Ratings & Reviews

I've only been there for 8 days and I love being able to call it my new home, the people are very kind Jupiter is very kind, I love the cleanliness of the building, each area is definitely happy.

Julyjr 5q

The Agent and Plaza Tower was awesome experience. Jupiter (Leasing women we met) answered all our questions, gave us an amazing tour, and overall was great person to talk to about getting our First apartment.

Too much mold in the apartment, rodents, the community lacks security with homeless people coming in to sleep, cars been broken into, tires stolen, elevators constantly out of service, concierge not visible on weekends and in the evenings . This just...

I love the community and staff. Everyone is willing to help and patient; I never feel like a bother asking questions about billing or building operations. The residents are mostly nice, funny or unique ;with everyone just getting by and doing their o...

No complaints. My experience has been nothing but wonderful. The neighbor is always kept up. The office staff is very friendly. When I put in a work order, maintenance is always on point.

A pretty great experience overall there are only a few concerns that I have. The location is great and the price is pretty decent. Maintenance for the most part is attentive but I’ve has some experiences with maintenance that could be better. Staff...

Being a resident at Plaza Tower is so so. Not the worst place to live but could definitely use some improvements. The hot water goes out almost every other week, sometimes once or twice a week. Hallways are smelly and the stairwell is trashy sometime...

Nice place to live overall experience good .The support staff is awesome the cleaning ladies and the grounds man are very friendly and efficient. The place is kept relatively clean just wished they could put some penalties for the residents who don't...

Experience been awesome as a first time renter. Building is extremely quiet, Secured Buildings etc. Only issue is the elevator shortage other than that it’s great.

The only problem is the people who are looking to sleep in the main entrance or laundry. The rest is all excellent, maintenance is now very fast.

My neighbors are friendly! Hosting regular events not only helps build friendships among us, but it will also adds value to living in my community. A sense of community is important to me. Also, community apps help bring us together without on-site t...

It is safe and service problems are often solved. In mid-2023 the management of the building changed, and in 2024 we are experiencing more positive results.

Not pleased with the utility system here and laundry room machines never work properly. Not happy about management letting pitbulls live here. Elevators constantly need repair. Not worth the rent I'm currently paying. Will not be renewing my lease.

Alicia Bobbitt

Not pleased with the utility system here and laundry room machines never work properly. Not happy about management letting pitbulls live here. Elevators constantly need repair. Not worth the rent I'm currently paying. Will not be renewing my lease.

It’s a different type of vibe here with the new rental/leasing staff.It’s a positive vibe and a good experience.They are very professional and a very supportive team…I see small changes all the time now and it’s really important to us here…...

I love living at Plaza Towers. I’ve been a resident since 3 years. I like the community because everything is nearby so it makes life easier for me.

I moved out a few months ago and have been trying to write a detailed and comprehensive review of Plaza since. The pricing is extremely appealing, but be weary because it’s all smoke and mirrors. I applied back in May of 2022 for a renovated 2 bedr...

Carmen Arroyo

Markesia and Tracey in the leasing office have been great. I've been living here for 2 months and I feel safe. Parking is easy, no fear if my packages being stolen they hold the in office. I'm very pleased with my new home.

Gilbert Nyonka

Plaza towers is a beautiful place to stay The manager Ms. Tracey is very knowledgeable and helpful. She makes every effort to ensure that tenants needs are met. However every tenant may have a different experience but my overall experience especially...

Cortez Brooks

On behalf of the Chillum Elementary School, we want to extend our deepest gratitude to Ms. Butler for her generous donation of a refrigerator for our students. Your kindness and support mean the world to us. We are truly fortunate to have such a cari...

VERNICE THOMPSON

I have lived at plaza towers for about 3 years and love the community. The office staff is respectful, easy to get along with, and extremely helpful. They're continuing to do improvements to the community inside and outside. Our cleaning service take...

Truth_B

Being here at plaza towers is a nightmare- from pest - unintelligible neighbors- and poor management- first off I’d like to say towers has been own by more management companies then you can count- from a real estate point this building is a du...

Rumee Siddiqui

We have been around this area over 8 years and in this plaza towers high rise building over 5 years. End of the week we will move to west coast for good. My overall experience was good. New management is really good in taking care residents, maintena...

Anonymous

There is a review from 9/4/2019 where as a response to a resident complaint, Plaza Towers stated that "residents may retrieve packages during office hours and concierge hours". At 12:40pm today (08/22/2021) I went to the office to collect my package....

Anonymous

I’m apartment searching in MD and Plaza Towers was on my list. Within seconds I was greeted by two roaches in the lobby. One on the sofa, so it clearly made this place home. Needless to say, it was a very quick tour. It was also very loud and ...

Anonymous

Honestly this place was great like 10 yrs ago. As of now I don’t have many good things to say. There’s a serious pest issue, ESPECIALLY MICE . All of our neighbors and friends are going through the same problem , managements knows itââ...

Snowball619

10 year resident here. The apartment is of but with interior design on my expense, it is livable. The kitchen is old and not like the ones in the pictures. Maintenence and staff is great. Management be wary. My issue, given Covid, March 2020 or so, t...

Anonymous

I literally hate it here. The 24hr towing is very inconvenient especially since we don't get 1 free permanent visitor pass. if I want to park closer I have to pay $40 extra. Management is careless and can care less about your issue , they don't come ...

Anonymous

10 year resident here. The apartment is of but with interior design on my expense, it is livable. The kitchen is old and not like the ones in the pictures. Maintenence and staff is great. Management be wary. My issue, given Covid, March 2020 or so, t...

Anonymous

I hate it here. Please don't come here. It's like our problems were never the main concern. And when there was a maintenance request no one came or they did a crap job. Also, it's dirty they don't clean ew. It's just not worth it and I'm stuck in thi...

Kesha McNamara

Do not move here you will hate it!!! Parking is horrible they tow all day long with no remorse. They hold your packages until 6pm no matter how early it was delivered and if you can’t catch concierge between 6pm-12am you’ll just have to try again...

Amit Singh Parihar

I have been living here for over 6 months and my experience has been pleasant. The staff is friendly, and the new renovations really have spruced up the place. Never had a problem finding parking, any maintenance issues were quickly attended to. Mike...

Barbara Price

I like this building. My sister and my niece stays here. They have been in this building for at least 5+ years. Doors are always locked and code need to get in in or security guards let you in. Tags to hang in your car are provided with your car info...

Luis Sibrian

I have almost 6 years of living here, the new administration is making many changes so that the apartments look good on the outside, renovated corridors, renovated entrance, renewed leasing office ... all good so far .. the manager does not look frie...

Anonymous

My family have lived here for quite some time now and we have seen the building go through all types of trials and tribulations. My problem is they care less for those that have been living here for awhile so I can't imagine how they treat the newcom...

Juliet Sanchez

During the COVID19 emergency, the building staff has done a lot to communicate and assist tenants. They have renovated many things (hallway carpets, lights, floors, lobby, main office, balconies, etc.) with a big investment. They are working and taki...

Anonymous

Hi, I live here for over 2.5 years and it's the worst experience of my life. The staff was mean and we even got harassed by staff. One of the staff even entered my Appartment without my permission while my wife was alone in the house. It's not at all...

Whitney Wright

The good part of the living experience here are the Monday - Friday is Rosy, Keisha and Aliya and Shalon. They try their best to keep things running smoothly in the building. Other than that, the procedures and the practices of this place is complete...

Anonymous

I love this community because of the location best of all. Close to metro station and bus right in front of building. You are close to grocery stores and Prince George's Plaza. They are have upgraded that lighting system in the hall ways that is grea...

Anonymous

I love this community because The staff has been fantastic! Roselio did a great job coming on time to fix my fridge and he was very friendly. Roselio is a very nice Gentleman and helped me a lot. Lisa and Michael have been very nice to me everytime i...

SMOOTH OPERATOR

The best apartments are renovated. It looks so beautifully made from the inside and out because they took they’re time to get the finest details. Also, I’m glad that they crackdown on people who are doing drugs. Only attendants is able to enter t...

Ileana_V

I like the changes they are providing so far and the staff is doing a good job as well . And I like that all the store are near by. Like target , Ross, giant , Safeway, and restaurants as well . I can't wait until they are finish with all the changes...

Anonymous

I don't love this community. Whoever the new owner is, is a heartless monster. First of all, the property is TOO big for it not to have security and concierge services. They fired the ENTIRE concierge staff On Thanksgiving weekend. My God, these are ...

Anonymous

It's been 2 years that I moved into plaza towers. I love this place and all the new renovations that are happening. New team and all. I also love the construction that is happening out and inside the building. Keep up the good job PLAZA!!!!!!

Anonymous

I love this community. I have lived here for over 20 years and do not want to move. The new landscaping looks incredible. The building renovation ideas have me very excited to stay here. Roselio changed my filter and answered all of my questions and ...

Anonymous

The stuff stuff is amazing especially Miss Rose:) they been fixing outside and inside. Love living here. I recommend this place and love all the renovations happening. The lobby, hallways and apartments are being renovated plus new staff is great.

Justice Chance

Amazing help Rosy, Michael, and the rest of the plaza towers staff really go over and beyond and the extra mile

James Gant

I am pleased and very happy to be a new resident at Plaza Towers. Rosy was the first person I met and she just blew me away with her kindness and help while looking for a place their to suit my needs. Everyone was very helpful (Lisa and Eliza) throug...

Jc Ben-livaque

Michael and Rossie are awesome people and the management is getting great. Changes and renovations are happening Maintenance is great.

sha moss

I moved in plaza towers June 2019 with Rosy and she has been very helpful. The new team Michael and Lisa are very helpful as well. So far so good and I’m looking forward to staying here. They are extremely helpful and understanding. Great place!

Anonymous

this Apartment building is terrible!!!!starting with management and all people working in the office!!! Mean , never smiling , I have no idea how they work with people! in the hall is always bad smell dirty carpets and roaches everywhere!!! don't men...

Ida Cham

Happy great home, I even upgraded. good security & staff workers.

Anonymous

DO NOT MOVE HERE!!!!!!!!!!!!!!!!!! NEW MANAGEMENT IS HORRIBLE!! THEY ARE TURNING IT INTO THE PROJECTS!! ROACHES, MICE. THEY TURNED DOWN THE WATER PRESSURE, TURNED A 10 MINUTE SHOWER INTO A 25 MINUTE SHOWER. NO COMMUNICATION. NEW OWNER WON'T EVEN REVE...

Ronald Agnus

My experiences here have been pleasant. I am Comfortable and have lived in my apartment for 41 years! Very satisfied of the service given by Maintenence and office staff. I am Very excited about the renovations to the building! Overall in love with t...

Dani Fin

Lived here for 2 years. Pest control is a joke IF they come it makes no difference. A lot of shady practices going on...apparently some residents were offered opportunities to pay partial rent..as someone who has always been on time I’m not sure wh...

Anonymous

This review is long overdue (since May of this year), but I purposed to write this review to tell of the excellent customer service offered by the assistant resident manager, Stephany Lazzo, of Plaza Towers in Hyattsville, MD. All apartment communiti...

Michael Udoh

Nice

Anonymous

I wish I could do negative marking.I do not know why such a big apartment complex does not have any security system or person. This is pretty embarrassing that, this Saturday a visitor came to visit us and his brand new car's wheels got stolen(blue o...

Amobius1

Im giving a 2 star rating because my apartment has been broken into or accessed multiple times over the course of a year. The first time i reported this to the rental office they literally laughed in my face. My apartment was broken-into/accessed two...

i'v been a resident for over a year and I am glad to say that i love this place and location. The apartments are HUGE! . kitchens area little outdated. I've seen no critters or had any leak issues. I would defiantly recommend this place. It is close ...

Anonymous

I love the community and atmosphere here at plaza towers. Been living here for a while and I must say the staff and maintenance is the best! when something things to get fixed they are right on it. The whole staff is very responsive. It's safe, and t...

Anomyones

I am a long-time resident of Plaza Towers (18 yrs.) and I have experienced several management teams for this facility. However, your current team members are one of the most professional and polite management teams I have experienced during my reside...

Anonymous

I've been a resident for 4 years and I absolutely love it. I understand we have had mice issues but, somethings are uncontrollable with the construction going around its understandable. Somethings are out of the managements and staffs hands as far as...

Kabita Thapa Magar

hi this information is for management... i m living in two bedrooms but i m paying 1841$ u guys need to reduce the monthly rent or else we are planning to leave this apartment on this coming year.... else everything is okay

Zi Jun (Zi)

Plaza towers was my first apartment experience and I would say it is adequate and good enough for what it’s worth since they offer free utilities. My stay was pest free, bed bug free. I consider myself not neat and surprised there were no roaches o...

Anonymous

I have lived here for ten months now. I had used Apartment Ratings to choose this complex when apartment hunting and wanted to wait until I had a firm confidence in my overall opinion of living here before writing my review. After ten months of livin...

MariaG84

Despite the negative reviews I've seen, my experience here has been awesome. The front desk personnel are very friendly and welcoming no matter what time of day. The maintenance staff are always on top of any issues I have. I love the changes that ha...

Verified Resident 46454

My experience at this community has been awesome. The staff is wonderful, helpful and very professional. I could not have chosen a better community to reside. I am very fortunate to have found this wonderful place.

Verified Resident 184191

It has been a beautiful experience. No noise. No trash. Friendly neighbors. The location is close to a Metro station, shopping centers, good schools and Churches. There is a beautiful State Part in walking distance to the building.

Verified Resident 249543

It was good before Donaldson now I don't like it that much things change every time you don't understand why you sign the lease if they can change in the the management staff they need some experience to handle a customer properly.

Verified Resident 288140

Close to shopping, public transportation and other amenities. Safe building with good security. Maintenance staff friendly and helpful and complete work quickly and efficiently. I will recommend this complex to friends.

Verified Resident 286857

Generally good, but sometimes the office issues announcement on short notice; I have arrived at my apartment and find that inspections will be done the next day, etc. I would be helpful if the office made announcements in advance.

Verified Resident 283650

My kids love the place and I love too! Everything is close, restaurant, transportation, mall, food store, schools church, laundry inside the building, You do not have to leave the building to throw the garbage.

We lived there for over 2yrs. Location is great, right behind the mall, 10min walk to metro and buses, restaurants and movie theater also within walking distance. Most of the staff is nice, except for the leasing office staff who is rude and likes to...

Anonymous

Well I live at the Plaza for almost 7 years. I'm still deciding if I would like to stay for an 8th but seeing how the rent went up three times already this year alone. Most like I will be exiting out this place. For what they are asking for, not wort...

Verified Resident 250006

This community is a great community love the spacious apartments, the convenience of being close to everything, the utilities being included in the rent and other things. On the other hand you have places like post park which may be a little more tha...

Verified Resident 225879

I have had so far a ok experience in the nearly 2 years here but really feel there should be some improvements to the units, trash maintenance and laundry facility. Noise i know cant always be helped and I have to hear trash and smells near my apartm...

Verified Resident 107673

Although the elevators are replaced, non of the other facilities are not operation now for over 3 years. No party room, none fitness center . Those weighed heavily for my choosing this property. I can count on regular rent increases though.

Verified Resident 204240

I recommend that the fitness center be well structured so that tenants would get a place to exercise. Also I recommend management putting up a kids play area in the apartment. Children do not have a nice place to play.Our childrens health depend on t...

Verified Resident 141612

I would like to know when the upgrades to the units will take place. Tenants were shown an upgraded model unit over a year ago. Nothing has been upgraded to date, the cabinets, bathroom and kitchen floors arembarrassing, old refrigerator with brown s...

Verified Resident 193144

Sometimes residents smoke cigarettes in neighboring apartments, and also slam their apartments doors loudly. Residents also leave their trash in the stairwell instead of placing it in the trash chute, but for the most part I do enjoy living here.

Verified Resident 103885

Generally conducive environment, friendly staff and improved facilities. Could be better with playground, frequen/ routine maintenance checks on walls, ceilings, power outlets and other lighting systems so as to ensure a better experience.

Verified Resident 178091

It been nice to live in this apartement homes,maintenance has been doing a good job.My only concerned this year was that I submitted application for pool passes which I never got as nonone could recalled what happened to my application as it had some...

Apartment Searchers, It is my pleasure to write a review on the my current residence since 2001. The location is scholar least then a 3 minutes walk to Prince George's Metro, PG Mall, Movie Theater & great restaurants, and Giants grocery store. I hav...

WindyCitySBN

The good news is that management staff is typically very polite, and the location of the building is pretty great. It's an easy walk to the Green Line, PG Plaza Mall, a grocery store, movie theatre, etc. For the location, the pricing isn't bad either...

Verified Resident 115169

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Verified Resident 148200

My overall experience living at Plaza Towers Community has been satisfactory. The property management could really improve the living conditions here by upgrading the apartment units to include washers and dryers, instead of having to go use the laun...

Anonymous

Living at Plaza Tower Apartments has been a traumatizing experience for not only me but my guests. For example, my family members came to visit me for the Easter Holiday weekend. We got a parking past that was dated for a couple of days; until April ...

Verified Resident 115186

There has been so many positive inprovements at plaza towers. For a older building it truly is a landmark.the name towers fits the building appropriately as it stands tall in the skyline of our nations capital.with all its beauty and glory plaza towe...

Verified Resident 137352

I have lived here since 1987 and love it. I've never had any problems with anything, including the maintenance staff, the front entrance staff, the office staff. Everyone is absolutely top-notch in the way they work with the residents. Enough said, I...

Verified Resident 121472

The community has been going from bad to worse. There are numerous people living in the apartment rooms. Hallways are littered with removal stuff. People leave their stuff by the elevator lobby areas and it looks bad when visitors see that.

Verified Resident 138011

My experience so far of the community is good. The location of the property to metro,mall,schools and access to highways played a major part in my decision making. The surrounding area, vegetation makes quite a scenery. The complexion of the communit...

Verified Resident 138166

I live in this apts almost six years I feel great nothing bad to say.5no any probleme the staff always present when we need them very quiet I already recomender a lot of personne in this building.i love the plaza towers.nice area very convenient

Verified Resident 104554

I've been here since June 1996 and generally speaking I like it here, they just need to complete the renovations on the Kitchen and Bathroom. it's ugly and out of date. I've been waiting for five years and they keep putting it off , otherwise I reall...

ebuzzb

I couldn't wait for my lease to be up! When I first came to visit the apartments, the staff was extremely friendly and welcoming (Diane, who is no longer there). I toured two apartment layouts and loved what I saw, however, I was informed by Robert (...

Anonymous

I lived in this residence for a complete year because I had a 1 year lease. When I first moved in it looked like an awesome deal considering the rent of $949 including utilities for a large studio. It also seemed like a good deal considering that it ...

Anonymous

Really liked this place. $949 for one bedroom with utilities included, minutes away from the metro. It really doesn't get better than that.

BenDavis

I have been a resident since 99 and chose my place because of the location. When I first moved in I was pretty happy with everything and then things got worse with a management change. In the past year the building got new windows, new AC unit and th...

swehart

I have lived at Plaza Towers for 4 1/2 years. There are 3 elevators of which one is the freight. On average 1 elevator is usually down and the others just need servicing. There are roaches and mice, but I try to control my individual unit by cleanlin...

Anonymous

I am a current resident and have been several years. I have read the reviews about Plaza Towers and other properties. I think some are stretching it. Think about it. If anyone is having that much problems with management, roaches,maintenance etc. Why...

Anonymous

I've lived here since 2004 and have seen several things about this apartment building. When I first moved here, there was not an issue with parking stickers. After a few cars were broken into, a company suddenly appeared on the scene and the break-in...

Anonymous

I have lived here for going on 5 years. During the last 2 years I have seen it go way downhill. The leasing Manager is rude and disrespectful and truly doesnt care about the tenants or the property. Most of the maintenance staffers are lazy and dont ...

Anonymous

This is the worse building I've been living in for the past 6 years for all the apartments I've been lived in. They have roaches everywhere, even in the hallway. They raised my rent 3 times in one year for my second year. They got every chance to tow...

Anonymous

Although this complex is close to the mall, metro and supermarket; I would have to say management and their employees are extremely rude. I'm currently looking for a new place of residency not only due to management and their employees, but also due ...

Anonymous

I've lived here for only 6 months and cannot wait until my lease is up, well...I've been thinking this for quite some time. The front desk staff is extremely rude and are always talking on the phone. My apartment has had cockroaches for the past 3 mo...

Anonymous

I have lived here for 10 years. In the last two years I have seen the apartment complex go downhill. The rent has gone up to satisfy the growing area, But in turn of the growing rent there has been a lack of security, slow maintainence response, and ...

Anonymous

I was really excited when I moved in, but that soon changed. The majority of the people who work at the front desk are rude. They are usually on the phone or having a non-work related conversation with someone. The air conditioning barely works, but ...

Anonymous

If you are a college student or if this is your first place and don´t really care about where you live right now, as long as it’s affordable, then be my guest. However, if you are looking for something that is nice then don´t live at the...

Anonymous

The location is great, as it is close to the Metro and shopping mall. These apartments are one of the better ones in the area, but the problem is that the entire area is bad. The apartments and nice and very spacious. The laundry room is horrible....

Anonymous

Whoops...wrong property...from Michigan here

Anonymous

Will move out ASAP. Elevators dont work properly, will be waiting 5-15 minutes, always breaking down. Have to take stairs sometimes. (11 floors) Laundry room is horrendous, machines dont work and doors are off of dryers. Plumbing is horrible, not wor...

Anonymous

Plus: 1. Close to Metro, post office, shopping. 2. AC, utilities included in rent. 3. Ample parking lot. Minus: 1. Noisy, loud parties in party room til 2 to 3 am on some weekends, noisy children play next to bldg. 2. Same system for heat and...