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Ratings & Reviews

Here's what our residents and prospects are saying.

A T

2024-07-11   Google

Management needs to be better organized and respond back to residents quicker. You have to ask and follow up multiple times to get anything attended to. No secure mailroom so packages are not secure and can easily get stolen or misplaced. Also, the s...

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Patrick acorte

2024-07-09  

Elevator is currently broken. Some one was injured. Urgent. Management is only calling elevator company.

Anonymous

2024-07-07  

When we moved in a couple years ago we thought management was great despite the lack of amenities (gym has like 3 pieces of equipment that are broken, there’s no pool or doorman, the kids play area is tiny and reeks). I think there was a chang...

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Anonymous

2024-05-29  

Need I say more? They had a registered violent sex offender as the maintenance manager. They didn't vet him, and only when a resident found it out did they fire him. Then they let him send a cryptic email to all residents on the way out the door. Mea...

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Amanda Jacobs

2024-04-30   Google

While we haven't moved into Artisan Series yet, we've had an extremely positive experience so far with their leasing team (especially Nicole) through our apartment search process which lasted several months. Nicole and team were always helpful, frien...

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Kyle Mutch

2024-03-11   Google

Eihab, was great to work with! He was organized and had excellent communication throughout the whole process.

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Anonymous

2024-02-21  

Management is focused on sales. They take forever to respond and are not focused on resident satisfaction or maintaining the property. They bill it as a luxury property during tours but do not treat it as one once you live here

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Fares Khalel

2024-02-07   Google

Great

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John

2024-01-31   Google

The team here is great at sales but that is their focus, not on managing the building. Residents barely receive any communication and if they do it is last minute. The team never follows-up on issues raised and often ignores emails. Funny how they as...

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2023-12-28  

Love the aesthetic and the view from here. Support is always there for questions and very nice to deal with.

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2023-12-20  

The best thing about Artisan Series is the location, it close to shoprite, schools and the night life.

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2023-12-18  

The best thing about Artisan Series is the location, it close to ShopRite, schools and the night life.

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Anonymous

2023-12-09  

I've been to the Artisan Apartments and so far I like everything I saw . Location is great. Apartments are bigger than all I what I toured i Hoboken. The Amenities are well mentained and the leasing stuff doing their best.

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2023-11-25  

I liked the location, it is perfect and the apartments are spacious.

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Amira Zain

2023-11-22   Google

Liked the location, the amenities and how big are its apartments.

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2023-11-13  

The apartment itself is great, lots of natural light what we were looking for, however when moving in it was terribly dirty and we had ongoing issues with hot water since living here. Also the windows cannot be completely closed, there is a tiny line...

2023-07-03  

Rents go up and nothing goes back into the building. Courtyard furniture is falling apart, appliances are replaced with cheaper versions. Management is purely interested in profits not community building. Communication is poor, even resident apprecia...

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2023-06-29  

BUYER BEWARE: Poorly managed apartment building!!! Rent has gone up significantly year and year with nothing being put back into the buildings. Anytime an appliance breaks a cheaper version is used(if you are lucky to finally get them to cave and agr...

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Anonymous

2023-06-25  

Grand building is poorly maintained with zero of the exorbitant increases going towards improvements. Management team is rude and unresponsive. No improvements have been made to this building. Not enough space in lobby for packages.

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2023-02-15  

Constant manager turnover, elevator breaks down on a monthly basis, no signs of tenant appreciation and the service in general does not live up to the cost of living here. Wouldn’t recommend anyone to consider moving to this property

2023-02-15  

The constant turnover of management staff in the building leads to a team that does not know the building, it's residents or the history. Please do better to retain staff.

2023-02-15  

-Clinton Club Room- we pay an amenity fee which includes using the pool table, etc yet the pool balls/ sticks have been removed from the room. The expectation was set that any time we would like to use them, we would need to walk to the leasing offic...

2023-02-15  

Elevator has been down multiple occasions, poor management, rents going up way to high - 20% for most residents, with little or no changes and upgrade. Can't even get service in your apartment in a timely manner. Really poor service and took advantag...

Damilola Nofisat

2023-02-02  

Questions were asked and i got recommended to Nicholas Angela who gave me magical profit return through her trading signals. Search no more Nicholas Angela can turn your $1,000 investment into $13,000 with easily withdrawal I have been trading crypto...

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Kate Lombardo

2022-12-02   Google

I've lived in multiple buildings in Hoboken, managed by different companies, and Bozzuto is by far the best. They truly care about the residents living in the building and go above and beyond to ensure a great community living experience. In a day wh...

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2022-11-29  

Great place. The front office and Maintanence is quick to respond and there are a lot of sweet dogs in the building. The location is convienent too.

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Alexandra

2022-11-29  

Great place. The front office and Maintanence is quick to respond and there are a lot of sweet dogs in the building. The location is convienent too.

Anonymous

2022-11-08  

The management team at The Artisan is unparalleled. Throughout my time living here, they have been incredibly kind, accommodating, flexible, responsive and understanding - special thank you to Ashley, Kelly, and Leilani. The facilities and maintenanc...

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Ryan

2022-11-01  

We have been living in the artisan on Clinton for two years now and could not be happier. The building is in a great location and the shuttle service provides easy access for my morning commute.

Andrew

2022-11-01  

Rent increase this year was ridiculous for a year over year increase. Building is nice overall, but a 21% increase means I will likely not do another year.

Caroline

2022-10-13  

Loving it here! Very clean, quiet, and enjoyable place to live. We especially enjoy the gym when we can’t get to our regular gym for a quick easy workout. I’d recommend it here to anyone

Verified Resident

2022-10-01  

Apartment is great. Maintenance is great. Utilities are great. Our only real complaint is that the mail "room" is horrible. Every single time we get a package there's a chance we'll need to spend 5+ minutes searching for it in a pile of 50 packages.

Milton_R

2022-09-16  

Always clean and neat and the staff is very friendly the neighbor is very safe with a beautiful park next door soon to be open is this place a great home to live as a neighbor I would definitely recommend it.

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Ryan

2022-09-09  

Just moved in this week and getting my bearings. Place is clean. The portal website for the apartment is a little clunky. There are always alot of packages in the lobby.

Moira

2022-09-07  

Ashely was super great in getting us all of the information we needed to get our lease set up! We moved in Labor Day weekend and loved that someone was there to answer our questions.

Timothy

2022-09-01  

All of our friends and neighbors are moving out because of the sky high rent increases being doled out. 15-20% increases on loyal tenants in the middle of a recession is wrongheaded and tone deaf.

Colleen

2022-08-28  

I thoroughly enjoy the Artisan. The building is clean and the staff are quick to answer any questions or resolve any issues I have. The shuttle is a great amenity!

Jonathan

2022-08-16  

Nice place - maintenance is usually helpful. Very upset about the pool sticks being taken away at 1408 Clinton Street when I have to pay an amenity for it. May not sound like a big deal but after having rent raised 25% that is very frustrating.

Konstantina Koligliati

2022-07-27   Google

We moved a couple of months ago with my husband while expecting. There is a construction site adjacent and the leasing office of artisan told us that there are no complains about the noise. Well, every day the building is shaking for vibration from t...

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Taylor

2022-07-18  

Good building with access to other buildings with additional amenities. The gym is spacious and the leasing office and management responds quickly to issues.

Jackeline

2022-07-16  

Attentive staff and clean/quiet community. Appreciate that everything is updated and continues to be maintained. Conveniently located with key essentials close by.

2022-07-12  

Management is super thorough, responsive, and timely. Amenities are great, tenants are nice and the apartment is gorgeous. The artisan is definitely worth considering for your next apartment.

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Verified Resident

2022-06-29  

Just moved in. Apartment is great. Pleased with the Clinton gym as well. Had some issues with dysfunctional key fobs, guest parking, and not being told about timing for form submissions though.

2022-06-27  

It's unbelievable that the Artisan is listing a pool as an amenity. There is no pool. Misleading, false advertising.

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Thomas

2022-06-24  

I just moved here. So far it’s been a great place to live and I have no complaints. I think everyone is very kind and the apartment is a very “homey” feeling.

2022-06-14  

Property is great so far , and one of the most seamless leasing experiences and teams we've ever worked with.

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Jake Kinstler

2022-06-12   Google

Great and well taken care of property. Seamless leasing process and team in the office, Ashley and the team go above and beyond to answer any and all questions, and make the process super smooth.

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2022-05-26  

The apartments and common space are really nice and the management team is very attentive, friendly, and helpful!

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Bianca Noll

2022-04-28   Google

It has always been a pleasure working with the Artisan Team. I have lived in 3 different apartments within the same building, and each time that I have moved Ashley & the team have made it seamless! Really appreciate all of their efforts as moving ca...

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Anonymous

2022-04-15  

I lived in the Madison building for 2 years and we loved the unit. Very nice community and maintenance was quick to respond. I liked the shoprite across the street as well. Overall, great experience living there despite all the things going on in the...

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Trip_P

2022-04-06  

Great working with knowledgeable property management staff to educate my customers on the values of the Artisan buildings. As a seasoned local Real Estate Broker, I work with many customers who are referred to me or are long time clients and friends,...

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Wesley

2022-03-28  

Great apartment, wonderful, helpful staff, and extremely responsive. From the first visit to view the apartment, through move-in, and beyond, the team has been a treat to work with. Couldn't ask for more!

Carolynn Gottschalk

2022-03-21   Google

We were prior residents in the building and by mistake got a package sent to our old address. Sanela from the leasing office graciously helped us retrieve our package with no problems. She was so kind and helpful!

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Colleen

2022-03-21  

I continue to enjoy my residence at the Artisan series. So much so, that I have renewed my lease for another 15 months. The upkeep remains top notch and I enjoy the periodic breakfasts/wine and cheese events that are held. I think these could be roll...

Daniel_W660

2022-03-17  

My wife and I moved during the pandemic into the Artisan building on Grand St. Location is great - one block from Trader Joes, a few blocks from local bars, restaurants, and a 3 min walk to the 126/119 bus stop to Port Authority. Uptown location is q...

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Kbunt325

2022-03-16  

My husband and I have been living in the Artisan for the past two years. It has been a great experience thus far. The building is quiet and clean. We have had no real major issues since moving in.. It is a nice location closer to trader joes and the ...

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Mohymen_E

2022-03-15  

Ashley was extremely helpful and informative. Will definitely recommend . Quality service and answered all of our questions in the friendliest manner . The place itself was very clean and well kept. Great experience

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Kristen

2022-02-28  

I love living at the Artisan! The apartments are so beautiful, and the staff is always so friendly and helpful. I’ve had a few issues with my apartment, but maintenance fixed immediately. Much appreciated!!

jeff_s150

2022-02-22  

Don’t make the same mistake. Maintenance did not document some of the damage to our unit when we moved in and the building kept the vast majority of our security deposit for damage for which we were not responsible. Very poor experience with t...

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yash0099

2022-02-20  

Hi, We lived in the community for 3 to 4 years, and have lovely time and experiences. The leasing office was always cooperative for any request along with the maintenance support. The support they provided during the covid time for us for keeping the...

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Ambermallory2

2022-02-18  

The entire Artisan community is warm and welcoming! I live in the Jefferson building and we have a daily maintainence/cleaning lady Isabella who is beyond caring and kind! The management staff is always quickly responsive and reasonable. They had a c...

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Steven

2022-02-17  

To celebrate our continued appreciation for you, our Bozzuto residents, we're marking Thursday, February 17, 2022, as a day full of surprise-and-delight moments. That includes new opportunities to get rewarded. Log in to IVY Rewards today and let the...

Verified Resident

2022-02-17  

Glad to see some updates finally being done to the building. The newer maintenance staff is amazing, super friendly and responds to tickets much faster. What holds the building back is still the poor communication from management.

Sheryl

2022-02-15  

We just moved in but so far so good! The building management has been welcoming and responsive with maintenance and other requests. The building is clean and friendly and the neighborhood is great!

Scott

2022-02-14  

The Artisan checks every box we were looking for; beautiful building, great apartment layout, and convenient location. Everything you would need is within walking distance.

Valerie

2022-01-27  

Just moved in, it’s nice but some things could have been better. My bathroom wasn’t clean and there’s a lot of holes in the wall that were not taken care of before moving in

Christine

2022-01-26  

Gym is clean, game room/ common area is beautiful, and neighbors are very polite. Just moved in a week ago but already this apartment feels like home!

Udbhav

2022-01-18  

Met the building maintenance guy accidentally while my bed was being delivered by Saatva - that guy just dropped everything to guide and help the delivery team to ease things out. Amazing guy!!

Chris_C457

2022-01-14  

I have very much enjoyed my experience at the artisan! Having moved in to a 1 bedroom apartment early on in the pandemic, we quickly grew out of the space having the two us working full time from home. The artisan/bozzuto team was able to accommodate...

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Gina

2022-01-10  

Sanela made us feel at home and sold us on The Artisan. She was so sweet, accommodating, and reflected the community we were about to join. We love our apartment, it’s so beautiful with floor to ceiling windows!

Colleen

2021-12-10  

Beautiful community, friendly and reliable maintenance staff, and great amenities! I have very much enjoyed my time living here and have just resigned my lease to stay for another year!

2021-10-16  

They are the best!!! Proved why they have been voted the best management for 7 yrs in a row!

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Leah

2021-10-13  

Really love living in this building! The apartments are gorgeous and maintenance is super helpful! I wish management was better with communication but I love all of the events that they put on!

Shannon

2021-10-04  

Members in the leasing office made us feel welcome right away. Gave us a bottle of champagne, a nice welcome letter, and a fact sheet to give us helpful information right from the start.

Verified Resident

2021-09-30  

Still waiting on the courtyard to be fixed....other buildings have had upgrades like video doorbells etc to keep them modern whole this building has remained the same and common amenities continue to fall into disrepair.

Augastin

2021-09-30  

Great place to live! Really enjoy my apartment and the staff are very friendly. Very happy with the decision to live here. Great area of Hoboken as well.

Augastin Kozhimala

2021-08-31   Google

Great spot to live. Not happy about the thin walls and noise levels, as well as sensitivity of fire alarms.

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Colleen

2021-08-31  

My experience at the artisan continues to be excellent! The building and amenities are well maintained and the service team is quick to address any needs within the apartment.

Sarah

2021-08-31  

So far the move uptown has been wonderful. I am so happy I decided to make the artisan my home. Each time I have had an issue the staff in the office were so fast to send someone out to help fix the issue.

Emily

2021-08-26  

Management and maintenance are very responsive, the apartments are clean and quiet, and the amenities are great. The location is also ideal for us. We've greatly enjoyed out time here so far.

Casey

2021-08-26  

The artisan has been an amazing experience! It is quiet and the court yard is so nice to get a break from city living! I love all the events that our building puts on especially the Hudson table one!

Verified Resident

2021-08-02  

Good value for the location and quality of the apartment. Located in a quieter part of town but still close to everything. Very friendly and responsive staff.

Lauren

2021-07-28  

Great building and community. Parking is always easy to find, convenient location to light rail and Hoboken shopping/restaurants. The gym is always clean and has good workout options.

Kathryn

2021-07-15  

Loved living here the past year! Great location and the amenties are great. I love hearing about different events and activities that are happening within the building such as resident appreciation day.

Joseph

2021-07-12  

Great so far with everything we have experienced - Love the size and amenities and location in Hoboken. Looking forward to the community events

2021-06-29  

I would not recommend living here

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Raymond

2021-06-16  

Great place to live. Better neighborhood. Amazing amenities and wonderful staff! Maintenance is always timely and easy. Building staff is supportive and responsive, always help with resolving issues.

kburke119

2021-06-08  

My fiancée and I current reside in the Artisan and it has been nothing but an amazing experience! The staff goes above and beyond to make us feel welcomed and to ensure that all maintenance requests are completed quickly and effectively. I can't r...

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Rachel

2021-06-04  

Staff and amenities have been great so far. Always get a really swift response on any questions. Carla is really helpful as well. Thank you!

Claire

2021-06-01  

I love our unit, the building, and the location. I am frustrated by the package organization system and am hoping to see that improve sometime soon.

Paige

2021-05-29  

I moved here a few months ago and have not been disappointed! The facilities are well-kept and the location in uptown Hoboken is ideal for everything that I need.

Augastin

2021-05-27  

Great spot to live. Not happy about the thin walls and noise levels, as well as sensitivity of fire alarms. Also not happy about the lack of concessions on resigning the lease.

r27pate@gmail.com

2021-05-24  

Our refrigerator died yesterday (Sunday afternoon) and we called the emergency maintenance immediately. Enrique, the service manager, quickly responded to our issue and handled the situation in a timely and effective manner. A true professional and w...

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Casey

2021-05-21  

Our experience has been great so far! Some of our appliances did not work when we moved in and maintenance repaired it right away for us! People are very friendly and we have had an over all great experience.

Christopher

2021-05-20  

Love living in this building! Great people on the management staff and residents as well. Love using our cabana as well as the courtyard. Highly recommend!

Colleen

2021-05-20  

The Artisan series is a wonderful place to reside. You feel safe, comfortable and the staff addresses any and all inquiries or concerns right away. I thoroughly enjoy the events they organize, breakfast at the new common space, outdoor workout classe...

Steven

2021-05-19  

I enjoy the community. Clean, friendly people and management has been super helpful with olut move in...Looking forward to hearing about resident events!

Leah

2021-05-11  

Everyone has been so friendly and welcoming! It was a such an easy transition and someone has always been there to answer any questions or concerns!

Colleen

2021-05-07  

We adore living here! From the amazing management staff to the cleanliness to the recently renovated apartments and amenities - we love calling the Artisan home.

Ryan

2021-05-01  

So far our experience at the artisan series has been amazing. The leasing staff has been extremely helpful and maintenance has been quick to address issues within the unit.

Lauren

2021-04-29  

Everything has been great. Neighbors are all wonderful, and so is the staff. The building is kept clean and nice. The area is spectacular and it is a short walk to the water :) living here has been a wonderful part of my life’s journey

Sam

2021-04-28  

The staff is always helpful and we have enjoyed our three years at our apt. The building is always clean and the surrounding community is perfect for our needs.

Howard

2021-04-19  

Great location, responsive management, and fantastic space. The amenities in the gym and outdoor space are also great perks. The Artisan is a very nice place to live.

Amanda

2021-04-19  

Love the cleanliness of the property and the responsiveness of the management staff. We appreciate the friendliness of the maintenance staff when responding to work orders.

Kristina

2021-04-19  

The artisan is very clean. My apartment is spacious and has great appliances. Love the large windows. Love the big washer and dryer. Very quiet. Beautiful place to live

Alexis

2021-04-10  

Great management. Nice neighbors. Awesome amenities. And --- with a Trader Joe's AND West Elm just around the corner, you can't go wrong!

Jackie

2021-03-30  

so thankful for the accommodating artisan staff for making hoboken feel like my new home! great space to live with nice neighbors and in an excellent location!

Leah

2021-03-01  

My family and I have lived in our apartment for over 3 years and love it! The floor to ceiling windows are amazing. Especially with spending so much time at home this past year, I am so thankful to live here. Everything is clean, modern, and the staf...

Regina

2021-02-26  

The apartment is lovely and the number one reason why I moved. I wanted a bigger and open space with an in unit washer and dryer. The management team and maintence people have also been great to work with. The only thing that I would complain about i...

Brian

2021-02-22  

Artisan has been a great living experience. The maintenance team does a great job with anything that breaks and keeping the building very clean. Love all the amenities the building offers also!

Ashley

2021-02-21  

The amount of space for the price is amazing! The bathrooms are huge and the in-unit fixtures and amenities are great. The management team recently renovated the community room and it’s a wonderful space that will be great for parties post-covid.

Rachel

2021-02-21  

We've been here about 2 months and so far have had some really minimal things we've asked management to take care of. I've gotten responses super super quickly and solutions within a few days. Really appreciate availability on the staff's part.

Casey

2021-02-19  

We love living here! Any time we have a problem, someone fixes it right away! We love how the residents are a priority and we really feel at home here at the Artisan Madison!

Anna

2021-02-19  

The management team I've had at all of my apartments to date! I love the layout of my 2BD/2Bath. Appliances are amazing. Everything is built well and NO CARPET :)

Tyler

2021-02-18  

The apartment is excellent and the building community is well kempt, with great amenities relative to other building options. I'm extremely happy with my decision to join the Artisan community.

Paige

2021-02-13  

I have only been here for two months but have enjoyed living here so far! The facilities are kept clean and management is mostly responsible and will answer all my questions.

Lauren

2021-02-13  

Everyone is so nice and courteous. The management team works to address questions/concerns promptly and worked hard to put up guidelines in order to keep public spaces open during the pandemic which I am very grateful for.

Adam

2021-02-11  

I love the neighborhood. Convenient location to most things uptown. Neighbors are friendly and courteous. Unit is spacious and beautiful. Management is easy to contact and quick to resolve any issues. Although there aren’t many.

Dana

2021-02-10  

I love living at the Artisan. After looking at many apartment buildings in Hoboken, I realized that the Artisan had the most spacious one bedroom. I LOVE the floor to ceiling windows, the updated kitchen space, and the high ceiling in the living room...

Augastin

2021-02-09  

Artisan is a nice building and a great transition from the city. Some issues with the parking spots being way too small for the price you have to pay and a lack of response from building issues. But the actual units are very nice.

Christopher

2021-02-09  

We have loved our experience at the artisan! The management team is super helpful, the neighbors are great, and the apartment is amazing. Highly recommend living at the artisan!

Andrew

2021-02-09  

I like living in Hoboken for a lot of reasons and living at the Artisan is high on the list. As far as the building itself, the units have a great layout and are well built. The common areas are clean and well maintained. The Artisan staff is excelle...

Joseph

2021-02-09  

Artisan has been very timely and responsive to any inquiries and maintenance calls in our time here. They have also been consistently ahead of the demanding snow removal process. Common areas remain clean and tidy!

Samantha

2021-02-09  

It has a great location. The amenities are awesome—gym could be better but overall it’s great. Friendly neighbors and the building management are super nice as well. The building is super clean and the apartments are beautiful.

Colleen

2021-02-08  

The building is well kept, clean and comfortable. The amount of space in each unit is comfortable and the amenities are easy to access and well maintained

Christina

2021-02-08  

Leaving at the Artisan is great! I love the apartment amenities and the office staff gets back to you very quickly with any questions. Maintenance is very helpful as well.

Kathryn

2021-02-08  

We really enjoy living here- I think management responds very quickly to any questions or concerns. Our only complaint would be how tight parking can be in the garage

Kathryn

2021-02-06  

The Artisian has been a great choice for our growing family. We love the large space and location of our apartment! Close to great resturants and Trader Joe’s. It has been great first six months.

Elizabeth

2021-02-05  

By far the best community I have ever lived in - The apartments are beautiful, the staff is spectacular and the residents are so friendly! I feel very lucky to live here.

MaryKate

2021-02-05  

We love living at the Artisan. The spacious layouts make our apartment truly feel like a home and the management staff is great. The only thing that would make it better would be a pool in one of the buildings!

Raymond

2021-02-04  

Wish the club house could be used but everything else is amazing!! The amenities and residence support team are great. Love our maintenance crew

Noah

2021-02-04  

The last 6 months living here has been great. The apartment is near a lot of great places uptown and there are great amenities. The staff has done a great job supporting the residents during covid.

Verified Resident

2021-02-04  

The building has started to age especially the courtyard needs a lot of TLC. The new management team is not as engaged and responsive as the prior one.

Brenna

2021-02-01  

Great place to live! Everyone in the community is so friendly and the leasing office is willing to help with anything you need! Great location right by Shoprite and also lots of restaurants and dog parks! We have loved living at the Artisan!

Colleen

2021-01-31  

We love living here at the Artisan. The apartments and buildings themselves are beautiful, renovated and well-kept, but the staff is truly the best. From maintenance to management, the team make living here a wonderful experience.

Liz

2021-01-29   Google

Really amazing apartment community, and the staff is the most helpful and friendly individuals! So happy to have moved here.

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Bianca

2021-01-29  

the building is very well taken care of and i always feel safe when at home. the only issue i have is that the management company did nothing to assist/support when not only my car, but also my friends car was keyed in our garage 2 weekends in a row....

Cassie O'connor

2020-06-11   Google

Currently residing in the Artisan on Jefferson with my boyfriend and we love it! The leasing office staff is always patient, helpful, quick to respond and courteous. The grounds and building are always maintained very well, and the neighborhood is qu...

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Anonymous

2020-06-08  

Currently residing in the Artisan on Jefferson and my boyfriend and I love it! The staff is always patient, helpful, quick to respond and courteous. The grounds and building are always maintained very well, and the neighborhood is quiet and convenien...

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Stefanie De Carlo

2019-12-17   Google

UPDATE: If you enjoy having hot water don't live here. After living here for 9months we have had days with no hot water at least 2-3 times a month for the past 4months. The only thing Management has been consistent on is giving it's residents the run...

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Rboyce2

2019-11-04  

Wow! If I could give more stars I would. The building is impeccably maintained, everyone is super nice and friendly that works here, and the units themselves are beautiful. The management staff truly puts customer service first and you feel like they...

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Jonathan Cramer

2019-10-22   Google

We had a wonderful experience living at The Artisan Series. Hannah and Yessica run an exemplary building management team and clearly care about their tenants as well as the property itself. The maintenance and other staff members such as Karla always...

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Cory Steinberg

2019-10-05   Google

Excellent apartment complex, fair prices, great location, and the best staff I've ever dealt with in an apartment complex in any city

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Anonymous

2019-09-30  

Easy move in, helpful staff always very friendly. Price seems consistent for the area. We have a 2 bed 2 bath and the size is nice, very bright nice windows lots of sunlight. Amenities are okay; they can be better. Pretty quiet building but we are on...

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Anonymous

2019-09-27  

The leasing office team is extremely helpful and friendly. The maintenance staff tends to issues in a timely manner. The building is always immaculate thanks to the cleaning team. Last but not least, the apartments are phenomenal.

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Verified Resident 606768

2019-02-21  

Have only been there for 3 weeks, but great so far! Leasing manager was very helpful, and the maintenance staff has been quick to respond. On top of that, the staff overall has been very friendly and willing to help.

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Verified Resident 606802

2019-02-21  

Building is well maintained, but the finishes in the apartment are extremely cheap (e.g. floors, bathroom, shower door, etc.). Biggest complaint is the amount of noise you hear from neighboring apartments, particularly the unit directly above you.

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Verified Resident 606817

2019-02-21  

We have been living here for nearly two years. We enjoy our apt and the building although it is on the pricey side for the amenities included or often need to be fixed. The hallways are clean and for the most part we cannot hear our neighbors which i...

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Rebecca Hastings

2019-02-12   Google

I have lived at the Artisan for over 2 years and love it! The building is always clean and well maintained. The maint. staff and office staff are easy to get in touch with and move very quickly to fix any issues!

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Verified Resident 593974

2019-01-17  

The apartment is a fantastic value with great management staff, responsive maintenance, and friendly tenants. Some of the room layouts are different than many other properties, which makes the apartments seem more spacious. Additionally, I appreciate...

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Verified Resident 573940

2018-11-21  

So far, my time at the property has been pleasant - the property is well maintained, and I feel safe leaving and entering the property. The finishes in the apartment are nice and the bedrooms are a good size. Most of the property management staff is ...

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Verified Resident 573953

2018-11-21  

Living at the Artisan has been great. Our requests are always resolved on time and the team is super flexible when it comes to resolving issues. We have recommended friends and family to move into these apartments and would continue to do so!

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Verified Resident 558288

2018-10-17  

Minus the hot water going out every other month and decent condition appliances/how it was handled the overall experience has been good. The customer service has gotten better over the year and how things have been handled. Yessica has been absolutel...

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Verified Resident 548626

2018-09-28  

The Artisan is a clean, modern living experience that maintains an air of simple sophistication and humble hospitality. The location of this new construction offers transportation options to meet the needs of commuters who work in NYC and other surro...

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Verified Resident 547546

2018-09-25  

I have definitely enjoyed the past year and a half at the Artisan. The wide range of amenities and surroundings have been perfect for all of our needs. The living conditions have been perfect and it has been extremely enjoyable working with the staff...

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Verified Resident 545895

2018-09-20  

A very livable space that is clean with lots of amenities. Closet space is very valuable and they provide plenty of it. Highly recommend, except for the viaduct where very loud motorcycles drive up and down it all hours of the night. But they can not...

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G B.

2018-08-24   Google

Agreed with a previous reviewer. Completely incompetent.

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Verified Resident 506570

2018-06-28  

The move in process was seamless and everyone was extremely helpful in answering all of my questions. This is also the only building that had the apartment move in ready when it was shown to us which was extremely important - we knew the building car...

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Verified Resident 504133

2018-06-23  

Management on hand is highly effective at resolving issues and answering questions concerns. It has been a please to deal with Yessica and Eddie specifically. The Artisan on Madison is not an oversized complex which provides a more intimate community...

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Verified Resident 504219

2018-06-23  

I have found the staff to be accommodating responsive and diligent in attending to all requests. The apartment is comfortable and I love the location. The facilities are well maintained. I would recommend the building.

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Verified Resident 504223

2018-06-23  

My boyfriend and I moved in the end of August and have had a great experience all along. Maintenance is on top of things, very clean building and beautiful units throughout. All new appliances and updated features everywhere.

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Verified Resident 503905

2018-06-22  

I've enjoyed my experience living at the Artisan so much so that I've moved within the building when we were looking for more room. The appliances, kitchens and bathrooms are up to date, and both units have laundry in the unit. We've really enjoyed l...

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Verified Resident 466628

2018-03-20  

I have had a great experience since moving into my apartment. Whenever there is an issue I feel extremely comfortable bringing it to the buildings attention because I know they will take it seriously and have it resolved in a timely manner. Overall, ...

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Verified Resident 466745

2018-03-20  

The Artisan Series provides high end living in one of the premiere towns along New Jersey's gold coast. Hoboken has so much to offer from great restaurants to fun bars to outdoor activities. Living at the Artisan in Hoboken provides many conveniences...

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Verified Resident 466783

2018-03-20  

The property was great and the staff was so helpful and most importantly patient. I am a picky apartment hunter and I checked back every month with the apartment complex to see if the perfect unit was available. When it did become available, Hannah t...

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Verified Resident 459831

2018-03-03  

The Artisan Series is an amazing place to live. The location, amenities and apartment finishes are wonderful and second to none. The Package Concierge makes receiving packages very easy. The maintenance team is friendly and efficient as well.

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Verified Resident 457058

2018-02-24  

Living at the Artisan has been so amazing. We absolutely love our apartment and our community. Everything is always clean and quiet. The outdoor space is maintained well and it's great to have access to facilities in other buildings. We'll be living ...

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Verified Resident 446307

2018-01-28  

We??â„¢ve had a wonderful living experience here. The apartment has all necessary ammenities, the ground are maintained and there is a true aenae of community. We would highly recommend the Artisan to others.

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Verified Resident 444691

2018-01-24  

The staff is top notch and responds to inquiries rapidly. Not only do they respond to inquiries, but they take action if required. The residents who I have met are very friendly and make me feel welcomed. The appliances are high quality. The AC/Heate...

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Verified Resident 443491

2018-01-21  

Amazing apartment and experience so far! We recently moved into The Artisan, but so far we are very happy. Everyone that works here is friendly and efficient. E-mails are answered quickly. Maintenance is always prompt. We love our apartment!

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Verified Resident 439403

2018-01-10  

Being a part of the Artisan family gives you a whole new level of life style. You can worry about what actually matters in your life, not about the broken lamp in your apartment or the dirt in the hallway -since everything is taken care of. You feel ...

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Verified Resident 409244

2017-10-21  

I have been particarily impressed with the responsiveness of the management and maintenance staff. My apartment is well designed and meets my expectations. I would recommend the building to anyone wishing to live in Hoboken.

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2017-10-20  

It is great, no complaints or issues

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Verified Resident 397627

2017-09-19  

Overall, great experience. Eddy was very helpful during our showing and lease signing. The apartment was clean upon our move in date and maintenance came in a timely manner to fix a few things. We enjoy the outdoor patio space and fitness center. Per...

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Verified Resident 395925

2017-09-15  

I have lived in 3 different buildings and this has been the best so far. Everything has run smoothly and I am very impressed with the management teams. Overall, I would suggest living in our building to anyone who asked, or didn't ask.

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Verified Resident 395940

2017-09-15  

Love it. No complaints. Everything about the property operates efficiently. All the amenities you want and an extremely safe and quiet location - particularly for Hoboken. Always shocked how easy it is to get to work or find parking or get anywhere I...

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2017-09-14  

Awesome! The first 3 months have exceeded expectations.

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2017-09-14  

Easy. Everything about the property/apartment/staff is efficient and smooth. No complaints

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Verified Resident 381250

2017-08-09  

Living here has been so great so far. Everything is clean and well taken care of. Anytime we have a request we hear back right away. We are looking forward to taking advantage of all the amenities when we have time.

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2017-08-08  

Moving to the Artisan was such a great decision! The only way we are moving out of here is if we leave Hoboken!

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2017-06-21  

I have lived at the Artisan for 2 years and absolutely love it! The building is always clean, landscaping is beautiful and the common spaces are really well maintained. The management team is always polite and responsive. Maintenance is amazing and s...

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2017-06-18  

Ample space, proximity to Manhattan, close to waterfront.

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2017-06-15  

I love living here. The buildings are on the smaller side, so people are very friendly and say 'hi' which is so nice. The courtyard space also lends itself to getting to know other people in the building. The apartments themselves are also great. Nic...

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2017-06-15  

I moved into the Artisan about 6 month ago and it has been the best experience. The friendly staff makes it a warm place to live, they made the move-in experience easy and even gave me some cool little move-in gifts. The building I live in is always ...

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2017-05-25  

Excellent Management, very convenient and solid living experience. Residents are very nice and professional.

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Verified Resident 347473

2017-05-22  

It's a quiet community with a lovely staff. The apartments are very well maintained. I very much enjoy being a resident. I do not use the amenities in the other buildings although it is allowed. I think the amenities in my building are well maintaine...

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Verified Resident 347507

2017-05-22  

Apartment is wonderful. Most amenities are adequate to good. Parking in the garage is horrendous with bikes blocking garage entrance, boxes of utilities making parking and driving in the garage difficult. The garbage situation is sometimes untenable....

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2017-05-21  

The staff is friendly and accommodating. Hannah goes above and beyond to meet the needs of the residents.

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Verified Resident 334213

2017-04-20  

Thus far the property has been excellent, which has been a reflection of good treatment from the management as well as an attention to detail in keeping the property clean and updated. From moving in to day to day affairs, management is always willin...

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Verified Resident 334284

2017-04-20  

overall, very positive. everyone is very nice and friendly. our apartment is spacious and amenities are pretty decent. the lobby is kept in good shape and the size of our apartment is great. we have been in the apartment for 3+ years and have never h...

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2017-04-19  

overall, very good. nice people working at the apartment and amenities are good enough.

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Verified Resident 322247

2017-03-18  

Artisan is a great apartment complex it is on the higher side but near a bus stop and Trader Joe's and shoprite. It has a shuttle to the path and the management is friendly and helpful. I would recommend living here if you have he budget for it.

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Verified Resident 316399

2017-03-03  

Property is well maintained and staff is quite friendly. Tell the maintenance people to stop propping the garage doors open and walking away. Also... I do Not like that I cannot submit this page without typing at least 200 characters here.

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Verified Resident 313217

2017-02-21  

There is not really anything to specify, I think the communication with the management team has been fantastic, the property well maintained, an any issues we've had have been addressed right away. I like the family feel of the building and really en...

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2017-02-20  

It really has been a great experience. We love the management staff and the property is very well maintained.

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Verified Resident 304021

2017-01-24  

Apartments are nice and not too expensive. I feel the pet fees are a little outrageous. My biggest issue is the amount of noise the windows are not keeping out. Traffic sounds can be heard all day and night. There is also a tremendous amount of noise...

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Verified Resident 302734

2017-01-20  

The building is relatively quiet, the property and landscaping are kept up. The building does not have a community feel. People rarely speak to one another. The fixtures are nice, but the walls scuff easily with the flat paint.

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Verified Resident 300223

2017-01-13  

i like the appliances and the set up of the apartment. the island has a nice feel and the overall layout of the apartment feels modern, clean, and upscale. lighting of the actual apartment could probably be improved, but that is a minor complaint. ov...

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Verified Resident 300305

2017-01-13  

overall very positive - clean and everyone is friendly. great apartments, spacious and lots of light. staff is helpful and maintenance staff normally fix things quickly. building is kept clean and the gym is pretty good.

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Verified Resident 300399

2017-01-13  

The experience overall has been pleasant in my building. The layout of the apartments are very desirable, as are the amenities and shuttle service between buildings and the PATH station.The main concerns with the building have been surrounding securi...

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Verified Resident 300439

2017-01-13  

A lot of bang for your buck. Beautiful, newly-renovated apartments with more space than you can find elsewhere. A nice community. Not the best for people who are constantly out and about or going back and forth from city often.

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Verified Resident 300461

2017-01-13  

I've had a solid experience. I think maintenance requests could be done in a more timely manner and the rent needs to even out and not continue to increase every year. The staff is great and very friendly. I like the improvements that have been made ...

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Verified Resident 300634

2017-01-13  

Good amenities, courteous staff and maintenance personnel. Close to NYC by public transport, but not too crowded or swamped by traffic. Schools, day-care and essential grocery stores are nearby. Indoor garage parking is a bonus.

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2016-07-22  

I lived here for a few years and have since moved out. The units themselves are nice, but the management is terrible. The leasing agents change over so frequently you never know who is actually working there. The leasing manager is very rude and unhe...

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Anonymous

2016-07-20  

Leasing manager is rude and unhelpful. You won't get your deposit back because they use your deposit to pay for the cleaners for the next people, no matter how well you clean it yourself, even though that is their responsibility. Don't accept service...

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Verified Resident 219043

2016-02-20  

Overall pleasant. Work order repairs take a while. One major repair from when we first moved in was forgotten about and once we followed up about it 6 months later it took another few months to finally be completed.

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Verified Resident 219080

2016-02-20  

Great building that is well maintained. Love the living space and common areas. All of our appliances are great and the building is quick to respond to maintenance requests.We a have a toddler and the building is very kid friendly.

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Verified Resident 219093

2016-02-20  

We enjoy living in the artisan community. The apartments are thoughtfully designed and feature nice design touches. We sacrificed an outdoor area to live in this building and do wish there were more options to have that kind of space. residents are f...

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Verified Resident 217247

2016-02-11  

The experience has been great. I love the building and the staff. I feel like I finally found a home at the Artisan. My favorite thing is being able to submit service requests online and not worry about tracking anything!

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Verified Resident 212948

2016-01-23  

Overall we have been satisfied with the property for the last few years. The management team is very responsive to emails and maintenance has fixed any issues in a timely manner. Our only complaint is that we think our rent increased too much after w...

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Verified Resident 212738

2016-01-22  

1330 Grand is a pleasant place to live, the building is quiet, the surrounding area is nice, it is accessible to commute into the city, sits next to a movie theater and next door to nice local bars. Neighbors are nice and quiet and there are a ton of...

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Verified Resident 212519

2016-01-21  

Great building, modern apartments, easy to walk everywhere in Hoboken. All main rooms have wooden floors, which was a criteria for us, as well as sound-proofed large (as in floor to ceiling) windows. The apartment itself is modern and well kept. If t...

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2016-01-13  

Very nice apartments (1100 Jefferson St.). There needs to be better soundproofing. Staff is very friendly and helpful.

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2016-01-13  

Overall fine, parking and bike storage is a challenge.

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2016-01-13  

I loved the experience living here it was a sense of community with great neighbors and exceptional staff.

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2016-01-13  

i never have complaints and maintenance staff are incredibly hospitable. very close proximity to some great restaurants and shop rite which is a huge plus

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2016-01-13  

Very pleasant.

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2016-01-13  

It's been mostly good. We had a problem at the beginning with our next door neighbor, and although it took a few months, eventually it was sorted out. That was much appreciated. Also, it'd be nice to see a few more communal events in the common room....

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2016-01-13  

For the amount of money we pay here, we should be receiving the best of the best management service. So far, the residents of this building do not feel that this has been the case. There are many equally comparable apartment complexes in the immediat...

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2016-01-13  

Overall, a good experience, but please see previous response.

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2016-01-13  

Very nice apartments (1100 Jefferson St.). There needs to be better soundproofing. Staff is very friendly and helpful.

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2016-01-13  

Overall fine, parking and bike storage is a challenge.

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2016-01-13  

I loved the experience living here it was a sense of community with great neighbors and exceptional staff.

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2016-01-13  

i never have complaints and maintenance staff are incredibly hospitable. very close proximity to some great restaurants and shop rite which is a huge plus

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2016-01-13  

Very pleasant.

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2016-01-13  

It's been mostly good. We had a problem at the beginning with our next door neighbor, and although it took a few months, eventually it was sorted out. That was much appreciated. Also, it'd be nice to see a few more communal events in the common room....

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2016-01-13  

For the amount of money we pay here, we should be receiving the best of the best management service. So far, the residents of this building do not feel that this has been the case. There are many equally comparable apartment complexes in the immediat...

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2016-01-13  

Overall, a good experience, but please see previous response.

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2016-01-09  

Better than I expected and better than most rental communities in Hoboken.

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2016-01-09  

Better than I expected and better than most rental communities in Hoboken.

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Verified Resident 193083

2015-10-23  

The Staff is professional. There is an ease in dealing with managment and leasing team. Very friendly and inclusive. Making arrangements to move in and coordinate logistics was excellent. I find the support services like mail and trash very good and ...

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2015-08-06  

I moved to this address under an old management and I was very happy. Since then they sold the property and it is now operated by new management Bozzutto. The new manager is very rude. She speaks to us as we were living in a free or low income housin...

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Anonymous

2015-08-03  

This review is for their Artisan building located on 1330 Grand St right next to the viaduct and movie theater. The noise coming from the bridge and theater are nonstop. However, the community itself is quiet. It is the smallest property (which I pre...

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Showing 233 reviews with content.

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