Reviews | Willow Grove Apartment Homes

Christopher Acosta

My husband and I lived at Willow Grove Apartments for precisely one year. The overall experience was nice; however, some setbacks caused us to move. Pros: 1. Quiet Community: We lived in building five and never once heard our neighbors. I would frequ...

jimkost1@mac.com

Nick responded to our maintenance request on the same day and took care of our request in an efficient and professional manner. He and Juan have never failed to deliver on any request asked and have not only met but exceeded our expectations.

Nataly Jimenez

As a pet owner, I was thrilled to see how pet-friendly Willow Grove is! There’s plenty of green space for walks and even a designated dog park. It’s great to find a community that truly welcomes pets!

Lina Rua

After visiting multiple apartment communities, Willow Grove stands out by far! The apartments are stunning, the amenities are top-tier, and the staff is incredibly friendly. I’m looking forward to making this my home!

Lawrence Aiken

I would like to see better maintenance of property Pool needs alot of work My entry to apt needs work all broken up cement looks ugly All benches outside are broken down

Resident since April 2024. Everything has been great so far! Staff has always been very friendly and they are good about addressing any issues in a timely manner.

Dominic

Resident since April 2024. Everything has been great so far! Staff has always been very friendly and they are good about addressing any issues in a timely manner.

Roberta

I love the one bedroom apartment. The walk in closet is larger than I had in my house. It has everything I need on one level with easy access to parking. My dog loves the dog park.

Beautiful Community, nice and Clean and very Quiet. a lovely community with great people. Very Welcoming and friendly people and staffed. And a lot to offer.

Natalie

Beautiful Community, nice and Clean and very Quiet. a lovely community with great people. Very Welcoming and friendly people and staffed. And a lot to offer.

I wanted to wait until we've been here long enough to be able to write a fair and accurate review. We've been here almost 3 weeks now, and we couldn't be happier. We had our initial tour of the property with Madhur, and she was wonderful. She is incr...

Maria Taylor

I never find reviews written 2 days after moving in to be really helpful, so I wanted to wait until we've been here long enough to be able to write a fair and accurate review. We've been here almost 3 weeks now, and we couldn't be happier. We had our...

Maria

I wanted to wait until we've been here long enough to be able to write a fair and accurate review. We've been here almost 3 weeks now, and we couldn't be happier. We had our initial tour of the property with Madhur, and she was wonderful. She is incr...

Chris S

The tour was excellent beautiful apts very knowledgeable prop mgr

Love it so far! Clean and beautiful apartments, nice community areas and wonderful grounds. Still settling in but looking forward to my time here.

Bruce

Love it so far! Clean and beautiful apartments, nice community areas and wonderful grounds. Still settling in but looking forward to my time here.

I love living here. The staff is friendly and if I ever have any issues, they are handled expertly and quickly. I especially love that I have a fenced in backyard for me and my dog To enjoy.

LaVerle

I love living here. The staff is friendly and if I ever have any issues, they are handled expertly and quickly. I especially love that I have a fenced in backyard for me and my dog To enjoy.

Moved in about a week ago and everything went very smoothly and the leasing agents were very accommodating and friendly. any questions I had were answered, and I am enjoying living here and love the area.

Debra

Moved in about a week ago and everything went very smoothly and the leasing agents were very accommodating and friendly. any questions I had were answered, and I am enjoying living here and love the area.

I love it here, it is quiet and the staff and neighbors are very friendly. the location is great too, right by the highway, the mall and other stores

Samantha

I love it here, it is quiet and the staff and neighbors are very friendly. the location is great too, right by the highway, the mall and other stores

Khushi Patel

I came here for a walk in tour a couple of weeks ago, and I loved it here. I am planning to move and relocate to ct and this apartment is perfect for my needs. Madhur took me on a tour and she is so sweet and friendly. She helped me mentally vision h...

Joyce Lambert

Went on a tour of Willow Grove Apartments. Beautiful grounds and buildings. Staff is excellent. Great tour - informative and friendly. Since garages are in separate buildings, and there are stairs to get into most apartments, coming home with groceri...

Nice community with friendly neighbors. Maintenance staff is always so helpful and welcomong. Plenty of sidewalks for my kids to play and the pool and gym are an extra bonis

Jacqueline

Nice community with friendly neighbors. Maintenance staff is always so helpful and welcomong. Plenty of sidewalks for my kids to play and the pool and gym are an extra bonis

Very friendly and attentive staff! Property is very well maintained and kept clean! Great place to live! Would highly recommend the property!

Dominic

Very friendly and attentive staff! Property is very well maintained and kept clean! Great place to live! Would highly recommend the property!

This community is so peaceful! Beautiful landscaping. The staff is friendly. The amenities are accesible and easy to find. I appreciate the convenience offered via apps as well!

Genesis

This community is so peaceful! Beautiful landscaping. The staff is friendly. The amenities are accesible and easy to find. I appreciate the convenience offered via apps as well!

I recently signed a new lease and I am very pleased with the high level of service I have received. Management is A and the grounds are beautifully kept.

Lisa

I recently signed a new lease and I am very pleased with the high level of service I have received. Management is A++++ and the grounds are beautifully kept.

Largely ok. Been disappointed with decreased perks (such as reward points) and increased rents and fees such as amenity fees/parking with no upgrades or a good reason

Preethi

Largely ok. Been disappointed with decreased perks (such as reward points) and increased rents and fees such as amenity fees/parking with no upgrades or a good reason

Jennifer

My boyfriend and i are new to willow grove and so far we absolutely love it! We look forward to many amazing memories here ! The grounds are gorgeous and we cant wait to enjoy it all!

Everything has been great so far. Beautiful neighborhood and attentive staff. They provided a very smooth move in process and all concerns were addressed promptly.

Dominic

Everything has been great so far. Beautiful neighborhood and attentive staff. They provided a very smooth move in process and all concerns were addressed promptly.

It’s been a good first home, with minor issues along the way during season changes with AC/HEAT and sewer price issues. But always quick to resolve! Have the friendliest maintenance team.

Christina

It’s been a good first home, with minor issues along the way during season changes with AC/HEAT and sewer price issues. But always quick to resolve! Have the friendliest maintenance team.

Disappointed with huge rent increases over the last two years. Maintenance requests are attended to immediately, and that is good. Glad that management enforced a no smoking zone.

Preethi

Disappointed with huge rent increases over the last two years. Maintenance requests are attended to immediately, and that is good. Glad that management enforced a no smoking zone.

Petra

I have enjoyed my time here. The plan was to stay one year which was extended to 1.5. Now it is time to move on as I will be relocating to NC.

Nicholas

this place is very nice and secluded in a nice area. The staff is great, and the apartments are maintained in a nice condition for the most part.

So far my experience has been great. I am just moving in but I’ve lived here before. I love this complex. Everyone is so nice here. I definitely recommend!!

Kathie

So far my experience has been great. I am just moving in but I’ve lived here before. I love this complex. Everyone is so nice here. I definitely recommend!!

Since Melissa took over as manager she has really brought this community up from the disaster it was becoming! Maintenance team is excellent as well! Only things I really wish we had was an upgraded gym area and assigned parking for us tenants. Not f...

Anthony

Since Melissa took over as manager she has really brought this community up from the disaster it was becoming! Maintenance team is excellent as well! Only things I really wish we had was an upgraded gym area and assigned parking for us tenants. Not f...

I’ve lived here for about 5 years! I love it here! The office is so friendly and so are the other residents! I’m so lucky that they’re so many dogs here for my dog to play with! If I’ve ever made a maintenance request it’s been fixed so qui...

Madeline

I’ve lived here for about 5 years! I love it here! The office is so friendly and so are the other residents! I’m so lucky that they’re so many dogs here for my dog to play with! If I’ve ever made a maintenance request it’s been fixed so qui...

Love how our area is quiet and out of the Danbury madness but yet so close to all the necessities. Great people and great area. Dog friendly and well protected

Christina

Love how our area is quiet and out of the Danbury madness but yet so close to all the necessities. Great people and great area. Dog friendly and well protected

Petra

Another month of loving living in the community with. wonderful people that are now friends. Winter. weather is among us and I look forward to it.

We’ve had no issues aside from small things like lightbulbs needing replacement or doors needing slight realignment. The unit is cozy and we love it! We want to stay here as long as possible!

Drew

We’ve had no issues aside from small things like lightbulbs needing replacement or doors needing slight realignment. The unit is cozy and we love it! We want to stay here as long as possible!

Nida Anwar

I came in without an appointment and took a tour with Madhur. I have seen multiple apartments and have been in contact with multiple communities and their leasing offices, this is by far the most positive experience. Madhur was super friendly, patien...

Eddie Viscount

Very, very poor experience at this apartment complex. To keep this summary brief/honest, all of the previously posted negative reviews are true. I would put further emphasis on the deceptive costs, both utility and administrative. You oftentimes end ...

The maintenance of the property seems to be more taken care of. This is the best for families and individuals who like more of a condo feel, compared to an apartment feel.

Christina

The maintenance of the property seems to be more taken care of. This is the best for families and individuals who like more of a condo feel, compared to an apartment feel.

Pamela

Thank you Nick for your quick response in window repair and ice maker refrigerator. We have come to rely on good customer service and the approachability in the office. Melissa and her team are great! Thank you. Ms P. Vazquez

I have recently just moved here, and the transition was very seamless and this area is very peaceful and scenic. I was able to even enjoy the pool upon moving in.

Nicholas

I have recently just moved here, and the transition was very seamless and this area is very peaceful and scenic. I was able to even enjoy the pool upon moving in.

My experience with Maddie, is amazing she’s so helpful and made our move easy. The maintenance.work was very helpful on our move in, grounds is clean.

Natalie

My experience with Maddie, is amazing she’s so helpful and made our move easy. The maintenance.work was very helpful on our move in, grounds is clean.

Sean

All I can say is my family loves it!!! As long as they’re happy I’m 100% satisfied. Thanks for allowing us to be apart of such a beautiful community.👍🏾👍🏾

Almost here. 1 year - lease renewed for another. Met some wonderful people to walk with and talk to. Love. being able to use the gym during these HOT days - not to mention the pool.....

Petra

Almost here. 1 year - lease renewed for another. Met some wonderful people to walk with and talk to. Love. being able to use the gym during these HOT days - not to mention the pool.....

Preethi

Pool party sponsored by Xfinity was fun.food was reasonable. Drink selection was reasonable. Left with goodies such as water bottles, shopping bag, card carrier etc.

Rittik

The resident experience has been great so far. The only thing that would have made it more great would have been the inclusion of incinerators in the kitchen sink.

Carol

I was disappointed that the holes in my vanity could not be fixes. Also want to review another situation. Will contact after the holliday

So far, so good! The move was pretty easy. The staff is very helpful in responding to my many questions about the community and surrounding area. Minor issues and repairs were solved without hesitation and extremely quick. Added surprise bonus are th...

Lloyd

So far, so good! The move was pretty easy. The staff is very helpful in responding to my many questions about the community and surrounding area. Minor issues and repairs were solved without hesitation and extremely quick. Added surprise bonus are th...

Anthony

Grounds and community are slowly making major improvements thanks to our new property manager. Melissa is great, super friendly and listens to and takes action on what the tenants suggest or have concerns about. Gym needs a major update and would be ...

Our experience here at willow Grove has been amazing. The community is kind, the staff is pleasant and we are happy to call this our home and our community

Christina

Our experience here at willow Grove has been amazing. The community is kind, the staff is pleasant and we are happy to call this our home and our community

This complex is pretty calm, safe and cosy. Neighbourhood is very good. Staff is always ready to give you a helping hand. Surrounded by green area.

Irakli

This complex is pretty calm, safe and cosy. Neighbourhood is very good. Staff is always ready to give you a helping hand. Surrounded by green area.

Pamela Vazquez

I went to the leasing office on Tuesday to speak about a letter requesting from Eversource to enter my apartment to change their gas meter equipment. I called Eversource to explain this is something that should be communicated to Willow Grove. They d...

Pamela

Thank you maintenance team, Nick and Lou for the quick response in the breakdown of my washing machine. Unfortunately it couldn't be repaired. I've had it many years. I thought I would have to wait past Memorial Day for replacement. To my delight, it...

Happy with the landscaping Glad they will be power washing Until pool is complete I think tables and chairs should be set up so people can sit out

Diane

Happy with the landscaping Glad they will be power washing Until pool is complete I think tables and chairs should be set up so people can sit out

Anthony

Ever Since Melissa has taken over as manager and Nick as our maintenance tech Willow Grove has made a huge improvement. Still needs some updating and work done around the complex but it's a work in progress. Big improvement from the 1 star review I l...

Christina

This is our first apartment together, and now we are in our second lease here at Willow Grove. We love the area, its more condo like rather than apartment as you have your own door and its not an apartment building complex!

Everyone is very friendly and helpful. Has made me feel at home from the start. Family and friends welcome. Every day it feels more like home

Pauline

Everyone is very friendly and helpful. Has made me feel at home from the start. Family and friends welcome. Every day it feels more like home

Irakli

Quiet and safe area with good amenities. We are looking forward to warm days to be able to use the pool. When everyone turns into green the view from the patio will be gorgeous

Quiet but need more clean up of property by maintenance to keep property in top shape They need to have painting and new benches and sidewalks redone

Diane

Quiet but need more clean up of property by maintenance to keep property in top shape They need to have painting and new benches and sidewalks redone

Preethi

Faulty thermostat was replaced within 24hrs of submitting a maintenance request. Door weather seals were installed but was not efficient enough. Large gaps exist that require a door replacement.

Have been living here for 5 months and love it! It is a wonderful place to call home. I have met many of my neighbors and they are all very welcoming.

Anonymous

I HIGHLY suggest NOT moving to this complex. The management BOZZUTO are amateur. DEVIOUS practices. Cars are broken into. Strangers looking inside your windows. My friend was approached by a weird man walking their dog. Turnover is extensive - they w...

Petra

Have been living here for 5 months and love it! It is a wonderful place to call home. I have met many of my neighbors and they are all very welcoming.

Very nice layout of unit. Clean and staff and maintenance is courteous and friendly. They are attentive to the needs of a new renter and make you feel at ease.

Philip

Very nice layout of unit. Clean and staff and maintenance is courteous and friendly. They are attentive to the needs of a new renter and make you feel at ease.

The Christmas breakfast on December 15 was wonderful. The green pancakes was a very nice touch. The sausage (turkey) my favorite, bagels & muffins were all a wonderful treat. The chefs were a delight. Great way to meet your neighbors. ??????

Verified Resident

The Christmas breakfast on December 15 was wonderful. The green pancakes was a very nice touch. The sausage (turkey) my favorite, bagels & muffins were all a wonderful treat. The chefs were a delight. Great way to meet your neighbors. 👍👍👍

Keith Hunter

Our tour today was awesome Jared who showed us around the property was a delightful person to speak with. He was very knowledgeable of the property as well as the application process. Along with Melissa and Brittany willow Grove has a great staff and...

Tyler Romel

For any newcomers sort the reviews by “most recent”. This place was excellent until the property manager quit on a moments notice. They have since hired 3 different property managers. The turnover rate is high, obviously there’s a problem with ...

Andrea

Very pretty setting! Buildings need to be powerwashed. Any time I’ve messaged management my emails are never acknowledged. I wish they did a better job in getting the residents engaged and doing more events.

I love this complex due to not really being an apartment & more of being a town home. You have your own individual door, kind neighbors & kind staff.

Christina

I love this complex due to not really being an apartment & more of being a town home. You have your own individual door, kind neighbors & kind staff.

Brian

Overall things are great. Dog poop is everywhere and maintenance timeliness are the only problems. People are great. Staff is courteous. Nice place.

Me some very nice neighbors. The place is quiet and peaceful with great views. Great place for walks. Lots of friendly dogs! Parking, access to shopping is a plus

William

Me some very nice neighbors. The place is quiet and peaceful with great views. Great place for walks. Lots of friendly dogs! Parking, access to shopping is a plus

So far so good. I haven't had much time to use the facilities as of yet, but am looking forward to do so. The area is secluded enough so there is not much traffic getting to main roads.

Ismael

So far so good. I haven't had much time to use the facilities as of yet, but am looking forward to do so. The area is secluded enough so there is not much traffic getting to main roads.

Lindsay R

After living here for 10 months, we received a notice that our rent for a 1 bdrm was being raised $400/month to renew our 12 mo. lease. In our short time here we experienced numerous issues including toxic lawn care sprayings without notice to reside...

Preethi

Overall pretty reasonable experience. Walls are thin and can hear conversation from neighbors. Would have liked if the kitchen exhaust was directed outside instead of to the living. I however do like the location of the community, which is the bigges...

Robert

The maintenance is not how it used to be.They have 1 maintenance worker working the whole complex.The rents where raised but the place is going downhill.We are waiting for dishwasher for over a month I don’t know where it’s coming from but it’s...

Lyndsey

Our hot water heater broke this week. We were given keys to an empty unit for showers and had heaters dropped off to our apartment. Our hot water heater was replaced first thing the following morning. Very pleased with the accommodations that were ma...

Drew

We love the apartment and are excited to get everything started but we had an issue with our fire alarms going off around midnight for no reason. Had us spooked and anxious about them going off again.

Janet

The unit was NOT cleaned, the outside is a moldy mess. There is a major water issue in the master bath rendering it unusable for weeks. No formal walkthru, no access to gym provided, and several other smaller things.

John Perko

Top cost, low quality! Willow Grove served its purpose through a pandemic, also taking into consideration the market is currently so high priced, but the highly maintained landscaping is just to create the illusion this is a luxury, modern apartment ...

Diane

Why is the bathroom toilet so low? I am elderly and have back trouble need better toilet in unit You need to accommodate the Elderly people

Andrea

Would love to have a garage. Property is kept very clean. Clubhouse could have more amenities and more equipment in the gym. Can’t access the lounge area when staff is gone.

Christina

It’s been a great stay so far at Willow Grove. The only complaint I would say is the bathroom appliances and the appliances in the laundry room. Other then that it’s been lovely,

Brian

Move in was great. Everything was very clean and in good working order. Mary in the office is fantastic. She is extremely helpful and easy to deal with.

Petra

Thus far my move to this community has been wonderful. Whereas, it has only been one week and I have not had a chance to enjoy the amenities - I have met some of my neighbors and will share move as I get settled in.

Michele

Management is a specialized niche. New administration for 2022 is off. Incredible my lack human compassion, gossip to fellow residents to other residents and neglect property suggestions. Phoney, fake and discriminatory language is used.

Kevin

Community services, social events and communication have severely declined in past 12-15 months. Increases of 50% rent with one week notice to respond is unacceptable and borders on age-related discrimination.

Laurie

I appreciated the flexibility in the process to obtain and hold an apartment at Willow Grove. I also like the relatively low security deposit especially for someone who takes excellent care of a rental property and treats it as it I owned it.

Anonymous

Do NOT be swayed into a lease with this management company. The buildings are OLD. 15 plus residents moved out within 3 months because of the management company and their lack of expertise and the ridiculous amount they are charging to renew a lease....

Stinky Pete

My mom was on the waiting list. When a unit vecame available the rental price for that unit was $600 per month higher than what she was quoted when we spent an hour there looking at models. Lowball scam!

Anonymous

The reviews prior to my residency two years ago were okay but lately the management has changed. I’ve looked at their several portfolios and found very unstable comments from residents who are very unhappy including myself.

Arlene David

RENTERS BEWARE:This place is NOT Luxury and neither is the management company. New management staff is horrific. Residents are mortified. Extremely high priced. Popcorn ceilings. Management is HORRIFIC- Gas and Electric is OUTRAGEOUSLY EXPENSIVE- you...

Anonymous

Willow Grove is the perfect community for people looking to come home and relax with peace and quite. Nothing compares to taking a walk through the complex on a sunny day. It is still close enough to all shopping opportunities that Danbury can offer.

Management and maintenance are huge issues. They have gone downhill the last year half. The staff has had big turnovers, changing staff, and staff quitting. It is a disaster. Its mid-June pool is not open. Bathrooms are the 1950s. Luxury NOT. Ticks e...

Management and maintenance are huge issues. They have gone downhill the last year half. The staff has had big turnovers, changing staff, and staff quitting. It is a disaster. Its mid-June pool is not open. Bathrooms are the 1950s. Luxury NOT. Ticks e...

Andrea Reichbach

This is a nice property and the office staff are very helpful. But be aware of the Rental Application Third Party company RentGrow, Inc. Their application is not clear, and their conclusions are not trustworthy, incorrect, and they will negatively im...

Anthony Belli

This place is going downhill and fast. This place doesn't really care about it residents and it shows. The only thing they care is when we pay over $2,500/month to feed their mouths. Gym is nothing to brag about and if we are able to use the pool 1 m...

Anthony

This place is going downhill and fast. This place doesn't really care about it residents just when we pay over $2,500/month that's what they care about. Gym is nothing to brag about and if we are able to use the pool 1 month per year is alot consider...

John Bonanni

This is a wonderful place to live. Architecturally, it feels like a village, neighbors are friendly, current management has always been responsive.

Patricia

Overall we are very happy but there are some outside repairs on the walkways and steps are needed. Some are very dangerous. Staff are always polite and considerate.

Tanya Powell

I visited the property, the young lady that took me on a tour was lovely however I did the application I was denied renting due to my credit history because during Covid I was not working and fell behind on a credit card which was charged off, I thin...

Patricia

Just moved in. Apartment is clean as that was a major concern. What is most annoying is the creaking of the floors above us. It is loud and disruptive. Not the tenants fault, but quality of residence.

Verified Resident

I think the snow cleanup is great. Red Cedar is very good in the winter and summer with their trimming and mowing. I am so so glad that the picnic tables were redone.

Judith

Appreciate the social events when offered and were able to attend. I have always met someone I haven't yet, and enjoyed conversation along with snacks and, recently. wine. We enjoy having the food trucks come, chance to try something new, and not hav...

John

This is home. The management makes it a community. Yevette and Carlyn make things work here. Sad to see Alex move on to bigger things. Wishing the best for the news maintenance person.

Preethi

Air draft issues and electric issues were promptly addressed. The heater does not turn on as often as it used to since the air draft issue was taken care of. Very pleased.

Troy Matthews

My favorite own one place to always forever stay is City Heights Magnolia Place Apartment Dale Street New Iberia Louisiana i would never ever kill

Karla

It has been great living in this complex. Although we are moving out of state, I would love to live here again if we come back to Connecticut.

Gabrielle

Really love living here. The apartment is so bright and sunny perfect for all of my plant babies! People are so friendly. My sweet downstairs neighbors moved out but not before giving us a beautiful plant to say goodbye. I really enjoyed the summer a...

Brielle

Willow Grove is a safe, beautiful community with great staff! Maintenance staff and those working in the leasing office are friendly and helpful and work so hard to make living in this community a great experience. Looking forward to going to more co...

Patricia

Willow Grove is a lovely, friendly community. The staff works hard at keeping the renters engaged and happy. It's also a very convenient location for commuting.

Anthony

It could be a lot better if there were more perks and some security around the property. We all pay so much to live here and get so little in return.

Anita S

Highly recommended. I loved living at Willow Grove. Sad I had to move out. Very quiet. The maintenance team (especially Alex) and Carlyne in the leasing office were super awesome. Thank you for being such a wonderful community this past 3 years. :D

Justin Barclay

Awesome apartment complex! Very clean, well-managed, well-maintained and quick responses to any requests. Highly recommend.

Christina

I am loving my new apartment, the people I've met are SO nice, and the view off the balcony is very peaceful. Exactly what I was looking for!

Liz

Everyone in community is so friendly! Love seeing everyone outside walking. A very dog-friendly environment. Such a beautiful community. The landscaping and units are so well maintained and the staff here are so friendly and helpful. When I moved in ...

Karla

The staff are always helpful and warm. The property is well maintained and lovely. The pool area is clean and comfortable. There is almost no noise from neighboring apartments.

Raul Rodriguez

Everyone that works at willow grove Is amazing. They are very helpful and seem to actually care. They even put together events to bring the community together.

Arlene Zucker

We recently moved to Willow Grove and have been very happy with the community and office staff. Called in a small problem at the end of the day, which was no rush. Within a half an hour Alex the Super was at my front door and fixed the issue. He was ...

mreiner3113

We love living in Willow Grove because it truly meets all the needs you can ask for in a community! Super dog friendly, great amenities (food trucks & beautiful pool area), areas to exercise (walking, running, bike riding), privacy and easy access to...

dmacdon331@aol.com

The community is quiet and landscaping very pretty with mature trees and bushes. Parking is ample! Maintenance dept responds quickly when there’s a issue! Good location! Highly recommend! Mill Plain Road and the mall are a shortdistance away.

Arlene

My husband and I have been living at Willow Grove for 2 months and it feels just like home! We are happy to see Bozzuto having events to bring the community together.

Anthony

Need upgraded security for the complex and maybe assigned parking spots along with visitor parking. Other than that we love the community and our neighbors.

Preethi

Maintenance request for microwave and refrigerator issues was attended to within 24 hrs. Was very happy. The buildings were power washed recently and the buildings look very great!

Gabrielle

Recently moved in and could not love it more. My apartment is so bright, cozy and sunny! Everyone in the community so far has been so friendly. Management made the move in process smooth. Could not be happier to be a resident here!

Arlene Zucker

Everyone at Willow are so kind and helpful, especially Caroline in the office. Willow is clean and very well maintained. We are so happy we chose to live here!

Jessicca Edwards

A best kept secret! This past weekend, my family and I toured Willow Grove and the agent, Carlyne was so wonderful and empathetic. After covid, the Danbury market for apartments is very competitive at this time. She was so understanding and patient i...

Anita

Very nice place to live. My experience with the staff and neighbors is very warm and welcoming. I would recommend this apartment to anyone wanting to move.

Michael

So far everything has been better than expected. The staff has been extremely friendly and eager to help with the move in process. We are looking forward to being a part of the community for a long time.

John

Manageable community size. Great management team. Pleasant grounds. Great pool.Residents are ftiendly, courteous, and amenities allow for social interaction. Food trucks are a major plus. Great variety of foods with recurring visits. I can't say enou...

Lillian

It’s been a wonderful experience. Willow Grove is a lovely community and everyone is very friendly. Carlyne is terrific. She has been so helpful, patient, and welcoming. Everyone at Willow Grove has been great. Thank you!

hmasotti

If you are looking for a beautiful modern apartment with friendly and quiet neighbors and with an efficient maintenance and office staff, Willow Grove is the home for you. The location is both convenient and private, - away from traffic and congestio...

Karla

I have become spoiled by living here. When the time comes for me to move to another state, I will have a tough time finding a complex that is so well run and well maintained.

Anthony

We have been living here for close to three years now and love our neighbors as well as the location but sometinmes wish there were more perks to feel appreciated and more security/assigned parking.

Lea Aruilio

Willow Grove has been an excellent place to live for our family. The staff is incredibly friendly and helpful, and the maintenance team is absolutely fantastic. I am very impressed with how they handle snow removal and inclement weather. We worked wi...

Mary

Love living here. There was an issue with my AC in the beginning and Alex came immediately to fix it. Great maintenance team, great staff, great neighbors.

M. Ray Arvand, Esq.

Willow Grove community homes is absolutely a phenomenal place to live. It is a comfortable place to live and it is close to pretty much everything. You have Stop and Shop just five minutes away. Trade Joe's just down the road. Never any problems. The...

Liz

We love it here. It's perfect if you're single, coupled, with a roommate, and/or with a family. It's great energy and great location. The staff is so friendly and they "know you". In the Summer time the pool is our favorite spot and your get to know ...

LaVerle

I LOVE it here. The proximity to the highway and shopping is wonderful. The staff is friendly and the maintenance of the property is perfect.

Oleg Sostin

Willow Grove is the best apartment complex I've lived. It is peaceful, located next to a nature area, and well-maintained. The area is very walkable. The apartment maintenance technician, Alex, is very skillful and professional. Recently, I had a pro...

Geoff

We are into our third year living here. We love the location, our apartment is spacious and updated, the staff are responsive and our neighbors are friendly. We love living here!

Bruce Macdonald

fantastic experience they do a great job keeping the place in tip top shape! Highly recommended!

Jim Howley

Just wanted to thank the team here at Willow Grove for such a great job in dealing with the snow removal from this past storm. The maintenance is always great and the office staff is more than accommodating and friendly but it seemed that the respons...

Preethi

The maintenance team is very responsive. I had a hot water issue that did not seem like a trivial issue. I would have hot water for two minutes and then it would turn lukewarm. It took a good 4 weeks and multiple attempts to fix the issue. And finall...

Cynthia

This is a very pleasant and quiet community! The office staff, as well as the maintenance staff are very responsive to requests and needs. Pet friendly community.

Michele

Only been here a week so far so good. I was seeking a 55+ community and this location came close enough. The community building I am in is mature, respectful and QUIET. This is what I desire most and love my new apartment. Carolyn is super amazing. I...

Syam

Apartments are very clean and very calm and if any issues very quick services and staff people are very nice LOVE this apartments and i have been living in this apartments since 3 years

Anthony

Love the location of the apartment and the community we live in. Wish there was higher security and through the pandemic we would be reimbursed for the amenity fees.

William

Very nice quiet well kept community! I b am glad we chose Willow Grove! Just wish we had a fireplace line our neighbor. Can’t wait until the pool is open. We love the dog run and do do our two Dachshunds

Karla

During this time of sheltering in place, when I rarely leave home, I have been so grateful that I am in a lovely and comfortable apartment, with a nice view.

Mary

Love living here. Have been here for almost two years, the community and staff are so friendly. The maintenance team is very thorough. The food trucks each week are great and I love getting a little treat waiting for me at my door every now and then.

Lorraine

Just moved in. Everyone is cordial and helpful. I was wondering if I could repaint the front door at some point. The same color, of course, but it is pretty dinged up.

Preethi

Lovely warm community. Pet friendly. Lots of beautiful pets. Staff very friendly and accommodative. Most concerning is noise from upstairs neighbors, especially when they exercise at 10PM.

Debra Morris

I’m so very happy here! The staff, facilities, residents and grounds are all wonderful. I feel welcomed here!

Meghan

Loving the community so far. Management has been very responsive. I've had to submit one work order and maintenance repaired the very next morning. So quiet and peaceful.

Ariel

Neighbors have been very nice and welcoming. Maintenance is timely and helpful. They completed our few minor repairs the next day after we notified them. Overall great experience so far.

Duncan Potter

I loved living at Willow Grove. There for about a year, the apartment was perfect for my needs and nicely done. Appliances were all good quality and everything worked well. I had one minor problem with the heating and it was dealt with within an hour...

Liz

way over priced. Its nice but way too much to live here. You're better off buying a home and having a mortgage half the amount of rent cost here

LaVerle

Top notch! Beautiful facility with very friendly staff. The upkeep of the grounds is superb. The easy access to shopping and restaurants couldn’t be better.

Mary

Amazing experience. Friendly atmosphere even during the pandemic neighbors and staff go out of their way to say hello with social distancing of course!

Marylou Dambra

I love this community. Everyone that lives here is really friendly and the staff is so helpful! I’m glad to I chose Willow Grove in Danbury

Debbie Parker

Love it! No place better to live in this area — separate entrances, air conditioning, dishwashers, laundry & porches make these apartment homes.

Anonymous

Landscaping could be better. Parking is good! Buildings need more TLC. PAINT. NEW benches by buildings and grills and picnic tables. Maybe a nature walk. Great dog run . People are friendly. Convenient to restaurants and highway.

Brett

Caroline is awesome. Everyone else I have spoken has been of completely no help or willingness to address a problem. Explaining away and doing nothing appears to be the preferred strategy.

Debra

Love it! No place better to live in this area — separate entrances, air conditioning, dishwashers, laundry & porches make these apartment homes.

Andrea

To date very good! All positive so far. Staff and facilities exceed expectations. Looking forward to the spring and summer here. The community is warm and friendly.

Geoff

The property staff is very responsive and friendly. Maintenance is wonderful. The location is serene and the location is convenient. We love living here!

Fredric

Love it here, great apartment, well kept property, and everyone is attentive to your needs. Quiet neighborhood, and close to everything in Danbury and surroundings.

Cheryl

Very safe, very friendly. Wonderful staff that takes care of your every need. Neighbors are a diversity of great people. Areas to walk by yourself or walk with your dog are always well maintained, beautiful and clean. The lawn and outside area are al...

Nicole

When problems occur they usually get fixed half asked, and rigged to be the quickest fix. Price is too high for the quality and experience being received.

Andrea

Landscaping could be better. Parking is good! Buildings need more TLC. PAINT. NEW benches by buildings and grills and picnic tables. Maybe a nature walk.

Kelsey

Since I have moved in I love my unit! The community is nice and I feel safe at all times. There is a decent sized gym that is open at all times. The only downside is the noise, we can hear our neighbors majority of the time.

Mary

I love this community. Everyone that lives here is really friendly and the staff is so helpful! I’m glad to I chose Willow Grove in Danbury

Brett Beadleson

The grounds are quite nice and it backs up to green space, which is what attracted me to the community. Unfortunately that is where the apartment "homes" ends. I was unable to see my apartment prior to move in as the model was not available but was a...

Susan Wendling Aloi

I love my new home!! The team is extraordinary, very nice, and the people who live here are so quiet! It is a quiet community, beautiful, and very well maintained. I am so happy I selected Willow Grove--it truly is an amazing place to live and come h...

Verified Resident 610593

Excellent and friendly staff who know the residents. Alex & Carlyne are the best! They are so friendly even when they have multiple demands in front of them. The rest of the staff know everyone by name. I appreciate this in a busy world & call you by...

Verified Resident 606758

Willow Grove was the first apartment I looked at when I moved to Danbury and I didn't have to look at any others. Great, convenient location with new appliances, gas stove (very important to me), in-unit laundry, and plenty of space. The staff is so ...

Summer Gu

I have been living here for more than two years. The complex is well maintained and looks beautiful. It's a pet friendly community and I like the neighborhood there. People are kind and friendly. I don't hear much noise from neighbors. The leasing of...

Verified Resident 593499

Very positive experience. The property is well maintained, has great amenities, and my unit has a nice modern look, with great views. Staff is quite attentive, and friendly. Always a quick response to any requests.

Verified Resident 593550

We are coming up on our second full year at Willow Grove and have been very pleased with our decision to move to Danbury. We have met some wonderful neighbors who have become friends for life. Willow Grove is definitely a place we would recommend for...

Verified Resident 586173

Very laid back, grounds are kept incredibly beautiful, staff is so friendly, especially Carlyne in our office. She is always helpful and friendly, as is everyone else. Yvette always has answered to any questions or concerns I have and the maintenance...

Verified Resident 585191

Staff is on point. They are quick to respond and very professional. Property is very well maintained. Community is friendly. We are right near a major highway yet you would never know. Shopping is also in close proximity. Close to music venues which ...

Verified Resident 577130

Apartment was clean and well maintained, all appliances in good order, grounds are well groomed, snow cleared promptly. Any maintenance required is handled quickly and professionally, all personnel are friendly, knowledgeable and helpful

Verified Resident 573937

Willow Grove is a quiet affordable apartment complex. Feel very safe and the amenities are just right. Need to work on the landscape, need more vibrant colors. Also, a small clubhouse for gatherings would be a real plus.

Verified Resident 558355

On a whole my experience living at Willow Grove Apartment Homes has been great. I love my apartment and where its situated. Property is well maintained and very picturesque. I have had the pleasure of meeting some really nice people, and a few have b...

Anonymous

I have been living at Willow Grove for 2 years now, and I am extremely happy with the community. My apartment is great and love the property and my neighbors. It is also a very dog friendly place to live, which is important to me. I can't say enough ...

Verified Resident 545957

being a former homeowner, the transition to apartment living was difficult. The intial management in 2013 was mediocre at best. We liked the size and style of the place and when the current management and the individual professionals currently runnin...

Verified Resident 545990

Willow Grove is a great living complex for people who are seeking a tranquil setting in conjunction with amenities that allow for outdoor engagement with your love ones. The square space to price ration is excellent when compared to other luxury comp...

Taisha Escribano

Management company is very nice and helpful. Love my apt!

Verified Resident 530600

My appliances are from the 1970's and I do not have a garbage disposal. I have been in this apartment for over a month and they still cant get my hot water working. The people are nice. The community is nice and the area is clean. I would just really...

Verified Resident 529814

Excellent and friendly staff who know the residents. The property is very well maintained year-round. Neighborhood-feel with the individual entrances, courtyards, and separate buildings. Love the amenities.

Verified Resident 528753

I moved to Willow Grove June 2018 from Yonkers and it??â„¢s the BEST decision I made. Though the rent is a little high, you def pay what you get! I would def recommend this beautiful complex and the amazing people who live here!

I have lived in Willow Grove for a little over a year before relocating. The interior of the apartment is nicely updated. The neighbors are very friendly. Sadly that’s where the positive points end. The rent is expensive to begin with and on top of...

Verified Resident 516163

Recently moved to Danbury from Westchester County. From the first time I came to the office to meet Carlyne, I have had a very positive experience. My unit is great, and there is a definite sense of community. Friendly residents, and staff, always wi...

I will be signing a lease in the very near future.

These buildings are attractive from the outside, but highly overpriced now that the new owner has taken over. Local management is slow and mediocre. It can take months to get even simple items taken care of. Especially crucial for renters is that you...

j&l

Spacious, apartment living surrounded by greenbelts and wooded views. Conveniently located to shopping and transportation. Welcoming, friendly, safe and pet friendly. Amenities include a fitness center, pool and bark park. Seasonal events - poolside ...

Laura Murphy

Willow Grove is a lovely place to call home. Didn't expect to meet so many nice people and make many new friends. Very happy with my apartment. It is close to shopping, major highways and anything else you might need. The staff, Yavette, Carlyn and A...

Verified Resident 466731

The apartments are spacious. I love the pool And I have made quite a few good friends. It is a very safe community and considering it is only my daughter and myself I'm happy I feel comfortable. the neighbors all watch out for each other.

CA Smart

A Case of The Emperor's New Clothes

Debbie Parker

Great place to live! It's my fifth year and don't plan on leaving. Quiet, polite people who take care of the property well. Great pool that is never full and very clean! Maintenance is handled quickly & right the first time. Close to expressway, Trad...

Verified Resident 458731

Apartment is cozy, quiet and safe. Staff is friendly, professional and safe. Alex is a delight : ) I chose the loft option bc I did not want to risk hearing anyone above me so I cannot speak to the noise level. I can hear my downstairs neighbor a tad...

Verified Resident 458759

It's a beautiful place to live. I am happy to have a nice place to call home. The inside is well maintained, but bathroom vanities should be updated as they are showing wear and tear. The water temp needs to be hotter, getting a hot bath is problemat...

I have come to understand how awful, rude, and incompetant Bozzuto's Mangament tream is. I was lied to during the open house and now I am trapped in a lease. I have submitted two noise complaints that go unaddressed and requested a written explanatio...

Rent, community fees, amenity fees, water, gym, utlities- all these are charged per month but the area and the community just aren't worth it. There are a lot of apartment buildings in the area that offer the same exact perks but for a more affordabl...

Bob Keller

Please understand that this is a first for us, renting an apartment. So we had lots of concerns. Well, I have to say that Tessa, Alex and team have been fabulous. Our apartment is spotless and very clean! Everything is in perfect working order. We ha...

Sir consciousness

Good neighborhood. However, although the rent is reasonable, there are high electric and gas bill waiting for you. Also you will have extremely low refund when you move out without reason, even if you cleaned up every single corner of your apartment.

Peaceful Easy Living with plenty of amenities for anyone's needs.

Beautiful, updated apartments, friendly and attentive staff, and manicured grounds. What more could you want!

Anonymous

We lived here temporarily and I'm not sure the staff here knows how to handle temporary living situations even though at the time of looking into Willow Grove they said they do this all the time. The people here to help you are comprised of a very fr...

Anonymous

My wife and I have been living here for close to three years and we love it. The grounds are well maintained. The maintenance is the greatest. Alex is friendly, quick and professional. The office staff knows your name, is friendly and aims to please....

cjr238

I moved into this community (Willow Grove) the end of April. So far I have had nothing but a great experience. The Management/Leasing Staff has been nothing but great, and i was there first new tenant under the Willow grove title. Coming from living ...

mecantor

This is a beautifully landscaped, well-maintained community with good amenities. My son and I moved in six months ago and have been very happy here. Our apartment has a great lay-out and is bright, attractive and comfortable. We have two bedrooms and...

Anonymous

There are other nearby choices, but WG has a village ambiance not found elsewhere. The new staff has made impressive changes in accessibility, property maintenance and resident sociability. A great place for those making a first start living on their...

irishsue65

I have been here for a year today. I had a plethora of choices, and did my research. I am so pleased I chose Willow Grove. The pricing is very fair to market value. Up keep of the grounds is superior through all seasons. The maintenance staff is exce...

jglick11

I have only been here for just over 2 months but it is a peaceful, friendly environment and so centrally located. Alex could not be more helpful or congenial and Jeanne has been very supportive too. My place is in excellent condition and help is alwa...

Anonymous

I found living at Willow Grove to be a very enjoyable experience. I have been living here for 4 months now and absolutely love it. The complexes are very quiet and are set in a beautiful suburban area with a lot of nature and deer around. Every unit ...

LiveInCT2013

Do not move here. Here are some of the more serious reasons why... During both summers there we had wasp infestations and it would take a week for them to get pest control out, who would only do a cursory spray and leave and the wasps would be back i...

Madrx er

Good Apartments, Worst Management. Esp when you really need help with heat, Make sure when you move in, all the small nooks and cracks are written on the FRONT of the paper and not in a scrap paper which gets tossed out later. Because you will get ch...

rayn21

Lived here 3.5 years and service was poor. Maintenance, in general, is undermanned and inattentive. Trust me, you will have maintenance issues as the construction is low quality. We had a number of issues including a burst water heater (took almost 2...

Anonymous

I have to agree with the other comments. The rent is too high for the poor construction. The management staff is lazy and apathetic. You need to repeatedly ask for anything to be fixed or done. It took us 2 months to get a copy of our lease and a mon...

Anonymous

I moved into this community in May. So far I have had nothing but a great experience. The Management/Leasing Staff has been nothing but fantastic. The community is very nice and well maintained. True, you can hear people walking above you, but it is ...

Anonymous

The new manager is the rudest person you will find on the face of the earth, this apartment complex was good with the previous managment companies..but ever since the new ones took over its been horrible.they raised rents and are totally apethetic.I ...

Anonymous

We moved in last month and will not be renewing. You can here everything - every foot step, toilet flush and door slam. The neighbors are nice but for the high rent I feel it should be higher quality. If I could break the lease I would.

SSHickey

I've lived in a number of places due to the transient nature of my job and this place was the WORST of them all. In the one year that we lived there, we had more issues than I can even list. During the first month, we had to pay for a weekend at a lo...

Anonymous

I have lived in Willow Grove for the last year. This place is a dump and Donna in the office is the most unprofessional person I have ever meet. We had brown hot water. I reported it to maintenance and Donna kept telling me it was the city causing th...

Anonymous

RUDE office staff! I visited the leasing office today interested in renting a 1-bedroom within the next month or two. I did not have an appointment, but politely stated that I'd like to make one if the staff was already booked for the day. The respon...

Anonymous

I moved into Willow Grove 5 months ago. I was a little worried after reading some of the reviews on this site. After speaking with family they told me to take it with a grain of salt. I have been very happy here after moving from Detroit (poor auto i...

Anonymous

wow, I just ran into a resident that told me he trashed Willow Grove on Apartmentratings and I should check it out. He said he was angry because he was trying to transfer to another JPI/Greystar property, the transfer request did not go well since th...

divyad

Willow grove apartment is very gud place to live, peaceful area, very gud customer service from leasing office, very gud place for kids safe and secured.. gud parking facility,neat and clean..having fun in tat place..

Anonymous

Great place to live. Office was very helpful from intial viewing all the way through move in. There were small details about the apartment that were fixed right away. Overall I have a very satisfying experience here.

danbury

A secret apartment community in Danbury worth seeking out. I just moved to willow grove from another apartment community in Danbury CT, what a difference one exit makes.The community is great, the staff is great and the residents are so friendly. I l...

HappyGuy3384

I have been living at Willow Grove at Danbury for 3 years and couldn't be any more pleased. Many people are quick to express disappointments but those that are satisfied usually do not take the time to express it. Management has been great to me and ...

Anonymous

We have lived at Willow Grove since JPI first started managing the property. We now have to move out due to a job relocation and we are not happy at all to leave. Talk about care free living, this is it, and pretty, private and peacefull. Everyone ha...

heybahb

HVAC problems were never addressed after 18 months of "fixes." (The maintenance guy was a great guy, but the company would not hire experts to fix the problem.) Received a bill for $2,000 upon lease end. Upon further inspection, the charges were bogu...

Anonymous

Dishwasher never worked, new linoleum laid over dirty floors and not tacked down properly so it is peeling up. Hole in wall behind poor repair of plumbing line that was never patched. Maintenance never follows up, doesn't tell when they will enter ap...

getchallad

The apartments are priced quite a bit more then what can be found in the area, but they are conviently located. You must be careful if you decide to go month to month because the managements market rates which the month to month rates are based on ar...

Anonymous

Not worth the price