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Ratings & Reviews

Here's what our residents and prospects are saying.

jacntc

2024-04-23   Google

Such a delightful experience at our building! The staff are exceptional, always warm and courteous. Giang's smile brightens every encounter, and the events held by the building add to the joy. The building itself is lovely, and the sense of community...

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Diann Bullock

2024-04-21   Google

I was the first resident when this beautiful building opened back in early 2016. I watched the population in the building grow over time, and made lots of friends there. I also experienced quite a few personnel changes, from the office staff to conci...

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Jeremy M

2024-01-23   Google

Some of the employees are nice, others are just plain weird and in a couple of cases, rude.

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Mark Taylor

2023-12-29   Google

The younger part of the community here helped me fill out my forms at the bar in Harris Teeter below. I'm 52 but young at heart. There are folks older and younger than me here. But they have some things in common, they're nice people! I've been given...

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Bob McCarthy

2023-12-28   Google

Once again the staff at West Broad teamed up to create a most welcome event on Dec. 4. It featured sweets, great company, and a gift wrapping station which provided many of us tenants the ability to wrap gifts for family and friends. It was a very in...

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Nina Richards

2023-11-26   Google

My tour was fantastic, Jackson was great. I did not expect to like the 1 bedroom 1 den because I thought it would be too small. Under 1k square foot and coming from a house, I just couldn’t see myself living there comfortable. But after I toured th...

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Glen Guldbeck

2023-11-19   Google

I have lived at West Broad in Falls Church, VA for the last two years. It has wildly exceeded my expectations for what "community" living can be like. Great neighbors, beautiful amenities, and a location beyond comparison. There are plenty of fun soc...

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Chase

2023-11-06   Google

I lived in WestBroad for 3 years, a wonderful apartment building, and I couldn't be happier with my experience. From the moment I walked in, I felt at home. Front Desk staff is amazing. They are highly responsive and attentive to any concerns or main...

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Serena Eley

2023-10-24   Google

West Broad is a luxury apartment community conveniently located adjacent a Harris Teeter, near an eclectic choice of coffee shops and restaurants, within walking distance of 2 Metro Stations, and a short jog from the W&OD trail. It has an impressive ...

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Kelly Pavela

2023-10-24   Google

Mov in experience was tremendous. I learned all I need to do is communicate with the mgmt team and everything is solved within minutes or hours, depending on the issue. I needed a new dryer and had one within the hour! Talk about resident service.

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Robin Pulley

2023-10-21   Google

The resident events are extremely enjoyable and very creative. The staff is friendly and helpful and the space is clean, smells divine and appears to run efficiently. Nice job!!

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Ruiz Family

2023-10-05   Google

Jackson was phenomenal giving me a tour. I’ve chosen not to go with WB because the apartments weren’t maintained well. Inside the apartments there were gaps between the wall trimmings and carpets. A finished apartment appeared to have pieced the ...

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Nana Frimpong

2023-08-30   Google

Assistant Manager, Ibrahim, provided a great tour of the rental units, amenities, and surroundings. Answered all my questions and provided me with information on how to view upcoming unit vacancies. Did not feel pressured during tour.

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A G

2023-08-21   Google

West Broad is a great place to live thus far. The concierge staff is phenomenal, extremely knowledgeable and helpful. So happy I chose to live here!

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Jay Robert

2023-08-12   Google

Great location, nice apartment with better amenities. No complaints. Grocery store below. Ample parking.

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Jennifer A

2023-08-10   Google

I recently had the pleasure of touring an apartment at West Broad with Cadian. From the moment I stepped into the building, I was thoroughly impressed with the professionalism, knowledge, and friendliness displayed. Cadian patiently answered all my q...

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Bev Rimmer

2023-08-07   Google

Jackson Bishop was my Virtual Tour host, and his energy and personality were excellent. I enjoyed my tour of the apartments at West Broad. Thank you!

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Kimberly Swart

2023-06-03   Google

Tour was amazing, great customer service and easy to schedule. Personalized discussion as well at the beginning which was awesome and made the tour more productive!

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Jiwan Chong

2023-05-20   Google

My experience living at West Broad this past year has only ever been positive. The management, maintenance, concierge, community, and amenities were always top tier. A big shout out to Mueed from concierge for going above and beyond at assisting me w...

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Howard Travers

2023-05-20   Google

The manager of the residencies, Kimberly Eley was extremely pleasant and helpful throughout the application process as well as during the orientation and moving in procedures

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Brett Dengate

2023-05-16   Google

We really appreciated Sierra’s help with setting up the tour and Kimberly’s positive energy and friendliness during our tour. We were impressed with the layout and the amenities and West Broad is certainly our number one preference in the area an...

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D W

2023-05-13   Google

we had an painting event for the residents here today, and the general manger Kimberly was super helpful for setting up the venue, but she is a natural artist with tons of fun! Paint the Town is a nationwide company that wants to teaching people pain...

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Shea Anderson

2023-05-13   Google

Unfortunate experience at WB. Steve (or something like that as it was quietly stated) was available to reluctantly show me an apartment. He said he was management and didn't normally show apartments. He initially said 1. The leasing agent was out 2. ...

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Linda Cromwell

2023-04-30   Google

Moving into our new home was made easy by all the wonderful West Broad staff who work here. They’ve been so accommodating to our every need. From the loading dock to stepping into our home and finding small touches of things like water and snacks m...

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Chris Anderson

2023-04-26   Google

I’ve been working with the staff of West Broad for over 2 years. Every time I happen to come by, usually to a network issue, they are always hospitable. Refreshments are always on deck and Kim even bought me lunch once. You guys rock!!

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Kayla Martinez

2023-04-12   Google

Es muy exelente

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Rachel Stewart

2023-04-09   Google

Kim, the property manager, makes this place amazing. Can you hear everything in the hall from any apartment? Sure! But the people and the experiences that Kim creates for the residents really makes this place a home. The community here is amazing!!

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Kathryn Linder

2023-04-07   Google

West Broad had been my home for over three years and I've loved it. Kim and her team has always been so approachable and friendly. Right after I moved out, I accidentally ordered a large package and when I arrived to pick it up Mueed walked it to my ...

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Nathan Bachert

2023-04-01   Google

Absolutely fantastic place to live. The complex is extremely quiet, It is always clean and the staff is outstanding. Giang personally made sure the move in/out process was very smooth as well as my time staying there. The sense of community within th...

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anon resident

2023-03-08   Google

a few things you need to know before agreeing to live here you will be forced to pay new amenity fees every time upon lease renewal, who does this? corporate thieves unless you are "special friends" with building mgmt, or if (very specifically) one o...

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Hana Hali

2023-02-07   Google

Good

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Christine Barrett

2023-02-07   Google

This morning I had the concierge knocking repeatedly on my door to ask where the luggage cart was. I had used the cart on Sunday morning. As I was bringing it back to the lobby, I had another resident ask to use it. It’s now Tuesday morning and I...

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Dakota Conrad

2023-02-06   Google

Just toured this weekend and what a great place. Michael was just as great! He was easy to talk to and super informative and knowledgeable about the building and everything it had to offer. If you’re looking into West Broad as your home, ask for Mi...

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Jason Mills

2023-01-31   Google

Great location

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Chase Y

2023-01-31   Google

Great management and staff. Really great management and staff. The other residents are also so nice.

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savary movement

2023-01-27   Google

Michael and Kim were a breath of fresh air. Their customer service was top tier, and they were both so knowledgeable and understanding about my property needs. Thanks for this great customer experience.

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Fredrick Watson

2023-01-27   Google

Amazing experience viewing this beautiful property! The people in the leasing office, I believe their names were Kim and Michael, were extremely helpful, knowledgeable and resourceful! Highly recommend!

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Paul Taylor

2023-01-27   Google

My parents have lived here for some time now and loved the community. It’s very convenient and Michael and Kim are outstanding. I highly recommend,

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Tim Powell

2023-01-27   Google

Love the property! Staff was friendly and Michael Griffen was amazing!

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Stephanie Witriol

2023-01-11   Google

The community is beautiful and well kept. The leasing team is amazing! Highly recommend.

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Dan Galaviz

2023-01-02   Google

Everything you need on one street, dinning, grocreys,gas.

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Ailey Ellis

2022-11-21   Google

I absolutely love living at West Broad! It is close to everything in Falls Church and a convenient drive to Tysons Corner and Arlington. The apartments are modern and the maintenance team here is very responsive should anything need the occasional re...

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Joe

2022-11-14   Google

So far the experience here is great! Michael in the management office was fantastic in getting us set up to move in and I couldn’t be happier with everything here.

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Grace Chu

2022-10-31   Google

Michael was super helpful and knowledgeable, and everyone we've spoken with has been responsive and friendly. We're excited to live at West Broad!

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Felecia Moore

2022-10-30   Google

Our friend lives there. Nice apartment.

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Engidu Gurara

2022-10-11   Google

I like this apartment location . West broad residence always good and the management is professional.

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Girma Asfaw

2022-10-11   Google

Friendly team

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Rebecca Lee

2022-09-28   Google

I moved to WB with my dogs, and am happy with my decision. My dogs have especially loved greeting Giang the concierge every morning. Otherwise the leasing office, cleaning, and maintenance team have also been great.

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Heidi Wolff

2022-05-10   Google

I LOVE living here. The location is great but it’s the employees that make it excellent. The property manager Kim is the best and she runs a tight ship. Her events are so fun and she fosters a genuine sense of community with the residents and she a...

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Andrew Yang

2022-05-05   Google

A wonderful community from the staff to neighbors that’s fun, friendly, clean, safe, and professional with all the best amenities. The location is most ideal with a Harris Teeter on the ground floor and many retail shops, coffee shops, and restaura...

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B S

2022-04-14   Google

I’m an account manager with Cox Communities and have over 60 properties to cover. I have many luxury apartments in my portfolio to cover. West Broad Residences is at the top of the best for me as far as the apartments, the property location and acc...

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2020-12-04  

Nice building, unit was nice size but it would not get enough sunlight for me.

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Showing 52 reviews with content.

Showing 52 reviews with content.

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