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Ratings & Reviews

Here's what our residents and prospects are saying.

Darrin

2023-02-01  

Its a good location with everything within walking distance. For example, the mall, harris teeter, and various food places like Shake Shake and others.

Jason

2023-01-28  

Debbie is a great property manager! The public area cleaning staff are awesome! The gym has all of the machines and equipment I need to keep up with my lifestyle.

Sarah

2023-01-26  

I love living here! The amenities are definitely a selling point, I've been using the gym a ton more recently and it's such a nice space. The staff can be hit and miss on how friendly they are, but overall a great environment to live in.

Deandre “endless_introspection” S

2023-01-14   Google

The building jd well maintained and there is a 24 hour concierge. Parking in the second level can be tricky because space is limited, but it's usually manageable. The walk the thr pentagon city metro station is short. This place is dog friendly, and ...

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Guadalupe

2023-01-12  

Instrata at pentagon city is such a lovely apartment. The management really pays attention to detail such as the lobby alway smelly fresh and clean!

Julie

2022-12-29  

We absolutely love the feeling of home at the Instrata. Everyone is so nice and makes you feel so welcome and such a warm and inviting environment

Hal

2022-12-29  

So far I’ve really enjoyed the Instrata. The concierge team is wonderful and management puts together social activities which I like. The apartments are nice and refreshed.

Verified Resident

2022-12-27  

The staff and the location is great. however, the finish in the apartment itself could be improved for the rent being charged. Really enjoyed the proximity of everything during my stay here.

Hoang

2022-12-18  

Great location and amenities. Friendly staff. Maintenance is top notch as they do it every day so all common areas such as gym and business lounge are very clean.

Rustem

2022-12-18  

During the study of rental housing, the most profitable is to rent an apartment in the residential complex "Instrata". This choice is due to a number of advantages: - one of the low rental cost compared to other options. - there are promotions accord...

Hanna

2022-12-17  

Instrata has been a wonderful place to live at. The location is perfect the building is great, and I just love my apartment. Definitely happy I made the choice to live here 1 year ago,

Jun

2022-11-26  

Great neighborhood and close to the metro with lots of food options. Very friendly staff and nice apartment configurations and perks. The gym is fabulous and the amenities here are very nice.

Autumn

2022-11-19  

So far, the experience has been great! Leasing application took some time, but once it was approved it moved fast. Building is in a great location, and the updates to the units are modern.

Matthew Collins

2022-11-18   Google

What a great property and a wonderful property management company

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Hyoyeol

2022-11-17  

nice apartment, but hot water comes out slowly. It is okay in summer, but winter is coming. I have to turn water and wait until hot water starts. It took just a few minute, but time is hard.

Brandon

2022-11-16  

The staff are friendly and the location is great. The facilities are clean and maintance actually fixes your problems in a timely manner. Compared to the other horror stories I've heard from people living in other buildings, this was a wise choice.

Andrew

2022-10-31  

I am new to the building but so far I really enjoy it. The area is nice, the staff has been helpful, and the facility is kept clean. No complaints from me.

Sarah

2022-10-26  

All great minus the frequent renovation noise. Would love to have fewer days full of drilling and pounding while I'm trying to work. Other than that no complaints!

Michael

2022-10-18  

Instrata is the place to live! Great amenities, central location to all, and great customer service! With the Pentagon City Metro right there, it's super easy to get to work and everywhere else in the DCA.

Chadrick

2022-10-07  

I am loving it here. I am yet to have any bad experiences here. There are so many things in the surrounding area for you to do. Things for all types of people. You will never go bored.

Diana

2022-09-30  

Love this complex! The staff is very nice and helpful. Enjoy the activities that are available for the residents also how pet friendly it is!

Kayla

2022-09-28  

I have had nothing but a great experience in this apartment complex. The best part is the staff who have an attention to detail and are above and beyond in making sure residence have a good experience living here.

Verified Resident

2022-09-27  

Great apartments with quality amenities. The leasing manager is very prompt. The location is a huge plus because of everything being in close proximity.

Mia

2022-09-20  

Best apartment management company and community! I particularly love the concierge staff, the fact the gym is constantly getting updated (cool new TV mirrors!), and how clean the whole building is!

Xinyu

2022-09-14  

It is quite convenient living here. Several supermarkets, greenland and subway are within walking distance. I just move in and live here for half month. The sound insulation is not that good but the overall experience is satisfactory.

Ainur

2022-09-03  

I didn't have a good experience with Instrata. Especially, because the apartment itself is old, I've met a couple of roaches and dozens of fruit flies. And it's too noisy. However the location of the building is convenient.

Emon

2022-09-02  

I wish there was better communication and understanding with the managers :( Marcus and Walter are absolutely fantastic and make the Instrata

Alexander Johnson

2022-08-29   Google

Wife and I had a fantastic time at Instrata. Sad to leave!

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Verified Resident

2022-08-29  

Leasing staffs provided me with perfect service to move to Arlington, because they were very friendly. To rent my room, they helped my paper works. I loved how spacious the apartment was and how great the facilities were. The standard of finish, clea...

Caitlyn

2022-08-29  

Honestly I love living here! I wouldn't say I have any complaints. Our apartment is extremely nice and clean! The staff is all super nice and helpful as well. Only downside would maybe be the cost of electricity in the summer with the huge windows (b...

Sharon

2022-08-28  

It’s hard to believe that a year has gone by so quickly. Everyone at the Instrata and Bozzuto management have been friendly and helpful. It’s a lovely community to be a part of and I hope we’ll get the opportunity to get to know our neighbors m...

Jun

2022-08-23  

Nice apartment configurations and very courteous staff. Clean and modern space. The neighborhood is hard to beat. The amenities are very nice and the maintenance staff is also excellent.

Hyoyeol

2022-08-16  

Generally good. But slow maintenance. When we moved in, kitchen's cabinet wasn't clean. Bathroom cabinet smells rotten, not clean. Nice concierge staffs.

Brandon

2022-08-09  

The staff is friendly and the location is great. I've been very happy with my stay. Ventilation in the building and rooms could be better. It can be hard to breathe at times

Oleg

2022-07-27  

Excellent staff! When the work order was placed, it was taken care of the next day and the maintenance personnel are very friendly, as well as the outside contractors who work here.

Trent

2022-07-27  

Great building! Still getting to know the tenants and getting to know the amenities of the building. It has been great to use the pool and gym in the evenings.

Sarah

2022-07-21  

I love living here! The fitness center and pool are living up to my hopes and I never have any issues with noise. The only real suggestion I have is to speed up the maintenance response time, I've had to wait over a week for things that needed to be ...

Micaela

2022-06-30  

The community is beautiful and clean, which is what originally attracted us to the complex. But we dealt with hot water issues for four months where maintenance visited our apartment at least two times per week to try and fix our hot water issue. It ...

Bret

2022-06-30  

I really like the look and feel of Instrata. When I walk in every day, it's like a hotel which I love. Concierge and Debbie are always the sweetest.

Diana

2022-06-29  

Love this apartment complex! We recently moved from Texas to Arlington VA. Couldn’t of picked a better community to live at. Instrata has been very helpful with our transition.

Chadrick Gray

2022-06-09   Google

The Instrata Pentagon City deserves more than 5 stars. Theapartments are amazing, and the friendly staff makes your experience simply breathtaking. The amenities are great. A well-equipped gym has everything asa commercial gym. Pool table, lounge, an...

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Chadrick

2022-06-09  

My experience has been nothing but amazing living here. I have recommended the property to persons I know looking for somewhere to rent and I am More than happy to continue recommend here.

Jun

2022-05-18  

Maintains a clean look in the common areas, good amenities, very nice staff and nice apartment configurations. Rent can be a bit high but not much more than the surrounding area apartments. Lots of restaurants in the area and very walkable.

Christina

2022-05-16  

Debbie has been great even with a few minor snags. She came to great conclusions and ensured what we needed happened to her best ability. Always professional and we appreciate that.

Erin

2022-05-12  

It is very clean. The amenities are GREAT. The concierge is very helpful and I have loved my experience here so far. The gym area is something I especially love having.

Louis Michael

2022-05-05   Google

The Instrata Pentagon City is a nice community to live at in the Arlington area. I am happy to provide this review that summarizes my experience of living at the Instrata for those considering a place to live in the greater-Washington area. I would n...

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Stephen

2022-04-19  

I love it here. In the words of Dorothy from wizard of oz there is no place like home. Peaceful, happy energy always is a great experience here

Sarah

2022-04-18  

Super happy so far with everything this place has to offer! Just used the gym for the first time and it was super clean and equipment is in great shape, which is not always a guarantee in apartments. Looking forward to lots more good times here.

Sarah

2022-04-12  

Just moved in and I definitely already love it! The staff has been so helpful and patient and the other residents have been very friendly . Apartment was very clean upon arrival which takes this place up a notch over other ones.

Darrin

2022-04-12  

Live on one of the lower floors so could be a little loud sometimes. However, I will say its a fun community. With good amenities particularly the gym and pet salon.

Alex Miller

2022-04-09   Google

I've been at Instrata Pentagon city for just over a year and a half. I look forward to coming home and being greeted by the most welcoming staff, top-notch facilities, and fantastic location each and every day! Concierge Staff: Treasure works the aft...

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C W

2022-03-31   Google

I have lived at Instrata since 2016. I am moving to a larger apartment in the building in June. I have been getting a lot of extra packages some quite heavy and prefer to pick up in the evening. Treasure the evening concierge has been so kind to me. ...

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2022-03-31  

I asked a specific question about furnished apartments that they ignored twice-instead they are just trying to get me to come see the property...but I would like to know the answer to my questions first-so that's annoying...

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Emily Warren

2022-03-29   Google

I love living at the Instrata we’ve been here since 2018. The front desk managers Treasure and Marcus are THE BEST!

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Rebecca

2022-03-24  

The neighborhood, staff, and community is great! There is some issues with noise and members of the community leaving toys, bikes, wagons, etc. In the hallway or letting their children run up and down the halls at all hours of the day. But other than...

Felix Hernandez

2022-02-27   Google

Bellos apto

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Sharon

2022-02-26  

While we were away on vacation we had an issue with our kitchen sink. Even though we were worried about the situation, everyone at Instrata work together to resolve the issue. We were updated via email throughout the process. Happy to report that eve...

Adam

2022-02-19   Google

The staff is very friendly and I like the little events Bozzuto throws for us, but Instrata wouldn’t be the greatest place to live at without Treasure! :)

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Brandon

2022-02-17  

Friendly staff good location. I've lived here for 2 years now and will continue. Life is like a box of chocolates, or so I've heard, who is to say that is true. I'm not here to argue.

Chadrick

2022-02-17  

So far my experience has been great with the staff. I love the premises, and the neighborhood is amazing. Very convenient to everywhere that I need. Restaurants, mall, banks, gym etc. I will be more than happy to give recommendations to friends that...

Michael Bennett

2021-06-29   Google

Amazing location, for commuting to work and all things local. The staff and management are very responsive and the amenities are top notch! I've truly enjoyed living at the Instrata for the past 5 years.

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Nicholas Charles Weber

2021-06-15   Google

Wanda the new front desk woman is very rude and grumpy was not pleased on how she told my son what to do and she was complaining complaining to her coworkers in front of residents. Never smile and all She does is to give bad impression of Instrata ap...

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Edward Eilers

2021-04-28   Google

Great place to call home, good parking, plenty of amenities even though I never actually saw the complimentary coffee machine run. Pool, patio lounge and dog care facilities are nice.

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Ben Dover

2021-03-30   Google

I highly recommend living here. The building is very level with the ground so your furniture will not fall to one side of the room. The elevators go up and down smoothly. All of the dogs in this apartment building are very friendly and their owners l...

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John Vaghi

2021-03-10   Google

The team is excellent! Everyone knows my name within a month of moving in. The apartment is great so far too. No issues.

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Mercedes Chen

2021-03-02   Google

The location is within walking distance to everything needed including Harris Teeter, the shopping mall, restaurants, the park, and the metro. The amenities are well maintained, and the building is always clean. The front desk is really helpful, frie...

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Kelly Armstrong

2021-03-02   Google

I’ve been living at Instrata for just about 1 year and only have positive things to say! Reception Staff: They cater to every resident’s needs and are extremely accommodating. Specifically Karenis, Chris, and Marcus! They always ask how I’m doi...

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Doug Babb

2021-02-26   Google

I have been a resident (via Suite Solutions) at the Instrata for over 6 months and it was the best place i could have chosen to live. The facility is conviniently located to work and all the ammenities that i could ever need in the area. However, mor...

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Isabella Mekker

2021-02-19   Google

Honestly, Instrata is hands down the best place I have lived in the DMV area. The staff is so nice and very helpful. The front desk is really there for you 24/7 if you need anything and really try to make living here a pleasant experience. Shoutout t...

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Michael Joseph Lubinsky

2021-02-16   Google

Its been one day and its been great. I am walking distance to everything I need. Apartment is nice. A few of the outlets do not work, but the apartment is clean and quiet. It will make a great home once I get organized. Also, the staff is amazing. De...

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lmacnevi

2020-12-12   Google

Great place, great location!

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Glenn George II

2020-12-11   Google

Living at the Instrata for 3 years was a pleasant experience, with its optimal location, and luxury amenities. The management team is very professional and personal. All teams from the Concierge team, Maintenance staff, and Leasing/Management team ar...

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Kathy Nguyen

2020-11-09   Google

I lived here for 1.5 years. Location is superb (2 min walk to metro, right next to mall and park with tennis courts). The apartments have a spacious and organic home-like shape unlike many other buildings where the apartments look like squares stacke...

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Rachel Boyce

2020-09-18   Google

I lived at Instrata Pentagon City for a little over a year, and only moved out because I was moving cross-country. I absolutely loved everything about Instrata: The staff in the leasing office were always kind, helpful, and super responsive. Special ...

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Carolina Garin

2020-09-06   Google

I lived in that wonderful building last year for almost six months while I was studying in DC and everything was perfect The Staff rs too kind they solve all your problems, Marcus one of the staff helped me in each of my problems, as well as All, a m...

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Deandre Thomas

2020-08-29   Google

Nicety good location.

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Larry Roberts

2020-02-25   Google

Current resident here. I did not get a chance to shop around for places other then online so I had never seen the instrata before I rented it. Fantastic building and amenities. Concierge service is off the charts. I was even offered help carrying a b...

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2019-09-17  

I have lived at Instrata for a year now and I highly recommend it! The location is unbeatable--right by the Pentagon City Metro, by the mall and by Pentagon Row shopping. Three grocery stores are within easy walking distance. (Harris Teeter, Costco, ...

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Suite Solutions LLC

2019-06-19   Google

very satisfied, excellent work.

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Elora Majumder

2019-05-09   Google

We loved our time at Instrata Pentagon City. The staff and management were very professional, responsive, and organized. The facilities have just recently been renovated. The neighborhood and surrounding area is fantastic--you are near the Pentagon C...

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Janette Woods

2019-04-10   Google

From the moment I walked into the building. I knew that Instrata was a place I could call home ! Everything was tastefully designed and beautiful! The sales and marketing associate who gave me a tour, Jordyn, was excellent! She took her time with me,...

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Mayrene Acosta

2018-10-07   Google

Where do I begin about the superb experience I had while staying at the Instrata? I was very impressed by the whole experience. The gym, location, customer service, room, and price, far exceeded my expectations. I will definitely be staying here agai...

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Misha V

2018-09-02   Google

Update: After posting the initial review management was sincere in reaching out and working to find a resolution and explaining the bigger picture. Shout out to Debbie and Kelly for taking the time to address our initial concerns and working with us ...

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Sha Ke

2018-05-17   Google

Honestly, this building might be the best in this area. Great location, great apartment. I can give five stars to the building with no doubt. However, I will also give 1 star (I wish I can give 0) to the leasing office with no doubt. If you are lucky...

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Caroline Cobert

2017-11-09   Google

Love living here! I moved in a little under a year ago, and I'm really hoping I get to stay for longer. There has been a ton of construction and renovation that has impacted my ability to enjoy the amenities (lobby's been out of commission for like f...

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Christina Cajigal

2017-09-15   Google

The building is great and well-maintained, with renovations every couple of years to keep it modern! The staff is the best and take the time to get to know you, from the concierge to the maintenance team to the leasing office and apt managers! I have...

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Michael Williams

2017-07-29   Google

I love this place. I have lived here for a year now and just renewed my lease. My rates didn't go up a penny. Maintenance is great and very responsive. The management office and concierge are very professional and willing to help out with all my need...

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2017-01-31  

This property is so well located, the owners could rest, but they continually strive to be better. My entire unit was renovated before I moved in this past November, they offer activites, excel at amenities and the concierge are all attentive and per...

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2017-01-27  

It is a safe environment, well-maintained, and concierge is always available to help and answer any questions.

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J Monique C

2017-01-24   Google

Love my decision to move here. The staff at the leasing office are amazing. Friendly and professional. While I do not have many issues, when I do I cannot complain about how they are resolved.They think of the small details to make sure your move in ...

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2017-01-23  

Great place! Wonderful staff and neighbors that make you feel like you are living in a community rather than just an apartment complex.

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Vic Fraenckel

2016-09-16   Google

met with friends

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Aaron Sole

2016-09-04   Google

I've visited a few times this year, and couldn't be more pleased. There's plenty of parking, and it's very close to a metro stop that you can use to head into town.

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Dan McNamara

2016-08-19   Google

Wasn't in the building too long, just went up to a friend's apartment. But the accommodations appeared to be spacious and very nice.

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A C

2016-05-25   Google

Function was in was held in the theater room. Very clean, electronic equipment was state of the art.

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Armin M

2015-08-28   Google

We lived at Instrata for 18 months in a 2-bedroom 2 bathroom apartment. The location is perfect in the walking distance of metro, Fashion Center mall, Pentagon Row, and a lot more. I believe Instrata is in the best spot in that area location-wise. Th...

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Sarah Kelaita

2012-10-04   Google

Staff is very friendly and facilities are good. New workout machines and nice pool. Computer room for every residents' use. Apartments are okay -- layout is a bit awkward, but bedrooms and bathrooms are nice and large. I've found a few things wrong w...

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