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Ratings & Reviews

Here's what our residents and prospects are saying.

Elalami

2022-12-02  

The community at Alexan Florence is truly amazing. The staff is super friendly and helpful. Our neighbors are nice and everyone is respectful. The location is great for walking and everything is nearby.

Brandon

2022-11-30  

Alexan Florence has proven to be a lovely place to live. You can’t be a well taken care of community just minutes away from Old Town! The leasing staff is top notch.

2022-11-22  

Great - the apartments are beautiful, the staff is wonderful. The only thing is that they are pretty expensive (!!) and the noise between apartments (especially if you're not on the top floor) can be pretty loud. The resident events are a little mini...

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Margaret

2022-11-22  

Great - the apartments are beautiful, the staff is wonderful. The only thing is that they are pretty expensive (!!) and the noise between apartments (especially if you're not on the top floor) can be pretty loud. The resident events are a little mini...

2022-11-20  

November 28 is my 9-month moving -in anniversary. This Thanksgiving I will be adding my home at the Alexan to my list of things for which I'm grateful . I have put down roots here in my 6th floor corner unit with its many windows that make my new hom...

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Beverly

2022-11-20  

November 28 is my 9-month moving -in anniversary. This Thanksgiving I will be adding my home at the Alexan to my list of things for which I'm grateful . I have put down roots here in my 6th floor corner unit with its many windows that make my new hom...

2022-11-17  

It's been about two months of living here, and so far it's been pretty nice. The area is nice, the building is nice, and the people are great. The apartments are pretty small, and expensive for their size, but that's kind of the nature of Old Town I ...

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Josh

2022-11-17  

It's been about two months of living here, and so far it's been pretty nice. The area is nice, the building is nice, and the people are great. The apartments are pretty small, and expensive for their size, but that's kind of the nature of Old Town I ...

Sabrina

2022-11-09  

My experience has been good. The leasing office is responsive. I would recommend doing a better job at hosting events, during the happy hour last week there was no food or drinks provided.

Shriya

2022-11-08  

I really enjoy the sense of community and how engaged the staff is with the residents! I participated in the fall festival which was such a great way to meet new people and talk about our shared experiences!

Kiah

2022-11-06  

Amazing! I love living here. The staff are so friendly. The special events are very fun and make living her special. I especially love spending time in the gym and in the main atrium.

Bridget

2022-11-01  

The Alexan Florence is a phenomenal building with a phenomenal staff. Our experience so far with living here has been nothing but positive, and we are so happy to call this community “home”.

Kristen Southerland

2022-10-18   Google

I have been considering a move to Virginia and stumbled upon Alexan Florence. After quickly scheduling an appointment online, I was able to connect with Anthony Iroegbu, a sales and marketing associate with Alexan Florence the following day. My sched...

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Marcel

2022-10-09  

Only minor issues with the unit that were handled quickly by building maintenance. Other than that, things are going just great in this apartment community.

Joann

2022-10-09  

Just hoping the 4th floor neighbor would walk more quietly and stop banging around in the apartment. I've tried just about everything to get a quieter environment.

Elyes

2022-10-08  

Floor and walls noise insulation not good. I can every step of my neighbor above me. At night, I can hear from my bedroom my next door neighbor talking as well as their TV.

Carolyn

2022-10-02  

A great experience from being to move in. The staff have been warm, welcoming and extremely helpful. Anthony, Quinn and Gemma have made this a great start with their kindness and generosity. Looking forward to what’s next!

Amy

2022-10-01  

Beautiful facilities, responsive staff, amazing location. Love living here. Wished that they did more community events and that the pool stayed open a little bit longer since VA’s summer lasts past Memorial Day weekend.

Marina

2022-09-30  

All the ingredients for a great living experience: Sunny and spacious apartment with lovely views, highly professional and responsive team, fantastic amenities, and unbeatable location!

Melinda

2022-09-26  

Love our building and community!!! It is so clean, pretty, safe and well-maintained. The staff is wonderful and the residents are friendly! I am so happy when I come home after work. Thank you for created such an awesome community here

ombst4

2022-09-16   Google

pros: brand new, a lot of destinations within walking distance. cons: wood-frame building so get ready for a lot of noise from your upstairs neighbors, no carpeting in bedrooms, aircraft noise, the community is near several public housing projects, s...

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Corinne

2022-09-15  

Love it so far and the staff is amazing! From the day I moved in to currently- everything has been top notch. The building is always clean and the apartments are great! The neighborhood is a plus!

Weston

2022-09-12  

We feel blessed to have moved into a new and beautiful community. The community feels like home due to the great location, helpful staff, and kind residents.

Diana

2022-09-08  

Location is great, apartment layout is modern and community is lovely. What’s not great is the poor construction, the level of noise transpiring through the no noise canceling windows as well as noise traveling above and below floors and through AC...

Melissa

2022-09-01  

Overall pleased, but not liking the new rates. Amenities are nice, but not many places for dogs. All of the events have been nice and staff I’d friendly.

Matthew Collins

2022-08-30   Google

What a beautiful new property! Pool is amazing! Kitchens are stunning

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Nyah

2022-08-30  

The White Sky’s/ Wi-Fi is taking too long for service. Connection issues could be better in the elevators and doors. At times, the elevators smell like dogs. Have maintenance mop the elevators daily.

Bret

2022-08-26  

The apartment is wonderful--very clean upon arrival. All of the staff have been extremely helpful, from the cleaning personnel to the concierge to the leasing office. Couldn't be happier about our start here at Alexan Florence.

Matthew

2022-08-25  

Staff is great and community is lovely. But, I’d love to see a designated area for all of the dogs in the community. All of the amenities are off limits for our furry friends. There is no designated area for all of these dogs to go to the bathroom....

Mirela

2022-08-17  

The staff are friendly and helpful anytime. Good area, quite neighborhood. Nice pool and workout room. I highly recommend Alexan Florence apartments.

Moriah

2022-08-16  

The staff are really pleasant and friendly but there are a few things that are certainly less than perfect. For example the trash rooms are regularly overflowing with cardboard, my hallway is still marked up with hand prints and scuff marks from my n...

Margaret

2022-08-14  

The building is beautiful. Great amenities. The pool is great but a little small and not enough chairs for everyone who wants to go; makes it a little disappointing. The apartments are gorgeous, but they were definitely built with wood vs. concrete a...

Javon

2022-08-14  

Alexan Florence is so beautiful and the best place to live in Old town. The staff is so helpful and caring! If you are looking to tour or move here make sure you hit up Anthony in the leasing office.

Isabella Marchetta

2022-08-11   Google

One of my favorite places to live. Thank you to the wonderful office staff for helping me settle into my new home comfortably! We are especially grateful for all the wonderful amenities.

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Frances

2022-08-11  

Probably the most seamless move in I’ve ever had. The staff was incredibly accommodating and made me feel right at home immediately. Also everyone working the front desk has been so sweet and helpful! Since I am still getting the Lay of the land, t...

Sean De La Bastide

2022-08-08   Google

Living here is awesome. The staff is amazing and they create a great sense of community. The comedy show was awesome. Bring them back!

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Emily Domenech

2022-08-08   Google

Amaziiiing comedy show! Love the guy about photoshopping. So many great comics. Plz bring them back again soon. Events like this make me want to live here :)))

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Jeffrey Kim

2022-08-08   Google

Love this community and all the cool events they offer. Especially, the comedy show they had come. Bring it back every month! Thankful for this community.

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Louis Jenkins

2022-08-08   Google

Tonight at the comedy show was a fabulous experience. All of them were hilarious. Best resident event I have seen in a while. Drinks were great. Please bring the comedy guys (4corners entertainment) back again monthly. Weekends work good for me.

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Kris Rivera

2022-08-08   Google

The comedy show was great! Alexan Florence really goes above and beyond to make the building feel like a community and it's residents feel at home.

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Farrah AbuHijleh

2022-08-08   Google

Watched the comedy show. Great diverse group of comedians, Alexan Florance needs to bring them back!!

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Jessie

2022-08-05  

Beautiful building and amenities. Two points of frustration - The staff does seem to say anything to get you to move in though. During my tour I asked about how light the bedroom blinds were and was told by the staff that the onsite maintenance team ...

Sarah Rose Attman

2022-08-04   Google

This is a beautiful special apartment community. From the prime location to the amenities to the on-site team, it is 5 stars all the way. Everyone who works there is friendly and helpful, the amenity spaces are beautifully designed, every finish is t...

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Chantae Busse

2022-08-04   Google

Alexan Florence is hands down the most stunning apartment community I have ever seen. Every single element of this community, from the beautiful amenity spaces and apartment design details to the beyond friendly and helpful onsite team, is 5 stars ac...

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Brett

2022-07-31  

The staff has been amazing ever since my wife and I moved in. They could not be more friendly and helpful! We are very happy with the amenities and our new home as well.

Bridget

2022-07-30  

Phenomenal building and staff. The finishes in the apartment are beautiful. All of the amenities you would want in a new home. They really thought of everything!

Emily

2022-07-29  

I love being a resident here! Amenities are amazing!! The pool and rooftop lounges are really well done and perfect for entertaining guests. Only thing is the key fabs don’t work well in the elevators but otherwise no complaints!

Shriya

2022-07-28  

I’ve been here for just a few days, but so far, the community has been so great & helpful with my move! Extremely kind and very accommodating:)

Grant Bennett

2022-07-27   Google

We went in and asked for a tour and we’re given the best tour of an apartment building that we have ever received. Our tour guide Anthony provided all the information we needed and had high energy even though he knew we would not be able to sign a ...

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Jenee' F.

2022-07-26   Google

I’ve been here for a month or so and feel I can now post an honest review of Alexan Florence. Pros: 1. Location is perfect and it’s brand new which was a must for me. I looked at another brand new complex in OT, but it was not up to my standards ...

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Kiah

2022-07-16  

Everything is really great! From the initial tour, to moving it, the process was super easy and transparent. I am very glad to be living at this property.

Bethany

2022-07-07  

Everyone here at Alexan Florence has been SO helpful with our move! This is my first time in apartment living and I am 100% certain I picked the right place. Thank you so much — I appreciate all of you!

Jay

2022-07-02  

Helpful staff. However, windows are so thin, we can hear excessive noise outside including loud cars, firetrucks, etc. Management would do themselves well to invest in noise reducing windows. Also, ceilings and floors are very thin and we can hear up...

Joann

2022-07-01  

Everything is great, except for the neighbor above who walks heavily, often much of the day. It's distracting and disturbing. I've asked management for help. I know that she could walk lighter, but so far, issue not resolved. I've lived in wood frame...

Dale

2022-07-01  

How do I feel about living in the Alexan Florence? I feel lucky. Even though our belongings are en route, I feel at home here. It’s more than the physical property, itself, which is everything you’d hope for in a new building with a strong market...

Elyes

2022-06-30  

Noisy environment. Lound ventilation humming from ARHA building on Royal Street 24/24h and 7/7days. Although, the windows muffle most of the sound. It is still audible

Marina

2022-06-29  

Sunny spacious apartment with top notch fixtures, awesome location, fab amenities, all-star team! Alexan Florence offers the perfect combo of all one could ask for.

Lisa

2022-06-25  

Love Corey! He is always pleasant and helpful. Also enjoy all the plants and decor in the lobby. It feels like a hotel. The two roo top decks are nice little oasis to read or have a drink.

Rohit Parthasarathy

2022-06-24   Google

I recently visited this property while looking for a new apartment. I was met by Anthony, who showed me the building and amenities. I was very impressed by his enthusiasm and knowledge. The entire community looks like a great place to live, and if th...

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Gregory

2022-06-20  

Great people working in the building. Additionally the people who moved in seem to be great also. Met many new friends both in the gym and pool area.

Zoe

2022-06-14  

My resident experience has been good so far. Although my apartment is small compared to where I just came From, it is nevertheless beautiful. I really like the great room, club room, other community spaces, and all the amenities. Only two complaints....

Catherine

2022-06-14  

The Alexan Florence is a terrific new building. The amenity spaces are well outfitted, and the staff are all very nice and always very responsive

Adithya

2022-06-12   Google

Alexan Florence has overall been a great experience with respect to amenities and people working here. Amazing leasing team (Shoutout to Anthony) and friendly staff at the concierge. Edited: The leasing team addressed our noise issue and did a great ...

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Beverly

2022-06-11  

Manager Kathryn , Assistant Manager Millie, and my Leasing Agent Anthony treated me as a VIP even before I moved in. Executive Concierge Corey and his wonderful staff made me feel at home on the very first day. I love that The Alexan holds many socia...

Conor Goetz

2022-06-02   Google

I've never posted a Google review, but my experience with the Alexan Florence leasing team warranted my utmost praise. This past January, my girlfriend and I showed up at the building, which was still under construction, for a walk-in appointment. An...

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James

2022-05-31  

The leasing team and staff are very helpful and friendly, especially Millie. The communication to the residence is great. The apartment itself is amazing and it's in a great location. I highly recommend this community

Sarah

2022-05-31  

Quiet and friendly. Very quick to help on anything you might need. The concierge assistance is on point and never ignores anyone, knows everyone by name!

Alexandra

2022-05-20  

Love living here so far! The management team is really awesome and the apartment hosts fun community activities frequently. It's also in a super walkable area which is a great perk

Adrienne

2022-05-20  

Just moved in and so far so good! The rent terms for what qualifies for a free month's rent, etc was a bit confusing, but we overall are happy with the apartment, location, and amenities!

Adrian

2022-05-13  

Great move-in experience. Beautiful building, extremely helpful staff. Everything has been very smooth so far. Amenities are also incredible

Craig

2022-05-13  

Great friendly staff with fun events! Awesome amenities. Looking forward to the pool opening soon. Wished we had been able to make all of the grand opening party!

Rick Pickle

2022-05-11   Google

This building is not what it seems at first glance. The ceilings are super thin and you can hear conversations thru them not to mention when someone walks. The construction has had numerous problems related to quality. The management tries to squeeze...

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Casey

2022-05-10  

I have loved living here from the moment I stepped foot in the building. Everything has been so smooth and such a pleasure. The building is gorgeous, the apartment is beautiful, the amenities are great, the location is wonderful, and the staff are so...

Blair

2022-05-03  

Move in process was simple and everyone is so welcoming and nice! Anthony was very patient with us when we needed to see an apartment a few times to make sure we loved it. We are very happy so far.

2022-05-02  

This apartment complex is in a very great location. The staff is extremely helpful with any questions and the amenities are really nice! I’m so excited to spend the next few months here.

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William

2022-04-30  

Easy move in process and responsive staff. Glad we chose this location and extremely friendly environment. The amenities are extremely nice and can’t wait for the pool to open

Steven

2022-04-30  

Outstanding hospitality. The building and the community are just amazing. Management is excellent and thorough. They made the leasing experience easy

2022-04-29  

Wonderful community! Beautiful building/landscaping, etc. Very happy to be here. The leasing and concierge staff have also been amazing throughout my move-in process.

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Margaret

2022-04-29  

Wonderful community! Beautiful building/landscaping, etc. Very happy to be here. The leasing and concierge staff have also been amazing throughout my move-in process.

Jeffrey

2022-04-29  

I love it here at Alexan Florence. The amenities and cleanliness of the community is top notch. Bozzuto does not disappoint. Leasing with this community is always a good experience.

Carmen

2022-04-29  

It's a great place everyone is very welcoming and friendly. I'm not from Virginia I'm new to the area and it's beautiful. It's nice waking up in the morning and going down to the lobby to grab a cup of coffee while enjoying the open space.

Rebecca

2022-04-26  

Only moved in a couple of days ago, but everyone I have met, from staff to fellow residents, has been very helpful and friendly! I definitely feel welcomed here!

Joshua

2022-04-22  

Leasing and move in process was great and the staff was very helpful through it all. The apartment is awesome, and the community seems welcoming. The location can't be beat in my opinion as well.

Brett

2022-04-21  

Alexan Florence staff has been super helpful and very friendly. Office staff greets my wife and I by name and are always there if we need a hand.

Marlies Bronner

2022-04-12   Google

I’ve never posted a review in my life, but the Alexan Florence leasing team has gone above and beyond any expectation. After a major flood in my previous apartment, the leasing team helped me move up my move in date so I could have a safe and dry p...

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Harold

2022-04-12  

I have recently moved into this beautiful complex. First, I have to say the team that operates the Alexan are extremely professional and really care. Robert was my initial contact and did a great job. He listened to what I wanted and accommodated me....

Candice

2022-04-05  

Difficult move-in process due to staff member not reserving loading dock as he had confirmed. Upon move-in staff appeared untrained and just as new to the building as me and thus were unhelpful.

Elalami

2022-03-31  

Friendly Neighbour and clean building Staff is very professional Maintenance is all time ready to help And many things coming like pool and party room We like your work thanks

Linda Delgado

2022-03-30   Google

Alexan Florence is one of the most beautiful communities I’ve ever toured. The pet washing station is a huge perk for my pup and me. The staff is always friendly and helpful, especially the maintenance guy, Yovani. He always completes service reque...

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Rebecca D

2022-03-29   Google

We really enjoyed the property. It’s brand new and really stylish/modern. We thought that it was a great value for the design elements, amenities, and apartment touches. The leasing staff is awesome and Anthony gave us a great tour. Upd: The move-i...

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Mary A

2022-03-26   Google

Shout out to Anthony!! He went above and beyond to help us find the right apartment that fits our needs. He is a gem and Bozzuto should be proud to have him on their team. The building is very pretty and has some great amenities. We are very happy wi...

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Bassim

2022-03-26  

The whole process was extremely easy and the people were always friendly. So far Alexan Florence is everything you can want from a new apartment.

tylermccrary1865

2022-03-24   Google

Kathryn is an amazing Manager, she is so detail oriented and makes sure your time here is nothing short of exceptional. The Building is absolutely stunning and is truly an escape that I can't believe I get to call home! Looking forward to calling thi...

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Caroline

2022-03-18  

Millie has been so helpful in helping us find the perfect apartment. She is a wonderful asset and we are extremely appreciative of all of her efforts. The apartment is perfect.

Adam smith

2022-03-17   Google

The building is absolutely stunning and the staff was even better!! Rob have an fantastic tour and everyone was so inviting. I look forward to calling this place home

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Beverly

2022-03-03  

Great management and friendly helpful staff: great interior design; Top-quality appliances. Amazing amenities almost completed.; warm welcoming comfortable lobby with fabulous fireplace for ambiance. Couldn’t ask for more. Just moved in and love it...

Yamna

2022-03-01  

The staff was more than accommodating to me. I had a great experience moving in and I am so happy to be a part of Alexan Florence! ps. i accidentally uploaded a photo of myself in the community album :P sorry!

Robyn

2022-03-01  

love the friendliness and welcoming atomosphere! The outside is well maintained and the lobby very chic. Looking forward to the outdoor areas with the pool and rooftops opening soon!

Kelsey Sauve

2022-02-24   Google

Beautiful property and a great team!

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CD Stillwell

2022-02-24   Google

Alexan florence and bozzuto take care of us and actually care about the experience of their residents. I have been in many many apartment complexes over the years and in 3 weeks Alexan Florence has done more events and shown us more care than I have ...

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Anthony T

2022-02-23   Google

Great!

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Alexander Hoyle

2022-02-19   Google

Absolutely fabulous facilities. Alexan Florence’s staff enabled my family’s move-in process to operate as smoothly as possible. Millie and her team were more than accommodating to our needs; as we were initially discouraged about moving to the ar...

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jasmin Rangel

2022-02-19   Google

Love, love, love it here! Moved to Old Town from California and had so many questions on the area and the units at Alexan Florence. Millie helped us settle any concerns we had and showed us various units before selecting our next apartment to call ho...

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Diana Elson

2022-02-18   Google

As with any new construction, this brand new, not yet completed Alexan Florence apartment complex comes with its own set of challenges. Thankfully it has a great team to support and facilitate the residents experience. Especially Mr. Israel Velasquez...

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Ashley

2022-02-17  

The team is amazing! Thank you for going above and beyond! Can't wait to use all of these gorgeous amenities. We have really enjoyed it so far!

Diana

2022-02-17  

Understanding the implications when moving into a new complex still under construction we have very much appreciated the positive attitude of the staff and their keen interest in helping resolving any issues that arise.

Mirela

2022-02-17  

This apartment complex is in a very great location. The staff is extremely helpful with any questions and the amenities are really nice! I’m so excited to spend the next few months here.

John

2022-02-13  

Our experience thus far at Alexan has been great. Attentive and responsive staff, beautiful, and clean building. Looking forward to the opening of the amenities

Brandon Eckroth

2022-02-12   Google

I just want to say, Alexan Florence has one of the best leasing teams I have ever experienced. Although we ultimately didn't end up going with the Alexan due to commute times to our jobs, we had one of the best tours we could've ever imagined from An...

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A Z

2022-02-11   Google

We toured the property with Anthony today. He answered all of our questions and helped us find our future apartment. We are excited about this place. Great location & amenities!

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Lisa

2022-01-25  

So far so good! Office staff and Cory, the concierge are all great. only wish there were black out shades at bedroom window. solved the brightness with tension rod and black out curtains.

Jeffrey

2022-01-23  

Alexan Florence has helped me tremendously in managing my move while being overseas on a deployment. They communicated quickly to any concerns and offered solutions to an effortless move. Thank you.

Saba

2022-01-21  

Beautiful place very modern design, my fav is the high windows very relaxing to watch! Very well trained staff, they always ready to help and assist and super friendly!

Mirela

2022-01-14  

Very happy — I would say it is clean, good location, it has a pool and gym. Apartment is spacious. The staff is helpful and pleasant. I really enjoy living here.

Cory Frittata

2022-01-05  

Updated: 2/20 This building is trying to be all “smart” but it’s not ready. It has set up “virtual keys” but it’s scattered amongst different apps. 2/20: the app issue remains to be fixed. Front door and package room app has currently gli...

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