Reviews | Hartwood

afarin kashefi

Went and saw the apartments. The building is new and amazing. The people who work in the leasing office are amazing, especially jenny. She was so kind and helped us to finally get the house that we wanted.

Arturo Andrade

Excelent service!

E

After the lease is signed, you're going to need tips from your seasoned neighbors. So here it is. Survival Guide to Hartwood Living: • Maintenance Requests: Don’t bother. They like to close them faster than you can say “still broken”—often ...

Shiyan Deng

To me things are pretty good except the internet. We have only one fixed ISP option and the internet is super unstable. So if you ever need a stable internet connection, don’t consider this place. Otherwise, this might be a good community.

rou

Our leasing agent, Jared, was super amazing and patient with the entire move in process. He went above and beyond with helping us with the lease and following up with us during our stay.

Cinba Z

Just spent a wonderful week at Hartwood. Jenny and Sabrina are super helpful for coordinating all move-in logistics. A bit of suggestion would be considering changing the designated network provider Smartaira, which goes offline once in a few days.

Jarry

Great community! Jenny took us on a tour and she was super helpful!

Eileen Liu

Definitely one of the best management teams I’ve ever encountered. Moving into Hartwood was a great experience, everyone on the team is friendly, professional, and super responsive. A few pros and cons based on my time here so far: 1. Amazing staff...

Kelvin Shen

Hartwood forces all of its residents to use Smartaira as the internet provider, which is notoriously known for its inefficiency and inaction. On May 21, every single tenant lost their internet at home, yes all of us because we have no other ISP optio...

Michael Crippen

Overpriced, Under-Managed, and Riddled with Issues – Renters Beware As a current resident of Hartwood Sunnyvale, I’ve encountered a series of frustrating and unresolved issues that reflect poor management, operational dysfunction, and a lack of b...

John Cheng

Super hard to take a tour. Can imagine how unresponsive they’ll be to tenant needs.

Susie S

Did a tour of this place. The apartments and amenities are beautiful.

Rutvik C.

The Good: - 24 hour maintenance guarantee. - Friendly leasing staff and concierge who are always ready to answer questions or address issues. - Great gym and other amenities. The bad: -Some of the appliances leave a lot to be desired. For example, th...

Yifan Men

I moved in Hartwood apartment very recently and I think very highly of the community. The community landed at the end of last year and it is a brand new luxury apartment. The interior and the design is the best among all apartments I visited. There a...

Ryan

My experience as a Hartwood resident has been excellent so far. Things I love: - Many new-built apartment communities claim to be luxury but have small rooms, paper-thin walls, and limited parking. Hartwood really stands out with spacious layouts, hi...

Sylvester T

Jared is who help me find my new home at Sunnyvale. They are super professional and kind! He and Jenny helped to solve a lots of issues and answered tons of questions related with apartment!

Nijat K

It’s been close to two months now since I moved into Hartwood, and I’m super happy with our unit, the apartment, and the neighborhood. The apartment is brand new, with a great gym on the top floor that overlooks the rooftop and the pool. The roof...

Narmin Gojayeva

We've been living in Hartwood for nearly two months and I honestly love it here. Our apartment unit gets lots of sunlight which was a must for me personally and I am very happy about it. None of the other places we toured had this much direct sunligh...

Ting Z

Moving into this Hartwood community was one of the best decisions I’ve made this year! Jenny, the leasing manager, is professional, patient, and efficient. When I was late for my first in-person guided tour due to work and couldn’t decide, she qu...

Yijun Z

Very bad quality building. And super unprofessional management. The garage is leaking water and made my car dirty. Didn’t gave me the charging port access code even though they charged for $150 a month. I asked for the correct spot number and they ...

Nayef Amhaz

I heard a ton of great reviews about the Hartwood apartments in the area and definitely wanted to lay eyes on what they had to offer. I was able to get in contact with someone in the leasing department and set up an appointment to view the units they...

HJ

I’ve toured many apartments, but there were no apartments too strict about physical ID when tour. I was with my spouse for tour, I forgot to bring my physical ID, only had driver’s license in my apple wallet. But they didn’t let me tour, so onl...

afarin kashefi

Went and saw the apartments. The building is new and amazing. The people who work in the leasing office are amazing, especially jenny. She was so kind and helped us to finally get the house that we wanted.

Arturo Andrade

Excelent service!