GREENBELT, MD — April 26, 2018 — At its more than 70,000 apartments throughout the country, Bozzuto Management Company (BMC) creates sanctuary and delivers extraordinary experiences to residents, partners and associates. Today, for the record-setting fourth consecutive year, BMC was named Top Property Management Company for Online Reputation by Multifamily Executive Magazine and J Turner Research. This unprecedented achievement is determined solely by online reviews and ratings from customers. The Online Reputation Assessment (ORA) Power Rankings evaluate apartment communities and management companies across the country and is considered the foremost authority for property management rankings.
“These reviews and ratings are a vital component of our Bozzuto Listens strategy, which harnesses the power of an online feedback platform available to our more than 120,000 residents. We are committed to hearing directly from them to ensure that every interaction with us is, by their own definition, truly extraordinary,” said Stephanie Williams, Bozzuto Management Company President. “At Bozzuto, we embrace a customer-centric culture and we support our property teams with the technology, resources, training, and autonomy to align and personalize their efforts for resident satisfaction. We place great value on bringing together diverse experiences, backgrounds, and viewpoints to deliver not only on what our residents want, but surprising and delighting them by meeting their unspoken needs. Those who interact with our residents are some of the most dedicated, creative, and kind people who deliver on our promise of sanctuary every day.”
In addition to the ORA rank, Bozzuto was also recently listed as number 12 (up from number 14 in 2017) on the National Multifamily Housing Council’s authoritative ranking of the nation’s Top 50 Apartment Managers. Smart strategic growth while remaining true to the company brand and reputation is a direct result of Bozzuto’s core goal — providing exceptional service to clients and customers. This growth within existing markets have resulted from longstanding client relationships, as well as extensive customer/consumer research, innovative sustainable practices, and a commitment to diversity and inclusion.
About Bozzuto
The Bozzuto Group is an experience-focused real estate company that is continually celebrated for its developments, customer service and workplace culture. With an expertise in homebuilding, multifamily development, construction and management for itself and its clients, Bozzuto is devoted to crafting extraordinary experiences.
Founded in 1988, Bozzuto has developed, acquired and built more than 42,000 homes and apartments. Celebrating its 30th anniversary this year, Bozzuto currently manages 70,000 apartments and 2 million square feet of retail space along the East Coast, in Miami, Boston and the Northeast, and Chicago. www.bozzuto.com
CONTACT: Chintimini M. Keith
Senior Vice President, Corporate Communications
Chintimini.Keith@bozzuto.com