Reviews | Waterford RiNo

Liz Ford

This is a very nice complex. Never smelled bad, no issues with homeless people in the building, and all the elevators ran at an appropriate speed (even the one by the garage). The common areas were very clean. The pool was professionally cleaned at l...

MB

Management company at this apartment complex is the absolute worst. Maintenance takes WEEKS to get to you no matter if you state it’s an emergency or not , the pool looks DISGUSTING it needs to be drained and power washed , the hallways look like t...

Andy

Elevator next to the garage is the slowest thing known to man kind buys the worst possible things for an apartment

Helen Priest

Kat was an amazing tour guide and super helpful throughout the process! She has great customer service and made me feel so welcomed!!

David Priest

This is a great property and Kat, our Rental Coordinator, was awesome. She's the best of all the people we worked with while apartment shopping in Denver. I highly recommend her!

Pratibha Chitta

I don’t reside here, but I’ve scheduled a virtual tour. However, I keep receiving automated emails confirming the tour, but no one shows up. This has been going on for two days now! I’ve contacted them, but no one has responded. I can only imag...

Kelli M

Been here over and year, complex is better and enjoy all the remodels. Management is great and helps as much as they can.

Brian Kusior

This complex has great amenities and location but the management company is absolutely horrendous. If you are planning on splitting rent with a roommate, they only cut one check for the security deposit and refuse to break out based on what each pers...

I lived at The Waterford RiNo from March 2023 to February 2025, and I would not recommend it. At first, it seemed like a good deal with nice amenities, but almost everything was broken the entire time I lived there. Neither hot tub worked, the gym wa...

Emma Hawley

Be aware that they charge a YES Energy bill that has been costing us around $130 per month on top of base rent.

Megan Phipps

I’m Not one to post reviews, however I toured a little while ago and was toured by Avery and she blew it out of the park! I’m kind of an anxious person when it comes to looking for an apartment but she was so patient and understanding and made me...

Joseph Howard

Moved in a month ago location is perfect if you like to be downtown but not in the mix of everything. Lily the leasing agent was helpful with the process. However they messed up the welcome letter and informed me and my partner different information ...

Miranda Salsbury

I don't live here and I don't think I will. I scheduled a tour for 12 on July 7th waited 15-20 minutes and no one showed up and the doors were locked

Josh Salgado

Lily at Waterford RiNo is such a joy to work with! The whole leasing team had phenomenal communication but she in particular made our move in so seamless. We’re so excited to live at Waterford and couldn’t recommend working with her enough!

Valarie Aparicio

Just moved in a couple weeks ago. Initial process to lease and move-in had some hiccups, due to my initial leasing agent not working there anymore and not doing due diligence on his part. However, Taine, the assistant manager, has been amazing and in...

S Hill

I’ve been here for over a year now, initially I had some stumbles. Now though, the management has been steady, and so has the staff. It’s so nice to see the growth all around. They’ve updated the entrances in all points, very secure. Security n...

Sarah G

My experience at WaterFord RiNo has been nothing short of amazing! The leasing team has been incredibly responsive and attentive with any of my questions and needs. Dayla, in particular, was a joy to work with when touring the apartment and signing m...

Kev Oh (Kev)

Enjoyed my 3 years here well. Always a responsive staff with easy & efficient procedures in place for maintenance requests & regular common-area updates. Units are very seperated off from each other with individual water heaters, AC, & heaters, & ver...

Alex G

Since it's an older building, noise carries through the floors and walls. The bigger issue is the lack of cleaning. Maintenance is quick and efficient when you submit a ticket, but routine cleaning of the common area is lacking. Cockroaches, trash in...

Luke Hurley

Waterford RiNo is an amazing place to live. Between the location, price point, quality and size of the units, it’s truly hard to beat. You can walk to the center of RiNo or LoDo in 10 minutes - and an even quicker walk to Coors Field. The units hav...

Lisi Reyna

Dayla was the absolute best. Her energy and vibes made this entire experience fun, exciting and very easy to get through the process. The apartments are updated, spacious and have a security system in place to make you feel safe. I'm excited to be ap...

Noah Tarr

Great place and super affordable! Dayla is awesome!!

Karen Estrada

Do NOT move in this building. The property manager is extremely rude & unprofessional. Look elsewhere and save yourself from this experience.

Elizabeth Carda

Amazing personable, love them, so kind and very helpful! :)

Andy Bauer

My experience with Waterford has been nothing short of fantastic. Shannon and her team in the leasing office bring a family atmosphere to the community that really makes you feel at home. The newly renovated units are stunning as well!

Cody Adam

Shannon, her leasing team and the maintenance team at Waterford RiNo were such a pleasure to work with. I can't say enough about each and every one of them. Their level of professionalism, ability to alleviate issues and overall willingness to always...

Matthew Harmon

The Waterford RiNo is a great place to live! They recently renovated the building interior and exterior, and have beautiful new units to rent. The location is great, and walking distance to many of the RiNo neighborhood destinations. It is also walki...

Aaron Doyle

Love this place. Adrian was great. Told me of recent renovations, and showed me a newly updated unit. The upgrades to amenities are awesome. I love my new place.

Gabriel Gutierrez

Waterford Rino is a very nice property located near downtown Denver , in the Rino neighborhood, property is very well kept, maintenance and office management are very efficient and their response is excellent 👍🏼

Amber Seader

We love our home. Units are spacious, updated and well constructed. I never hear my side or upstairs neighbors. The leasing and maintenance staff are top notch. And most importantly, they are very pet oriented. They treat my pup like the princess she...

Eric Holmes

Waterford RiNo has been amazing. When I came and toured with Dayla she was so friendly and inviting it really made me want to live here. And now that I've moved in I've seen that all the management and maintenance team are that way. They even sent ou...

Nick Imhoff

Absolutely terrible. Period.

Jacob Orellana

I was able to get a really great price on a newly furnished apartment here. Plus the location/parking/amenities are A1. Dayla was a rockstar in helping me get moved in smoothly. Highly recommend working with her.

Kelly Thomas

Waterford fixed my rent issue - so editing my review.

Dylan Myrick

Chadwick from the leasing office was very helpful and nice guy

brandon barrett

I put in a maintenance request this morning and Rex was here to fix the issue not even 2 hours after i put in the request. Cool guy, great attitude and very quick in and out fix thanks to Rex.

Emma Teuton

The maintenance staff at Waterford especially Rex is outstanding. All of my maintenance requests have been answered the same day and fixed as well.

Ruri

I've lived here for a few years now and although I have had a few struggles, I will say that the maintenance staff is absolutely top notch. Quick at responding to requests, super kind, professional, and helpful, and will bend over backwards to make s...

Demi Bollinger

Rex and Steven are amazing! They always fix our maintenance issues right away and are always professional! Thank you for your amazing work!

Sara Spradling

Maintenance issues are always completed quickly. Rex and Steven are so nice and friendly. Always get the job done!

Gabi Falcone

Waterford is a great place to live! The team here is so great- especially the maintenance team! Read and Steven are always so nice and personable and they do an awesome job when we need help!

Kera Riley

DO NOT MOVE HERE. My best friend lives here and I have spent a lot of time here and it is the most unsafe place to live. Someone was shot, yes shot, by the dog park this week at 5:40 pm and yes things happen when you’re in Denver but this has been ...

Randolph Zobel

Rex and Steven are both great, apartment wasn’t up to standard when I moved in but they made sure to come and make everything right. Can’t say enough good things about them!

Absolutely terrible. The price is fine, but you get what you pay for. Management is completely incompetent and leaves issues unresolved. The garage gate in our building has been inoperable for over three months, allowing any bystander to walk in. In ...

Maegan Barbee

I enjoy living here! Extremely dog friendly. The front desk staff are so sweet and come out to say hi to my dog to give him treats. The maintenance staff are wonderful!! They’ve solved every Issue I’ve had in a timely and efficient manner. Thank ...

Adam Weiss

Absolutely terrible. The price is fine, but you get what you pay for. Management is completely incompetent and leaves issues unresolved. The garage gate in our building has been inoperable for over three months, allowing any bystander to walk in. In ...

John Harbin

Steven did an awesome job correcting the situation with the sink & shower. Super nice guy, highly recommend!

Alexander Papas

The building is very noisy. My first two months living here have been completely miserable due to loud upstairs neighbors. I’m not looking forward to the next ten months of staying here. I might have to move. My experience thus far with the managem...

John p Martinez

Maintenance replace shower faucet and the shower head excellent Steven did thank you

Derrick Hunter

Steven is such a nice guy. One of the best interactions I’ve had putting in a maintenance request!

Richard Nguyen

Nonconsensual towing is HUGE here. No signs or indicators of illegal parking spots and got my car towed while only visiting for a couple of hours. Wyatts towing are the vultures that prey on any car that’s parked there. DO NOT live here if you are ...

Cody Erp

Maintenance crew was quick to respond to work order. Both were very nice and helpful.

Lexi Ahrendt

Friendly and got the job done fast!

Hannah Horowitz

The maintenance team, Rex and Steven, always fix any issues I have with my unit extremely quickly! It is great to know that when something isn’t working properly that they will come asap!

Savanna Knudsen

Giving 5 stars because Rex & Steven are the best!!! Always friendly & willing to help you :)

Rebecca Brown

DO NOT sign a lease here. Management is extremely unorganized. I moved out five months ago, they have been trying to charge me for an extra month of rent since. I have spoken to multiple staff members who have apologized and said they would fix it, b...

Brian Reznik

The maintenance team of Rex & Steven are top notch and always do a great job of problem solving requests. The new management team has been easy to work with and helped us resolve issues after move-in. Three star rating is because the prior management...

Jeremy Villanueva

Shoutout to Rex on the Maintenance Team here at Waterford RiNo. I woke up the other morning with my shower not working and Rex came up immediately to fix it! Not only is Rex once of the nicest people I've worked with, he was quick, quiet, and mindful...

Kellen Metling

Had a couple maintenance items to be fixed. Rex came out same day and got it done quickly.

Sushit Poudyal

One of the best places to live in RiNo. The maintenance guy legit fixed my defective fire alarm at 1AM on a Saturday! I'm extremely happy with the management and my accomodation at Waterford!

Katie

Our front door handle broke and Regs and Steven came right away to fix it. Very fast and efficient.

nicholas toledo

I moved to denver from Columbus Ohio. This place was amazing from the workout facilities to the free coffee. Every time I have an issue the management was amazing resolving it. I know every time when the office they were going to accomplish what need...

Nancy Lebo

Maintenance was really quick. I put a work order in and they came in same day to fix the issue! Thank you Rex and Steven! I have also worked with Sam at the front desk and she has been extremely helpful and responsive.

McKenna Laferriere

Waterford RINO staff is incredible and is activity making improvements to the building and the tenets experience. The staff is always friendly and welcoming. This is the best price I’ve found in the area and the amenities are outstanding. Well main...

This place is pretty pathetic. Its one of the oldest apartment complexes in this area and NOTHING has been updated, its old and very outdated. Apartment complex across the street have already updated their carpets inside, and they have been here half...

Elderofthenight

Terrible complex. The security system has been down for half a year. The parking garage has been open the whole time, there has been lots of break-ins, stolen parking spots, and homeless wandering around. The managing company is raising rent $300-$50...

hannah glick

Just toured and Nina helped me and my friend out, she was amazing! Went above and beyond for us, was so sweet. Great amenities/prices!

Lexie Cushing

The maintenance staff, José, Steven and Rex, are always so prompt and professional when answering maintenance requests and fixing stuff!

Jack Grisanti

Have to give 5 stars for the service and maintenance guys Rex, Jose, & Steven - came in and were professional, quick, and were able to go above to get our unit hvac/heat back up and to par during the winter! Seriously can't give them enough praise fo...

I have lived here for a year and a half and it seems like almost every other week the garage door is broken. This allows just anyone to come into the garage. I had my locked bike stolen from the garage and management was unable to help me even though...

Verified Resident 972824

We toured a lot of different buildings in Denver and none of them could compare to the value and quality of Waterford RiNo. The appliances are updated and the apartment layouts are spacious and open. And with a massive gym, a pool and cold brew on dr...

We toured a lot of different buildings in Denver and none of them could compare to the value and quality of Waterford RiNo. The appliances are updated and the apartment layouts are spacious and open. And with a massive gym, a pool and cold brew on dr...

Verified Resident 970320

Waterford RiNo excels in three key areas: customer service, location, and energy. When I relocated from New York City to Denver, a place that still had some diversity without all of the busyness would be great. I found exactly that with Waterford RiN...

Verified Resident 920018

Friendly office staff, seem to resolve problems quickly, the package theft has been an ongoing problem in many building, I personally have not had a problem w the new package delivery service but many people have. My overall experience at Waterford h...

Verified Resident 965094

Great community and location. Tough part right now is theres lots of construction going on with new developments across the street and around the area. Once the construction is done, itll be back to being top notch!

Verified Resident 961829

Greystar is ruining what would otherwise be a fine property through their insane insistence on forcing things like Fetch on us. Again, EVERYONE HATES FETCH AND NOBODY WANTS IT. GET RID OF IT. I would never recommend a Greystar property to anyone as l...

Verified Resident 961041

Better with the new management but still feel a little unsafe in the area. Things have been stolen off my patio and the package room was broken into which is close to my unit. Overall, I love my apartment and the building is in a very convenient loca...

Verified Resident 930998

Once a promising community, has quickly turned into one of the least attractive buildings in the area, this can be fixed but owners and management company need to work on good solutions, not on the first money grabbing alternatives that is forced by ...

Verified Resident 957004

Despite friendly staff, this building has seen better days. Its cheaper than surrounding buildings in the area for a reason. The decor and amenities are tired and not regularly maintained, the area is not incredibly safe, there is limited parking and...

Perfectly situated in the next up and coming neighborhood in Denver.

My initial experience with Waterford Rino was decent until I moved in. The new management does nothing but sit in the office and avoid phone calls while the hallways/ stairway doors/call box is all broken and disgustingly dirty.

ashley majchrowicz

Honestly, I would give this apartment complex 0 stars if it wasn’t for Dena. Do not rent here. Too many headaches to get a simple issues resolved. They also implemented a new package service called fetch. Look them up on google before you sign here...

Once a promising community, has quickly turned into one of the least attractive buildings in the area, this can be fixed but owners and management company need to work on alternatives.

Jaymes Swill

I love living here! I have been here for about 15 months and there have been a lot of management changes, but right now, the management team are all ROCKSTARS-- especially Dena! If you are wanting to live downtown but don't want the noise and foot tr...

Verified Resident 932823

WaterfordRino is a good community but there are some things it could be better: -gym upgrade -better security, since there have been some robberies -better parking garage management -an upgrade in the club house like having some console games

Zachary Dolphin

Nothing but nice things to say about Waterford RiNo, quick and friendly service and maintenance.

Erik Trujillo

WaterFord has been a great place to live! We have been for just about 3 years. The staff has always been friendly, and the current staff Dena and Danielle along with the rest of the crew have been super helpful and accommodating! Being in such close ...

Verified Resident 930998

I unfortunately live under 5019.... hope his lease gets cancelled and he gets evicted.. Greystar picked up the building just last year and things are improving, previous company was pretty bad closed the pool during winter even b4 covid.

Mikey Franta

I took a tour the other day with Alex and he was super studious and extremely nice. He was really knowledgeable about the property and really convinced my boyfriend and I into getting a lease in the future!

Adrianna Jimenez

I love this place , I love my huge apartment layout and the fantastic city view ! Office and maintenance stuff are very attentive and helpful , I also enjoy the 24 hour gym and the complimentary coffee bar . Overall very great place to live with amaz...

Time To Shine

Waterford RiNo is a great place to live. Great location, close to downtown and surrounded by awesome people. The tenants all look after one another and always say hello. Office staff is Amazing and always so friendly and helpful. My dog loves going t...

miranda castellano

This place is AMAZING! The office staff and maintenance always goes above and beyond! Deena in the office always welcomes you with open arms and gives my fur babies treats everytime I go to the office. I recommend this place to anyone looking for a f...

Verified Resident 909169

I love my apartment here at Waterford. Updated appliances, 24/7 gym and lounge, and pools and a hot tub. This is a great spot to be Downtown. I used to have really loud, annoying neighbors, but I think they moved. Biggest problem here is 3-5 times so...

I love my apartment here at Waterford. Updated appliances, 24/7 gym and lounge, and pools and a hot tub. This is a great spot to be Downtown. I used to have really loud, annoying neighbors, but I think they moved. Biggest problem here is 3-5 times so...

Verified Resident 923339

This is the worst apartment complex I've ever lived in. Not organized at all getting me in here and didn't explain anything. Ran my roommates credit twice. Doesn't communicate properly about parking. You say you fix the luxer room yet everyone is con...

Verified Resident 920018

love my apartment here, amenities are good, maintenance is quick and efficient, decent price for the area. Seems to have a high turnover rate for the office. There has been a problem w/ ppl stealing packages, seems the office is trying to handle the ...

Cole Myers

I am a current resident of Waterford RiNo (since March 2021). The apartment itself is decent, but I can honestly say I would not recommend it thus far due to the amount of times packages and property have been stolen either from the Luxur room or the...

Verified Resident 909169

Waterford Rino is a great spot to live. The amenities are outstanding, the staff (especially Alex) are friendly and responsive, and the units are exquisite. The only drawback is that if you are not a partier, you will quickly learn that everyone else...

Waterford Rino is a great spot to live. The amenities are outstanding, the staff (especially Alex) are friendly and responsive, and the units are exquisite. The only drawback is that if you are not a partier, you will quickly learn that everyone else...

Jess Wood

The HVAC freezes if it is set below 69 degrees. This was a huge issue for me and was the reason I left. I contacted management eight times about it and they refused to give a more permanent solution. We were told to "open our windows" and that there ...

Stephanie Nicole

DO NOT MOVE TO WATERFORD RINO. IF YOU ARE SET UP ON AUTOMATIC PAYMENTS THEY WILL STEAL MONEY OUT OF YOUR BANK ACCOUNT AND REFUSE TO GIVE IT BACK. If you do choose to live here, DO NOT sign up for automatic payments and DO NOT give them your bank info...

Ellie Munoz

I've lived at this complex for two and a half years. They have changed management four times which resulted in several headaches for residents with leasing agreements, previous deals signed under previous management etc. The cherry on top of it all w...

Allen Wexler

Great place to live! Leasing staff are very friendly, efficient, and helpful to get whatever it is that their tenants need. Recommend you tour it and fall in love too.

Phil Schroeder

This is a review on my experience of how the management team handled a billing issue that I was frustrated with. Probably this specific thing won't ever happen to you but in case it helps steer you to another apt I'll feel slightly vindicated so, enj...

Richard Meza

Hi, my name is Ricardo Meza and I have lived at Waterford Rino for over two years. From the time that the new ownership and the new manager and her crew took over. This complex has been gone through improvement in security, cleanliness and reliabilit...

Verified Resident 883776

Ive iced at Waterford Rino since February 2018 and its an overall great apartment- the only negative thing is that our lease renewal options are significantly more expensive compared to our previous 3 agreements

Verified Resident 878964

My community experience overall has been a very positive one. The location of the building is accessible and well-placed. Minus the salvation Army a block away and tents along the East Side by Broadway, it is relatively clean and maintained. I love h...

Logan Benavidez

I recently toured this complex, I loved the staff they were super friendly and very informative about there property. A big highlight for me is that they Follow there Covid restrictions to a T. The area was super nice and it was dog friendly. Highly ...

I recommend not living here. Have had a random “damage” charge added on with no detail as to why. They leave lights on everywhere and then charge a community utility bill. packages get stolen When they use a selling point of having a secured pack...

Verified Resident 870439

Overall its quiet. People can sometimes be a little bit ridiculous with their noise and music but its not frequent enough to where I would move out. I feel like my property is safe and this isnt a building where youll get a break-in.

Caitlin McGrath

Great property! Accommodating and efficient staff!

Danielle R

Location is great and apartments themselves are pretty nice, but I wouldn't recommend this place to anyone. Management is awful and amenities around the building (elevators, garage doors, BBQs, call boxes, etc.) are frequently broken. Also, our apart...

Sarah Knapp

DO NOT LEASE HERE (there are plenty of great units around here or in better areas to check out). Brief overview: - Offered month to month lease once my lease ended and then raised the price by $450 with 4 days noticed (the extended it to 30 days noti...

Lou Dolphin

The staff at Waterford RiNo really cares about their tennenats, John at the front desk has gone out of his way numerous times to make sure our requests are handled, maintenance is quick to assist on all work requests as well

Verified Resident 849561

Weve had a few ownership changes. CWS who was originally in charge was great, then there was a 2nd company that took over that was terrible. I love the newest crew. Im assuming Waterford? Aside from people not cleaning up after their dogs and the ove...

Verified Resident 844819

There has been three different management companies in the time I have lived here making things seem chaotic and disorganized. The building could use some updates but the location of the building is nice with the proximity to downtown. Safety is not ...

Verified Resident 844527

This area is becoming increasingly dirty and overwhelmed with the homeless population. It's hard for me to find a loop where I can walk my dog without running into someone using drugs or sleeping on the street. Construction is happening at all times ...

Verified Resident 844060

I have lived at this apartment complex since before the current management was in place and I must say the previous management team was much more respectful. They seemed to care more about the residents than the current team.

Vani Tangella

Mar 2020 Update: I lived in this apartment from Dec 2017 to Feb 2020. Per my previous post, I enjoyed residing here under the previous management company (no excess charges, super responsive, etc). I decided to not extend my lease because of my overa...

Verified Resident 822239

I would recommend literally any of the other apartment buildings in the Rino area above the Waterford Rino. Run away fast. Management is an absolute joke. Brayden should be fired immediately for incompetence.

Caroline Kollars

Have lived here for a month now and my boyfriend and I went to Breckenridge for the weekend in my car. When we arrived back to our apartments, my boyfriends car was gone. We contacted management to find out why his car was gone and they told us it wa...

This place has only gone down hill since I've moved in a few years ago when it was the Marq at Rino. Such a shame.

Everything has been exceptional and Im very happy overall with the amenities/hospitality of the community.

Casey Hachem

Love this building! Great location and affordable compared to what is around us!

Paige Simonavice

Definently recommend living at Waterford RiNo! The management and staff have been very nice and professional, taking care of any problem quickly and easily. Great amenities that are always clean and in working condition. They offer individual covered...

Just a couple weeks ago, my vehicle was stolen from the Waterford parking garage due to their lack of assertiveness to get the gates fixed to the parking garage. The gate was broken and left WIDE OPEN for an entire month before they fixed it, and the...

Danielle Robottom

Our apartment (B5) is spacious and have a very nice kitchen with good storage. However, amenities around the building (elevators, garage doors, BBQs, call boxes, etc.) are frequently broken and our apartment was not thoroughly cleaned before we moved...

John Gonzalez

Management is terrible. Amenities are frequently out of service, including but not limited to - the pool, hot tub, garage doors, and gym air conditioning. Repairs take a significant amount of time. Yet, you will still pay for common space utilities a...

Fernando A.

Been here for a few months now, and I’m always greeted by the staff well. I toured with Bradynn and he was able to get me all the information I needed quickly and concisely. Now that the gym is open I’ve been able to fully experience how great an...

Jacqui Grossman

The 1 star provided is for the location. Even with management change the leadership at this apartment is dismal. They do not respond to emails, do not repair or replace broken/missing gym equipment, the pool was out of commission last summer very fre...

Dan French

Management and some in the leasing office are quite possibly the worst people on the planet.

Benjamin Hadelman

New property management staff is incredibly incompetent and will likely get fired. Alliance bought the property for $93M a few years ago and are looking to hammer you with excessive fees while providing terrible management. Work orders will take a lo...

Ashleigh Vinson

I have lived here for almost 2 years and used to have nothing but great things to say about the building. Unfortunately, my opinion has changed very drastically. I don’t usually post reviews but I am so unimpressed with the current management that ...

Natalie Marie

Found bloody knife in hallway that was used in stabbing, don’t live here, upper management just turns a blind eye to all of it. Unfortunately throughout out my time living here it was definitely not pleasant to say the least. There were multiple sa...

The apartment isn't bad. It's cheaply made and the walls are pretty thin but it's about what you'd expect in any complex like this. The amenities are pretty good. The reason I gave it a poor rating is because the management and staff are terrible. Th...

Michael Hanson

The apartment isn't bad. It's cheaply made and the walls are pretty thin but it's about what you'd expect in any complex like this. The amenities are pretty good. The reason I gave it a poor rating is because the management and staff are terrible. Th...

Lindsey Hughes

Apartment complex is great (nice amenities, location) however the management is not so great. Front staff is always nice and helpful, but as soon as you have an issue management is dismissive and frankly unprofessional. I've emailed multiple times an...

Korben Knudson

This place is a nightmare. I moved in around the same time that management changed. It was the worst renting experience from day 1 and has continued to be an incredible headache 6 months after moving out. All of the people who worked there when I was...

Shelby Franklin

Been living here for the past 4 months and I haven’t had any complaints. The building is clean and the gym/hot tub have been awesome to have this winter. Dog friendly and very close to many bars/shops/restaurants and more. Maintenance has responded...

Vani Tangella

Mar 2020 Update: I lived in this apartment from Dec 2017 to Feb 2020. Per my previous post, I enjoyed residing here under the previous management company (no excess charges, super responsive, etc). I decided to not extend my lease because of my overa...

Don't waste your time here. Management sucks, no one responds to anything the second they get you to sign the lease. We've been out for 3 months and we're still having to deal with them.

Vasanth Rajasekar

Don't waste your time here. Management sucks, no one responds to anything the second they get you to sign the lease.

Zake International

Don't waste your time here. Management sucks, no one responds to anything the second they get you to sign the lease. Even their company-wide Customer Service doesn't respond.

Michael Lutz

No improvements have been made. Management is still not taking care of the property or their residents. Do not rent here - there are plenty of nicer apartments next door for the same monthly rent and better perks, living conditions and customer servi...

Heidi Anderson

I have had several packages stolen in the mail room.

Louis Van Skaik

Amazing building! Phenomenal amenities and great service

BIG CHIEF

I. Was on a visit to the property and was delighted with Chelsea. Extremely friendly! Definitely recommend this for a place called home.

Zalara Taniguchi

The new management has been amazing to say the least. Overall communication and cleanliness of the property is unbelievable. Very happy with the changes!!

Lisa Suarez

I’ve lived in this building for 3 years now and this past year has been absolutely terrible. The new management company that took over is rude, incompetent, and thrives off of being the most unhelpful people they possibly can be. No one in the leas...

Robert Suarez

The new management in the leasing office is a joke. Not one person in the office has been helpful. This apartment complex may be a little bit cheaper than some others in the area, but you get what you pay for - trash. AMLI or the POST, both next door...

Anna Lutz

2 years ago this was a 5 star review. As you can see from the numerous other reviews, the new management company quickly dropped this to a 1 star property. Don’t live here, there’s plenty of nicer apartments next door.

Tori Snyder

I have had an (almost) laughably horrible experience in this complex under the new management. This has required me to spend hours upon hours tracking down resolutions to my issues, the first of which happened in early June, and I still don’t have ...

elina yakushenok

I have honestly never dealt with such incompetent people in my life. I would not recommend moving here because when I lived here my rent was wrong almost every month.The best part is when I moved out they kept my whole $700 security deposit. I have b...

G R

Very rude office staff ... waited at front desk for 15 minutes on 9/12 and the lady was extremely rude and incompetent... was maybe interested- not anymore

Adam Goth

I no longer live here but was a resident for three years. While it was a mostly positive experience, as many reviews have already stated, the new management company that took over in 2018 was very frustrating to work with. If you are looking for a ne...

Chad Medina

Currently on my second year of living here at Waterford rino.The building and management used to be amazing. If your considering moving here, do yourself a favor and just don’t. Everything looks nice at a glance, but far from the truth. The outdoor...

Jenavi Sauceda

Love it here!!

Jessica Zausmer

Lived here during the Fall of 2019 and experienced the shift in management to Alliance. The first management company was great, but the second management company is awful. I was over-charged on my account when I moved out in December and billed again...

Whitney Martin

Lived here for a year 2/2018-3/2019 and had two different management companies. The first management company was amazing, but unfortunately that was not the case when Alliance took over. The only good thing about them was Janelle the leasing manager ...

Lauren Loughman

I have lived here for almost 7 years and I love this property! Its normal for apartment buildings to go through a lot of changes, but I think the management does a fantastic job to maintain and upkeep the building. Janelle the assistant manager is so...

James S.

Nothing to say that hasn’t already been said. (No need to kick a dead horse) The new property management has had ample timing to resolve or effectively communicate with the residents, instead they ignore the problem(s). Tisk tisk!

Travis

Not worth the savings. This building was $300 cheaper than the nearby buildings. The amenities look nice during the tour and comparable to other properties. The leasing staff are great when you are a prospective tenant. Once moved in the staff would ...

We decided to move here ~2.5 years ago because we loved the location, the amenities, and the people working there. Then, maybe 6 months ago, after signing a 7-month lease extension with the old management company, a new one took over: Waterford Rino....

Adam Davis

EDIT SINCE "OWNER" RESPONSE: Nothing has changed, nor have they attempted to reach out to me. Security and cleanliness still seem to be issues at the building, as does communication...they only seem to reply to emails around rent (aka getting money)....

Stephanie

The new management company seems to care very little about their residents concerns. I have a reserved parking spot in what should be a secured garage (although, the gate remains open occasionally) and the wheels of my bike were stolen. When addressi...

Amanda Bernard

The new management (Waterford) had ruined the building. It takes weeks for maintenance to fix something in your apartment if they even come at all. We were basically living in the dark waiting for management to replace all the lights. I had to call a...

Lived here for 2.5 years. Used to be a great place to live until the new management company took over. I haven't been able to pay rent online for about 6 months. You can no longer see what is included in your rent without going to the office and them...

New management is ruining this building. Rent is never correct on the portal, they do not respond to emails, and they fail to maintain the property to any standard. Property manager is never around and dodges residents like it's his job. Doors are no...

Camden Welch

Residents should be aware that the new management is trying to steal from them. The new management will not provide a monthly ledger to show residents what they are paying for in each months rent. There are random fees and charges being applied to my...

Benjamin Ryals

This place is in a pretty great location. The main Rino district, Union Station and Coors Field are all easily walkable. The gym is great! Probably the best one I have ever had at an apartment complex. However, when new the management took over thing...

JJ Parker

I've lived at the Waterford Rino for almost a year now and have really enjoyed it! The location really is fantastic--I've been able to bike to work downtown, walk to Rockies games and nearby restaurants/breweries, and friends can usually find free st...

Brock Jackson

My friend referred me to this place. So far, interacting with management, the amenities, and the overall place has been good. One thing I will say is that my friend who referred me here was told they would be getting a referral bonus. It has been thr...

If it were possible to leave ZERO stars I would. I have tried on several occasions to work with Waterford RiNo and it has been impossible. There are typically growing pains associated with a new company taking over, however it has been 3 months of mi...

Dara Stockdell

If it were possible to leave ZERO stars I would. I have tried on several occasions to work with Waterford RiNo and it has been impossible. There are typically growing pains associated with a new company taking over, however it has been 3 months of mi...

Damian Rozkuszka

Great place to live with many awesome amenities and very walkable to rino neighborhood and it’s hot spots. Sadly once you move they totally forget about you, I have been trying to get my security deposit back for almost 3 months and nothing yet! Aw...

Alix Naber

My husband and I have lived here for going on two years now and we love it! Excellent amenities like the pool, tv room, package center, etc. Love the walkability to the awesome RiNo area- breweries and yummy food! We also love the staff. They are ext...

Chris Albert

I've lived here for close to 2 years and love it. I would recommend it to any of my friends, and have, since 2 friends have moved into the building. Great place to live if you have a dog too

Bridget Quint

I moved here without having ever toured the building and love it. The dog friendliness of the complex is great and I love the amenities—especially the gym and hot tub. Maintenance is always quick to respond. Plus, they host fun resident events with...

Shauna A

Janell is the sweetest! She helped us with our whole transition moving to RiNo! Love living here!

Forrest Wright

DO NOT MOVE OR LEASE HERE. The new management here is TERRIBLE. First, they tried to raise our rent mid-lease for no reason without informing us. The way they went about it was unethical and underhanded. Then they completely change the payment method...

Lindsey Kirkland

My fob broke over the weekend, i had the battery replaced 3 times in 4 months since i moved in. I couldn't get into the building at night. So dangerous. There is not even an email i can contact. They were rude to me Monday when i said i couldnt come ...

Steve Lepore

I have lived here for almost 7 months, and am in love with it. The layout is huge, the views are amazing! Great amenities as well! Most of the leasing team are great- shout out to Carly and Janelle for always being so helpful. I looked for a few mont...

Dominique Gandy

All of the staff are super friendly and helpful. They complete all service requests the same day or as fast as possible. I would recommend this apartment complex to anyone looking to live in the RINO area.

Austin Palisch

I toured 6 different apartments in the RiNo area and none of them came close in comparison to the high quality of customer service I received here. Didn't book an appointment, but one of the staff members named Janelle was able to pencil me in for a ...

Rose Paulson

Marq at Rino is defintely a chill, fun place to live. Lived here for a year, the staff and security are helpful and friendly. Kara especially is outstanding, she was able to help us from the start with anything and everything we needed and she didn�...

Amanda Wade

Where do I even begin, my boyfriends car was broken into multiple times in the secure parking garage. The staff is polite but Devonte in the front office is one of the rudest people I ever met. He needs to keep his “witty” remarks to himself next...

Franchesca Sarah Winkler

I absolutely love living here. It’s a great community and it literally has everything you need. It’s walking distance from downtown and It’s a perfect location. The staff is super helpful and friendly. If your looking for a great place to live ...

Elyse Colbert

I love this community. Because Kara and the leasing team throw get-together events, I've found fantastic friends in the complex. And being new to denver, this was my main concern. The location is perfect, a short walk to all the fun RiNo breweries an...

Molly Meetz

I have lived here for over a year and the staff has been nothing but amazing! My roommate moved out and I had a new one move in. Something that seems like it'd be a huge hassle was completely seamless and so easy thanks to Kara specifically. She answ...

Brian P.

First off, as you're reading these reviews keep in mind that people are much more likely to write a negative review if they have a bad experience than a positive one if they have a good experience, which in my opinion is why the Marq at RiNo has a wa...

Drew Anderson

I've been living here 3 months now and haven't had any problems staff is always friendly (A+), and will go out of there way to get things fixed or a problem resolved. 5 min walk to rino or Coors field, great location.

Kellie Close

BE CAREFUL of BAIT and SWITCH and read the fine print!!! I can't give this place one star as I really enjoyed the amenities that they provided but beyond that I would tell everyone to be very cautious when they move here. We were sold on the place in...

Melissa Mesrobian

DO NOT LEASE HERE. If i could give negative stars I would. Never have been more displeased with a living situation in my life. Leasing staff is extremely unorganized and incompetent which resulted in hundreds of dollars of fee's that were charged to ...

Anonymous

DO NOT LEASE HERE! Way better alternatives in the area. I moved from out of state and leased a studio that is listed with a 'Mountain & City View' and before I leased I called to confirm that it actually did have these features. A girl named Nicole w...

chance lavy

DO NOT LEASE HERE! Way better alternatives in the area. I moved from out of state and leased a studio that is listed with a 'Mountain & City View' and before I leased I called to confirm that it actually did have these features. A girl named Nicole w...

Andy “Whiskeykilt” Barnard

Takes them 6 months to fix a tear in an elevator wall. construction and rockies fans always take all of the outside parking, pay lots of money for a view of homeless people always setting up camps in the area. Common room always getting booked out on...

Connor Smith

Marq has a very friendly and welcoming staff.

Victor Alvarez

Great staff and wonderful place to live. Building is kept very clean. Leasing office agents are extremely friendly and helpful. Service team has been very prompt and friendly when repairing things in apartment as well. Would definitely recommend rent...

mjespo29

Very dishonest organization. They'll seem nice until you move out. Tried slapping us with a fine for an issue we reported at move-in. After showing them proof that we reported the issue, they still wanted to charge us. BEWARE of these people and thei...

Michael Esposito

Very dishonest organization. They'll seem nice until you move out. Tried slapping us with a fine for an issue we reported at move-in. After showing them proof that we reported the issue, they still wanted to charge us. BEWARE of these people and thei...

Jean Coddington

I feel like it is very expensive considering the size of the public space in comparison to the number of residents

Brian Barton

The major gripe I have with this place is the location. There's essentially nothing within a mile of this place so walkability is an issue. The place is also swarming with vagrants and hoodlums to the point where I fear for my safety. The management ...

Mike Majores

They charge for trash valet, even if you don't use it. They have a ton of amenities which is nice. There has been construction going on the entire time I have lived here though which is almost 15 months now. And i doubt that it will stop any time soo...

About two months ago, The Yards at Denargo market were taken over by a new management group and they have now re-named it Marq at Rino. The change over did not go over smoothly but it looks like things are finally leveling out, Morgan is the new mang...

chamilton2008

It's a long story, but basically my boyfriend killed himself and ----------------------------- chased me around for 6 months demanding money on his behalf because I signed the lease with him. First they wanted $5k but after I hired a lawyer they mana...

Anonymous

Lived at The Yards for over a year and I would have stayed if I could have afforded the raise in rent. The management was willing to work with me to try and find a solution, but it just did not work out. I loved living at the Yards. It is located jus...

dangjones

I am an apartment locator in Denver, CO. I own a Real Estate Company in Texas and we recently expanded to Denver. So far I have met a lot of wonderful people and seen some beautiful properties. My experience with The Yards has been a 10 out of 10 pos...

Anonymous

Whatever you do, avoid The Yards unless you enjoy unproactive & incompetent staff. The staff is what makes this place terrible to deal with. Never can get items you need on time, broken treadmill for months, unsecured garage for a month, unsecure doo...

jbombalicki

We recently needed a minor repair at our apt. and Ernesto was the technician. He responded to the request promptly, was polite and professional and got the job done quickly. He always presents himself in this manner and is a great asset to the Yards ...

wolverine1

I recently visited a friend who resides at The Yards and was extremely impressed by the community feel that exists. The building is well maintained, the ammenities are beyond impressive and the staff is approachable and very outgoing. I have been a h...

Anonymous

We love our place here. The staff is great and the gym is awesome. We had a bit of an issue with a noise in the ceiling. Rick, the service manager, went to great lengths to find the issue and fix it. They had to cut into the ceiling but after he repa...

mizmoon

I've been here less than a month and already I regret it. Excessive fees to move in. Desk staff that don't answer the phone during business hours and act like you're asking for the world if you try to get a package (you guys decided to lock the packa...

TYDMRenter

I've moved into the Yards At DM in early January of 2013 and have been relatively pleased with both the facility itself and sales support team, otherwise know as the leasing agents. As with any new construction, fire alarm test had to be conducted an...

Anonymous

This is a horribly built complex. You will hear every move your neighbors make and be forced to walk through 5-8 heavy door before reaching your unit. The actual apartment homes have some nice features: tall ceilings, granite, stainless steel, modern...

Anonymous

I moved into the Yards from up the street about 6 months ago. I've really enjoyed my time here. The staff is super friendly and the grounds are well kept. It's sometimes a little noisy, but who doesn't like a good get together every once and a while?...

inthashower

I moved in about a year ago when the building was just being finished. As the previous review said, it was built quick and cheap. That being said, I think its still I good place to live. Concerning the construction materials...I was the first residen...

bjoerger

I moved to The Yards at Denargo Market (sight unseen) at the beginning of this year. The staff, especially Maggie, did an excellent job of following up during the application/move process. She went out of her way to make me feel welcome and provided ...

Anonymous

Just moved in here at Denargo and am extremely pleased. Very courteous and helpful staff (Maggie, the leasing agent I dealt with, had a pleasant - even exuberant - demeanor and was quite helpful in getting me situated here; very much appreciated her ...

linjii

I just moved in a month ago, and I have to say this is the best apartment I've EVER lived in. It was a new build that I rented from Boston, sight-unseen and I couldn't be happier. Parking - 1 designated parking spot included Bike racks inside the loc...

Anonymous

I moved into The Yards in April and in my opinion it's a great place to live. Most of the other reviews on here seem very exaggerated. Living here you get one assigned parking spot included in your rent and anyone who's seen what other places charge ...

notafrathouse

I live overlooking the pool and remember the cops finally being called one night. Personally I'm not concerned about when people use the pool or hot tub as it can be done without anyone hearing. It's the the younger residents, especially the ladies t...

Anonymous

Elvis is in the pool... A couple nights ago I came home and Elvis the dog and another dog-friend were swimming in the pool and hot-tub. Also, the pool lights have been out for weeks. This place is headed downhill fast. Hallways smell like gas and are...

DenargoDude

The Yards at Denargo Market is a new development by Greystar. It is located on the outer edge and across the tracks of downtown Denver s RiNo area. There are some good qualities and there are some major bad qualities here. First a little about the la...

achanceofstyle

I am a new resident in the Denver area and looked at a large selection of new, upscale apartment homes during my search for the perfect place and The Yards at Denargo Market stood above the rest with an outstanding location with easy access to both I...