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Ratings & Reviews

Here's what our residents and prospects are saying.

Abhishek

2024-07-17  

One thing that is great about Centerra is the Location and proximity to all things around Downtown San Jose. Management is doing a superb job and stays on top of anything that is reported. Love being a part of this Community.

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Terance

2024-07-14  

Resident experience has been great! Everyone has been great! The pool is really nice. The gym is really nice and I liked the airy feeling inside there.

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Jesse Allen

2024-07-11   Google

Life at the Centerra was great! Lots of good memories. Very reasonably priced luxury units. The staff is exceptionally kind and welcoming. I looked forward to seeing everyone, from the leasing office, to the concierge, to the security personnel at th...

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Jose

2024-07-11  

Great location and ample parking. The garbage rooms smell horrible and one of the doors is broken. Some of the residents don't even bother to throw their bags down the chute; they'd prefer to let it sit right by the door entrance, but centerra is not...

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Dhaval

2024-07-09  

Despite of paying hefty parking money, EV charging is not available. It’s been 9 months for me in this building but wish they had more EV facility.

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Joshua

2024-07-09  

Centerra is a great place to live! Great location with lots of places within walking distance. Great parking security. The front desk does a great job with all of the packages that have been sent!

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Aaron Calderon

2024-07-08   Google

UPDATE: Ive lived at Centerra for almost a year now, and the experience has been great. I’ve had a variety of different maintenance issues, which they fixed fairly quickly. There was a gas leak which required the whole apartment to evacuate at 2am....

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Richard

2024-07-08  

Amazing amenities, cleanliness, friendliness and availability of staff, good service, good events (that I haven't been to yet). Yoga and HIIT are great. Secure building, feels like there are no issues with that. It might be nice to have the pool oper...

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Sara

2024-07-08  

Pros: location, occasional events for residents, kind and helpful staff Cons: lots of elevator and utility issues that take awhile to resolve

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Michael Falzone

2024-06-23   Google

Centerra was a wonderful place to live!! Extremely friendly staff. 10/10

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Maximo

2024-06-09  

The experience has been good so far. The application process was somehow slow but we were able to move in when we wanted. Amenities are great. Swimming pool and barbaque are amazing during the summer. The gym is a bit small and lack of some equipment...

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Todd

2024-06-05  

Staff is very friendly and helpful. Neighbors have been very nice. Love the view from my apartment! The San Pedro neighborhood is great! Very walkable with many food and drink options!

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Arlan

2024-06-05  

Everything would be perfect if we got our windows washed every once in a while. Also if concierge was 24/7 and able to send up Food Delivery a lot more frequently. Multiple drivers have had hard times getting in and going up. Also would be cool if th...

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Aditi Vashishta

2024-06-02   Google

The leasing office is very rude. There are a lot of hidden costs that they don't share clearly. The building is nice but BAD customer service.

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Leila

2024-06-01  

I've been living here for a while and overall, it's been a good experience. The amenities are ok and the community is friendly. However, there have been more water shut-offs and pool repairs than I expected. Other than these issues, it's a good place...

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Mr. and Mrs. Christian B. McKie

2024-05-28   Google

Moving across the country was daunting, but thankfully we had a great management team, specifically Cassandra and Yessenia, that made our move and time in San Jose smooth and enjoyable. They were extremely helpful and are exceptional at what they do!

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Natasha

2024-05-13  

Everyone at the front desk is so kind! And anytime I need to call they are always able to assist me! All of the facilities have looked so clean!

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Brian

2024-05-08  

The whole process of moving into this apartment community was seamless! The leasing office staff were knowledgeable, welcoming, and went out of their way to provide information about the apartments and the neighborhood. There were one or two unanswer...

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Sravani

2024-05-02  

Very good. Love this . Had a great experience in centerra. Everything thing fine regarding facilities and all. No drawbacks to share about centerra.

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Abhishek

2024-04-17  

What I love about living here: 1. Great Location 2. Awesome Management Staff 3. A lot of community events 4. Awesome Sunset Views 5. Pet Friendly apartment

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Keerthana

2024-04-17  

Very secure and hygienic environment. Good equipment in the gym. The concierge is very amicable and approachable in times of necessity. Nice Jacuzzi and Decent Pool Maintenance.

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Sania Vighneshvar

2024-04-16  

I currently reside in a cozy apartment in the heart of a bustling city. The building is a mix of modern architecture and vintage charm, with large windows that let in plenty of natural light during the day. My apartment itself is adorned with eclecti...

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Nikolay Buravskiy

2024-03-19   Google

I've been living here for over a year now and I really enjoy the building. However, there seems to be a lack of attention towards the residents. When I first viewed the apartment a year ago, I couldn't help but notice how dirty the windows were. I in...

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Jose

2024-03-15  

Most of the time the front desk people are very professional and friendly, although there have been times when I had trouble finding them. Sometimes there is a message letting me know they will be back soon, but other times nothing.

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Drew

2024-03-15  

So far it's been an amazing place to live. The neighbors have been quiet, I have a great view, and the temperature control in our rooms works great. It's also close to my work so I have no complaints. (We do need to get our garbage disposal fixed tho...

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Benjamin

2024-02-29  

Nice place but too much stuff breaks (washing machine, floor panels peal off, jacuzzi broken for 4 weeks and no updates, Wi-Fi in gym off, lifts frequently break, etc.)

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Tamara

2024-02-29  

The building is great. I like the activities management puts together and wish there were more. Same with the gym classes, they're good but not as frequent as we'd like. Also, the dog park is not cared for by most residents and there is no accountabi...

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Richard

2024-02-24  

Move-in was great! Rina and Stacy were very helpful and provided 5-star service. Apartment was clean as a whistle and it was nice to have some gifts. Process was very smooth.

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Lexi Josefik

2024-02-15   Google

New management is running this place into the ground. Carpets are dirty. Hallways smell like trash. Gym is dirty and I don't think it has been cleaned in over a year? The old management used to close the gym weekly for an hour cleaning. This definite...

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Joshua

2024-02-15  

Getting an apartment at Centerra was a great experience! It was a smooth and easy transition! The staff did a great job moving quickly and helping me out with each step of the process!

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Connor

2024-01-19  

Overall, a fabulous apartment complex to live in. Amenities, services, and convenience all combine for an experience that is incredibly comfortable. Some maintenance issues arise, but they are resolved promptly and communication between the managemen...

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Sania Vighneshvar

2024-01-07  

I have overall good experience . I appreciate the office for the opportunity to be a part of the community. I would recommend the apartment complex to others based on my good experiences. I have seen that property has good maintenance.

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Zhengfu Wang

2024-01-05   Google

Never rent this place, you have to wait for elevator at least 10 minutes, and they are charging very high amount utilities fee. All the equipment in the apartment is old and disgusting.

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Matt

2024-01-04  

Everything is great and all staff are friendly. Only suggestion is have another staff member around during busy delivery times to strictly deal with packages and correctly updating the online status

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Joshua

2024-01-01  

Love the building, love the location. They do an awesome job at cleaning and maintaining public areas. The team is super friendly and the community does a great job watching out for each other. Just wish all 3 elevators were in operation consistently...

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Tammy

2023-12-31  

Since we moved into our apartment in August of the year two thousand twenty three, I would have to report that our day-to-day encounters with the entire staff has been satisfactory.

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Hou

2023-12-31  

This parent is very cozy and clean with fantastic customer services. The nigh view from this tall building completely melted your heart into the city of San Jose.

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Anthony

2023-12-30  

Loving the location and amenities! Designated parking spots are limited and we would have to be put on a waitlist until spots open up. The only big thing I wish people would do is pick up after their dogs.

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David

2023-12-26  

Overall we really enjoy living here. It’s a nice building in a great location. The staff is always very friendly. Rent was comparable to the rest. They seem to keep improving things. Happy with our decision to live here.

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Arlan

2023-12-26  

It’s been great overall! One thing that could be improved is the emails for packages. When I receive that email there are times I go down and there is no package for me. Instead I have to come down a second time to double check and it is there.

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Abhishek

2023-12-26  

Love that the management does such a good job of maintaining the Apartments. The amenities are awesome and the sunset views from the west side of the apartment are unbeatable especially when the planes fly by and land at the airport.

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Juan Carlos

2023-12-26  

Good service overall. Great management and concierge service. Need to get a better system for packages and deliveries. Elevators are a constant issue. They need to be faster and more efficient.

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Siddharth

2023-12-13  

Love Centerra! Management is excellent and very responsive. Security and lobby are on top.of things and almost always present. Parking is slightly on the pricey side but otherwise great overall.

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Meghana Reddy

2023-12-08  

One of the most affordable and nicest neighborhood in downtown San Jose. The office staff are really helpful and friendly. The handyman on call is very punctual and service requests are performed within few hours.

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Laleh

2023-12-08  

I’ve lived in Centerra for the past two years and here are my insights: Pros: gym, pool, front desk assistance with packages Cons; elevators break down frequently, parking

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Lujing

2023-12-07  

The overall experience is nice. The concierge is generally helpful. But I find the office sometimes slow to respond and I heard from my friend who was helping me pick up keys that the office complained about me sending too many emails behind my back ...

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Elnaz

2023-12-07  

I just wanted to say that I’m really happy with my apartment at Centerra. It’s comfortable, well-designed, and the community is great. Thanks for all you do to make this a wonderful place to live!

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Duhran

2023-12-06  

To rate Centerra, you must take in the entire perspective. You are in a prime location. You have 24/7 security. It takes a minimum of 2 to 3 key fob swipes to get to your apartment. There are top notch amenities and a concierge. Is it very expensive?...

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Hector

2023-12-04  

Love the community here! Everyone I run into that lives here is kind and super chill. The location is great, and I love how I can walk to San Pedro market right across the street. Even go meet friends in the downtown area for dinner and a drink. Also...

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Meherdatta Sourabh

2023-11-30  

Good. The elevator doesn't work sometimes which can be pretty annoying. Close to San Pedro and a fun place. Closer to Target, whole food and Trader joes so an easy run for groceries. 5 min away to SJC if you wanna get away.

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Dominick

2023-11-30  

I like living here, wish there was a bit more consistency in employees here and attention to the elevators being serviced properly..but overall, they seem attentive in reacting to any issues that arise.

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Jana

2023-11-29  

overall experience has been good. Concierges are nice, no trouble with mail delivery. Although it would be nice to have more equipment in the gym like a freebar / squat machine.

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Dhaval

2023-11-06  

It has hardly been a week, I am liking it so far. Staff has been super nice with everyone. I love the location - Next to downtown, close to airport, close to SAP center, Target, WholeFoods. I am liking my journey thus far.

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Gina Theresa Colo Graham

2023-11-01   Google

I wouldn't live here

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Steven

2023-10-31  

love the location and the amenities the community at centerra has , only thing I wish that could be better is the slower elevators at times,

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Alice

2023-10-30  

Staff are all very nice and helpful. Any maintenance request I submit is solved in a timely manner. The security around the building helps me feel safe and they are all very friendly.

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Yelizaveta

2023-10-27  

Love it here! Staff is very helpful. The amenities are wonderful and clean. The views from our apartment are really the selling point as well as the location

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Marjorie

2023-10-27  

Bad management, the elevator license is expired over a year, everything breaks down regularly it’s really weird. They’re gonna charge you for full cleaning and paint even though your unit is immaculate at the time you turn your keys in, but when ...

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Cameron

2023-10-15  

I have loved my time at Centerra. The location is great and I have never had any problems. The elevators go out sometimes but other than that I have no complaints.

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Tyah-Amoy

2023-10-11  

I'm a recent move in, and the leasing team is extremely kind and helpful! The move in process is difficult for everyone, but this team really does everything they can to attend to residents' needs and address things as they come.

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Tamara

2023-10-11  

Love living here! The entrance always smells nice, the attendants are always a pleasure to interact with, and everything I could ask from my apartment is found here! Not to mention the location is such a fun place to be. 5 out of 5 stars.

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Adam Loran

2023-10-09   Google

I've been hesitating writing this..as I've given management chance after chance to prove they're something other than money-driven and actually care about their tenants but I was wrong. Pros: great location, nice units, feel somewhat secure. Maintena...

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Sania Vighneshvar

2023-10-06  

Very cold in 3rd & 7th floor lounge, Please reduce it to normal / warm temperature. Even with blanket we feel cold in the lounge and can not sit. As winter is coming, cold temp will lead to cold, flu. so need to reduce temperature in lounge

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Santhosh

2023-10-05  

I recently had the pleasure of staying at this fantastic apartment, and I couldn't be happier with my experience. From the moment I arrived, I was greeted with warmth and hospitality, making it truly feel like a home away from home. The apartment its...

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Verified Resident

2023-10-05  

I like it here, but have had some bad experiences with car getting vandalized while security watched and did nothing, and too many inconveniences are caused by general incompetence by the building managers.

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Prem

2023-09-29  

Centerrra is one of the best community I have ever stayed. The ammentities are awesome and the maintains staff is really good. Nice location

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Tammy

2023-09-28  

Loving it here! Everyone is so very kind. Every time I have a question or concern I get a rapid response. I is so very refreshing to have such great service.

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Sarah

2023-09-26  

I really like living at Centerra. Great location, amazing security, and nice amenities. The only real downside is how little square footage and storage space in the unit you get.

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Matt

2023-09-24  

Everyone i dealt with during my move was great. I moved from Canada and they helped make it as easy as they could. Thank you to Yessenia.

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Hou

2023-09-15  

This apartment is very cozy and clean. Customer service is friendly and reachable. The security is very professional and stay at garage to prevent strangers walk in.

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Jose

2023-09-13  

Thanks for letting me join. Looks like this is going to be a good experience. I’d love to meet some of our neighbors. People have been so welcoming so far.

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Leila

2023-09-04  

It boasts a prime location, good amenities, different designs at each apartment . If only the prices weren't rising so rapidly, it would earn a solid 5-star rating.

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Benjamin

2023-09-02  

Positives: Good amenities, great location, friendly staff who listen and respond to requests, events to bring community together. Areas for improvement: some of appartement finishes and utilities are low quality for amount paid. Lifts regularly break...

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Jason

2023-09-02  

I’m coming up on the end of my first year in the building, and everything has been great so far I would say. The few issues I have had have been resolved by helpful and kind team members. The main one having to do with the hvac system was handled e...

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Sudarsan

2023-09-01  

It's a good community. People living here are very understanding and you can hardly feel any disturbances. I loved living here, I am living here close to an year and expecting to extend the lease next year into a 2BHK from 1BHK.

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Elizabeth

2023-09-01  

Front desk staff is super friendly. Elevators don't go down as much now as they did when I first moved in. Maintenance requests have all been handled same day.

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Levina

2023-09-01  

So far so good. Appreciate how quickly maintenance requests get fixed. Hoping that there are more and looking forward to more resident activities!

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Jorge

2023-09-01  

Centerra is a good place to live in general. Apartments are nice and amenities are okay too. Only downside is the noise over the weekend from live music and bar in front might be loud sometimes. Utilities are higher tan expected also, especially HVAC...

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John

2023-09-01  

So many kind faces from the main staff, management and front desk! It makes my day to see so many friendly people on my way out every day. So close to so many delicious restaurants too

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Samuel

2023-09-01  

Nice staff , ratchet building and no elevator is ever working. They raise rent a lot each year and don’t put any money back into the building

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Sundar Santhanam

2023-08-30   Google

The community is really cool. We are students from SJSU. Its next to san pedro square and a lively party place. It has all luxurious amenities including three different lounges , sky deck , gym and jacuzzi. They frequently arrange get together events...

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Nia Simone

2023-08-29   Google

Great place to live! Incredibly warm and friendly staff. Cassandra especially was a great help to my move-in process and incredibly kind! Thank you, Centerra!

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Ryland

2023-08-28  

Just recently moved into Centerra and so far the experience has been great. The management has been helpful with answering my questions. The pool and sky deck are a great plus.

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Jennifer

2023-08-28  

Will you be sending out information on what happened at the apartments last night 8/27. Police had the whole building blocked off and I couldn’t enter the parking lot until well after 11 pm. Police were still in the garage where I park. With my job...

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Duhran

2023-08-28  

For the most part, my resident experience has been good. I have the following concerns: 1. Downtime for elevators is a bit excessive. 2. Parking needs to be established for vendors. Having vans in front of the door on the first floor in the garage le...

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Adam

2023-08-28  

Thank you for all you do here for us at the Centerra. There is one thing I must ask for you to provide and that is some new treadmill here at the they gym. There are currently three at the gym which are substandard and actually dangerous to have in t...

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Stephanie

2023-08-28  

I love live here! Some stuffs I don’t thinks is fair, like the way they charge utilities. But otherwise I really like this community, organization and the staff.

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Abhishek

2023-08-28  

The Bozutto management team is doing a good job of managing the Apartments. Overall the Community is pretty good and well maintained. We extended our lease and we are happy to call Centerra our home.

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Rahul

2023-08-28  

Great place to live! Has everything you need! Great location! Love how we have food bars entertainment all within walking distance. Love how dog friendly the residence and staff are!

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James Barton

2023-08-24   Google

I caught their workers outside near San Pedro spray painting the curb. I called up their management and explained that this is not legal. Unless you have a permit only the city can paint the curbs and the reason is they use a water-based paint that i...

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Oscar

2023-08-24   Google

I had an unfortunate experience with the management at Centerra. In my opinion, there seemed to be some issues with their professionalism. I encountered challenges with the elevators being frequently out of service. Additionally, some of the temporar...

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Zachary

2023-08-15  

Great service. Very responsive and clear. Just remodeled the pool and it looks great. Front desk is helpful with packages & questions and friendly

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Colin

2023-08-02  

Love it here there is great staff. its in an amazing location with perfect views and a super fun community with great amenities, neighbors and events!

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Natasha C.

2023-07-31   Google

The building issues are true from previous reviews. Unfortunately Centerra always has issues with the elevator & water. Garage door sometimes was funky too. For that reason, I have to give it 4/5 stars because rent was expensive & residents shouldn't...

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Nicole

2023-07-31  

We’ve lived at Centerra for about 5 months now. We really enjoy the sense of community with the staff and neighbors. Our pups enjoy 7th floor dog park and how dog friendly the building is. Our building is safe and secure with control access, securi...

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Parineeta

2023-07-14  

Love living here, love the amenities, it's clean, conceive staff is friendly. Also enjoy the fitness classes, didn't attend often but enjoyed them when I did.

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james timoteo

2023-07-11   Google

I would like to recognize and thank two employees at Centerra Apartments.The first employee is Cassandra Tejada. I had an issue with my parking for about five months. I have brought it up before with staff prior but my situation was not resolved. Thi...

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Andrew Gor

2023-07-08   Google

Centerra Apartments offers twice a week workout at their gym with Swyft Fitness. Great experience and very convenient. Swyft Fitness trainers are always positive, professional and ready with new workouts. Highly recommend! However, the property itsel...

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Spencer

2023-07-08  

Beautiful amenities, helpful staff, but the apartment was cleaned/painted very hastily and it shows. Also, the dishwasher has literally melted twice in the first week. Sounds like a known issue.

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Joshua

2023-07-04  

I'm sure that things will improve after I'm more settled. However, my shower only produces hot water and due to my schedule I'm struggling to figure out a time for a work order. Additionally, the service elevator was operational for 3 days upon my mo...

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Yelizaveta

2023-07-02  

We have had a beautiful move in process so far! Very helpful leasing residents and staff! The amenities have exceeded our expectations and the location simply cannot be best!

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Laleh

2023-06-28  

Love this place! Great management and amenities. Only complaint is sometimes the elevators break down and it takes awhile to go upstairs to my apartment.

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Prem

2023-06-18  

The neighborhood itself is a picturesque haven. Lush green parks, well-maintained gardens, and tree-lined streets create a serene atmosphere that instantly puts me at ease. Taking leisurely walks or enjoying a morning jog has become a cherished part ...

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Mara

2023-05-29  

We like our apartment and all of the amenities. Unfortunately we keep getting what we think is dog pee on our balcony from the people above us. We have complained about this twice and have never had anything done about it. It makes it hard to enjoy o...

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Rahul

2023-05-27  

Besides the fact that there is always some sort of maintenance being done on the elevators or water heater. Living here has been absolutely great!

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Leila

2023-05-24  

My experience as a resident in this community has been a mixed bag. While there have been some positive aspects, there have also been challenges that have affected my overall perception. On the positive side, the community's location is convenient an...

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Connor

2023-05-15  

Overall, Centerra is a fabulous place to live. Amenities, quality apartments, friendly staff, and resident events all make for a fantastic experience. The only downside is that maintenance issues are rather more common than I would prefer, however no...

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Miguel

2023-05-12  

Leasing agents were very helpful during the application process and during the process of moving in. There is some lack of communication between agents. Such as leasing agreements. Overall it’s been a good experience living here.

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Akshat Puri

2023-05-07   Google

I moved into Centerra in early 2023 and it has been a fantastic experience. From the lobby to the amenities, lounges and pools, the building has a luxurious feel to it. It has great proximity to all the great places in Downtown San Jose / SAP center....

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Dylyn Coolidge

2023-05-05   Google

Elevators are constantly down. Be prepared to walk up flights of stairs to get home. For 2 months the entire floor I lived on was without air conditioning. One of those weeks was the week it hit over a 100 degrees each day. Get used to sitting in fro...

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Duhran

2023-04-18  

There is not a better high rise in downtown San Jose. The amities are great and the staff is professional and friendly. I also appreciate the security staff as well.

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Rick Hill

2023-03-28   Google

One of the tallest buildings in San Jose that just so happens to be an Apartment building. If you like hi-rise living, this is a great place to be.

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Cecelie Krier

2023-03-22   Google

Pros: - Fantastic location - Building/amenities are nice - Routine maintenance requests are completed quickly - New management Why 1 star then? Cons: - My unit has been without HVAC since last spring. Updates on repair status are few and far between....

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Giotto Zhang

2023-03-21   Google

My girlfriend and I have lived here for more than two months, and we can both feel the positive attitude of the staff and the continuous improvement of the apartment. There is a large food court and many excellent restaurants right outside the apartm...

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Alvin

2023-03-19   Google

Worst experience I've ever had renting. I've never had any management have any issues with me as a tenant, yet they charged me repainting and cleaning fees of $800. No security or help for people who lose their keys. My motorcycle was stolen from the...

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Qingshan

2023-03-19  

My girlfriend and I have lived here for more than two months, and we can both feel the positive attitude of the staff and the continuous improvement of the apartment. There is a large food court and many excellent restaurants right outside the apartm...

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Kelli

2023-03-17  

Everything is great and we’re very happy living here. Going on our 3rd year here. Only a few things that we have noticed that could use some attention. -When putting in a work order we’ve had some problems (that’s why I give 4 stars) *we get th...

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Katy D

2023-03-15   Google

Almost punched the concierge in the face

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Milushka

2023-03-15  

I really enjoy living in this building because of the location, the apartment's layout, and the views. As well, this building is very secure, there is always someone at the front desk and a security guard in the garage. However, there are many issues...

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adam duran

2023-03-09   Google

I've lived here for over 2 years. It's a great location. It's across the street from San Pedro Square where there are many bars and restaurants. It also is walking distance to the SAP Center where the San Jose Sharks play. I really like that Bozutto,...

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M Anthony

2023-03-06   Google

After living at Centerra for over 6 years I was sadly relocated due to my job. Moving out was made very seamless by Stephen and the team at Centerra. No question or issue was too small. They handled everything with complete professionalism.

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2023-02-19  

We still do not have A/C-Heat after 9 months! "Parts" are still swimming their way to the US. Isn't that enough??

2023-02-17  

There’s people above us still throwing cigarette butts and literally poop over onto our balcony.

2023-02-16  

Not replying to emails

2023-02-15  

Overall enjoying living here. Not perfect but the units and layouts and nice. Great amenities and neighborhood. That being said. There should be less money spent on community events and more spent on maintaining the building. Door sensors breaking, m...

2023-02-15  

Maintenance requests are not being completed timely. Smoke smells from neighbors continue to be an issue. Management acknowledges the concerns but do not take actions.

2023-02-15  

We have lived here for 1.5 years and have had so many issues it’s hard to count. The elevators break at least once every other week if not more and considering there are three elevators for a 21-story building, that’s unacceptable. This new manag...

2023-02-15  

I love the apartment this new team is really responsive and has helped me with everything! Im lucky to have such a great place to live!

2023-02-15  

Landscaping gone . . . . . check 1 treadmill in the gym only (that actually works) . . . . . . . Check burgeoning vacancy and less dealmaking. . . . . . . Check no more cable in the gym . . . . . . . . Check (haven't been in the game room or the sky ...

2023-02-15  

Elevators were working very quickly

2023-02-15  

The team creates a great community environment, fostered by social opportunities throughout the month. This team is quick to respond and highly communicative. Although we're situated in the middle of a downtown metro, the building feels safe.

2023-02-15  

Feedback, Hire of attitude and train for skills with your new team. Since, previous team didn’t report to corporate the severity of my fall took on the stair wells due to oil spill from the door opener. Lack of training with Cleaning guy not report...

2023-02-15  

The monthly events are very fun and well put together. While maintenance can sometimes be an issue, hot water and elevators being the major factors, they are almost always resolved in a timely manner.

Verified Resident

2023-02-15  

Overall doing well! Much happier since the water situation has been fixed. I’d like the hot tub to be hotter. Haha 😂 hskxbeihwkslakebrhfkakeu

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Mohsen Mahdavi

2023-02-07   Google

Wonderfull, stress free, and painless leasing experience thanks to Aria Mosadeghi. We recently moved to San Jose and moving alone could be very stressful process. Centerra was the first building we had a tour with and Aria was our tour guide. We very...

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OE Ch

2023-01-30   Google

Night & Day with new management! An east coast management company, Bozzuto, came swooping in for the better in the fall of 2022 and things are like night and day ever since then! Is everything 100% perfect, not not at all, but they are making huge ef...

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Eddison

2023-01-30  

Since the new management, there's been pros and cons. In terms of management and staff, great so far and love the building of community. Some of the cons, we have to pay to print now hahaha. For sure we're headed in the right direction.

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Kabyah

2023-01-26  

It has been a great experience at Centerra so far. I like how friendly the staff are and I am excited for my future with Centerra. Thank you!

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Verified Resident

2023-01-22  

- Frequent hot water outages. - One or more elevators constantly out of service. - Elevator hygiene could be better, there are frequent spills and stains. + Communication about service disruptions much better under new management. + 24-hour concierge...

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Duhran

2023-01-15  

I absolutely love living at centerra. The amenities are great. I was nervous about the ownership change, but to be honest, it is better. This luxury living at its best!

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Treva

2023-01-12  

Love living here. We love our view. We enjoy walking across the Street to San Pedro Market. Love all the different places. The Staff are great. We also enjoy walking Our Dog everywhere!

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Jeanette

2022-12-30  

So far so good! Love the dog park, lots of central air and ventilation. Great views of the sunset/sunrise. Really friendly staff. Love when there is food trucks parked in front of our building

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Amritpal

2022-12-30  

Elevator is always down! Hear about too many cars getting broken into and management does nothing about it. Hot water has been down too many tunes

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Prem

2022-12-24  

Awesome experience. The place is good with nice management. Awesome experience. The place is good with nice management. Awesome experience. The place is good with nice management.

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Verified Resident

2022-12-22  

While some things have improved, notably the concierge, other issues remain unchanged since the changeover. Notably, meaningful 2-way communication is inconsistent. I think there is a misunderstanding that all of the problems were related to the buil...

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Devika

2022-12-16  

The water and elevators are down frequently. Pretty frustrating when you have to drive to your moms house to shower. The staff was really great but they eliminated half the staff which sucks

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Tri

2022-12-16  

Really quiet place to live and clean. Decent gym that barely anyone goes to which is such a plus. Even though it is located downtown, it very quiet.

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Aref

2022-12-15  

Having only two elevators working makes the commute time very slow, also not using the delivery cabinets is not convenient, since you will have to go see the front desk for deliveries and sometimes they are not available.

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Yashar

2022-12-14  

Never had an issue with hot water or the elevators. Those have been the main issues so far. Outside of that no major complaints. Would just like those fixed all the time

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Christopher

2022-12-13  

I love the building and its amenities. The gym could use some better equipment though. I also didn’t mind the old way of receiving packages through package concierge. There has been multiple times where a package is marked as delivered but isn’t ...

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Leila

2022-12-13  

Not the worst and not the best experience I have had. Other than the one elevator not working at all and hot water issues, we have water pressure issue as well. Other than that I had someone to fix the kitchen lights, they came over changed the light...

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Steven

2022-12-12  

There are too many on going issues for a luxury high rise. Since the new management has taken over, communication has been terrible. The elevators seem to always be out and no messages have went out regarding when all of them will be operational. The...

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Anonymous Reviewer

2022-12-02   Google

This place is a disaster. There may be new management but don’t be fooled - it’s like putting lipstick on a pig. The problems are worse than ever. Units randomly lose hot water and sometimes all running water due to recurring issues. Elevators ro...

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Ilayda B

2022-07-27   Google

My partner used to live there, I witnessed the terrible management and all the nonsense they came up with. Be careful of the management team, they just act with their high ego.

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Vicki Goodwin

2022-07-20   Google

I wish i would have taken some of the reviews more seriously but The property manager Hope Reed is awful. It’s no wonder many of us residents leave anonymous reviews because none of us want to feel the discrimination from her as she comes off racis...

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James Everhart

2022-03-02   Google

Folks were helpful.

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Emil Du

2022-02-03   Google

Nice sound proof with great view. The application system needs improvement since many available units are not listed and has to be added manually. Also the trash room is always not in service and garbage just piled up. Waiting time for elevator is qu...

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Tegshee Dugarjav

2021-12-06   Google

Welcome to hell, if you already rented out this apartment. You'll be charged for no reason and still, when you moved out, you will charged and non reasonable charges goes to collection. You will still have some bad issues with collection and courts e...

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Simon Barzilay

2021-12-06   Google

The property management here is awful you've ever been experienced. Rent this out if you want to feel bullies, discrimination, unfair, illegal charges and so on. Devil house in the town with nice surface.

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Shashank

2021-10-29  

It is a good place to live in. The other reviews about the water/hot water not working, elevators out, and corporations doing anything to fix at the very least the water shut downs are true.

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Sujay

2021-10-29  

Nice place to live. Staff are friendly and address any concern with care .Recommend for anyone to join. But I feel the utilities bill is expensive..Rest all looks good

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Emily

2021-10-28  

In general I love living here but sometimes I run into a few issues: Elevators are very slow and often one is broken There is a pothead on my floor who makes the whole floor stink of weed The toilet breaks a lot Not even cabinets or closet space buil...

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Angela

2021-10-26  

Great place to live! Lots of places to walk to and the people in the building are friendly. The staff is great too. The live music is loud if you live on the san pedro side, but can be fun to people watch.

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Priyanshu

2021-10-22  

Its a beautiful appartment complex with the perfect view. Faced a few issues when i moved in, but they fixed it immediately. Prime location, you walk outside the building and San Pedro Square is 200 feet

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Pooja

2021-10-14  

Good Facilities but utilities just keep getting expensive every month . Pool could be heated to be able to use all round the year. Would like to have some kind of key code access to let guests in . Have to come down every time

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Fnu

2021-10-08  

Good experience so far, living here for 2 years. There were some issues in the start but now it is all good. Gym is small and could be better.

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Rashmi

2021-09-30  

All good apart from neighbors, not all neighbors but the neighbors on 9th, their house smells, they leave trash outside their house all the time, it stinks up the entire hallway. Apart from that, the community is not bad at all.

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Brigid

2021-09-30  

Absolutely LOVE my fellow residents and the guys in the leasing office (Elijah, Dione, and Tony)! Love bringing my guests on my balcony and to the pool

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Swati

2021-09-29  

Nice place with amazing views of the mountains. We have been living here for close to 1.5 years now. The location is just right in downtown. Amenities are good with pet friendly building and electric vehicle chargers. However, living in a high-rise h...

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Siddharth

2021-09-29  

Staff is very helpful and always available to answer questions. Move-in was smooth - it was easy to book the service elevator and garage is big enough to pull a truck inside

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David

2021-09-22  

Beautiful location, beautiful views, and did I say beautiful location? This sky rise apartment building has one of the most saught after locations.

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Daryl

2021-09-16  

I love my apartment, and the location. And I owe a shout-out to the maintenance staff for being very helpful and quick to respond. My experience as a Centerra resident has been entirely positive.

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Chris

2021-09-14  

Very professional young staff. Beautiful newish unit and building. Pool looks fun. Quiet in the hallways mostly. The music from San Pedro Square is too loud for the window density of the building though. Weight room of gym like quality, so one need n...

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Ramkumar

2021-09-10  

Decent place to live. Staff are good. Amenities are very good. Apart from a few regular maintenance issues, not much of a problem. Surrounding environment is also cool

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Ross

2021-09-01  

Great experience so far. The building is so nice. The pool and gym are great amenities. Everyone is really nice in the building including the staff.

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Tristan

2021-08-18  

It’s great! I have a great tome and the pool and with friends, good atmosphere. Kind people everywhere around the building and the staff is on point.

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Lawrence

2021-08-04  

Great experience so far. The apartment looks great. Parking is annoying and the remote doesn’t work but I am going to go down together office to fix that.

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Nathan

2021-08-02  

Awesome, so far! Staff are friendly and knowledgeable. Facilities are clean. Pool and gym are great. Proximity to local restaurants and bars is unmatched.

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Pirelli

2021-07-29  

Just moved in to Centerra and I love how everyone is so friendly! The staff is always so kind and very welcoming. The amenities they offer hear are great! I love use the pool and gym very often.

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Andrii

2021-07-09  

Overpriced, security issues, poor customer service, infrastructure issues. - Fundamental security issues (I was threatened at the entrance door and pushed to elevator at night while there were no security guard at the lobby. Then security blamed me f...

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Fnu

2021-07-03  

Good experience so far. Right on San Pedro square, near SAP and Diridon, which is good for daily commuters. Near wholefoods, Target and Trader’s Joe. Need more games in the game room.

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Casey

2021-06-30  

The community is great here! Everyone is very friendly. The leasing team is very helpful and takes my concerns seriously. I would resign here again

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Divya Shanthi

2021-06-29  

Thank you for the opportunity to provide my review, I love the view from my apartment and the spacious living room with lots of sunlight, the hard wood floors, insulated noise cancelling glass windows & doors. Extra cabinets on the dining side of the...

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Shashank

2021-06-27  

The staff is nice, courteous and super helpful. The building itself is located it one of the coolest spots downtown and the interior is bright, modern and fun and residents are young and lovely.

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Swati

2021-06-25  

Worth it. Fantastic views of city and western mountains, decent square footage and floor plan, good amenities and affordable rent in a high rise. But high rise has its con too. The fact that to go out in open I have to get out of the apartment, walk ...

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Sujay

2021-06-25  

The experience is very good at centerra.The ambience is very good.the staff are friendly help with any problems...I would recommend to anyone plans to stay at centerra.

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Brigid

2021-06-18  

The staff are so friendly and remember you’re face after meeting you just once! I’m a new resident and my couple of encounters with other residents has been so lovely and nice! And the area is amazing

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Antam

2021-06-11  

The staff are all very friendly and amazing. The maintenance team is awesome. However the noise levels from some apartments can be crazy on the weekends as people are drunk and screaming but it’s not the worst. I think the most frustrating thing th...

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Ramkumar

2021-05-29  

Good place to live. Great view of the city. Would be better if all the amenities are opened. A few maintenance issues often pop up. Staff are great..

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Imaddy

2021-05-26  

We moved from Florida to San jose and had only two days in town to make a decision. After touring almost every community in the area, Centerra not only met out needs but Erwin’s service was excellent! He was personable and made a stressful day much...

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Ross

2021-05-14  

Its been a great place to live. The staff are so friendly and always so helpful. The building is beautiful and the location is great. I'm happy to be living here.

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Saul

2021-05-12  

The community at Centerra is great! Everyone that I have met on my floor are really cool and fun people. We have been able to hangout and get to know each other. My experience at Centerra has been great so far!

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Erfan

2021-05-08  

Very friendly and helpful staff. Great amenities and clean facilities. We just moved in, so don't know much about the neighbors, but the residents look nice

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Zia

2021-05-07  

Awesome community, we haven’t had bad experience so far living here (only bad experience we had was when the water was out). The maintenance team is so awesome, polite and quick to respond, and they are super friendly.

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Sahil

2021-04-29  

I love my new apartment complex. Erwin helped me find an apartment and was helping me find the perfect apartment. The whole staff is very sweet and friendly. I definitely recommend if you're looking for something in the heart of San Jose this is the ...

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Donald

2021-04-27  

Staff and residents are very friendly. Great location. Common areas are always clean and grounds are always kept up. Easy access to freeway and garage is very secure.

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Sourav

2021-04-21  

Need to improve on Cleanliness, Enforce No Smoking, and Elevators are dirty. Maintenance needs to improve since our request was put in 3 weeks ago for small repairs such had new blinds, shampoo or replace carpet, chalking and etc. and other tenants o...

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Rosalie

2021-04-19  

There is little enforcement of masking in the elevator or smoking in the shared outdoor areas. I find cigarette butts in my patio and by the pool. They are also all over in front of the building. The dog park is so filthy we stopped trying to use it ...

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Dennis

2021-04-19  

Always friendly and helpful staff! Management responds promptly to concerns. Appreciate everything that they are doing during the challenging time.

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Alfonso

2021-03-30  

Great location, great atmosphere, great amenities, and great staff! Parking is everywhere, food and fun right across the street, very clean facility

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Luis

2021-03-29  

Everything is great, Hope is the best. She helped us find the best apartment and took care of us the whole way through. Everything is close by, food, bars, groceries.

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Ivan

2021-03-24  

First Impression Was Great. The Concierge‘s are great & helpful as well As The Security That Helped Me Up Through The Elevators. I Submitted A Maintenance request In Regards Of Our Power & Got Taken Care Of Quick !

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Thomas

2021-03-23  

awesome view with a great community. good food near by and cleanly home. the view is even better at night. pool and sky lounge is a great place to lounge.

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Sujay

2021-03-19  

Great Ambiance and friendly staff. The staff always helps out with any issues. During the pandemic the common areas were kept clean and made sure that the environment is was safe. Recommended to anyone planning to stay here.

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Shashank

2021-03-19  

This is my first time living in an apartment. I am happy for the amazing team members that work here! Good ambiance and lot of amenities to choose for.

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Fnu

2021-03-18  

Good community to live in downtown San Jose. Close to Office, San Pedro square, and grocery stores like Target, Costco, and Wholefoods. Overall, nice location and good staff.

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Swati

2021-03-18  

Experience has been good living in a high rise, not spectacular though. While I love the views from my apartment and the downtown location of the building, many homeless around the area do make me not take a walk in night. The building amenities are ...

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Tendai

2021-03-11  

Great! I don’t like writing long reviews so this is just filler to meet the minimum requirements in order to make my “great” comments postable.

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Rutansh

2021-03-05  

Awesome Community with friendly staff. Must come and variety of apartments. 4 lifts, pool gym, downtown environment. You can ask your doubts to the receptionist.

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Antam

2021-02-26  

You can really tell that the maintenance staff work so hard to make this place great. I love knowing that they are friendly and funny! They are awesome people.

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Aishani

2021-02-25  

Good maintenance team with very helpful staff! The building is always clean, timely routine maintenance is conducted in a very organised fashion.

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Emily

2021-02-25  

Nice place with great amenities. I can't wait until all of the amenities are back open! Only drawback is that the elevators are really slow.

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Mark

2021-02-22  

It’s only been a week and half and I am loving this apartment so far, it’s clean, nice location, quite, maintenance request is quick , floor plan is good and a beautiful view. And if you have a pet , it’s not a problem they have a dog park on t...

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Delaney

2021-02-14  

Not impressed so far. Hoping my experience will change for the better soon. Understandable that amenities cannot be fully functioning but allowing one person at a time to use them would be a lot nicer.

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Vijay Nambiar

2021-02-04  

The leasing process was simple and easy. The staff is amazing and very approachable. Issues raised were handled promptly. Looking forward to an amazing year ahead :)

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Lucas

2021-01-29  

It is a good community nice staff will work with you as long as you communicate there are plenty of floor plans for your liking parking is pretty good

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Jasmine

2021-01-28  

Centerra is a great place to live! I have lived here for over 3 years now and it just gets better. The staff is very friendly and they help ensure the building is clean and residents are happy.

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Zia

2021-01-28  

Awesome place to live, I would’ve given it 5 stars but I will deduct 1 star because of water issues. Super clean, friendly staff and very responsive maintenance team.

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Jasmine

2021-01-28  

Good besides the water outage when I first moved in!!!! I love the view from my 15th floor and how open my floor plan is with all the windows!

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John-Paul

2021-01-27  

Place is great even without the amenities and during the pandemic the management has worked extremely hard to make things run orderly. Think we should be helped out on rent during this pandemic, and I’m unsure if my utility bill was compensated dur...

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Jimmy Renneke

2021-01-24   Google

Maryliza was awesome at helping me and my wife get out new home! She was very accommodating, answered all my questions very attentively and put my mind at ease during the whole process! We got it all done right then and we could not be happier with t...

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Priya

2021-01-15  

I love my apartment like none other. It is beautiful, sunny, and relaxing. My time at Centerra has been great outside of the random technical issues that the building faces. The staff is kind and always smiling and ready to help! I know times can get...

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Suria

2021-01-08  

Very peaceful and sound proof apartments . Clean hallways . Would be happy if they can include a small play area for kids once corona situation is over . Rest so far it’s been great . Will update in course of my stay here .

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Shanay Junk

2021-01-07   Google

Believe the complaints regarding the property management company here. They are out to get every dime. The manager Hope is definitely a corporate tool in the worst ways possible. She tries to test tenants knowledge of their rights and does not back d...

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Heriberto

2021-01-01  

So far my resident experience has been great! The building is well maintained and my neighbors are respectful. Lastly, I'm enjoying my new apartment!

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Bryan

2020-12-30  

Love the views, staff is always helpful. I understand certain things are out of their control but I’ve been here for a month and a half and somethings always wrong. STAFF HAS BEEN VERY ACCOMMODATING.

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Katherine

2020-12-29  

People here are pretty friendly the staff is cool! The water and elevators have been such a hassle lol but it’s whatevz. Has a lot of potential for when things are open and working!

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Mark

2020-12-27  

So far so good. Move in was pretty smooth. There were a few hiccups, for example about garage spots, but nothing that was bad. Looking forward to live here!

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Margarita

2020-12-23  

Folks on the floors are kind and considerate. I’ve gotten lost a few times and the residents helped me answer any questions that I had with items not discussed when I moved in

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Swati

2020-12-18  

Resident Experience hasn't been "great" lately, largely due to problems occurring due to no one's fault. The water Pipe burst left us all without any water for a week. The management did provide Hotel stay option within a mile but it was not a viable...

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Sujay

2020-12-18  

Best place to live and the ambience is good. Helpful staff if any inconvenience rises ,staff always ready to help. Recommend anyone who plans stay here.

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Ishmael

2020-12-09  

Love the place !! Best apartment in San Jose and that what I tell people when they ask . Love the pool and the gym . My favorite is the lobby feels like a high class hotel

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Ziara Cristina Alves

2020-12-09  

O condomínio é bom, aconchegante, completo. Gosto muito de morar aqui, e tenho certeza que a cada dia será implementadas várias melhorias para nós

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Harshit Rajendra

2020-12-07  

Situated at the best location. Great mountain views.A safe place to live with good amenities. Good hardworking staff for 24/7 resident support

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Fnu

2020-11-24  

Apartments are good. Good facilities and amenities. Only issue is that sometimes packages get delivered to wrong address, which causes inconvenience.

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Sara

2020-11-12  

Everything’s fine except the leasing process. Really felt screwed over. If you convince someone to stay by saying a better apartment is opening up soon and offering it as soon as it’s available and then go back on that and secretly list it to get...

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Oscar

2020-11-10  

My move in was an Easy Experience, i want to thank the leasing agent deion for helping me with this process and So Far I am enjoying the community.

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Nathan

2020-11-10  

I'm very excited to be apart of the community here at Centerra and am looking forward to the events involved. I think that it will really help the transition of moving from a small town to a big city.

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Sabrina

2020-11-10  

So far it’s been great. Very well sound-proofed building. Sometimes you’d never know what’s going on outside or around you. Quiet, homey, yet in the liveliest part of the city. Management is responsive and helpful. That’s a big plus!

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Emily

2020-11-10  

Nice modern place. Great amenities, good price for the apartment. There are a lot of garage break-ins though so that makes me feel concerned for safety.

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Celeste

2020-11-07  

Everything here is great! The staff here are nice and attend to you as soon as they can. I enjoy that the halls and trash room are always up to par.

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Ross

2020-11-05  

Great place to live. The building is nice and modern. The staff is friendly and helpful. I would recommend this place to anyone looking for the max bang for their buck while still living in a great place.

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Andre

2020-10-27  

Great experience. I do wish the parking fee was prorated instead of paying for a full month with only 6 days left in the month. Also cleaner windows.

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Adriana

2020-10-19  

COVID makes it difficult since all amenties are closed.I live here for the washer and dryer in my place and the gym but have no clue where the gym is since it hasn't been open this whole time because of COVID

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Ramkumar

2020-10-17  

A good place to reside. Safe place and friendly neighbourhood. Unfortunately, no amenities and events due to COVID times which were main attractions.

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Verified Resident

2020-10-08  

Staff was very friendly and made moving in painless. Did not mind answering any questions that I had. I do not have any complaints and feel that I have chosen a great apartment to live at.

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Karisa

2020-10-07  

Just moved and loving it so far!!! Love the cleanliness. All the workers in the lobby are so nice and welcoming. Having a great experience so far!

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Steven

2020-09-29  

Awesome building with great staff. I have been in and the it of this apartment twice and I’m here to stay this time around. The amenities are closed at the moment, but can’t wait to use them again.

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Gabrielle

2020-09-20  

Great community! Very friendly and lots of cute dogs! Tony and Erwin and Trevar are also very nice and helpful. The lobby is very clean and smells fantastic!

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Maria

2020-09-15  

Love my apartment, found it very comfortable. Also the location is perfect, you just cross the street and you are in San Pedro square. Very quick response when maintenance was needed.

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Nitish

2020-09-15  

Awesome community to live in. Great amenities such as Business Lounge, Game Lounge, Pool and Gym. Excellent staff and a lively community area.

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Joseph

2020-09-02  

The best community and appartments money can buy. 10/10 would recommend to anyone. I love the fact that if you ever need to transfer to a bigger apartment, you can with in a couple months.

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Jasmine

2020-08-30  

Centerra is a great apartment! We have never had a problem with paying rent or when we have service requests, and all the staff is very friendly and helpful.

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Sujay

2020-08-30  

Enjoying the stay at centerra. The management is very helpful and active. The maintenance department is also helpful and immediately resolve issues as soon the complaint is raised. The ambience is very good.

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Swati

2020-08-25  

A slow start, mainly because of the residents before us in our apartment. However, Centerra Management and maintenance team are taking care of it. Loving the new home. Location is perfect too, right next to highway and stores/restaurants at walking d...

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Antam

2020-08-17  

I love all of the staff here and the maintenance team has been amazing. However, residents below us in our stack (not sure exactly which apartment) smoke weed on their balcony and we can smell it and it immediately enters our apartment. It makes me c...

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Ryan

2020-08-17  

Great staff, they've always been helpful and friendly. Especially the maintenance team. Location is awesome with lots of good food nearby. Some issues with the building - elevators are often broken. People smoke in their apartments or balconies and m...

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Fnu

2020-08-14  

Couple of confusions in the moving date, not properly cleaned and serviced apartment.No EV charging spots readily available for new comers. Staff is friendly and strives to work for a better experience.

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Itzi

2020-08-06  

everyone here is so nice & very helpful with any questions we might have. the apartment is amazing! we love the view & the open concept! and we love that we can’t hear any noise from our neighbors!

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Thomas

2020-08-02  

I have not moved in yet but most of the people I have met around the building and the dart have been incredible. The pool and hot tub sound awesome. The gym is huge which is a big plus

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Shaquiel

2020-07-29  

The move in has gone flawless, Antonio and Erwin are great and extremely helpful, allowing all questions and issues to be resolved smoothly.

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Harshit Rajendra

2020-07-29  

At good location, good amenities,good staff, Sunday lobby activity are good for gathering of resident, should increase that activities to know other residents of Same appartment

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Socheath

2020-07-27  

The view look amazing, the stuff is great..Love this place. Everything is close by. Everything is a walk distant. Would be recommended this place.

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Melissa

2020-07-19  

I was greeted with a friendly staff that helped guide my through the move in experience. All staff and community members respected COVID-19 guidelines.

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Tara Grady

2020-07-02   Google

I have only been here for a week but I already feel like I am at home. I have two large dogs and it has been such an amazing experience meeting all of the other dog owners at the dog park area. This is my first time living in an apartment and I was a...

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Tara

2020-07-02  

I have only been here for a week but I already feel like I am at home. I have two large dogs and it has been such an amazing experience meeting all of the other dog owners at the dog park area. This is my first time living in an apartment and I was a...

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Jason

2020-06-29  

So far, so good! My wife and I have been living here for a few months now and love it. The apartments are nice with great fit and finishes. The location is perfect and the property is very secure.

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Erin

2020-06-12  

Just moved in! The people here are really wonderful and although the amenities are closed right now, I’m looking forward to taking advantage of them soon!

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Nitish

2020-06-12  

Great community to live in. A lot of amenities like business lounge, gaming lounge, swimming pool and gym. Excellent staff. A lively neighborhood.

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Serena Lee

2020-06-11   Google

Relocated from new york for work and the experience has been amazing. From the amenities, location, walking score, bars, restaurants, and over all friendliness from staff and neighbors. Love the open apartment concept and the view from the 20th flr i...

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Serena

2020-06-11  

Relocated from new york for work and the experience has been amazing. From the amenities, location, walking score, bars, restaurants, and over all friendliness from staff and neighbors. Love the open apartment concept.

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Robyn McCullough

2020-06-07   Google

I actually really enjoyed living here and would have stayed but they were raising my rent by $300. Im giving the 2 stars because upon moving out, they tried to charge illegal move out fees. If you decide to move in here, know your tenant rights. A la...

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Cynthia

2020-04-30  

Love the amenities. Residents and staff are super friendly Facility is clean and parking garage is well lit. Love the live music from SP2 and San Pedro Square

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Ishmeet

2020-04-30  

Great property and supportive staff. Maintenance is pretty good. They act quickly to requests and fix them. No specials offered which I feel is something that should be offered.

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Sujay

2020-04-30  

Great and pleasant experience staying here... Good management who respond immediately for issues ..good amenities.. and frequent social gathering with neighbor's

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Lola

2020-04-24  

The apartment community is very spacious, stylish and clean, the management and technicians' team are professional and helpful. So far we love our residence and will be recommend Centerra to our friends. And of course the views are breathtaking!

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Cathy

2020-04-01  

The staff are amazing, Hope is the greatest manager, The maintenance team are friendly and amazing, Parking is too expensive, mail delivery sucks.

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Sara

2020-04-01  

Could use some improvements like ability to change temperature for rooms individually and better/more consistent shower pressure. Love Meika she’s the best!!

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Kenneth

2020-04-01  

Love this place and the staff is the best! Great amenities and walking distance everywhere ! Dog friendly which is awesome. I never want to leave

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Wei

2020-03-14  

Beautiful apartment!!! Very convenient to everything. A lot of restaurants within walking distance. Everyone at the apartment is very nice and helpful!

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Amit

2020-03-12  

It is great. I like the gym and pool. Also, it is helpful to have a bike storage because I use it everyday. The office staff is really active and helpful.

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Verified Resident

2020-03-12  

Awesome 😊😁👍...it's been an really good experience...and would like to extend my stay here. I have mention about the services that you guys are providing...it is a real treat

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Rhonda

2020-03-07  

I love this place! Best apartment complex I’ve ever rented. The community is amazing! It’s like a family... everyone here is so nice and polite

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Nitish

2020-03-06  

Centerra is a great community with awesome neighborhood and equally good amenities like the gym, swimming pool, jacuzzi and their business lounge for work.

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Max Powers

2020-03-01   Google

I was willing to put up with the constant broken elevators to walk the 8 flights of stairs from my apartment. I was willing to put up with broken facilities, no hot water, and general neglect. However, I was not willing to put up with the constant ab...

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Brittany

2020-02-26  

I enjoy the overall experience of Centerra. Small things that might get on my nerves here and there but I think that's more a reflection of the community and not the staff/apartment.

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Catherine

2020-02-12  

Overall a good experience, just some issues with the apartment that maintenance had to fix. They came quickly though and resolved the issue within 48 hours.

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Jeffrey

2020-02-12  

Meika and Deon we’re both great from introduction, apartment showing, to move in. When not available, Hope, stepped in and made the process seamless to final signing of the lease agreement.

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Christina

2020-02-11  

It's been so wonderful. I wish I could buy my unit! Love the unit, the only thing I would add is a tub in the bottom floor (three story unit). All the staff are wonderful!

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Lance

2020-01-29  

So far so good people are nice. Just a few hiccups getting my service dog situated I believe just some miscommunication. But other than amazing place.

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Kuan-Yu

2020-01-20  

Living here is so great and it's so convenient to get to whatever you need, including grocery, bar, and dog park. It would be definitely a five-stars community if the elevators and hot water are not down sometimes.

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Rebekah

2020-01-16  

I love the amenities and location. Everything seems to stay relatively clean. My only two complaints are the elevators constantly being down and pee smell outside of the building because the residents let their dogs urinate everywhere without thought...

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Jeffrey

2020-01-15  

Great location in the heart of the action and the nicest place I’ve ever lived . Extremely friendly staff and residents are always available to help or just say hi!

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Saurabh Mehra

2019-12-30   Google

Even though the apartment is nicely constructed, the staff is most unprofessional and rude. I visited the apartment recently and showed keen interest in one unit and wanted to negotiate a deal. Next week I visited again to finalize the place with the...

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Jerald

2019-12-18  

Just moved in great experience so far. Team has been very helpful with everything. The general cleanliness could be better, especially of elevators and hallways

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Aviz

2019-12-18  

Friendly employee and also neighbor 🤗cLean nice view and everything you need is here like pool gym.relaxing place ect I don't have pets but I saw a some of our neighbors have a cute pet.

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Declan

2019-12-16  

A great apartment to live - prime location, lovely facilities, very helpful staff. Only minor gripe is the frequency at which the elevators go down.

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Tellato

2019-12-13   Google

Love it when we moved in but then administration try to cheat on unbelievable fees and lies, be aware when the contract expire and the hidden moving out fees

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Praveen

2019-12-07  

Erwin was very professional and helped work through the entire process seamlessly. Very proactive and prompt in his relpies and resolving queries. So far I have liked the apartment.

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Yaswanth

2019-12-07  

Great location and amenities. Very well designed apartments. The staff is available on weekends which is nice. They are responsive to requests and pretty good about communicating. Online access to request maintenance is a great feature!

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Akash

2019-12-06  

Great apartment with a great view of the San Pedro market, Great in house amenities and the turn around time is very minimal in case of issues. Also Frequent social events help to connect with neighbours

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Nitish

2019-12-06  

Great community to live in. Amazing facilities like pool, jacuzzi, gym, game lounge and sky lounge to relax and enjoy. Business lounge provides a good place to relax and work.

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Cameron

2019-12-05  

The elevators causes problems, and sometimes inconveniences that happen with building maintenance and errors can fall on the residents to have the burden

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Some Guy

2019-12-03   Google

The staff at this absolutely does not even pretend to care about their residents. Take a look at the official communique I've uploaded. You'd think that whoever sent it would at least have the wherewithal to proofread it, or have it proofread if they...

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Sree Narmadha

2019-11-25  

Exceptionally good with all amenities and immediate responses from the Centerra community. I'm very much impressed by the service provided by them.

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Melissa

2019-11-24  

I’ve been living here for almost four months. There’s room for huge improvements and here are things I wish I had known before moving in: 1. Residents smoke and unless you know who it actually is, there’s not much they can do. We all share a co...

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Prerna

2019-11-18  

Has good staff, great location and view, many amenities including pool, jacuzzi, 24 hours fitness center/gym, package concierge. Great experience!

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Madison

2019-11-17  

We love our townhome! It is spacious and light. Our cat loves all the room he has to run around. It is luxury apartment living, but with the feel of a home rather than an apartment. I would love to see a Peleton bike be placed in the gym, as the spin...

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Saket

2019-11-15  

Has good staff, great location and view, many amenities including pool, jacuzzi, 24 hours fitness center, package concierge. Great experience as a resident!

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Emily

2019-11-15  

The Pros: Love the building. Perfect location. Apartments have the opportunity for amazing views. The amenities are insanely nice. The staff is super chill and friendly, and the maintenance team is really prompt about timely repairs. I am so glad to ...

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Kathleen

2019-11-14  

I LOVE the community here. All the events are always so much fun and the people who live here are great! I wish the elevators were a bit faster though. The staff at Centerra are great!

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Christopher

2019-11-13  

Great community, wonderful and responsive staff, awesome amenities, in a great location! You really can't ask for more than a place like Centerra!

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Matia

2019-11-13  

Experience has been great. Staff is really nice and helpful. Only issue is elevators and cleanliness of pet area. Gym and pool areas are nice.

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Stephen

2019-11-07  

Beautiful sunset vibes on the deck. The big concern is the elevators often don't work. Imagine if you had groceries, a baby and/or a dog...Other than that, it is great.

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Richard

2019-11-06  

The staff has been wonderful from start to finish. And according the rules of this review I must have 140 characters, so I'll keep typing!!

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Verified Resident

2019-11-04  

cool people, nice staff, great amentities like the work out room and pool; only con would be the elevators and having study lounge not open longer.

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conrad dunfee

2019-11-03   Google

luxury" apts should have elevators that work.

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Erick

2019-11-02  

Amazing apt but the entire move in process was a hassle. The place looks great. But i was under the impression that we were getting a gas range stove and got a electric stove instead

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April

2019-11-02  

So far so good. Just moved here and looking forward to living in the area and enjoying the amenities. Apartment looks great but not the best view.

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Maria Fernanda Romero

2019-10-23   Google

Very nice place, the location is fantastic, the facilities are great, and each apartment has a very good distribution. I like that you are pet friendly

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Maria

2019-10-23  

Very nice place, the location is fantastic, the facilities are great, and each apartment has a very good distribution. I like that you are pet friendly

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Arushi

2019-10-16  

Great community, very clean and tidy. The amenities provided and top class. The gym/ pool/ business lounge/ game lounge, everything is well maintained​.

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Prachi Prakash

2019-10-16  

This is definitely one of the best apartments in downtown! Awesome amenities, with variety of things to do. Gym, pool, study lounge, and many things here! Loved my stay so far :)

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Kristen

2019-10-16  

I love living at Centerra! The office staff, the residents, and amenities are all great. I like being within walking distance to so many things.

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Oscar

2019-10-13  

Great place so far. I felt really welcome since the first day. The staff always reply any concerns or questions almost Immediately. I really recommend this place.

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Sunhera Barunkumar

2019-10-08  

It has been really good staying here. The locality and the society is amazing! There have never been any issues during my stay here. I would always recommend people to stay here!

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Curtis

2019-09-29  

Massive shout out to Meika, whose dedication helped us find and secure our top apartment. Unfortunately, there were so many things wrong with the apartment - the cleaning department had not yet come in on our first move-in day, causing a delay. There...

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Mehrdad

2019-09-28  

Nice, decent and clean. Great environment with very organized property management. Very cooperative especially for our move in process. Great facilities.

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Ryan

2019-09-26  

Staff has been super friendly and helpful. We've had a few things fixed and it was always super quick. Amenities are great. There's a few people in the building who need to learn how to live in a shared space, but overall most people have been nice a...

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Rachel

2019-09-25  

I have lived here for 3 years. I love the staff, and love our unit. Hope is amazing! For the most part, we also have a tight knit community. The happy hours are always fun. No complaints!

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Kuan-Yu

2019-09-18  

It's been great living here in Centerra. Great location and access to the San Pedro Square and Diridon Station. The staffs here are very helpful and friendly and the maintenance team always take prompt actions for any maintenance requests.

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Rosalie

2019-09-17  

The place is very nice and the staff have all been friendly and helpful. I wish the kitchen cabinets were wide enough to hold a 12" skillet.

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Spriha

2019-09-16  

Centerra has been great thus far, one issue has been with the elevators shutting down frequently, but they are always prompt with fixing the same. Everything else about living here has been amazing, the people are nice, the staff is friendly and effi...

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Verified Resident

2019-09-13  

I am very happy to live here, people are very warm, the facilities are very perfect, everything is very convenient and comfortable, the pool water is very clean, the scenery outside the window is very beautiful!

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Cabrina

2019-09-08  

Great views, helpful staff, fun resident events, safe living space, friendly residents, awesome location, excellent costumer service, outstanding amenities

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Xiaolong

2019-09-07  

Centerra is so fashioned lifestyle, we can see a lot of different guys in the building. The room size design is beautiful. I love it and own it, thx.

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Nitish

2019-09-06  

Excellent community to live. Great amenities like gym, business lounge, gaming lounge, swimming pool, hot-tub, sky lounge!! Monthly happy hours are fun to attend!!

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Emilia

2019-09-04  

I love the building, especially the swimming pool and jacuzzi. I also appreciate the events, like the mimosa brunch in the lobby 😊 Sometimes the elevators don’t work, but it’s never been too much of an issue for me. Other than that I have no c...

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Thomas

2019-09-01  

The Centerra community has been extremely welcoming. We just moved and everything went very smoothly. The location is amazing, right across the street from San Pedro Sq. and down the road from the Caltrain station. We already love it.

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Madhusoodan Rao

2019-09-01  

It's been a month I have been here and the community is good, the maintenance is also good, the gym , pool and spa are well maintained, overall it's a good stay

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Ramkumar

2019-08-30  

It's been great so far. The Maintenance is also very good. Good Weekend activities. Need to see on the long term. The tap water is very hard, please take measures to reduce the hardness of the water.

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Anikhet

2019-08-29  

Quite a happening place with an amazing view of downtown San Jose. Amenities are good with a great support from the staff at Centerra. Monthly community events keep the community lively.

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Sujay

2019-08-28  

Enjoying living in the community. The staff is friendly and resolves issues as quickly they can.I am looking forward to enjoy my stay at Centerra

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Ozan

2019-08-23  

We're very happy to live in Centerra. The location is very good at the heart of San Jose Downtown. Amenities, maintenance services, and business center are very good.

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Verified Resident

2019-08-23  

Good management, great location, responsive maintenance team, and well-designed floor plans. Honestly, Centerra is the best apt building I've ever lived in.

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Felipe

2019-08-20  

Great community, nice and friendly environment, very efficient when it comes to information and updates regarding the apartment complex and all around downtown.

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Prerna

2019-08-15  

Great experience living here at Centerra Apartments! I especially love the view and the location. Other amenities- gym, pool, jacuzzi are also great.

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Cassia

2019-08-14  

We like living here so far. Staff could use a little work and get a bit more organized (we've gotten a few emails and letters that probably shouldn't have been sent). But they're usually fairly quickly to fix any problems.

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Saket

2019-08-13  

Has good staff, great location and view, many amenities including pool, jacuzzi, 24 hours fitness center, package concierge. Great experience!

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Mrinalini

2019-08-12  

The amenities are excellent and the location is awesome. I just setup a new lease and the leasing manager was extremely cooperative. It was an easy process to move-in.

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Verified Resident

2019-08-11  

Great and friendly place to live. Can be a little loud from the market side, but it's enjoyable from the balcony. The place always smells really great, and I like the security aspect of it.

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Rakesh

2019-08-11  

It's been a pleasurable experience so far and I'm really looking forward for whatever is yet to come. I like the apartment as a whole n also the amenities that has been provided like the pool , jacuzzi and the gym.

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Aniruddha

2019-08-10  

Great location and amenities! Really nice to have monthly social events. Security has certainly improved since we moved in but could be improved further.

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Justin

2019-08-10  

Some maintenance issues take longer than expected (but not all), the community manager is very helpful, and the living space and community is excellent.

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Bryan

2019-08-09  

Good staff and building is kept up well. The elevators are am issue but I know they get worked on. Christian and Mika are great at the front. Building kept very clean too.

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Jerry

2019-08-09  

Good staff, helpful when you need them. Clean lobby and common area. Good amenities Swift and hiit class are amazing. Yoga is a plus Smells good

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Hetal

2019-08-08  

It has been a great experience living here in Centerra. The view, the amenities, maintenance, location and neighborhood is simply the best you can get!

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Brittany

2019-08-06  

Great service! I had a smooth and easy move in and I'm in love with this place so far. Great view, great amenities, great community and a great location!

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Julia

2019-08-06  

The amenities are incredible, I love the community here. Close to work, clean, safe, and professional. The lobby is a great place to get work done and the 24 hour fitness center is beautiful.

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Pratik Deshmane

2019-08-05  

Centerra is very nice place to live in,rooms are very spacious and spotless clean,management is way supportive,i personally love living in centerra.

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Holly

2019-08-04  

So far, we love our apartment at Centerra. It’s a beautiful, clean building with a variety of amenities including scheduled happy hours to meet other residents. It’s also in a great location in the heart of downtown.

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Jason

2019-08-01  

So far the experience has been awesome. Apartments are quite with great views and the staff are very helpful and nice. Happy our in the sky lounge is a nice touch. I would and have recommended Centerra to my friends.

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Andrii

2019-08-01  

Horrible service :( I rented an apartment at Centerra for $3,500 and was driving from Seattle for 14h to move in. I asked them to have my keys ready at 10pm and received an answer that their working ours are 8-6. It was basically a f... off reply as ...

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Stewart

2019-07-22  

Great location, and awesome amenities for the price. Security is also great. Some minor annoyances and miscommunications with management at some points, but for the most part it's a well run and professional establishment. Elevator issues are actuall...

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Samuel

2019-07-21  

The management team is extremely helpful. The elevators were a disaster especially the wait from the 19 Fl., but they are now fixed to fingers crossed. The is amazing, but windows are filthy (how often are they cleaned)? The should be done quarterly ...

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Kenneth

2019-07-21  

Amazing staff great location! Wouldn’t want to live any where else in downtown. Dog park on the 7th floor is perfect for my little guy. Gym and pool are awesome .

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Kuan Yu

2019-07-18  

It’s nice just hard to parking and can reserve parking while we already moved in, and agent didn’t tell us where is the gym, pool and lounge.

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Declan

2019-07-17  

Great location right beside San Pedro Square market. We love the swimming pool and spa. We appreciate the effort that has been put in to improve the lift reliability.

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John

2019-07-17  

Excellent building that’s close to everything you could ask for. The amenities are solid, the staff is great, and the fellow residents are all solid.

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Ann

2019-07-16  

Nice amenities and space is relatively clean. Wish the rooms had more storage options (more closets or drawers), the bike room had more racks, and that there were more elevators.

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Heather

2019-07-15  

There is major room for improvement. Elevators seem to have finally been successfully fixed- according to the worker we talked to. Having hot water is still an issue.

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Verified Resident

2019-07-14  

We have really have enjoyed living at Centerra! Mostly I love watching the sunsets from our balcony and waking up to a new view daily from our floor to ceiling windows.

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Madison

2019-07-14  

Love the “townhome” apartment floor plans! So excited to feel like i’m living in a house in a luxury apartment building. The pool/outside areas are designed so well so that even when i get home from work at 5 i’m able to catch a few rays of s...

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Kriti

2019-07-12  

Nice community with all the amenities. Frequently organizes events for residents. Services request are fulfilled with upmost priority. Needs to keep common area available for residents all the time.

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Jordan

2019-07-11  

Everything great. Elevators down a lot lol the staff and front desk is absolutely awesome and I love the sense of community around here. The reason we are staying is because of the vibe here. It’s awesome!

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Verified Resident

2019-07-11  

Love our actual apartment, it’s a nice space with floor to ceiling windows. Plenty of storage space and cabinet space. Bedroom is a nice size as well. Amenities aren’t too much to talk about. The gym has three treadmills (one is broke), one hand ...

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Axel

2019-07-10  

It has been a real good experience so far. The staff is always very reactive and have been helpful when needed. The location in downtown is a real added value.

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Cameron

2019-07-10  

The elevator situation, has caused multiple big inconveniences, including being late for important work things, or not being able to get back into my apartment for a half an hour. Other than that, it has been pleasant. One critique I have is to have ...

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Nadir

2019-07-09  

Staff is great. Overall the amenities and community programs are solid. Despite the occasional elevator issues, I'm happy as a resident here.

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Mihir

2019-07-08  

Apartment complex is nice and mostly clean. Amenities are very good, and location is great. Maintenance staff is friendly and helpful and also punctual. However, elevators break down far far too often, and with only three elevators to use, having eve...

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Rolando

2019-07-08  

Maintenance is prompt and usually will fix things within 24hrs. Staff is kind but can be forgetful. Hallways and common areas can be cleaner.

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Ari

2019-07-07  

I like the building and amenities a lot. However the elevators, trash chute and even the garage door have broken multiple times. The concierges are helpful but could be friendlier too

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Timothy

2019-07-05  

Elevators are always having problems. Residents that stay in a two bedroom should be able to use a single parking space instead of tandem. Thanks

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TImothy

2019-07-05  

Great spot in Downtown San Jose. Some maintenance issues that occur but are usually resolved in a timely manner. Would recommend to any young professional looking to move into the area.

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Alfonso

2019-07-03  

Hello I would like to say that Centerra is nice place to live, with good programs and events, however the only problem so far, is the elevator.

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Eileen

2019-07-02  

Residents and staff have been friendly and staff have been responsive. The elevators are much better, but windows need to be cleaned more often.

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Pavan Kumar Reddy

2019-07-01  

Awesome! It has been great living here, amenities are great, staff is efficient, i would recommend this place to a friend for sure, keep it up!

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Rebekah

2019-06-27  

I wish maintenance was more responsive, the staff a little more organized, and that people's pet weren't allowed to pee in front of the building (it smells when you walk by). Other than that I think the staff are friendly, residents have been great, ...

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Kelsey

2019-06-27  

Overall it's been a very positive experience! I do wish maintenance would be able to fix issues at a more rapid rate. Communication is great and the staff is very friendly. Amenities are nice and I love the location.

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Eric

2019-06-26  

Centerra has fantastic location, friendly people, fun happy hours, and yet is incapable of keeping the building in good working order. Although they respond to maintenance requests quickly, their vendor management on the big stuff is poor. The elevat...

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Ameen

2019-06-26  

The elevators go down very often so I have to take the stairs. If I wanted to take the stairs, then I would have taken the stairs. But I want to use the elevator instead of taking the stairs. So I don't like that the elevator goes down because I have...

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Hepsie

2019-06-14  

Elevators always down and apartments aren’t big enough for the price we’re paying. But good customer service. I like the location and the amenities. Though I wish the gym had barbells

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Kristen

2019-06-10  

I am new to the community but love it so far! The amenities are great, friendly neighbors, and helpful staff. You truly can't beat the location. The only semi-complaint I have is sometimes the music from downstairs is loud, but I also understood that...

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Stephen

2019-06-08  

It is a great location and an amazing window view if you have that side of the building. Elevators are poor and drive people crazy. Good for young people

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Ryan Schabel (Ryan Schabel)

2019-04-30   Google

I had some property stolen and the management has been supportive in helping me through the process.

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M S

2019-04-24   Google

Cheapest appliances possible. Trash chute usually broken. One of three elevators is often down (4th elevator is a service elevator). Nice views. Okay staff. There was recently a fire in the building and I wouldn't be surprised if it was the result of...

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Hung Lo

2019-03-06   Google

If I could give 0 stars, I would. Here's a list of issues that I've encountered in the past 5 months: -Lack of hot water in the mornings (even once on Christmas day!!) -Malfunctioning elevators, down for days or weeks at a time -Astroturfing of the b...

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Anirudhha Tiwari

2019-03-04   Google

It has a fantastic view of the city

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Samarth Desai

2018-07-11   Google

Amazing place to live , Amenities are world class. Amazing view. Friendly staff . Only issue is that on some days the lift can take a bit long but its a veryminor inconvenience.

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Minho Kim

2017-12-02   Google

Bad, 14 months lease

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lisa rodriguez

2017-10-16   Google

I've lived here for over a year now. When we 1st moved in the 1st property management company and staff were the best. Always accommodating, friendly, and answered to all my e-mails and concerns. This new property management could care a less. As our...

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arpit desai

2017-10-12   Google

Nice apartment

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Ameet Rathod

2017-10-06   Google

Elevators here never work! Have fun climbing stairs or waiting forever for an elevator

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Cam

2017-09-26   Google

Nice place, great location across the street from San Pedro Market & Square. Clean for the most part. An elevator doesn't work sometimes, but usually get fixed quickly. A/C hasn't worked for a month.. Would like to be updated on progress of this. Hap...

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Dave

2017-08-22   Google

Lived here for 1 year (june 2016-2017). My only gripe was one elevator being down a few times and it taking a few days to fix. Maximum wait was 5 min but my girlfriend complained of longer waits.. Staff friendly however there is a high turnover of le...

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Omar Syed

2017-07-17   Google

Horrible service from employees and nothing ever functions right. Security is a huge issue. Vehicles are stolen from the garage and multiple thefts happen on property. I'm a current tenant and I've had problems since day 1 with them losing my deposit...

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Mark Movassate

2017-06-16   Google

Great place for young, fun professionals. Close to all kinds of bar and restaurant.

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Hello Hello

2017-02-28   Google

Awful place with awful staff.

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Michael Weitzman

2017-02-13   Google

Terrible and possibly discriminatory customer service. Sign outside says their leasing office is open, as does their website so I came in at 5:30 and waited several minutes to even be acknowledged. Received a fake smile from the woman in the far offi...

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Tracy Dvorak

2017-01-02   Google

I like my apartment and views, but the elevators don't work, the front doors are non functional and the other tenants leave trash everywhere. On my floor a soiled area carpet has sat in the hallway over a month. The trash room is overrun with boxes a...

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Jason Bivens

2016-07-24   Google

Great new place with awesome staff and luxurious amenities!

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ishmael chandler

2016-02-11   Google

These guys are awesome !! Answered all my questions . The staff is very patient and friendly and the views this place has are amazing !! If your looking for downtown living this is the place to be 15 feet away from San Pedro Square I cant wait !! Tha...

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