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Ratings & Reviews

Here's what our residents and prospects are saying.

Jose

2024-06-26  

Me gusta la amplitud, la ventilación, el precio, la ubicación y la amabilidad del personal. Lo que no me gusta es la higiene de algunos residentes en las instalaciones por ejemplo: en el ascensor

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Lamarr

2024-06-14  

For the most part things are ok here but from the A/C and the hot water being a problem this summer is making me contemplate on moving. Also the laundry room needs to be updated and expanded. The lounge area in the laundry room is to big they could e...

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Juana

2024-06-14  

We have had a good experience since we received new management. We have had a good experience and the environment is calm and nice. And we also appreciate our maintenance team 🥰

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2024-06-13  

Awesome !! Reminds me of a hotel would recommend living here, the area is quiet the neighbors are respectful and considerate. Great security

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Vivienne

2024-06-13  

🌟Bozzuto Rock ✨⭐️🌟Glad you all took over. I love the fact when ever u have an issue in my unit and call it in . You all quickly send someone out. Alex, Alex, Alex, now that man deserves Maintenance employee of the year. He is alway on it ...

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Marcus

2024-06-13  

Awesome !! Reminds me of a hotel would recommend living here, the area is quiet the neighbors are respectful and considerate. Great security

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2024-06-05  

the staff are nice. Building could do better at upkeep and making sure needs are met. It took almost 3 months to get the AC working. And it’s hit or miss of the hot water is working. Sometimes the inside is really pretty and other times it’s tras...

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Aarin

2024-06-05  

the staff are nice. Building could do better at upkeep and making sure needs are met. It took almost 3 months to get the AC working. And it’s hit or miss of the hot water is working. Sometimes the inside is really pretty and other times it’s tras...

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Delonte Boxley

2024-06-03   Google

Conditions at Plaza Towers have truly gotten worse since the property was acquired by Bozzuto. The AC still is not working in the building even though there have been several days where the temperature has risen above 80 degrees. I come home after a ...

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Thad Cooper

2024-05-21   Google

I had a tour of Plaza Tower Apartments this past Saturday by Ms. Jupiter Walker, who was very informative and professional. She answered all of my inquiries expertly. I must state that this apartment building definitely exceeded my expectations. I am...

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Caliph

2024-05-16  

I love my apartment and it’s very comfortable. The community is very quiet and I feel safe. The current staff is very polite and tries to resolve matters to the best of their ability. However in spite of all these positive things I must be complete...

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Kevin Moses

2024-05-15   Google

I recently had the pleasure of touring Plaza Towers apartments with Ms. Jupiter Walker from the leasing office, and I must say, it was an exceptional experience. From the moment we met, Ms. Walker exuded warmth, professionalism, and a genuine passion...

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Thomas W. Pierce

2024-05-14   Google

Toured the Plaza Towers for the first time this weekend with building representative, Juniper Walker. Her presentation was professional, educational and comprehensive to our needs. Juniper's knowledge of the area and the buildings amenities was very ...

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Jdody

2024-05-14  

This is a nice complex but it has great potential as an awesome location and community because of the vast offers and programs. The only down side is security, package retrieval, programming hours and access to gym and other facilities.

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Alexander Pierce

2024-05-12   Google

I had a fantastic apartment tour with Jupiter Walker. She presented the apartment impeccably and provided thorough insight about the residence and the overall atmosphere of Hyattsville. I would highly recommend her if you would like to tour Plaza Tow...

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Eugene

2024-05-10  

I believe you need to bring back concierge services. This crazy having the carriers drop the package off in the open mail room. When they suppose to drop it off at your door. I believe you need to reevaluate other way of saving money and bring back c...

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2024-05-08  

Muy bonito muy seguro bien limpio hay muchas tiendas serca y trasportes Es bien serca y cómodo y los apartamentos son bien limpios y hay jinnasio la Londri en muy grandes

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Yury Hernandez

2024-05-08  

Muy bonito muy seguro bien limpio hay muchas tiendas serca y trasportes Es bien serca y cómodo y los apartamentos son bien limpios y hay jinnasio la Londri en muy grandes

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Verified Resident

2024-04-06  

Great Team. They concur each task and make the best of each situation. Very professional and takes time to listen to everyone. Emails/Calls come in and they try to address each one with a smile.

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Jeong

2024-04-05   Google

Very loyal Towing company work for this apartment with apartment's security camera. If you park in front for more than a minute, they will tow your vehicle within 2-3 minutes very quietly(saying they took pictures, just not toward the entrance). $175...

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2024-03-04  

I've only been there for 8 days and I love being able to call it my new home, the people are very kind Jupiter is very kind, I love the cleanliness of the building, each area is definitely happy.

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Yesica

2024-03-04  

I've only been there for 8 days and I love being able to call it my new home, the people are very kind Jupiter is very kind, I love the cleanliness of the building, each area is definitely happy.

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Julyjr 5q

2024-02-23   Google

The Agent and Plaza Tower was awesome experience. Jupiter (Leasing women we met) answered all our questions, gave us an amazing tour, and overall was great person to talk to about getting our First apartment.

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Loveline Ndula

2024-02-18   Google

Worse place ever

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2024-02-07  

Too much mold in the apartment, rodents, the community lacks security with homeless people coming in to sleep, cars been broken into, tires stolen, elevators constantly out of service, concierge not visible on weekends and in the evenings . This just...

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Steve

2024-02-07  

Too much mold in the apartment, rodents, the community lacks security with homeless people coming in to sleep, cars been broken into, tires stolen, elevators constantly out of service, concierge not visible on weekends and in the evenings . This just...

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2024-02-01  

I love the community and staff. Everyone is willing to help and patient; I never feel like a bother asking questions about billing or building operations. The residents are mostly nice, funny or unique ;with everyone just getting by and doing their o...

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James

2024-02-01  

I like being here but wish the laundry room was better. Some new machines would help and upkeep also. Upkeep starts with the tenants. Many times people leave their close for hours, hording the machine from fellow tenants.This is a big problem and inc...

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Jdody

2024-02-01  

I love the community and staff. Everyone is willing to help and patient; I never feel like a bother asking questions about billing or building operations. The residents are mostly nice, funny or unique ;with everyone just getting by and doing their o...

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2024-01-31  

No complaints. My experience has been nothing but wonderful. The neighbor is always kept up. The office staff is very friendly. When I put in a work order, maintenance is always on point.

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Eugene

2024-01-31  

No complaints. My experience has been nothing but wonderful. The neighbor is always kept up. The office staff is very friendly. When I put in a work order, maintenance is always on point.

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Monica

2024-01-29  

Maintenance request are a little slow getting completed. Elevators sometimes not working. Mice problem. Lobby desk not covered. Marijuana smoking on property and coming thru vents in the apartments.

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2024-01-28  

A pretty great experience overall there are only a few concerns that I have. The location is great and the price is pretty decent. Maintenance for the most part is attentive but I’ve has some experiences with maintenance that could be better. Staff...

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Caliph

2024-01-28  

A pretty great experience overall there are only a few concerns that I have. The location is great and the price is pretty decent. Maintenance for the most part is attentive but I’ve has some experiences with maintenance that could be better. Staff...

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Jackeline

2024-01-26  

I moved in at the beginning of October and it has been a good experience so far. I enjoy the neighborhood and the location very much. I hope that my experience continues to be positive.

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2024-01-25  

Being a resident at Plaza Tower is so so. Not the worst place to live but could definitely use some improvements. The hot water goes out almost every other week, sometimes once or twice a week. Hallways are smelly and the stairwell is trashy sometime...

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Kamal

2024-01-25  

My Experience Living Here At The Plaza Towers Is Decent I've Only Been Living For 7 Months And For The Most Part The Staff And Maintence Have Been Very Intentive And Helpful

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Shalonda

2024-01-25  

Being a resident at Plaza Tower is so so. Not the worst place to live but could definitely use some improvements. The hot water goes out almost every other week, sometimes once or twice a week. Hallways are smelly and the stairwell is trashy sometime...

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2024-01-23  

Nice place to live overall experience good .The support staff is awesome the cleaning ladies and the grounds man are very friendly and efficient. The place is kept relatively clean just wished they could put some penalties for the residents who don't...

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Folasade

2024-01-23  

Nice place to live overall experience good .The support staff is awesome the cleaning ladies and the grounds man are very friendly and efficient. The place is kept relatively clean just wished they could put some penalties for the residents who don't...

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2024-01-22  

Experience been awesome as a first time renter. Building is extremely quiet, Secured Buildings etc. Only issue is the elevator shortage other than that it’s great.

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Vivienne

2024-01-22  

Heard great things about Bozzuto and I glad you all took over. Previous team especially manager was horrible. Property Mgn was full of empty promises. I have an ongoing repair that should have taken care of over a year ago and have not been. I made a...

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Marcus

2024-01-22  

Experience been awesome as a first time renter. Building is extremely quiet, Secured Buildings etc. Only issue is the elevator shortage other than that it’s great.

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Shanay

2024-01-21  

The Bozzuto Management Team is outstanding! We experienced very welcoming, helpful and friendly personnel upon the management change. Also they made the transition efficient and effective with all the details that could normally stress residents out

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Kason

2024-01-20  

The new people are very respectful. Willing to help at all cost. I hope the can improve on the gym and making sure people are not sleeping in the laundry room.

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2024-01-19  

The only problem is the people who are looking to sleep in the main entrance or laundry. The rest is all excellent, maintenance is now very fast.

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Alma

2024-01-19  

The only problem is the people who are looking to sleep in the main entrance or laundry. The rest is all excellent, maintenance is now very fast.

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2024-01-18  

My neighbors are friendly! Hosting regular events not only helps build friendships among us, but it will also adds value to living in my community. A sense of community is important to me. Also, community apps help bring us together without on-site t...

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Verified Resident

2024-01-18  

My neighbors are friendly! Hosting regular events not only helps build friendships among us, but it will also adds value to living in my community. A sense of community is important to me. Also, community apps help bring us together without on-site t...

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Manuel

2024-01-18  

since the change in building management, ive noticed a positive change overall with the building. I'm hoping to see an increase in overalll upkeep with the building

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2024-01-17  

It is safe and service problems are often solved. In mid-2023 the management of the building changed, and in 2024 we are experiencing more positive results.

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Gilbert

2024-01-17  

Buzzuto is the new management company here and I have been impressed with the way they have handled maintenance tickets and they are willing to listen and solve problems from residents. Hope they will keep that up and also get a 24/7 security or Conc...

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Rafael

2024-01-17  

It is safe and service problems are often solved. In mid-2023 the management of the building changed, and in 2024 we are experiencing more positive results.

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Carolyn

2024-01-17  

Plaza Towers management has let go the best maintenance crew within the last three years because of change in Management. Also, ConService does not have a license to collect utilities from tenants but they continue to do so. Everyone is ignoring the ...

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2024-01-16  

Not pleased with the utility system here and laundry room machines never work properly. Not happy about management letting pitbulls live here. Elevators constantly need repair. Not worth the rent I'm currently paying. Will not be renewing my lease.

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Alicia Bobbitt

2024-01-16   Google

Not pleased with the utility system here and laundry room machines never work properly. Not happy about management letting pitbulls live here. Elevators constantly need repair. Not worth the rent I'm currently paying. Will not be renewing my lease.

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Alicia

2024-01-16  

Not pleased with the utility system here and laundry room machines never work properly. Not happy about management letting pitbulls live here. Elevators constantly need repair. Not worth the rent I'm currently paying. Will not be renewing my lease.

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Legacy Byrd

2024-01-14   Google

Amazon Flex Drivers Do Not Deliver Here. Let's force them to get a designated outside locker. The person that works in the leasing office was rude and I absolutely believe she alerted the tow truck driver to tow my car when I came in to deliver a pac...

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2024-01-13  

It’s a different type of vibe here with the new rental/leasing staff.It’s a positive vibe and a good experience.They are very professional and a very supportive team…I see small changes all the time now and it’s really important to us here…...

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LaNita

2024-01-13  

It’s a different type of vibe here with the new rental/leasing staff.It’s a positive vibe and a good experience.They are very professional and a very supportive team…I see small changes all the time now and it’s really important to us here…...

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2024-01-10  

I love living at Plaza Towers. I’ve been a resident since 3 years. I like the community because everything is nearby so it makes life easier for me.

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Rochelle

2024-01-10  

It's OK. We just need 24 hour security. We also need more maintenance to help and also need full time people in the rental office. The computer room needs a little work plus a printer instead of emailing important documents to the rental office to pr...

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Gregory

2024-01-10  

We need lighting in the parking lot and 24 hour security and better contractor and more maintenance workers. We need permanent staff in the rental office.

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Aarin

2024-01-10  

The new management is 1000x better! As they are still new I can't fully comment on it, but staff are much nicer here than the last management.

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Ablawa

2024-01-10  

I love living at Plaza Towers. I’ve been a resident since 3 years. I like the community because everything is nearby so it makes life easier for me.

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Nicholas Stebbins

2023-12-05   Google

This is not a great place to call home-I strongly suggest avoiding it. 1. They’re outright lying about the amenities you’ll be paying for, for example, the hot tub (which is shared with a hotel) isn’t working and hasn’t for a year with no pla...

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2023-11-06  

I moved out a few months ago and have been trying to write a detailed and comprehensive review of Plaza since. The pricing is extremely appealing, but be weary because it’s all smoke and mirrors. I applied back in May of 2022 for a renovated 2 bedr...

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Carmen Arroyo

2023-10-18   Google

Markesia and Tracey in the leasing office have been great. I've been living here for 2 months and I feel safe. Parking is easy, no fear if my packages being stolen they hold the in office. I'm very pleased with my new home.

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Gilbert Nyonka

2023-09-14   Google

Plaza towers is a beautiful place to stay The manager Ms. Tracey is very knowledgeable and helpful. She makes every effort to ensure that tenants needs are met. However every tenant may have a different experience but my overall experience especially...

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Roscoe Minns

2023-08-29   Google

My mom lives here and she’s catching hell with the fraudulent scams that management put her through with all the different illegal fees. They have mildew and mold all over her apartment in the bedroom, living room and bathroom carpet is wet as we s...

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Cortez Brooks

2023-08-23   Google

On behalf of the Chillum Elementary School, we want to extend our deepest gratitude to Ms. Butler for her generous donation of a refrigerator for our students. Your kindness and support mean the world to us. We are truly fortunate to have such a cari...

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Bryant Brown

2023-08-19   Google

If you love yourself, do not live here. The price will attract you but this apartment will make you pay for it in peace of mind. The mice live in the walls and escape from holes behind stoves and air conditioners. The mgmt know this but will gaslight...

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VERNICE THOMPSON

2023-04-27   Google

I have lived at plaza towers for about 3 years and love the community. The office staff is respectful, easy to get along with, and extremely helpful. They're continuing to do improvements to the community inside and outside. Our cleaning service take...

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TaJen Hwang

2023-04-06   Google

The management is ok and kind ,the cleaners, repairmen, and the Receptionist are kind but your car will be stolen or damaged here at the parking lot. My first car get stolen and second car was broke inside and the window broke and I saw a lot of cars...

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Truth_B

2022-10-25  

Being here at plaza towers is a nightmare- from pest - unintelligible neighbors- and poor management- first off I’d like to say towers has been own by more management companies then you can count- from a real estate point this building is a du...

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Rumee Siddiqui

2022-04-19   Google

We have been around this area over 8 years and in this plaza towers high rise building over 5 years. End of the week we will move to west coast for good. My overall experience was good. New management is really good in taking care residents, maintena...

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Rya Griffis

2021-12-06   Google

The new management has hired an armed patrol officer with no warning. Now an officer with a gun walks the halls each night. I have lived here over a year and a half and felt safe and comfortable in my home until now. This is yet another reason that m...

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Bali Ling

2021-11-08   Google

DO NOT MOVE HERE IT IS THE WORST PLACE TO MOVE THEY HAVE MICE INFESTATION THE ELEVATORS ALWAYS DOWN THE LAUNDRY ROOM IS DIRTY THE PARKING IS HORRIBLE ITS DEFINITELY NOT WORTH 1,700…. You have been WARNED!!

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Luis Sibrian Vlogs

2021-10-01   Google

Please… if you are looking for a nice place to leave, definitely this is not the place for you, very expensive, remodeled apartment with very cheap things, cockroaches, mice and if you put in a ticket they take a long time to solve, I definitely do...

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Anonymous

2021-08-22  

There is a review from 9/4/2019 where as a response to a resident complaint, Plaza Towers stated that "residents may retrieve packages during office hours and concierge hours". At 12:40pm today (08/22/2021) I went to the office to collect my package....

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sami abbassi

2021-07-21   Google

I wish there were a way to not even give them one star! The current management is horrible and they don’t care about their residents need. After you leave the apartment your deposit will get a decade to get to you. One of the elevator been broke do...

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Anonymous

2021-06-26  

I’m apartment searching in MD and Plaza Towers was on my list. Within seconds I was greeted by two roaches in the lobby. One on the sofa, so it clearly made this place home. Needless to say, it was a very quick tour. It was also very loud and ...

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Anonymous

2021-06-11  

Honestly this place was great like 10 yrs ago. As of now I don’t have many good things to say. There’s a serious pest issue, ESPECIALLY MICE . All of our neighbors and friends are going through the same problem , managements knows itâ...

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Sara

2021-06-11   Google

Can someone please share on how to get rid of mice. There’s too many here!

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Snowball619

2021-01-28  

10 year resident here. The apartment is of but with interior design on my expense, it is livable. The kitchen is old and not like the ones in the pictures. Maintenence and staff is great. Management be wary. My issue, given Covid, March 2020 or so, t...

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Anonymous

2021-01-15  

I literally hate it here. The 24hr towing is very inconvenient especially since we don't get 1 free permanent visitor pass. if I want to park closer I have to pay $40 extra. Management is careless and can care less about your issue , they don't come ...

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Anonymous

2021-01-06  

10 year resident here. The apartment is of but with interior design on my expense, it is livable. The kitchen is old and not like the ones in the pictures. Maintenence and staff is great. Management be wary. My issue, given Covid, March 2020 or so, t...

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2020-12-22  

Heavy pest infestation Increasing rent Poor maintenance Poor management communication Terrible trash room situation Terrible AC situation

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2020-12-22  

They management welcome you only while your documents are in process, after that they treat you so badly. Please don’t rent in here, the apartment are very old and full of mice.

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Mohammad Paigham

2020-12-22   Google

Not recommend, Rude management and the apartments are full of mice. Even not safe for your cars, most of the times your cars windows are broken and rob your stuff in the parking lot.

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Anonymous

2020-10-24  

I hate it here. Please don't come here. It's like our problems were never the main concern. And when there was a maintenance request no one came or they did a crap job. Also, it's dirty they don't clean ew. It's just not worth it and I'm stuck in thi...

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Kesha McNamara

2020-10-21   Google

Do not move here you will hate it!!! Parking is horrible they tow all day long with no remorse. They hold your packages until 6pm no matter how early it was delivered and if you can’t catch concierge between 6pm-12am you’ll just have to try again...

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Amit Singh Parihar

2020-09-17   Google

I have been living here for over 6 months and my experience has been pleasant. The staff is friendly, and the new renovations really have spruced up the place. Never had a problem finding parking, any maintenance issues were quickly attended to. Mike...

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topherwillow

2020-09-15  

We contacted Plaza Towers Apartments on September 7th, 2020. We told our leasing agent Francis T. we would be moving in with three large dogs; Francis told us "it was fine." All would seem to be moving forward, except we noticed lack of communication...

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Barbara Price

2020-07-29   Google

I like this building. My sister and my niece stays here. They have been in this building for at least 5+ years. Doors are always locked and code need to get in in or security guards let you in. Tags to hang in your car are provided with your car info...

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Luis Sibrian

2020-06-29   Google

I have almost 6 years of living here, the new administration is making many changes so that the apartments look good on the outside, renovated corridors, renovated entrance, renewed leasing office ... all good so far .. the manager does not look frie...

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Anonymous

2020-05-10  

My family have lived here for quite some time now and we have seen the building go through all types of trials and tribulations. My problem is they care less for those that have been living here for awhile so I can't imagine how they treat the newcom...

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Juliet Sanchez

2020-04-16   Google

During the COVID19 emergency, the building staff has done a lot to communicate and assist tenants. They have renovated many things (hallway carpets, lights, floors, lobby, main office, balconies, etc.) with a big investment. They are working and taki...

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Anonymous

2020-04-15  

Hi, I live here for over 2.5 years and it's the worst experience of my life. The staff was mean and we even got harassed by staff. One of the staff even entered my Appartment without my permission while my wife was alone in the house. It's not at all...

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Whitney Wright

2020-02-28   Google

The good part of the living experience here are the Monday - Friday is Rosy, Keisha and Aliya and Shalon. They try their best to keep things running smoothly in the building. Other than that, the procedures and the practices of this place is complete...

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Anonymous

2020-02-27  

I love this community because of the location best of all. Close to metro station and bus right in front of building. You are close to grocery stores and Prince George's Plaza. They are have upgraded that lighting system in the hall ways that is grea...

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2020-02-17  

Very rude management, water shortage all the time, second hand smoke of marijuana. Not recommending this place to live . I had roaches, waterbugs, and damages in my apartment, please don’t waste your money on this place.

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Anonymous

2020-02-14  

I love this community because The staff has been fantastic! Roselio did a great job coming on time to fix my fridge and he was very friendly. Roselio is a very nice Gentleman and helped me a lot. Lisa and Michael have been very nice to me everytime i...

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2020-02-08  

I lived in this apartment for more than 3 years just because it was near to my work, nothing special. This is the worst place I lived in my life. The apartment is so old, it is infested with rats, roaches, bed bugs. the kitchens, furniture and everyt...

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SMOOTH OPERATOR

2020-01-05   Google

The best apartments are renovated. It looks so beautifully made from the inside and out because they took they’re time to get the finest details. Also, I’m glad that they crackdown on people who are doing drugs. Only attendants is able to enter t...

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Jau'Quan Wells

2019-12-13   Google

Avoid at all costs!!!

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Ileana_V

2019-12-03  

I like the changes they are providing so far and the staff is doing a good job as well . And I like that all the store are near by. Like target , Ross, giant , Safeway, and restaurants as well . I can't wait until they are finish with all the changes...

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Anonymous

2019-12-02  

I don't love this community. Whoever the new owner is, is a heartless monster. First of all, the property is TOO big for it not to have security and concierge services. They fired the ENTIRE concierge staff On Thanksgiving weekend. My God, these are ...

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Anonymous

2019-11-22  

It's been 2 years that I moved into plaza towers. I love this place and all the new renovations that are happening. New team and all. I also love the construction that is happening out and inside the building. Keep up the good job PLAZA!!!!!!

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Anonymous

2019-11-21  

I love this community. I have lived here for over 20 years and do not want to move. The new landscaping looks incredible. The building renovation ideas have me very excited to stay here. Roselio changed my filter and answered all of my questions and ...

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Anonymous

2019-11-18  

I need to contact owner of this building, for weeks they renovating front desk and they locate front desk now in front of main door.People working at night are freezing from cold weather. Since they desk is open without glass. I live here and I feel ...

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Anonymous

2019-11-14  

The stuff stuff is amazing especially Miss Rose:) they been fixing outside and inside. Love living here. I recommend this place and love all the renovations happening. The lobby, hallways and apartments are being renovated plus new staff is great.

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Justice Chance

2019-11-14   Google

Amazing help Rosy, Michael, and the rest of the plaza towers staff really go over and beyond and the extra mile

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James Gant

2019-10-24   Google

I am pleased and very happy to be a new resident at Plaza Towers. Rosy was the first person I met and she just blew me away with her kindness and help while looking for a place their to suit my needs. Everyone was very helpful (Lisa and Eliza) throug...

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Jc Ben-livaque

2019-10-11   Google

Michael and Rossie are awesome people and the management is getting great. Changes and renovations are happening Maintenance is great.

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sha moss

2019-10-11   Google

I moved in plaza towers June 2019 with Rosy and she has been very helpful. The new team Michael and Lisa are very helpful as well. So far so good and I’m looking forward to staying here. They are extremely helpful and understanding. Great place!

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Anonymous

2019-10-10  

this Apartment building is terrible!!!!starting with management and all people working in the office!!! Mean , never smiling , I have no idea how they work with people! in the hall is always bad smell dirty carpets and roaches everywhere!!! don't men...

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Ida Cham

2019-10-08   Google

Happy great home, I even upgraded. good security & staff workers.

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Anonymous

2019-09-04  

DO NOT MOVE HERE!!!!!!!!!!!!!!!!!! NEW MANAGEMENT IS HORRIBLE!! THEY ARE TURNING IT INTO THE PROJECTS!! ROACHES, MICE. THEY TURNED DOWN THE WATER PRESSURE, TURNED A 10 MINUTE SHOWER INTO A 25 MINUTE SHOWER. NO COMMUNICATION. NEW OWNER WON'T EVEN REVE...

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Wilfride Ndinga

2019-09-01   Google

Well if you like to share your life with mouse, cockroach and bed bug , welcome to plaza towers 😭

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Ronald Agnus

2019-08-23   Google

My experiences here have been pleasant. I am Comfortable and have lived in my apartment for 41 years! Very satisfied of the service given by Maintenence and office staff. I am Very excited about the renovations to the building! Overall in love with t...

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Dani Fin

2019-08-09   Google

Lived here for 2 years. Pest control is a joke IF they come it makes no difference. A lot of shady practices going on...apparently some residents were offered opportunities to pay partial rent..as someone who has always been on time I’m not sure wh...

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unidad Católica comunidad

2019-07-25   Google

Este es el peor lugar en el que e tenido que vivir Está lleno de: cucarachas, ratones, chinches. No lo recomendaría a Nadine. Lo peor, jamás avía vivido en un lugar así.

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Anonymous

2019-07-08  

This review is long overdue (since May of this year), but I purposed to write this review to tell of the excellent customer service offered by the assistant resident manager, Stephany Lazzo, of Plaza Towers in Hyattsville, MD. All apartment communiti...

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Michael Udoh

2019-06-06   Google

Nice

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Anonymous

2019-05-22  

This review for -------------!! Someone have to remind her if all residents not living here!! She can not seat her chair!! Someone have remind her manager job is helping people!! She's making money from all residents!! Residents not making money from...

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Berna Balkan

2019-05-22   Google

This review is for manager Heidi !! Someone have to remind her if all residents not living here she can not seat her chair!! Someone have to remind her!! Her job is helping people not the disdain people 😏 someone have to tell her she’s not Ameri...

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Sheikh Rahman

2019-05-14   Google

I wish I could do negative marking.Please do not give me an email address in response to this review saying "We take these issues seriously" which is not true. I do not know why such a big apartment complex does not have any security system or person...

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Anonymous

2019-05-13  

I wish I could do negative marking.I do not know why such a big apartment complex does not have any security system or person. This is pretty embarrassing that, this Saturday a visitor came to visit us and his brand new car's wheels got stolen(blue o...

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Amobius1

2019-02-22   Google

Im giving a 2 star rating because my apartment has been broken into or accessed multiple times over the course of a year. The first time i reported this to the rental office they literally laughed in my face. My apartment was broken-into/accessed two...

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2019-02-21  

i'v been a resident for over a year and I am glad to say that i love this place and location. The apartments are HUGE! . kitchens area little outdated. I've seen no critters or had any leak issues. I would defiantly recommend this place. It is close ...

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Anonymous

2019-02-07  

I love the community and atmosphere here at plaza towers. Been living here for a while and I must say the staff and maintenance is the best! when something things to get fixed they are right on it. The whole staff is very responsive. It's safe, and t...

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Anomyones

2019-02-01  

I am a long-time resident of Plaza Towers (18 yrs.) and I have experienced several management teams for this facility. However, your current team members are one of the most professional and polite management teams I have experienced during my reside...

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Anonymous

2019-01-30  

I've been a resident for 4 years and I absolutely love it. I understand we have had mice issues but, somethings are uncontrollable with the construction going around its understandable. Somethings are out of the managements and staffs hands as far as...

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Kabita Thapa Magar

2018-10-05   Google

hi this information is for management... i m living in two bedrooms but i m paying 1841$ u guys need to reduce the monthly rent or else we are planning to leave this apartment on this coming year.... else everything is okay

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Zi Jun (Zi)

2018-09-04   Google

Plaza towers was my first apartment experience and I would say it is adequate and good enough for what it’s worth since they offer free utilities. My stay was pest free, bed bug free. I consider myself not neat and surprised there were no roaches o...

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Omid Danish

2018-05-23   Google

I have lived at this apartment complex for 2 years, the people at their leasing office are ridiculous . The first year I was able to pay my rent on time but since I had some financial issues I wasn’t able to pay my rent for 2 months , even though I...

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----andaeta

2018-04-24  

The housekeeping on the common areas is very minimal, they haven't never clean the carpets on the hallways for many years more then 20 years these carpets are collecting dust, dirt, soil, animals, and more!!!! The walls of the hallways never a comple...

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Anonymous

2017-10-10  

I have lived here for ten months now. I had used Apartment Ratings to choose this complex when apartment hunting and wanted to wait until I had a firm confidence in my overall opinion of living here before writing my review. After ten months of livin...

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MariaG84

2017-09-22  

Despite the negative reviews I've seen, my experience here has been awesome. The front desk personnel are very friendly and welcoming no matter what time of day. The maintenance staff are always on top of any issues I have. I love the changes that ha...

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2017-09-20  

I do not recommend Plaza Towers Apartments. The building has very bad plumbing. Flooding and all day water shutoffs are common. At any given time, maybe a third to half the washers and dryers are busted. One afternoon I came home and there were news ...

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Anonymous

2017-09-19  

Awful. I lived there nineteen years, and the plumbing and building infrastructure got worse and worse. My bathroom ceiling collapsed seven times while I was there from chronic flooding upstairs. Washers and dryers are busted. I knew of one shooting, ...

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Glenn Gardner

2017-09-19   Google

I strongly do not recommend Plaza Towers. I lived there many years, and moved out June 30, 2017. Here it is September 19, and I still have not received my security deposit back (within 45 days is the law). I've made numerous calls, sent emails, and t...

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Anonymous

2017-08-25  

Overall property sucks. The management office is unreliable except the lady that sits by the printer. The other two have very disgusting attitudes especially the young lady who sits right in front of the door when you first walk in, she will brush yo...

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2017-06-28  

My dad's apartment looks VERY different than those pics. My dad's truck has been towed TWICE within the past year. Management even owned up to their fault the first time. Did they offer anything to reimburse my dad for his having to pay for getting n...

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Missy

2017-06-27   Google

Do NOT move here! The towing company will constantly tow your car, even if you get a pass. Then they will make you pay to get your car out. Even when they've admitted the fault is theirs. My dad's truck has been towed TWICE. He's living on a limited ...

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GT S

2017-05-28   Google

I have been living here for last 3 years. Staff especially mangers(exp Rosy) are extremly unhelpful. I would definately not recommend this apartment. I stayed here due yo location itself, has nothing to do with service. If you are one of the immigran...

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2017-03-31  

I live at Plaza Towers and this place is bad. What pulls you are the rental amounts, closeness to the Metro, and the conveniences of the surrounding community. Forget all that - this place would get a negative 10,000 if I could give it. The managemen...

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Receptionist OSI Inc

2017-02-22   Google

CUSTOMER SERVICE IS LOTTEN I called in last week looking for an apartment , the Lady i spoke too was very polite, Again when i called yesterday the lady i spoke too was very rude and had no customer service skills. My friend too called yesterday and ...

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Verified Resident 46454

2016-12-20  

My experience at this community has been awesome. The staff is wonderful, helpful and very professional. I could not have chosen a better community to reside. I am very fortunate to have found this wonderful place.

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Verified Resident 184191

2016-12-14  

It has been a beautiful experience. No noise. No trash. Friendly neighbors. The location is close to a Metro station, shopping centers, good schools and Churches. There is a beautiful State Part in walking distance to the building.

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Verified Resident 249543

2016-12-08  

It was good before Donaldson now I don't like it that much things change every time you don't understand why you sign the lease if they can change in the the management staff they need some experience to handle a customer properly.

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Verified Resident 288140

2016-12-04  

Close to shopping, public transportation and other amenities. Safe building with good security. Maintenance staff friendly and helpful and complete work quickly and efficiently. I will recommend this complex to friends.

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Verified Resident 286857

2016-11-28  

Generally good, but sometimes the office issues announcement on short notice; I have arrived at my apartment and find that inspections will be done the next day, etc. I would be helpful if the office made announcements in advance.

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Verified Resident 283650

2016-11-17  

My kids love the place and I love too! Everything is close, restaurant, transportation, mall, food store, schools church, laundry inside the building, You do not have to leave the building to throw the garbage.

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Nick Esposito

2016-11-12   Google

I've been seeing roaches almost constantly, which they always treat but they never seem to go away. Saw a mouse the other day too. Put in a work order and 2 days later they haven't been here to do anything about it. The carpets in the hallways smell ...

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2016-09-01  

We lived there for over 2yrs. Location is great, right behind the mall, 10min walk to metro and buses, restaurants and movie theater also within walking distance. Most of the staff is nice, except for the leasing office staff who is rude and likes to...

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Anonymous

2016-07-15  

Well I live at the Plaza for almost 7 years. I'm still deciding if I would like to stay for an 8th but seeing how the rent went up three times already this year alone. Most like I will be exiting out this place. For what they are asking for, not wort...

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Verified Resident 250006

2016-06-30  

This community is a great community love the spacious apartments, the convenience of being close to everything, the utilities being included in the rent and other things. On the other hand you have places like post park which may be a little more tha...

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2016-04-05  

My apartment has a bathroom floor with years of dirt and rust on it that has not come off after multiple attempts to clean it. The bathroom paint sweats every time I use hot water. The cabinet floor is falling apart. Besides the fact the laundry room...

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Verified Resident 225879

2016-03-22  

I have had so far a ok experience in the nearly 2 years here but really feel there should be some improvements to the units, trash maintenance and laundry facility. Noise i know cant always be helped and I have to hear trash and smells near my apartm...

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Faisal Zeba

2016-03-17   Google

Bad customer service. and mice all over the place .

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Verified Resident 107673

2016-03-09  

Although the elevators are replaced, non of the other facilities are not operation now for over 3 years. No party room, none fitness center . Those weighed heavily for my choosing this property. I can count on regular rent increases though.

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Eboni Veney

2016-02-27   Google

Worst apartments ever! Bed bugs, mice and mold are just a few of the issues you'll have to deal with. A/C cuts out in the summer, and you have to move all of your furniture for maintanance to cut on the heat in the winter. It's close to the metro and...

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Csi Here

2016-02-17   Google

Gained immediate approval for this apartment, BUT they wanted me to move in on a dirty, nasty, visibly stained carpet that had been left by the previous tenant. Rosy kept insisting that the floors had been cleaned even though she and the staff all ad...

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Verified Resident 204240

2015-12-11  

I recommend that the fitness center be well structured so that tenants would get a place to exercise. Also I recommend management putting up a kids play area in the apartment. Children do not have a nice place to play.Our childrens health depend on t...

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Verified Resident 141612

2015-11-02  

I would like to know when the upgrades to the units will take place. Tenants were shown an upgraded model unit over a year ago. Nothing has been upgraded to date, the cabinets, bathroom and kitchen floors arembarrassing, old refrigerator with brown s...

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Verified Resident 193144

2015-10-23  

Sometimes residents smoke cigarettes in neighboring apartments, and also slam their apartments doors loudly. Residents also leave their trash in the stairwell instead of placing it in the trash chute, but for the most part I do enjoy living here.

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Verified Resident 103885

2015-09-16  

Generally conducive environment, friendly staff and improved facilities. Could be better with playground, frequen/ routine maintenance checks on walls, ceilings, power outlets and other lighting systems so as to ensure a better experience.

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Verified Resident 178091

2015-08-25  

It been nice to live in this apartement homes,maintenance has been doing a good job.My only concerned this year was that I submitted application for pool passes which I never got as nonone could recalled what happened to my application as it had some...

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2015-08-19  

Apartment Searchers, It is my pleasure to write a review on the my current residence since 2001. The location is scholar least then a 3 minutes walk to Prince George's Metro, PG Mall, Movie Theater & great restaurants, and Giants grocery store. I hav...

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WindyCitySBN

2015-05-05  

The good news is that management staff is typically very polite, and the location of the building is pretty great. It's an easy walk to the Green Line, PG Plaza Mall, a grocery store, movie theatre, etc. For the location, the pricing isn't bad either...

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Verified Resident 115169

2015-04-20  

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Verified Resident 148200

2015-04-20  

My overall experience living at Plaza Towers Community has been satisfactory. The property management could really improve the living conditions here by upgrading the apartment units to include washers and dryers, instead of having to go use the laun...

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Anonymous

2015-04-17  

Living at Plaza Tower Apartments has been a traumatizing experience for not only me but my guests. For example, my family members came to visit me for the Easter Holiday weekend. We got a parking past that was dated for a couple of days; until April ...

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Verified Resident 115186

2015-04-15  

There has been so many positive inprovements at plaza towers. For a older building it truly is a landmark.the name towers fits the building appropriately as it stands tall in the skyline of our nations capital.with all its beauty and glory plaza towe...

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Verified Resident 137352

2015-03-30  

I have lived here since 1987 and love it. I've never had any problems with anything, including the maintenance staff, the front entrance staff, the office staff. Everyone is absolutely top-notch in the way they work with the residents. Enough said, I...

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Verified Resident 121472

2015-03-05  

The community has been going from bad to worse. There are numerous people living in the apartment rooms. Hallways are littered with removal stuff. People leave their stuff by the elevator lobby areas and it looks bad when visitors see that.

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Verified Resident 138011

2015-03-03  

My experience so far of the community is good. The location of the property to metro,mall,schools and access to highways played a major part in my decision making. The surrounding area, vegetation makes quite a scenery. The complexion of the communit...

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Verified Resident 138166

2015-03-03  

I live in this apts almost six years I feel great nothing bad to say.5no any probleme the staff always present when we need them very quiet I already recomender a lot of personne in this building.i love the plaza towers.nice area very convenient

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kealaha

2015-02-04  

This place is disgusting. Don't move here unless you speak absolutely NO English. The hallways stink and the carpet is filthy. Its embarrassing to bring people up to your apartment. The apartment itself is infested. We were here for about week before...

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Verified Resident 104554

2014-10-10  

I've been here since June 1996 and generally speaking I like it here, they just need to complete the renovations on the Kitchen and Bathroom. it's ugly and out of date. I've been waiting for five years and they keep putting it off , otherwise I reall...

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Anonymous

2014-02-23  

I have been living at Plaza Towers since 2008. Since then there has been 3 managment companies. Management: The management here is extremly rude, unprofessional and do not no the scope of their job. The property manager up and quit without notice nor...

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ebuzzb

2014-02-19  

I couldn't wait for my lease to be up! When I first came to visit the apartments, the staff was extremely friendly and welcoming (Diane, who is no longer there). I toured two apartment layouts and loved what I saw, however, I was informed by Robert (...

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Anonymous

2013-07-03  

I lived in this residence for a complete year because I had a 1 year lease. When I first moved in it looked like an awesome deal considering the rent of $949 including utilities for a large studio. It also seemed like a good deal considering that it ...

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Anonymous

2013-01-28  

Really liked this place. $949 for one bedroom with utilities included, minutes away from the metro. It really doesn't get better than that.

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BenDavis

2012-06-12  

I have been a resident since 99 and chose my place because of the location. When I first moved in I was pretty happy with everything and then things got worse with a management change. In the past year the building got new windows, new AC unit and th...

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Anonymous

2012-02-05  

Dark hallways, old kitchen and bathroom, bedbugs,

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swehart

2009-07-13  

I have lived at Plaza Towers for 4 1/2 years. There are 3 elevators of which one is the freight. On average 1 elevator is usually down and the others just need servicing. There are roaches and mice, but I try to control my individual unit by cleanlin...

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Anonymous

2007-08-23  

I am a current resident and have been several years. I have read the reviews about Plaza Towers and other properties. I think some are stretching it. Think about it. If anyone is having that much problems with management, roaches,maintenance etc. Why...

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Anonymous

2007-08-21  

I've lived here since 2004 and have seen several things about this apartment building. When I first moved here, there was not an issue with parking stickers. After a few cars were broken into, a company suddenly appeared on the scene and the break-in...

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Anonymous

2007-07-15  

I have lived here for going on 5 years. During the last 2 years I have seen it go way downhill. The leasing Manager is rude and disrespectful and truly doesnt care about the tenants or the property. Most of the maintenance staffers are lazy and dont ...

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Anonymous

2007-04-08  

This is the worse building I've been living in for the past 6 years for all the apartments I've been lived in. They have roaches everywhere, even in the hallway. They raised my rent 3 times in one year for my second year. They got every chance to tow...

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Anonymous

2005-01-18  

Although this complex is close to the mall, metro and supermarket; I would have to say management and their employees are extremely rude. I'm currently looking for a new place of residency not only due to management and their employees, but also due ...

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Anonymous

2004-12-08  

I've lived here for only 6 months and cannot wait until my lease is up, well...I've been thinking this for quite some time. The front desk staff is extremely rude and are always talking on the phone. My apartment has had cockroaches for the past 3 mo...

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Anonymous

2004-08-19  

I have lived here for 10 years. In the last two years I have seen the apartment complex go downhill. The rent has gone up to satisfy the growing area, But in turn of the growing rent there has been a lack of security, slow maintainence response, and ...

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Anonymous

2003-12-11  

I was really excited when I moved in, but that soon changed. The majority of the people who work at the front desk are rude. They are usually on the phone or having a non-work related conversation with someone. The air conditioning barely works, but ...

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Anonymous

2003-12-11  

If you are a college student or if this is your first place and don´t really care about where you live right now, as long as it’s affordable, then be my guest. However, if you are looking for something that is nice then don´t live at the...

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Anonymous

2003-05-12  

The location is great, as it is close to the Metro and shopping mall. These apartments are one of the better ones in the area, but the problem is that the entire area is bad. The apartments and nice and very spacious. The laundry room is horrible....

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Anonymous

2003-01-27  

Whoops...wrong property...from Michigan here

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Anonymous

2002-10-10  

Will move out ASAP. Elevators dont work properly, will be waiting 5-15 minutes, always breaking down. Have to take stairs sometimes. (11 floors) Laundry room is horrendous, machines dont work and doors are off of dryers. Plumbing is horrible, not wor...

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Anonymous

2002-07-08  

Beverly Goodwin is the property manager from hell. My ceiling leaked three times during my one-year lease, and when I asked her for the value of my water-damaged belongings, I was told that I should have moved them out of the way of the leak. Moreove...

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flygirl_20906

2002-06-03  

The customer service is not up to par here. Parking is unorganized. They make your guests feel unwelcomed. Car theft is a constant problem and the apartment owners won´t do anything about it.

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Anonymous

2001-07-02  

Plus: 1. Close to Metro, post office, shopping. 2. AC, utilities included in rent. 3. Ample parking lot. Minus: 1. Noisy, loud parties in party room til 2 to 3 am on some weekends, noisy children play next to bldg. 2. Same system for heat and...

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