Reviews | Presidential City

Lauryn

We’ve been here for 2 years so far, and it’s been great! Nadiyah in the leasing office is great and super helpful! Really nice place to live!

King Tut

Apartments are beautiful Parking is plenty Has multiple gyms Security is lax as of 26 Nov 25

Scoob 598

The entire community is beautifully maintained, with clean common areas, lush landscaping, and a welcoming atmosphere that instantly feels like home. The management team is outstanding—responsive, professional, and always willing to go above and be...

Caprice M

The virtual assistant in emails is set up horribly. It actually made me change my mind about renting here. Nobody answers the phone and when they do you’re transferred to VM. it’s just not good for business. You all need better management, it sho...

Alexis S

Beautiful apartments inside but the hallway carpets are dirty and smelly. The washers and dryers are crappy and keeps malfunctioning. Otherwise the anesthetics are ok but need maintenance.

Charles

Jeremy Almanzar, from the "new" Bozzuto management, is extremely rude and condescending whenever I ask him anything. He gives you an attitude like, "Oh, are you an idiot? You cannot even figure that out by yourself?" =================== The building ...

Kunhee Kim

I moved out this year around Jan. This apartment did not gave me back my deposit. DO NOT MOVE IN THIS APARTMENT. They are crook. They even blocked my email. Lets see what they write down on comments.

sammy

Moved into an apartment a couple of months ago. When given the keys to the new apartment and entering it, it IMMEDIATELY smelled like marijuana. Like a weed farm. After going to the leasing office and telling them about this issue, their first resolu...

Demi A

Stay away if you want to live a stress free and peaceful life. Lived here from 2020-2022. While it wasn’t as bad as it is now, it wasn’t great and it seems to have gotten worse. I still live close by, in a much better apartment community. Brooke ...

Isaandra Pena

Andre was the one who assisted me. And all I gotta say is .. give that man a raise 😂

Mina S

I have lived at Presidential city for just under 2 years now. Overall a lovely time here. Pros: - Location wise, neighbourhood is generally quiet and safe. Great food options in the area. - Access to 24 hour concierge per building. - Gym clubhouse/SO...

Shawn Zhang

The apartment facing north is noisy since you are close to I76. It's impossible to open the window because of car noise. I was trying to contact the management team, no one response! Any one can tell me how to pay utility?! Really, it is very hard or...

funntbo

If it were for the living experience alone, this review would not be 2 stars. The place is nice. The amenities are enjoyable and the place is generally well-kept. That said, everything related to Buzzuto Management and the leasing office is an utter ...

Kiara Ross

I had such a great experience working with Andre! He was incredibly helpful, patient, and knowledgeable throughout the entire process. It’s rare to walk into an establishment and have such a seamless, stress-free experience, but Andre made that pos...

Tyler Houston

Avoid at all costs. Take your money to King of Prussia where they aren’t taking extra money from residents and guests. If you live here and want to have a family member or friend visit, it’s $20 a day for parking, which is unreasonable and ridicu...

Giuliano Favorito

Moved out 3 months ago, tried to take my whole security deposit. Caught their mistake, they confirmed to me I should be receiving the majority of my security deposit back. I still haven’t received it almost a full 90 days after moving out. I call a...

Callieah Ferguson

Everything was perfect I hope that my application goes through for townhouse,

Carl L

Update Oct 07 2025: ======================= They changed the key fob system in Jefferson today, WITHOUT NOTIFICATION to the residents, including all the entrances and elevators. People were confused when they tried to enter the building from the park...

Ask Coach Paula

I called to see if they could move my appointment 30 mins up because I was late. So I scheduled for a virtual tour with the confirmation & link for 1:30pm the next day. I waited and waited and no one even showed up. I sent several emails and nothing!...

Jerilyn Gillenwater

There is a huge rodent problem in Adam’s building. I can’t wait until my lease is up

Mack

Extremely disgusting that Bozzuto is so greedy that it is now using guest parking as a money grab disguised as a means to fix the parking situation. RESIDENTS BEWARE. METROPOLIS, BOZZUTO'S NEW PARTNER FOR PARKING AT PRESIDENTIAL CITY HAS MULTIPLE PEN...

Family Amazon

This complex recently decided to outsource parking to Metropolis, and as a result, guests of tenants are now being charged to park. Tenants already pay high rent, and now we’re being penalized when friends or family visit. Guest parking has always ...

Destiny Vidal

I’m extremely happy with this property! The maintenance team is responsive and always follows up in a timely manner. Everyone I’ve interacted with on the leasing team has been kind, professional, and very helpful. It’s impressive how many impro...

Elena Hu

While the apartment complex is visually appealing, my experience has been disappointing due to persistent safety and management concerns. The front doors to some of the residential buildings have been broken and left unlocked for 4–6 months, and th...

Gary V

I’m not even going to rehash all the other negative reviews, because honestly, they’re all true. I just want to address this new parking situation. I’ve never heard of an apartment complex charging guests just to visit. It’s a blatant money g...

Sarah

Charging guests to park is absolutely ridiculous. Charging for overnight parking would have been fair. But charging for a couple of hours sounds like a cash grab. The management company seems to want to run this complex like a hotel rather than apart...

Jonathan Lin

Im very disappointed in this property, this property started off with having the hot tubs all year round even in the winter. Now they changed it to summertime only to save money and cost. They changed this after I signed the lease, which I believe wa...

Alissa Cogan

Edit 9/26/2025 - DO NOT MOVE HERE if you ever plan on having guests. Free guest parking was once their best amenity and they have done away with it. The new parking system they’ve just implemented will charge guests $20 a day. While a 2nd parking g...

Zero A

Lived here for a year. Good experience and very affordable price. I never encountered any issue with either the apartment or the staff.

Sameer Azamy

I’ve very satisfied with Andre Villanueva, he was very thorough and showed me plenty of options. I wasn’t planning on moving the same day but I had a good feeling. Highly recommend you talk to him if you need a unit

Hillary Vargas

Scheduled a virtual tour for today, Sept 15th at 4PM and no one showed up to it I waited until 4:20PM. I called the office twice; no one picked up. Horribly unprofessional and not a good look. Off to a bad start. Do you only have one person working t...

Alexis Closson

Absolutely horrible experience. I lost my home in a fire and came here hoping to find a place to live, but the leasing staff made an already hard situation even worse. From the first visit I wasn’t greeted, was met with rudeness and zero compassion...

LaTanya Williams

Kevin Ferrer Carlo handled my transfer and satisfaction is an understatement. He’s very knowledgeable about the apartment layouts and the property has over 1K units. The experience was 10 out of 10, top tier.

Shilo Battle

I LOVE IT HERE

Justin Falcon

my move-in process so easy! Especially by leasing agent Jeremy He gave me an exceptional and knowledgeable tour, and I was approved the same day I applied. Since I was moving from out of state, he helped me get everything together quickly—I couldn�...

Ava Conti

Nadiyah went above and beyond in every way during our move. She was always available and made our experience a priority of hers. I couldn't recommend working with her enough. Thank you Nadiyah!

Ryan Murphy

I lived at Presidential City for two years, and I would not recommend it to anyone looking for stable, quality housing. From the start, my experience was chaotic and disorganized. The leasing office is consistently unprofessional and has extremely po...

Nawzat Osman

Fantastic living amazing management especially Kevin. Thank you so much for everything

Meaghan Wallace

Lived here for two years and was frustrated before I even moved in. Now I've moved out and I still can't ever get ahold of them and am not sure if or when I am ever getting my security deposit. The new management company is *marginally* better than t...

Barbara McDonald

Management office staff is always there to serve. They go above and beyond the call of duty. THANKS!!Nadiyah Williams is what I call a prefect match for Presidential City. She goes above and beyond the call of duty. Very professional , she's helpful ...

Adriana P

My roommate and I love living here and have had an amazing experience working with Nadiyah (leasing agent) in the process of finding our apartment! She was incredibly helpful, patient, and accommodating throughout the entire apartment search. We abso...

Hongkang Li

I live at Adam building. The fire alarm went off many times with no reason during these two days. Once at 6 am, another twice at 10 pm, all are sleeping time. If I had heart attack, I would die many many times due to the sudden and loud alarm. I gues...

Gianna Crawford

Presidential City has been a mess from the start. I signed a lease and then they changed the amount I pay per month AFTER it was signed- when I went to ask leasing about it they said they cant do anything so they lied and set me up. Parking is a mess...

Allysa Vavra

It took about 8 months since the Mack Mgmt takeover of PC, but it finally seems like things are headed in the right direction. Things that have greatly improved: -Sora pool and gym are more secure and updated: You need an ID to get in and there is st...

Wise One

The Presidential is amazing! I love this new space for my children and me. I truly appreciate the prompt and efficient service from the management team, as well as the timely attention from maintenance. The concierge is always professional and shows ...

Daniel Whiteman

In the beginning i liked living here. I love dogs theres plenty of them the gym, the pool, the 3 other gyms, all awesome. Good location. Has two dog parks. I am not paid by the apartment complex but i am a dog trainer. My Business is called Pavlov's ...

Raid Frosty

Living here has been a headache lately. The apartment complex is quick to enforce a growing list of rules, but can’t seem to keep up with basic maintenance. The security arm at the front gate has been broken for weeks, so anyone can drive in — wh...

FR G

I lived here 2023.12 - 2024.12. Now it's Jul 2025. They haven't returned back my security deposit check. I have sent 3 emails in December, January, March, but no one replied anything. Even though I told them my forwarding address multiple times throu...

Aaron McWatt

My girlfriend and I moved out two months ago and although this place has decent amenities, the pool was never open, half of the equipment in the gym never worked, there was always people parking without parking passes. Security picked and chose who t...

Luke Dees

Like many other reviews here say, getting in contact with management seems nearly impossible.

Letitia Jones

I recently moved out and I would recommend to anyone who would listen, do not stay here. It is very difficult to get ahold of management. They don't answer the phone, don't return voice messages, don't return emails. Also the place is mice infested. ...

Tz7lq

Thanks for every things Dina and Jarred

Shriya Mandava

Jeremy helped me out so much during my move in. Such a life savior, helped my friend out last minute and saved her from such a hassle. Definitely ask for Jeremy if youre trying to move to Presidential City.

Shad G

I’ve been a resident here for four years, and during that time, this is now the third property management company overseeing the community. Unfortunately, this consistent turnover does not appear to be due to positive changes. Year after year, the ...

Jordan Savitch

I took my parents to see Presidential City today. From the moment we were greeted by the leasing agent, Kevin Ferrar-Carlo, we felt welcomed. Kevin was professional, knowledgeable and personable. Definitely ask for him if you want to tour this proper...

Dina Dimitriadis

I’ve been living here for a few years and I do enjoy my overall expierence. The maintence is quick, the amenities are beautiful, and the location to go in and out of the city is amazing. Kevin from the leasing office is my go-to guy. He assisted me...

Rima Muhammad

Elliot had great customer service, completed everything promptly and explained the process. I appreciate the call ahead.

Franklin Harris

Horrible! Steam room and other amenities were a big selling point. It was u see repair for 2 years.Rapid turnover in management and staff with continuous precipitous decline. Worst experience ever at the Washington. Run from this place Addendum: The ...

Kris McMann

I wanted to leave a review because I want to make sure new people coming in know whats happening. This place has gone through 2 management companies in the last 4 years and just transitions over to Bozzuto Managament last month. You’ll see a lot of...

Angel Thompson

How do yall change the payment method system down for the longest then charge someone $175 late fee when your the reason they was late smh only The Presidential

The Blair's

The Presidential just switched to a new rent payment portal. Unlike the former portal, the change does not allow us to directly connect with our bank checking account. The network of connected banks seems limited as we work with PNC Bank, one of the ...

Alana Ibironke

I have never seen a more unprofessional staff. I have had a broken laundry unit for a month now. No one will return my calls, emails or messages on the residential platform. I have tried to reach out to a multitude of staff members, still no response...

Anthony Baker

Been a resident for nearly two years. Never had a complaint towards me or my apartment, but the moment I move out, they try to milk every penny. Unexplained charges and collection agencies. Not to mentioned they’ve never picked up A SINGLE PHONE CA...

Phoebe Cooper

UPDATE: Despite being told we weren’t going to be charged we received our security deposit back with money missing AND at the same time we got an email that Presidential had sent our account to a collections agency to collect outstanding payments f...

Caroline Jean-Baptiste

I just want to send some praises over for the Community Manager, Brooke. She has been absolutely amazing to work with. Responsive, reliable, and knows her stuff. I’ve been wanting to collaborate with the property for some time, and Brooke has been ...

Kella Herteloo

Negligence and Incompetence: A Threat to Tenant Safety I have been a resident here for three years and, until recently, truly enjoyed this community. Unfortunately, the new management has brought an alarming level of incompetence and disregard for te...

Salina Martinez

As I contractor I have worked with many companies over the years. Shawn Burke and his entire management team have been by far the kindest, most organized, efficient team I have ever had the pleasure of working with. You guys rock!

Nate Dougherty

Do not move here. The management team is extremely disrespectful any time you arise a concern. I paid an amenity fee up front only for the gym and pool to both be shut down under renovations for months at a time and out of use. When I raised this poi...

Michael Snead

I took a tour at these apartments today and I must say, the community was very stunning & the apartments themselves are amazing in the designs and models. My tour guide, Ashli was very through in showing me the property as a whole and went through al...

Sharon Jacob

Today’s rating is not for the building or the concierge. It’s for ‘Shawn Burke’ on the management team. I’ve been living here for over a year now and in all my time here, this one person truly has expressed the utmost kindness over anyone e...

B D

Do not live here. You can find so many better places in the city for the same price if not better. Everything they show here is not what it seems & is for display. Things are hardly repaired or replaced.Grills do not work, gym equipment falls apart, ...

Orkhan Mammadli

Do not move here unless you want to pay for fake/non existing apartment damages when you move out. I even have a proof video of the entire apartment when I moved out and the apartment was in perfect condition. And they send me a balance statement men...

Judith Luo

1. Tried to add my husband to my lease, filed application form and fee two weeks ago with the promise that they'll get back to me within 48 hours and guess what! no response! I followed up with emails and phone calls that either got ignored or respon...

Sharon J

Except for management here, everything else is great. MACK better rethink their hiring process. A note to the managers here don't be rude to residents. You guys aren't paying the rent, WE are. Don't be disrespectful and have a lot of attitude, *espec...

Ms Warren

Area is nice property ok. They are going thru alot of changes due to Management issues , parking is out of control , I don’t have that much interaction but at least it’s quiet. Residents who do live in the units tend to stay to themselves but the...

Salina Brooks

I’ve had a terrible experience with the leasing management at my apartment complex after my car was stolen today. I've been a resident for almost four years, during which I've witnessed several management changes and dealt with various issues, incl...

ANUSHKA PAI

Great place to live. Amazing management. Winnoa was really patient and understanding and helped me resolve issues in a jiffy.

Jessica Daniel

I genuinely wish I could give this place 0 stars. For the amount of money you pay you should have the expectation of safe living, especially from a complex who tries to present this "luxury home living". I have lived in the building for less than 1 m...

Mosen Alavi

The management is very poor and they should be fired. I am amaze how ownership could afford to have them. They lead you to bankruptcy.

Ashley Morales

If I could give this place ZERO stars, I would. I’ve lived in apartments my whole life and this is the worst experience I’ve ever had. Management is terrible!!! Elevators never work, the pool is always closed, you have to pay a $200 fee if you lo...

Y G

Do not move here!!! Management is the worst!! The parking you pay for is non existent. There are constant break ins!! It’s not safe here.

Jessica Tate

DO NOT sign here. Don't even visit the property. I paid a refundable deposit to apply for an apartment. After meeting neighbors at the property who strongly urged me not to live there, and even scared me with some of the issues they have dealt with, ...

Ziyi Wang

DO NOT LIVE HERE unless you are a risk taker! My car was broken into this month and I’m not the only one!! At least four cars around me were broken!! The cap said they got 8 reports from this place! We paid for the parking but it doesn’t worth it...

BIG Daddy

Horrible management pool is always closed for some reason hot tubs never work

Elisha Rodriguez

Front desks and management are so rude !!! Hire ppl with better attitude I’m not paying all this money for rent to be treated poorly. Then the pool is always closed for something and the front desk there is so disrespectful! Can’t wait to end my ...

Carlotta Pazzi

I lived at Presidential City for two years in a studio in the Jefferson building. Overall, I had a wonderful experience. Apartment: New, clean, brand new appliances, nice shower. I had very few issues with my appliances but whenever I did, my mainten...

9 Tone

Poor Management & Property Upkeep. Unsafe areas within Complex, negligence shown by Mack Management Poor communication between residents & management. Preposterous rules we have to follow, on top of outstanding Rent fees.

Michal Marzec

Kevin Ferrer-Carlo is fantastic and responsive! Any issues we have we just come to see them in the office and he solved it!

Hip Hop Nation

AVOID AT ALL COSTS! Awful application experience, they never answered the phone and don’t care about your experience once they have your money. If the leasing office can’t answer the phone a single time despite having multiple people in office, d...

A R

DO NOT MOVE HERE!!! THESE PEOPLE ARE SCAMMERS! I was told to apply for an apartment back in November only for them to give the unit to someone else. Let me say it again, THEY INTENTIONALLY ADVERTISED AND WERE GIVING TOURS OF A UNIT THEY HAD NO INTENT...

Ae Oa

Before you move in here take a minute and look at the reviews, you will know how bad is the new management and how they don’t care about their residents.

DeeAnn Gravenstein

I pay $80 per month for covered parking at Presidential City. I use an accessible van for my son. This is what we must contend with too frequently—people parking illegally in handicap parking. Parking in the entire community is difficult and we sti...

Dat Phan

This place is horrible! Management has to be the worst I’ve ever seen. My car was hit 2 months ago in the parking lot. Parked my car one night and haven’t moved it for 2 days. Came out to seeing my has been hit on the side while it was parked. Th...

Katia G

My spouse and I moved out November 15 and have yet to receive the security deposit back. We have sent numerous emails with no response. We have gone up to the office, taken days off of work and also received no solid answers. To make matters worse, I...

Michael Shields

Found what I needed

Devon Burton

Absolutely terrible, they continue to change management, no security, constant car burglaries and they let two random people through the gate, through the door and up to my door without contacting me first. This is absolutely terrible not to mention ...

Dat Phan

I am a resident here and i don’t think i would recommend this place to anyone anymore. The apartments and amenities is very nice. But on the other had the management is horrible probably the worst I’ve ever seen. If you have a problem you talk to...

Alexa Pollice

TLDR: lived 4+ years and Mack Management always right the wrongs but it typically takes a long time. And the kindness and genuineness of the staff is unmatched. The third party maintenance and concierge and staff are incredible here. The management s...

Robert Saul

Stephan in maintenance is by far the best employee in that staff. He is respectful, courteous, knowledgeable and always shows up and does a great job. He is a valuable member of the staff....hands down.

Taylor Crawford

Parking is horrible, pretty much paying $60 a month for no parking and my car to get vandalized with towing stickers. The new staff is rude and will not work with you at all.

gabrielle zimmerman

I’ve lived here for about a year now and have had so many issues. I’ve been overcharged not once but twice (not like $20 about $600 total). Every time I try to resolve the issue, they either don’t answer or the person who is qualified to help i...

Leah Yang

TLDR: Rent is relatively reasonable comparing to other apartments in the neighborhood. Leasing office = management office =/= frontdoor staff. Parking is not safe. Amenities are pretty good. 1. Apartment unit: I live in one of the older buildings in ...

Jack Wang

If possible I would like to rate this hell property -100. Please please please DO NOT MOVE HERE unless you want to pay come-from-nowhere late charges and "LEGAL FEES," YES, you hear me right, LEGAL FEES it is they want you to pay while not telling yo...

Makes you pay for parking, then doesn’t have enough spots to park your car. And when spots run out and your forced to park in another lot, then fine you $200

Timothy Smith

Your gate is huge inconvenience for visitors.

Tevin Barnes

I thank God for the experience that I have had at Presidential City so far. The staff has been patience, kind, generous, and diligent with me and my family. I am grateful.

Gloria

Not sure how there are people who are recently giving 5 stars. Glad I’m out of there. Presidential City always had there small issues like any other rental property, but after the change of management everything went downhill. I called it since the...

Benjamin K

I was scheduled to move in (transfer) tomorrow, and I've been trying to contact the management to confirm if the apartment will be ready for move-in. Unfortunately, I didn't receive any response by today, which is just one day before the move-in date...

John

My two daughters have apartments here. Lots of extra amenities(three outdoor pools, spas, gym, dog park and covered parking with the cost per month of rent. Perfect location and lots of restaurants and stores in a short driving distance away. Very ea...

Tyler

Worst experience I’ve ever had trying to move into an apartment. There is literally no way to get in touch with the leasing reps. They don’t pick up the phone and don’t respond to emails. I was scheduled to move in to my apartment today and was...

laurent Leveque

The management cares about the property My experience has been really good so far Some amenities are under repairs or renovations but it doesn't really matter because the one opens are kept well Thanks to all

Stephanie Olive

Don’t move here. 1) Their package system fetch sucks. I had 4 packages stolen. Management didn’t do anything. I called, emailed, no response. 2) Many robberies and weird situations. Security sucks. I moved here for the security. I’ve witnessed ...

kevin thompson

You have to see it to believe it love this place ♥️♥️♥️♥️♥️♥️♥️

Jamachi Orji

Lease here at your own risk! With the new management that took over last year, living here went down the drain. You pay for the amenities that didn't even work half the lease or were unavailable (notably the security gate, access to the gym/pool, pac...

Suzanne OConnell

We are trying to contact the leasing office for a week now and no one will respond to our emails or return our phone messages. Please call us back as we are now concerned about whether we have a place to live

hui wang

The phone number (on their website or giving here as reply to other reviewers) for leasing/management never works. And it take weeks to get a email back or they never even reply to a email.

Chris Thomas

Somehow the current management has made residents miss the Post Brothers. I didn't think it was possible. Ever since the new management bought the property they've implemented changes that increase the fees for amenities that were included or elimina...

joemarie zambrana

I have been trying to email, call and also through the chat to contact the management or someone for the rental process application since May for rent an apartment. I have some doubts and I need to be clear before sign. Can someone to contact me?????...

Amanda Bond

This is the WORST experience I’ve ever had!!!! Don’t live here!!! You will be treated like a second class citizen. Management is incompetent and doesn’t respond to emails. You’re not allowed to receive packages anymore unless you use their fe...

Winnie’s Reviews

I lived there for a year when they sold the building and the place to got bad. They stole my friend’s car and the building did nothing. The place very dirty and they don’t have around the clock security. The gate is always broke so any car come i...

Taha Onal

DO NOT MOVE HERE. This is the worst management I’ve ever seen. Zero communication with residents, concierges are often absent, people have gotten their cars stolen or broken into from the covered lot, an entire building was flooded due to negligenc...

G S

I have lived here for more than a year and enjoyed my stay so far. The new management is helpful, the buildings and amenities are great. However I believe there is so much room for improvement and I hope the new management can fix some of these thing...

JenHao Chen

Poor service. Don’t live here if you are foreigner. Anything happened in this apartment, they will take forever time to get back to you.

Rahil B

Definitely good place to live. Property manager Daniel Fernandez is very helpful to the residents and goes & beyond solving issues. Maintenance is quick, amenities are well maintained. Only feedback is the Gym weight room needs to fix seems totally b...

Gabrielle Gerhardt

My fiancé and I came to Presidential looking for a 2 bed, 2 bath apartment. The amenities are unbelievable and the sales team terrific; however, when it came to completing the application process they requested us to complete a step that made us fee...

GlowinWithDiam B

DO NOT I REPEAT DO NOT!!!!!! STAY HERE IF YOUR ARE A BLACK WOMEN. THIS PLACE DONT CARE ABOUT YOU OR YOUR SAFETY TAKE YOUR COINS ELSE WHERE OUTTA PHILADELPHIA CHECK TIKTOK AND YOUTUBE FOR REAL REVIEWS

I lived here for one year and the apartments are absolutely beautiful and very modern. They are very pricey even for the studios but they offer a wonderful living experience. I felt so safe living here since you have to scan your key to gain entry an...

Lucas

Apartment was broken Into , and instead of helping me , leasing office offered no help

Chris Shock

Community is falsely advertised! Look up Presidential city on tiktok and YouTube

Sli Me

My living conditions have drastically changed since new management took over….Major downgrade in every aspect… Presidential city is no longer a gated community..A quarter of the amenities we pay for are out of order…The pools and jacuzzis are n...

Megan

I love certain amenities here, but i’ve only been here for a year and so much has changed since I’ve moved in. The sauna that was advertised to me is out of service, half of the machines in the gym don’t work and some have been completely remov...

Joseph Chen

As soon as you confront the management with a problem they need to solve, watch how quickly they ignore you afterwards…

Subeena

No one answers the phone... Took my application money and never responded back with a lease after I was approved

Marian Craig

Impossible to reach the leasing office. I guess they are not looking for new residents?

George L.

Don’t be fooled by the nice pictures. This place is absolutely horrible and unsafe. Dozens of cars have been broken into couple days ago, the management said to move out of Philadelphia if you want to live somewhere else. Many other issues- Hallway...

Kevin Li

So long story short, avoid at ALL cost. The management is USELESS and WILL NOT work with you. Over dozen of cars got broken into inside of the $85 per month gated garage, the management’s response is this: Not our problem, Philly has high crime rat...

Ke Ke

After the window of the car in the garage being broken, manager: Philadelphia is not safe. If you want safety, leave here. So plz just don’t come

michael Gabay

Between the vehicle breakins and no security, this place isn't worth it. Once upon a time the community had concirage, cleaners and landscapers. gates and call box's that worked. Well...that's not the story anymore. Complete opposite actually. Very n...

TenniswithTyler

Was amazing back in 2017 back when they had doorsman, clean, etc. On a steep decline, would not recommend anymore

Weiwei Hughes

Terrible management. They will never respond to your email after u sign the lease. Hard to communicate. Very rude. They are lowering down the rent because no one is moving in. The resident gate is never fixed and they tried to charge you for parking ...

Elif Demir

I just walked in to have a tour;they did not care. So, I am gonna go somewhere else I guess :)

Amrithavarshini Sannabhadti

WORST MANAGEMENT team. Moved out in early November. Have not received my deposit back. Unable to contact them. And for those wondering, i got my apartment cleaned professionally before handing them the keys. So no, they r not withholding my deposit f...

Nicole Serwinowski

I’ve been holding off on reviewing in an attempt to give new management a chance after taking over the property in October. However, their recent lack of communication is just unacceptable. I found out that a pipe burst on my floor in my building t...

Maxine P

I have been trying to email and call management since the beginning of October so this is my attempt to get in touch with someone. I was told I was going to get my first and last month free when I signed but was charged for my last month's rent. Was ...

Cecelia

Despite a few minor issues this is the nicest place I've ever lived. Staff at Madison building are all very helpful and friendly.

Jose Martinez

Terrible place to live in, I don’t recommend it at all. The new management company taking over has done a terrible job on pretty much everything. The trash chute doesn’t work, now there’s rats running around the floors. There’s never a concie...

Michael Dugan

Could easily be a 5 but the incompetence of property management negates nearly all benefits this place has to offer. Heard they changed management since I moved out but the property managers and leasing agents were scam artists when I lived there

used to be good until this year. old owner sold the place earlier this year and new prop mangement sucked many part of the property is breaking down yet the new management is not fixing anything. also they got rid of the Parcelpending and forced the ...

tylol

The new management for the property decided to force residents use fetch for package delivery They have been faking signatures to get the package delivered and missing packages left and right already Also gate has been broken for more than 3 months n...

Jessica Carter

I pay $2500 dollars worth of rent and so far one of my packages has been lost, we never have concierge here anymore, our gates don’t work. Anybody can come in now! They keep saying they are going to fix it and the guest/resident entrance has been b...

Property is in dire state of disrepair (dents in hallways, holes in ceilings, water damage everywhere). "Luxury" finishings in-unit are poorly constructed/fitted - crooked gaps where there shouldn't be, cabinet doors not fitting properly, etc. Manage...

Emily Kupprion

Leasing office: Henry and Anari were absolutely wonderful and helpful. They worked with us and showed us a number of units, then went back and forth with us to help us get what we really needed/wanted. I admit that the phone circuitry was hard to get...

Alex M

The Good. Everything from their gym facilities to the pool are amazing, stunning to look at and a pleasure to use. Apartments are modern and very clean, hallways are vibrant and lively. Location is perfect if you don't like living in the City, yet st...

Jingjing Llama

I got car break-ins in twice in the parking building this year, one happened in spring, and one happened literally just yesterday. The parking building gate has been open for a month. This place is unsafe.

brianna Ferrarie

If I could give 0 stars I would!! Do not under any circumstances move here. Last week, the property switched management and kept residents completely in the dark. After signing a lease 4 months ago under the impression that I would have a doorman/con...

Niki Zhou

The property management team suddenly changed without noticing residents earlier. Today, a letter slides in my door saying that the management team was changed yesterday. Also, I haven't seen any concierge at Jefferson Building these days, which may ...

Lindi Mnikathi

Love the atmosphere here

Glad Nwaozo

Giving two stars because I enjoyed my actual apartment itself but there was never any parking (I got a parking ticket at my own apartment complex that I pay a monthly parking fee for??? Make it make sense.), the amenities and gates to the building we...

Eugene Shands

This place is terrible they have recently sold the property they don’t care about anything here. There has been robbery for residents jewelry by the pool fight have broke out at the pool I’ve even seen someone have a gun by the pool smh. Also in ...

alex f

Just moved in tuesday and this has honestly been the best/ easiest move I have ever had. Starting with the leasing process Emma C was so kind and patient with us while we figured out what unit we needed. The approval process was super fast as well an...

mai liu

README!!! Worst management ever! PLEASE don’t live in this community if you have a choice. Don’t be fooled with the community! It has great pool and environment, but the management is poor. They may not let you move in to your apartment even they...

Henri C.

READ BEFORE YOU RENT! They charged late fee (10% of your rent) when processed our rent(check). Then send us a mail on the door the same day, and demanded us to pay in 24 hours (pay for management's mistake). One month later, the late fee remains on o...

Viviana Portillo

The leasing department for this complex does a great job going above and beyond to charm you into moving in but outside of that there are many downsides. Management is truly horrific at responding to emails and when going to see them they are condesc...

Jesse Rodriguez

Do not move here unless you want part of your security deposit taken without explanation, calls ignored by management, extra cleaning fees charged, and being harassed by staff every time you use the gym/pool to wear a wristband while they let others ...

Emily Vidal

Someone got shot in the Adam’s building two days ago and the management hasn’t addressed the incident in any way. I no longer feel safe living here. The amenities are always broken, including the gate that should protect us from random people ent...

Hazel Zhang

The place is nice, but unfortunately they have the front desk rotation thing, some of the front desks they have are very impolite. Like if you ask for help he would give you a face like he doesn’t want to work and he hates his job.

Musaed Alsultan

Caroline is the best, she is very helpful and nice.

Ari G

Worst most incompetent and unpleasant management office I've ever encountered. Maggot and flea infested dump

Gabriella Mamo

Do not live here. Management is terrible, they do not answer your phone calls so you have to go in-person to talk to anybody. They will charge you huge late fees on rent without emailing you reminders. They will not fix anything in the gym building o...

Kiana Saber

They let criminals with felonies and active warrants sublease here. I have proof. If you’re looking for a safe environment to raise a family this isn’t the place for you and your loved ones. When it was brought to their attention nothing was done...

Teennuhh F

Highly recommend Presidential City. For the last couple years, I’ve had nothing but positive experiences. From the professionalism and genuine care shown by Ryan Perry and Cordairo Taylor, to the swift and timely response of Sekou, I am regularly i...

Sophia Bernstein

Had a terrible experience here with my husband. We parked and went to get coffee before walking in to inquire and they stickered our driver side window!! Not easily removable and a driving hazard! The guy in the office was so aggressive and rude we l...

Jordan Jackson-White

Great luxury feel! Definitely looking forward to renewing my lease. One factor that is under appreciated is the 24 maintenance. My guy Sekou came through in less than 24 to fix an appliance and took only 5 minutes. I have more but I’ll save that fo...

Shivani Patel

I have to say..presidential city is one of the best apartments ever!! Patrick in the front desk is amazing and so is Melissa!! Our experience with the apartment, amenities, gym etc has been fantastic so far! And anytime we have any issues, the mainte...

King. Dominique _

It was my first time apartment shopping, I took a tour of the apartments and they are absolutely beautiful! I can't wait to move in! Caroline was an amazing tour guide and was a great help during the application process. I would highly recommend this...

L Taylor

I have been living here for about 9 months now and my living experience has been nice and comfy. The amenities are AMAZING and my unit is well maintained, modern, and beautiful. The amazing views are also a plus. Even with all of these great things t...

Leonard Blocker

Very nice place but the management and owners are sketchy. I submitted inquiry to move in because I have a lot of friends living in this area. Apparently this mentally challenged agent couldn’t verify my income even though I sent all my recent pay ...

longkun li

The leasing office is really good. They are patient and helpful!

Ismail Numan

Two words…… JAIME KENNEDY!!!!! Outstanding customer service from Sasha Bowen helping me find a unit and then keeping me informed leading up to my move in date. Then Jaime Kennedy jumped in and was just the icing on the cake. Thank you for making ...

zoie waddell

Presidential City is a great place to live! The buildings are well secured and boasts chic decor. The pool is amazing as well as the other amenities. Perfect location where you are just steps away from dining and shopping. Management and staff are at...

Tara Wilson

My son, a St Joe's student, has had some interesting circumstances with housing care of Covid but Presidential City has been a wonderful partner in finding a safe place for him to live last year and again this year. Through single apartments, roommat...

Esha Ephanga

1. The rules regarding guests are ridiculous. 2. Once you move in and they have your money, they no longer care to respond to you. 3. You will never be able to contact anyone from the management office. 4. You pay for parking monthly and can barely f...

Brianna Teicher

Considering living at the Presidential City? Before signing a lease, consider your answers to some vital questions. Do you enjoy the sound of constant screaming and banging from your neighbors between the hours of 6:00am and 11:00pm every day? Even o...

saba emami

I found a mouse in my apartment 3 days ago and put three work orders in, called the number they provided and asked concierge to help me, but all of them was ignored. I am terrified of mice, this is day 4 , and I still have not heard back. I cannot be...

Michael Trasolini

For as nice of a complex as this is, it is an incredibly poorly run organization. I never had a pleasant encounter working with the management of this organization in the 3 years that I lived there. The management approaches residents with suspicion ...

Ad Sn

I spent two years in this apartment. I lived in 3 different states, 7 different apartments and by far this one was the one that I wanted to leave ASAP. To be fair , I’m going to list both pros and cons. Pros: - Very nice concierge people. Very frie...

Mason Gill

The people working here are so kind and willing to help. Caroline, my leasing agent, was extremely helpful and knew everything and anything about the building and was willing to go the extra mile to help us find the perfect fit for my new place. I de...

JIA YANG

I like Anita Carter who works at property office , she is so nice and her works is so efficient!

Xiaodan Yu

Thank you Caroline for helping me with my new lease. She is so nice and helpful. Look forward for my new apartment!

Nicole Hatchard

I lived here for 1 year that included the covid-19 pandemic. Presidential City took advantage of this and never offered any refund for the amenities were were not allowed to use. Additionally, they stole my router in my apartment BEFORE my lease was ...

Madison Dunn

This place is awful. I spend so much in rent and I still had to pay $15 to let my one guest that I am allowed... to use the pool. They also false advertise almost everything. My roommates are also trying to move to a different unit and they won’t e...

Uncle G

SCAM They allowing one guest per bedroom but when you move in you sign for FOUR guests per apartment I wish i could leave this place before the end of the contract , they just ruined our summer. "Resident are allowed up to four guests per apartment. ...

Paige Sulzberg

Don't live here. The management company is very rude and doesn't care about the residents. They are very warm and welcoming when they are trying to get you to sign a lease, but don't expect that ever again once you've moved here. They lost a package ...

Joseph Logue

My experience with Brooke was 5 stars! She resolved my issue for me in a timely manner. In addition she was professional, courteous and always upbeat! Thank you Brooke!

Matthew Lafferty

SCAM. Scheduled an appointment on Wednesday with Jacqueline for that Sunday (3.5 days apart) with Hunter. Sunday, 1 pm comes.. She doesn't even remember me and then hunter shows up 20 minutes later still getting his suit on. We're told only one apart...

Erica Woodard

I have been living at presidential city for almost 2 years now and the location is a major reason why I stay and recommend to people who want to live outside of the city. Presidential offers fun social events within our community to meet other reside...

Whitney Owens

I DO NOT MOVE HERE IF YOU HAVE A CAR!!!! Parking here is atrocious!! I pay 65$ monthly for parking but there are never any spots near my building and sometimes not at all even as early as 8pm! I moved in November and still cannot get into my mail box...

Amy Kim

***I DECIDED NOT TO RENEW MY CONTRACT FOR NEXT YEAR*** I am regretting every day. With that money, I'd rather live in a better apartment. You can hear all the noises above you and next to you. You can hear people’s footsteps, chatting, laughing, an...

Erika Platts

I had the Pleasure of working with Caroline Baptist's during my search for an apartment. Caroline's customer service was absolutely wonderful, she listened, she gave great feed back and suggestions, she was honest and patient. Caroline took her time ...

kyle russell

Just had a very unprofessional and unpleasant experience with the “General Manager” Tom. Tom was going around checking parking permits touching residents vehicles and playing with there windshield wipers in the snow and told my fiancé he was goi...

Nameet Patel

The maintenance team here is very prompt with resident needs, and very accommodating to your schedule. For example, I submitted a request and had my issue addressed within the hour.

Hira Majid

The biggest issue with these apartments is noise. The walls seem to be very thin because I can hear every little thing that happens, especially from upstairs. Even with the ac units running (plus an extra white noise machine we bought) I constantly h...

Guy

Excellent service, I originally had issues with property management. However, Yvette and Thomas helped me with the problems I was having and went above and beyond to assist my family.

Absolutely garbage. Management doesn’t reply to your emails in a timely manner. You can hear noise from the neighbors across the hall from you (through the bathroom vent which has no exhaust fan FYI) and from above you (you can hear literally every...

Yousaf Salim

Absolutely garbage. Management doesn’t reply to your emails in a timely manner. You can hear noise from the neighbors across the hall from you (through the bathroom vent which has no exhaust fan FYI) and from above you (you can hear literally every...

Ashley Benham

5 stars for Jackie DeLawrence in the leasing office. We were looking at the Penthouses (unfortunately, the layout & building we desired weren't available.) Jackie responded to my inquiry almost immediately. We planned to decide by months end and she ...

zhiyang ou

I live here for 2years. For this year, when I try to renew my apartment, they rise the price that higher than market price. My renew price is higher than the new resident with same floor plan and even higher floor plan. I sent many emails to the offi...

JustNLA

Caroline was GREAT! Very Professional and Kind. If you’re looking to live here and need help, Caroline is the one to go to!

Joe Blow

Don't deal with this people. Not professional, don't call you when they say they will. The Leasing agents don't know any of the information you request. Don't give a credit back for having a closure to the gym or pool because of covid.

Lauren Plum

We are in the process of moving into the presidential and have been working closely with Caroline to find the right apartment fit. She has been SO patient and helpful. She’s sent us videos of apartments that catered to our preferences and always an...

Pat Lippe

Lynn F. is a terrific Presidential City agent. She was extremely knowledgeable and very helpful in helping me to secure an apartment for my Medical School sons. She always returned my calls or texts promptly and even face timed me to help me with the...

Lanyue Hu

The office service is really really bad! You can't imagine how they don't pick up phone call don't reply emails and disappear once you have a problem! And in terms of deposit, it is one of their biggest lies. Many of my friends, contact them for mont...

tatiane dias

Here is my story: I moved in on March 15th and the noise from my upstairs neighbor immediately started. After 3 days I felt the need to say something to the management team. Ajiri was very receptive and contacted the neighbor right away. After 2 emai...

akeesha washington

If I could separate the leasing staff/management from the rest of the great things at Presidential City, I would rate this place a 5. I’ve been living here almost a year and enjoy the tentativeness of concierge, maintenance and housekeeping. The pr...

Gregory Dukes

Don't remember

John Siegfried

Stephon McCoy. OMG. Consider cloning this young family man. If I had a business selling widgets, would hire him in a New Yourk minute. Professional. Courteous. Knowledgeable. Reliable. Thanks for taking care of our apartment challenges

Shabnam Bonese

I lived at Presidential City for 2 years. The only reason I moved out was because I got relocated for my job. I loved the amenities, the clean apartment, the amazing and courteous staff. I’ve interacted a lot with concierge and they have always bee...

Gwynlee Wms

Good place for lunch

dream it

these apartments are mice infested. If you don't believe just go on yelp people have upload pictures and all. management is bad. the aparments are supperrrrrr nice but i can't with the mice.

patrick mcdonald

Since the staff cares more about Google reviews than actually responding to emails or phone calls. When I was living there it was fine. I had next to no issues and they helped me out a few times. However presidential city contacted me back in October...

John Fulginiti

For the price you pay its not worth it. Multiple times there so called amenities are not kept up with (don't let the pool sell you).

Judi Galter

I've lived here for 2 years. They keep the buildings spotless. Maintenance is great. Apartments are up to date. Great place to live. Only complaint is that sometimes those who park illegally don't always get 'ticketed' and cars get blocked in. Specia...

Michael Pacienza

I am a realtor who has recently toured the building. Caroline from the leasing staff was a wonderful guide. Not only was she extremely knowledgeable about the property, she also took the time to answer questions and periodically stopped to ask if we ...

Gianni Johnson

I recently moved here in August and I can say that I absolutely love it! My guy Ross hooked me up with a beautiful 1/1 and made sure I was completely settled. The staff are amazing. From Khadina (property manager) to the Custodian team... Every one i...

Talal Almehmadi

They are not honest. They have promised us if we bring people to live in their complex they would give us $500 as rewards for each new resident. We recommended two of our friends to live here around 10 months ago and till now they did not give us a d...

JAMES YANG

I moved to Presidential City about 6 months ago, and I can say with confidence that the move wouldn't have been possible without Ross Kim. From the beginning till the end, he was patient with my requests and diligently helped me finding the right apa...

grlbossuniversity

I toured with Drayon at this AMAZING property!!! Everything is top of the line! Will be moving here in the summer.

Kevin Portillo

It was a great experience touring the apartments I was impressed with all the amenities but most of all our tour guide Ross was spectacular. He had a great energetic vibe and answered all our questions and took his time explaining things. If you are ...

Kay Patterson

I toured this property with a very good friend of mine, Drean Kershaw & it was just simply AMAZING!! I absolutely love how energy efficient & pet friendly the entire property seems to be. Definitely 5 stars!!! I’ll be sure to recommend this beautif...

Raymoni Coleman

Amazing property!!! Can’t wait until I can move in! The staff was so accommodating I was able to tour with Drean without having an appointment.

Michelle Drummond

When I arrived at the Presidential City it was late in the evening. Once I meet Dearn he gave me a wonderful tour of the facility. We checked out several apartments and to see the Sora Pool at night was the best part! He went over all the details and...

Krystal J. Kim

This place is awesome!!! I took a tour with Ross & fell in love with the amenities! He was very knowledgeable & professional!

Katina Mcdaniels

This property is perfect for my husband’s & I needs!Every thing is hotel style and I love it. The property was very clean. I toured with Dream. He’s was amazing! 10/10 would recommend this property!

The Faded Jawn

Great Location, not to mention Leasing Agent Caroline provided me with detailed demographics of the city and happenings. Very welcoming, would highly recommend!!!

Phally Berry

I recently moved to the area for work and needed to find a nice place quickly. I fell in love with the Jefferson building. I was in a rush, but my guide Ross was great and able to accommodate me by showing me this nice Soho inspired apartment! Defini...

Alexandria Quillen

Ross Kim is the best! I wanted to move in within a month and he got me approved by the end of the day. Hard-working, professional and most importantly: kind! I would recommend him to anyone looking to move into these apartments. He even was pretendin...

Chris F

Ross Kim is second to none! Top tier agent, incredibly informative and dedicated to finding solutions. Appreciate all his help!

Lisa Walaters

Ross Kim helped my daughter get her lease signed here while she is away on business with her new company for the next year. I’m thankful he was able to walk her through the process.

Medinah muhammad

My mom and I had the best experience viewing these apartments. We were running super last and the worker was still there and manage to give us a wonderful tour despite the time. Dearn was a pleasant worker and he was so helpful every step of the way!...

KC L

My tenancy at Presidential City has lasted for over two years. The experience has been a pleasant one. Although, issues exist no community is perfect. Staff members are always pleasant and extremely helpful, especially Abby who goes out of her way to...

Raymond Hickman

There’s an agent by the name of Ross who’s very helpful and knowledgeable about his job as an agent. I’m my book he’s one of the best ones there.

Michael E

Was Contemplating making the move to Philly so I contacted Ross Kim who showed me some amazing listings within the area. Though I did not end up moving forward his professionalism and expertise guiding me throughout the process was second to none. Wo...

Tanmayi Mane

This property is gorgeous. I toured this property with my friend Drean Kershaw and I absolutely fell in love with it immediately. They have amazing amenities that me and my husband and me are looking for. The sora pool is such a added factor to this ...

Pepsi-Girl Kim

Ross was my tour guide & he showed me ALL the goods at Presidential City. I’ll definitely be making it home soon. Thank Ross!!! 🤙

Leonard Henderson

I loved being there. It was very clean, the staff were nice, and it felt like I was out of town. I highly recommend this location!

Holta Tegu

Although I didn’t end up leasing (for reasons not specific to my experience), it’s worth noting I was very impressed with the property (aesthetically, the amenities offered, etc.) and my tour guide - Ross Kim. Ross was very welcoming, friendly, a...

Desea MIller

Ross Kim was great when I came to tour. He was really helpful with me and even helped lift my child’s stroller. Stellar guy!

Harold Lamour

Definitely somewhere I may move too next. I wasn’t sure at first but during my tour and introduction to the entire apartments, Ross did a great job! And now I can’t stop telling everyone about it! Beautiful place with lots of perks! He should go ...

Wiljina Paul

Ross was my guide and he nice and show me the place and great guide and he was respectful and good Realtor and beautiful place and Ross Kim the best

yeabu sesay

2 words!! Absolutely Amazing! I visited this beautiful residency with a friend of mine, Drean Kershaw we both experienced nothing but positivity in a beautiful atmosphere.

Kristen Merk

If I wasn’t moving out of the state in 2 months this would be home!Amazing grounds the pool is the best pool I’ve ever seen at and apartment complex! Love the pull out pantry!! I toured with Drean he was great!! My only complaint is that I wish t...

Alex Todd

I really had a stress free experience working with Mr. Kim. I was hesitant about the whole process of leasing at first, but with his knowledge and dedication he made it his business to insure I was making the right decision.

Jess Brady

Laure is excellent! She spearheaded my transition this year from one residence to another & was flexible with my travel schedule. If you're looking for someone that will take the time to understand your ask & put in extra effort in details, I'd highl...

Michael Morris

Moving from Delaware County into Philadelphia was a bit more of a challenge than I expected. I had an excellent experience with agent, Caroline, and am quite satisfied with my decision!

Dejah Morgan

The is the pet friendliest apartments I’ve ever been to I love it!!! I toured with Drean.

Ricardo Abadia

Great service and very helpful assistance! Caroline was very helpful providing all the details from Presidential City, including a great tour. She was also always available on the application process and definitely made everything much easier.

Lash co

This property is super luxe!!! My leasing agent was Drean!! LOVE LOVE the spa and pool Club!! Can’t wait to move in.

Lois Thompson

This is definitely a classy place. I had the pleasure of doing a tour with Ross, a charismatic young man, and found the property and amenities to be superior.

Jake hunter

Ross is gr8.

VIBEntertainment

Ross Kim excellent salesman. Very polite & detailed oriented

Daysia Hurtt

Ross showed me around the property what a great experience... He is a awesome tour guide!! Very nice and diligent.

Jason Harris

The staff here is excellent! Special shout out to Jarred Smith, Resident Relations Associate, who always makes me feel welcomed! You will enjoy your stay here!

George Brownell

I’m currently in the market for a new apartment. I used to live at Presidential City in 2016. The customer service that I received prior and during my stay was incomparable. Lucky for me, the same leasing agent that showed me the property three yea...

Mo Khafagy

Great staff! Laure Casimir was very helpful in showcasing the property and highlighting the resort-like amenities . 10/10 would reccomend

Traonna Pressley

My experience was great I toured with drean and he was very helpful explained to me everything I needed to know .. had all the answers to my questions y’all are very lucky to have him

Kiara Brooks

I loved the tour Drean showed me around he was very professional and helpful I’ll rate him a 5 star and I’ll definitely recommend this building to my family and friends , And I absolutely loved the resort style pool .

Aaron Battle

Me and my family just recently visited and my tour host was with Drean. He was a very delightful host. He was very helpful through the tour and very knowledgeable of the information that I needed about the property. We were absolutely satisfied with ...

Emily Hauser

We love living here — it’s great if you have dogs as the place is very dog friendly! The staff are all pleasant, especially Michelle, everyone always greets you with a smile and a hello!

Nico Munley

I’ve lived in Washington since August and I love it. The amenities are amazing and the people who work here are so nice. Ashley & Michelle are both amazing. They greet you with respect every time you walk in and they’re do almost anything for you...

Marcus Nabried

For me it’s consistent positive energy/vibes that I gravitate towards. The concierge staff at Presidential City gets it. While they’re all great, Abby is always in good spirits and genuinely happy to help! She’s also a good listener, a quality ...

Al Moore

Abby has the best customer service!

godland records

Abby is amazing!! To say the least she really helps you with any issue she can handle!

Teia Stone

Abby has been very helpful! She is a great concierge! Presidential city is lucky to have her on the concierge team!

Yumemo Su

Bad management and service, unreasonable charges which did not tell you in advance. If you have any issues nobody responds to me in months. If you are longing for be treated rudely and be charged for something you didn’t do, choose this apartment, ...

Jie Xu

The management is not efficient, the manager always see he will get back to me by the end of the day. But there was no any responds after he said that. Good apartments with bad management service.

J. Floyd

My wife and I live in the Washington bldg. Here are the pros....clean grounds, modern living spaces, maintenance comes quick, and the gym/pool area is the best recreational area in the city. The last compliment pertains to Michelle Elum at our front ...

王煜

Nice guy here! Nice Kwadina Parker! But only the concierge Jeff is not friendly to the Chinese people!!! And the price is not reasonable. The rent always goes up!

察尔森

The concierge people are really nice.

Jackie Ruan

Honestly speaking. The rooms are on the smaller side And parking is a little rough, but the amenities, cleanliness, and save environment you can’t ask for more. Every morning you wake up for work there are always people cleaning the same things dai...

Sasan Hashei

Exceptional experience for more than 3 years being at Presidential. Exceptional combination of modern apartments and luxurious amenities which you cannot find in other places easily. Very polite and helpful front desk staff any time of the day. Had s...

Saud Alsuhaymi

Awesome I really recommend everyone to work with Dina that she was patient and answering all my questions and very very kind.

M Ha

I really love Dina, she was very lovely and smiling to us. Her personality is amazing. I really enjoyed and everything went well

Walls Financial

Customer service is awful. Waiting over an hour for management to deal with a problem that should have had a 5 minute solution.

Thomas Sibert

Thank you, Presidential City Apartments for acting as a role model for companies in the city of Philadelphia. At a time when thousands of Philadelphians were suddenly laid off as part of the largest hospital closure in US history, Presidential City A...

Fernando Liu

I signed up a lease for moving in next month since the end of April, and now, only a month until I move in there and they still didn’t let me know where I gone to live, and didn’t show me any apartments, I was wanting to sign up for the Jefferson...

Kevin Manyara

Been here for about 3 weeks now, and I do like it. As other reviewers have noted, the concierge desk (Madison) is indeed very welcoming. Maintenance requests are also fulfilled pretty quick. There's also easy access to public transportation (buses to...

Nawaf

Annoying

mj w

Noisy, expensive, and you will occasionally see mice here and there in the building.

Colleen Todd

Hands down the best place I ever lived. It's rare you find a good place to live that's this beautiful that also comes with good office management. Never had any issues here and wish I could've stayed longer.

Nicky Nienius

Apartment and amenities are nice but the walls are very thin. Can hear entire conversations from my neighbors. The concierge staff is wonderful, especially Magic. He’s so friendly and very helpful.

Sultan Ghaithi

Honestly the worst residential decision we ever made, we lived around the area for many years and always wanted to move into it. When the chance came and we did moved in. We quickly realized it was a mistake and we wished we never did. And Ill keep m...

Jeremy Fan

If there's a choice of choosing zero. I will give zero for them. The way how property management treat their residents are horrible. I lived in Washington building, my room was flooded because of the eighth floor's water system blowed up. The ceiling...

Ashley O'Brien

Concierges are excellent! Especially Magic and Michelle. Always helpful and welcome me and my pup by name. Very happy with Presidential.

I do not recommended this place for several reasons: 1- They do not appreciate their long term resident. I lived here for 3yrs and now I am trying to add just 6-months to my current lease before the required noticed time and they gave me a much highe...

Faisal N

The worst management ever!! Believe me they treat you rude if you are not from the US! They will try to come up with anything stupid that doesn’t let you qualify for a lease.

beth libby

Lovely apartment complex with relaxing atmosphere. Very plush. Great location for commuting downtown Philly and my work.

Annie Song

Take way too long to process the refer. My friend who referred me still has not got the money yet and it’s already been more than a month! Office always says someone forgot to confirm.

Anna Kyprianou

Worst and rudest Managment team. They are not offering any real amenities, the residents lounge is smaller than an appartment, their elevators are extremely small and barely fit 3 people, if you are handicapped or have a baby stroller definitely look...

Mubarak240 Alaklobie

Honestly, it is clean and luxury apartment, but the issue is that the management of this property is not organized. They are taking care of your money, not you! They have mistakenly towed my car when I was traveling while I am paying parking fee! So,...

柯恒

I would have given them zero star if I can. The most unreasonable apartment I have ever lived in.

Binbin Mo

I can smell marijuana at least four times per week and it is in my apartment but I never smoke or use marijuana.... and this smell is super strong in my floor hallway as well... I mean they really have a big issue about exhaust fan because i feel min...

M Plaza

I have been living in Washington the past 6 months. This place is an extremely comfortable place to live. The staff truly cares for you and ensures that your experience is worthwhile. Here is an example that will display the kind of service I am talk...

Abbas

Awesome place, wonderful staff, and fantastic amenities at a reasonably affordable price. I have not seen such modern decoration, state-of-the-art interior design, and fabulous amenities even at 5-start hotels. A+ maintenance just one phone call away...

Sarah Mahloch

Moved here from out of state. Working with Alexa was amazing- she was really the only person in the city who offered up all the details without having to pry, and since I couldn't visit before moving, she took the time to FaceTime me the apartments a...

David Basar

They have charged me for cleaning the apartment and a patch on the wall after I moved out even though I have made sure the apartment was clean and neat before I delivered my keys . They have also charged me for "trash removal" and I have not left any...

Melissa Begley

My husband and I have lived at Presidential City for 2 years now and we absolutely love living here. The staff at PC is so friendly and helpful with any of your needs. The amenities offered at Presidential City are above and beyond what I expected wh...

Manal Ahmed

I want to notify people who thinking of moving here. THINK many times before you decided especially if you have a car. The parking is awful and all the time is full no place for your car and they ask you to pay a parking fee for your car without offe...

Xiruo Ding

Literally feel ripped off by them... asking money for EVERYTHING... could never speak with leasing office within 5min on call... Having trouble moving out...

Noel McCoy

The place is overcrowded and awful. They sell you on the pool but its 15$ a guest everytime. Parking nickel and dimes you. Elevators are entirely too small for move. Do yourself a favor and look for apartments in manayunk and live your life.

Bobby Daddis

Lived at Presidential for the last 18 months, and I wanted to wish a fond farewell to the staff for all their dedication over my time there. For all thinking about moving there, you wont be disappointed. I see varying reviews, but the truth it the pl...

Dalafaka Jamabo

Patrick, Jasmine, and Malachi of the concierge desk in Jefferson Apts were such a wonderful and warming presence. they helped me smoothly settle my issue with moving in with a unresponsive key fab and were very kind and informative. In the resident r...

amy smither

Management office unprofessional looks like a strip club and always on the phone my girlfriend lives here i visit with her, items where stolen from her house and they care less

Nick Turk

The absolute WORST when it comes to Management and Maintanence. I pay for amenities here yet half the time they don’t work. The steam room I was told before move in would be up and running in 2 weeks and 5 months later it’s still broken. The Saun...

Fayyaz Ahmed

Sorry to write this but this place just spoiled my stay due to the management. The access to sora club has been a issue. Me and my wife trying to access the sora club and the management restricts us saying only one person Can go and the other person ...

The Bad:Security and Management. 1. Moved in on Aug 13th it's Aug 19th so far 3 people walked straight up to my apartment this week without any notification from front desk. Also, I heard from neighbors that the MK Butterfly app that is used to answe...

Anya Fakken-Neeze

Be very careful with this management!!! VERY!!!! Go somewhere else, I already filed a complaint with the Philly Housing Authority and Dept housing and to my knowledge, there's a class-action law suit against Presidential city Apartments and Post Brot...

Marielle Keefe

This was the absolute WORST experience of my renting life. My fiancé and I moved in a little over a year ago expecting a high end community and after the first week we were proven way wrong. At first glance you do a walk through of the property and ...

Jessica Barker

DO NOT RENT HERE!! They are more worried about aesthetics then service. I live here now and we can’t wait to move out. We had the General Manager knock on our door and tell us to put our shoes inside the apt 😂 and we can’t even get maintenance...

Mengfan Wang

There isn’t any other apartment companies out there that’s so confrontational like this one. Upon moving out, I asked for being present when they inspected the apartment. After a week, I called and apparently they have already done that. And when...

Andrew K

Stunning property, has a ton of amenities and easy access. Everything seems to be brand new too.

Daniel Gross

My friends apartment was entered without ANY advanced notice and your shady maintenance man scared her to death. She was home, but in the bathroom when they did the "2 knock and immediately open the door" routine. This tenant has serious anxiety diso...

Andrew Krotowski

Had a pleasant experience with Presidential City. Great apartment and no issues to report

Monique Moss

DO NOT RENT HERE! My boyfriend lived in a supposedly penthouse unit paying over $3k a month. Management treated him very poorly. They were very unprofessional.Emails and calls went unresponsive. Also they had what seemed to be a personal issue when d...

Lily Knight

Awesome apartment! Amazing pool and fitness center! Management is impeccable and their customer service goes a long way. I can absolutely say that if you have the chance to rent an apartment at Presidential City it is worth it! I’ll be staying here...

La “ldotG” Ca

Presidential city is such a beautiful property. The amenities are amazing. with all the training classes they offer I canceled my gym membership! Such a great place to live.

Brooke Richardson

This is the nicest place I have lived since I moved to Philadelphia. The pool and gym areas are amazing. My favorite part is how dog friendly it is! There is a fenced dog park where my dog can run around without me having to worry about him running a...

Krystal Souvanlasy

WOW! Such a beautiful property. Great amenities and apartments. The pool and fitness center are A+++! Convenient location to food and shopping too. I never want to leave!!

Stephen Philip

Love the pool and grills outside. The workout room has so many options. Everyone is friendly. Most importantly, the management is nice and responds quickly. Highly recommend.

Andrew Kennedy

This Place is unreal. The Jefferson two bedroom is hands down the nicest apartment I’ve ever seen. I have two dogs and I’m pretty sure all three of us can fit in the tub at the same time.I may never leave..

Traci Hunter

I am in love with Presidential City!!!!! It’s a great atmosphere with great people. The place is pet friendly and the apartments are modern and chic! You also have exclusive access to the Sora Pool club (itz legit like a resort at home). Great loca...

Resident 1

During the WEEK Presidential City is a great place to live. The staff is friendly and they do a tremendous job. The grounds are properly and beautifully kept. The residents are very nice and respectful of each other. BUT during the WEEKEND in the sum...

Christopher Zolli

Came for a friends cookout. The outdoor grills and pools were great, super clean, and big. Like twenty dogs and ten patties cooking big. Speaking of dogs, they were all over the place. Great to see communities accepting man's best friend. My buddies ...

Victor Rojas

This is a great place to live. I've been looking for a dog friendly place for quite sometime and this complex was more than welcoming for pets. Its also got great amenities. I highly recommend this place

Austin Rose

This place is amazing. Finding a place where I could have a dog and a beautiful apartment was a challenge. Presidential city is pet friendly and even has its own dog park. My favorite thing about this place is the pool. I have made a ton of friends s...

Lakhvir Alsaed

I have been living here since 2015, the first year was good. After transfering to another apartment, everything has changed. I receive 3Noise notices, and final warning to be evicted about noise I didn’t make! I have a bad neighbor, who always call...

Tra-Mi Tran

I am a previous tenant of Presidential City and miss it sooooo much! I just moved into a house, but it isn't like Presidential City. I miss the easy access to everything - the 24-hour salt water pools, daily fitness classes and restaurants right on s...