Ratings & Reviews

Leah Dewald

First off, Angel is amazing! In my tour he made me want to be a part of the community and has made the move in process so much less stressful. I also appreciate the diligence that took place after applying. I was contacted within an hour with the new...

Stephen Wright

Hopefully this will counteract some of these negative reviews. We have had nothing but positive things to say **overall** about Harwood Flats. Even with management transitions, everything has been consistent. Any outstanding issues are improving, and...

Kamdyn Jones

My move in process was so smooth! The leasing agent Naomi was so helpful and made everything happen for me in less than a week! The facility is very nice. Im happy to be joining the Hardwood Flats community.

Brandy D

We had a rough start, but daily they demonstrate to me what it means to live in a luxury community. The concierge staff are exceptional - especially Angel and Harold. The office staff can be very helpful - very impressed with Chanel. The maintenance ...

Noelle Lewis

Angel is an absolute ray of sunshine and a huge asset to the team. The place is beautiful and my tour was fun!

Nat

Amazing!!!

Blessed B

I’ve lived at this property for almost 2 years. My first year was challenging due to poor management. However, with the new manager Jessica and new company I’ve seen a significant positive change as it relates to Communication, parking, and the p...

Da'Nasia Gené

I am writing this review as a current resident of this community. I’ve been here for two years and haven’t had many issues living here until late last year. Since December I’ve been being repeatedly harassed by my neighbor that lives below me, ...

Sam Whitehead

Pros: Maintenance, cleaning and leasing teams are great. Building is only 2 year old. Amenities are super new. Building is walking distance to Harris Teeter, metro, and some restaurants and they just opened a new Italian restaurant in the building. C...

Leeann Choi

I had the pleasure of getting a virtual tour from Angel today and it was awesome. Most of my previous tours at other apartments ended within 30 minutes but Angel really took his time (probably close to an entire hour). I got to see all the amenities ...

T Whinna

Harwood Flats is a fantastic place to live, and Naomi is a wonderful leasing agent! The apartment complex is modern and peaceful, and the units have lots of natural light. The complex has a pool, gym, and game room and the metro is about a 5-10 minut...

Sa'id Taylor

My experience so far at Harwood flats has been nothing short of amazing. It’s a beautifully designed building with great amenities. Perfect location with a metro one block over. They do detailed cleaning daily of the entire building. Along with tra...

jenna schiponi

I had the best experience with Naomi Hermenegildo, she was so kind, helpful, very intuitive, and its shows how hard she works to make moving transitions so smooth, with her communication and dedication. I would refer her to anyone.

ASHLEY TURNER

I recently leased an apartment at Hardwood Flats, and I can’t say enough positive things about my experience. From the moment I reached out to inquire about availability to the day I moved in, the entire process was smooth and stress-free. Naomi wa...

patrick pratt

My first day viewing Harwood Flats. I met Angela the leasing Agent who is example of professional, attentiveness, patience gave me a tour. During my current living experience with Harwood. Angela and staff all have been professional, kind and in my e...

Coti Rodriguez

I'm very happy with the whole leasing team! They were very supportive and fast to answer any questions in the move-in process and helped a lot in settling in my new home. Thanks so much for your work. Specially Naomi. 😊

Aristote Kipayko

Upon applying as a resident, I was provide Miss Naomi Hermenegildo as my agent who carefully help me throughout the whole application and moving in process. Great to say that I’m a happy resident.

Aubrey Ford

I’ve lived at Harwood Flats for a little over a month now and am loving it! The leasing team is absolutely amazing. Angela went above and beyond when handling my application and has continued to do so now that I am a resident. Naomi from leasing al...

Jess Kwon

New resident here! All I can say is without Naomi, I wouldn't be able to make it or I wouldn't choose this place. She makes everything so easy. She is also very patient and quick (to respond whenever I have questions). We all know that we want someon...

ayda makou

I am reaching out to let you all know that you have terrible customer service. I have been trying to reach someone for the last three days. I submitted an inquiry, sent a email, called, was told twice that someone would call me back, nothing. For som...

EAC Entertainment Channel

These apartments have everything you need and more, and Naomi is amazing. she was so professional, proactive and her kindness made me feel right at home. she made the process so worry free and easy. she answered all my question and took her time and ...

Yona Lee

Naomi was great gave a wonderful tour

Patricia Claudio

During the process of leasing at Harwood Flats, I had the pleasure of working with Naomi, and I heartily recommend her. In addition to being really pleasant person, Naomi has the special ability to immediately make you feel at home. The leasing proce...

Abonesh Adinew

The place is beautiful my family loves it but barely any parking spaces for guests to park for such a big building. I hope they expand the parking lot soon.

aram gibson

Where do I begin ?

Kevin M

Naomi H. Is the perfect example of good customer service. She was very helpful with the moving process. I was moving from out of state and her professionalism and compassion she showed helped me decide this was the complex for me. After seeing variou...

Sarah Mosley

The good: + beautiful apartment, spacious and upgraded + great amenities (gym, outdoor space, Community gathering) + walk to the grocery store + great closet space + great apartment manager (Richard, although sadly he is leaving) + metro proximity (7...

Taylor Aguillard

I have been a resident here since September 2022. I have never had a problem until recently when extremely noisy neighbors moved in above me. I have attempted to use the appropriate channels to rectify the issue which includes calling management and ...

Edil Urges

Everyone is nice and helpful. Love our new home.

Introspective Piura

I was so excited to move in to my brand new apartment at Harwood Flats a year ago. But this excitement got dwindled by the horrible customer service I received from the leasing agents and manager at the time (before Richard current manager joined). W...

The property has horrible property management . Their are bugs, mice , homeless people roaming the back of the building and constant weed smoking in the building.

kevin dinh

Many renters don't pick up after their dogs and the front office does nothing but send out a message reminding people every few months. The dog park is disgusting most of the time. Units are nice and the building is new which is great. Maintenance an...

Tee Tee G

Living here was a nightmare. It was unsafe for my mental and physical health. I relocated from the tristate area in August 2022 and lived in this building. Within my first 30 days, I saw mice in my apartment. The property manager said it was a new bu...

Leslie Rodriguez

Richard was extremely helpful, he cares very much about the community, the residents, and the building itself. Rachel was super respectful and helpful with all the questions I had. You guys are the best! Thank you for your help!

Guillermo Castillo

Richard has been an outstanding property manager, I am very happy with the service and for going the extra mile to help me. Thank you Angela for your kindness and always have a positive attitude. Great Team At Hardwood Flats

Joshua Chavarria

Being that this is my first time getting a place , i thought it would be a headache but Richard and Angela made sure that everything went smooth. Timely responses, Great customer Service. I am very happy with my experience and will recommend Harwood ...

Nile Garner

Naomi, my leasing agent, demonstrated nothing but excellence in communication, presentation, and customer service the first day we met. She gave me a tour of one the units and expressed enthusiasm in the apartment which resulted in me applying for it...

R W

Worst apartment complex I have ever lived in. For a brand-new building, my apartment issues were endless when I lived there. Here is a list of a few issues: The microwave electrical power supply was installed incorrectly; as such, it blew out every t...

I’ve lived here for about 2 months now and I have nothing but good things to say. Mylene is the best, she gave me a tour of the apartment , and made my entire move in process easy and stress free. During my 2 months I’ve reached out to Mylene num...

S fowlkes

I was greeted by "Naomi" Harwood Flats Concierge's staff and leasing staff. "Naomi" was very friendly, courteous and patient. I wanted to make an appointment and book a tour with leasing so I could be a potential resident. "Naomi" consistently mainta...

Abdi Ragge

Un professional services by the leasing office we supposed to have touring appointment at 1pm she leasing lady told us she couldn’t find our name although we have the confirmation email she didn’t even want to look at it . Instead she pursued to ...

John Florestal

I am john florestal , and I am passing to rent a place to live and I see Naomi Melo, as a great woman …she knows a lot about what she is doing for this place an I am congratulated you guys for having Naomi as someone that knows the job…!!

Pedro Kukulka de Albuquerque

Amazing place! Before coming here, I was living in a home nearby; however, I didn't particularly appreciate it because the area didn’t have any amenities and the building was very old (my son is very allergic, and when you have an old site, there a...

yaasin abdulqawiy

Great tour and definitely the best apartment in the area. However when signing there was a lot of unclear moments and good luck trying to reach them. The front desk worker is great and answers a lot of questions so I appreciate her knowledge. The ele...

Jeff C

Mylene Marrone is an excellent leasing agent. She was very thorough during the FaceTime tour, expertly answered all of my questions, and was super communicative throughout the whole leasing process. Additionally, I was moving in from a different stat...

Kelvin Chan

Scheduled a tour and checked in with the front desk, waited ~20 minutes and nobody showed up even though there were leasing agents just chilling in the office. What a waste of time… I rescheduled just for the sake of being polite and I decided not ...

Amaretch Tademe

My daughter and I had a tour of the three bedroom apartment with Mylene. She knows the building and all the pertinent information, very courteous and willing to help. Her excellent customer service won our heart.

Marlene Stephani Wong

Come and visit the newest & sexy Apartment in North Bethesda, Harwood Flats and ask for Mylene. She's very helpful, kind and was nice enough to help me with my paperwork and move in.

Mariana Kocak

I’ve been living at Harwood Flats for 6 months now and really love it. The finishes in the units are very high quality and modern, and I really enjoy the amenities the complex offers. Mylene had assisted me since my first hard hat tour, and she has...

Ruth Cyubahiro

OMG how can I forget to mention Kisha too. She is such a patient and kind person. I enjoyed her service. Kudos to you Kisha 😘. -Ruth

Angella Mwiza

OMG-Hardwood flats community is the best. It is such calm and clean area to be in. Everyone is very respectful and kind . I really can not thank enough the leasing office team. They made my move in completely smooth . Naomi and Mylene made my move in...

Katina Vassos

I recently had the pleasure of working with Kisha Taylor at Hardwood Flats and from the very beginning, Kisha was extremely helpful and professional. She took the time to listen to my needs and preferences, and she was able to quickly find several op...

S.N.F. M

I'm So Happy To Be A Resident Of Harwood Flats Apartments. Ms. Kisha Taylor Was My Leasing Agent and I Could Not Be More BLESSED To Be Assisted By Her She Is A BLESSING and I Give Her 10 Plus Stars

robert conway

Amazing comedy show tonight! 6 stars- please bring these 4 corners guys back again! Monthly?

Christopher Rivera

During our leasing process at Harwood Flats Apartments, our leasing consultant, Mylene, was excellent to work with. She promptly responded to our inquiries by phone or email and was very easy to understand and communicate with. She also did a thoroug...

Christopher Rivera

Awesome leasing team @Harwood Flats lead by Kelly. The leasing Agent, Mylene made us feel at home as she gave us a property tour. Thanks to Mylene and Kelly we decide to make Harwood Flats our new home!.

William Kim

Was supposed to tour here at 4 with an appointment. No one was working and we ended up waiting outside for over 20 minutes ringing the doorbell. No one was working. Wasted our time driving over here.

Sun Shine

Mylene and Kelly (leasing), Naomi (concierge) and Kisha (leasing) are a professional renters "dream-team!" I am not easily impressed and I am impressed here. Kelly and Mylene have and remain kind, attentive and patient to my questions and concerns, a...

william gaskins

Great apartment, Mylene Marrone did excellent job with the tour and explaining everything to me , she gets 2 thumbs up. Also concierge by Naomi was great with scheduling me with the times.

B

Toured with Mylene and felt I was in good hands the entire time. Kudos to Mylene who went above and beyond to help me select the best unit for me.

Bobbi

Mylene was extremely helpful during my move in. Had a little bit of issues, she directed me to Kelly the manager. Met with Kelly, she went above and beyond to make my move in process a lot easier. All staff are extremely friendly and helpful. Very ha...

Anika Elizarov

I had EXCELLENT service with Mylene Marrone from Harwood Flats property. Mylene is the person I feel I can trust. I recommend her 100%. Mylene always provided great advice, and she helped me through a hard times in my life. I will never forget that e...

Gs Jemere

I would like to thank you Mylene Marrone professionalism, very informative, and helpful. She takes enough time to explain issues and concerns as well as to visit the apts. Regarding my first impression, it is with great pleasure that I strongly sugge...

Sam

I had the most amazing experience with Mylene! She was so sweet, helpful and made the process easy. 10/10 experience!!

Cynthia Knott

MY NAME IS CYNTHIA KNOTT I HAVE EXPERIENCED THE BEST RESIDENTIAL SUPPORT SERVICES OF MY LIFE WITH HARDWOOD FLATES. MYLENE AND KELLY ARE THE BEST THEY ARE VERY FRIENDLY AND HELPFUL ANYTIME THAT I HAD A QUESTION I RECEIVED A PROMPT RESPONSE. I WOULD LI...

Olga Kras

Property Manager Kelly is very professional , friendly and has a positive attitude, especially when she answer for any future tenants questions . Hope she will be on her position for many years .Thank you and Good luck, Kelly! .

Sergey Akimov

They made extremely unsafe side work with two levels not clearly separated in front of the building on Nicholson Ln. I badly twisted my foot because of that. If it’s so unsafe inside, just avoid it!

J C

I was able to tour Hardwood Flats from out of state and it went super well. Kelly, the Property Manager, was very amicable, kind, and very attentive. She was able to break down what it would be like moving into a brand new apartment complex. Kelly wa...

Arman Jamali

I like this brand new apartment. It is good.