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Ratings & Reviews

Here's what our residents and prospects are saying.

klodjana cupi

2024-08-01   Google

The staff, Mike in particular, is outstanding! They are extremely responsive, courteous, responsible, and he does an excellent job. Mike treats the complex like its own home, and he is kind and helpful at all times

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Cindy

2024-07-24   Google

I moved into Avalon on River Road in Wilton in March 2024 and have had some difficulties with my transition, particularly moving with 2 large dogs from a 3000 sq ft house on a quiet street to an apartment with close neighbors presenting new sights an...

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Brooke-Justin Leanza

2024-06-24   Google

We just moved into the Avalon in Wilton and wanted to write a quick review around the experience we had…specifically with Karen. From the moment we met her, she extended herself beyond anything that could have been expected, to help us find the per...

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Dylan Quiñones

2024-06-21   Google

I’ve lived in Avalon wilton for 2 years and i have nothing but good words to talk about the maintenance staff. They are prompted and efficient when resolving our issues, i recommend Avalon wilton a place to live.

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Tom Gordon

2024-06-20   Google

I have to admit, I am not a frequent reviewer, but felt compelled to write this one. We just moved out of the only home we have ever known of over 20 years and moved into the Avalon in Wilton. As anyone who has moved can attest to, moving is a trauma...

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ivan matson

2024-05-17   Google

So far great experience, have been working with Karen in the leasing office. She is very helpful and responsive. Community is beautiful and the staff has been very helpful!

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susan blomberg

2024-03-26   Google

MICHAEL EVANS did an outstanding job repairing & fixing many problems ! He is the very best Maintenance Tech that Avalon on River Road has & they r fortune to have him!

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nora king

2024-03-25   Google

I am going to start with the positive. 1.) The staff – the maintenance crew is lovely as is Karen and Alexandra who work here. Even our postal guy is amazing. 2.) The location is great. 3.) The people who live here are very nice and I have met some...

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Erik Deidan

2024-03-13   Google

Great attention to tenants especially from Norberto who always goes above and beyond to make sure everything is taken care of promptly

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justin r

2024-02-02   Google

Karen and Susan were excellent in helping with my lease renewal. They were pleasant, knowledgeable and professional. They should be recognized by the Avalon organization for the contribution they make. !!!

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Chris Cordero

2024-01-21   Google

I came to view this property as a last minute spur of the moment thing and Alexandra was so kind enough to take us on a showing without an appointment. She was very kind and thorough with all the information she provided and with answering all of our...

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Jean Audace

2024-01-09  

I lost my job few months back and there was no way to get income for my family, things was so tough and I couldn't get anything for my children, not until I met a recommendation on a page writing how Mr. Ethan Payne helped a man in getting a huge amo...

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Barbara Martin

2023-11-17   Google

So nice to meet everyone tonight Avalon Wilton staff had a donut truck come to our community. All the staff here are fantastic, I have not met one person here that has not been more handy and kind than the next, moving here was such a great decision!

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Allison Gallagher

2023-11-07   Google

We have had a great experience at Avalon. Alexandra has been especially helpful with the lease renewal process. Raul is wonderful and promptly fixes any issues that arise.

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Rachel Leung

2023-08-23   Google

Norberto and his maintenance team are very responsive and do an excellent job. We thank them for their efforts.

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Meredith Rogow

2023-06-30   Google

We have yet to actually move in, but I cannot say enough good already about my experience with the staff at Avalon Wilton. Karen is an application angel who helped us every step of the way, and Eric (the super?) took so much of his time showing us ar...

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Colleen Carroll

2023-06-09   Google

I had a wonderful experience at Avalon Wilton on River Road, and I owe a big thanks to Alex for her help. From the moment I arrived, she provided valuable guidance and made the leasing process a breeze. Her knowledge about the property and willingnes...

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Christina Petillo

2023-05-30  

I toured this property and it’s absolutely beautiful! Alexandra was super helpful and answered all of my questions. Very nice!!! Definitely will be applying for this property!

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Anonymous

2023-03-20  

Rents have been increasing 20% per year. And service level is down. The units look OK but are cheaply constructed. You can easily hear your neighbor’s noise through the walls. The manager’s office is frequently unstaffed in case you wan...

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james Hilford

2023-02-06   Google

Norberto is the best, quick, great maintenance service!!

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Lefty Y

2023-02-01   Google

Responsive, thoughtful maintenance team! Norberto is kind, a real gentleman. It's always pleasant welcoming him into my home.

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Janet Lane

2023-01-30   Google

I just want to give a huge shout out to Norberto! He has quickly and effectively resolved any issue we have had in our appt.

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1 Luckyinvestor

2022-11-09   Google

My family has been living here at the Wilton Avalon for more than 6 years now. The apartment complex is conveniently located in the center of town with supermarkets & restaurants all within walking distance. It is well managed with a very responsive ...

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Karen Thomas

2022-11-02   Google

Raul did a great job at repairing my kitchen cabinet doors. He was courteous did the work completely and it looks great. It makes such a difference to have doors that close completely. Thanks again for a great work

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Stacey L. Tucker

2022-11-01   Google

Raul was so helpful fixing our washer. It had electrical issues and he was able to diagnose and fix very quickly. He went above and beyond, running the washer immediately afterward. So fast and helpful!

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Sara Fernandes

2022-05-06   Google

Our family will be moving into the Wilton Avalon soon. Roksana has been incredible! She has responded quickly and thoroughly to all of my questions. Thank you Roksana!

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howard martin

2022-04-18   Google

Thanks for the quick response. All done very well. Very good response as usual!

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Penn Johnson

2022-04-06  

This is a nice community and in a great location , walking distance to all of Wilton Center. Property is maintained well, amenities available and maintenance crew is prompt to respond to anything that is needed. I am very happy living at Avalon River...

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Pamela Ragusa

2022-03-24   Google

Roksana in the leasing office is a pleasure to work with! She is very helpful and patient. Returned my calls promptly and was happy to answer all my questions. Nice to deal with such a pleasant and efficient person.

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Vanessa Gurski

2022-01-29   Google

I called to get information about the property and Rocksana answered the phone. She was very knowledgeable and helpful.

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Kimberly Stanford

2021-12-14   Google

I recently came to visit my friend. I loved the facility and proximity to all of the stores. It is the perfect location.

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elizabeth o'connor

2021-11-27   Google

A few words about Fito and Pete. They are the best in the career of maintenance workers. Besides their work skills they are reliable, kind and friendly.

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Aly

2021-10-21   Google

The maintenance at this complex is amazing. Pete and Fito respond right away to any request we submit- there is no job too big or too small for them and they really know what they're doing. They are so friendly that even our two toddlers constantly t...

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Lois Goldberg

2021-10-06   Google

I LOVE PETE AND FIDO THEY ARE THE BEST THING HERE

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Gulzhan Bagitzhanova

2021-06-25   Google

Nice place. I visited my friend last week. I think this is very nice and quite place.

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Dan Erdman

2021-06-23   Google

Top to bottom a fantastic operation. The apartment itself, the amenities, the property ,the on site management team is rock solid. If you have a service issue you submit a ticket and within a few hours (sometimes less) Pete and his crew are at your d...

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aline hilford

2021-06-19   Google

Pete and Fito are the best. In the short month since we've been here we've had the pleasure of getting to know these 2 gentlemen. They are prompt and efficient and do quality work! Good job Avalon Wilton on River Road for keeping such a fine team on ...

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Anonymous

2020-12-26  

Look elsewhere way too expensive. Cheap construction, thin walls freezing rooms in the winter. Charging excessive double-digit rent increases to existing renters during Covid-19 pandemic. Charge extra fees for common services. Arrogant management.

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Matthew Adam

2020-11-24   Google

We moved in about 2 months ago and the maintenance staff has been key to making the transition seamless! Roberto and Oscar are both very friendly and always resolve the issues we've had quickly and with a smile. Victoria was also amazing at helping u...

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Andrea Sawaya

2020-10-31  

Great location, close to everything walking distance to grocery stores, restaurants, banks, drug stores, train station... And the community team is awesome, constantly put efforts to make your living here a great experience.

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Anonymous

2020-10-28  

Avalon is a beautiful, well maintained rental community located in the heart of picturesque, downtown Wilton. The staff is extremely professional, polite and knowledgable. When anything breaks, all it takes is an online ticket and it is fixed within ...

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Catherine Breslin

2020-10-07   Google

I recently had a serious issue with my apartment. Marcus, Victoria and Norberto all went above and beyond to make things right. Thank you all very much

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Ryan Lallier

2020-10-01   Google

Their maintenance team deserves 5 stars. Great guys, responsive, and friendly. Thank you!

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Christine Hooper

2020-10-01   Google

Norbert and Oscar were amazing professionals, as they always are when they come for a repair. They were both courteous, polite and knowledegable. The Avalon on River Road is fortunate to have such conscientious members on their team.

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Stuart Berman

2020-09-30   Google

Norberto responded quickly and resolved our 2 small items in about 8 minutes.

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Samuel Lota Jr.

2020-09-29   Google

Whenever there is an issue, Norberto, maintenance technician, can always be counted on to perform a suburb job with excellent efficiency and outstanding good humor. The repair is done correctly and quickly. The entire Avalon experience for my wife an...

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Lance Daniels

2020-08-13   Google

Recently, I had a few "routine maintenance" issues in an apartment I live in here. The onsite maintenance staff, Norberto and his colleague, were able to address my concerns efficiently and with minimal disturbance to my activities, even when there w...

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Kristen Cappelli

2020-07-31  

Amenities promised but never available for use. Leaf blowers outside my door and window at 8am. Emails from management about petty things, but never enforcing more important rules like parking in garages. Trash/recycling building always overflowing. ...

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Carlos Suarez

2020-07-17   Google

Victoria, Norberto and the whole maintenance team at Avalon River Road are absolutely fantastic. They are always willing to help, quick to respond and kind.

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Sara Borden

2020-06-10   Google

Great place to live. Location makes daily life easy with walking distance to stores and ability to walk out the door and walk, run or bike. The staff is professional and helpful. Any maintenance needs are addressed quickly and efficiently.

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Ahmed Orabi

2020-06-07  

Fix resident issues. It does not have to cost me thousand of dollars to prove a point for them to finally fix something. Maintain grounds. It ridiculous that it has been over a year a year and they have not cleaned the grounds. Address ongoing concer...

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Life Is beautiful

2019-12-18   Google

Noberto it's always helpful , very profesional polite it's alwalys a pleasure have him around! Thanks Norberto

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Margaret Whiting

2019-12-02   Google

The maintenance team at Avalon River Road is absolutely fantastic. The whole team is quick to respond and incredibly kind. They've helped me with everything from a dishwasher that wouldn't run (I inadvertently cut off power to it... whoops!) to hangi...

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Marci Zimmerman

2019-11-25   Google

I am thrilled with Norberto and the maintenance team at Avalon on River Road in Wilton. He is always available when you need him and shows up with a smile on his face. No job is too big or too small. Norberto is extremely professional, highly skilled...

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Bracken O'Neill

2019-11-23   Google

I'd like to praise the consistently good and timely work done for us by Norberto and the staff; in particular, during our recent problems with our refrigerator. He and they were able to remove the problematic unit, and get a functioning replacement i...

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Meri Fidel

2019-11-02   Google

Great place to live

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Theresa Blinder

2019-10-31   Google

The onsite maintenance staff, Chris in particular, is outstanding! They are extremely responsive, courteous, and responsible, and do an excellent job. My family and I couldn't be happier with the service provided.

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Alexa Kouvaris

2019-10-28   Google

Norberto is amazing!! He’s always here to help!! He’s a true asset to avalon. Nicole kouvaris avalon River rd #7205

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Stacey Foodim-Sloan

2019-10-04   Google

Norberto did an excellent job of replacing my sink disposal unit. I appreciated his outstanding service.

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Beth G

2019-09-27   Google

Norberto fixed my issues first in the morning. Great service!

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Jacob Chachkes

2019-08-01  

maintenance response. management support.

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Carole Ackerman

2019-03-30   Google

I am sad to be relocating after living at Avalon on River Rd for two years. The convenient location and wonderful staff made it such an enjoyable place to live. Gabby , the office manager, is competent , friendly , knowledgeable and professional. She...

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sdlota14

2019-02-20  

Outstanding staff and service personnel makes this community stand out. We have never rented in our 45 years of marriage and only lived in single family homes and were a little concerned over renting in an apartment complex. Our fears were unjustifie...

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Zo

2019-01-19   Google

Really nice apartments and Gaby at the front desk is very professional and knowledgeable. She was very courteous and helpful in answering all of my questions about the apartments, neighborhood, and even the surrounding schools. The complex itself loo...

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Geoffrey Wozny

2018-10-12   Google

Our thanks to the maintenance team at Avalon Wilton. They are prompt, professional and very informative. It's a pleasure to work with them!

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Anne Lockwood

2018-10-09   Google

We have been extremely impressed with the staff at Avalon River Road. They are very quick to respond to any issue and work hard to remedy the situation. Dennys and Rick were amazingly diligent and professional in handling an ongoing issue in our unit...

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Cheryl Freeman

2018-08-30   Google

Dennys, Rick and Gaby are very responsive and friendly. Great team!

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Andrea Doria

2018-01-28   Google

Thank you to Andre & Dennis for being amazing when needed!! They are professional & very knowledgeable maintenance crew!! Many thanks from Mark & Dre @Avalon River Rd for your quick response in a pinch!! Many thanks also to Rick for responding and co...

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Steven Axel

2018-01-05   Google

I want to give a shout-out to Tania, Rick and Dennys for taking care of my gutters yesterday. There was lots of water noisily coming down in front of my window when it rained earlier this week (and some was getting inside) and they figured out the pr...

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eileen coogan

2017-11-16   Google

Fast service , job completed quickly and competently by Dennis who is very Conscientious.

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Sandra Stevens

2017-11-12   Google

We just recently moved here. I put in three requests this morning with maintenance and within two hours Marcus came, completed all the work, and did a great job. Thank you.

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Christopher Lafond

2017-10-26   Google

Amazingly quick response time. As always! Excellent service.

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Christopher Lafond

2017-07-26   Google

Excellent and fast. I had an issue with the washing machine and in a few hours, a brand new machine was installed.

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Christy Hooper O'Sullivan

2017-04-13   Google

Rick was amazing and super helpful.

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mary vonliebermann

2017-04-03   Google

Rick did a fantastic job.

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Michael Judge

2017-04-01   Google

Loved our stay at Avalon - Staff extremely helpful and pleasant.

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Rebecca LePage

2017-03-28   Google

I can not say enough nice things about Rick and Dennis in the maintenance department. They have consistently gone above and beyond to make sure any issues are resolved and remain that way. In addition to being incredibly timely in their responses, th...

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Erica Feidner

2017-03-02   Google

Thank you, Kathleen Riordan and maintenance team for all of your hard work during the last year and beyond. Much appreciated. THIS WAS FROM LAST YEAR AND I NEVER HIT "POST!" Thank you, Kathleen for your communication assistance and Rick for fixing th...

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Sanjiv Mishra

2017-02-02   Google

The office manager Kathleen Riordan is the best! Very polite, welcoming, always smiling and very pleasant person to deal with. Maintenance personnel do a fantastic job. Very prompt and very efficient!

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Maria Pappas

2016-05-31   Google

Rick and his maintenance crew stay on top of routine maintenance throughout the Avalon properties and the apartments. When we do have an issue, they respond quickly and professionally to handle all of our maintenance needs inside the apartment. They ...

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Anonymous

2012-10-05  

Stay away from Avalon Wilton, 25 River Road they offer you a lower rate for the first year than raise your rent anywhere from 15% to 25%!! Way too expensive for what you get!! Noisy kids after dark... Also, terrible customer relationship management!

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Anonymous

2012-08-01  

Way too expensive, terrible floor plans, tiny kitchens, small closets and very poor management!!

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Anonymous

2012-01-21  

Avalon Wilton 25 River Road Wilton is way too expensive over $2,600 for a 2 bedroom apartment. All the apartments are freezing cold in the winter because they are above the garages which are not insulated. They also charge over $125.00 a month just f...

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Anonymous

2004-04-08  

Fairly new construction, well-maintained and well-kept. High end in terms of amenities and cost. Tremendous snow removal. Somewhat sluggish on response for maintenance, most requiring several calls. Nice staff, friendly. Atmosphere is family-oriented...

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Showing 84 reviews with content.

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