Ratings & Reviews

Norman

Went well, very helpful. Two major issues incurred after the leasing office closed, 1, the A/C is not working, message says not available, 2, the code for entering the building does not work.

Brie W.

Nani was terrific. She is a very knowledgeable leasing consultant. She made the tours fun and she is super personable. I hate apartment shopping but this was an overall positive experience. She helped us envision a future here and made us feel at hom...

What I like about our building most is the location, the building is surrounded by greens, trees, lake, creek and 3 min walk to the metro, you will see ducks, rabbits, beautiful birds, tortules .it’s a very safe and family friendly place, with grea...

Rouhina

What I like about our building most is the location, the building is surrounded by greens, trees, lake, creek and 3 min walk to the metro, you will see ducks, rabbits, beautiful birds, tortules .it’s a very safe and family friendly place, with grea...

We are excited about the awesome upgrades to our building. We love living here & appreciate the wonderful customer service. Kudos to Bozzuto. You rock!

Everyone has been so nice and helpful. Had a few problems when i moved in but the leasing office has been so accommodating. I wish i knew when the conceirge 's work times were because there are many times though out the weekday that no one is there.

Angelique

We are excited about the awesome upgrades to our building. We love living here & appreciate the wonderful customer service. Kudos to Bozzuto. You rock!

Kimberly

Everyone has been so nice and helpful. Had a few problems when i moved in but the leasing office has been so accommodating. I wish i knew when the conceirge 's work times were because there are many times though out the weekday that no one is there.

The management, staff and maintenance team do a terrific job making our stay here pleasant and comfortable. They are friendly and professional at the same time, and make Magnolia a pleasure to live here!!

Robert Koenig

The Magnolia apartment is a wonderful place to live and is managed and cared for by a terrific staff and maintenance team!!

Robert

The management, staff and maintenance team do a terrific job making our stay here pleasant and comfortable. They are friendly and professional at the same time, and make Magnolia a pleasure to live here!!

Manuel Alejandro

The staff are super nice and everything is always clean, that’s good for family, however the remodeling process is taking a lot of time and this a problem for people that want to make exercises, just to give and example.

Divya Natur Madchen

Very good management team and the apartments are beautiful and the neighborhood feels safe

Maira

We just moved in a few days ago. The place is great but they double booked the freight elevator during our move and had to wait 2 hours after our reservation time.

So far so good, just moved in. Very light apartment with a lot of space. Staff was very nice during the moving and made it very easy and smooth.

Charlotte

So far so good, just moved in. Very light apartment with a lot of space. Staff was very nice during the moving and made it very easy and smooth.

So far, so good. The only hiccup was that I was hoping to use the Gym but it will be under renovation for 4 months. The temp gym very limited.

Amir

So far, so good. The only hiccup was that I was hoping to use the Gym but it will be under renovation for 4 months. The temp gym very limited.

Patrick

Me and my fiancé have enjoyed our time here for the past year and a half. We look forward to seeing what the building looks like after renovations

Noisy construction work no one asked for, lack of communication, broken elevators, crazy rent hikes, dismissive management. Fabulous neighborhood though, lots of nature they have not managed to cut down yet.

Carolina

Noisy construction work no one asked for, lack of communication, broken elevators, crazy rent hikes, dismissive management. Fabulous neighborhood though, lots of nature they have not managed to cut down yet.

Apoorva

I am not sure yet. The concierge hours have reduced, which is definitely an inconvenience, even though you are, for some reason, advertising a 24 hour concierge service. The carts need to be checked out by the concierge, which was good before there w...

Anonymous

Having lived here for 10 years, trust me when I say you do not want to live here. When I first came, it was a wonderful place. Since then, it has gone downhill. The previous management began neglecting the property, the tiny management office was pra...

It's been a less-than-exciting move-in experience. The service elevator was down, which is whatever, but we weren't told until the evening before the move. It cost an extra hour of move time with the moving company because of the outage, with no abil...

Neighborhood is very beautiful and staffs are kind, but our first day was terrible , renovation was not complete and bathroom was very dirty.

Joshua

It's been a less-than-exciting move-in experience. The service elevator was down, which is whatever, but we weren't told until the evening before the move. It cost an extra hour of move time with the moving company because of the outage, with no abil...

Maryam

Neighborhood is very beautiful and staffs are kind, but our first day was terrible , renovation was not complete and bathroom was very dirty.

Excellent place to live. They are always quick to fix any issue that may come up. It is a quick walk to the Grosvenor-Strathmore Metro station through a lovely park.

Samuel

Excellent place to live. They are always quick to fix any issue that may come up. It is a quick walk to the Grosvenor-Strathmore Metro station through a lovely park.

I have no complaints! The concierge is always friendly and helpful and maintenance is quick to fix things. Building is quiet, I almost never hear neighbors.

Katherine

I have no complaints! The concierge is always friendly and helpful and maintenance is quick to fix things. Building is quiet, I almost never hear neighbors.

Angelique

We are enjoying our residence. Whenever we have a problem, it is immediately addressed. We like the new name & look forward to enjoying the renovated foyer. Kudos to Bozzuto!

Ross

Due to a death in my family I have had to move. A family member recommended this place. I have to get used to living in an apartment building as opposed to a house. So far, I am doing Ok. I like having my own washer and dryer in the unit. I like the ...

Lissa Tatiana

I have been living here at Avalon Grosvenor for almost a year. I really enjoy the community. The best part of living here is the concierge Michael DaCosta. She is extremely attentive and helpful to the every need of the tenants as well as the pets. T...

Lisa

If ever I need Maintenance on my apt, it doesn’t take them long to fix the problem. The concierge and the leasing consultants are very helpful. They listen to your needs and take care of them asap.

Riley Windley (Riley)

Positives: There is a coffee machine in the lobby so you can always have a cup They do a cute pet of the month every month- my cat got to have his picture everywhere and it really made my day. I also can't personally have a dog so it was fun to see a...

Jean-François EYRAUD

Ensemble de logements ou il fait bon à vivre. À recommander si vous devez séjourner plusieurs mois sur place. Il y a des espaces verts magnifiquements entretenus ainsi qu'un plan d'eau. À recommander

Barbara

We are pleased with our choice to call home. The staff continues to provide too notch service. From the leasing agent to the maintenance staff.

Rouhina

It’s a Peaceful, friendly, clean, modern, welcoming, building in a beautiful neighbourhood with respectful residence, I love it here and I’m so happy we found this place.

Setareh

We love this beautiful place! The staff here is so lovely and personable! We have been very happy so far. Such a beautiful and convenient location as well.

setareh shahidi

We had the pleasure of having Manzama helping us out with a few things in our unit today and he was extremely helpful and an absolute delight!

M. Scott

Moving in was made easy with the dedicated freight elevator and cart with rollers. Love the market grocery store next door. Would like to see an exercise bike more like a road bike in the fitness room.

Minaj

I just moved into the building. I have had a good experience residing here till now. The concierge is friendly and the staff keeps the premise very clean. :)

Nancy

I’m really enjoying my apartment here. I do wish they would hire more cleaning folks or maintenance folks. Just the little things like scuff marks on walls or dirty carpets can be a bit off putting.

Avani

Living here is great! The community is beautiful and quiet, and the people are always very nice. I love seeing all of the pets of the month.

Angelique

We love the cleanliness of our apartment building & the prompt response to our needs. Management cares about our overall well being & that’s a beautiful thing.

Bruce

I recently moved to a luxury apartment. There were some issues with the appliances but the rental office and the maintenance crew (Nataliya, Matt, and Massama) were all great. Now I'm all move in and feeling at home!

William

Nice community, water distributions and elevator issues. The renovation to unit look nice. Grounds well kept. Close to public transportation

Max

The process has been quite good so far. Thanks! The staff has been helpful and responsive. We are greatly looking forward to moving in. I’m hopeful move-in day will be a success.

Allyson

I moved in recently and there were some bumps in the road (reserving the elevator and repairs needed in the unit) but management has been very responsive and has made the stressful process of moving relatively smooth. I’m excited to see the continu...

Anonymous

We had high hopes when Bozzuto took over from the previous management company last year and started fixing some of the numerous problems within the building. This year though, they have shown their true colors. Rents are being increased on everyone f...

Makayla

It has been great! The apartment is beautiful and spacious. We simply had a few hiccups upon moving in, such as our stove not working, a leak under our kitchen sink, and no mirrors. However, your team has quickly resolved these which I greatly apprec...

Margaret

I love living here! The only reason I didn’t give 5 stars is because of the price raises. Unfortunately, since the single units got renovated they’re out of my price range so I’ll have to leave at the end of my lease since I won’t have a room...

Bexy B

I lived here for two years and can honestly say this was the best apartment complex I have ever lived in. Never had an issue with pests or noise. The worst we ever dealt with were some A/C issues, and those were fixed within a matter of days (and the...

Katherine

I enjoy living here. The building is quiet and I rarely hear any noise from neighbors. The management company is cooperative and helpful as well.

Tracey

Everyone at the concierge desk is wonderful. The apartment is comfortable (still have a lot of unpacking and organizing to do). Access to and from the car isn't easy. It would be helpful if we had a sticker on our car that opens the garage door (my d...

Alexander

Staff is very friendly. Maintenance is prompt an courteous. The highway noise on the upper floors is a little loud but the windows do a good job of shutting it out.

Hannah

The outfittings of the apartment are old and breaking down (lots of leaks and other unfun discoveries each month) but the staff more than makes up for it with their responsiveness and willingness to help. Love the staff, neighborhood, and the bones o...

Dulan

Great environment, good amenities. A little bit more communication when it comes to when renovations occur but if that's the worst thing I can deal.

Andrea

It really depends the building wasn’t that great and the amenities were subpar. front desk and maintenance were always amazing and sweet! Rosie would talk to you for hours

michael bordenick

Orlando the Concierge was so helpful when I needed to print a few documents last minute.

Nathan

The support from the staff has been fantastic! It is also such a welcoming community. The area surrounding the building is such a nice place to walk your dog, which is a huge pro for me. Really like it here!

Angelique

We are happy residents at Grosvenor Tower. We have lived here almost 3 years. The staff is friendly & supportive, the building stays clean, & our service needs are met expeditiously.

Amy

Moving in has been smooth and easy so far! Everyone we have met has been kind and helpful. The property is beautiful and we are so happy with our new apartment.

Avani

I really enjoy living here! The space is quiet, safe, and clean. The response to maintenance requests is quick, and the concierges are always so nice and friendly. I can't think of anything else I would need!

Qinyang

i love this place！it has beautiful natural view and friendly staff！the rent is still friendly in DC area. I hope our rent won't increase next year！

Selen

All the management and maintenance staff are so nice and helpful. I am happy to live here. The only problem I think of is the leasing office, it is difficult to get an appointment with them. I wanted to discuss my options to change my apartment, howe...

Evangelos

For me being a foreign resident is perfect. The location is wonderfull, the builging is old but i like it. The only drowback is the rent which is very high and i can't afford it.

Berfin

I enjoy living in this residence. I haven’t experience anything that would bother me. So I can give 5 points for the rating. Thank you. Best, Berfin

Bruce

It has been a year since Bozzuto began their management here. While there has been a noticeble improvement in the uptime of the elevators, I have not seen the significant improvement in my lifestyle that was initially promised. There has been no remo...

Samar

It's been great living here. The maintenance staff is prompt with their work and comes soon after creating a ticket. The rent increase could've been smaller given that there's never been a whole month with all 3 elevators working at the same time and...

Narcisse

Building staff are very attentive and issues get resolved quickly. The engineering staff are polite and skilled. I am looking forward to the upgrade plans.

Pradeepkumar

Pros are Security is good , Nice surroundings, Very convienient location. Easy access to public transport. Very calm and reserved community.

Marvin

Great location, building is getting old, needs work in apartments to keep them up. Staff OK, maintenance people appear very good. Building recently sold and have new owners now.

Ashley

We have been at Grosvenor Tower for a few weeks and so far, we love where we live. The area is safe and calm. The management team is responsive. The only reason I did not give the full 5 stars is due to some of the aesthetics in the shared hallway sp...

Patrick

Great community. Happy to be hear! They’ve really done a great job maintaining the place and they help residents feel at home. I have really enjoyed my experience

Drew

We love it here! The location is perfect - and the current pricing is great for what we’re getting! We couldn’t be happier with our experience after other horror stories in the area.

Carolina

The recurring hot water problems were not so fun and took long to repair. We have yet to see improvements, but we are looking forward to seeing Bozzuto’s plans take effect.

Maya

Though there have been few visible positive changes for me since Bozzuto arrived, I can tell they have big plans. I am sure they are working hard and look forward to seeing their work come to fruition. I will say that the persistent weed and cigarett...

Nick

Generally speaking we are very satisfied but there is need for improvement; particularly in water supply. In addition to frequent repair by the building water system, we have to let hot water ron for 15 min before it becomes hot enough to be able to ...

Carly

The staff at Grosvenor Tower provides quick, friendly, and responsive service. The building is very well run. I love the layout and location of my apartment.

Roslyn

A major change since Avalon. The staff and maintenance are very prompt and friendly. I just wish they would renew the lobby and carpets throughout the public area.

Matthew

They are a big improvement over the previous management company. Between doing preventative maintenance and starting the process of modernizing the building there doing great

Bailey

Overall, I think the experience with Bozzuto as management here has been good. I don't find their communication to be as good as previous management. Often times I find things broken for days before management sends out any communication regarding th...

Jessica Miller

Lived here for two years up until recently. Owners changed while I was living there and the new management and owners worked really hard to fix everything that the previous management had neglected. They've recently started going a little crazy with ...

Every member of Bozzuto's staff has been excellent since taking over our building. As well as handling any issues that may have occurred in a timely manner!

Good a kind pe

Cleaning crew do such a great job and are very friendly. Repairs are made quickly and well. We love the nature walks around the area.

I like the building and layout. The staff is friendly and polite. The garage door takes a while to go down, and there was an incident an unknown car followed my neighbor's car inside waiting for them to leave their car so they could steal. We need a ...

Everything is great and excellent care. The records office has some difficulty in keeping records straight but it is always handled appropriately. The mail service for packages in the outdoors unit cannot be used because of codes being sent to previo...

Excellent maintenance response.

L. La Mar Adams

Repairs and utility problems are processed quickly and in a very excellent manner. The staff & workers are very help, friendly & kind.

we have been taken care of with any item on a timly maner, we love it here!

Everybody is very nice at Grosvenor Tower and maintenance is very good

Staff very friendly and capable, service is responsive and responsible, main office is very helpful.

We think you guys are doing a great job. However we think as well as many of our neighbors that the removal of the Grosvenor facebook page is very unfortunate. This page over the years has been a staple of this community. We feel that it is less than...

Organized

I enjoy living here. There have been a few problems but management works quickly to correct. The Maintenance team do a great job. I do get tired of having to smell other residents smoking dope.

John Desautels

I enjoy living here. There have been a few problems but management works quickly to correct. The Maintenance team do a great job. I do get tired of having to smell other residents smoking dope.

Neal Siskin

My wife and I have been living here since March of 2013. We enjoyed the building, location and neighbors right from the start. My wife commutes to DC on a daily basis. We are a five minute walk to the Metro and the walk is a scenic route through Gros...

Anonymous

My mom and I have lived here before and after new management bought the building. They are fast to answer maintenance requests and keep the building clean. The front desk staff are all very friendly and seem to know some of the residents well. The bu...

Carly Authement

I love it here. It's a clean, quiet, nice location. The staff is friendly and helpful. The residents are also very nice. There's also Grosvenor market just next door which is SO convenient. There is access to Rock Creek and Trolley trails. Pike and R...

Naomi Langhorne

I really love this building and it’s staff. They are warm and welcoming and always willing to help. I really love the coffee machine in the lobby, the fresh ground coffee beans really say “we care” you know ? Love it. Mamadou is very consistent...

bobkoe---153@yahoo.com

I would like to thank Mamadou and Matt for quickly responding to a repair request that I asked for the other morning. By that evening it was already repaired. I walk the hallways of the building often for exercise and noticed another door knob that a...

bobkoe---153@yahoo.com

I informed Mamadou about a door knob that had broken off in the fire stairwells. Mamadou immediately checked on it and maintenance had it repaired in barely no time! Anytime I have had any issues, Mamadou has given great and professional service in a...

Megan Williams

Updated review due new management: I’m loving the improvements that the new management has been performing at our building. We had several issues from the past and they have been handling them amazingly. The transition was smoother than we thought ...

Paul Sabbagh

The maintenance team went above and beyond, completing the service request and fixing additional requests! Thanks Bozzuto!

Emily Slaten

Edit: Bumping it to five stars just for the staff. It’s amazing how great they are, especially compared to previous management. I have to say—for all its flaws, I love this building. And believe me, the flaws are not inconsiderable. But most of t...

roslyn spector

I can’t say enough about Bozzuto Management after take over from previous company. Concierge staff is exceptional as well as keeping this place clean. Highly recommend Bozzuto to anyone.

Anonymous

While walking out of our spacious lobby, I had a thought. Marmadou Seek, our concierge, had greeted me amiably with a cosmopolitan air. The tree lined winding courtyard seemed to me even more than it was. I was suddenly a very important person, resid...

Selen Oz

I moved one week ago, everyone is so helpful. Special thanks to the property managers, concierge, and Manzama from maintenance. They are so welcoming and fixed all of my problems through the moving process.

Kamran Tiv

Thank you for quick action, kitchen sink work well

Cecilia Lin

Ms. Michael is a great concierge. She's been really helpful. When I lost my package, she tried to offer help and that really makes me feel warm.

t silva

Michael our concierge is amazing. She is always very kind and helpful. We love gettinng home and saying hi to her.

Charles C

Michael DeCosta is such a conscientious and committed concierge you could ever have. she has been with the property for as long as I can remember since I came to the building almost six years ago. She is always ready to help and ready to offer her se...

Jessica Wooten (Jess)

I have a friend who lives in Avalon Grosvenor Tower and I'm thinking about moving in because whenever I visit, I recieve a warm welcome from Michael DeCosta. Michael is very kind and she demonstrates how comfortable it is to live in Avalon. She alway...

Mark Severts

My wife and I moved into Avalon Grosvenor Tower about a month ago. We've had routine and numerous interactions with their front concierge (Michael) regarding building services, package deliveries, etc. In EACH case, we've been impressed with Michael'...

This place is the best! It is spacious with great amenities (including a lovely gym with wall to wall windows that look out onto a beautiful creek path. The red line metro stop is a huge plus! (only a 5 minute walk away). And the balcony has a beauti...

Ann Tartaglia

Thank you for your quick response to my apartment needs, especially the ones this week. I have lived here more than 5 years now and have been very comfortable with my apartment. All the staff here are warm, friendly, and anxious to meet your needs. T...

Michael B Hackney

The Service Gentleman Marcus was Awesome

tom

I just moved inn, so far so good. Very Quiet. Ask for “Autumn” She was smooth with my questions and move-in concerns. She showed me around the community and let me know where my mail & packages are located. She stays on top of her emails (fast re...

Anonymous

I have lived here since 2013. I have seen many changes, some good and some not. The maintenance repairs are extremely responsive. The cleanliness is great but lacks a lot on the weekends. Michael exceeds expectations and the weekend staff that manage...

Amir Esfandiary

I’ve been living in this building with my family for seven years, great location, good service, we love Michael, and also we love Autumn, she is very helpful and nice. but let me explain some issues that we are facing with them, until last year eve...

yamilet chavez

Se los recomiendo son geniales

Jan Chappell

We are so impressed with the thoughtful care for residents here at Avalon! Michael goes the extra mile in every way to assist us with questions or individual needs. Bryant is also a consistent source of thoughtful help Maintenance issues are addresse...

Haley Maness

Good: -market next door -elevators operate fairly quickly -wonderful concierges -groundskeeping always up to date -close walk to metro Bad: -frequent water shut offs -personally have had two AC leaks/small floods this summer -NOT a non-smoking commun...

Kristy Hinkle

As a longtime resident at Grosvenor Tower, Michael has been a constant friendly face and always goes above and beyond to assist residents with whatever they may need. She's truly a pleasure to have here!

David Burkey

I’ll soon be completing the first year of my lease and I’m happy to say I’ve decided to renew for another year. The building is well maintained and kept clean, and all the staff are eager to assist and quick to respond to requests or issues as ...

Pam Katz

We lived at Avalon Grosvenor Tower for 3 years and overall had a great experience there. We especially loved how welcoming they are to pets and that we didn't have to wait until we were in a house to get a dog. Maintenance requests were always taken ...

Jennifer MacNeil

Lots to love about living here. The Concierge Service is great, Michael and Brian set excellent examples of real efficiency and hospitality. I appreciate the entire staff.

Robert Rubenstein

I think I will need to be dragged out of here when it's time for me to leave. With such meticulous care, the staff at Avalon works almost subliminally to tend to its residents in all aspects of care. I wile away the hours on my balcony. The myriad bi...

Devan-Shea Ebert

My Husband and I have lived here for 3 years and have really enjoyed our time. The location is fantastic, easy walk to the metro and drive to Bethesda. The community is kept very clean and there is often fun little events hosted by the office to show...

Christopher Catanzaro

Very friendly staff, quiet, and the location is convenient to metro and downtown. The concierge staff is the sweetest and always going above and beyond to ensure residents are happy. Michael and Bryant have been so helpful over the 4 years that I hav...

Drew Roberts

I have lived at Avalon Grosvenor Tower for three years. It is the only place I have lived since moving to the greater DC area. I looked at some other buildings in the area but was drown to Avalon due to the friendly staff and building management. Tha...

Joseph Ahmadi

Great Location, Great Staff

Sydney Eastwood

Living here has been great! The staff is so helpful. Autumn made all the paperwork so easy to deal with and she gets back to promptly. The maintenance team is on top of everything and in emergency situations they get to you very quickly! The individu...

Joseph Scorah

I was a resident at Avalon grosvenor for a year and my experience wouldn’t of been what it was without the help and professional courtesy of Micheal at the front desk. Any problems questions or concerns she didn’t hesitate to be there!

Emily Suchar

Michael at the front desk is amazing! She is so kind and helpful. She would do anything to help anyone out. She is the best!!!!!

Jamal Molin

I have been living in Avalon Grosvenor Tower for six months now and I could not be happier. I live in a 2 bedroom apartment with my wife and one year old. We have had nothing but a pleasant experience while living here. The room is spacious and clean...

My daughter Ashley has lived at 10301 Towers for several years.We have been impressed with the complex since day one. Most of the credit goes to Autumn Moody,Brian,Mickail, and the rest of her staff. They are always friendly and available. Most impor...

Fernand Tag

Avalon grosvenor tower is a great place to call home I truly enjoy living here. The office staff is courteous and bends over backwards for their tenants. The Manager Autumn is the best,she takes care of anything quickly, and Michael and Brian are spe...

Hannah Wild

Just moved in here a couple months ago. It's the best! The staff really care about the quality of life of the tenants, and I've never had any problems.

Elizabeth Kruse

We have lived here since September and haven't had any issues. The management holds fun events every month and goes out of their way to make it a good experience for tenants. Highly recommend!

Bryan Brearley

Great place to live! We have lived here for the past 2 years and highly recommend it to everyone. The concierge Michael and Bryant are exceptional and make you feel at home every day. Any maintenance is handled quickly and is fixed the first time. Gr...

Breahna Blakely-Henderson

Great location, right off 495 and next to red line Grosvenor metro. Just a skip to NIH and Walter Reed. What I love: friendly staff, amazing views, wrap around windows in my unit, . What stands out: responsive maintenance team that gets requests hand...

I have lived here for about 7 months. The staff is wonderful they are very welcoming and go above and beyond. The apartments are very nice and modern, some models have a huge private patio, the building is quiet and I never hear my neighbors. The mai...

Obi-Wan Ginóbili

Just moved in about a month and a half ago and so far I love this place. Everyone is super nice!

Haydee Muñoz

Our stay at Avalon has come to an end and we are very saddened to leave. We have been here since May and we have enjoyed it to the fullest. The team here at Avalon has made us feel like it's home. Our leasing staff and maintenance staff Autumn, Micha...

Terese H

We just moved here from Georgia and I’m so glad we decided to stay here. The apartments are nice, clean and spacious. The neighborhood is quiet and feels safe. The cherry on top is the staff!! I’ve lived in many different apartments and have neve...

David Sweet

10/02/2019 UPDATE: Early last week, I was hacked and the supervisor Autumn Moody has been instrumental is assisting me reset accounts, remaining in frequent communication with the Customer Care Center, she called Pepco on my behalf to set up automati...

Emma Bernard

We love renting here! We have been here for a year, staff is great and super helpful. Coming home every afternoon and being greeted by Michael makes me feel right at home. Michael goes above and beyond for her residents, is welcoming and caring and s...

Balaa at Heaven

I love this place. I have moved from other Avalon in California and I am pleased with staying here as this is the best Avalon property so far in the entire area! The best management (Autumn Moody), and the best staff!! Everyone’s friendly here and ...

Karrie Barbee

I love the staff here! Michael is the best, she's so thoughtful! When the carrier delivered my Hello Fresh well after standard business hours, she went above and beyond to call me and let me know she received it to make sure I got it that same day.

Anna W

My fiancé and I lived here for two years and had a wonderful experience. The location is ideal and the immediate setting is lovely with plenty of trees and a pond (we recommend a pond-facing unit if available, though there is a noisy fan outside—i...

belinda williams

I really enjoyed my stay at this facility. The staff were outstanding. Philip and Michael helped me out of a really bad situation. I truly appreciate it. I could not have made it safely to medical school without you.

LaShana Calloway

I have been renting here for almost a year now and my experience has been mostly pleasant. Recently, I ran into an issue with Avalon and it was a big one: they towed my car despite the fact that I'd been paying to park in my spot and had not been giv...

Elizabeth V. Bouras

Great place to live, very close to metro plus easy access to 495, 270 and 355 (within blocks of each), terrific staff and considerate neighbors, also very pet friendly. Many shops, groceries and restaurants within 2 mile radius and Strathmore Concert...

Jennie Mabb

Amazing staff. Convenience of location is incomparable.

Audrey Denison

Can’t express enough how much I love living at avalon! Front desk staff and maintenance are always super friendly and responsive. All maintenance requests get fixed right away. It feels super safe and welcoming and is a five minute walk to the metr...

Anonymous

High praise to Omar and Michael, the ONLY people on the entire staff with the slightest bit of intelligence. No one else does ANYTHING. When I first moved here, it was nice, but its all been downhill since I arrived. The prices get higher, the staff ...

P S

Living at the Grosvenor Towers is delightful!! Michael at reception has the ability to brighten each day. She always has a sincere smile and never hesitates to provide all the assistance a resident needs. We are lucky to have her!!

Jessica Riguero

My husband and I lived here for two years, and honestly the only reason we moved was because I started school much further out from Bethesda. I absolutely loved it for my first place; I recommend it to all of my military friends. It’s close to the ...

Shivang Vaishnav

Elizabeth and Autumn are fantastic at their jobs. They make everyone feel right at home and treat each and every tenant with respect. 10/10 would recommend!

Keith Prifte

My wife and I lived here for 4 years and loved it. We were really lucky to have Michael, front desk concierge, the entire time. She was amazing. Incredibly, she knows everyones name and apartment number in the building and would frequently remind us ...

Bryan Spear

13 AUG 2018.. UPDATE MAINTENANCE and Staff!!!! Outstanding :) Don’t Think Twice... RENT HERE! My wife will be the first to tell you that I am a “tell it as it is “ kinda guy. I have rented from apartments for the past 10 years and have had some...

Gretchen Cowman

I received a warm welcome, great tour, and excellent customer service from Phil Hayes at Avalon Grosvenor Tower. The apartments are beautiful and the building is well maintained. I highly recommend Avalon Grosvenor Tower.

Patricia Barros

Phil Hayes helped me as much as he could! From the time I came for a tour, to help me move, he made sure to go above and beyond to make my moving process as smooth as possible! As a new resident, my impression is that this is a great community-- the ...

John Noble

I am happy here! The maintenance is responsive and the management is attentive to needs and flexible. The conceirge Service is really good! Brian and Micheal are the best!

Aris Compres

Been living here for over four years now and have to say this is one of the best communities I have ever been a part of. The concierges, especially Michael, are great and go out of their way to make you feel at home. The maintenance team is very resp...

Alan Belanger

Love this place! Michael and Bryant at the front desk and Phillip in leasing are all outstanding professionals. Very impressed with the building and staff. Thanks!!!

Robert Borchardt

The staff is outstanding and any maintenance issue is dealt with promptly. The front desk staff attend to every personal need immediately, the facility is always very clean, and the location is close to the Metro, shopping, dinning, and schools. In p...

Adam L

I have had an excellent experience overall. My favorite part of living here is the sound proofing. Even with dogs bark occasionally (this is a very pet-friendly community), I barely hear anything. Staff are friendly and responsive, and amenities are ...

Ishmael Amarreh

The staff are amazing. They are very helpful, courteous and responsive to requests. Over the past two years at Avalon they have have been great. The building is very good for it is age. One thing that would be great for both the residence and the env...

Alison Rincon

Great building, nice apartments, and the amenities are a perk too--I enjoy living in a quiet building. Michael is extremely helpful and goes out of her way for residents!

Kevin Zhao

Great place to live. Great area, with large pieces of lawn, small forests, trees, ponds (there are live fish in them, albeit small) streaks, squirrels, water fowl, birds, etc. More importantly are the always friendly, caring and helpful staff. They a...

Rayna

I’ve lived at Avalon Grosvenor Tower for almost two years and would likely stay longer if I wasn’t relocating out of state. From the friendly concierge staff to the helpful leasing staff, I have always felt at home and well taken care of here - e...

Gina Migneco

We have lived at Avalon for almost two years now. The biggest benefit is the staff-- everyone who works here is super kind and helpful, from the concierges to the maintenance staff. It has been a great experience and we are looking forward to a few m...

Meg Ferris

I have called Avalon Grosvenor Tower my home going on three years after having lived in a single family home for years. I was pleasantly surprised how quickly I felt at home. I love the light in my apartment and the space. Most importantly to me are ...

Soujanya Komatreddy

Awesome location , very close to the metro; very friendly staff ; Front desk staff is awesome ; they help you with any questions that you may have. Michael is awesome!!

Jacob Flynn

The staff here has been excellent in everything, from timely maintenance, to excellent assistance from the leasing office (particularly in working out a short extension), and the always friendly front desk staff (especially Michael, who goes above an...

Ruth Mayer Silverstein

I have lived at Avalon Grosvenor Tower for 3 1/2 years and it is the perfect place to be. From the clean, modern apartments, to the accommodating staff, to the perfect location, to the diverse and interesting neighbors, and pet-friendly policies, I a...

Rachel Wang

I've lived in Avalon Grosvenor Tower for more than 4 years. Overall, I'm very satisfied with both the living conditions and the services they provide. The maintenance requests are always responded quickly. The staffs working in the office and concier...

Bob Koenig

It is a joy living here at Grosvenor Tower not just because of the excellent living conditions or beautiful area that surrounds the building, but mostly for the warm, friendly and helpful concierges that work here. Especially Michael who has been her...

Danielle Adam

Avalon has been great to my family! The front desk workers, especially Michael, make Avalon the perfect place to come home to.3

asummer

Ms. Michael at the front desk is very helpful. She is kind, service oriented, cares about people, and makes the place a warm home to live in. Michael responds to the people with very positive attitude and always strives to find effective solutions.

Ying Liu

Michale is a very nice and helpful concierge. When ever we or anyone needs help, she will happily help! When ever we come in, we always get greeted by her with a friendly smile! She is the best concierge we had ever had!!!!!!!!!!!!

Margery Shrinsky

Michael has been here for many years. She is courteous and extremely helpful in addressing the needs of the residents here. She goes beyond and above in her duties. Michael is definitely an asset to not only the management, but the residents who live...

Michelle Amieva

Living here has made me feel safe. The maintenance staff is great. The front desk is always so friendly and makes you feel right at home. I look forward to many more years here at Avalon Grosvenor Tower.

Andrew Lind

My girlfriend and I have lived here for two months and we love it so far! The management is great (really!), especially Phillip in the leasing office and the folks at the concierge desk. The maintenance staff is responsive -- they recently replaced t...

Julia Nakken

I love living in Avalon Grosvenor Tower! The staff goes out of their way to be friendly and helpful. It's in a great location, convenient to everything I need. It's nestled in a wooded area slightly off the very busy, noisey Rockville Pike so we have...

也子

娘家族の移住。2017年4月から住み始めました。3月に2人目を日本で出産したため、5月に孫2人と娘と4人で娘婿の待つAVALONへ。 まず、素敵な環境にびっくり。周りも玄関も綺麗に整備され�...

Casey Barbee

Amazing customer service, these people will go above and beyond for you. I lost my spare set of car keys a few weeks back and when the office staff got them, instead of sending out an email so any Joe Schmoe could pick them up, Nick took the time to ...

Chitra Wimalasiri

My family and I visited Avalon Grosvenor Tower a few weeks ago. I called at the last minute to make an appointment for a tour and a gentleman by the name of Phillip answered the phone. He was extremely accommodating and gave an appointment within min...

Ellen Clifford

I have lived at Avalon Grosvenor Towers for four years. During that time I have found both the management office and the maintenance staff to be friendly, professional and efficient. Once the building was bought by Avalon, the chronic problems were a...

Sarah Babineau

We've been living here for less than a month, but couldn't be happier so far! PROS: Large spacious apartments with great views Centrally located to points of interest, metro, buses and highways Less expensive to live on the top floor than the first f...

vkuri206

I have moved into this apartment just over 45days backs and we love the apartment. It's spacious for a 2 bed and 2 bath. The team from avalon is superb and friendly especially Philip Hayes. In the front desk /concierge team- Michael and the rest of t...

Sean Murphy

I have lived at the Tower for the last year. The maintenance staff are very responsive and professional. Every single issue I have raised was handled in a very timely manner. Nick and Phil in the management office have bent over backwards to meet my ...

Daewon Lee

Great apartment. Great pool and staff! We love here!

Mishawna W

Phillip was a great help to me throughout the entire process. Everything went smoothly and any issues I had were taken care of promptly.

B W

Super Friendly & responsive management team - Property Manager Nick Listens and is a problem solver. I have seen alot of different management teams over many years, & the current one is Stellar, which makes a big difference in apartment living. I nev...

pork7632

Location is great, apartments are spacious, and you can't hear the neighbors, but that's the extent of it. NEGATIVES: 1. cockroaches 2. leaky windows that aren't energy efficient 3. no hot water in the mornings 4. water is constantly turned off to re...

Ryan Cavanaugh

I cannot say enough good things about the Avalon Grosvenor tower. I have no complaints from the two years that I lived there. I stayed in a two bedroom two bath with a roommate and the apartment was the perfect size and layout. The amenities (grills,...

Rachel Moupia

I've be stay in Avalon Grosvenor since 2 years and more and I can say is a great place specialy with the team who work there and NICK the manager who always taking care of us in all situation I just can thx all of them for the services.

Scott Eagle

Albeit too short, my residential stay at Grosvenor Tower was s remarkable and wonderful experience amplified by the wonderful residents and staff. I wish to extend a heartfelt debt of gratitude and appreciation to Nicholas , Cassie, Bryant, Michael, ...

Federico

I've spent over three years living at Avalon Grosvenor Tower. The location is great and the staff is very reliable, specifically Mr. Viscount, Guy, Freddy, and Michael, who've always been dependable from day one. Managing a building as old as this on...

Deacon Sweeney

I've been living here pretty happily for the past six months. There have been maintenance issues, as expected for an older building. A flooded washer, flooded air conditioning, a drippy faucet, other small stuff. The age of the building brings the re...

Drew Amick

The apartment aesthetic is nice with its stone counter tops and large balcony. If you are willing to pay a little extra for parking (all parking is paid) then you can have access to a covered garage which is really nice in the winter time. The front ...

Itamar Greddy

I have lived here for 2 years and it has been a great experience. The staff is always so helpful and make you feel like you are truly at home. The management under Nick Viscount is one of the many reasons we continue to renew our lease. He always mak...

Ashley Capdeboscq

Just recently moved here--the move in process was very smooth aside from an elevator breaking the day before our move in. However, the staff found a work around so that we could still move in the say we were scheduled. The building is gorgeous, and t...

Malek Sultani

I spent 3 years at the Avalon in Grosvenor Place and was an excellent overall experience. The staff was really what made the difference from the individuals who handled the front desk, through to maintenance and management. Nick Viscount who was the ...

Bhoram Lee

I enjoyed my one year at this apartment in 2013. The location is great, the maintenance and service was great. Most of all, I loved the small stream , the pool (my kids loved it too), and the sunset view from the living room.

Verified Resident 215521

This a nice apartment with a very nice staff and a nice environment but, please, change windows and improve the heating/cooling system (it's really too cold during the winter and too hot during the summer except paying $200 a month of electricity).

Verified Resident 206036

We love it here at Avalon Grosvenor Tower! The residents are friendly, the staff is always helpful and cheerful, and the neighborhood (Grosvenor Park) is one of the best-kept secrets of this area, with a beautiful park-like feel with plenty of trees ...

Verified Resident 204528

The leasing and move in process at Avalon Grosvenor Tower was very easy. I had a short time frame to lease and move and the office staff did everything possible to help me make it happen quickly and easily.

Verified Resident 202692

Great place to call home! Cassie is wonderful! She listened to us , asked about our preferences and quickly located the unit which we decided to lease. She, like all the AVALON leasing professionals we have dealt with in past, was very friendly and a...

Verified Resident 198502

Generally clean and quiet. I complained about a yapping dog next door before going away for a month and not hearing a dog since I returned. One minus is I'm not that sensitive to smells but the business room smells awful- can't use it. So no workspac...

Verified Resident 191104

My husband and I love living in Avalon Grosvenor Tower! It is such a beautiful property and the staff are all very friendly. We look forward to watching the sunset from our 18th floor apartment every night :)

Verified Resident 189673

Avalon Grosvenor is a great place to live. For young and old alike. The staff is friendly and responsive. And the location superb. Close to Metro -- five minute walk. And even closer to Grosvenor Market -- two minute walk. All in all a great place to...

Verified Resident 181420

I enjoy living at Avalon grosvenor place, and appreciate the helpful staff and their pleasant attitudes. Also, I value the views and floor plan of my apartment, fitness center, easy access to transit, trails, shopping, etc.

Verified Resident 174767

Everyone here has been so helpful and nice throughout the whole move-in process from finding a place to rent to moving-in. Communication and resident satisfaction are clearly important to the Avalon community and it certainly shows! I love living her...

Verified Resident 170828

Beautiffully kept grounds, well appointed apartments, friendly and helpful staff. Perfectly located for access to 270 or 495, and north- or south-bound Rockville Pike & Georgetown Road. Local market open 7-days a week located next door. The incredibl...

Avalon Grosvenor Tower is truly a place to call home. The apartments are well appointed and spacious. The staff is great and the maintenance folks keep a good eye on things and promptly fix any issues in our apartment. It is pet friendly with a great...

Anonymous

I moved in October 2014. Wendy helped me and she was great and my move went very smoothly. She has helped me with a few miscellaneous items since then and is always polite and helpful. I have lived in other apartments around the country and the Tower...

sue stephens

I moved into this building about 2 months ago and other than the construction(which I was made well aware of and to my understanding is about complete) this place is great! The building is sound, the office staff is always accomodating and pleasurabl...

Patricia Surin

We have lived in this apt for over 4 years now, and our overall experience wasn't horrible, however, if you are going to move in, know that you will spend a lot of time getting to know the maintenance and leasing staff. Pros: New, modern, and sleek d...

Anonymous

The Avalon Grosvenor Tower in Rockville Maryland (also called North Bethesda by the managing company) is constantly renovated against the residents will. Residents are suffering from inconvenience, lack of privacy and constant noise. Here is a quotat...

Anonymous

I have lived in this building for 4 years and I'm looking to leave ASAP. The building is poorly maintained and rents continue to increase. The only good thing about this building is you can't really hear your neighbors. During the winter your heating...

nats33

Although the people who work at this apartment complex are nice, it is hard to keep track of everyone due to the high turnover. There have been three different companies take over just in the last year. The rent here is overpriced for the age of the ...

bupkis12

My wife and I just moved in recently and love the apartment and the management. The apartment has an updated kitchen and bath with Granite counter tops and spacious cabinets. Everything was in tip top shape with just a few exceptions. Those were imme...

daybeforetime

The new management is pushing rent up dramatically, and currently has at least an entire floor's worth of rooms empty, and it seems like current tenants are slowly leaving since the new company took over. The fixtures / cabinets / etc are shoddy but ...

Anonymous

Archstone took over Grosvenor and I was excited to see a walkout first floor 2/2 apartment. The place looked good compared to the reviews I have seen. I wanted a move in date of 10/27 and after 2 rental reps and a verbal agreement to the date, I agre...

Anonymous

New company, new freshness! I was thrilled when Archstone came in and took over the property. Every Archstone i've lived in has given me nothing but a wonderful experience. The same experience has been given within the first few days of them being he...

Anonymous

I lived at Grosvenor Tower for 3.5 years PROS: the neighborhood, the walk to the metro, the park behind the building, the pool, the staff, the layout of the 2bd 2ba we had CONS: the windows definatly need to be replaced, a $500 electric bill in the w...

Anonymous

DON'T LEASE AN APARTMENT AT GROSVENOR TOWER (10301) MD!!!! $500 A MONTH ELECTRIC BILLS!!! KITCHEN LEAKS, REFRIDGERATOR LEAKS, SINK DRAINS DISGUSTING, DIRTY, SMELLY WATER INTO DISHWASHER!!! These people are slumlord scumbags. My experience living ther...

Anonymous

Overall I am very happy with this building - it is very nicely renovated, everything is clean and new. The grounds are very safe. Management concerns generally are adressed within 24 hours, and I am always happy with the way work orders are completed...

Anonymous

I rented a 1 bedroom apartment and loved it. The apartment was newly renovated with nice appliances and granite counters in the kitchen. The washer and dryer were dated and small but sufficient. Large windows provide good natural light, but the apart...

Anonymous

I rented a 2 bdr in the middle of the winter. The utility bills in the winter were not bad (under $100). When temperatures started to turn, my utility bill went through the roof! I have utility bills between $350-$450 per month. When I complained to ...

Sabrielle

This is the first apartment I have lived where the neighbors are quiet and considerate, I don't have trouble finding parking (granted you pay for it, but it is an assigned spot), the heating and AC generally works just fine, and when you have mainten...

Anonymous

Overall I liked living here. I think the apartments themselves are nice, the location is great, and facilities are nice. Maintenance staff is very friendly and when they come in to fix something it gets done. Though I will admit the gym has had equip...

will2868

I lived here for just about a year. Overall I thought that it was over priced for what it had to offer. I believe they are more concerned with cosmetic changes that the over all maintence of the building. It's unbelievable that they shut off the wate...

Anonymous

elevators constantly out of service (and the freight elevator is unused even when not reserved), cardio equipment often in disrepair or non-functional, staff often looks lost or unaware of issues, the building is used as housing for college students ...

2868mlj

I was never told that there were maintenance issues with the elevators before I moved into the building. But, as soon as I started to meet fellow tenants I heard that at least one elevator was usually out of commission on a regular basis. Since I hav...

Anonymous

ive lived there about six months. very nice. access to everything with the metro so close. u can spit on the metro from the apartments there so close. Your paying a lot for location but its worth it to be able to go anywhere and have a goodtime and n...

cnaughty

Can't beat the location across from metro, but still not too loud around the building. The new renovated apartments are great.

Anonymous

well, I moved here in 2005 and I really like it. I have washer and dryer in the unit and the maintenance is great. There is a new management company with very professional individuals. They are remodeling the apartments with greanite counter tops and...

themanfromlamancha

Management is often non-responsive (ie it usually takes two trips to get something done) but when they get to work they are pretty quick. The hallways aren't dirty, and the gym is in a fine state. When I have visitors they are always astonished by ho...

Anonymous

dO NOT MOVE HERE.for a building that's almost 20 years old, you will pay for everything!! And I mean everything!! Water/Sewer...which just doubled in cost since September. Expensive electricity, parking all with high rents for a bldg that's practical...

Anonymous

I cannot wait to get out of this place! The location is great, but that s it! The maintenance is lazy and are inappropriate to female residents. I had most of my appliances replaced in the first 4 months of living there only after 8 visits to my apar...

Anonymous

I lived here for almost 3 years and I liked it. The location was great (very near to the metro, the market next door etc) and the view was also very nice. Building was pretty well maintained, doorman was helpful. The apartment itself was great. Spaci...

Anonymous

I've never met a more incompetent group of people with a less caring management staff. I'm sorry but the maintenance group is a bunch of idiots. I had many different problems and was without A/C during summer for a month because these people couldn't...

Anonymous

Did not have air conditioning for nearly a month in sept. Rather than replace a leaky faucet, they put clear caulking all over the faucet and stem. Repair people have left floods and garbage without cleaning up after themselves. Frustrated and ready ...

edlawson

The location is very convenient. Close to highway, easy walk to metro and not far from D.C. The lobby and landscaping appear very elegant. Though don't let the initial appearance fool you because management only spends money on obtaining new resident...

Anonymous

Maintenance people were amatures, very slow and lazy. I had to push managers several times until they finally finish a job. When there was water leak, they just taped on top of the old pipe, and the pipe leaks again after a few weeks. They did not wa...

Anonymous

Pros: A ten minute walk to the Grosvenor Metro. Great view from the large balcony. Doorman and staff are exceptionally friendly. Package delivery and pickup is well managed. Visitor parking is not usually a problem. Events for kids. Great gym! Very s...

wccc

They are always doing trial deals and seem to dislike long term residents. A consequence is the community seems to have been getting less safe. Moreover the problems the last year with elevators and repairs to water have been getting difficult to tol...