Reviews | The Esquire on Fifth

Gustavo

second edit: in the past few months bozzuto has fixed the elevator issues and we haven't had any issues with garbage disposal. I also had some issues in my unit and the requests were solved in a timely manner. edit: currently updating my rating to 3 ...

Anonymous

I’m extremely grateful to Tina Hill for her outstanding help in resolving my washing machine issue. She was incredibly responsive, professional, and patient throughout the entire process. Tina took the time to clearly explain the steps and fol...

Sam Nubile

I've lived at the Avalon (now "Esquire") since July of last year and want to provide some very important guidance for future residents. To preface, I will be moving out later this month (September 2025). The building recently sold from Avalon to Bozz...

Tony Edwards

DCHA Housing Applicants beware. Don't bother your time looking for a home here. This property discriminates against DC Voucher holders. I recently had to file a complaint against them with DC Office of Human Rights. Sadly still now being the year of ...

joeblow2233

We are now on the third month with a broken elevator. Reports about the trash being regularly out of service and bug infestations are spot on. Many of the staff are rude and lazy. Avalon is selling the building and clearly no longer cares. Hopefully ...

Sara Oporta

I was excited about living here initially until I was met with infrastructure issues quite often. Trash chute & elevators are always out of service. I had a few maintenance issues that have been dealt with with not the best quality until my third tim...

Matt Kelly

Over 5 dishwasher requests and not fixed! Elevator hasn’t worked for 2 months! The only reason they don’t have more one star reviews is they ask people to take them down. Avoid this building at all costs, overpriced and so many better in the area...

yichenxi wei

For Terrance and Jordan, pretty good customer service.

selena zhao

Avalon has really great service. When my blinds broke, Terance came and fixed them very quickly. He was friendly and helpful, and I really appreciate his work. It made me feel well taken care of living here.

Keli Doe

I’ve lived at Avalon at Gallery Place for some time now, and while the location is convenient, my experience has been far from ideal due to a number of serious issues. Throughout my time here, I’ve dealt with recurring problems including mice in ...

Deborah Rowe

We lived at Avalon Gallery Place for three years and would wholeheartedly recommend it to anyone looking for a great place to live. From the front desk to the leasing office to maintenance, everyone is amazing. Even during emergencies (our apartment ...

Rahul Verma

This place is very well maintained and I had a wonderful experience living here for a little less than a year. - I must make a special recognition for the amazing and expert at his job maintenance lead Terance Shields. He was on top of every request ...

Yuntian Xu

The customer service is great and fast. Thanks to my bro terance!!!

Cynthia Yu

The maintenance team is incredible! Terance is super efficient and always such a pleasure to talk to—he really makes this place a great community.

Zhiming Qiao

Terance is a responsible maintenance worker who promptly repairs the equipment in the apartment.

Ruqi Zhao

Terance is really good maintenance we get help from him a lot

Lekha Amin

Terance is one of the best maintenance people I’ve experienced in a building. He always goes above and beyond!

Luke Wirth

Terrance was quick and effective with service

Marcela Onyango

Terrance is great! He came to fix some things and taught me a lot about my own apartment. Even offered to give us restaurant recommendations!

Jasmine Liu

Terance did a wonderful job for my lighting problem in my bedroom!

Leandra Yang

Terance did a wonderful job at my apartment for my ac

BINGJIE XIN

The front desk concierge Addis helped me open the bedroom door in less than a minute that I accidentally locked out. Thank you so much Addis.

kenneth poje

Great place. The service provided by management and especially the head of maintenance who is a resident in the building is exceptional.

Keegan Williams

Echoing what others have said, Terance is the best maintenance service I've experienced. He is knowledgeable, quickly diagnoses and resolves issues, is great at communicating the status of tickets, is happy to explain what the problem is and what he'...

Yingzhou Chen

Terance did a great job. He fixed my air conditioner really quick.

Madison Garcia

Terance is the friendliest person in the building and he’s quick to fix your maintenance issue. He came to fix an issue with our AC within 10 minutes of us putting in a request. He thoroughly explained everything we needed to know and solved the is...

Iv Lee

This place would not run without Terance and his maintenance! Quick, reliable, and performs at a high caliber of excellence ensuring each ticket is only closed when the work is done well.

Ed Kelley

Terance, first and foremost, is a professional in every sense of the word. He listens as we explain the problem, analyzes the situation, suggests a solution, then goes immediately to work, whether he does it himself or with colleagues. Our issues hav...

Nick Caulley

This is the best maintenance service of any apartment I’ve ever been at. Terrance came in and helped me with my AC and even went above and beyond to show me things about my new apartment that I didn’t even think to ask about. He is very knowledge...

Jingfu Wu

Terance gave me great service today to fix the stove~

Michael Liao

My bathroom was locked. Terrance and Addis helped my unlock it efficiently. Very nice and amazing people.

LaShawn Reed

Iam a tenant at Gallery Place and the custumer service which is Terance and Brooke is excellent in helping you with your business situations.

Sijia Wang

Thanks Terrance！good experience！

Evan Grossman-McKee

Terance was super helpful in fixing my maintenance issue. He immediately fixed my door lock in a matter of minutes to ensure I could enter and exit my apartment. He was very friendly and professional through the entire interaction.

David Cho

Terance resolved my maintenance requests quickly and efficiently on the day of the requests. Thank you for the kind and amazing help!

Savita Batra

The staff, specifically Terance and Tavid, are amazing help whenever you have maintenance issues!

Naomi Minwalla

Terrance is the BEST! Fixed our heat in 5 minutes.

Laila Masumi

Great and quick maintenance. Terance was so friendly, quickly fixed our heat, and let us know exactly what was going wrong. Great service!

Sue

Front desk madam hanged up my phone during the phone call and being ridiculous. And first she didnt give me the call back when hanging up phone，and she tell me the car can drive out at evening tomorrow. Second when I come down to the lobby to ask w...

Rebecca Byrd

The building is warm and cozy with a real fire place. The customer service of the staff is exceptional. I would recommend this place to all my friends and colleagues. I will visit the building again definitely

Darnisha Thompson

The front desk staff at Avalon Gallery Place is always super nice and helpful. I really appreciate watching Brooke go above and beyond for the residents.

Gilles Bertrand

I want to thank Terrance for the prompt and excellent work on New Years Eve to fix our bathroom issues in room 610

Real Anila Ali

I’ve lived here for four years and I couldn’t have chosen a better place to live in DC. I love the location and the proximity to where I work, Capitol Hill. I love the friendly staff and the safety.

Jean Gleason

Addition: Terance has been amazing and quick for every request we have made! We had Diamond helping us with securing our lease and moving in and we could not have gotten luckier! She went above and beyond with taking extra pictures for us of our unit...

Janet Graham

Terance from maintenance is wonderful. Any issues were addressed in a timely manner and our move out inspection was very simple. He accommodated my schedule in order for me to vacate in time for a quick move.

Yutong J

Terrance is friendly and help us a lot.

Helen Liu

Terance’ service is great. He is professional! Great service!

Guozhen Chen

Terance is a helpful person. He helps a lot to me. It is my pleasure to get his assistance.

Jory Heckman

We are long-time tenants of this building. We had a great experience living here until we moved into a new unit in August 2024. As I’m writing this, we don’t have hot water - and we haven’t had reliable access to hot water for two weeks now. We...

Simon Michnick

Terrence shields consistently provides great service and support. Thank you Terrance.

Eun Kyoung Choe

Terance did an amazing job fixing the blinds and lights promptly! He was professional, efficient, and very friendly throughout the entire process.

Rachel Tuzo

Terrence from maintenance was great. Really friendly and kind. He fixed the issue quickly. Also has a great knack for remembering pending issues and the fix needed. Overall, stand up guy.

Juliana Sanchez Chandler

Terrance helped me solve a few maintenance issues around my home, and he was incredibly professional, efficient, and thorough. His attention to detail and friendly demeanor made the entire experience exceptional. I really appreciate his help!

Ares W

I strongly recommend avoiding living here. You need to cover the sink because fruit flies and regular flies come out every day. You can’t open the windows because the living room windows don’t have screens, and flies from the trash bins downstair...

ruokun jia

Terance gave me a pretty good maintenance service and saved my toilet (stop leaking water)!

Shiyi Chen

Terance helped us fix the stove problem that would not light. He was very professional and patient. We are very grateful to him！

Nicole song

Terance helped me for the maintenance and he was nice and show the room how the stuff functions

Vibhu Yadav

I originally gave this place a scathing one-star review due to the numerous issues I faced when I first moved in. Things started off on the wrong foot with broken items and a subpar paint job. The AC barely worked during the entire summer of 2023 and...

Zhi Zhao

The technician Terrance did really well, he fix our disposal really fast and did great service. He is also a nice person!

Yuhan Xiao

TERANCE got a good customer services.

Qi Wang

Terrance came to my apartment and fixed my AC very quickly. He is very nice person!

Brooke Siegler

Terrance is awesome! He explained what was wrong, how he would fix it, and how what he did would fix the problem. And he is so kind!! Thank you Terrance!

Carter Grimmeisen

Shout-out to Terrence for quickly fixing issues with our sink.

morgan cahoon

Amazing help from Terrance! He went above and beyond by coming in on his day off to fix my shower. Not only was he quick and professional, but he also took the time to thoroughly explain the issue to prevent reoccurrences in the future, and he ensure...

Robb

Terrance was great at fixing the issues. Thank you.

Nitiana Mann

Amazing front desk staff. The place has everything you need and is conveniently located. Love the staff at the front desk.

Claire C

Lead tech Terance the best! He helped fix my bathroom basin. Super helpful to my life, really appreciate it!

南希哈（ohkccc）

Terance the lead tech helps to fix our room problems very well, he is nice and very helpful. Help us fix the bathroom basin, AC and door. Really appreciate!

Lan Mu

Terance, the Lead tech is so so good!! I really appreciate him. He helped me fix the sink, AC and the door. Also, he is very friendly and polite, solving the things quickly.

Madeline Usdan

very impressed with the timely work by Terrance, have thoroughly enjoyed living here!

Nathanael Baumann

Terance goes above and beyond! Extremely helpful and friendly, and enthusiastically willing to help with anything urgent all hours of the day. Makes the whole experience!

miah922

Very professional service. During a heatwave our A/C went out. Maintenance was up within minutes of calling and set us up with a temporary a/c unit until they could get our central air fixed. They had our air conditioner repaired and our family coole...

Aisha Ali

I want to give a special shout out to Terrence who always helped me with maintenance requests. He always goes above and beyond. He truly cares about the residents and makes you feel taken care of.

Cassidy McGoldrick

We recently moved in and needed some help with our AC. Terance came to help and went above and beyond to show us how everything in the apartment works! We really appreciate his help!

Emily Krigsman

Terrance who works in maintenance is very tentative. He took the time to walk us through everything - from opening windows, to AC, to outlet portals. He is dedicated to making sure all your questions are answered and service requests are met. He love...

LifeLangue Leo

Maintenance team does a great job of responding quickly to maintenance requests and fixing whatever needs to be fixed in our apartments. Really appreciate their timeliness and communication!! Thank you all so much!!

Mohit Jain

Mr. Terrance Shields was immensely helpful; he responded promptly and paid attention to the technical issues of my apartment AC unit. He’s efficient and knowledgeable. Equally important, he genuinely cares about the residents!

Colin Maloney

Our toilet broke late afternoon on Friday and we thought there was no chance we get it fixed the same day but Terrance fit us in late. Always super friendly and helpful

Hussein Ramlawi

Nice place to stay when on TDY.

I regret to inform potential residents that my time at Avalon at Gallery Place has been marred by a series of persistent and unresolved issues. I’ve had to contend with mice in my apartment, which is a clear sign of neglect when it comes to pest co...

Jie Jiang

Excellent maintenance services! Terance was very helpful, solving my two requests real quick. Fast and efficient!

Keli Doe

I regret to inform potential residents that my time at Avalon at Gallery Place has been marred by a series of persistent and unresolved issues. I’ve had to contend with mice in my apartment, which is a clear sign of neglect when it comes to pest co...

Ifunanya Ifezulike

Terance did a fantastic job helping me fix my AC issues. He worked tirelessly to identify the issue and made sure I was comfortable by providing me with a wall unit while he continued to troubleshoot the issue till it was resolved. He was always very...

Tawni Kind

We couldn't be happier with our apartment at Gallery Place. We love the location and amenities! Terrence and the entire staff are a delight!

Maria Fernanda Petri Betto

Terence did a great job fixing an issue with our AC unit

Eileene Braxton

Terrence is so good at his job and really cares about the residents and our apartments. He is very knowledgeable about his job and knows everything about the building and takes pride in efficiently fixing all of our maintenance issues. He and his tea...

Grady Stevens

Great maintenance service from Terance!

Xiaodeng

Terrance has a wonderful maintenance skill and nice personality!

王启瑞

Tarence gave me a really good service，he fixed my toliet really quick

Reginnna ZYK

My bedroom door was locked strangely without none inside. Terance help me open my bedroom door very quickly！

Yuefeng Liu

Terance clean my sink and help me solve the problem! Really appreciate for his help! Nice service that you will have in the Avalon!

K. A. Beard

High-class Apartments.

Hanying Yang

Terance is great in helping me with my stove issue, very professional in his work!

Chris Hareas

Great maintenance service, especially Terance!

Crestwood Pet-sitter

Ms. Ayanna, the concierge in the evenings was supportive and welcoming as I set up for the event catered to the residents of the Avalon at GP. She was helpful in creating visibility of the promotion being offered to residents by the sustainable deliv...

Bryan

Nothing but good things to say about this apartment building! Maintenance staff especially is quick and responsive - my electricity went out late at night, so I put in an emergency work request and someone gave me a call within 30 minutes of my reque...

Katie Leigh

I moved in about 3 months ago and I have nothing but great things to say about my experience living here! I love the building, location, staff, and my apartment SO much. I’d like to give a huge shout out to the maintenance, leasing, and concierge t...

Shirley Perrier

My microwave wasn't working properly. Mehki responded to the request and place an order for a new microwave. Terance just completed the installation the new microwave. He cleaned up the area and walked me through the features of new microwave. Thank ...

Amy Su

Terance did an amazing job fixing the hot water at my apartment last night. His quick response and expertise made the whole process very smooth!

Em Richardson

I lived at the Avalon for around 2 years and have only good things to say. When I first moved in and realized that a higher-up unit would suit me better, the leasing office took immediate action on my concern and helped me transfer units with minimal...

Nevik

Good location for Penn Quarter, Capitol Hill and the National Mall.

Chenfei Li

Terance gives me a good service!!

Emily Brown

Really appreciate Terance and the maintenance team. Very responsive, friendly and helpful.

k

Terence fixed my kitchen light and AC filter as soon as I requested it. The staff at Avalon work hard and are very kind!

kang weining

Terance is super helpful and solved my heater issue quickly!

Ryan Mittl

Terrance the lead technician always provides excellent service. Just put 3 requests in yesterday and all fulfilled this morning plus extra.

Amy S

Excellent maintenance services! Ishmeal was very helpful, swiftly replacing both my microwave and stove knob. Fast and efficient! I couldn't be more satisfied with the outcome!

Jiaqi Zhang

Terance is a super excellent staff

Mads Ward

Below is my original 5 star review. I was left with no choice but to change this to a 1 star review due to complications following move-out. Everything I stated in my original review remains true and this review does not reflect on the building staff...

S J

This building is crawling with mice and management is doing nothing to remedy the issue! I saw two in the lobby running around like they pay rent.

DaDonDon

Great location! Tuns of restaurant options and entertainment in the area and its 3 minutes from the closest metro! My favorite are the monthly resident events. Last but not least Avalon at Gallery Place has an amazing team of dedicated and caring ind...

Darriel Smith

Terrance the lead technician was so great he came to fix a another situation but was so helpful and informative. When asked to help fix some other issues that we have been meaning to schedule a appointment for he handled the situation quickly and pro...

Chase Carroll

Avalon is a great place to live. The digital access system is highly convenient and feels secure, there are numerous services and amenities available, and the staff are fantastic. Special shoutouts to Donisha Brown, who was very helpful in obtaining ...

Chelsea Luo

Great maintenance services! Terance was super helpful and fixed both my sink and fridge, which were leaking. Response time was fast and he explained what the issues were. Chill guy. Couldn't be more satisfied. Now I can use my fridge in peace without...

Sheila Azad

Terance was a fantastic service technician. He was polite, knowledgeable, and efficient. He clearly knows what he’s doing and I am very impressed with his work!

Sky Maxwell

Moving rather fast to DC, I was pretty worried about getting settled and finding a place to call “home”. Avalon quickly became that place. From the beautiful view to the natural light to the absolute best staff, it’s hard to ask for anything be...

Grady Stevens

Terrance did a wonderful job helping with maintenance. Very quick, knowledgeable, and polite service

Prœttest Bãë

Mrs. Anita Crypto Fx She's very professional, knowledgeable on the aspect of forex and cryptocurrency , she helped me get an awesome and decent Profits of $13,520 with just my initial deposit of $1,000 ! She answered all my questions and was able to ...

Lilly Clark

Beautiful building with a great, central location. We are transferring from another Avalon building, and Donisha made the process super smooth and simple. Thankful for the support, and grateful to know we are in good hands at the new apartment!

Shirley Perrier

The staff at Avalon makes it a great place to live. They are professional, kind, and responsive. Fahim responded to my latest maintenance request to fix a bathtub issue. He came prepared and addressed the issue quickly, which is great because I had a...

Madeleine M

Lived here for a while, literally have zero complaints. 6 months in we had our first maintenance issue and Fahim was here to remedy the problem immediately and it was resolved with in the day. He handled it with humor, kindness, and timeliness. Great...

Mary C. Oakey

Terance our tech here at Avalon was amazing! Super helpful, fixed my issue within my complex right away and answered a bunch of other questions I had about my unit. Thank you!

Lauren Caspers

Terance was great! Fixed all my problems quickly and was friendly while doing it 🙂

Alexander Alpi

The Maintenance Team has always been a great help! Terrance was a great help in getting a quick repair. He got the K-45 and fixed my drain perfectly. Thank you!

Lisa Junior

The maintenance team at Avalon is simply the best, Fahim is outstanding, he’s so professional, and very knowledgeable about his work, he goes above & beyond to enhance residents experience, I really appreciate his dedication and professionalism. We...

American Multifaith Women Empowerment Council

Love to live here- the Avalon team make sure we feel at home. I specially appreciate the maintenance team who take my calls seriously and always fix the problem. Fahim - is awesome- he’s polite and professional and solve the issue. The follow up is...

Reilly Townsend

Terrence was fabulous! He fixed every issue I had, and made it better than when I first moved in. He was so kind and professional, and I cannot thank him enough. 10/10!

Yuliia Stelmakh

We are very grateful to Fahim for his awesome work. He changed our lock and was very polite and attentive. He did everything very fast and and gave us all information about it which we needed. Thanks for him personally again!

Kelley K

Terence from AVA H Street came and fixed our door late at night when we thought we’d be locked out—he was so friendly and so determined to get our issue resolved quickly and effectively. Really appreciated his calm and help during our emergency!

Clarisse Marcella Alpaert

Great community, nice amenities, and friendly staff!

Hang Gao

Great maintenance and concierge staff. Go David!

Fada Nyam Fada

I can invest my last dollar with only one person and that's Mrs Lilian wilson who prove to be the most honest and trustworthy Expert trader. she's the best account manager I have ever known or heard of. She has been helping me. I started with just $9...

Jordan Dyer

My roommate and I just moved in and have had an amazing experience so far! We had an issue with the A/C in our unit and Terance and Omaru were incredibly helpful and worked to resolve the problem as quickly as possible! The entire staff is very profe...

Amanda Corrado

Terrence quickly resolved an ongoing maintenance issue for me and did a great job explaining each step in the process!

Jared Greenspan

Fahim has really stepped up and is a rock for the maintenance team, quickly responding to emergencies and always with a smile.

Shirley P

Avalon is one of the best building I've lived in. The building is well maintained and the staff is great. I submitted a request for a leak in my bath tub. David fixed and leak and ensured the bathroom was clean after he was done. Thank you David!

Nicholas Jacklett

Daniel did a great job attending to all of our move-in maintenance concerns. He was quick, efficient, and super helpful throughout the entire process!

David Soldner

We lived here for two years and we can't recommend it enough! The building has great amenities, all of which are in very good condition (rooftop, gym, package room, etc.). The location is very convenient to walk to the grocery store, museums, the mal...

Carter Bowman

Daniel did a phenomenal job working on my maintenance issue!

Lara p

We had a problem with the sink and the other day they send a Jack of all trades for fix it. Super fast

Lauren Liebler

This is a review about maintenance - David did a great job helping me on 6/9. I made my request at night and it was fulfilled by 9am the next morning. Very efficient! Adding that Daniel helped on 6/13 with a huge task of fixing the window that was op...

Ayanda Francis-Gao

Daniel was so helpful in the move-in process by jumping in to help fix minor issue and answering any questions I had. Thanks Daniel!!

J Florino

he front desk team is very friendly and pretty quick to respond to emails and inquiries! Daniel and the others in maintenance are polite, quick, and thorough when issues arise and helpfully explain whats happening when problems occur.

Emily Peartree

Daniel & David we're fast and helpful when my washing machine decided to overflow on a Sunday afternoon. Daniel came in about an hour after we called the emergency line and assessed the machine. The next day he and David were there and able to fix it...

Jorge Gonzalez

I lived in Avalon at Gallery Place for 3 years (2019 - 2022) and I can't recommend it enough. The staff is friendly and always eager to help. They always have fun community activities and promos that really make you feel that they appreciate having y...

Aisha Ali

Daniel, who is on the maintenance team at Avalon, is amazing. He is so knowledgeable about everything and always knows how to address any maintenance issue quickly and efficiently!

kannan sankaran (sc00bysnax00)

Karimi came within 30 or so minutes of us putting in our maintenance request and quickly fixed the problem, thx!!!

Brendan Molloy

Location is central to all, great views from the roof, stellar gym, and the apartments themselves are very well appointed. What sets the building apart, however, is the extraordinary service. We’ve only had to make a handful of service requests sin...

Hayley Milczakowski

I’ve lived at Avalon for two years and have enjoyed my time here. The staff has always been kind and responsive to service requests. Shoutout to Daniel for quickly repairing my dryer today!

Matthew Gayden

Daniel was really helpful when I had a problem with my kitchen sink. He fixed it very quickly and was very polite. The service was great.

Zachary Feldman

Karimi was incredibly helpful when making the maintenance repairs. He went through each item, explained the changes that needed to be made, and worked in a swift and efficient manner.

John Hardie

The maintenance guy Karimi did a great job with our maintenance request!

Khaled Yassir

You should live here if you like dog piss in the elevators and the entrance every day, and for your lock to stop working every other month. That was my experience at least! Would not recommend!

Khaled Yassir

They will make up fake charges once you move out to charge you more money. They also do the least possible to help you when you live there. Live literally anywhere else if you can.

Nitin Iyengar

Karimi helped me with a maintenance issue in my apartment, and was absolutely fantastic. One of the best parts of living in this apartment complex is the speedy and reliable service whenever maintenance issues pop up, and Karimi is the prime example ...

Meredith Johnson

We had such a positive experience with Daniel, who helped us with an issue we were facing with our lighting. He was extremely professional, courteous, and kind. Thank you to Daniel! We are so appreciative.

Alexander Nickol

When we had some difficulties with the water heating in our apartment, Fahim came shortly after we filed our maintenance request and promptly fixed the problem. He was incredibly pleasant to work with and did an excellent job.

Shannon Finney

We had a very leaky garbage disposal with water collecting under our kitchen sink. Daniel came to assist us with this and did an awesome job! No more leaky sink. Thank you, Daniel.

Lillie Moller

Daniel's service was great. He was very kind and extremely helpful.

Bruce Thomas

Daniel really came through for me w/ a maintenance issue and I really appreciate how hard working and professional he was. He did a great job, and I'd highly recommend him!

Carly Wolf

Karimi unclogged our sink quickly and was very helpful with our maintenance requests! The entire maintenance team is very responsive, efficient, and friendly and makes living at the Avalon that much better.

Andrew Lewis

Daniel on the maintenance team has been extremely responsive and helpful!

Catherine Winslow

Avalon at Gallery Place has been a fantastic place to live this past year! This is the second Avalon property I have lived in and in addition to the wonderful location, amenities, and rapid response to requests for apartment fixes, the staff themselv...

Brian Kq

The maintenance team here is excellent and truly the best part of living here. Always prompt, professional, and capable. Daniel today was great and we always appreciate it

Maria Freeman

Maintenance is always very quick to respond to my request. Fahim is professional and polite and always fixes the issues quickly.

Kelsey Woodford

My husband and I love living here. The apartment is great -- well-designed and comfortable -- but it's the staff that really make the experiences. We've lived in many different setting before moving to DC, and Avalon is the best we've experienced in ...

Emily Carew

Everything has been great so far! Daniel on the maintenance team has been especially helpful with doing a few requests fast and efficiently.

Felipe Sanz

Daniel really saved my evening this past weekend. My apartment door wasn't working and it was incredibly late in the evening. Not only did Daniel answer the call, he arrived quickly and handled the situation like a professional. Really a great guy an...

Allison Mond

Moved in a month ago and have had some minor to moderate issues with our apartment (it's an unrenovated unit) but the building has always been quick to send someone to fix it and the issues are resolved quickly. Fahim in particular has been wonderful...

Andrew Shi

Excellent and responsive maintenance team. Fahim helped me troubleshoot a problem I had with my A/C the same day I put in the request. He installed a new thermostat on the spot. Very professional and efficient!

Scott Russell

We recently moved and have had good experiences with the staff and maintenance, who are both professional and knowledgeable.

gene m

I have been at this location since 20006 My experience here has been very rewarding. All staff have gone out of there way to be helpful I have never encountered any major maintenance issue and if memory serves correct i think ii have only needed staf...

JJ Smith

Great front desk and management

Michael Thompson

Before I decided to move to Avalon at Gallery Place, the first thing I did was come here and check the reviews - I'm sure I'm not the only one that does this. I almost couldn't believe that a building could be held in such high regard by so many revi...

I resided at Avalon at Gallery Place in Chinatown for 1 year and 8 months. The concierge/staff personnel were always attentive and helpful (Jim is the BEST!). But management seems unconcerned with the tenant experience. In the last month of my first ...

Daniel Frank

With years of apartment living in several cities, I can say Avalon at Gallary Place boasts a great property and staff! Special shout out to Enjay in the leasing office and David with maintenance for their attention to detail and always pleasant dispo...

Ryan McClelland

We lived here for two years. Fantastic location with proximity to everything. Rooftop views are excellent, along with the grills and ambiance. Lounge is good for hosting events, socializing, or watching TV. Gym is pretty good for how small it is. The...

Youngmin Choi

Great tasty sandwiches

Hannah Owens

We lived here for just 9 months because we purchased a home, but it was the best apartment building we have lived in, hands down. The people are amazing - so friendly, kind to our dog, honest. I could not say enough great things about the front desk ...

Adriana Aldgate

Moved into the building a few weeks ago, but it was our top choice since we went looking for apartments months in advance. The location is unbeatable (at least for me, since I work right across the street), the building is great (fireplaces in the lo...

Elaine M. Speller

I have lived in the Avalon at Gallery Place for several years -- for good reason! It has been literally the gift of time. When they repaired a feature/equipment in my apartment home today -- it was a full court press. Ramonia, David, and Anna are won...

Mason Riggs

David came by and fixed our sink he was incredible definitely deserves a raise. Avalon did well hiring him.

Patrick Mikhail

Just moved here. Great experience so far!

Kate Irby

The staff of this place and the location is wonderful, can't say enough good things about them. Right by the Capital One Arena, great restaurants, the red, yellow and green metro lines. The rooftop is a great view, fitness center and bike storage are...

Michelle Vasile

Excellent experience upon checking in. Robert was genuinely happy to answer all our questions and is very knowledgeable about the area. Thank you!! The apartments are awesome and very close to everything we wanted to see while we are here on vacation...

Teddy Rossi

This place is the absolute best! Marc and his team are always on call and make sure all my issues are resolved, giving out a helping hand and going out of their way to make sure I’m a comfortable resident. Romonia, Robert and Jim in concierge are a...

Marisa Ebli

I recently moved out after living here for two years. The building and the staff are excellent, especially Robert and Jim at the front desk. They are incredibly committed and helpful with whatever residents need. The maintenance staff was also very e...

Randall Haurez

My family stayed here on a short vacation and Id have to say, it was wonderful. The front desk staff was great, Robert McCray was great!!! Hands down, made our stay feel so much like home and so friendly and welcome to help.

Christopher Baker

Mek did another great job in my apt - he fixed up my blind real nice.

Brian Elliott

My family and I did a short stay. Nice place in a decent, accessible area for tourists and visitors. Would stay again!

Kelly Gamble

My boyfriend and I lived in a 1 bedroom apartment on the 5th floor for one year. The best part about this apartment building is the front desk staff. Robert, Jim and Ramona are the best front desk staff in the business! They are always going above an...

Chris Gale

Avalon at Gallery Place is a great building that has met all of my needs in an apartment home and community. The staff is tremendous from the front desk/concierge to the leasing office. All of them are extremely knowledgeable and friendly, always gre...

Sitarah Kassam

Staff/team are lovely to interact with! Very professional and accommodating and always open to answering questions or resolving even the smallest problems. Definitely recommended!

Sitarah Kassam

The property management/team are superb! Very friendly and professional, as well as welcoming! I wasn't sure what to expect considering I had never met with any of the management team at Avalon before and it was without a doubt, a pleasant experience...

GSO

Great apartment with super nice people work there. Special shout out for Mek the maintenance guy who always active, ready and fast to fix anything in my apartment. Last time he was willing to spend a lot of time to fix leaked toilet in my apartment a...

Katherine Kennedy

Convenient location. Gorgeous units. Proactive management. I find this building to have the perfect setting in the city. It's walking distance to restaurants, red line metro and The Verizon Center! Marc - their property manager - is selfless and proa...

Lauren Dickert

I recently moved into the Avalon and have really enjoyed the community. When I was looking for a new apartment, I saw a number of buildings in the area, but ultimately decided on the Avalon for a number of reasons: I loved the combination of the amen...

Alisa Silverman

Love living here! Only gets a 4 instead of a 5 because of 7am loud trash pick up!

Bev Forck

Great attention by Robert at the front desk! He made our stay special.

Truck Chef Ro

Just came out of this great building, nice view of city from the roof top. You can't beat the location it's near the Verizon Center and high end restaurants. Staff was friendy and give good recommendations on where to eat and site see. A in my book.

Sophia Zhang

This review is a shout-out to maintenance staff Mek, who spent over an hour helping me fix my window, blinds, toilet, and kitchen sink. On his way out he noticed the door hinges were squeaky and oiled those too. I really appreciated his diligence and...

Maria Hargis Griego

Excellent location and very friendly staff! 2 Metro stops are extremely close!

Sabrina Distelhurst

Very nice building with great amenities and awesome location in D.C. Wonderful staff and excellent Front Desk who are always willing to help you with anything and everything you need. We are certainly going to miss Robert and Jim!

Becky Hannan

Excellent staff, great customer service, proximal to metro and tons of bars/restaurants/museums. I'd definitely recommend.

Dianne Cheek

Avalon at Gallery Place is a wonderful place to live - great location, nice facility, and nice, caring staff.

Christopher Sellers

Have really loved living at Avalon at Gallery Place. Very nice amenities and very conveniently located between Chinatown and Judiciary Square metro stations. 24 hour front desk service is also a great living accommodation. Only downside is that the m...

Chris Schubert

Love this building. Online webportal makes it really easy to pay rent and to submit maintenance requests. 4 grills on the roof so you never wait (and an outdoor TV too). Great front desk staff, especially Jaince, who has been a life saver too many ti...

Stephanie J. Neill

Great front desk staff, terrific location, and very pet friendly.

Jessica Sachs

Avalon at Gallery Place has been the best choice for living for multiple reasons: It is located in a great spot, is a great building with amenities, and most notably, a great front desk staff! They are always welcoming, kind, and helpful. I am so hap...

VB

My husband and I lived at the Avalon at Gallery Place for nearly five years. We had a wonderful experience living there - we took great advantage of the amenities including the newly renovated gym and rooftop patio / grill space. The concierge & main...

Julia Bryan

Great place to live- attentive staff and awesome location!

Anne Ellis

Delighted that I selected Avalon at Gallery Place - just moved to DC from Phoenix and I'm enjoying the proximity to shopping, great restaurants and the metro. Most importantly, the staff here, from Community Consultants to all of the front desk Conci...

Ashley Simpson

I recently moved to DC from Manhattan, and I could not have picked a better place to move. The staff here are warm and always helpful. The shared facilities, which include a roof terrace, several meeting spaces downstairs, and two workout facilities,...

Jane Reid

Avalon is the perfect place for us. Location, convenience, facilities, staff. We love it all.

Elaine Stern

My husband and I love living at the Avalon. Great location and amenities. Front desk staff (Jim and Robert, in particular) are wonderful and very helpful!

Caleb Walker

Great location, friendly staff, safe community, wonderful amenities, and amazing apartments. Great experience all around.

Maulina Sharma

Amazing place, great location. Can walk to most places. Pristine inside with big rooms and bathrooms. Tastefully done up. Quiet and private. Very friendly and helpful staff. I would stay here again and recommend to all!

Zan Guendert

Perfect location, friendliest front desk staff, great roof top views, high quality apartments

The address is essentially Chinatown! You are in the middle of everything. However, you don't have to be. This community boasts the gift of time -- and it is true! From the rooftop skyline between the Washington monument and the US Capitol to the ATM...

Manuel Madrid

Awesome

Craig Bender

I love my new home for several reasons. Ten minute jog to the national mall. Unbeatable relativity to metro. Friendly and accommodating employees. Beautiful rooftop views and accommodations for entertaining.