Reviews | Smith & Burns

Samantha Koplik

Breanne is a fantastic Property Manager at Smith and Burns. She is responsive, organized, and always helpful. She follows up quickly, communicates clearly, and makes residents feel supported. I really appreciate the positive impact she has on the bui...

Maya B

Moved in a month ago and been loving it so far! Great location, communicative management, and lovely apartment.

Licia Souza

Read this before moving to Smith and Burns Apartments! The management change at Smith and Burns apartments has significantly impacted the quality of living experience. Previous Management: • Scott (former manager) was attentive and consistently kin...

Jeeweon Jung

I have a LOT to say about the new management office. I opt to give 0 stars but 1 star seem to be the minimum. I am going to update this review to include the details once I actually move out in near future. Very aggresive officer, no respect anywhere...

Taylor GurrEithun

Just moved in after being referred by a friend - folks in the leasing office & maintenance have been wonderful so far! Great moving experience.

Cristina Figueroa V

I left work early and skipped lunch to come on time for touring an apartment just to be told their office closed early today because they had a team dinner. While they said they sent me an email, I wasn’t able to open my emails because I was workin...

e d

This apartment garage is not safe. Thieves are everywhere and the new management is doing nothing. They literally don’t even check the security footage, which is very concerning and makes me suspect serious negligence. Here’s my experience over t...

mat

beware if you plan to store your bike here. less than two weeks after i emailed management about ongoing bike thefts and asked if the garage cameras were functional — and got no response — my partner’s e-bike was stolen and my own bike was vand...

Farhan Haider

Maintenance team does a phenomenal job! I had a string of kitchen problems that Eugene took care of within a couple days. Easily recommend the building and community.

A A

Huge thanks to Gene and Hugo for fixing our microwave issue! Was done very fast and promptly! Great folks too!

Narendra Shivaraman

3+ years of living here - moved back to this building when I moved back to Seattle. The leasing office and the maintenance team are great - they always resolve issues quickly!

Annora Zheng

Helpful maintenance staff. Quick and responsive.

Eugene Brown

Disposer replaced quickly and promptly. Efb

J D

I now work in Fremont, and I've been touring apartments in the area for the last month or so. I've had a lot of poor experiences with scheduling, responses or building staff not showing up on time or at all. So I felt obligated to hop on here and giv...

Jack Gray

Great service! Quick and easy!

Bernie Teng

I scheduled a tour, but the leasing office did not show up.

Chill Zone Jawn

I am thrilled to live in this property. Great location for travel to a number of locations in the Seattle area. Short walk to Greenlake, and lots of useful connecting bus lines. Leasing staff is friendly before touring the property, and follows up wi...

Grant Perkins

I am a current resident as of 3/22/25. Today, I found my e-bike that I rented through my work had been stolen from their secure bike storage room. My bike had been locked around the front wheel and frame to a bike rack. The bike rack is in the bike r...

Laura H

This interior of this building had really deteriorated since I moved in. I also no longer felt safe living there due to a recent crime increase in its vicinity, so I left. However, it's in a good location for commuting via public transportation. I'd ...

Patrick Bradley

I lived here for a year and a half and have nothing but good things to say! The building is well built (no noise from neighboring apartments) with nice appliances, staff are very friendly and helpful, and I liked the area.

Imani Murph

I lived here for about a year and I would highly recommend this place to others. Maintenance always responded to requests quickly. The apartment usually had events once a month, in addition to having a nice rooftop and ground floor patio area that’...

Anton Belyy

Great location and community, bad management. They raised my rent up 7% from last year, despite already being one of the most expensive apartment complexes in the neighborhood. On top of that, I only received 13% of my security deposit back. Very bit...

Brittani Farrell

This is my favorite place to have lived, due to the office staff. Scott is the absolute sweetest, and both he and the main manager genuinely care for the residents. One of the maintenance staff, Eyob, is also incredibly sweet and goes out of his way ...

Cole Johnstone

I lived in an apartment at Smith and Burns for over 1.5 years. The apartment was brand new when I moved in, and while it was nice, the main point of my review involves moving out of the unit. Pt. 1 Upon moving out of Smith and Burns, we were charged ...

UH Residents

This is not a good place to live unless you like listening to dogs yapping all day and half the night. The management does nothing to control the problem.

Jackson

This building is amazing. The management is so kind and attentive, and there is a strong community feel amongst the residents and staff. The unit we are in is gorgeous, and has lots of natural light. Great amenities, including a stunning rooftop deck...

Conner

My partner and I wound up living in a furnished unit here for a month through PCH temp housing and AirBNB. It was not a very smooth process getting checked in and set up but most of that was the fault of PCH Temp Housing so I can't fault S&B leasing ...

Andrea “Andee” Williams

I have lived at Smith & Burns for 5 years, and I love it! When it came time for my boyfriend and I to move in together I told him we had to live here, and he was more than willing because he already loved the staff here and the location! You can't be...

Drew Perkins

I recently moved out of Smith & Burns after one year. Changing work circumstances meant that living in the city didn't make sense for me and my partner anymore. Despite that, we nearly renewed our lease simply because we loved living here! Every memb...

David Thomas

Great place to live, excellent neighborhood, and awesome leasing staff

Lina Phan

I love this place! The location is great and the office staff are amazing! Shout out to Claudia, Daniel, and Juan for being so wonderful! They are always prompt with their responses and treat everyone with nothing but respect. First time I've ever fe...

Ezra Savard

Really wonderful management here!

Rachel Quimby

Great apartment building and kind staff. Lived here for over a year. I didn’t notice any issues with sound being too loud between apartments, but sometimes I could hear the footstep of the people above. They are very dog friendly and offer a lounge...

Mikko Juan

My fiancee and I lived in Smith and Burns for almost two years, and we loved each and every minute. Claudia and Juan were so wonderful; very prompt in their responses any time we had issues (which were very far and few inbetween.) Wonderful amenities...

AJ Palania

Lived here for about 2 years and the staff have always been great to us! Great location in Seattle as you're close to so many food joints and walking around the area is great! You're relatively close to Green Lake and so many other great places! Than...

John Oliva

Stylishly pleasant building with roof top terrace and friendly surroundings Claudia the manager was excellent... tuff to turn down

Tyler Andrews

Let me preface with, if I could give Smith and Burns 4.5 stars I would. I have a few small complaints, but would recommend this apartment complex to friends and family without hesitation. Overall I love Smith and Burns. It has a very modern look to i...

M M

I have been leaving at Smith and Burns for a year and I love it! The managment is really nice and professional, they respond quickly if anything need to be fixed. This is a very well built building and amazing community, everyone here is polite and r...

Ivy Lopez

This building has HORRIBLE soundproofing between floors. I'm woken up every morning by my neighbors above me. I hear the pounding of their footsteps walking back and forth across their apartment. I also hear when they are running their washer and dry...