Shawn
Things are better now but please consider opening the amenities later than 10pm. Previously the pool and gym were open 24/7, and hours were only reduced by previous management due to Covid restrictions. Now that Covid restrictions have been lifted, t...
Read MoreI am very excited to be a resident at the Watermarke Towers. The staff has been very helpful and professional. I feel safe and secure when I come home.
Read MoreVerified Resident
I am very excited to be a resident at the Watermarke Towers. The staff has been very helpful and professional. I feel safe and secure when I come home.
Read MoreI feel like the leasing office needs to improve on communication and not do things at the last minute the day of move in. Everyone at the property is really nice and I like how the property is very clean.
Read MoreKaitlyn
I feel like the leasing office needs to improve on communication and not do things at the last minute the day of move in. Everyone at the property is really nice and I like how the property is very clean.
Read MoreJust moved in and I’m loving it. Everyone is friendly. The staff take the time to know their community. And the apartment itself is breathtaking
Read MoreCameron
Just moved in and I’m loving it. Everyone is friendly. The staff take the time to know their community. And the apartment itself is breathtaking
Read MoreLesley Castillo
I have requested maintenance a few times already and they make it happen so fast. Usually the next day. Thank you to Danny and Carlos for helping us get a new fridge when ours wasn’t operating good.
Read MoreTamara T
Fast and quick service whenever I submit a ticket, or am locked out😅 Yearly maintenance walkthrough was great as well. George, Javier, Carlos, and Oanay were thorough in checking everything and even replaced my smoke alarm batteries and shower hea...
Read MoreHaving lived here for nearly two years. It continues to be a Great place to live with ongoing renovations to make it even nicer! The management team and staff are personable and take pride in their work.
Read MoreBrian
Having lived here for nearly two years. It continues to be a Great place to live with ongoing renovations to make it even nicer! The management team and staff are personable and take pride in their work.
Read Moremanagement sucks and is super passive agressive and makes talking to them an extremely hostile environment and will purposely not be helpful just to prove a point
Read MoreParminder
management sucks and is super passive agressive and makes talking to them an extremely hostile environment and will purposely not be helpful just to prove a point
Read MoreSarah Dalby
George knocked out 3 maintenance requests in one visit. He was super fast and quiet as my mother was doing an interview when he arrived.
Read MoreM R
Danny Flores is a true professional. His team takes Maintenance requests seriously. 20mins after I put in the order he was at my door with a solution. Before he was here I’d have to wait days if not weeks just to get a response, let alone a fix .
Read MoreThere are things that are not kept in order at all. There are trash lying in the car park. The trash room and chute stinks really bad. Amenities are still not open yet especially the amenity space and hot tub. The hallways are not cleaned regularly. ...
Read MoreAsish
There are things that are not kept in order at all. There are trash lying in the car park. The trash room and chute stinks really bad. Amenities are still not open yet especially the amenity space and hot tub. The hallways are not cleaned regularly. ...
Read MoreParisa Asadollahi
Just moved out of the building. Had an overall great experience living in this building for a year and half. New management has done a good job of renovating the common areas. Recommend this building to anybody interested.
Read MoreMark
Half way through 2023 and the hallways seemed to be finish; they look great! We are told the Basement Gym is almost finish; as is the jacuzzi, it remains to be seen. I wait with bated breath for the lobby to START! All in all, things are slowly becom...
Read MoreResidency here is great especially the new management they are very professional and nice!! Would highly recommend anybody moving downtown to come lease here
Read MoreVerified Resident
Residency here is great especially the new management they are very professional and nice!! Would highly recommend anybody moving downtown to come lease here
Read MorePeter Steckelman
Danny Flons did great work today-he is knowledgeable, professional, really nice, and super efficient. Much appreciated!
Read MoreKevin
Great service in beautiful property. Definitely recommend. Kyle, Tyler, and deejay are the best. Even though it's dtla, it's still pretty quite.
Read MoreMoving in was very easy and simple, everyone has been so nice! Our mailbox keys didn’t work initially, but we were able to switch that thankfully.
Read MoreBrandyn
Moving in was very easy and simple, everyone has been so nice! Our mailbox keys didn’t work initially, but we were able to switch that thankfully.
Read MoreWe continue to enjoy living at The Watermarke. We recently renewed our lease and both Tyler and Kyle of management made the decision to stay seamless. They both were instrumental in getting us new floors for our apartment and it feels like we moved i...
Read MoreBrian
We continue to enjoy living at The Watermarke. We recently renewed our lease and both Tyler and Kyle of management made the decision to stay seamless. They both were instrumental in getting us new floors for our apartment and it feels like we moved i...
Read MoreMove in was great, love the apartment and cannot beat the view. Here only a few days and they have been super accommodating and helpful when I have questions.
Read MoreMarissa
Move in was great, love the apartment and cannot beat the view. Here only a few days and they have been super accommodating and helpful when I have questions.
Read MoreVery kind and humble staff! We loved their willingess to help and make us feel welcome. Maintenance could be a little more helpful (light fixtures, vent cleaning, etc) and also when we make a request for service, it doesn't always seem to be an actua...
Read MoreJigar
Very kind and humble staff! We loved their willingess to help and make us feel welcome. Maintenance could be a little more helpful (light fixtures, vent cleaning, etc) and also when we make a request for service, it doesn't always seem to be an actua...
Read MoreI would like to take a moment to acknowledge the maintenance team. They have been a great help to me this week. George and Javier went beyond the call of duty to assist me. The leasing GM promptly took action to help me resolve my issue. Thank you fo...
Read MoreChristina
I would like to take a moment to acknowledge the maintenance team. They have been a great help to me this week. George and Javier went beyond the call of duty to assist me. The leasing GM promptly took action to help me resolve my issue. Thank you fo...
Read MorePaul Buck
The management and maintenance team at The Watermarke, patched numerous, deep, potholes in the alley leading from 9th street to the building access/egress. And then continued the patching the alley up to 9th street. Great work! Thank you!
Read MoreAdam Dean
I have been in watermarke since Dec 2020, it’s very safe building to be at, I enjoy everything about this tower, very friendly stuff, great layout apartment, quick response for maintenance, I can’t be happier specially after they decided to renov...
Read MoreLeonor
Hi Guys Great idea on mirrors near the elevators & the the new colors on the walls. & When will the parking door to the 3rd floor be fixed? It’s been a while & quite inconvenient Tnx!
Read MoreMaya
Great experience! They helped my move go smooth and quickly, one of the lady’s at the desk are so nice and helpful. The views are amazing on my.
Read MoreOrlando Deral
Great work from our maintenance team George and Javier changing my bathroom faucet.
Read More남미림
Lease agent,DJ was extremely kind and helpful! We liked the new apartment. Unfortunately due to our budget limit we would not be able to move in right now. . .
Read MoreSo far everything has been great. The staff the other residents have all Ben very nice! The units are spacious with great layout and so many outlets to plug in anything anywhere! Love that!
Read MoreJoseph
So far everything has been great. The staff the other residents have all Ben very nice! The units are spacious with great layout and so many outlets to plug in anything anywhere! Love that!
Read MoreVivian Chan
This building has become a lot more fun since the new management company took over. The residents I’ve met here have all been friendly (haven’t seen any sketchy characters), and the management puts on monthly boozy events to meet other neighbors....
Read MoreWe love our apartment but lately lot of noisy residents are getting in. Also, lot of amenities and common area are left dirty. Pet owners should be cleaning after their pets making a mess.
Read MoreAsish
We love our apartment but lately lot of noisy residents are getting in. Also, lot of amenities and common area are left dirty. Pet owners should be cleaning after their pets making a mess.
Read MoreAna Smith
George and Javier came asap and provided amazing emergency service for my laundry that was leaking. They replaced the whole thing in minutes and were very professional and kind . I’m extremely satisfied with their work and looking forward to seeing...
Read MoreEvan Wiendczak
I definitely recommend living here! I’ve lived at the Watermarke Tower for a little over 3 years now, and have been very happy with the overall experience in that time. The Bozzuto Management company has recently taken over the property, and I am g...
Read MoreParminder
i love it here! the entire staff is so kind and the building is so beautiful! i also always feel so safe here especially with the 24 hr concierge at the lobby
Read MoreThe staff is very nice and professional but it is clear that they are too green or not the right team to restructure the mess left behind from the old management company.
I am happy with the new changes and new renovations that is happening. One comment i like to make is to have is daily clean up in front of the building. Maybe some power wash by the front door. The next door building is very dirty and hot spot for ho...
It really means a lot that things are being upgraded. And you've been good at responding to maintenance requests, etc.
Dawne Mcclure
I put in a request through the building app to have my apartment worked on and they came the next business day which is awesome! George and Elliot were very professional, friendly, and completed all the tasks I requested quickly. George even took the...
Read MoreAndrew
The new hallway design looks great and improves the look of the floors. Also want to call out maintenance for continuing to improve their response times. They have been able to fix several issues in my unit in the last couple of weeks.
Read MoreKathleen_W723
Definitely would've given this place 5-stars if Greystar was still the owner/manager of the property. The new company Bozzuto has been on the scene for about 4 months now, and the facility has already gone to ----. 1) Management/The Leasing Team does...
Read MoreBuilding has the largest square ft in the DTLA market in my opinion. Given Ive lived in DTLA for 15 years and an LA native, I think I have some experience. Finishes are nice and the renovation looks great. Management Kyle and staff are super friendly...
Read MoreJamie
We are not enjoying the neighborhood much anymore as we generally don't feel safe around here especially at night when walking dogs and coming home. That said we generally enjoy saying here as the building is nice, our appartment is comfortable and t...
Read MoreAchandal
Along with my amazing views, your maintenance team is awesome. The common areas are also always clean and I'm excited for the updates. I really love it here!
Read MoreLeonor
New leasing co. Just transitioned in so it’s hard to tell how things are improving. Everything seems the same. I did leave a message and sent an email to leasing about someone in my apt. Without authorization and I have not heard back. Yet, when I ...
Read MoreShawn
Can management please fix the elevator situation? It’s made living here very frustrating since waiting for elevators has become much longer than before.
Read MoreBrian
Watermarke continues to be a great place to live. There is new management, so that part is in transition. So far, new management seems fine, but time will tell. There are renovations that will be taking place this year. I would love more information-...
Read Morechris saydah
Love my spot, but Mgmt was def a bit rusty when I moved in 2 months. Seems Bozzuto coming in will be a nice upgrade. Mike came in today and handled multiple open maintenance requests like a champ. Great to see a very professional group coming in to r...
Read MoreConor Ford
New management is pretty great. Had a maintenance request that was fulfilled the same day that required a substantial amount of work. Building seems to be getting better from previous management overall!
Read MoreLeonor
Nice location, great neighbors in the building. Excellent views!! Some of the amenities do need updating. Sometimes there is gym equipment that’s broken or the coffee machine not working but the place is clean and the cleaning crew work hard to kee...
Read MoreBrian
Watermarke is a great place to live. A friendly environment too. Glad a new restaurant is coming soon and all the common areas will be renovated as well!
Read MoreAsish
I love my apartment. It is a sanctuary. But there seems to be new residents moving who are little noisy. Trash shoot has been out of order for very long time. Getting to maintenance to look at issues takes a long time. Some of the front desks staff a...
Read MoreVerified Resident 1072001
On a steep decline in quality. The trash chute has been out of order for months, which is attracting roaches to the residential floors, they took away one of the elevator and set it as a dedicated service elevator so longer wait times, they took away...
Read MoreOrlando
Enjoying my unit! Staff is great and so is the community. I enjoying the pool, the decks and looking forward to the basement being open again soon hopefully so I can start enjoying that again as well.
Read MoreVerified Resident 1070369
The building is very safe, I do love that about them, the management is very attentive to the residents issues, They used to be great with maintenance in the first year but they are having serious issues with maintenance in 2022
Read Moreamkhouri@gmail.com
I have never experienced this level of unprofessionalism from any property management before. They do not respond to emails, service requests, safety concerns from residents.... I'm seriously considering terminating my lease early to get out of this ...
Read MoreVerified Resident 1066047
Unfortunately, what could’ve been a great experience has been sour. Many of the BEST listed amenities I was promised at the time of signing have never been available. Covid-restrictions have been lifted, but according to staff and the website, ther...
Read MoreSydney
I like it here... Wish they had a movie room though. Other amenities are excellent, staff is great, always kind and attentive. Apartments are spacious and well laid out, could use some more lighting in the rooms... Overall experience 8/10
Read MoreAnonymous
The new management is horrible, way over priced. No luxury about this f place. trash chutes have not been functional for 2 months, they pick up trash floor by floor smell horrible. Maintenance at least give it 2 weeks if they come and fix and that a ...
Read MoreCorey Chambers
WaterMarke Tower offers tremendous upscale, exciting amenities in an energetic, modern atmosphere. Located by LA LIVE, most every unit includes a fantastic view. We have not always been 100% impressed with the management recently as they have not alw...
Read MoreElizabeth
So far we are comfortable here! The staff is best part of being here. Can't wait for the building updates! Especially on the 7th floor! Thank you all!!
Read MoreChris
Paul made the process of locking in my new home at Watermarke as smooth as can be. I’m now very much looking forward to my relocation back to Los Angeles..
Read MoreMark
As with all reviews, I endevour to give constructive criticism. To date, we still have no remodel of the common areas. Nor do we have access to the "lower level" of the building. Nor do we have access to the garbage chutes! Most of the common areas s...
Read MoreHeartlyn
Everyone is friendly and helpful. Out place is very spacious too. Out of all the places we visited, watermarke is the biggest and most affordable
Read MoreVerified Resident 889265
The neighborhood is nice. We love our apartment. Staff is an issue. No one stays. No faces every few weeks. Community manager is not someone you want to deal with. She is just unprofessional and does not want to deal with residents. New assistant man...
Read MoreVerified Resident 979990
I've lived in the Watermarke tower for a year. Nothing about this place is luxury. Most of the policies are just reactive to the shooting they had before I moved it. Which is just more on the annoying side than the helpful side. They have an incredib...
Read MoreBrian
As we’re going on 1 year at Watermarke it’s been great. We love our apartment and all the amenities, the friendly and helpful staff, and the DTLA scene. We look forward to an extended stay at the Towers!
Read MoreLeonor
The apartment is nice and the view is the best. The alley entrance gets difficult at times during the day with traffic blocking passage. Tenants should be notified When there are or will be events that will prevent tenants from entering the lot.
Read MoreAsish
I hope Melissa is still around. She always addresses our situations/issues properly and timely. Lease renewal went okay but I don't the rent was appropriately allocated. Wrote to the management office and its been two business days but still waiting ...
Read MoreMichael
Watermarke tower is a great place to live. The front desk staff is very courteousand they're pretty quick with any tickets you might have if there are problems with the apartment.
Read MoreDaniella
Great floor plans but everything is in need of an upgrade and renovation. From the community amenities to the appliances and the finishes in the apartments.
Read MoreVerified Resident 1040726
The staff and management team at Watermarke tower are excellent! Always very friendly and readily available to assist and address concerns. Solid amenities and very spacious apartments even for studios and 1 bedroom units.
Read MoreExcellent staff and management! Solid amenities and spacious apartments.
Read MoreMarc
Been a good experience so far. No complaints..great views, clean and quiet property. I recommend moving into this place. New staff has been great.
Read MoreVerified Resident 1032760
Love Watermarke the the lower gym closure and pool patio furniture that needs to be replaced ASAP are the two things I despise, it’s truly an easy fix open the gym also the gym hours not being 24/7 access like all the other or most the grey star gu...
Read MoreVerified Resident 1031786
High staff turnover, long waits for maintenance requests. Lack of professionalism amongst management. Front desk security, maintenance, and concierge staff are all amazing. Gym and pool and outside are not maintained well.
Read MoreWindy
Watermarke has an amazing staff. They have ensured that the property is maintained and safe I’ve enjoyed several of the community events hosted by the property staff. It’s been a great experience living here
Read MoreAlexander
Great experience at Watermarke tower! The staff is great and our apartment is absolutely beautiful!!!! Best apartment in downtown Los Angeles
Read MoreMark
We have really enjoyed living at the WaterMarke Tower. After a very long two years, but things seem to be improving around town. I truly enjoy all the amenities. We now have the best management team, maintenance team and security has also improved. O...
Read MoreBrian
We love our residence and think the staff and amenities are above expectations Our dog loves her new neighbors and neighborhood!! She’s adapted better than we could have hoped.
Read MoreLeonor
Maintenance requests are completed in a timely manner. Shout out to Kevin!!👍🙌😃 Security is strict which makes me feel safe as I work graveyard hours and our neighborhood is a little bit scary.
Read MoreDaniella
Best floor plans in downtown La hands down. Amenities and some of the appliances need an upgrade however, along with the dog park area. Parking security can also be a hassle.
Read MoreMichael
Great place to live the front desk is very kind and helpful. Close to a multiple grocery stores which is helpful. Great location you can go to any part of LA fairly quickly.
Read MoreAtif
A great building and community to be a part of which has its own flaws but overall a good living experience. Highly supportive and accommodating management especially during these difficult times during the pandemic. Thank you.
Read MoreVerified Resident 995743
This has been a great experience at watermarke tower. The grounds are great, the amenities, though the basement not open, are good, i enjoy the free coffee machine, the pool and tub are great. No complaints.
Read MoreMarc
Overall I've had a solid experience. I'd say the view is supreme but the apartment itself isn't great. Small issues which are easily fixed by the maintenance team but still a hassle to submit a ticket and wait for a fix
Read MoreI love this apartment, so quiet, you go inside and shut the world out, feeling safe knowing not just anybody can knock on your door.
Read MoreAsish
Lately, I had an experience with the front desk with Nick which was not pleasant at all. I did not liked his tone nor his attitude. We as tenants pay rent here and we expect the front desk staff to be professional at all times. Able to resolve issues...
Read MoreAlexis
Love it! Love the location! Just would prefer to not have to show ID every time I come into the parking lot and don’t like that food delivery services have to show their ID and if they don’t have if, I have to come downstairs.
Read MoreEnrique
Staff: Let my phone ring more than once when I have a delivery. Packages: Organize oversized. Neighbors: Stop stealing our dinner orders from our front door.
Read MoreMark
As we enter a New Year, I feel that the changes that have been implemented are definitely working. The Community feels safe, clean and welcoming. Now we need to start the improvements that will make the WaterMarke Tower the comeback kid. Here's to a ...
Read MoreKmond
I am grateful to be here in the Watermarke Tower. The peace of mind I receive once I pull into my parking space is impeccable. Walking into my home brings me joy and a sense serenity. Just knowing that I’m safe and secure within the protection of t...
Read MoreVerified Resident 982408
The maintenance crew and folks who work the parking area are fantastic and I greatly appreciate them. Some of the concierge are very nice but others are very disinterested. The leasing office is much more involved with the general operations of the b...
Read MoreVerified Resident 979990
Great staff. Clean apartments. The maintenance team are the true stars here. Incredibly responsive group. They typically offer a quick solution in a single visit. Sometimes they fulfill my service request the same day.
Read MoreVerified Resident 979284
After a long slog with mis-management we are finally in a place where things are running smoothly. From our general manger to the support staff, WaterMarke Tower is becoming what a true luxury apartment building should be.
Read MoreKhushbu
It’s been an absolute joy having to leave at Watermarke Tower. Staff members are so friendly and helpful. The amenities are great and my boyfriend and I love the themed-food festivities every month!
Read MoreKatrina
We moved in in November and we are Loving it so far: the view, the amenities, the cleanliness. The only issue is the one elevator going out of service frequently. Seems like there should be a solution.
Read MoreP!ATD4Life
Was this building used for filming Panic! At The Disco's High Hopes MV? Then it must be good
Read MoreStephanie
The staff is great, the amenities could use revamping and updating. The maintenance team is fantastic and they are ah huge plus. The constant ID'ing makes it feel controlled vs as though it's a community where staff know the individuals.
Read MoreKarina
Seeing as how I'm a New tenant, I don't believe I can provide a thorough review at this time. I'm less than a week moved in - so far so good.
Read MoreMichael
The leasing office has been helpful Everytime. The front desk is very nice and the amenities on the seventh floor are great. I would recommend this apartment to anyone who wants a nice view.
Read MoreAntonio
I've enjoy the professional staff and the timely communication. I feel very safe here due to the security and new rules put in place. This building is great. My view is amazing. GreT job guys!
Read MoreZachary
Staff is all very kind and helpful. Living spaces are beyond satisfactory. Whenever I call the front desk there is always someone is able to help me or set up a way to get help.
Read MoreBrian
It’s been great! Love it! The amenities, neighborhood, cleanliness of building and the awesome staff makes it a great experience. The convenience of public transportation and local attractions are exceptional too.
Read MoreSydney
Watermarke is a great place to live. The staff are all really welcoming and helpful. The apartments are beautiful, though mine might be a bit haunted. 10/10
Read MoreAsish
We love our place. Everything seems to be in working order in the apartment. The view is amazing from our place. I love how quiet our place is. Maybe more community events like breakfast or a brunch on a Sunday. Ella being gone, I loved some of the t...
Read More