Adrian
Way too expensive for the size, and yet they keep raising the rent! The only included expense is trash... and it's far from the building. They don't even pay for water! Lease is 50 pages pushing landlords' interests so far that I had to double-check ...
Read MoreVerified Resident
Heritage Bedford Springs is a great place to live in, neighborhood and people are very nice and friendly. Maintenance service is excellent as well.
Read MoreAyush
A Serene Retreat Living at Heritage at Bedford Springs has been a truly delightful experience. The moment I stepped onto the property, I was captivated by its tranquil atmosphere and well-maintained grounds. The apartment itself is spacious and moder...
Read MoreKrystal
I e been living here for a year now and every time my unit is in need of anything you guys take care of it in an orderly fashion. Thank you
Read MoreSonia
Is a great community!!! Great staff and neighbors! Very pleasant! Everything inside and out the apartment is neatly. Beautiful. Quiet neighborhood.
Read MoreMengxia
Very nice neighborhood, it’s quiet and everyone is friendly. Close to grocery stores and mall, restaurants. Easy commute. Family friendly. Less traffic
Read MoreBrian
Being a quadriplegic for the last 12yrs I will highlight accommodations that allow me to navigate daily living and added benefits this property provides. BHS is head and shoulders above what most properties call ADA compliant plus many added benefits...
Read MoreKenesha
Since moving in I have loved the community. It’s very quiet and peaceful. The grounds a very well kept and the staff is very professional and friendly. I love that there is a gym and pool and that it’s close the Burlington mall.
Read MoreJoseph
Everything is great. Great neighbors ,making new friends ,all the services are on time. The property is very beautiful and it's peaceful. Very happy living here.
Read MoreOryan
Just moved in yesterday and the process was well supported. Even though there was inconvenience involved there was clear and timely communication which made everything smooth. Good going so far.
Read MoreDavid
Quiet community, good upkeep, responsive maintenance and management, but large increases in rent every year. Close to Boston and multiple highways.
Read MoreJennifer
Had some issues getting set up with amazon lockers in the beginning but after a couple months it finally got fixed. Other than that things are ok.
Read MoreJames
So far I love it here, talked to a few people and all have been really nice. It’s a great location and I love my actual apartment. It’s beautiful
Read Moredebbie stitt
Great place, friendly, helpful and welcoming. Great amenities with pool, beautiful grounds and kept up nice. Good maintenance, quick response for fixing things. I am very happy here. The only thing i found is no assigned parking, if you come home lat...
Read MoreMengxia
Very nice and quiet community. Family friendly. Location is good, close to Burlington mall and a lot of grocery stores. Nice neighbors and staff
Read MoreMeaghan McBee
Edit for 2024: new management (Bozzuto) bought this place and they seem to have it together :) new maintenance guys are really nice and chill. So far things are looking up. Still have issues with poor construction but it is what it is, and I get the ...
Read MoreBrooke C
I wanted to rent here but Casey was very unkind and almost sounded aggressive so I changed my mind. I’ll just stick to my current residence here at the Madison at Marshfield and renew my lease, they have never talked to me like that. I’m quite su...
Read MoreVerified Resident
Great place and neighborhood to live in. I have been living here for 4 years and counting. In my opinion there are some things that the management team can work on to improve the place.
Read MoreSarah
Have only been here a week. The thing that seems good so far is that the maintenance person seems helpful and attentive. Getting my lease was incredibly difficult during the transfer from Greystar to Bozzuto. No one seems to answer the phone. I had t...
Read MoreAllen Mukasi
The staff is extremely rude and condescending. This guy called Rick thinks doing his job is a favor and gift from God. I had a simple issue of my deposit cheque to be mailed back and for over a month I didn't get help and when I finally found out the...
Read MoreJeffrey
The apartment is quiet, well laid out. The issues we reported were promptly resolved. Looking forward to experiencing all the amenities of the the development.
Read MoreJoseph
Very happy, great people making new friends and my building we are like a family. I hope the new management company is great like there reviews say.
Read MoreMengxia
The neighborhood is quiet and family friendly. Nice community. Close to Burlington mall and restaurants. Close to I-95. Neighbors are friendly
Read MorePatricia
I have enjoyed living here for 12 years. It is centrally located to the mall, restaurants, and so many other things. The people here are very nice and accommodating. The kids are very respectful and well behaved The new management team is very cooper...
Read MoreKayla
Not feeling the switch out from different property management. Not much organizing involved with the new switch out with the new management rep.
Read MoreJulie-Ann
Unfortunately again we have a new property management company but this time there isn't much communication and we have no pone steady as management its someone new each day and all they can say is sorry I'm only here today. Not a warm and fuzzy feeli...
Read MoreVerified Resident 1228173
The property is really nice and the staff seem amazing but my apartment is currently unlivable due to the noise above at inconsistent hours. If the noise above were to be fixed/if I were to be able to move to a new unit I have no doubt that I would l...
Read MoreMick
Lived here for 2 years. Went way downhill the second year- filthy grounds, overflowing trash, poor communication from management. Only redeeming qualities are the great location and lots of dogs. Waited 5 months to get our security deposit back after...
Read MoreKetaki Ramesh
The apartment is spacious and has good living area. The community is good and has good amenities. The play area can be bigger for kids. also there should be an indoor play area as well for kids
Read MoreKathleen Kenny
I have been trying to get a response from the property management office for almost a year now, regarding unexplained charges on my account. The amount that I "owe" changes each time I open the app, and there is no accounting for what this might be f...
Read MoreMengxia
Overall the living experience is good, like the neighborhood, close to Burlington with access to lots of stores, groceries, restaurants and shopping centers
Read Morerachel wallack
All was well until my upstairs neighbor moved out. The noise from the new tenant was beyond what any reasonable person could tolerate, and management was unable/unwilling to do anything to ameliorate the situation. After months of stress and lack of ...
Read MoreGabriel
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Read MoreVerified Resident 1171899
Good but stair carpet has holes on every step. Doesn’t look good and risk of falls. Needs replacing to be competitive with newer competitors. Good maintenance on grounds. Good cleanup of parking garage. Good maintenance of elevator.
Read MoreWatcharee
Love the community the management are amazing and the ppls are great. I love the area and how quiet it is. I can come home and wind down or go to the gym. Everything so clean
Read MoreRaja Sekhar
Good experience living at this place so far, looking forward to the first summer. Lot of community events , convenient location , quick service by maintenance..
Read MoreMichael Lavallee
I spent two years here and this community has been the worst place I have ever lived. The amenities here are aging and the ownership will only reinvest if they can get a tax break from it (i.e. a community garden that no one asked for and electric ca...
Read MoreJulie-Ann
Lived here for over 10 years. Loved it when 1st moved in but lately in past 2 years many issues and changes, but those kinks are getting worked out and I have a good feeling everything that was bad before will now bring forward a change and this plac...
Read MoreHermione
Friendly staff, and neat office. Just wish that the apartments were way bigger than they currently are, specially for the price that they are charging.
Read MoreFred
Lots of improvements underway, especially getting ready for winter, readying the underground parking ready, and especially adjusting the Apple thermostats for winter settings.
Read MoreRalph
Our family had enjoyed The Heritage during our temporary 3 month corporate relo stay. We were pleased to find a dog friendly environment, recycling, off street parking, fitness center, Amazon locker, work & lounge spaces in the clubhouse, and our uni...
Read MoreCourtney
I’ve lived here for a very long time. If it wasn’t for the location and amenities, I would probably leave. They go through management and staff frequently so things are not consistent. What one manager says, the next says something completely dif...
Read MorePatricia
I have enjoyed living here The people are very nice which makes it more easy to adapt The management is top notch I hope it continues. I am looking forward to continue to live here next year
Read MoreMichelle
This place is nice n quiet, lots of familys around! The staff stay on top of maintenence and issues that arise! The office staff is always willing to help and offer assistance when needed!
Read MoreJoseph
I just got a gift card for telling how happy I 'am living In my apartment and the awesome staff. When I need anything Caroline and Danelle are on the ball.
Read MoreVerified Resident 1131676
Very happy very professional I love the staff with all the help. I help the property If they need any help on the weekends. Very nice space to live in before I build a house I have a lot of great neighbors also.
Read MoreMengxia
Great location, very quiet neighborhood, family friendly. Close to Burlington mall, and there are quite a few restaurants close by, close to I-95. Friendly staff
Read MoreVerified Resident 1189254
I’ve been a resident here for many years and lately the management and maintenance situation has gone a bit downhill. Things aren’t being addressed in a timely manner and the office staff is dismissive of my inquiries to make me go away...
Read MoreI’ve been a resident here for many years and lately the management and maintenance situation has gone a bit downhill. Things aren’t being addressed in a timely manner and the office staff is dismissive of my inquiries to make me go away.
Read MoreVerified Resident 1185173
I have tried to contact the building office a few times to resolve a questionable water bill/unclear charge several times. I haven't gotten a reply, which is very frustrating. If I am given a bill that states $x, then the app tells me I owe several h...
Read MoreZacarra Davis
Danielle was very helpful with situating the move-in process with me today :)
Read MoreI love how the people in the community are so helpful and welcoming.
Read MoreJw Sun
I love this place, everyone is warm hearted and helpful. Especially the lease office lady Danielle, she is a big help and thoughtful and always smile. I love her. The neighbor is nice too.
Read MoreEthan Allen
Do NOT move here. They have my $500 down payment and will not return my calls. I recently applied to live at Heritage as part my return CONUS following my retirement from the Air Force. The company was unable to provide the apartment upon our agreed ...
Read Morewaiting for 3 months for 2 service calls...plus garage in bldg 4 has water there for months and never cleared..cannot walk or open trunk..plus urine on rugs in hall from dogs and there for years..carpet on stairs all torn and dangerous..
Read MoreJenna Flowers
I recently moved out after living here for the last 14 months. I have had wonderful experiences with this apartment complex. The manager has been so helpful and kind whenever I've had problems or questions in the past, maintenance is efficient, and t...
Read MoreGabriel
Just professionalism and respectful costumer service might be a really helpful way to improve our experience. I love the place, but recently all maintenance issues are undertaken without care. Should trash disposal be a problem every week? Plagues ar...
Read MoreJulie-Ann
Manager is sweet and personable. Last front desk associate was an issue in many aspects such as with falling through and was related to maintenance employee ( nepotism at its best)who was a nuisance and inadequate in performing their duties. In fact ...
Read MoreVerified Resident 956480
I would have recommended this community a few years ago but I am not sure now. I think the grounds are no longer well kept and trash is everywhere. There is not a clean up crew at all to pick up trash. The dumpster is always a huge issue with rodents...
Read MoreVerified Resident 1171899
Not enough maintenance follow ups and Not enough garbage pickup. Often overflows and stinks. The Parking garage always dirty. Carpets need cleaning or replacing. Terrible stain on carpet at entry. The pool area is nice and has a lifeguard. Office man...
Read MoreLisa
The building that I live in has not been kept up in regards to the walls in the hallways needing repairing and painting. Also the carpeting needs to be cleaned badly. Has stains on it. I'm embarrassed to have people come visit.
Read MoreDaniela
It is a nice complex apartment with great space, I really like balcony and they allow pets. They just need to improve commun areas and organice better social gathering
Read MoreJacqueline
My family and myself have been here for a long time. I have to say it’s been an interesting journey Finally, we have an office manager that does the job and is quick to react and respond to issues at hand. The road ahead at Heritage is now looking ...
Read MoreTommy Lupo
Great experience living here the past 13 months. Caroline and Lauren are extremely kind and welcoming. Any issue we had was always resolved in a timely manner. Would certainly come back if given the chance. 10/10!
Read MoreJoseph
I love my new apartment, Staff is very awesome sorry to see Lauren leave but I wish her the best, Caroline is awesome and she will always answer my questions. the land scape is great to.
Read MoreJeffrey
Generally a great place to live; however, there are things in need of repair that just don't seem to be getting addressed. For instance the carpeting on the stairs going from floor 1 to floor 2, in building 4, is in very poor condition and is a safet...
Read MoreCourtney
Overall it’s a good little community to live in. The couple drawbacks are people speed through the parking lot, don’t follow the one way signs, and don’t stop at the stop signs, making it dangerous for our children who play outside. Also, many ...
Read MorePatricia
Heritage at Bedford Springs is a great community to live. It is centrally located to many things The management team is cooperative and friendly. I would recommend it to anyone
Read MoreVerified Resident 1070365
Units are very quiet, even with children in the units. The gardens are kept very nicely, and the members are wonderful. Management is friendly. Overall great experience here. We like the pool here and there, and love our garage parking spot.
Read MoreFred
Lot of things need fixing. First week here has not been good. Hoping things get better. Good potential though. Nice people though. Friendly and helpful office staff.
Read MoreJosephine
love my apartment...but....too many dogs in this community----they urinate on all the rugs in building and also elevator...plus garage is filthy... plus keeping water heater on deck inside closet costs a single person a fortune in gas bill.. everythi...
Read MoreDianne Sawyer
I have recently moved out of Heritage at Bedford Springs, and I have to say I've never lived in a worse place in my life, and I am a senior citizen. The management is horrible! They don't manage by rules, they manage by whether they like you, or they...
Read MoreWe received a notice in the email that we have to delay our move into the new apartment four days before the scheduled moving date. The reason was that the vendor is unable to replace the vinyl and carpeting in the apartment timely. Very irresponsibl...
Read MoreMichael Angel
17% increase rent, year 2. Not recommended Some Value for year 1 but expect poor service and understaffed. Slow response to leasing office questions and three tries to get responses. Building Fire Alarm Error with loud beeping for > 5 months. Mainten...
Read MoreKayla
Communication sucks. The response to service request is not handled properly. The generated emails that’s sent out to tenants need to be rewritten and articulated to be properly addressed towards complaints & etc
Read MoreVerified Resident 1131676
Great place to live, everyone one is friendly and clean. Staff is very professional and the grounds is very clean and a great place to live. There is also a lot of activities to do that greystar offers.
Read MoreFlora Chen
I enjoyed my stay here until I have water meter issue. Office is not helping or responding and it has been 5 months. Instead they decide to raise the rent by 50%. Update: 10 months after moving out I still have not received my security deposit. Email...
Read MoreSonia_R598
Its a wonderful, peaceful place to live. The grounds are well managed. The management is amazing they bend over backwards to accomodate you. My apartment inside is beautiful, new appliances, everything clean and modern. The buildings interiors and ex...
Read MoreJulie-Ann
The property manager is so sweet. She is a breath of fresh air and let’s you feel you are a part of a community. She is inviting and engaging , truly wants to get to know you.
Read MoreVerified Resident 1142278
Very happy living here, office and maintenance staff are great. Ground are kept up very well. The noise from th gun club can be a bit much especially in the morning and on the weekends. Not bad in the winter when all the windows are closed. There are...
Read MoreGabriel
Great location for a family!!!!!! Nature surrounding the place makes every season a great moment. Every day you can go for a hike or a bbq.
Read MoreVery happy living here, office and maintenance staff are great.
Read MoreBenjamin Smith
Cockroach infestation. Getting "exterminations" this week. Awful staff. 0/10 would not recommend to my worst enemy.
Read MoreLeslie
Love it here, office staff is fantastic and so is the maintenance staff. My only complaints have to do with the fellow tenants, driving in the wrong directions, driving o fast, not putting trash in the dumpster. Can’t fix ignorance.
Read MoreAnonymous
They didn’t post my last review. My husband passed away in December and the manager -------- ----- has mistreated me and forced me to move out. My rent is caught up, but she wants me to pay the penalty for breaking my lease and ALSO pay their ...
Read MoreAllorria
I give the experience living here 4 stars. The reason is I have seen so many changes with management over the last 10 years and we finally have a team that cares. They are friendly and go above and beyond to make you feel welcome. Lauren is a wonderf...
Read MoreJoseph
Awesome I love living here. Made many friends and the staff are very professional. Very clean property I meet new people everyday. I tell everyone about my new apartment.
Read MorePatricia
This is a very well rounded community. The people here are very nice. The management is very good. I would recommend it to anyone Please pass this along to upper management
Read MoreVerified Resident 1131676
Everything is totally awesome. Staff is very sweet and know a lot about the campus. If you need anything fixed they do it very fast, They have a great fitness center and park to walk around safely. I have made many new friends.
Read MoreWatcharee
So far everything is great i love the area. Looking forward to seeing more and being involved in the community. I met Lauren … she made me feel so welcome.
Read Moretodd nelson
This place is managed like college housing. If you want someplace to call home, this is not it.
Read MoreVerified Resident 1062309
High rent. Compare to rent, Need more maintenance and cleaning in and out of unit. Staff and s good and efficient. I may recommend to other for this to rent if it down compare to other apartments in same area.
Read MoreSonia
Everything is great. I feel safe. Is a very family oriented family. The staff are very attentive and consistent. Is a very quiet place and very clean. Love in here. Thanks.
Read MoreCecilia
It’s been a phenomenal experience living here at Heritage at Bedford Spring the neighbors are friendly… The views are amazing especially during the snow storms and in the summer even more amazing .. I feel safe and welcomed at all times..The Grou...
Read MoreJacqueline
It’s clean and quiet. Neighbors are friendly and complex is pretty and clean. Convenient to art. 93 & 128. Nice dog park and patio area with pool and beautiful club house and gym area
Read MoreSamuel
I’m feeling in home here!! I came from Brazil about 9 months ago and I have always felt welcomed by the wonderful staff of this community!! Thanks!!
Read MorePatricia
I have been living here for 10 years I have found the staff here to be great I would recommend this community to my family and friends I wish all of you a very healthy and happy 2023.
Read MoreVerified Resident
Very nice place for living. I have been here for the thrid year and everything is just perfect. Neighbors are great people and the maintenance team is always helpful.
Read MoreVery happy here, maintenance and office staff are great. Love the layout of my apartment, the amenities and I have not had any missing packages. I know this is a big problem at many complexes.
Read MoreCourtney
Lauren, Caroline, and Nick are all such assets to our community! Great office and maintenance staff! Thank you for all you do for your residents!
Read MoreMusa Patrick Inge
I can’t be thankful enough to my pastor who introduced me to Mrs MORRIS BERTHA . Salary is never enough! With tons of bills to pay, like: school fees, electricity bill, rent, transportation, feeding, etc. A salary earner is always broke before mont...
Read MoreTonya
The apartment is really quiet. There hasn’t been a lot of noise from other units or from the outside. The area is really nice with all the nature and the woods. The grounds are kept well and in the winter they are plowed very early in the morning w...
Read MoreMohammad
Good amenities, beautiful gardens and close to where I need to go. Nice and bright apartment. Nice layout. Good maintenance services. Fast response to issues.
Read MoreLeslie
Haven’t been here for very long but I am very happy with the complex and my apartment. The office staff and the maintenance staff have been fantastic.
Read MoreVerified Resident 1086750
Overall, pleased. A few general maintenance issues (cracked concrete in some sidewalks) are annoying. Some residents discard food or food remnants. These are generally found not by birds or wildlife but by residents' dogs! Some dog owners do not pick...
Read MoreMelanie
I have not moved in yet However the women in the front office have been extremely amazing and helpful understanding and thoughtful. The property is just beautiful and well kept and I am so grateful and I cannot wait to wake up in my new beautiful apa...
Read MoreNice experience, nice and beautiful apartments and attentive and responsive staff.
Read MorePaula Mayhew
I moved into Heritage Springs just a few weeks ago. I have to give huge kudos to Lauren who covers the leasing office. She was amazing both before I signed my lease and since! She is thorough, knowledgeable, professional, friendly and dependable. I h...
Read MoreJeffrey
Generally, very happy with our apartment community. Outside landscaping is beautiful, the maintenance staff is very responsive, and the package pickup area is very helpful. We have really enjoyed living here these past 8 years. We would though like t...
Read MoreVerified Resident 1080884
Heritage Springs is a very nice apartment community. The grounds are pretty and the leasing staff are professional, friendly and knowledgeable. The interior of the apartment itself is updated and nice.
Read MoreSitha
Great location. Easy access to grocery stores, mall and lots of cafes/ restaurants, and highways. It’s quiet and has a lot of the amenities we use.
Read MoreJustin
I love Bedford Springs it's a wonderful development. I have lived here for 13 years. I love the maintenance staff and all my friends In the surrounding buildings.
Read MoreHaven’t lived here that long but the office and maintenance staff are great. Love my apartment, getting used to the gun club nearby
Read MoreAnonymous
Heritage at Bedford Springs took our deposit money and didn't get back to us about it once we moved out. We have been constantly trying to get in touch with them regarding this and our balance had been abruptly changed to a huge balance money. When w...
Read MoreVery convenient location. Grounds are always clean.
Read MoreR *
Would not recommend. Dumpster is always overflowing, recycling is pretend (everyone puts garbage in there), parking is hard to find, and the package room is too small and down a set of stairs which violates the ADA (elevator is available only when of...
Read MoreRayne
My resident experience has been great! We just moved in recently and the leasing office staff was very helpful. The maintenance also responds pretty quickly.
Read MoreCecilia
I have enjoyed being a part of this community it clean,quiet, safe,My unit is spacious and beautiful and the staff are awesome, Caroline is very attentive and caring about our concerns in the community, she goes over and beyond with her kindness and ...
Read MoreIt a very beautiful and quiet community safe and clean and Caroline The Property Manager is the Best of the Best she made my leasing easy and welcomed me to the community like if I was alway meant to be here..she was very informative, kind and helpfu...
Read MoreVerified Resident 1070365
Love living here so far! Quaint little community, nice people, well built buildings, great amenities. It's been pretty quiet compared to other buildings I've lived in. Great for kids. Love the gym and the playground and parking garage.
Read MoreLove living here so far! Quaint little community, nice people, well built buildings, great amenities.
Read MoreVerified Resident 1068604
I love my apartment. Is very beautiful, spacious, close to highways, hospitals, stores, restaurants, Mall, everthing you need is close by. This is a quiet and peaceful community. The managment is wonderful, they will help your needs, everyone here. I...
Read MoreSonia Robles
Im in love with my apartment. Is so spacious and beautiful inside. This place is Wonderful to live, very quiet, peaceful, close to highways, stores, restaurants, Burlington Mall, Lahey Hospital, in the middle of Billerica and Burlington. You will lov...
Read MoreAna
I had have a very nice experience in the community, the staff and the maintenance team are very attentive. Unfortunately a month ago moved in a very noisy irrespectful family neighbors. That run, walk on a very tough manner, slam doors and cabinets a...
Read MoreArwa C
I lived here for one year and overall the grounds, facilities and location are fantastic. The units are spacious with high ceilings and a good neighborhood. During my stay, we had water leakage and both times, the maintenance staff was quick to respo...
Read MoreVerified Resident 1062309
I am new at community but I find it is excellent to live with family. Also, it is well organised and all amenities are maintained , no safety concerns, all the time maintenance activities supposed seamlessly with accurate work. I would like to recomm...
Read MoreMercedes
The best place to live at… very quiet and clean 🧽… love the fact that we all try to be respectful to each other and keep the peace around the community
Read MoreMatthew
The staff is lovely and always ready to help. Maintenance staff is very quick to respond. The facilities are accessible. The environment is calm and friendly. The only great problem is lack of amenities - as in - there aren’t any cafes or convenien...
Read MoreTonya
Great place to live and very quiet. Maintenance is fast and very professional. The apartments are clean and updated and the grounds are kept nice.
Read MoreShelby McGeorge
Caroline in the office and Nick from maintenance are both amazing. They never cease to go above and beyond whenever necessary. Both are extremely kind and very clearly care about the residents here.
Read MoreVerified Resident 1050297
My husband and I have had a very pleasant experience living here. The maintenance staff is overall very responsive and reliable when it comes to resolving any issues in a timely manner. All staff has been very pleasant to communicate and interact wit...
Read MoreDeepa
Heritage at Bedford springs is a nice and quiet community. It has great amenities and a wonderful staff. Some great people and close by to shopping and restaurants.
Read MoreSamuel
It’s a nice and quiet place. So good to have a great morning!! I’m new on this community but I feel so gladly and I hope that’s will be continued for a long time!!
Read MoreDavid
Since we have lived here, we have not had a lot of trouble. A few noisy nights but we were able to talk and all stopped. I like living here, it's a nice area and everyone so far has been friendly.
Read MoreSitha
The host who showed us around the apartment was very nice and helpful and answered all of our questions. The location is super convenient and easy access to everything from supermarkets to highway. It’s all less than a 5 min drive. Awesome location
Read MoreMichelle
My neighbors are amazing! This place has amenities so my kids, particularly my lil one can play around. And the staff an maintenance crew are extremly helpful.
Read MoreGabriel
Amazing neighbors. Wonderful place for family and pets. Un espacio magnífico para disfrutar en familia de la naturaleza. Cada estación tiene su belleza única.
Read More