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Ratings & Reviews

Here's what our residents and prospects are saying.

Xavier SP Page

2024-05-24  

⚠️ 𝗪𝗲 𝗵𝗮𝘃𝗲 𝗿𝗲𝗰𝗲𝗶𝘃𝗲𝗱 𝗺𝘂𝗹𝘁𝗶𝗽𝗹𝗲 𝗿𝗲𝗽𝗼𝗿𝘁𝘀 𝘁𝗵𝗮𝘁 𝘆𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗮𝗰𝗰𝗼𝘂𝗻𝘁 𝗵𝗮𝘀 𝘃𝗶𝗼...

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Tresa St. Hill

2024-05-19   Google

I am loving this community! I recently moved in a few months ago and I've had no regrets. Only thoughts, that I couldn't have found a better place to call home. These luxury apartments come stocked with everything you hate to move (refrigerator, wash...

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Marius

2024-05-17  

Katie and Alayna made the move in process effortless. Their positive attitudes and willingness to help made us feel very welcomed. We are really happy to be here.

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T Fields

2024-05-04   Google

The Launch is a posh facility with super management. So many amenities! One of the best places to live in the bay area.

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Samantha Ybona

2024-04-24   Google

Moving is one of the worst stresses of life! The communication of the leasing team has been elite and made this experience amazing. From scheduling my tour, the leasing process, and moving in has been extremely seamless. Ryan has been attentive and s...

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羊海

2024-04-08   Google

This has been a truly disappointing experience. In my opinion this complex is unsafe due to all the crimes in the building. The crime level is equal to Oakland complexes. Most of my neighbors want to move out after just moving in, most of my neighbor...

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Lao H

2024-04-08   Google

I visited one of my colleagues here. This place looks amazing and has great amenities. I was interested in renting here but then I starting the defects and bad over structure. When I went inside the apartment I noticed a more defects and cheaply used...

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Dr. J M.D.

2024-04-08   Google

I knew I was right about this place and company. Don't be fooled by the 5 star ratings. This building has had issues for months with insects, ants, and mice/ rats apparently. I've experienced the ants myself for two months before anything was done. T...

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Verified Resident

2024-04-08  

There are a lot of reasons that I love living here. The employees/staff are super friendly. It is relatively quiet in our apartments. The amenities are nice and well-maintained. The maintenance folks are amazing. The open floor plans and a lot of lig...

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Sandy S

2024-04-06   Google

Aldrin, Ryan and Shannon are such an AMAZING team! They are always on top of everything and have always made me feel at home. All the amenities are awesome, and the maintenance team is always quick to respond when needed. I feel very safe and my neig...

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M.

2024-04-05   Google

(update) google notified me that I had to repost because this company wasn't satisfied with my honest opinion. So again I am honestly very dissatisfied. Pricey for run down so called luxury apartment units. The units and some amenities are shoddy per...

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R Family

2024-04-05   Google

Just overall disappointed.

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2024-04-03  

Have lived here about a month and am enjoying it so far. It's overall a pretty quiet and chill complex. Had some maintenance issues when we moved in but they have been fixed and the maintenance team is nice. Have not used too many amenities yet but d...

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Kristi

2024-04-03  

Have lived here about a month and am enjoying it so far. It's overall a pretty quiet and chill complex. Had some maintenance issues when we moved in but they have been fixed and the maintenance team is nice. Have not used too many amenities yet but d...

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2024-04-01  

Living here has been a dream! Our unit is open, bright and clean. The management team is completely amazing! They are kind, helpful and always on it. The community is fun, great neighbors and monthly events and the amenities are great. It's been a go...

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Dauna

2024-04-01  

Living here has been a dream! Our unit is open, bright and clean. The management team is completely amazing! They are kind, helpful and always on it. The community is fun, great neighbors and monthly events and the amenities are great. It's been a go...

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megan garrett

2024-03-21   Google

Stylish, Convenient, and Welcoming - Launch Apartment Complex ticks all the boxes for modern city living. From sleek interiors to top-notch amenities, this complex offers a comfortable and convenient lifestyle. With friendly staff and a prime locatio...

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2024-03-18  

Great customer service. Property management and maintenance are very responsive and handle issues with a smile and great attitude. Clean and beautiful property and amenities are well maintained. Fun social community activities as well.

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Katherine

2024-03-18  

Apartment complex is new, clean, and has great amenities. Staff is very helpful and available. Only down side is very high cost of living even for the area.

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Pricilla

2024-03-18  

Great customer service. Property management and maintenance are very responsive and handle issues with a smile and great attitude. Clean and beautiful property and amenities are well maintained. Fun social community activities as well.

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2024-03-15  

The office management is great. They help answering your questions. Try to solve your problem as soon as possible. They are professional. They make fun activities for residents. The environment always clean and nice. You are doing a good job. Please ...

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Jasmine

2024-03-14  

Apartment seems noisy as I can hear my neighbors above me and not a lot of storage in the bathroom. But the social gatherings are nice to meet people.

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Dalal

2024-03-14  

The office management is great. They help answering your questions. Try to solve your problem as soon as possible. They are professional. They make fun activities for residents. The environment always clean and nice. You are doing a good job. Please ...

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2024-03-12  

I have no complaints. I have enjoyed living here at Launch. The marina and view of the Oakland hills is the best part! The staff are friendly as well.

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2024-03-12  

All the staff at the Launch, are so nice, friendly and helpful! They seem to know just what I need and always reach out to me. I feel taken care of and very secure in this environment. They have my back and are cheerful to boot. I will definitely rec...

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2024-03-12  

Move in was simple and apartmentbwas clean everything went smoothly. The walk from the car or move in truck can be quite far from the apartment but is the only minor complaint.

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Andrew

2024-03-12  

Move in was simple and apartmentbwas clean everything went smoothly. The walk from the car or move in truck can be quite far from the apartment but is the only minor complaint.

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Joseph

2024-03-11  

I have no complaints. I have enjoyed living here at Launch. The marina and view of the Oakland hills is the best part! The staff are friendly as well.

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Patricia

2024-03-11  

All the staff at the Launch, are so nice, friendly and helpful! They seem to know just what I need and always reach out to me. I feel taken care of and very secure in this environment. They have my back and are cheerful to boot. I will definitely rec...

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2024-03-10  

Love living here. Apartment units are really spacious with tons of natural light coming through. Washer/dryer and dishwasher makes everything so convenient. I love the onsite dog park. A little small, but do we really need a huge one. Bags are provid...

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Kelsey

2024-03-10  

Love living here. Apartment units are really spacious with tons of natural light coming through. Washer/dryer and dishwasher makes everything so convenient. I love the onsite dog park. A little small, but do we really need a huge one. Bags are provid...

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Egypt

2024-03-08  

I didn’t expect the maintenance requests to be that long so Im reducing a star Im satisfied with almost everything else besides the cards sometimes not being able to work for main areas but its ok

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2024-03-07  

My partner and I have really enjoyed our time here so far, the staff are so kind and helpful and the common areas are well taken care of. The apartment itself is a beautiful space and a great size! I feel very safe here with the two gates for the gar...

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Kalyn Kreger

2024-03-07   Google

3 stars for the building, 5 stars for management. We moved into the Launch apartments at the beginning of Feb 2024. After having moved in, we noticed some problems with the apartment that we were concerned with (some of which are due to personal reas...

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Breonna

2024-03-07  

So far my experience has been good at this community. The property managers are inviting. The people in the community are nice and respectable. I enjoy meeting new people at our community events. I did experience some cons that I believe everyone sho...

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Anjelica

2024-03-07  

When we first moved in the property was great. The management put on tons of events. Great neighbors! More recently and as the property fills up, I've noticed people are not picking up their dog poop. We've also had huge issues with the garage door n...

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Krizten

2024-03-07  

The location was a priority when choosing Launch. The amenities are great and the view of the water and the hills is beautiful. I still can’t believe we’re in Alameda!

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Gerald

2024-03-07  

Great service and support from the staff not just when I moved in but every day. They are courteous and quick to resolve any issues that come up. Also, Launch is a great place to live with all the amenities and security.

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Grace

2024-03-07  

My partner and I have really enjoyed our time here so far, the staff are so kind and helpful and the common areas are well taken care of. The apartment itself is a beautiful space and a great size! I feel very safe here with the two gates for the gar...

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Regie Delos Santos

2024-03-01   Google

I took a tour of Launch with the assistant manager, Aldrin. Aldrin was very friendly, communicative, and accommodating. Aldrin made sure to show me all the available units and amenities offered. He took his time in explaining all the details, includi...

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H Wai

2024-02-06   Google

I visited colleagues that lives here. I was really interested in living here until I arrived. The front of the building garage and structure is collapsing. Wood rotting but I'm not sure. They showed me around their apartment and the building. Five Th...

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2024-01-25  

I just moved into Launch and am very happy with my unit, the property and amenities and the level of customer service. Aldrin helped me with the move-in process and was so sweet and thoughtful knowing I have two small kids, he placed us in a unit nea...

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Michelle Truong

2024-01-16   Google

Louie the maintenance assistant has helped me twice already in the last month or so with my washer/dryer. He is very responsive via text and tries his best to get to my unit ASAP ( I know he is very busy). He has solved issues twice now and each time...

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2024-01-12  

I toured with Aldrin back in April 2023 and was working with him about my move-in for Fall. He was very helpful in helping me find my new home. I recommend reaching out to him if you need assistance with your apartment search as he is very informativ...

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brasnan21

2023-12-26   Google

Lovely property, great staff and exceptional service!

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Karla Orrego

2023-12-08   Google

Me encanta la amabilidad y paciencia del personal!

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2023-12-05  

The Launch Alameda is a very well thought out multi family community. My experience from start to finish was great. I worked primarily with Aldrin however everyone on the team is great to work with. My emails are answered within 24 hours and being in...

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Christine Mann

2023-12-01   Google

The Launch Alameda is a very well thought out multi family community. My experience from start to finish was great. I worked primarily with Aldrin however everyone on the team is great to work with. My emails are answered within 24 hours and being in...

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Manny K

2023-11-27   Google

Aldrin, Ryan, and Brian are a great team. The community at Launch is very welcoming. We have monthly events for residents. Gated community, Key card entry to home and all amenities. Amenities include; The biggest hot tub and swimming pool in all of A...

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Kevin Pai

2023-11-14   Google

After comparing several units and apartment complexes in Alameda and San Francisco, I found what I was looking for and I am a new resident here in Launch! I am going to be real and let's be real. The process of launching a product - There is no such ...

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Anonymous

2023-10-20  

This building is not what it seems. Visited family was surprised by how many things were wrong and only after a month. Insect are everywhere inside the apartment and out. This is clearly a slum and money grab looks good on the outside and badly condi...

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Brittany Storm

2023-10-19   Google

I am not currently a resident at this time, however I am hoping to be! I know how much it means to receive kudos as so many people are negative, find faults or tend to use these platforms to be angry, tare people and companies down. So I thought it w...

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Jeannie Kim

2023-10-15   Google

My elderly mom just moved in yesterday and had the best experience working with the staff at the Launch. She loved working with Aldrin who was so kind and patient with all the questions my mom had. He was very attentive and helped my mom's move in pr...

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SJ Director

2023-10-10   Google

The staff here at Launch (Brian/Bryan, and Aldrin) are all very helpful, polite, and energetic. Shout out the cleaning staff that also keeps this place looking shiny and new everyday. They all do a great job of maintaining the building, and are alway...

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Chauncey McLorin

2023-10-07   Google

Beautiful place to live.

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2023-10-04  

My mom just moved into these apartments and she’s really living her best life here. She keeps raving about Aldrin, the assistant general manager who helped her with all the paper work and logistics which made the moving process so smooth and easy. ...

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Jennifer Young

2023-10-02   Google

My mom just moved into these apartments and she’s really living her best life here. She keeps raving about Aldrin, the assistant general manager who helped her with all the paper work and logistics which made the moving process so smooth and easy. ...

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Steven Kennedy

2023-09-21   Google

I have to say, even though I did not end up moving in, this is and will be the nicest complex to relocate to. Not only does it’s location give awe inspired sunrises and sunsets, the staff that works there made it almost impossible to walk away from...

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Hu Y

2023-09-20   Google

I visited my daughter this morning. The building smelled so really bad. Her apartment have many bugs coming from the wall. She did not get help after she asked the company to help her.

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Kwanita W

2023-09-06   Google

I had the pleasure of working with Ryan Walsh at Launch Apartments, and I must say, he exceeded all expectations as a leasing agent. From the moment I inquired about the property, Ryan displayed a remarkable level of professionalism, knowledge, and e...

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Renee Pimentel

2023-09-02   Google

Needed to find a nice, safe apartment for my son to move into for medical school. The Alameda area was recommended to us. We looked at six different apartments however The Launch definetely was our number one choice, not just because they are brand n...

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Ameen Aberra

2023-08-29   Google

We just move this month me and my family, we really liked it so far. The apartment, it’s modern design. I like the space of the living room and the walking closet. The building is beautiful and built well. There is a lot of amenities that brings jo...

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2023-08-28  

Aldrin is a constant professional. He listens to your needs and handles them immediately. Definitely knows what he's doing and does a great job. We appreciate all the great helps he has handled for our apartment. About Launch apartment complex, we lo...

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Kendra L.

2023-08-28   Google

5 stars for Ryan! (Overall review is 4 stars.) I had THE best tour with him yesterday. He is a natural people person; very genuine, authentic, HONEST and discerning. I never felt like he was selling me on anything. Instead, he wanted to find a unit t...

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Batzaya Rentsenpil

2023-08-27   Google

Aldrin is a constant professional. He listens to your needs and handles them immediately. Definitely knows what he's doing and does a great job. We appreciate all the great helps he has handled for our apartment. About Launch apartment complex, we lo...

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Loren Zinder

2023-05-30   Google

Had an impromptu tour of the Launch community with Sales & Marketing Associate, Ryan Walsh. Ryan showed me the 2 bd 2 ba and 1 bd 1 ba units which were quite spacious and well-constructed. I particularly liked the high ceilings, the bright sunlit roo...

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Ashley Wilhelm

2023-05-10   Google

Last week, I had the pleasure of meeting who I imagine is Bozzuto Management's finest, Aldrin. I hope to become a renter at this property because is it a safe, family-friendly location, the existing and planned amenities (feline away care?!), and gor...

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2023-05-09  

Just moved in and love it so far. Lots of amenities and the pool and roof deck views are the best part. Brian, Aldrin, and Ryan have done an awesome job of making it feel like home.

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Anonymous

2023-05-07  

Just moved in and love it so far. Lots of amenities and the pool and roof deck views are the best part. Brian, Aldrin, and Ryan have done an awesome job of making it feel like home. Shannon and his maintenance team gave a great orientation to the apa...

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Ailsa R Cairen

2023-05-07  

Just moved in and love it so far. Lots of amenities and the pool and roof deck views are the best part. Brian, Aldrin, and Ryan have done an awesome job of making it feel like home.

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Cairen Ailsa

2023-05-07   Google

Just moved in and love it so far. Lots of amenities and the pool and roof deck views are the best part. Brian, Aldrin, and Ryan have done an awesome job of making it feel like home.

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Julisa Wilson

2023-05-06   Google

Brian Roche was awesome! He was super informative on our walkthrough tour. Made the whole experience pleasant from beginning to end!

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Lois Butler

2023-04-29   Google

What a great place to live. It is near shopping and has great amenities. The views are spectacular and the staff is very accommodating..

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