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Ratings & Reviews

Here's what our residents and prospects are saying.

Nina Richards

2023-11-26   Google

My tour was fantastic, Jackson was great. I did not expect to like the 1 bedroom 1 den because I thought it would be too small. Under 1k square foot and coming from a house, I just couldn’t see myself living there comfortable. But after I toured th...

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Glen Guldbeck

2023-11-19   Google

I have lived at West Broad in Falls Church, VA for the last two years. It has wildly exceeded my expectations for what "community" living can be like. Great neighbors, beautiful amenities, and a location beyond comparison. There are plenty of fun soc...

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2023-11-06   Google

I lived in WestBroad for 3 years, a wonderful apartment building, and I couldn't be happier with my experience. From the moment I walked in, I felt at home. Front Desk staff is amazing. They are highly responsive and attentive to any concerns or main...

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Serena Eley

2023-10-24   Google

West Broad is a luxury apartment community conveniently located adjacent a Harris Teeter, near an eclectic choice of coffee shops and restaurants, within walking distance of 2 Metro Stations, and a short jog from the W&OD trail. It has an impressive ...

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Kelly Pavela

2023-10-24   Google

Mov in experience was tremendous. I learned all I need to do is communicate with the mgmt team and everything is solved within minutes or hours, depending on the issue. I needed a new dryer and had one within the hour! Talk about resident service.

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Robin Pulley

2023-10-21   Google

The resident events are extremely enjoyable and very creative. The staff is friendly and helpful and the space is clean, smells divine and appears to run efficiently. Nice job!!

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Ruiz Family

2023-10-05   Google

Jackson was phenomenal giving me a tour. I’ve chosen not to go with WB because the apartments weren’t maintained well. Inside the apartments there were gaps between the wall trimmings and carpets. A finished apartment appeared to have pieced the ...

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Nana Frimpong

2023-08-30   Google

Assistant Manager, Ibrahim, provided a great tour of the rental units, amenities, and surroundings. Answered all my questions and provided me with information on how to view upcoming unit vacancies. Did not feel pressured during tour.

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2023-08-21   Google

West Broad is a great place to live thus far. The concierge staff is phenomenal, extremely knowledgeable and helpful. So happy I chose to live here!

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Jay Robert

2023-08-12   Google

Great location, nice apartment with better amenities. No complaints. Grocery store below. Ample parking.

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Jennifer A

2023-08-10   Google

I recently had the pleasure of touring an apartment at West Broad with Cadian. From the moment I stepped into the building, I was thoroughly impressed with the professionalism, knowledge, and friendliness displayed. Cadian patiently answered all my q...

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Bev Rimmer

2023-08-07   Google

Jackson Bishop was my Virtual Tour host, and his energy and personality were excellent. I enjoyed my tour of the apartments at West Broad. Thank you!

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Kimberly Swart

2023-06-03   Google

Tour was amazing, great customer service and easy to schedule. Personalized discussion as well at the beginning which was awesome and made the tour more productive!

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Jiwan Chong

2023-05-20   Google

My experience living at West Broad this past year has only ever been positive. The management, maintenance, concierge, community, and amenities were always top tier. A big shout out to Mueed from concierge for going above and beyond at assisting me w...

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Howard Travers

2023-05-20   Google

The manager of the residencies, Kimberly Eley was extremely pleasant and helpful throughout the application process as well as during the orientation and moving in procedures

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Brett Dengate

2023-05-16   Google

We really appreciated Sierra’s help with setting up the tour and Kimberly’s positive energy and friendliness during our tour. We were impressed with the layout and the amenities and West Broad is certainly our number one preference in the area an...

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2023-05-13   Google

we had an painting event for the residents here today, and the general manger Kimberly was super helpful for setting up the venue, but she is a natural artist with tons of fun! Paint the Town is a nationwide company that wants to teaching people pain...

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Bob McCarthy

2023-05-04   Google

Accolades to the team at West Broad. Their energy and creativity seems boundless. Most recently they had a Jazzy Sunday brunch featuring a very entertaining trio. Tomorrow they have an innovative breakfast to celebrate Cinco de Mayo. Every morning te...

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Linda Cromwell

2023-04-30   Google

Moving into our new home was made easy by all the wonderful West Broad staff who work here. They’ve been so accommodating to our every need. From the loading dock to stepping into our home and finding small touches of things like water and snacks m...

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Chris Anderson

2023-04-26   Google

I’ve been working with the staff of West Broad for over 2 years. Every time I happen to come by, usually to a network issue, they are always hospitable. Refreshments are always on deck and Kim even bought me lunch once. You guys rock!!

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Kayla Martinez

2023-04-12   Google

Es muy exelente

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Rachel Stewart

2023-04-09   Google

Kim, the property manager, makes this place amazing. Can you hear everything in the hall from any apartment? Sure! But the people and the experiences that Kim creates for the residents really makes this place a home. The community here is amazing!!

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Kathryn Linder

2023-04-07   Google

West Broad had been my home for over three years and I've loved it. Kim and her team has always been so approachable and friendly. Right after I moved out, I accidentally ordered a large package and when I arrived to pick it up Mueed walked it to my ...

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Nathan Bachert

2023-04-01   Google

Absolutely fantastic place to live. The complex is extremely quiet, It is always clean and the staff is outstanding. Giang personally made sure the move in/out process was very smooth as well as my time staying there. The sense of community within th...

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Hana Hali

2023-02-07   Google


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Dakota Conrad

2023-02-06   Google

Just toured this weekend and what a great place. Michael was just as great! He was easy to talk to and super informative and knowledgeable about the building and everything it had to offer. If you’re looking into West Broad as your home, ask for Mi...

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Jason Mills

2023-01-31   Google

Great location

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Chase Y

2023-01-31   Google

Great management and staff. Really great management and staff. The other residents are also so nice.

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savary movement

2023-01-27   Google

Michael and Kim were a breath of fresh air. Their customer service was top tier, and they were both so knowledgeable and understanding about my property needs. Thanks for this great customer experience.

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Fredrick Watson

2023-01-27   Google

Amazing experience viewing this beautiful property! The people in the leasing office, I believe their names were Kim and Michael, were extremely helpful, knowledgeable and resourceful! Highly recommend!

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Paul Taylor

2023-01-27   Google

My parents have lived here for some time now and loved the community. It’s very convenient and Michael and Kim are outstanding. I highly recommend,

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Tim Powell

2023-01-27   Google

Love the property! Staff was friendly and Michael Griffen was amazing!

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Stephanie Witriol

2023-01-11   Google

The community is beautiful and well kept. The leasing team is amazing! Highly recommend.

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Dan Galaviz

2023-01-02   Google

Everything you need on one street, dinning, grocreys,gas.

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Ailey Ellis

2022-11-21   Google

I absolutely love living at West Broad! It is close to everything in Falls Church and a convenient drive to Tysons Corner and Arlington. The apartments are modern and the maintenance team here is very responsive should anything need the occasional re...

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2022-11-14   Google

So far the experience here is great! Michael in the management office was fantastic in getting us set up to move in and I couldn’t be happier with everything here.

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Grace Chu

2022-10-31   Google

Michael was super helpful and knowledgeable, and everyone we've spoken with has been responsive and friendly. We're excited to live at West Broad!

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Felecia Moore

2022-10-30   Google

Our friend lives there. Nice apartment.

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Engidu Gurara

2022-10-11   Google

I like this apartment location . West broad residence always good and the management is professional.

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Girma Asfaw

2022-10-11   Google

Friendly team

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Rebecca Lee

2022-09-28   Google

I moved to WB with my dogs, and am happy with my decision. My dogs have especially loved greeting Giang the concierge every morning. Otherwise the leasing office, cleaning, and maintenance team have also been great.

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Heidi Wolff

2022-05-10   Google

I LOVE living here. The location is great but it’s the employees that make it excellent. The property manager Kim is the best and she runs a tight ship. Her events are so fun and she fosters a genuine sense of community with the residents and she a...

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Andrew Yang

2022-05-05   Google

A wonderful community from the staff to neighbors that’s fun, friendly, clean, safe, and professional with all the best amenities. The location is most ideal with a Harris Teeter on the ground floor and many retail shops, coffee shops, and restaura...

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2022-04-14   Google

I’m an account manager with Cox Communities and have over 60 properties to cover. I have many luxury apartments in my portfolio to cover. West Broad Residences is at the top of the best for me as far as the apartments, the property location and acc...

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Annette Kroll

2022-04-12   Google

My move is going great so far! Everyone is wonderful! I'm so glad I made the choice to move to West Broad. Upon my move in, I was welcomed with a bottle of wine and some much needed snacks. This was such a thoughtful and caring way to welcome me.

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Katie Thomas

2022-02-22   Google

WB has been such an amazing experience. I love the amenities, the staff, and the look/ design of the spaces. They always have fun events for residents, too!

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Lena Chu

2022-02-20   Google

We've lived in West Broad for almost a year now and absolutely love it here! It's a great location that's in close proximity to restaurants and coffee shops, not to mention right above a grocery story so we can just go downstairs to get food. The Wes...

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Diann Bullock

2022-02-15   Google

I woke up Saturday morning to a clogged toilet. Thankfully I live on the second floor, so I was able to just step down the hallway to the ladies room. I put in a repair request but since it was a Saturday I was fully prepared to wait until Monday to ...

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Brandon Bouchey

2022-02-09   Google

Great place to live. I love how I'm conveniently located just walking distance from all the shops. The evening concierge Michael is very nice and exceptionally helpful. Kim, the building manager will help you with any issue to be best of her ability ...

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Grizzly The Bear

2022-02-08   Google

Westbroad apartment is one of the best apartments in the area. Janie from leasing office went through every process and have zero compain so far. Noise level of the apartment was very quite. 100% recommended!

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Katie Marie

2021-12-20   Google

I have never loved living in an apartment more than at WB. The team is friendly and responsive. Kim holds awesome events for the building that bring residents together. It is so convenient with Harris Teeter right down stairs, coffee shops, restauran...

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2021-11-11   Google

I strongly recommend this apartment complex to anyone looking for a home. Nothing but a great experience. Love the staff and the monthly events posted at the beginning of each month. I also enjoy the morale between the residents and the staff. I want...

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Katie Bailes

2021-10-21   Google

My GF and I absolutely love living here at WB. I highly recommend it to anyone who is considering this apartment building as their home. We enjoy the amenities (the pool, the gym, the common areas) almost daily, and the staff genuinely does a great j...

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Judy Roska

2021-08-11   Google

loud noise still coming from behind or within walls. Can't sleep in bedroom because it is worse there. Would be nice to have a layout of which elevators go where. Also, there needs to be some kind of bar to hold onto in the shower. Thanks for your co...

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Brannon Ollivier

2021-06-29   Google

West Broad is a very nice community. The building is well maintained, the neighbors are friendly, and the location is incredibly convenient. The staff is attentive and welcoming. Resident events are fun and inclusive. Ammenities are good, never too c...

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Nice building, unit was nice size but it would not get enough sunlight for me.

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Showing 56 reviews with content.

Showing 56 reviews with content.

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