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Ratings & Reviews

Here's what our residents and prospects are saying.

Destiny Foley

2024-11-10   Google

The maintenance team at Mason's Keepe does a great job and fixing things when things come up. Jarid and Allen are great. The contractors they hired are not holding up their end of the bargain, and we are still working with getting our heat pump and A...

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Asmaa

2024-10-26  

Nice place to leave in, we just renewed our rent for the 5th time. Everyone that works in masons keep are friendly and professional. Also, most of my kids classmates leave by us and get to spend sometime playing together at the tennis court wich is g...

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Letisha

2024-10-25  

My family and I have been here for a week. So far we are loving it. The office staff is great especially Mike. He is always such a pleasure and makes sure all questions are answered. I have heard great things about this place and look forward to bein...

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Juan

2024-10-20  

Amenities are great. Love that community is gated. and above all, parking is no hassle. Maintenance is also very responsive and friendly!!! Apartment very spacious!

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Aaliyah

2024-10-18  

I love this area the office team is so great ! And I ain’t had any problems lately ! Very clean around the neighborhood and pool is a great size

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hermina judith

2024-10-15   Google

poor management , kept a suitcase in parking lot and after sometime it went lost and management are irresponsible to find it or take any action

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Alaina

2024-10-08  

I absolutely love living in Masons Keepe. I have had fabulous experience with the office staff and the maintenance staff. 10/10 all the way around - would recommend to anyone looking for a new place to call home!

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Sandra

2024-09-30  

The staff have been so wonderful. Everyone has been cheerful and helpful, more than willing to answer all our questions or find out if they don't know on the spot. I've had bad rental experiences in the past and Mason's Keepe has been a breath of fre...

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Desi Vadeshi

2024-09-26   Google

Over the period of last two years, found Masons Keepe has the best maintenance service. They take every request seriously and resolve asap just like recently I started having issues with smelling gas in my apartment which turned out a minor leak in t...

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Isabella

2024-09-21  

My experience at Masons Keep has been great so far. I love how it feels safe here and peaceful. My favorite part of the day is coming home to my own space and being able to relax.

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Stephanie

2024-09-12  

Wonderful so far, love the events and the community as a whole! Everyone has been very friendly and we love the space our new home has, would definitely recommend this community!

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Travis

2024-09-09  

Great place to live everybody is nice and place is always clean and taken care of has a lot of playgrounds and areas for dogs to play. Very nice

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Joanne Abbate

2024-08-29   Google

Jarid at Masons Keepe always does a great maintenance job on my apt! Anything I need - he fixes right away. 99% of the time - work is done the same day as my request. Thanks to all the maint team!! 😊👍🏻👍🏻

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Bianca Briandt

2024-08-26   Google

From our telephone conversation to meeting Vera and finally signing the lease was such a smooth process. Information was readily available and Vera was very apt in communicating with us. We love the community and we hope to stay here for long. Defini...

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Thelma

2024-08-13  

Warm welcome, very lovely leasing office stuff. Everything was explained well. Apartments were clean and ready for us. Amenities make it a plus for us and the fact that it’s a gated apartment makes it even better.

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Verified Resident

2024-08-01  

I've had a great experience since moving here. Shout out to Jarid! He's super attentive and welcoming. He even helped me move my things into my unit! Al service. Much appreciated. I recommend Masons Кеере.

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Verified Resident

2024-07-24  

The homes are still pretty nice, the staff and neighbors are very friendly, and we've been living here for years, but the increasingly raising and concernedly high rent prices are making us think again about longterm plans.

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Mason

2024-07-21  

The place is so beautiful and our maintenance guy is so welcoming and funny. The front desk assistance is spot on with everything you need and the candy in chips upon move in are great!!!

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Kaylee

2024-07-21  

Just moved in and the experience could not have been better! The leasing office and maintenance staff were so welcoming and helpful. Excited to be a part of the community!

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Joseph

2024-07-19  

I’ve lived here for 3 years and love the community. Leasing management and the maintenance team are always responsive and accommodating to our needs swiftly. We really love the activities the management puts together for the community at the clubho...

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juan plaza

2024-06-17   Google

Very fine community, the employees are all of them professionals , the surroundings are always in the best conditions and cleanness is a characteristic of the community.

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Stephanie Myers

2024-06-10   Google

Excellent!

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Aptech11 (APTech2011)

2024-06-10   Google

Move in process was quick and easy. Staff is friendly.

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Alan Rey Gabales

2024-05-01   Google

Joseph and the remaining members of the maintenance team excel in their duties. They provide prompt and highly dependable service

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Carole Robson

2024-04-17   Google

Maintenance guys, Jarid & Jo, were great. Professional, friendly, very helpful and always do a great job. Anytime I have needed Maintenance service from Masons Keepe it has always been first class.

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Tonya Whigham

2024-04-08   Google

I've lived here for 10 years. That doesn't happen unless you're happy with things. Management is great and maintenance never let's you down. It's a small community that is clean, friendly and safe. I've even made life long friends with some of my nei...

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Alexa Fulkerson

2024-04-05   Google

Have lived here for about a month and have had nothing but positive experiences. The apartments are super nice and all our appliances work well. On top of the fact that we can hardly hear our neighbors. The staff is very friendly and overall the prop...

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Juliet Gligah

2024-03-18   Google

I love the attention to detail here at Masons Keepe.The maintenance team especially Jarid is soo professional and always goes above and beyond to make sure everything is working.He respects my apartment whenever he comes on a maintenance request by p...

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Princess Boateng

2024-03-11   Google

Angel and Jarrid are always so helpful, whether it be maintenance requests, questions, or quick fixes they always do it with a smile!

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Bharat Krishna

2024-02-13   Google

One of the best quality about the apartment is the maintenance request and response times. Since the team lives within the units their response time is impeccable. Jarid and Angel were prompt to address the regular maintenance requests.

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Becky Lane

2024-02-08   Google

Jared and Angel are always so pleasant, knowledgeable and kind when they come to the rescue. Thanks

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J Vignola

2024-02-08   Google

Jarid and Angel took care of our maintenance request quickly and professionally, and made sure to go above and beyond.

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Joey Lehman

2023-12-14   Google

Mason's Keepe is a beautiful community with responsive, knowledgeable, and friendly staff.

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Chloe Harris

2023-12-09   Google

Mike Holland was AMAZING. Very patient and friendly. I am not a resident of Mason Keepe but I did go on a tour and it was amazing!

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Joe

2023-07-24   Google

Masons Keepe is the best residential community rental destination I have experienced. I am grateful for such a dynamite management team here. From the office to the maintenance teams. They care and they expedite services swiftly and support the commu...

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Dr. Treca Stark Bourne

2023-05-06   Google

Excellent customer service and response time

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Themaster115

2023-04-28   Google

This was my first apartment and I can honestly say it was the BEST experience! After transitioning from the Navy, I wasn’t sure what to expect. I had heard the horror stories about apartment complexes over charging, being run down, and having awful...

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Lexie Gee

2022-11-07   Google

We love this apartment! The windows are huge and let in so much natural light! And the property management is amazing. If we have any issues, maintenance is here first thing the next day, sometimes even the same day we put in a request. We are very h...

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Doug Toyryla

2022-10-15   Google

My partner & I just moved in, and we're SO pleased with not only the property, but the people. Everyone here is SO nice, and responses are so quick.

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Stacy Mayfield

2022-10-11   Google

Mason’s Keepe is amazing bc the people (staff) and customer service are stellar. Huge thank you to Mike Holland for going above and beyond to take care of us during a trying time so we could call Mason’s Keepe home!

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Veini Roopchan

2022-07-29   Google

Move in was easy

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fedner fleurant

2022-07-09   Google

Gated community, gives the sense of security.

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Vernice Wilkerson

2022-03-13   Google

Awesome. Joseph came in with his mask and shoe covering. Thanks so much!!!

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Julie Conway

2021-12-11   Google

My dryer broke and they had to replace it. When I came home from work ALL my work clothes and favorite T-shirts were gone. They were in the dryer. When I called they denied my clothes were in dryer which was a lie!! Had to buy all new work clothes of...

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Samuel Weeks

2021-08-10   Google

The respect and service from the staff is well above my expectations. The apartments are about 15 years old at the time of this post, but extremely well maintained. My brother-in-law has a half a million dollar high rise condo, and he was impressed b...

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Vicky c

2021-05-20   Google

I stayed 18 months here. I liked some parts of the community. Here are my thoughts. Pros: Community is good. Plenty of parking available. Maintenance persons are very responsive. Cons: The price that they are charging for these old apartments is very...

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Max McLaughlin

2021-04-23   Google

I have lived here since Jan 2018 and have not had any complaints at all. The staff is always helpful. They always strive to keep this place looking well kept and safe. Part of the reason why I have lived here for so long. Also the maintenance staff i...

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Rebecca Moreno

2021-02-26   Google

Angel and Jarid were great when installing the new fridge. They were organized, quick, and professional. Thank you for the great service!

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TracyG

2021-02-25   Google

The maintenance crew at MasonsKeepe is so helpful. I needed assistance with my appliances. Jared, one of the crew, came immediately and fixed the issue. Very friendly and professional. Thank you!!

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Alicia Bynog

2021-01-13   Google

The moment I walked into the office to tour Masons Keepe I knew I had found the right place. Michael was so warm and welcoming. He showed me an apartment in my budget and answered all my questions. I even signed a lease and then asked to switch units...

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Nia Bendy

2021-01-09   Google

A great place to live. The staff are all friendly and the maintenance team is very responsive. Some appliances in our apartment are a little dated (we didn’t opt for the upgraded model) but when things break, they are quick to replace them. The apa...

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Steve Young

2020-11-16   Google

Moving from a small town setting myself, Mason's Keepe has made me feel right at home here. Everyone is friendly and welcoming. The staff does an incredible job keeping everything looking and running smooth!

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Deidre Bugarin

2020-11-04   Google

Staff is always very friendly and very helpful

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ashlie melendez

2020-11-03   Google

I love this place. It’s always clean. Always provide more then enough notice for any work that is being done. If I ever need anything repaired maintenance always comes through and explains everything to me. Everyone is always very nice professional...

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Tyler Bodner

2020-11-03   Google

Great affordable apartments. Appliances and buildings are outdated, but great friendly neighborhood.

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KP

2020-10-27   Google

Great apartment! Felt very safe and complex overall was very clean. The staff both in office and maintenance were always so quick to assist. Couldn’t have asked for more. Great amenities as well!

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Raluca Diana

2020-09-14   Google

Feels like a resort, very quiet and clean!

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April Flynn

2020-09-09   Google

Having lived here around in this complex around 15yrs or so I have had my fair share of times needing to call for maintenance assistance and have always been confident with knowing most of the jobs needing to be completed will get done. Allen assiste...

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Adam A. Khan

2020-08-08   Google

I resided here for less than a year due to my job relocation. I enjoyed some parts of the community. Due to the Covid-19 crisis, I was laid off from my job and had no way of paying off the rest of my rent. I requested the main office if they could he...

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Kelli Lencioni

2020-08-08   Google

I cannot begin to tell you how much I have enjoyed living in this community! As a Community Manager in the private sector of the same industry, I'll admit that I have a higher level of expectation than other renters but the Masons Keepe Management Te...

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Minyvonne

2020-07-15   Google

The management at this complex is extremely unprofessional. The man who works in the leasing office (I think his name is Michael) was very nice and friendly and helpful when a relative of mine applied for an apartment here but the woman (I can't reme...

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Kay V.

2020-05-11   Google

I truly enjoyed my 2 years living in this community. The leasing staff is great. They respond to emails in a timely manner and the maintenance team addresses issues right away. Shout out to Mike for his awesome customer service and for setting up the...

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PL Mowry

2020-02-18   Google

Masons Keepe AKA Masons "Cheap". Keep looking! People must get a discount on their rent for all these good reviews because after owning my own home for 15 years I chose to rent here and it was a nightmare from day one. The grounds look great but don'...

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Patrick Feraco

2020-02-12   Google

The management team helped make every aspect of our move as easy as possible. The staff is very friendly and helpful and I can't imagine anything that could have been done better than it was for us. They have exceeded expectations in every way, even ...

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Tiffanie Toliver

2019-10-23   Google

Management was not efficient enough. People moved in upstairs and made noise through out the whole day and night. There was no correction on anyone’s part. I am just glad to have moved out and moved on! Best of luck to the next!

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Sivaram Gopal Puvvada

2019-09-21   Google

Very good amebience and good people in leasing office

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Lela Morris

2019-09-08   Google

The process was simple and easy! Mike is great and the place is beautiful!

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Gregg Waller

2019-06-02   Google

Friendly and helpful office staff, nice secure area. Maintenance staff is awesome, respectful, and fast to respond to any issue. Just an all around great place to live. I only moved due to a new job out of state or I would still be there.

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nicky linares

2019-05-04   Google

I love this place very quiet and the maintenance very good. I love it.

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Kathryn Hummel

2018-11-08   Google

My boyfriend and I moved into this apartment complex a couple of months ago and so far we love living here. We were nervous as first-time apartment renters, but the team at Masons Keepe are wonderful. The front office staff, Mike, Jessica, and Lauren...

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Diana

2018-08-25   Google

Masons Keepe team is always ready to help and solve residents needs in a timely manner. We had the opportunity to enjoy all the events that made us feel a special part of the community. We will definitely miss Jessica, Lauren, Allan, Jerry, Sonia, an...

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Jeanette Allen

2018-08-08   Google

Great place to live! Close to many amenities; quiet, well maintained community (staff even put trash in the dumpsters that some negligent renters just dump inside the enclosure door); very friendly and helpful office and maintenance staff; reasonable...

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Nate Salzman

2018-04-04   Google

Great community to live in! Jessica and Lauren at the office are super helpful.

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2018-04-02  

great community, we always miss this place

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Mo Shu

2018-03-09   Google

I really enjoyed living here for a year. The maintenance team is really great. They are usually there the day you call. We had our hot water and heat go and they left us space heaters and access to another apartment and fixed it in a day. The pool ar...

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D Price

2018-03-06   Google

Very quiet for being in the middle of Manassas. Management and maintenance are great and quick to respond if you have any problems. The apartments are spacious and well insulated. I have a 1st floor apartment and I can barely hear my neighbors.

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Bridget Larsen

2018-01-26   Google

I've lived here for almost three years and I have nothing but wonderful things to say. All the office and maintenance workers are beyond friendly and keep the complex looking great. Most importantly I have always felt safe here. I think Masons Keepe ...

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Aurea Goodwin

2017-12-12   Google

Beautiful community, safe, well kept, very professional and friendly staff and always available to take care of any problem that may occur in a very professional way. I love living here and could not be any more happier.

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Arielle Daehms

2017-12-09   Google

Masons Keepe has been a great home for us. It is very affordable, has great amenities, and is a very nice community. Staff was very friendly and helpful when we moved in, and the community has been welcoming from the start. In addition to loving our ...

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Patrick M

2017-12-09   Google

Excellent value and very friendly staff! We recently renewed our lease and upgraded to a bigger apartment and we are pleased with the upgraded floor plan! The maintenance crew are all nice and great at their work. All of the office staff do a good jo...

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Renee Dowty

2017-10-20   Google

Have been here about 4 months now - Staff is friendly. Most people pick up after their dogs' droppings, but not all, which is to be expected. As far as noise from other neighbors - I can barely hear anyone above or beside us. Occasionally I can hear ...

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Jessica Dalusung

2017-08-05   Google

Cute little neighborhood in the heart of Manassas, conveniently located near shopping and entertainment. Allen and Kenny we're the best maintenance guys we could have asked for and we loved our neighbors.

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carol sundin

2017-06-06   Google

We lived in Masons Keepe for almost 9 years. We were one of the first residents. We have had our normal ups and downs, but the office staff as improved to much, we almost felt like staying. We bought a home though out in Horse Country, Fauquier count...

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Travis Stocker

2017-06-04   Google

I've lived here for around a year and a half and overall my experience has been good. My main complaints are people not picking up after their animals and increased business and guest parking. The back of the lot is full of trailers and work trucks a...

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Malcolm Coates

2016-11-22   Google

Great gated community for dog owners.

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Muhammad Ahmad Umair

2016-11-14   Google

A very calm and quiet place. The neighborhood is great and everything is close by. So close that it's just a 10 mins walk to Walmart.

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Reony Tonneyck

2016-11-14   Google

Everyone here is very caring and friendly, that's on staff. Great location close to Old Town and lots of shopping and restaurants. They're always doing things for the tenants. Parties and such. Very well taken care of property as well. I'll give 5 st...

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Pan Pan Power

2016-07-17   Google

The grass is always cut

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Unpaid Worker

2016-01-12   Google

It has a terrible location.its in the middle of "the trap". kids go and steal lemonade.

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Craig B

2015-11-05   Google

Great prívate place to live, if you are a independent person that likes good neighbors and clean community with plenty of parking space, if you like to be catered to and want to be guided like a child go somewhere else. I can see I will be living he...

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Kiana Parks

2014-04-11   Google

I've been living here for 6 months now and don't have many complaints. Marsha (the manager I believe) was very nice and professional. she organized many parties, events, and contests that definitely made the complex feel more like a community. I do m...

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Shanale Tibbs

2014-03-25   Google

well i have nothing to say nice about my experience here, i was told i had to put $150 dollars down to hold the apartment i wanted on the second floor the only one they had available. with me having 3 small kids i couldn't imagine being on the 3rd fl...

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Showing 92 reviews with content.

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