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Ratings & Reviews

Here's what our residents and prospects are saying.

2024-06-01  

Largely ok. Been disappointed with decreased perks (such as reward points) and increased rents and fees such as amenity fees/parking with no upgrades or a good reason

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Preethi

2024-06-01  

Largely ok. Been disappointed with decreased perks (such as reward points) and increased rents and fees such as amenity fees/parking with no upgrades or a good reason

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Jennifer

2024-04-21  

My boyfriend and i are new to willow grove and so far we absolutely love it! We look forward to many amazing memories here ! The grounds are gorgeous and we cant wait to enjoy it all!

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2024-04-20  

Everything has been great so far. Beautiful neighborhood and attentive staff. They provided a very smooth move in process and all concerns were addressed promptly.

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Dominic

2024-04-20  

Everything has been great so far. Beautiful neighborhood and attentive staff. They provided a very smooth move in process and all concerns were addressed promptly.

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2024-04-10  

It’s been a good first home, with minor issues along the way during season changes with AC/HEAT and sewer price issues. But always quick to resolve! Have the friendliest maintenance team.

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Christina

2024-04-10  

It’s been a good first home, with minor issues along the way during season changes with AC/HEAT and sewer price issues. But always quick to resolve! Have the friendliest maintenance team.

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2024-03-01  

Disappointed with huge rent increases over the last two years. Maintenance requests are attended to immediately, and that is good. Glad that management enforced a no smoking zone.

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Preethi

2024-03-01  

Disappointed with huge rent increases over the last two years. Maintenance requests are attended to immediately, and that is good. Glad that management enforced a no smoking zone.

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Petra

2024-03-01  

I have enjoyed my time here. The plan was to stay one year which was extended to 1.5. Now it is time to move on as I will be relocating to NC.

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Nicholas

2024-02-09  

this place is very nice and secluded in a nice area. The staff is great, and the apartments are maintained in a nice condition for the most part.

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2024-01-27  

So far my experience has been great. I am just moving in but I’ve lived here before. I love this complex. Everyone is so nice here. I definitely recommend!!

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Kathie

2024-01-27  

So far my experience has been great. I am just moving in but I’ve lived here before. I love this complex. Everyone is so nice here. I definitely recommend!!

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2024-01-12  

Since Melissa took over as manager she has really brought this community up from the disaster it was becoming! Maintenance team is excellent as well! Only things I really wish we had was an upgraded gym area and assigned parking for us tenants. Not f...

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Anthony

2024-01-12  

Since Melissa took over as manager she has really brought this community up from the disaster it was becoming! Maintenance team is excellent as well! Only things I really wish we had was an upgraded gym area and assigned parking for us tenants. Not f...

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2024-01-10  

I’ve lived here for about 5 years! I love it here! The office is so friendly and so are the other residents! I’m so lucky that they’re so many dogs here for my dog to play with! If I’ve ever made a maintenance request it’s been fixed so qui...

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Madeline

2024-01-10  

I’ve lived here for about 5 years! I love it here! The office is so friendly and so are the other residents! I’m so lucky that they’re so many dogs here for my dog to play with! If I’ve ever made a maintenance request it’s been fixed so qui...

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2023-12-29  

Love how our area is quiet and out of the Danbury madness but yet so close to all the necessities. Great people and great area. Dog friendly and well protected

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Christina

2023-12-29  

Love how our area is quiet and out of the Danbury madness but yet so close to all the necessities. Great people and great area. Dog friendly and well protected

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Petra

2023-11-30  

Another month of loving living in the community with. wonderful people that are now friends. Winter. weather is among us and I look forward to it.

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2023-11-01  

We’ve had no issues aside from small things like lightbulbs needing replacement or doors needing slight realignment. The unit is cozy and we love it! We want to stay here as long as possible!

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Drew

2023-11-01  

We’ve had no issues aside from small things like lightbulbs needing replacement or doors needing slight realignment. The unit is cozy and we love it! We want to stay here as long as possible!

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Nida Anwar

2023-10-30   Google

I came in without an appointment and took a tour with Madhur. I have seen multiple apartments and have been in contact with multiple communities and their leasing offices, this is by far the most positive experience. Madhur was super friendly, patien...

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Khushi Patel

2023-10-25   Google

I came here for a walk in tour a couple of weeks ago, and I loved it here. I am planning to move and relocate to ct and this apartment is perfect for my needs. Madhur took me on a tour and she is so sweet and friendly. She helped me mentally vision h...

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Eddie Viscount

2023-10-02   Google

Very, very poor experience at this apartment complex. To keep this summary brief/honest, all of the previously posted negative reviews are true. I would put further emphasis on the deceptive costs, both utility and administrative. You oftentimes end ...

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2023-09-26  

The maintenance of the property seems to be more taken care of. This is the best for families and individuals who like more of a condo feel, compared to an apartment feel.

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Christina

2023-09-26  

The maintenance of the property seems to be more taken care of. This is the best for families and individuals who like more of a condo feel, compared to an apartment feel.

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Pamela

2023-09-11  

Thank you Nick for your quick response in window repair and ice maker refrigerator. We have come to rely on good customer service and the approachability in the office. Melissa and her team are great! Thank you. Ms P. Vazquez

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2023-09-10  

I have recently just moved here, and the transition was very seamless and this area is very peaceful and scenic. I was able to even enjoy the pool upon moving in.

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Nicholas

2023-09-10  

I have recently just moved here, and the transition was very seamless and this area is very peaceful and scenic. I was able to even enjoy the pool upon moving in.

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2023-08-15  

My experience with Maddie, is amazing she’s so helpful and made our move easy. The maintenance.work was very helpful on our move in, grounds is clean.

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Natalie

2023-08-15  

My experience with Maddie, is amazing she’s so helpful and made our move easy. The maintenance.work was very helpful on our move in, grounds is clean.

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Sean

2023-08-09  

All I can say is my family loves it!!! As long as they’re happy I’m 100% satisfied. Thanks for allowing us to be apart of such a beautiful community.👍🏾👍🏾

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2023-07-31  

Almost here. 1 year - lease renewed for another. Met some wonderful people to walk with and talk to. Love. being able to use the gym during these HOT days - not to mention the pool.....

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Petra

2023-07-31  

Almost here. 1 year - lease renewed for another. Met some wonderful people to walk with and talk to. Love. being able to use the gym during these HOT days - not to mention the pool.....

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Preethi

2023-07-15  

Pool party sponsored by Xfinity was fun.food was reasonable. Drink selection was reasonable. Left with goodies such as water bottles, shopping bag, card carrier etc.

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Rittik

2023-07-05  

The resident experience has been great so far. The only thing that would have made it more great would have been the inclusion of incinerators in the kitchen sink.

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Carol

2023-07-03  

I was disappointed that the holes in my vanity could not be fixes. Also want to review another situation. Will contact after the holliday

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2023-07-02  

So far, so good! The move was pretty easy. The staff is very helpful in responding to my many questions about the community and surrounding area. Minor issues and repairs were solved without hesitation and extremely quick. Added surprise bonus are th...

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Lloyd

2023-07-02  

So far, so good! The move was pretty easy. The staff is very helpful in responding to my many questions about the community and surrounding area. Minor issues and repairs were solved without hesitation and extremely quick. Added surprise bonus are th...

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Anthony

2023-07-01  

Grounds and community are slowly making major improvements thanks to our new property manager. Melissa is great, super friendly and listens to and takes action on what the tenants suggest or have concerns about. Gym needs a major update and would be ...

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2023-06-20  

Our experience here at willow Grove has been amazing. The community is kind, the staff is pleasant and we are happy to call this our home and our community

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Christina

2023-06-20  

Our experience here at willow Grove has been amazing. The community is kind, the staff is pleasant and we are happy to call this our home and our community

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2023-06-14  

This complex is pretty calm, safe and cosy. Neighbourhood is very good. Staff is always ready to give you a helping hand. Surrounded by green area.

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Irakli

2023-06-14  

This complex is pretty calm, safe and cosy. Neighbourhood is very good. Staff is always ready to give you a helping hand. Surrounded by green area.

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2023-06-05  

Staff comes thru every time. Residents become friends in this neighborhood of apartment homes..

Pamela Vazquez

2023-06-02   Google

I went to the leasing office on Tuesday to speak about a letter requesting from Eversource to enter my apartment to change their gas meter equipment. I called Eversource to explain this is something that should be communicated to Willow Grove. They d...

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Pamela

2023-06-02  

Thank you maintenance team, Nick and Lou for the quick response in the breakdown of my washing machine. Unfortunately it couldn't be repaired. I've had it many years. I thought I would have to wait past Memorial Day for replacement. To my delight, it...

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2023-05-27  

Happy with the landscaping Glad they will be power washing Until pool is complete I think tables and chairs should be set up so people can sit out

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Diane

2023-05-27  

Happy with the landscaping Glad they will be power washing Until pool is complete I think tables and chairs should be set up so people can sit out

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Anthony

2023-03-30  

Ever Since Melissa has taken over as manager and Nick as our maintenance tech Willow Grove has made a huge improvement. Still needs some updating and work done around the complex but it's a work in progress. Big improvement from the 1 star review I l...

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Christina

2023-03-09  

This is our first apartment together, and now we are in our second lease here at Willow Grove. We love the area, its more condo like rather than apartment as you have your own door and its not an apartment building complex!

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2023-02-23  

Everyone is very friendly and helpful. Has made me feel at home from the start. Family and friends welcome. Every day it feels more like home

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Pauline

2023-02-23  

Everyone is very friendly and helpful. Has made me feel at home from the start. Family and friends welcome. Every day it feels more like home

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Irakli

2023-02-23  

Quiet and safe area with good amenities. We are looking forward to warm days to be able to use the pool. When everyone turns into green the view from the patio will be gorgeous

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2023-02-16  

Parking at building 6 is terrible. Cars sit for weeks in the same spot. They dont use the spots up behind the garage building for long term. The garbage bin surounds are falling apart. The dumpsters are not emptied in timely fashion. They are usually...

2023-02-16  

I love living here. I love the cleanliness, and the fact that if I make a maintenance request, Nick and Leo are here very quickly to take care of whatever problem might have arisen.

2023-02-15  

Courteous and professional staff combined with timely and knowledgeable responses makes this community a great place to live.

2023-02-15  

Love living here! Unit was freshly painted with new carpet! Pool is fabulous! Clean, well maintained grounds. Maintenance team is very nice and helpful. Just wish I had a newer washer dryer!

2023-02-15  

Getting maintenance work done very fast

2023-02-15  

Quiet but need more clean up of property by maintenance to keep property in top shape They need to have painting and new benches and sidewalks redone

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Diane

2023-02-15  

Quiet but need more clean up of property by maintenance to keep property in top shape They need to have painting and new benches and sidewalks redone

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Preethi

2023-02-12  

Faulty thermostat was replaced within 24hrs of submitting a maintenance request. Door weather seals were installed but was not efficient enough. Large gaps exist that require a door replacement.

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2023-01-30  

Have been living here for 5 months and love it! It is a wonderful place to call home. I have met many of my neighbors and they are all very welcoming.

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Anonymous

2023-01-30  

I HIGHLY suggest NOT moving to this complex. The management BOZZUTO are amateur. DEVIOUS practices. Cars are broken into. Strangers looking inside your windows. My friend was approached by a weird man walking their dog. Turnover is extensive - they w...

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Petra

2023-01-30  

Have been living here for 5 months and love it! It is a wonderful place to call home. I have met many of my neighbors and they are all very welcoming.

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2023-01-12  

Very nice layout of unit. Clean and staff and maintenance is courteous and friendly. They are attentive to the needs of a new renter and make you feel at ease.

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Philip

2023-01-12  

Very nice layout of unit. Clean and staff and maintenance is courteous and friendly. They are attentive to the needs of a new renter and make you feel at ease.

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2022-12-29  

The Christmas breakfast on December 15 was wonderful. The green pancakes was a very nice touch. The sausage (turkey) my favorite, bagels & muffins were all a wonderful treat. The chefs were a delight. Great way to meet your neighbors. ??????

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Verified Resident

2022-12-29  

The Christmas breakfast on December 15 was wonderful. The green pancakes was a very nice touch. The sausage (turkey) my favorite, bagels & muffins were all a wonderful treat. The chefs were a delight. Great way to meet your neighbors. 👍👍👍

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Keith Hunter

2022-12-17   Google

Our tour today was awesome Jared who showed us around the property was a delightful person to speak with. He was very knowledgeable of the property as well as the application process. Along with Melissa and Brittany willow Grove has a great staff and...

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Tyler Romel

2022-12-12   Google

For any newcomers sort the reviews by “most recent”. This place was excellent until the property manager quit on a moments notice. They have since hired 3 different property managers. The turnover rate is high, obviously there’s a problem with ...

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Andrea

2022-12-10  

Very pretty setting! Buildings need to be powerwashed. Any time I’ve messaged management my emails are never acknowledged. I wish they did a better job in getting the residents engaged and doing more events.

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2022-12-06  

I love this complex due to not really being an apartment & more of being a town home. You have your own individual door, kind neighbors & kind staff.

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Christina

2022-12-06  

I love this complex due to not really being an apartment & more of being a town home. You have your own individual door, kind neighbors & kind staff.

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Brian

2022-12-04  

Overall things are great. Dog poop is everywhere and maintenance timeliness are the only problems. People are great. Staff is courteous. Nice place.

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2022-11-30  

Me some very nice neighbors. The place is quiet and peaceful with great views. Great place for walks. Lots of friendly dogs! Parking, access to shopping is a plus

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William

2022-11-30  

Me some very nice neighbors. The place is quiet and peaceful with great views. Great place for walks. Lots of friendly dogs! Parking, access to shopping is a plus

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2022-11-17  

So far so good. I haven't had much time to use the facilities as of yet, but am looking forward to do so. The area is secluded enough so there is not much traffic getting to main roads.

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Ismael

2022-11-17  

So far so good. I haven't had much time to use the facilities as of yet, but am looking forward to do so. The area is secluded enough so there is not much traffic getting to main roads.

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Lindsay VDT

2022-11-07   Google

After living here for 10 months, we received a notice that our rent for a 1 bdrm was being raised $400/month to renew our 12 mo. lease. In our short time here we experienced numerous issues including toxic lawn care sprayings without notice to reside...

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Preethi

2022-10-30  

Overall pretty reasonable experience. Walls are thin and can hear conversation from neighbors. Would have liked if the kitchen exhaust was directed outside instead of to the living. I however do like the location of the community, which is the bigges...

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Robert

2022-10-28  

The maintenance is not how it used to be.They have 1 maintenance worker working the whole complex.The rents where raised but the place is going downhill.We are waiting for dishwasher for over a month I don’t know where it’s coming from but it’s...

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Lyndsey

2022-10-21  

Our hot water heater broke this week. We were given keys to an empty unit for showers and had heaters dropped off to our apartment. Our hot water heater was replaced first thing the following morning. Very pleased with the accommodations that were ma...

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Drew

2022-09-26  

We love the apartment and are excited to get everything started but we had an issue with our fire alarms going off around midnight for no reason. Had us spooked and anxious about them going off again.

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Janet

2022-09-20  

The unit was NOT cleaned, the outside is a moldy mess. There is a major water issue in the master bath rendering it unusable for weeks. No formal walkthru, no access to gym provided, and several other smaller things.

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Lawrence Aiken

2022-09-14   Google

I would like to see better maintenance of property Pool needs alot of work My entry to apt needs work all broken up cement looks ugly All benches outside are broken down

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John Perko

2022-09-13   Google

Top cost, low quality! Willow Grove served its purpose through a pandemic, also taking into consideration the market is currently so high priced, but the highly maintained landscaping is just to create the illusion this is a luxury, modern apartment ...

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Diane

2022-09-02  

Why is the bathroom toilet so low? I am elderly and have back trouble need better toilet in unit You need to accommodate the Elderly people

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Andrea

2022-09-01  

Would love to have a garage. Property is kept very clean. Clubhouse could have more amenities and more equipment in the gym. Can’t access the lounge area when staff is gone.

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Christina

2022-09-01  

It’s been a great stay so far at Willow Grove. The only complaint I would say is the bathroom appliances and the appliances in the laundry room. Other then that it’s been lovely,

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Brian

2022-08-27  

Move in was great. Everything was very clean and in good working order. Mary in the office is fantastic. She is extremely helpful and easy to deal with.

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Petra

2022-08-19  

Thus far my move to this community has been wonderful. Whereas, it has only been one week and I have not had a chance to enjoy the amenities - I have met some of my neighbors and will share move as I get settled in.

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Michele

2022-08-16  

Management is a specialized niche. New administration for 2022 is off. Incredible my lack human compassion, gossip to fellow residents to other residents and neglect property suggestions. Phoney, fake and discriminatory language is used.

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Kevin

2022-08-16  

Community services, social events and communication have severely declined in past 12-15 months. Increases of 50% rent with one week notice to respond is unacceptable and borders on age-related discrimination.

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Laurie

2022-08-03  

I appreciated the flexibility in the process to obtain and hold an apartment at Willow Grove. I also like the relatively low security deposit especially for someone who takes excellent care of a rental property and treats it as it I owned it.

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Anonymous

2022-07-28  

Do NOT be swayed into a lease with this management company. The buildings are OLD. 15 plus residents moved out within 3 months because of the management company and their lack of expertise and the ridiculous amount they are charging to renew a lease....

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Stinky Pete

2022-06-30   Google

My mom was on the waiting list. When a unit vecame available the rental price for that unit was $600 per month higher than what she was quoted when we spent an hour there looking at models. Lowball scam!

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Anonymous

2022-06-23  

The reviews prior to my residency two years ago were okay but lately the management has changed. I’ve looked at their several portfolios and found very unstable comments from residents who are very unhappy including myself.

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Anonymous

2022-06-10  

Willow Grove is the perfect community for people looking to come home and relax with peace and quite. Nothing compares to taking a walk through the complex on a sunny day. It is still close enough to all shopping opportunities that Danbury can offer.

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2022-06-09  

Management and maintenance are huge issues. They have gone downhill the last year half. The staff has had big turnovers, changing staff, and staff quitting. It is a disaster. Its mid-June pool is not open. Bathrooms are the 1950s. Luxury NOT. Ticks e...

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2022-06-08  

Management and maintenance are huge issues. They have gone downhill the last year half. The staff has had big turnovers, changing staff, and staff quitting. It is a disaster. Its mid-June pool is not open. Bathrooms are the 1950s. Luxury NOT. Ticks e...

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A R

2022-06-05   Google

This is a nice property and the office staff are very helpful. But be aware of the Rental Application Third Party company RentGrow, Inc. Their application is not clear, and their conclusions are not trustworthy, incorrect, and they will negatively im...

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Anthony Belli

2022-06-02   Google

This place is going downhill and fast. This place doesn't really care about it residents and it shows. The only thing they care is when we pay over $2,500/month to feed their mouths. Gym is nothing to brag about and if we are able to use the pool 1 m...

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Anthony

2022-06-02  

This place is going downhill and fast. This place doesn't really care about it residents just when we pay over $2,500/month that's what they care about. Gym is nothing to brag about and if we are able to use the pool 1 month per year is alot consider...

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John Bonanni

2022-04-19   Google

This is a wonderful place to live. Architecturally, it feels like a village, neighbors are friendly, current management has always been responsive.

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Patricia

2022-04-19  

Overall we are very happy but there are some outside repairs on the walkways and steps are needed. Some are very dangerous. Staff are always polite and considerate.

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Tanya Powell

2022-03-29   Google

I visited the property, the young lady that took me on a tour was lovely however I did the application I was denied renting due to my credit history because during Covid I was not working and fell behind on a credit card which was charged off, I thin...

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Patricia

2022-02-24  

Just moved in. Apartment is clean as that was a major concern. What is most annoying is the creaking of the floors above us. It is loud and disruptive. Not the tenants fault, but quality of residence.

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Verified Resident

2022-02-23  

I think the snow cleanup is great. Red Cedar is very good in the winter and summer with their trimming and mowing. I am so so glad that the picnic tables were redone.

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Judith

2022-02-17  

Appreciate the social events when offered and were able to attend. I have always met someone I haven't yet, and enjoyed conversation along with snacks and, recently. wine. We enjoy having the food trucks come, chance to try something new, and not hav...

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John

2022-01-24  

This is home. The management makes it a community. Yevette and Carlyn make things work here. Sad to see Alex move on to bigger things. Wishing the best for the news maintenance person.

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Preethi

2022-01-14  

Air draft issues and electric issues were promptly addressed. The heater does not turn on as often as it used to since the air draft issue was taken care of. Very pleased.

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Troy Matthews

2021-12-13  

My favorite own one place to always forever stay is City Heights Magnolia Place Apartment Dale Street New Iberia Louisiana i would never ever kill

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Karla

2021-12-03  

It has been great living in this complex. Although we are moving out of state, I would love to live here again if we come back to Connecticut.

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Gabrielle

2021-11-17  

Really love living here. The apartment is so bright and sunny perfect for all of my plant babies! People are so friendly. My sweet downstairs neighbors moved out but not before giving us a beautiful plant to say goodbye. I really enjoyed the summer a...

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Brielle

2021-10-27  

Willow Grove is a safe, beautiful community with great staff! Maintenance staff and those working in the leasing office are friendly and helpful and work so hard to make living in this community a great experience. Looking forward to going to more co...

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Patricia

2021-10-21  

Willow Grove is a lovely, friendly community. The staff works hard at keeping the renters engaged and happy. It's also a very convenient location for commuting.

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Anthony

2021-10-13  

It could be a lot better if there were more perks and some security around the property. We all pay so much to live here and get so little in return.

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Anita S

2021-10-05   Google

Highly recommended. I loved living at Willow Grove. Sad I had to move out. Very quiet. The maintenance team (especially Alex) and Carlyne in the leasing office were super awesome. Thank you for being such a wonderful community this past 3 years. :D

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Justin Barclay

2021-09-23   Google

Awesome apartment complex! Very clean, well-managed, well-maintained and quick responses to any requests. Highly recommend.

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Christina

2021-09-11  

I am loving my new apartment, the people I've met are SO nice, and the view off the balcony is very peaceful. Exactly what I was looking for!

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Liz

2021-08-31  

Everyone in community is so friendly! Love seeing everyone outside walking. A very dog-friendly environment. Such a beautiful community. The landscaping and units are so well maintained and the staff here are so friendly and helpful. When I moved in ...

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Karla

2021-07-30  

The staff are always helpful and warm. The property is well maintained and lovely. The pool area is clean and comfortable. There is almost no noise from neighboring apartments.

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Raul Rodriguez

2021-07-20   Google

Everyone that works at willow grove Is amazing. They are very helpful and seem to actually care. They even put together events to bring the community together.

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Arlene Zucker

2021-07-13  

We recently moved to Willow Grove and have been very happy with the community and office staff. Called in a small problem at the end of the day, which was no rush. Within a half an hour Alex the Super was at my front door and fixed the issue. He was ...

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mreiner3113

2021-07-01  

We love living in Willow Grove because it truly meets all the needs you can ask for in a community! Super dog friendly, great amenities (food trucks & beautiful pool area), areas to exercise (walking, running, bike riding), privacy and easy access to...

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dmacdon331@aol.com

2021-06-24  

The community is quiet and landscaping very pretty with mature trees and bushes. Parking is ample! Maintenance dept responds quickly when there’s a issue! Good location! Highly recommend! Mill Plain Road and the mall are a shortdistance away.

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Arlene

2021-06-24  

My husband and I have been living at Willow Grove for 2 months and it feels just like home! We are happy to see Bozzuto having events to bring the community together.

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Anthony

2021-06-16  

Need upgraded security for the complex and maybe assigned parking spots along with visitor parking. Other than that we love the community and our neighbors.

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Preethi

2021-06-04  

Maintenance request for microwave and refrigerator issues was attended to within 24 hrs. Was very happy. The buildings were power washed recently and the buildings look very great!

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Gabrielle

2021-06-01  

Recently moved in and could not love it more. My apartment is so bright, cozy and sunny! Everyone in the community so far has been so friendly. Management made the move in process smooth. Could not be happier to be a resident here!

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Arlene Zucker

2021-05-26   Google

Everyone at Willow are so kind and helpful, especially Caroline in the office. Willow is clean and very well maintained. We are so happy we chose to live here!

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Jessicca Edwards

2021-05-24   Google

A best kept secret! This past weekend, my family and I toured Willow Grove and the agent, Carlyne was so wonderful and empathetic. After covid, the Danbury market for apartments is very competitive at this time. She was so understanding and patient i...

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Anita

2021-05-13  

Very nice place to live. My experience with the staff and neighbors is very warm and welcoming. I would recommend this apartment to anyone wanting to move.

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Michael

2021-04-25  

So far everything has been better than expected. The staff has been extremely friendly and eager to help with the move in process. We are looking forward to being a part of the community for a long time.

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John

2021-04-19  

Manageable community size. Great management team. Pleasant grounds. Great pool.Residents are ftiendly, courteous, and amenities allow for social interaction. Food trucks are a major plus. Great variety of foods with recurring visits. I can't say enou...

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Lillian

2021-03-25  

It’s been a wonderful experience. Willow Grove is a lovely community and everyone is very friendly. Carlyne is terrific. She has been so helpful, patient, and welcoming. Everyone at Willow Grove has been great. Thank you!

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hmasotti

2021-03-20  

If you are looking for a beautiful modern apartment with friendly and quiet neighbors and with an efficient maintenance and office staff, Willow Grove is the home for you. The location is both convenient and private, - away from traffic and congestio...

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Karla

2021-03-11  

I have become spoiled by living here. When the time comes for me to move to another state, I will have a tough time finding a complex that is so well run and well maintained.

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Anthony

2021-03-07  

We have been living here for close to three years now and love our neighbors as well as the location but sometinmes wish there were more perks to feel appreciated and more security/assigned parking.

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Lea Aruilio

2021-03-01   Google

Willow Grove has been an excellent place to live for our family. The staff is incredibly friendly and helpful, and the maintenance team is absolutely fantastic. I am very impressed with how they handle snow removal and inclement weather. We worked wi...

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Mary

2021-02-28  

Love living here. There was an issue with my AC in the beginning and Alex came immediately to fix it. Great maintenance team, great staff, great neighbors.

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M. Ray Arvand, Esq.

2021-02-26   Google

Willow Grove community homes is absolutely a phenomenal place to live. It is a comfortable place to live and it is close to pretty much everything. You have Stop and Shop just five minutes away. Trade Joe's just down the road. Never any problems. The...

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Liz

2021-02-26  

We love it here. It's perfect if you're single, coupled, with a roommate, and/or with a family. It's great energy and great location. The staff is so friendly and they "know you". In the Summer time the pool is our favorite spot and your get to know ...

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LaVerle

2021-02-26  

I LOVE it here. The proximity to the highway and shopping is wonderful. The staff is friendly and the maintenance of the property is perfect.

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Oleg Sostin

2021-02-24   Google

Willow Grove is the best apartment complex I've lived. It is peaceful, located next to a nature area, and well-maintained. The area is very walkable. The apartment maintenance technician, Alex, is very skillful and professional. Recently, I had a pro...

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Geoff

2021-02-24  

We are into our third year living here. We love the location, our apartment is spacious and updated, the staff are responsive and our neighbors are friendly. We love living here!

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Bruce Macdonald

2021-02-13   Google

fantastic experience they do a great job keeping the place in tip top shape! Highly recommended!

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Jim Howley

2021-02-05   Google

Just wanted to thank the team here at Willow Grove for such a great job in dealing with the snow removal from this past storm. The maintenance is always great and the office staff is more than accommodating and friendly but it seemed that the respons...

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Preethi

2021-01-17  

The maintenance team is very responsive. I had a hot water issue that did not seem like a trivial issue. I would have hot water for two minutes and then it would turn lukewarm. It took a good 4 weeks and multiple attempts to fix the issue. And finall...

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Cynthia

2021-01-13  

This is a very pleasant and quiet community! The office staff, as well as the maintenance staff are very responsive to requests and needs. Pet friendly community.

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Michele

2020-12-18  

Only been here a week so far so good. I was seeking a 55+ community and this location came close enough. The community building I am in is mature, respectful and QUIET. This is what I desire most and love my new apartment. Carolyn is super amazing. I...

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Syam

2020-12-11  

Apartments are very clean and very calm and if any issues very quick services and staff people are very nice LOVE this apartments and i have been living in this apartments since 3 years

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Anthony

2020-12-07  

Love the location of the apartment and the community we live in. Wish there was higher security and through the pandemic we would be reimbursed for the amenity fees.

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William

2020-12-02  

Very nice quiet well kept community! I b am glad we chose Willow Grove! Just wish we had a fireplace line our neighbor. Can’t wait until the pool is open. We love the dog run and do do our two Dachshunds

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Karla

2020-12-01  

During this time of sheltering in place, when I rarely leave home, I have been so grateful that I am in a lovely and comfortable apartment, with a nice view.

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Mary

2020-11-15  

Love living here. Have been here for almost two years, the community and staff are so friendly. The maintenance team is very thorough. The food trucks each week are great and I love getting a little treat waiting for me at my door every now and then.

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Lorraine

2020-10-22  

Just moved in. Everyone is cordial and helpful. I was wondering if I could repaint the front door at some point. The same color, of course, but it is pretty dinged up.

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Preethi

2020-10-15  

Lovely warm community. Pet friendly. Lots of beautiful pets. Staff very friendly and accommodative. Most concerning is noise from upstairs neighbors, especially when they exercise at 10PM.

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Debra Morris

2020-10-08   Google

I’m so very happy here! The staff, facilities, residents and grounds are all wonderful. I feel welcomed here!

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Meghan

2020-08-20  

Loving the community so far. Management has been very responsive. I've had to submit one work order and maintenance repaired the very next morning. So quiet and peaceful.

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Ariel

2020-08-19  

Neighbors have been very nice and welcoming. Maintenance is timely and helpful. They completed our few minor repairs the next day after we notified them. Overall great experience so far.

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Duncan Potter

2020-07-30   Google

I loved living at Willow Grove. There for about a year, the apartment was perfect for my needs and nicely done. Appliances were all good quality and everything worked well. I had one minor problem with the heating and it was dealt with within an hour...

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Liz

2020-07-29  

way over priced. Its nice but way too much to live here. You're better off buying a home and having a mortgage half the amount of rent cost here

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LaVerle

2020-06-30  

Top notch! Beautiful facility with very friendly staff. The upkeep of the grounds is superb. The easy access to shopping and restaurants couldn’t be better.

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Mary

2020-05-28  

Amazing experience. Friendly atmosphere even during the pandemic neighbors and staff go out of their way to say hello with social distancing of course!

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Marylou Dambra

2020-05-01   Google

I love this community. Everyone that lives here is really friendly and the staff is so helpful! I’m glad to I chose Willow Grove in Danbury

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Debbie Parker

2020-04-30   Google

Love it! No place better to live in this area — separate entrances, air conditioning, dishwashers, laundry & porches make these apartment homes.

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Anonymous

2020-03-28  

Landscaping could be better. Parking is good! Buildings need more TLC. PAINT. NEW benches by buildings and grills and picnic tables. Maybe a nature walk. Great dog run . People are friendly. Convenient to restaurants and highway.

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Brett

2020-03-26  

Caroline is awesome. Everyone else I have spoken has been of completely no help or willingness to address a problem. Explaining away and doing nothing appears to be the preferred strategy.

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Debra

2020-03-21  

Love it! No place better to live in this area — separate entrances, air conditioning, dishwashers, laundry & porches make these apartment homes.

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Andrea

2020-03-17  

To date very good! All positive so far. Staff and facilities exceed expectations. Looking forward to the spring and summer here. The community is warm and friendly.

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Geoff

2020-03-13  

The property staff is very responsive and friendly. Maintenance is wonderful. The location is serene and the location is convenient. We love living here!

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Fredric

2020-03-11  

Love it here, great apartment, well kept property, and everyone is attentive to your needs. Quiet neighborhood, and close to everything in Danbury and surroundings.

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Cheryl

2020-02-29  

Very safe, very friendly. Wonderful staff that takes care of your every need. Neighbors are a diversity of great people. Areas to walk by yourself or walk with your dog are always well maintained, beautiful and clean. The lawn and outside area are al...

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Nicole

2020-02-28  

When problems occur they usually get fixed half asked, and rigged to be the quickest fix. Price is too high for the quality and experience being received.

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Andrea

2020-02-28  

Landscaping could be better. Parking is good! Buildings need more TLC. PAINT. NEW benches by buildings and grills and picnic tables. Maybe a nature walk.

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Kelsey

2020-02-27  

Since I have moved in I love my unit! The community is nice and I feel safe at all times. There is a decent sized gym that is open at all times. The only downside is the noise, we can hear our neighbors majority of the time.

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Mary

2020-02-27  

I love this community. Everyone that lives here is really friendly and the staff is so helpful! I’m glad to I chose Willow Grove in Danbury

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Brett Beadleson

2019-11-04   Google

The grounds are quite nice and it backs up to green space, which is what attracted me to the community. Unfortunately that is where the apartment "homes" ends. I was unable to see my apartment prior to move in as the model was not available but was a...

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Susan Wendling Aloi

2019-04-09  

I love my new home!! The team is extraordinary, very nice, and the people who live here are so quiet! It is a quiet community, beautiful, and very well maintained. I am so happy I selected Willow Grove--it truly is an amazing place to live and come h...

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Verified Resident 610593

2019-03-03  

Excellent and friendly staff who know the residents. Alex & Carlyne are the best! They are so friendly even when they have multiple demands in front of them. The rest of the staff know everyone by name. I appreciate this in a busy world & call you by...

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Verified Resident 606758

2019-02-21  

Willow Grove was the first apartment I looked at when I moved to Danbury and I didn't have to look at any others. Great, convenient location with new appliances, gas stove (very important to me), in-unit laundry, and plenty of space. The staff is so ...

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Summer Gu

2019-01-24   Google

I have been living here for more than two years. The complex is well maintained and looks beautiful. It's a pet friendly community and I like the neighborhood there. People are kind and friendly. I don't hear much noise from neighbors. The leasing of...

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Verified Resident 593499

2019-01-16  

Very positive experience. The property is well maintained, has great amenities, and my unit has a nice modern look, with great views. Staff is quite attentive, and friendly. Always a quick response to any requests.

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Verified Resident 593550

2019-01-16  

We are coming up on our second full year at Willow Grove and have been very pleased with our decision to move to Danbury. We have met some wonderful neighbors who have become friends for life. Willow Grove is definitely a place we would recommend for...

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Verified Resident 586173

2018-12-22  

Very laid back, grounds are kept incredibly beautiful, staff is so friendly, especially Carlyne in our office. She is always helpful and friendly, as is everyone else. Yvette always has answered to any questions or concerns I have and the maintenance...

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Verified Resident 585191

2018-12-19  

Staff is on point. They are quick to respond and very professional. Property is very well maintained. Community is friendly. We are right near a major highway yet you would never know. Shopping is also in close proximity. Close to music venues which ...

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Verified Resident 577130

2018-11-29  

Apartment was clean and well maintained, all appliances in good order, grounds are well groomed, snow cleared promptly. Any maintenance required is handled quickly and professionally, all personnel are friendly, knowledgeable and helpful

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Verified Resident 573937

2018-11-21  

Willow Grove is a quiet affordable apartment complex. Feel very safe and the amenities are just right. Need to work on the landscape, need more vibrant colors. Also, a small clubhouse for gatherings would be a real plus.

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Verified Resident 558355

2018-10-17  

On a whole my experience living at Willow Grove Apartment Homes has been great. I love my apartment and where its situated. Property is well maintained and very picturesque. I have had the pleasure of meeting some really nice people, and a few have b...

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Anonymous

2018-09-20  

I have been living at Willow Grove for 2 years now, and I am extremely happy with the community. My apartment is great and love the property and my neighbors. It is also a very dog friendly place to live, which is important to me. I can't say enough ...

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Verified Resident 545957

2018-09-20  

being a former homeowner, the transition to apartment living was difficult. The intial management in 2013 was mediocre at best. We liked the size and style of the place and when the current management and the individual professionals currently runnin...

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Verified Resident 545990

2018-09-20  

Willow Grove is a great living complex for people who are seeking a tranquil setting in conjunction with amenities that allow for outdoor engagement with your love ones. The square space to price ration is excellent when compared to other luxury comp...

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Taisha Escribano

2018-09-12   Google

Management company is very nice and helpful. Love my apt!

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Verified Resident 530600

2018-08-21  

My appliances are from the 1970's and I do not have a garbage disposal. I have been in this apartment for over a month and they still cant get my hot water working. The people are nice. The community is nice and the area is clean. I would just really...

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Verified Resident 529814

2018-08-20  

Excellent and friendly staff who know the residents. The property is very well maintained year-round. Neighborhood-feel with the individual entrances, courtyards, and separate buildings. Love the amenities.

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Verified Resident 528753

2018-08-17  

I moved to Willow Grove June 2018 from Yonkers and it??â„¢s the BEST decision I made. Though the rent is a little high, you def pay what you get! I would def recommend this beautiful complex and the amazing people who live here!

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2018-07-20  

I have lived in Willow Grove for a little over a year before relocating. The interior of the apartment is nicely updated. The neighbors are very friendly. Sadly that’s where the positive points end. The rent is expensive to begin with and on top of...

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Verified Resident 516163

2018-07-20  

Recently moved to Danbury from Westchester County. From the first time I came to the office to meet Carlyne, I have had a very positive experience. My unit is great, and there is a definite sense of community. Friendly residents, and staff, always wi...

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2018-04-30  

I will be signing a lease in the very near future.

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2018-04-17  

These buildings are attractive from the outside, but highly overpriced now that the new owner has taken over. Local management is slow and mediocre. It can take months to get even simple items taken care of. Especially crucial for renters is that you...

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j&l

2018-03-28  

Spacious, apartment living surrounded by greenbelts and wooded views. Conveniently located to shopping and transportation. Welcoming, friendly, safe and pet friendly. Amenities include a fitness center, pool and bark park. Seasonal events - poolside ...

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Laura Murphy

2018-03-24   Google

Willow Grove is a lovely place to call home. Didn't expect to meet so many nice people and make many new friends. Very happy with my apartment. It is close to shopping, major highways and anything else you might need. The staff, Yavette, Carlyn and A...

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Verified Resident 466731

2018-03-20  

The apartments are spacious. I love the pool And I have made quite a few good friends. It is a very safe community and considering it is only my daughter and myself I'm happy I feel comfortable. the neighbors all watch out for each other.

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CA Smart

2018-03-20   Google

A Case of The Emperor's New Clothes

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Debbie Parker

2018-03-18  

Great place to live! It's my fifth year and don't plan on leaving. Quiet, polite people who take care of the property well. Great pool that is never full and very clean! Maintenance is handled quickly & right the first time. Close to expressway, Trad...

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Verified Resident 458731

2018-02-28  

Apartment is cozy, quiet and safe. Staff is friendly, professional and safe. Alex is a delight : ) I chose the loft option bc I did not want to risk hearing anyone above me so I cannot speak to the noise level. I can hear my downstairs neighbor a tad...

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Verified Resident 458759

2018-02-28  

It's a beautiful place to live. I am happy to have a nice place to call home. The inside is well maintained, but bathroom vanities should be updated as they are showing wear and tear. The water temp needs to be hotter, getting a hot bath is problemat...

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2018-02-13  

I have come to understand how awful, rude, and incompetant Bozzuto's Mangament tream is. I was lied to during the open house and now I am trapped in a lease. I have submitted two noise complaints that go unaddressed and requested a written explanatio...

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2018-02-13  

Rent, community fees, amenity fees, water, gym, utlities- all these are charged per month but the area and the community just aren't worth it. There are a lot of apartment buildings in the area that offer the same exact perks but for a more affordabl...

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Bob Keller

2017-12-15  

Please understand that this is a first for us, renting an apartment. So we had lots of concerns. Well, I have to say that Tessa, Alex and team have been fabulous. Our apartment is spotless and very clean! Everything is in perfect working order. We ha...

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Sir consciousness

2017-11-27   Google

Good neighborhood. However, although the rent is reasonable, there are high electric and gas bill waiting for you. Also you will have extremely low refund when you move out without reason, even if you cleaned up every single corner of your apartment.

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2017-11-21  

Peaceful Easy Living with plenty of amenities for anyone's needs.

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2017-10-20  

Beautiful, updated apartments, friendly and attentive staff, and manicured grounds. What more could you want!

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Anonymous

2016-01-29  

We lived here temporarily and I'm not sure the staff here knows how to handle temporary living situations even though at the time of looking into Willow Grove they said they do this all the time. The people here to help you are comprised of a very fr...

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Anonymous

2016-01-03  

My wife and I have been living here for close to three years and we love it. The grounds are well maintained. The maintenance is the greatest. Alex is friendly, quick and professional. The office staff knows your name, is friendly and aims to please....

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cjr238

2015-11-18  

I moved into this community (Willow Grove) the end of April. So far I have had nothing but a great experience. The Management/Leasing Staff has been nothing but great, and i was there first new tenant under the Willow grove title. Coming from living ...

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mecantor

2015-11-15  

This is a beautifully landscaped, well-maintained community with good amenities. My son and I moved in six months ago and have been very happy here. Our apartment has a great lay-out and is bright, attractive and comfortable. We have two bedrooms and...

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Anonymous

2015-11-14  

There are other nearby choices, but WG has a village ambiance not found elsewhere. The new staff has made impressive changes in accessibility, property maintenance and resident sociability. A great place for those making a first start living on their...

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irishsue65

2015-11-14  

I have been here for a year today. I had a plethora of choices, and did my research. I am so pleased I chose Willow Grove. The pricing is very fair to market value. Up keep of the grounds is superior through all seasons. The maintenance staff is exce...

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jglick11

2015-11-14  

I have only been here for just over 2 months but it is a peaceful, friendly environment and so centrally located. Alex could not be more helpful or congenial and Jeanne has been very supportive too. My place is in excellent condition and help is alwa...

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Anonymous

2015-11-13  

I found living at Willow Grove to be a very enjoyable experience. I have been living here for 4 months now and absolutely love it. The complexes are very quiet and are set in a beautiful suburban area with a lot of nature and deer around. Every unit ...

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LiveInCT2013

2013-09-06  

Do not move here. Here are some of the more serious reasons why... During both summers there we had wasp infestations and it would take a week for them to get pest control out, who would only do a cursory spray and leave and the wasps would be back i...

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Madrx er

2012-12-07   Google

Good Apartments, Worst Management. Esp when you really need help with heat, Make sure when you move in, all the small nooks and cracks are written on the FRONT of the paper and not in a scrap paper which gets tossed out later. Because you will get ch...

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rayn21

2012-08-29  

Lived here 3.5 years and service was poor. Maintenance, in general, is undermanned and inattentive. Trust me, you will have maintenance issues as the construction is low quality. We had a number of issues including a burst water heater (took almost 2...

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Anonymous

2011-09-20  

I have to agree with the other comments. The rent is too high for the poor construction. The management staff is lazy and apathetic. You need to repeatedly ask for anything to be fixed or done. It took us 2 months to get a copy of our lease and a mon...

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Anonymous

2011-08-30  

I moved into this community in May. So far I have had nothing but a great experience. The Management/Leasing Staff has been nothing but fantastic. The community is very nice and well maintained. True, you can hear people walking above you, but it is ...

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Anonymous

2011-06-30  

The new manager is the rudest person you will find on the face of the earth, this apartment complex was good with the previous managment companies..but ever since the new ones took over its been horrible.they raised rents and are totally apethetic.I ...

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Anonymous

2011-05-14  

We moved in last month and will not be renewing. You can here everything - every foot step, toilet flush and door slam. The neighbors are nice but for the high rent I feel it should be higher quality. If I could break the lease I would.

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SSHickey

2011-01-09  

I've lived in a number of places due to the transient nature of my job and this place was the WORST of them all. In the one year that we lived there, we had more issues than I can even list. During the first month, we had to pay for a weekend at a lo...

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Anonymous

2010-07-19  

I have lived in Willow Grove for the last year. This place is a dump and Donna in the office is the most unprofessional person I have ever meet. We had brown hot water. I reported it to maintenance and Donna kept telling me it was the city causing th...

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Anonymous

2010-02-27  

RUDE office staff! I visited the leasing office today interested in renting a 1-bedroom within the next month or two. I did not have an appointment, but politely stated that I'd like to make one if the staff was already booked for the day. The respon...

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Anonymous

2010-02-18  

I moved into Willow Grove 5 months ago. I was a little worried after reading some of the reviews on this site. After speaking with family they told me to take it with a grain of salt. I have been very happy here after moving from Detroit (poor auto i...

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Anonymous

2009-09-13  

wow, I just ran into a resident that told me he trashed Willow Grove on Apartmentratings and I should check it out. He said he was angry because he was trying to transfer to another JPI/Greystar property, the transfer request did not go well since th...

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divyad

2009-07-08  

Willow grove apartment is very gud place to live, peaceful area, very gud customer service from leasing office, very gud place for kids safe and secured.. gud parking facility,neat and clean..having fun in tat place..

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Anonymous

2009-03-12  

Great place to live. Office was very helpful from intial viewing all the way through move in. There were small details about the apartment that were fixed right away. Overall I have a very satisfying experience here.

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danbury

2008-10-18  

A secret apartment community in Danbury worth seeking out. I just moved to willow grove from another apartment community in Danbury CT, what a difference one exit makes.The community is great, the staff is great and the residents are so friendly. I l...

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HappyGuy3384

2008-10-01  

I have been living at Willow Grove at Danbury for 3 years and couldn't be any more pleased. Many people are quick to express disappointments but those that are satisfied usually do not take the time to express it. Management has been great to me and ...

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Anonymous

2008-04-16  

We have lived at Willow Grove since JPI first started managing the property. We now have to move out due to a job relocation and we are not happy at all to leave. Talk about care free living, this is it, and pretty, private and peacefull. Everyone ha...

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heybahb

2007-07-16  

HVAC problems were never addressed after 18 months of "fixes." (The maintenance guy was a great guy, but the company would not hire experts to fix the problem.) Received a bill for $2,000 upon lease end. Upon further inspection, the charges were bogu...

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Anonymous

2006-01-17  

Dishwasher never worked, new linoleum laid over dirty floors and not tacked down properly so it is peeling up. Hole in wall behind poor repair of plumbing line that was never patched. Maintenance never follows up, doesn't tell when they will enter ap...

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getchallad

2004-01-03  

The apartments are priced quite a bit more then what can be found in the area, but they are conviently located. You must be careful if you decide to go month to month because the managements market rates which the month to month rates are based on ar...

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Anonymous

2002-03-25  

Not worth the price

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