Reviews | Overlook at St. Gabriel’s

Neal Brennan

I needed help with an appliance and Rick was there immediately! He gave me a heads up as to exactly when he’d be there, what he suspected the issue was (he was right) and how long he thought it would take. Great experience, thanks Rick!

Su

I’ve been living here for about six months, and while there are things I appreciate, there are some ongoing concerns that really take away from the experience. As a nurse, I work long shifts and I value coming home to a clean, safe, and well-manage...

Mark C

The property is under new management now, Bozzuto, and they have been horrendous. Several amenities have gotten worse or simply disappeared. No more reserving spaces. The guest parking on the app is not available. The free printing available? Now you...

James A. Gardner

AVOID, PLEASE! Want to pay ultra-premium rent and live amongst party-loving, privileged BU and BC graduate students? Of course not! The Overlook promises an exclusive lifestyle, but the reality, all too often, is immature and selfish young residents....

Deven Yee

Rick is one of the nicest dudes around. Extremely personable and you can tell he cared a lot about the work he was doing. He even went out of his way to give us a stove cleaner to keep after fixing one of the burners. Guy deserves a raise 🙌

Kallista Kilgore

EDIT OF ORIGINAL POST: "can't find you in the system anywhere" is an auto-generated strategy businesses use to discredit low reviews. My review represents the real experience of a real person. I have already been corresponding with employees at the O...

Wang Bin

Maintenance technician Rick did a perfect job in fixing water heater! He was not on-call but still came up to fix my issue, love the professionalism!!!

abde elkh

Very professional stuff Miss Karen ,Rose, Travis,Afra Thank you guys.

Gerardo Nolasco

Update, this was a great place when we first moved in. It has just been going down hill over time.

林晟溪

I am very satisfied with maintenance tech help Rick. He fixed the sink and the balcony door for me. The work was done very efficiently and professionally.

yushu feng

Appreciate maintenance tech Rick’s great work today!!! He fixed numerous issues with his “magic finger” very quickly and professionally, including replaced breaker for disposal, for bathroom and fix dishwasher. I enjoyed his humor and nice atti...

Sebastian Oliveros Gonzalez

I lived at The Overlook at St. Gabriel’s for 9 months, and my experience was very disappointing. During my time there, I was stolen from inside the building, and management did nothing to help or provide support after the incident. On top of that, ...

Qian Guan

Rick who is the maintenance tech is very helpful and nice! He helped me resolving the problems with the dishwasher, and also show me how to use my unite’ switches and fixed the doors of the cabinet. I am appreciated about what he had done for my un...

Alex H

Rick on the maintenance team is very professional!

何芷然

Rick patiently helped me check the problem, and then I got a particularly easy-to-use dishwasher hahaha. His attitude is particularly good.

Madeline Helt

Rick was so awesome! He replaced my dishwasher and I left a bunch of dishes in the old dishwasher and he moved them all to the new one and left my space, clean and tidy.

Aayan Boradia

Rick was amazing with helping out with the drainage issues I had. He was very kind and keen on solving this issue. Great person , great job 👏🏻

Madison Fitzpatrick

If you are planning on moving here, PLEASE READ BEFORE YOU MAKE ANY DECISION!!!! My partner and I moved here around August last year, and it looks incredible from the outside. The complex is gorgeous, it had a 4.8 star rating, and the staff was incre...

Kevin Lee

Don’t Be Fooled by the “Luxury” Label!!! I moved into Overlook when it felt like a true 4.8-star building. After a full team change, the experience dropped fast and the rating followed (now closer to 4.3). This is my honest experience during my...

Luca Abbrescia

Put in a maintenance request, and Rick came to help the same day! He replaced our mixing valve, and made sure our water was coming out hot from our shower. Super nice guy, and explained what he was doing as he did it!! Definitely an efficient and tru...

Shirui Zhou

Rick from the maintenance teem is really nice and efficient. He repairs all things within a short time. Appreciate his work. 👍

Yu-Lin Chiang

Rick provided excellent maintenance service.

Emma Brown

Rick was great! Very helpful and kind. Fixed our sink super fast and was very professional😊

Claiborne Knobloch

Rick was prompt and fixed the issue in no time. Thank you!

Amanda Zhu

Rick did an excellent job replacing my shower head. He arrived on time, diagnosed the issue, and finished the installation quickly and neatly. Everything was tested—no leaks, good water pressure. Clear pricing and helpful tips for maintenance. High...

co co

Rick is absolutely fantastic! He's extremely responsible at work and our communication was smooth and pleasant throughout. He fixed my water heater, and on top of that, he checked all the facilities, cleaned the refrigerator, repaired the air conditi...

Aynsley Conner

Rick was incredibly helpful! Our freezer was leaking because the door was not fully shutting. He came in while we were out running errands and fixed the problem and proceeded to drying off the floors and fridge that had leaked water on it! Hope he is...

jad Mitri

Called Rick at 11 pm at night when my smoke detectors went off without a reason and he showed up within the hour around midnight and was very helpful and quick to remove them. He came back the next day and replaced our smoke detectors. Very happy wit...

Sienna Northcross

I noticed my fridge light went out overnight, and put in a maintenance request in the morning. By the afternoon, Rick arrived and promptly checked out my fridge. He determined I needed a new one and let me know they readily had one available, which I...

Hyperbola G (Hyper-bola-G)

We’ve had a fantastic experience with the maintenance team. Rick was amazing. He responded promptly to our request and fixed both our shower and door lock issues professionally. Really appreciate his prompt and efficient service!

weijun xu

Five-star review for Keaton and Xun! They are both incredibly friendly and always respond to my clients quickly. They consistently handle client needs promptly and efficiently.

Yunzhi Lu

Just had Rick come by to help install my new shower head — he was super helpful and efficient! He got everything done quickly and made sure it worked perfectly before leaving. Really appreciated his professionalism and kindness. Thanks again, Rick!

David Zhu

Needed help retrieving something I dropped down the drain, and Rick from maintenance solved my issue the morning of! Very responsive and organized

Afsin Dakiki

Many thanks to Rick- the maintenance technician who was very fast, polite, clean and solution oriented while fixing the clogged sink and replacing the window handle during my stay in Boston/ overlook in unit 1509. I wish him the best. Afşin Dakiki 0...

Bethany Lin

Thank you, Rick with the maintenance team, for the prompt response and fixing my dryer belt.

Bei Su

good job🥳

Li Leonard

Met Rick this morning during the opening maintenance routine on the pool grounds. We appreciate his thoroughness, diligence, and kindness. Thanks for the blueberry pie recommendation!

Kayhan Kazbay

Thank you Rick for the timely and amazing work with maintenance issues!!!! Always the best!

Fatima Jaffar

The response to my request was incredibly fast—Rick made the whole process smooth and easy! Thank you, RICK! 🫡

Sadiya Ervin

Rick helped me out today with my washer! He was the absolute best!He took his time investigating the issue. He not only serviced and solved the problem but he also cleaned up afterwards! Put everything together the right way!

Cristina Elizondo

We were having some issues with our sink, and Rick did a phenomenal job fixing it! He made sure everything was working perfectly before he left.

Jcandid Louise

Maintenance is always great whenever I need them. Special shout out to Rick!

Michael Cohen

Travis Russell went above and beyond when my delivery driver got confused about where to drop off a package. Instead of just giving directions, he personally stepped out, guided them to the right spot, and made sure everything was handled smoothly. H...

mustafa runyun

Generally, we are extremely satisfied with all the services and facilities at St. Gabriel’s. All emergency situations are resolved so quickly and efficiently that I barely feel the impact of the problems. I’m sure all the staff at Overlook are hi...

Jacky Yang

Xun is the best!

Robert Franklin

I was staying here short-term through Airbnb and had a great experience overall. Rose at the front desk was especially helpful when my host wasn’t replying. She answered my questions and even offered me some water while I waited. Thanks Rose!

Willow Marquis

Was very professional and very kind as well. Even wiped up after he was finished. Rick was very great maintenance man

Steve Day

My tour with Julian was awesome today. He gave me lots of good information and spent plenty of time showing me the facilities. He answered all my questions and provided follow up information immediately following the tour.

Tiian Amick

I have best experience with Richard Martin who willingly help with anything we all be lost without him he is a great guy and hard worker

Lindsey L

There are parties with EXTREMELY LOUD music almost every night, including weekdays, often lasting until MIDNIGHT. Some groups even bring their own speakers and blast deafening music in the courtyard of this residential building. The heavy bass can be...

Anneta Anneta

Travis is a true superstar at the Overlook front desk! His welcoming presence, kindness, and genuine care instantly put everyone at ease. Whether answering questions, solving issues, or simply sharing a smile, he goes above and beyond to make every i...

Tiffany Hunter

Rick was AMAZING! Personally I can understand why he is the manager he is very very talented and kind! 100% thankful.

Steve Kelly

Nice apartment complex, used to be a church and monastery. The gym is well equipped and there are pool and ping pong tables. The whole foods is close by and there's a blue bike rack. Would recommend.

Joanne Lee

Absolutely appalling experience , avoid at all costs! During a citywide heatwave advisory with temperatures hitting 95 degrees the AC in my unit was blowing hot air, turning the apartment into a suffocating 85 degree oven. The thermostat was clearly ...

Michael Fitzgerald

This building is a complete failure masquerading as a luxury apartment. The AC is down often, fire alarms go off randomly in the middle of the night with no explanation, gym equipment and doors remain broken for months, and the only included utility,...

Matt Lomakin

Rose is always so helpful with guest parking!

Teyu Chiu

Xun was very helpful when I was locked outside my door. Provided help immediately.

Susanna Huth

I do not usually leave reviews, but after months of escalating issues and a complete lack of accountability from management, I feel obligated to share my experience. The Overlook at St. Gabriel’s is marketed as a high-end luxury residence. In reali...

Julia

lived here for a few years and wanted to share an honest expenrience. SEVERE Secondhand 🚬 Smoke/Marijuana Issues Indoors Pros: -The location is excellent—convenient and accessible. -The maintenance and leasing office staff are friendly and gener...

Bryan Licul

Great service. Rick was efficient and knowledgeable!

Emily

Rick was super efficient, knowledgeable, and friendly when responding to my maintenance issue. He even noticed that there was something in the garbage disposal and helped me fix it on the spot. Rick always goes above and beyond and today was no excep...

Emma Connell

Living at The Overlook at St. Gabriel’s has been a great experience so far. The management team is honestly one of the best I’ve ever dealt with — they’re responsive, organized, and genuinely seem to care about creating a positive living envi...

Parth Patel

I’ve lived at The Overlook for a little over 2 months now, and one of the things that really stands out is how great the management team is. They’re friendly, professional, and always quick to respond when something comes up. You can tell they ac...

Alissa Hong

Maintenance (Rick) is always super helpful and efficient!

William McMaster

They willingly let people illegally park on handicap spots. You text their concierge about it and they ignore you.

Doug Kennedy

Parking here is a disaster, and management couldn’t care less. Check the photos (if some look like duplicates it's actually because it's the same cars mutiple days): cars double-parked, drivers illegaly hogging handicap spots, storm-drain pipes bus...

Chase L

Great place. Good amenities

Ana Irene

Renters Beware – Don’t Be Fooled by the 5-Star Reviews If you're considering renting here based on glowing reviews, read them carefully. Many of the 5-star ratings seem to revolve around one standout employee—Rick from maintenance. And yes, Ric...

Jeff Kang

I would not recommend this apartment. I have called multiple times and sent several emails asking about my security deposit refund, but never received a clear answer. They falsely claimed it would take 60–90 days, even though by law in Massachusett...

Andrew Zhao

Property Management conducted unauthorized entry on multiple occassions into my apartment. The first time was for a simple check in, to which today I still don't understand the reason to. I was in my room working when I heard a knock, then my door un...

Elizabeth Brosseau

Editing my review so I can reply to the Overlook's misleading response on my initial review: they have not tried contacting me. Respectfully, this is a complete lie. I have zero missed calls from them, zero voicemails, and my roommate doesn't have an...

zuishuai Wang

Pros: Nice and quiet, great for students, and the shuttle is super handy. Cons: Living room’s a little on the small side.

Li Zhongqi

Super quiet place—perfect for WFH. I’ve never had any noise issues. Everything’s been going well so far. Only downside for me is the carpet in the bedroom, not really my thing.

caroline sirois

Community space here is wonderful — open, great light, good vibe. Very comfortable place to work, watch tv, play pool. Staff welcoming. Good options for type of apartment. All well maintained.

Lexi Liu

I’ve been living here for a little over a year and it’s been a solid experience. The apartment is quiet, and I haven’t had any major issues. Maintenance is usually pretty quick—once my AC stopped working and they came the same day to fix it. ...

Jack Lambaibi

As an international student, this apartment has made my life a lot easier. The free shuttle and the study/conference rooms were definitely my favorite features. Now that I’m graduating, I honestly feel a bit sad to leave. Overall, it’s been a gre...

Tongxin Xie

I’ve been living here for two years, and everything has been great so far. The management team is responsible and responds promptly. I’ve even recommended this place to my classmates

Tianfan Xu

Been a resident for 3 years. Today i learned that in their sense, “very urgent” means 5 hours. Certainly not a responsible group of human beings.

John Gregoire

Rick was great. Very prompt response to maintenance request and lots of good advice. Thank you!

Charlie S

Amenities are nice, the maintenance staff are fantastic. But the concierge desk staff and management are useless. Wait months to get replies to emails, get additional charges for things that are incorrect, etc. Also, there was a number of arson incid...

sara wallscetti

Love Ricky. He's maintenance and he goes above and beyond what is requierd. He is amazing and cant speak more highly. Edit: ok still love Rick but just found out they are oking having maintenance come in with no notice for non-emergency maintenance. ...

Jingyi Wang

Rick did an excellent job on fixing what need to repair , everything was fixed so fast and well and also how he approached to my pet is really friendly thank you so much really appreciate all the work he has done

Tirza Adams

Rick!!! Thank you so much for fixing my heat and hot water today! I’ve been dealing with a family emergency so you taking your time and making sure I was okay made me feel seen and heard. You were extremely pleasant and heard my smoker alarm’s ba...

Becca

The amenities are great and the maintenance staff are kind and responsive.

Wei Roc Song

Rik is super experienced and responsible for every maintenance detail. High recommend.

Kaitlyn Lim

Great location, amenities, and staff! When we had to get some repairs, Rick from maintenance was very prompt and professional

Great apartment to live in with good amenities. One thing I do not like is the package system. All packages in the complex are gathered in the center building, and I have to bring it from there. For large packages it is a torture to move it from the ...

Samir Harfouche

Rick did a great job repairing my hot water

naomi randle

Been loving my new apartment so far! I had a little service issue and Rick from maintenance was great! He was very responsive and efficient. He went above and beyond to fix my repair.

I have to give a big shoutout to the current maintenance, cleaning, and front desk staff here! They do an amazing job to keep this place running. During the recent snowstorms, the sidewalks and roads in our apartment campus have been stellar, always ...

Neera Momin

I had a wonderful experience touring The Overlook at St. Gabriel’s. The property is absolutely beautiful, with well-maintained amenities and a great atmosphere. Kaylee was amazing! She was professional, knowledgeable, and incredibly welcoming. She ...

ricardo luz

Serviço feito com excelência pelo profissional RICK , parabéns ficou perfeito .

Abdurakhman Talip

Very much disappointed with the leasing team at The Overlook (Sergio and Juniper). They changed the prices and terms after me and my co-applicant sent our applications. We were not given the prices and offers we were promised. They were also slow at ...

I’ve been living here for almost three years and I can honestly say this is a great community. It’s quiet, the people are friendly, and management is always available and willing to help if there’s an issue.

Here’s a short and balanced review based on your points: The housing offers great amenities and is kept very clean, making it a comfortable place to live. The staff is kind and helpful, always ready to assist when needed. However, the management’...

Jasmin Fernandez

Big shout out to our maintenance guy, Rick. Today, he fixed up the heating in my apartment and gave me some tips to stay warm. I appreciated his efficiency and energy!

Sergio made my process easy and smooth. Feeling comfortable with the move in , really organized team I highly recommend amenities just beautiful

I am thrilled with the service and facilities thus far. The moving process was clear and staff we so helpful. I adore my little slice of sanctuary.

Everything about living here at The Overlook is of excellent quality. The amenities and all around atmosphere makes for very a enjoyable experience.

Desiree H

Rick was amazing with fixing my microwave. I love how efficient he is when it comes to fixing things. Previous to this, he fixed my air conditioner. Very much appreciated!

So far I have had a very positive experience in the community. Noise levels are extremely low, the staff in both management and cleaning are fantastic, the wifi has been consistent and overall it has been a great community to live in. My only issue i...

I like the lounges and the leasing office has nice study areas. The buildings feel safe since you need a key to enter and it’s near the main campus.

Muhammad Nabil Jayakusuma

Rick, was really excellent in his service

Rebecca Zuccaro

Maintenance tech Rick at the Overlook St Gabriel’s replaced a breaker in the apartment and it’s now working great. Thank you!

Drew Chen

Rick was amazing with his maintenance work. My work order was expeditiously completed and Rick was extremely friendly and communicative.!

Love the location, amenities, and the staff; they are so friendly and diligent. Of all the rental options I saw, this was the best in all aspects.

Maddie Johnson

Dylan was such a true joy to work with! He was quick to respond to emails, wonderful at follow through, and was so patient with us as we came to look at the different apartments available. He even stayed late for my mom and I to come see the apartmen...

Mustafa CENGİZ

The management here is completely unreliable and unresponsive, especially during emergencies. A time-sensitive medical delivery for my wife disappeared from the building entrance, and despite repeated attempts to get help, the management did absolute...

I very much enjoyed living within this community, the amenities are wonderful and the people in the community are great, I am glad to choose this residence to live in.

Management has improved recently. Maintenance are stars. Good amenities, though some need repair. Overall, very good experience. Would recommend.

Melissa Lopez

The Overlook at St. Gabriel’s has been an incredible place to live! The apartments are beautiful, the amenities are top-notch, and the location is perfect. What truly sets this place apart is the outstanding service. Dylan was absolutely amazing—...

Krista Melies

I only got to be here for a short stay, but while I was there Linda me helped find some fun things to do in Boston!! Thank you Linda for going the extra mile! If I get back to the area again for an extended visit I’ll be back!

Tate Ewing

The Overlook at St. Gabriel’s has been a great place to live! The amenities are amazing, and the building itself is beautiful. Dylan has been especially helpful—when I had an issue with my move-in date, he went out of his way to make sure everyth...

Claudette Cohen

I had a very pleasant conversation with the manager Linda, regarding the property at The Overlook. She was very helpful and informative regarding the property and the availability; she answered all my questions. I will definitely recommend this prope...

Mac Childress

The Overlook at St. Gabriel’s is absolutely stunning! The blend of historic charm and modern luxury creates an unmatched living experience. The amenities are top-notch, from the state-of-the-art fitness center to the beautifully designed common are...

John Woods

The maintenance team here is outstanding. Roger, in particular, consistently goes out of his way to ensure everything in our apartment is in working order. He’s also a dog lover and always takes a moment to greet our dog with a treat or a pat. Like...

Have lived here for almost a year, amenities are great, staff very helpful and attentive. Undercover parking garage available. Units are well equipped and concierge are always quick to solve any problems. The area is calm, several groceries stores ar...

I have had the honor of being a resident in this community for three years. If you are considering moving into this apartment complex, all I can say is that it offers everything you could dream of. The amenities are excellent, including cozy working ...

Noah Kim

Roger was really patient and helpful with our washing machine issue. He conducted professionalism and was very friendly. He also came in a timely manner with no issues.

I just moved in and had a great experience! Everyone was friendly, with smiling faces and a strong willingness to help. I'm excited to meet my neighbors, make new friends, and find gym partners!

I really like how they are so helpful the stuff and how they help you step by step and reply fast throw the email. the apartments are really good and big and clean .

The over look is Good community, people are nice,staff of admission office are nice and friendly and responses quick Coffee is good Public area is great

Living at Overlook at St. Gabriel in Boston has been an amazing experience as a college student. The location is perfect—close to campus, but tucked away enough to provide a peaceful retreat from the city’s hustle and bustle. The apartments are m...

My 7-month experience living here was a nightmare. Management constantly changed making it extremely difficult to resolve issues. Emails and phone calls went unanswered and communication between staff was nonexistent leaving everyone uninformed. Whil...

Meghan Catlin

My 7-month experience living here was a nightmare. Management constantly changed making it extremely difficult to resolve issues. Emails and phone calls went unanswered and communication between staff was nonexistent leaving everyone uninformed. Alth...

I love it here its pretty quiet i love all the amenities very clean property housekeeping cleans everyday maintenance is good ive had positive experiences with management and concierge

komeal Dash

Rick is amazing as usually, he works efficiently, always polite and helpful. The best hand man and I appreciate him! Thank you for replacing my dish washer and moving all of my dishes to and from in the process.

Kaitlyn Hyun

Maintenance is very responsive, amenities are great, and the leasing agent and front desk staff are friendly and helpful! I've enjoyed living here.

Anna Krohn

Mi hija estuvo en la residencia de febrero a mayo y tres meses después aún no regresan el depósito. Hemos mandado innumerables mails y por lo visto tienen un autoreply. Para cobrar si fueron muy eficientes pero para devolver el deposito....

This place is beautiful, and the people that live here are so friendly! I adore the way that the facilities look, the lounges are beautiful, and my home is wonderful!

I recently moved here from Toronto. The staff are super friendly and professional. The initial processing and orientation went very smoothly.

This is my first week. The building is nice, and the staff help a lot. But I was expecting a better onboarding because I'm finding many new things independently.

Tariq Ahsan

Wally is excellent and figured out what was wrong with our fridge and dishwasher quickly. Was able to get the broken parts replaced and us back rolling.

It is a very good place and lovely environment to dwell. Facilities and amenities are better than most of the apartments. I suggest everyone to live in.

I continue to enjoy living here at The Overlook very much. I appreciate all the amenities, as well as the overall beautiful complex. The lawns and landscape are beautifully maintained, which adds to the lovely environment. The neighbors in my buildin...

Great apartment great people always friendly! Quick service, they have great get togethers! Great gym and pool to use! Even have blue bikes outside the buildings!

Anonymous

I highly recommend you do not live here. Nothing runs properly. Leasing staff go on a revolving door. They try to take your security deposit for inflated water & sewer charges. Food and packages are stolen. Internet can go down every 4 months for 2 d...

Megan Perry

The maintenance issue was taken care of quickly and efficiently by Rick! Great service! Thank you!

The current internet provider, SingleDigits, does not address internet outages. We have had 3 outages so far this summer and none have been resolved in 24 hours. They do not employ after-hours or weekend technicians. Calling their support directly is...

Zachary Pang

I would give they a zero star if google allows. Living here for a year. Had 20+ fire alarm, 2 ARSON, 2 water damage. Maintenance enter your apartment for repairment without notification. However the office staff is great and deserves recognition. Des...

Laila Lacy

My job placed me in temporary housing at The Overlook on Saint Gabriel and I have been given a filthy unit. Upon my arrival, I was greeted with a dirty tub, used and unwashed utensils and appliances, stained cabinets, handles and doors, stain sheets,...

Anna L

The leasing consultant, Amira Sharif, was incredibly condescending and racially profiling, despite being another person of color. She was incredibly unprofessional. It seemed like she did not like her job.

Recently built and poorly maintained. Every screw in the gym is loose. Stains all over the carpets. Recent flooding in west building. No shade by the pool and they refused to add any.

Its crazy here. The turn over in management is monthly, getting my access was a headache and felt that the manager didnt even want me here and was looking for anything to jump down my throat for.

My move in experience was smooth. I am enjoying all of the amenities including the pool, dog park, and gym. I like how comfortable my apartment feels too.

Wenli Gai

my doordash delivery got stolen four times in three days. Even I come down immediately when the food arrives. They don’t have effective cameras monitoring common area.

For the last two months of my stay at The Overlook, I have had mice infesting my apartment on the fourth floor of one of the buildings. I have notified property management of this issue since it first started, but they have done next to nothing to fi...

It's great living here. I've been here for 3years. It's in a convenient location. They have great amenities. The buildings are well maintained.

The community is great. The service is also reliable. I am delighted with the service for the package arranged and received for tenants. I can receive my package on time and safely. Additionally, I like the surroundings here, the outdoor walk, the ga...

The front desk is always so nice and helpful with any questions that I have! I can’t wait to move in. I also love that there are so many amenities like the pool and gym.

Moving to a place called the Overlook gave me chilling Jack Nicholson vibes but being here has been the best experience since moving to the Boston area over a year ago

Leasing office was very helpful with the application process. Apartments and grounds are super nice. Having a BBQ will be great during the summer.

Nicole Amundson

I had an exceptional experience with the Overlook at St. Gabriels staff, especially the leasing consultant Mondy, while searching for my new apartment. Despite a small hiccup with my move-in due to unforeseen circumstances, Mondy went above and beyon...

Management creates fun monthly events, which is a great way to make new friends. Maintenance are friendly and on the spot. Behind the scenes, the grounds crew creates a nice landscape, and the cleaning crew does a great job, like cleaning the grills,...

Great apt overall, the concierge is getting better than before. They are more responsive and accommodating. The apartment has a monthly event.

The Overlook at St. Gabriel's quickly felt like home. Beautiful, pet-friendly apartments in a beautiful location. The leasing staff was so helpful with move-in and continue to be responsive when needed. The amenities are stellar - we love the lounge ...

Great experience with the leasing agent (Adam). I am really looking forward to moving into this facility and enjoying the great view. Great atmosphere.

Tamica Henri

I put in a request to for my shower head because the water pressure was low and Rick responded right away! He was professional, efficient and polite but most importantly, he resolved the issue in no time! I would recommend Rick to anyone — he’s t...

Anonymous

Hello guys. I have been staying at Harrington house 181 for about 4 months. Last month, a roommate came to my next room, but he was extremely aggressive, dirty and disrespectful, and the house management did absolutely nothing about it. I was attacke...

Wonderful place, my best living experience in Boston. Spacious home, great monthly activities, mostly, playful shared public facilities. My family and I had great days here.

Stephen Smith

When our son recently broke his leg Rick and Roger from building maintenance went above and beyond preparing his apartment for his return!

Regina Silva

Eduardo was amazing, I’m very happy with my new apartment. Thanks honey

Sadly I have to say, I used to love this community and living here was always amazing until about last year. I have now been here two years and in the last year noticed some major changes. The overlook has become more of a college kid dorm, which in ...

Beautiful campus and beautiful apartment building. It feels so good to live here. The amenities such as the lounges, pool, and gym are just incredible to have. I just wish my apartment had more closet space but it's near perfect living here.

MINIX KINO

Rick solved the issues in no time

Excellent environment and wonderful amenities. Prompt attention to any maintenance issues. Friendly and helpful staff. Beautiful surroundings on the outside. Everything well maintained.

My expirience is great i love the overlook! Cant really complain. Everything is central i love all the amenities in and out my unit. And the management and maintnance staff are also great

It truly is luxury living with all the amenities! And dog friendly! This is my first studio type apartment and I love it! Big enough to create a separate type living and sleeping space.

It has been really great living here. I use the gym a lot, but the equipment has not been maintained well over the past year. I hope this changes and they will be fixed.

Love living here. The amenities are top notch and I enjoy bringing friends over who are always amazed. Will be living here for as long as possible!

They have a very efficient Maintenance staff, the apartments are well maintained. Hallways are always clean. My only complaint is that some of the tenants especially the one having parties are making so much noise. And sometimes when you're in the Ma...

Overall living here is a nice experience that reflects the premium we pay to rent. The maintenance and cleaning staff does a stellar job of keeping up with everything going on. I really enjoy some of the events that are organized like the cooking cla...

Sage Hu

The worst apartment I've ever lived in. The staff is incredibly slow at addressing issues, and my food deliveries and packages get stolen constantly. Even when reported to the front desk, they seem to not take it seriously.

The facilities are new and normally working perfectly. Maintenance is quick to respond and is always professional. Packages are problematic as the main office is not the A team. I think they are trying, but I have not been impressed with management.

Haotian Chi

The maintenance is very fast on call and helpful plus janitor always keep the house clean，excellent gym & deposit got fully refund after checkout：）

I have had great experience in Overlook for the past year. The location and amenities are amazing and I feel safe around the community 24/7. I recently renewed my lease which explains how satisfied I am. Few things that may need improvement is packag...

This community is great, it’s peaceful and quiet. I love it here! Everyone is really friendly and the staff goes above and beyond to meet your needs.

尚书

Rick is professional and easy to talk

The Overlook St. Gabriel’s is one of the best liveable place in Boston city because of its resident-friendly environment and neighbor relations.

A fantastic residential campus that is dog-friendly. The staff is great and organizes fun events. It takes longer to get around the city without a car as it does not have the best public transit relative to other locations. Nonetheless, I could not b...

Great place to live except needs more guest parking!!! And to add and update the amenities everyone is nice and have great neighbors ,love my apartment and staff is great also!

Elli Soltani

I called for maintenance work in the building. Rick came and did very professional job. He was very polite.

Matt Wolfe

Awful. The Overlook is an international student (Asian) college dorm. No sense of community and the residents live like slobs. Most units don't have entry closets (where am I supposed to hang my coat and put my shoes??) or enough kitchen storage. Mat...

Maintenance staff are responsive and super helpful and there are great events for the community. A downside is that there is no AC or other temperature control for the gym and studio space in the winter (only standing fans), so the spaces get very ho...

Clean environment and great fast response from the concierge, maintenance, and custodial staff. I feel like I picked the right place. The shuttle service and monthly activities are just some of the amenities and I’m glad exists.

The maintenance staff is the best. They respond to work orders within 1-2 hours during the week and are very friendly. The gym is one of the main amenities we pay for but it's has had temperature problems (think 75-80 degrees) for years. They brought...

The apartment was in good condition upon my arrival. The thorough inspection conducted before my move-in helped address any pre-existing issues, and I feel comfortable in my new space. The amenities within the complex, such as the gym, pool, and comm...

I like living here. Everything is excellent: the location, amenities, my home. I like how this community is pet-friendly. Even though I do not have one, I want to see them around. I wish we could reserve a guest parking spot easier, though.

Living in this community has been an incredible journey, and I'm excited to share my resident experience from my own perspective. From day one, it's been much more than just a place to stay; it's a place I proudly call home.

Jenny Ma

Lived here for 2 years, the amenities are nice so as some of the staffs. However it’s been a couple month since I moved out and still have not received my security deposit. Called so many times and there’s always something going on with the secur...

G. A.

I love my apartment, its location, and the amenities I have access to. Rick is also awesome and tries to fix any repairs or maintenance on time. He is a gem!! The cleaning ladies I run into are also very friendly and kind. My one gripe about this apa...

apartment is great but the parking is horrible if you are just visiting. there are only 3 spots. highly recommend they get more/better parking please.

I feel like everything has been going well! My only issue is the package system. It is really hard sometimes to find packages. Otherwise everything has been going great!

After one year of living here, I can say that the fun community events, great amenities, fantastic staff, awesome and well-maintained grounds, and modern apartments make The Overlook at St. Gabriel's THE best place to live in the Brighton/Allston are...

Harsh Jain

Rick, did a great job in our apartment.

General speaking, my experience with Overlook is fantastic. Firstly, neighborhood is suitable for single and married households as well as married with children. The noise of the environment is very suitable and the safety is what people search. Seco...

I recently had the pleasure of living in a fantastic apartment, and I couldn't be happier with my experience. From the moment I stepped in, I was impressed with the modern and stylish design. The spacious living room with large windows allowed for pl...

brendan cloherty

I love living here at The Overlook at St. Gabriel. The maintenance staff is incredible. I put know a work order for my shower to get fixed and Rick was there that same day and fixed it quickly. Thanks so much!

Great amenities and I love the small gym. View is fantastic and rooms are spacious and have great appliances. Internet is good but occasionally patchy.

Jake Thomas

Maintance guys are great and units are nice. However, the property manager will try every trick in the book to take advantage of you if there is ever a problem, be careful.

ZhanQi Liu

Rick is perfect! I submitted my request 15min ago and he shows up in a breeze. Super nice guy and he takes care of everything.

Excellent location, well-maintained apartment complex and responsive staff. Cool monthly activities which are also good opportunities to get to know other residents. Lived here for close to a year and pretty satisfied with overall.

I just posted this to Google but here it is: There is so much to do on the campus alone, and the renovated church looks like a tourist attraction. Super dog-friendly, great gym, beautiful plants on the premises, and many spaces for remote workers. It...

Bangyan Li

Rick did an awesome job with fixing the shower head in a timely fashion. He is so nice and welcoming and also helped me with the stove surface.

latina holloman

Garage disposal was broken Rick immediately knew what to do also gave some amazing tips on how to keep up with it, showing me how to reset it just in case we run into the same problems. Great guy familiar face always holding the door for my baby and ...

It is great, the whole complex is beautiful and very clean. I cannot wait to spend my upcoming years in this apartment room and area in Boston.

The sound insulation is not really good. I can hear my upstairs neighbors walking, opening drawers, moving chairs, etc. Other than that, the property is great at responding to maintenance calls.

Adam Corl

Rick is the man! He fixed my issue right away and gave me tips on how to keep my kitchen disposal working properly.

Loving living here at the overlook. It’s the perfect community with very professional staff! We like all the activities this place provides!

Easy move in. Great easy covered parking. Clean facilities. Amazing lawnscaping. The bus is incredibly convienent. Everyone is very nice! Loving it so far.

The community is beautiful and the staff in the Overlook are very helpful and kind. The network speed is also very fast. It is definitely a perfect place to live in.

Like any other place you have your issues. But the maintenance team especially in the east building, Roger is always on it. As well as our cleaning ladies in the building. They do such an amazing job and always have our building clean. Even though so...

Amenities are great and the staff are kind and helpful. Maintainese people are nice and professional too. Really excited to live here and can't wait for the following year.

Amazing apartment, great community, kind and responsive staff, fabulous amenities. The Overlook feels like an oasis in Brighton. We have a pool, games, study rooms, a business lounge, free coffee hot chocolate, full gym and yoga room, a dog park and ...

Great place to live! The amenities and shared spaces are always clean and welcoming during the open hours. Staff is on top of package room as well.

We’ve loved living at the overlook! We have especially enjoyed the monthly activities that the overlook sets up for the community to enjoy. We’ve met many of our neighbors this way!

I enjoy living here generally since there's a lot of outdoor space and community space. Generally, the staff do a great job of maintaining the landscaping and common spaces too. I do wish the fitness studio was maintained better since it is such a la...

Liam H

Rick fixed my maintenance request within 24 hours! Never even knew he was here minus my outlet being fixed and the nice note on the door. Very happy with the prompt response and the property overall!

The Overlook at St. Gabriel's is an awesome place to live! The apartments are clean and modern, the staff is superb, the amenities are fantastic, and the property is a well-situated oasis in the middle of Brighton. It is only a short walk to the B li...

The amenities at Overlook are amazing, I really enjoyed my time living here. The maintenance team is always willing to help and very effective on responsing to residents requests.

Just renewed my lease. Always been pleasant to live here. Not a lot of things I’d change if I would but overall good place to live. Can recommend

Faisal Khan

Jennifer superstar friendly nice helfpul helped me

We have loved living at the Overlook. Amenities are great, gym is fantastic, and the building is beautiful. Our dog has enjoyed living with us here too!

I have been living in The Overlook at St. Gabriel's since June, 2022. My experience here has been very pleasant in all respects. The apartments are beautiful, halls and common areas are clean and well maintained. The landscape is especially lovely an...

The maintenance is perfect, and all the staff are very nice. The lobby and common place are always clean and cozy. But the soundproof is not very good.

Have lived here close to a year. Great location and amenities, fantastic maintenance crew and monthly events. Really enjoy staying here and would recommend!

Great place to stay, if you have a EV car the apt provides a specific parking for you, the downside is the people who own a gas car and park on the EV station

I am very happy since I choose this apartment to live: welcoming environment, highly qualified amenities, helpful staff, proximity to train and bus. I suggest for everyone!

Xiner Xu

Rick is the best maintenance person I have ever met.

No issues with the apartment itself, and the maintenance staff are friendly as always. Basic amenities tend to be unmaintained (coffee machine often out of coffee, gym has no temperature control with minimal fans, visitor cars parked at night along t...

My experience as a resident has been excellent, beginning with the leasing process. I worked primarily with Donna who was fabulous. She listened and understood the type of apartment I wanted, and worked tirelessly to find it. She is kind and patient ...

Ben Friedman

Stay away. First tenant in the unit with leaks, ceiling damage, and disruption during working hours in apartment. Overlook didn’t help tenant in any way or offer accommodations. Recommend for others to not move into this apartment complex.

Shivangi Sharma

Rick was really helpful and efficient with figuring out issues with the washer. Great job overall on maintenance issues

Shawn

The refrigerator in our apartment was broken and the staff fixed it very quickly, very nice

Rae Most

Roger from Maintenance was incredibly kind and helpful. He was very prompt in responding to my maintenance request and completed the job thoroughly.

A K

Outstanding job completed by Rick. He took the time to explain the cause of the issue and how best to resolve. Went out of his way to also show me how best to operate another item in the complex. Well done.

Yu Wang

The service is really great! I was out of home for travel recently, and when I come home, my toilet has been fixed by Rick. I really appreciate it!

Sena Kwun

My husband and I have lived here since 2020 and just renewed our lease for the 2nd time last week. To be honest, for the past 2 years, it was bit hard and stressful because of a noise issue from all the constructions around here but it's finally almo...

Juejie Chen

Theft is so serious here that there are no effective measures to prevent it. Even if the thief is living here, there is no punishment. Property manager is ALWAYS not available. 快逃！小偷偷得起飞，公寓踢皮球完全不管的。

Antonie Lin

Pleasant living experience with highly proficient and professional staff from my experience. Amenities are well kept with community events organized every month. Enjoying my time here and looking forward to the time to come!

Amenities are good, but the resident experience is continuously below the expectation, such as no longer providing paper cups, also the lease agreement is lacking flexibility.

The leasing agent (Donna), community manager (Gerald), concierge staff, maintenance folks, and the cleaning angels are all beyond pleasant and helpful. The grounds and buildings are decorated and maintained beautifully; such a unique community here. ...

Jathena Sotomayor

Rick was super friendly, happy to help, and a pleasure to interact with.

7 ITESE

Maintenance is ridiculously quick, Rick has done it in about half an hour from request. Was living in Fenway and looking for a quiet apartment and I found Overlook, would recommend this community with services above expectations.

Alan L.

Rick was great, he was both knowledgeable and friendly. He got the job done and went above and beyond to help clean my place to make it like he never came by.

gaetan dupuis

Good place

C. F.

Maintenance was very responsive during an emergency repair. Richard was friendly, courteous and diligent. He ensured the repair was done quickly and properly. I’ve had very good experiences here at Overlook with the rest of the staff as well.

Bob Burnquist

Rick did a quick and effective job on sealing up my windows to prepare them for winter. He was very clean in doing so and did not move anything in my apartment - it was like he was never there. Thanks Rick!

Christina Kwan

This review is for the repair service that Rick Martin performed in my unit on November 8th. Wow! Not only did he get the shower head fixed within A DAY (it was messed up and spraying water all over the bathroom!), but he’s also a super personable ...

Hu Manyi

Awful. Still do not got my deposit back. I contacted them from September for over 30 times through phone and email. Barely get a call back or email back. I call over and over. They said Carissa is not in office and leave the message for over 5times. ...

Zhichao Wang

Richard Martin is a professional maintaince stuff with great passion.

Yanjun Ou

Rick is awesome!!! He fixed the dryer and the shower head very well and fast!!

Moo Jae

Rick guyver is his new name!! Super friendly and awesome! Thank you.

Rachel Wang

Creating new maintenance request is quick and easy. Rick is very helpful and professional and did a great job for us. Thank you!

Johnny Appleseed

Really enjoyed my stay here at the Overlook. Great amenities like a 24-hour gym, pool, parking garage, and washer/dryer in unit. Plenty of outdoor space and indoor lounges for socializing and working. One of the best parts of this place is the mainte...

Renata Guazzini

I quite liked living here, it has good amenities and happily the Wi-Fi has worked very well for me. My only downside is that it's far from everything if you don't have a car, and it's easy to hear when the neighbors upstairs are walking or moving thi...

Ellen Tong

Rick was really amazing! I called in cuz I suspect problems with my ac. Rick not only helped tremendously with that, but also went out of the way and taught me many little tricks about the control panel and some of the light switches I never figured ...

Jason Borb

The technicians and cleaning people working here are fantastic. They have always been friendly and courteous. However, the attitude I’ve received from the management can only be described as tepid at best. There have been several occasions where I ...

Celeste Deng

Leasing office态度及其恶劣，觉得我看起来像住不起的样子就随意带了两个房间，毫不走心。我到了之后让我等了五分钟，tour10分钟结束，跟我说自己后面还约了人没法再继续了就让我走。并�...

Francis Chen

Rick was fast for the maintenance service and really appreciated his help.

Brianne DiBiase

Rodger was extraordinarily helpful with some maintenance I needed in my apartment. He was friendly and even came in within hours of me submitting my maintenance request!

Taylor Hunt

Overall, I like living here. The apartment and amenities are nice, maintenance crew is top notch, but management leaves a lot to be desired. Upon renewing my lease, my parking pass to the garage stopped working. I notified concierge of this issue twi...

Olivia Marcantonio

Roger on maintenance is great and always taking his extra time to come and fix problems I may be having even when I haven’t had time to submit a ticket. Also great with my pups.

Wang Dingxin

Roger the maintenance tech is such a nice guy! So quick and good at the job.

Velvet Lynch

Rick the maintenance guy is very helpful.

Kendall Han

Mr. Richard Martin‘s maintenance service is wonderful. He is so professional, efficient and patient, he know the details of the machines and systems. It a great honor to have him in this neighborhood.

Dandannn

Rick unclogged toilet for us today. Thanks a lot. He’s great.

Ainslee McBride

Bill and Roger from maintenance are very personable and quick, I loved how sweet they were to my dog!

Yana Morar

Rick had been fantastic during our stay at the Overlook. He goes above and beyond to help residents solve problems and is a great person to be around. Thanks Rick for all your help!

Kendra Makela

There are so many cool spaces to chill here. And maintenance, especially Wally is always so helpful and a pleasure to chat with. The kids here stop everything to watch and ask Wally questions. After he goes they ask for their friend back.

Yunan Liao

Roger came and changed batteries and filter did awesome

Charlie Liu

Roger did a great job changing Batteries and filter.

snlee06

Roger was extremely professional, efficient, and kind. Overall, my experience was very positive and I would be grateful to have Roger come again!

Yajie Hu

Rick

Ji Hyung Kim

Wally was very nice and helped me with changing the air filter.

Haoxuan Zhang

Wally is polite and efficient

KAIBO YANG

Roger did a good job

Kathy yang

Rick did a great job!! Many thanks!

Yolo Chen

Rick is very nice person to helps us to maintained indoor facilities. He's proficient at his job and quickly solved issue. Very impressed services!

chengyuan sun

Roger爱你的Wally from main探测弟弟啊greatjob

Hang Ma

Rick is a very good employee, I made a maintenance appointment online and he came to the door quickly. Thanks！

Jason Yang

Thanks Bill for replacing the air conditioner filter for me!

Katy Diana

Wally from the maintenance was great!

Tiffany Chu

Rick was very helpful and efficient with maintenance!

STEV YIN

Roger from maintainer did a great job

Zhenyu Wan

Roger from maintenance is a great guy

Belinda Zhang

Great experience (maintenance by Roger)

Eric Tian

Wally and Roger are very nice and kind. They always wants to get the work done in a professional and efficient way.

陈人丘

The service is very good and quick by Rick

Monna Guo

Roger from maintenance is a great guy

Smrithi Raman

Roger has been a huge help to us and always does a great job fixing any maintenance issues that come up!

Juan E Alvarado

Roger has proved to be a friendly and very helpful individual. He can fix anything in less than five minutes. He is highly recommended and an expert.

Stephanie A Wu

Good job, Bill!

Chencong Diu

Awesome and fast service!

Dongfang Li

Roger from main探测我爱上great changing偶然filter

Cooper Stouch

Wally was great! Quick and efficient.

K Dot

Shout out to Roger for always being great and helpful!

Weiqi Zhang

Wally is really sweet and nice! He’s Very responsible and responsive for the work order. He came to solve my apartment issue 20 minutes after I submitted my work order. I am impressed by that !!!

Stephen ZZ

Rick Martin did a really great job! He helped us in a few minutes after we had trouble. He is so nice to help us clear our floor after his job is done. We’re so grateful for what he did!

Alex Goldberg

Wally, our maintenance technician, was excellent! Really quick to help.

Sarah Honeycutt

Amazing community and property. The maintenance team is fantastic. My maintenance request was fulfilled in less than 24 hours and Wally was very responsive and kind. Thank you!

Colin Xiu

Rick is the best. Fast response and quality work!

Macy Cohen

The amenities are great especially for pups! The maintenance team is really nice and most importantly quick. Rick has serviced our apartment a few times and was extremely professional and helpful.

Xiangyu Zhou

Rick Martin is a patient and efficient guy!

Shennai Palermo

Love staying here! Maintenance and front desk team are awesome and very helpful. Rick Martin from maintenance is a legend!! He promptly fixed my dishwasher that wasn't working!

Codrin

For the reader interested in this place.. The Overlook is a great choice if the budget is not a concern and you don't mind the ceiling being thin. Also, if you consider moving in the upcoming months in the East building, be aware of the constructions...

chelsea moses

Roger thank you for the kind gesture, Your are a true Rock Star Maintenance Man, Thank You for all that you do!

Josh Smith

Really enjoyed living here. Great amenities and the staff is super friendly, especially Roger the maintenance guy. He’s a rockstar.

Katherine Chi

Update: Roger was amazing at fixing anything going wrong. The maintenance team has been amazing, if you are struggling with anything needing fixing in your apartment, please call for them to fix anything needed. 5 stars for Roger’s maintenance Upda...

Barbara Williams

Roger from maintenance is faithful , comes and explains all my questions. Loyal Thanks so much Barbara

Eileen Yoshida

Wally always does a great job attending to our maintenance request. Prompt, courteous and competent. Thank u!

zerong zhu

The Five Stars rate is only about the maintenance services in this place. I saw Rick Martin when I was back to home. I told him about the issues of the shower head. He immediately came to my room and check the problem for me. And, He solved the issue...

Marco Carmosino

Roger from maintenance was friendly and professional. Besides the problem we called in for, he also changed out an air filter.

TrumpCard

Rick Martin, helps with all my building and grounds and maintenance needs, quick, and done right. Thank you.

Jacqueline Kassis

Great living situation, love it here. But the rent increase is outrageous we were one of the first to move in and one of the first to move out. Unaffordable for the neighborhood. Sad!

Sophia Rhodes

Roger at maintaince did fantastic job assembling the shower head for me which does not suppose to be his job. Awesome service!!

Patrick Tyler

The OL maintenance team has been great, but I want to call out my guy, Rick (aka Rickyyyyy) Martin!! Since day 1, his friendliness, (in a professional manner) attention to detail, and willingness to go the extra mile in ensuring we were set up when w...

Hillary Peguero

Roger is our maintenance guy and he’s awesome. He took great care of us - he is knowledgeable, friendly, respectful, and reliable. We could not be happier with his service! Thanks for all you do, Roger!!!

Elaine X

The maintenance tech Rick Martin did a great job taping the return vent, and he also helps me to change the air filter and do the facilities check. Thank you, Rick.

Xinyue Lu

Thanks Rick Martin！

Tosh Fang

Roger from mantance did a good job on repairing my smoke dictor

Jordan Rote

The Overlook has been an awesome community to be a part of. The apartments are beautiful and amenities from the Maker Hall lobby, to the fitness center, and pool are great. Rick and the entire maintenance staff not only provide great service, but all...

maria crespo

Rodger does it again, thank you for your quick response and always happy to help! The maintenance team truly makes this place worth it. Thank you!! :)

Dinisha Brown

Roger from maintenance is always kind Respectful and courteous. Comes to repair things in a timely manner and I appreciate all his hard work.

Liu Zihao

The maintenance team is amazing. Rick Martin fix it up very quickly (the microwave holder). Thanks for his wonderful service!

James Testa

ROGER is the best! Sure am going to wish I could take him with me when I move. Always so helpful. If you’re seeing this, consider my offer? Lol

vasantham divyasaijyothi

My experience is very good and never faced any problem until now. Thank you Roger with Maintenance for all of your help! You are always so friendly and reassuring.

Eury Ortiz

“So far is amazing, great community and friendly neighbors. Everything is right around us and it is super easy to get around. My family and I are very thankful for the opportunity that has been given to us!” Rick and Miranda are very kind and alw...

Huiyi L

Our maintenance tech Wally is Friendly, efficient, and helpful!

Jamie Rodrigues

Maintenance was amazing! I had a little problem with the shower curtain rod and shelving in my closet and Rick Martin was able to fix it quickly and efficiently. Rick was and has continued to be great with my dog every time he sees her as well!!

Michelle Ruggiero

This is a great complex! It is just beautiful! Bonus also very dog friendly!! From the well maintained grounds and common areas to the maintenance issues if they arise. We are lucky to have Wally to help us with our minor issues at move in and other ...

Alex Schelle

Wally came immediately and removed the piping under our sink to retrieve my necklace that fell down the drain! He was very professional and got the job done quick! Rick Martin has also come by twice now to fix our toilet and my closet shelf which had...

Evie Fisher

So far, things have been great. In particular, a big shout out to Rick Martin in maintenance, who took the time to realize my big furry dog meant the air filter in my apartment needed to be replaced sooner than I would have thought and came over to i...

Frank V

The Overlook provides fun community events, such as the Cooking Class hosted by Gabi. We had a great time, and the results were delicious!

Angie Crespo

The best person here is Rodger! Since I've moved here back in January, he has steadily been the nicest and kindest person to me and my dog. He always greets me and my dog with a smile and an hello, without judgement or reservations! I requested some ...

LO

Rick at Overlook West, the maintenance staff was very responsible, very quick to respond and fix the problem. Appreciate all that he and his team do for this community！

Walter Wang

Do not move in here. If you think you will scratch the wall even a single bit, they will charge $500 for ‘repainting’ the whole wall because of a minor stain on there. Very disgraceful unprofessional and irresponsible property management. No wond...

Alma Oliva

Very beautiful place to live in and management are very courteous!! Roger from the maintenance crew is very friendly,polite,knowledgeable and worked above and beyond his duties

Tzuhao Y

People are very rude!! Also there are mice in the building!!!

K. G

Thank you Roger with Maintenance for all of your help! You are always so friendly and reassuring and I appreciate that . The new shower head is awesome and I definitely couldn’t have installed it myself. Thank you again, you’re the best !

andrew zhang

Do not live here. Extremely bad sound proof u can literally hear everything happening in the building. Besides, the staff are rude and unprofessional, specially the property manager is very rude

Zirun Chen

Rick Martin is the best maintenance tech I've ever met. He is extremely helpful and passionate about his work. I’m glad that we have him at The Overlook. Definitely a five-star.

Malcolm Shi

I never expect I would pay for more than $5300 per month for a place without access to the internet. When I firstly moved in I was informed that I can not choose another network service provider. It’s ok if they can provide qualified services and s...

Chloe Z

I would not rent at this place if not for the Covid discount. They monopolized the internet here (claiming free benefits) and would not allow us to get our own internet. But the internet they provide was horrible, constantly disconnecting and bad sig...

Wei Ma

It has to be said that this community has a very poor network quality, not only low speed but also frequent disconnections. At the same time, your neighbors are diverse. The owner did not consider the sound insulation of the upper and lower floors in...

Johnny Wu

There has been ongoing mice problem reported as early as October without resolution. I would beware moving in until this is resolved.

Gemma S

Non stop construction since 2021, with no end in sight. Most of the buildings are flanked by construction that starts early (7am) Monday - Saturday. If you work remote or from home this is a nightmare. God forbid you want to sleep in, you're going to...

Ruiqi Liu

This apartment is highly overpriced, bad service from front desk with impatient attitude toward residents. The attitude of front desk is so arrogant make me wonder if their attitude is because of my identity. Extremely unhelpful. Beside, this apartme...

megha prasad

They charge $250 for parking every month and it’s safer to park the car on a street than the garages they are making you overpay for. I was out of town and when I returned there was scratches in 2 areas of the car. When I spoke to the management(Sa...

baba ni

now is okay～

Sara Neary

Do not recommend this place. Poorly built. Noisy.

Amen Sam

Maintenance: Rick Martin is exceptional. Such an excellent and professional tech. He was at my door right away. He said he was just finishing up his lunch which he probably rushed to fix my issue since it was important and made it a priority. He expl...

AC

Beautiful apartments and amenities!

James Molinari

I moved to Boston in the Spring by myself. I was looking for a modern place that would provide a sense of community. The Overlook has been that and more for me. All the staff have been attentive,friendly and most important, professional. They answer ...

Caretha Anderson

I put in a service request this morning to have my showerheads replaced and to check the water temp to see if it could possibly be increased. I assumed seeing that it’s such a large complex they would take a few days to get to my request. To my sur...

Lauren Frampton

I can not say enough amazing things about living at The Overlook, I have seen some reviews about internet issues, but I haven't experienced any, I think the free internet is awesome and downloads everything quickly! The maintenance team keep the grou...

Xinwei Lu

Internet never fix it and when I ask for wifi problem never come just cancel my maintaince

Kaiser Linky

If you wanna experience 2G Wifi connection that can bring you back to the beautiful old days of the very beginning of the 21st century, the Overlook at Saint Gabriel is definitely your choice. The living experience here teaches me a great lesson to r...

Kirin Yosoro

The internet service for the whole neighborhood is monopolised by Single Digit (which we all know that famous for providing unstable internet service with high packet loss). The apartment unit has no BNC outlet on the wall and the office prohibits y...

Waka Kurokawa

The internet-using experience is just terrible here. We are not allowed to use any other advanced plan but the slow speed that can not even reach to over 50 Mbps for most of the time. The leasing office seems to be careless on this issue and all the ...

Ziping Li

Have mouse sick

Nima Sarram

Amazing staff that will go above and beyond to make sure you find an apartment that fits right for you! They have amazing amenities and apartment units and not to mention the amazing gym!!!

Austin Troy

Wow! All I can say is Wow!! This apartment community is the perfect marriage of old beautiful architecture and modern apartment living. Here are three examples of why this is the perfect place to live and why I love it so much! -Stunning views in the...

Anabel Melo

What a beautiful place to live! I love my place so much!! Jim my leasing consultant is always so nice and helpful as well as the rest of the team! Such a smooth move in process! All the amenities are so nice and such a big plus!

Tien-yu Hsin

I was told that there isn’t any unit in the building when siginin the lease. but there seems be to are a lot more Just quite puzzling

Anastasia Chekmareva

Could be better for the price you pay.

Ismenia Nova

“Ricky” Martin was AMAZING! He went through all the possible outcomes and was able to find the issue and effectively fix it. Beyond friendly and professional, I am looking forward to seeing him around.

Kate Coronella

Beautiful area and facilities! The application process was difficult and the staff much younger and less professional than I expected. Communication could be better and I would’ve loved a map of the facilities when I first moved in. However, with s...

Alex Deaton

“Gabi Solano was very helpful walking me and my roommate through the move-in process and giving us proper instructions on what was needed in order to move in!”

Christian Santos

The overlook is exactly what me and my girlfriend were looking for! It started with the amazing staff who made us feel at home from day one! The amenities are brand new and we have the perfect amount of space for our fast lifestyle!

Ayse Gundogdu

I moved here on June 1st. I requested to install a bug screen on my window 2 times. Yet I have no bug screen. I can’t open my window because of the flies.

Rui Wang

The staff are nice and patient. one person helps me find my arrival box after she brings me to search all the mail room. they help me a lot when I move in.

Brian Bakaj

There are great community events that are held at a consistent rate which help make it feel more like a community than just an apartment complex. The amenities that are offered are all wonderful (although the pool was a little smaller than we thought...

Elisabeth Ryden

I’ve had a really great experience here so far. The buildings and grounds are always well maintained and clean. It doesn’t feel too crowded and the other residents have been nice!

I applied for an apartment here and paid their $500 "holding fee". Six days passed and I never heard from them....not a peep. So I moved on, found another apartment and reached out to The Overlook for a refund. They refused. I gave them $500 for an a...

Sudiksha Samtani

Rick Martin did a fabulous job and went above and beyond in repairing the apartment. He came in for a single repair yet helped me fix two additional items in the apartment.

Sarah E. Devlin

I applied for an apartment here and paid their $500 "holding fee". Six days passed and no one from The Overlook reached out to me about the status of my application, not a peep. So I found another apartment and contacted Megan, the leasing manager fo...

Eva Laxo

Maintenance Specific: The maintenance team at the Overlook is fantastic! They are extraordinarily friendly, helpful, and timely and their repairs. I cannot say enough good things about the staff at the Overlook, plus many of them have dog treats and ...

Iman Ali

Very helpful and kind

Lauren Taylor

The Overlook team has gone above and beyond! I moved in a couple of months ago and its been a dream! I love all the amenities and the maintenance team are always so quick, efficient and super friendly! Its so close to everything but quiet and tucked ...

Alma Vanessa Oliva

I love the Overlook!! It's a great place to live and the staff are awesome!!

Pamela Contreras Chavez

As being a nice big project itself I was very dissapointed about their service when I applied for an apartment there. First of all I payed 500$ for the application, then after doing the math they said I would not be eligible due to my income wich I t...

Tanashya Batra

Very friendly community with amazing amenities

Alexander Carrasquillo

Moving into this community was by far one of the best decisions I’ve made this year! The staff is extremely professional and caring. The maintenance team is responsive to all request and they also make sure to check on you to ensure you’re satisf...

Jordan Bray

You have to see it to believe it! Took a tour with Adam Aroesty - He was very welcoming and got all my questions answered. The residences are brand new and the amenities are just incredible. Business rooms, lounge, bar and workout space inside a mass...

Lauren Kennedy

I just recently had a tour of the property at The Overlook at St. Gabriel's and was blown away. Photos could never do it justice. Maker's Hall was so uniquely stunning and the gym was better than any I've seen. It felt as though I was touring a resor...

Abigail Visco

I really enjoy living here thus far! Apartments are spacious, appliances are new, amenities are convenient, management is very friendly.

Sarah Aroesty

This location is beautiful! Took a tour with Adam - he covered every detail of the place and put our health/safety first. Looking forward to seeing the other residencies when they are done!

Rosemarie Marlowe

Living here has been amazing so far. We couldn’t ask for nicer people. Emails and questions are always answered right away. The amenities are always clean and fun to hang out in. It is perfect for working from home. My fiancée and I can’t wait t...

Georgia Kennedy

This is a beautiful place to live, and the facilities and leasing team members are very kind and courteous. The architecture and amenities are impeccable. Big fan!