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Ratings & Reviews

Here's what our residents and prospects are saying.


2024-02-10   Google

Lived here for 2 years. Went way downhill the second year- filthy grounds, overflowing trash, poor communication from management. Only redeeming qualities are the great location and lots of dogs. Waited 5 months to get our security deposit back after...

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Zacarra Davis

2023-09-29   Google

Danielle was very helpful with situating the move-in process with me today :)

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Jw Sun

2023-09-13   Google

I love this place, everyone is warm hearted and helpful. Especially the lease office lady Danielle, she is a big help and thoughtful and always smile. I love her. The neighbor is nice too.

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Jenna Flowers

2023-09-03   Google

I recently moved out after living here for the last 14 months. I have had wonderful experiences with this apartment complex. The manager has been so helpful and kind whenever I've had problems or questions in the past, maintenance is efficient, and t...

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Tommy Lupo

2023-08-03   Google

Great experience living here the past 13 months. Caroline and Lauren are extremely kind and welcoming. Any issue we had was always resolved in a timely manner. Would certainly come back if given the chance. 10/10!

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Michael Angel

2023-06-30   Google

17% increase rent, year 2. Not recommended Some Value for year 1 but expect poor service and understaffed. Slow response to leasing office questions and three tries to get responses. Building Fire Alarm Error with loud beeping for > 5 months. Mainten...

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Elaine M

2023-05-16   Google

Visited a friend. Seems average. Safe area

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Musa Patrick Inge


I can’t be thankful enough to my pastor who introduced me to Mrs MORRIS BERTHA . Salary is never enough! With tons of bills to pay, like: school fees, electricity bill, rent, transportation, feeding, etc. A salary earner is always broke before mont...

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melanie deschene

2022-11-29   Google


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Paula Mayhew

2022-11-04   Google

I moved into Heritage Springs just a few weeks ago. I have to give huge kudos to Lauren who covers the leasing office. She was amazing both before I signed my lease and since! She is thorough, knowledgeable, professional, friendly and dependable. I h...

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Sonia Robles

2022-09-20   Google

Im in love with my apartment. Is so spacious and beautiful inside. This place is Wonderful to live, very quiet, peaceful, close to highways, stores, restaurants, Burlington Mall, Lahey Hospital, in the middle of Billerica and Burlington. You will lov...

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Arwa C

2022-09-07   Google

I lived here for one year and overall the grounds, facilities and location are fantastic. The units are spacious with high ceilings and a good neighborhood. During my stay, we had water leakage and both times, the maintenance staff was quick to respo...

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Shelby McGeorge

2022-08-07   Google

Caroline in the office and Nick from maintenance are both amazing. They never cease to go above and beyond whenever necessary. Both are extremely kind and very clearly care about the residents here.

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Alejandro Dardón

2022-03-03   Google

I feel very comfortable. I like the facilities and the amenities. The apartment is spacious and very good acoustics. The lobby and hallway are clean but cold, because the door of the parking lot in the basement and the middle door are kept open.

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2021-10-30   Google

Great place my friend moved to. Even has a fitness center and pool we work out at.

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Mikayla Balch

2021-08-30   Google

This was initially a positive review, but since positing it, the owner raised my rent significantly. This is nice place to live but it's far more expensive than it should be. "Beautiful community and outgoing staff. All new appliances and flooring wh...

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Joel Llewelyn

2021-08-05   Google

I've lived here for about 4 years when I first moved up! Overall I enjoyed my stay. Living close to work, having a responsive maintenance team, enjoying the amenities, and good apartment quality made this location a great place to live!

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Gianna and Drew Kaski

2021-04-11   Google

My husband and I are currently on apartment #4 in the last 4 years in the surrounding towns and Bedford Springs has, by far, been the best. Location, apartment quality, efficient maintenance all have made us really enjoy it here. Extremely dog friend...

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Rodrigo Borba

2020-05-03   Google

Great staff! Awesome neighborhood in a beautiful place.

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chantal caraco

2020-02-24   Google

Very pretty apartments and community, but management is not helpful whatsoever in accommodating for their tenants. We were told that the unit we were moving into would be loud for a month worst case scenario because of the neighbors upstairs, but it ...

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bruce fountain-stalker

2019-12-14   Google

John, the manager of Heritage at Bedford Springs, is exceptionally qualified and inordinately professional to take care of his jobs at the apartment complex. I was shopping in a local store, recently, and met a former tenet of Building 2000 who told ...

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Mohammad Pousti

2019-11-26   Google

I’ve been living in Heritage at Bedford Spring apartments since 2017. I know John (The new property manager) for the past few month since the new management, Greystar, took over. John has been extremely helpful, always available with a smile and ve...

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Marc Monnar

2019-11-25   Google

Been here almost two months. It is amazing here, especially since Greystar has taken over the property recently! The manager here, Kristen, has been extremely helpful and amazing and made finding the apartment, signing, moving in, etc. very easy. Mai...

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Alex A

2019-11-23   Google

I've lived here for almost 3 years with my wife and even though management has changed, it continues to get better and better especially with the new team from Greystar. They are amazing to interact with and super-friendly. As for the complex...the a...

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Hilary Hrutkay

2019-11-21   Google

This is a fabulous place to live. It has made me reconsider wanting to ever own a house again. I love the layout of my freshly renovated apartment - perfect for my family of 3+dog. I love the pool in the summer, the snow removal in the winter, and th...

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Bayram Vatansever

2019-11-21   Google

This is a great place to live and has by far exceeded all of my expectations. The office staff (Kristen and John) are extremely helpful and responsive. The maintenance staff gets service requests done very quickly. The interior of the apartment unit ...

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Preety Tiwari

2019-11-20   Google

This community is awesome place to live in .. The office staff Kristen and John are so great and they help us alot and action immediately. They are always happy to take suggestions... We really enjoy living here.

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Vineet Tiwari


We recently moved from Chicago and living in Heritage at Bedford Springs.. its a great community to live in, Nicely Managed, Clean and close to market.. Both Kristen and John are very helpful. there are events in the community to engage the members, ...

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Elsie Govender


beautiful place, neat & clean.

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Michelle Spain Brunson


Shout Out to Heritage At Bedford Springs! We were just perusing some of our sister sites through the Dolben website and fell in love with this gorgeous property and the amazing amenities that they have! The move theater style media room, the on-site ...

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Greg W

2019-03-19   Google

I don't live here due to the prices being out of my range however, the staff is amazing! Jillian was extremely professional and answered all of my questions and helped me get familiar with other affordable places in the area without me even asking. I...

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Hieu La

2018-03-31   Google

lived here for a year, no issues whatsoever. room was very nice, management staff was responsive to any concerns and communicated things to residents very well. would definitely recommend to anyone looking for a room in the bedford/burlington area

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2017-05-25   Google

We are living in this apartment for more than 2 years and it is really good place to live.Very nice management staff.Especially property manager Brian is very nice person.Recently upgraded gym and all other facilities and we enjoy living here.

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Jennifer Hall


I loved living here, everyone in the office and the matiance was amazing. They always were there whenever I had an issue.

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Evan Rudy

2016-11-14   Google

I lived here for almost 2 years, and it was a fantastic place to live. Brian and Stephanie took great care of my wife and me, not that we ever had any issues to speak of. We never had any issues with loud neighbors, and when we signed our most recent...

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Showing 35 reviews with content.

Showing 35 reviews with content.

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