their not even close to being finished. It is approaching one year now and will continue into 2013 leaving residents literally out i...

Rent20112

I am surprised by all the bad reviews. I have been here for a year and have nothing but good things to say about it. Everyone in leasing office always meet you with a smile and maintainance issues are taken care of very quickly. They have had constru...

Anonymous

Is there ongoing construction? yes. But the renovations have all been AMAZING so far, and I am EXCITED to see everything when it is done. I have been living at Bank Street for three years now and I have no complaints about the building or management ...

Anonymous

Let me start by saying that Bankstreet commons is a decent place to stay however i have had multiple issue during my stay here: 1. I have faced issue wherein people started leaving dirt bags outside our door. It seemed like move from someone who was ...

mayaomichael2012

My wife and I along with our baby daughter have been living here for almost a year now. We think it's a great place to live. Both of us work in the city and the train station is just steps away which is a huge advantage in the cold winter morning. Lo...

rentorama123

We lived in Bank Street Commons for 18 months from Jan 2011-July 2012 and had a good experience. We only used the indoor parking in the building for the winter months. We parked in the outdoor lot across the street (across from the Mercedes dealershi...

sidney_t

I recently ended my lease half way and moved out of the apartment. The reasons I chose to live at Bank Street Commons are still there: close to train station, safe, and reasonably well maintained apartments. No intention to hurt current resident's fe...

Anonymous

My family and I have been here for a year and a half and plan on staying for a while. There are several negative reviews. People tend to write things when they are angry and that's obvious here. There is some validity to their comments, however the g...

Anonymous

I've been living here at Bank Street for a couple of years. I've also spent a good amount of time in other apartments at Bank St (corporate apts, 1BR, 2BR). Honestly, I really like living here. I am considering moving because I would like something a...

gtconnolly

Having moved into Bank Street Commons Apartments after they first were built back in 2004 - I can tell you that all the poor reviews are coming from people who simply do not have a nice thing to say about anything or anyone. Bank Street Commons is a ...

Anonymous

I went to the property this morning based on my web searching as I am interested in moving into the building. I found a great apartment, I went home and searched online, again. The Ashburton is being advertised online at $1409 per month, this morning...

Anonymous

I really don't want to be negative. I want to be honest. We're staying because even after a 10% (ridiculous in my opinion) raise in rent it was still among the more affordable places to live. GRIPES: The management in nice enough but there is seeming...

Anonymous

Do you have money to burn? Do you enjoy long waits for elevators, exhorbitant utility bills, freezing your butt off in winter, lots o' noise, cheap carpet, fixtures, and cigarette smoke? Then Bank Street Commons may be the place for you! You'll chuck...

Anonymous

I've been a resident at Bank Street Commons for 2 years, but will be leaving when my lease is up in September. The only good thing about this place is that it is close to the train. Other than that, it is a disaster. First, they recently fired the co...

Livingspreeze

I wish I found this site before moving in here. Please dont be as stupid as I was and find another place to live. Dont fall for the glitz they show you on the tour. Nothing is what it seems. The Parking garage is a joke. 150$ per space and its pretty...

Anonymous

The Pool: freezing cold if and when the heater is working (NOT WORKING FOR 3 OF THE LAST 12 MONTHS) The Grills: discusting, never cleaned and now not available for use??? Utility Bills: between $200 and $250 pr month for electric why? there is no ins...

Anonymous

very clean and comfy place, all luxury amenities included, parking covered space available, prompt maintatnce services ....what else needed for living? Absolutely diagree with other negative reviews, I currently live here and love the place, highly r...

cdoom

Fortunately only here briefly in a corporate apartment. Cannot count the things that have occurred that raised eyebrows and have contributed to a generally sour taste in my mouth about this community. Most significantly, I lived 7 days without air co...

Anonymous

While the place looks great and when you tell people you are living there they will think you are in "high society", all the good ends there. The maintenance is horrid. Elevators are constantly broken. Most of the time its the one that goes down to t...

Anonymous

I really have high hopes for this apartment when I moved in two years ago. It has a good location, the concierge service is very friendly and the gym adequate. My main complaint would be against the management. They seem not to know a lot about polic...

Anonymous

The commute is real easy - Just hop on the train from the back of the building, a 32 mins ride and you are at Grand Central. The building is clean and has great amenities ( indoor pool, grills etc) Parking is so convenient and has valet features for ...

Anonymous

My complaint about Bank Street mainly has to do w/ the cost. They get you in on a good deal & then if you decide to stay, they raise the rent by $400 p/month & start charging for maintenance, pet, & gym: $400 EACH p/year, which they waived the first ...

Anonymous

I have lived here at Bank Street Commons for almost two years. I love the building. All the resdients are really nice, I love going to the parties the building hosts. I have not had any problems with the apartment, but if I need maintenance they are ...

Anonymous

There is a maintenance check that comes every few months where you are told the maintenance guys and a staff from the building will come to check the apartment, whether you are home or not. Since we have a dog, I wanted to stay home for when they com...

Anonymous

I will admit that the proximity to the train station can't be beat, which was the factor in my decision to move in. And I never hear my neighbors unless they're right in front of my door or screamingly cheering for the Giants. But you know what I lik...

FirealarmHater

Beware of hour-long fire drills at least once a month, often after midnight: By the end of your contract you will believe you were living in a college dormatory where fellow students were intentionally pulling fire alarms. At this time almost every t...

PlainWhite

Pros: -- Very close to the train station -- door to door from my apartment to my office in mid-town in only an hour. Soundproof apartments -- this is the first building I've lived in where I never hear my neighbors. Large bathroom -- very spacious. V...

Anonymous

I'm considering executing a one year apartment lease in Bank Street Commons. One of the key selling points for me is the proximity to the Metro North line. However, after reading some of the reviews I am beginning to reconsider my choice. Does anyon...

Anonymous

Have lived here for 10 months...can't wait for the lease to end. The only reason you would move here is to be close to the train station....which may or not be worth it. This place is run by lawyers who have no interest in keeping you in this place f...

Anonymous

Only lived here for 5 months and I can't wait for the lease to be up. This building is cosmetically appealing but structurally you have to wonder who built it. The windows and doors have huge drafts...unless you have your thermostat set to 90 or wear...

Anonymous

If you expect high-end quality, it's not here. Dishwasher, refrigerator, kitchen appliances are unbelievably cheep. Air condition is hell of noise. Carpet and paint of the wall are low end grade. How could you imagin such low quality inside from the ...

Anonymous

The train noise is distinct, but if that doesn't bother you than it is a short walk to the train platform for commuting. Another bad aspect is the elevators, they are poorly designed so you have to wait a while for them. Parking in the garage is horr...

Anonymous

In the last few weeks Bank Street Commons has gone from an apartment complex to a construction zone. It's a good thing the rain stopped or the building might be floating down the Bronx River Parkway. The North Courtyard is closed for who knows what r...

aicbones

My fiance and I have been living here since October 2004 and have signed a two year lease. After 9 months of living here, we do not regret a thing. Here are our comments on the following: Parking We moved in just before the building started using Pro...

uppaus2

In answer to Not Worth The Money.. How dare you call me a liar, I wrote anonymous because I felt like it as so many other people have. What I said was true and I live in apt.116I and my name is Carmen. You write anonymous also, so why write in the fi...

Anonymous

I moved to Bank Street in December of 04. I love it here because the train is 1 min away and when it's real cold it's a blessing. The pool is great nothing to write home to mother about but for what I use it it's more then sufficient. Today I used on...

RichW75

Great staff, convienieant, clean, well taken care of. Great deals.

Anonymous

I moved here in the winter of 2003 because its so close to the train. This place is great if you work in Manhattan and White Plains is a nice city to live in. The building is pretty good compared to some I've lived in and overall is maintained well. ...

Anonymous

I looked here last summer because I wanted to move to the White Plains area. Well, I talked with bldg manangement and was shown around the place & taken on tours of the apts & i just wasnt impressed. First of all, the place gave the appearance of onl...

Anonymous

Your review sounds like you've move out. Maybe it's time to move on. So what the rent increased and you could no longer afford it. It's not the end of the world.

Anonymous

I was reading some of the other comments. I have been living in the building since fall of 2004. I haven't had much contact with the staff other than concierge. I have to say the concierge is great and so are the maintenance staff. I also experience ...

Anonymous

The number one reason to rent at Bank Street Commons is the Staff. They ROCK. They're professional, friendly and always eager to help. I've lived at Bank Street Commons since October 2003. I started out in a one bedroom and recently transfered to a...

Anonymous

The apartment complex is great. It is a very good choice for someone who is doing a good job in New York city.

Anonymous

I came across this website and was curious to know what the rating were. After I read some of the rating, I couldn't believe that they were describing Bank Street. I've been living here for a short time, and I have to tell you, I think it's a great ...

Anonymous

The management of this apartment doesn't want to do anything for the residents but raise rents and increase parking rates. The exterior walls of the building are nice, but that's it. The garage is a disaster, the grounds are filled with garbage and m...

Anonymous

I have been living here for a little over a year and have seen changes through management, employees and the list goes on. I just wanted to say that bank street commons is better today then it was when I moved in. The building is always kept clean. E...

Anonymous

It's convenient, yes, but being next door to the Metro North Station also makes it a NOISY place to live. The leasing office lied and said it was quiet. Trust me, between the %@#! heating/air conditioning and the trains, I haven't had a good night's ...

bobby_dole

This place is really a disaster. It was obviously built with the cheapest possible materials available. The walls are cracking, the windows leak wind and rain and snow, there isn't a door in the place which closes properly. The noise from the hallwa...

Anonymous

Haven't lived here a year yet, but I want to provide an honest assessment so that people will know what's in store: Staff: I have found the leasing and property staff to be extremely friendly and they have generally tried to be accommodating, but...

Anonymous

New building, still under construction which makes for certain inconveniences. Plan to wash your car several times a week, the garage is very dusty and will be until they have completed it. They have 500 units and 500 spaces so it may be a problem on...

Anonymous

Truth is, it´s a great place to commute from -- easy access to major highways and throughways and right next door to the Metro North. But my affections for the joint end there. I live in the South Tower (25 Bank St.) and yes, the building is stil...

Anonymous

Overall I´m very satisfied with my apartment. If you commute to NYC or anywhere on the Harlem Line this place is great. I leave my apartment with 5 minutes to spare until the train arrives. In the winter you´ll love this walk. I like having the con...

Anonymous

Great Place to Live

ravyn007

I´ve been living in this apartment complex almost since it opened. I moved in to the apartment in October 2003. Rent was cheaper because the building was still under construction. They told me construction would be over in my building (not the secon...