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Instrata Pentagon City
Reviews

Suite Solutions LLC

2019-06-19   Google

very satisfied, excellent work.

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Elora Majumder

2019-05-09   Google

We loved our time at Instrata Pentagon City. The staff and management were very professional, responsive, and organized. The facilities have just recently been renovated. The neighborhood and surrounding area is fantastic--you are near the Pentagon C...

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Janette Woods

2019-04-10   Google

From the moment I walked into the building. I knew that Instrata was a place I could call home ! Everything was tastefully designed and beautiful! The sales and marketing associate who gave me a tour, Jordyn, was excellent! She took her time with me,...

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Pamela Anne

2019-02-15  

Great place to live staff is awesome.

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Linda_M527

2019-02-09  

I have lived at the Instrata since October 2017. I have never encountered such an amazing office staff such as the staff here at the Instrata. Debbie, Seyi, and Jordan are true professionals. I find them to be so competent and skilled at their respec...

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Mayrene Acosta

2018-10-07   Google

Where do I begin about the superb experience I had while staying at the Instrata? I was very impressed by the whole experience. The gym, location, customer service, room, and price, far exceeded my expectations. I will definitely be staying here agai...

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Misha V

2018-09-02   Google

Update: After posting the initial review management was sincere in reaching out and working to find a resolution and explaining the bigger picture. Shout out to Debbie and Kelly for taking the time to address our initial concerns and working with us ...

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Nonna Zoo

2018-07-19  

My experience living at Instrata Pentagon City has been wonderful. The entire staff - from the leasing office to the concierge to the maintenance staff - are excellent. Each person is always friendly, reliable, professional and honest. I moved here f...

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D Jonathan Mau

2018-06-13   Google

Location is great. 2 stars because management attempted to raise our rent this year by 34%. Also 2 stars because the carpet is very sticky due to their DIY carpet cleaning. Vacuuming does not remove the sticky feeling.

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2018-05-18  

Honestly, this building might be the best in this area. Great location, great apartment. I can give five stars to the building with no doubt. However, I will also give 1 star (I wish I can give 0) to the leasing office with no doubt. If you are lucky...

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Sha Ke

2018-05-17   Google

Honestly, this building might be the best in this area. Great location, great apartment. I can give five stars to the building with no doubt. However, I will also give 1 star (I wish I can give 0) to the leasing office with no doubt. If you are lucky...

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Anonymous

2018-05-15  

The staff is very friendly and the maintenance team (especially Raphael) is super helpful and responsive. The complex is very clean and is in a great location. They just added a ton of renovations that make the place look really great and often do fu...

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Ileana_G

2018-03-17  

Found this place through corporate housing and loved it so much I decided to stay! Been here since October 2014 and although things aren't always perfect, it is definitely pretty close. The only complaints I've ever really had were about other neighb...

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Username301

2018-03-15  

I was a resident at instrata from 2016 to this past month. I have lived in many apartments throughout Arlington and I have to give it up to the instrata community. I want to say I’m very thankful for the maintenance department especially, Rafael th...

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Anonymous

2018-03-13  

Instrata Pentagon City is community experience like no other, the staff are professional and courteous and go out of there way to share your experience with the community. The property recently completed renovations of the ground floor amenity area a...

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Sony225

2018-02-26  

Instrata community is amazing, from living right next to the mall and convenient to everything. The people over there are amazing, from concierge, maintenance, to manager. It’s like a big family and if you have a problem they will make sure you are...

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Caroline Cobert

2017-11-09   Google

Love living here! I moved in a little under a year ago, and I'm really hoping I get to stay for longer. There has been a ton of construction and renovation that has impacted my ability to enjoy the amenities (lobby's been out of commission for like f...

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Anonymous

2017-11-04  

I love living at the Instrata. The apartments are conveniently located to the mall, restaurants, stores, and the Pentagon. The staff is excellent, and treat each resident with the upmost respect. I am proud to call the Instrata my home.

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Christina Cajigal

2017-09-15   Google

The building is great and well-maintained, with renovations every couple of years to keep it modern! The staff is the best and take the time to get to know you, from the concierge to the maintenance team to the leasing office and apt managers! I have...

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Michael Williams

2017-07-29   Google

I love this place. I have lived here for a year now and just renewed my lease. My rates didn't go up a penny. Maintenance is great and very responsive. The management office and concierge are very professional and willing to help out with all my need...

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CXWINDC

2017-07-24  

Overall, I have been very happy living at the Instrata. I moved in early 2016 and have renewed my lease. The building is under renovation but they are doing their best to accommodate the tenants. It will be beautiful when they are done and they are p...

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hcosteveo

2017-07-02  

I have lived at Instrata Pentagon City since fall of 2014. Initially I chose the apartment for it's proximity to the metro, as I did not have a car. It is about a 5 minute walk, tops, to the Pentagon City Metro (yellow/blue). Parking is available and...

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Verified Resident 312045

2017-02-18  

Overall great experience. In walking distance to everything you could ever need including metro and restaurants. The staff is friendly and knowledgeable and are there 24/7 for anything you may need. Response time from management is also quick.

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Debbie Jones

2017-02-18  

Hope all is well. Mr. & Mrs. Marchand thank you for your kind words. We miss you! Bozzuto Management continues to manage Instrata Pentagon City! Warm Wishes, Debbie Jones

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2017-01-31  

This property is so well located, the owners could rest, but they continually strive to be better. My entire unit was renovated before I moved in this past November, they offer activites, excel at amenities and the concierge are all attentive and per...

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Verified Resident 305562

2017-01-28  

Everything has been wonderful. Amenities are well-kept and being renovated as appropriate, and all staff is helpful and meet needs in a timely manner. I would highly recommend this residence to anyone interested in renting in the Pentagon City area.

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2017-01-27  

It is a safe environment, well-maintained, and concierge is always available to help and answer any questions.

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Verified Resident 304089

2017-01-24  

I moved in January 7, 2017 (not 2015, as selected in question above for lack of choices) I have been here for 2 weeks and I am very satisfied with everything and everyone in the building. Leasing office know my name, building is quiet and clean. I ha...

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J Collier

2017-01-24   Google

Love my decision to move here. The staff at the leasing office are amazing. Friendly and professional. While I do not have many issues, when I do I cannot complain about how they are resolved.They think of the small details to make sure your move in ...

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2017-01-23  

Great place! Wonderful staff and neighbors that make you feel like you are living in a community rather than just an apartment complex.

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Verified Resident 302784

2017-01-20  

Instrata has by far exceeded my expectations thus far. I have only lived here three months but I have never experienced any problems. Management and maintenance have always been quick to resolve any issues.

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Verified Resident 300261

2017-01-13  

Pretty satisfied with the property. I guess it would be better if the apartment provides more info and something like manual to help newcomers settle down easier. It would be great to utilize the amenities. For example nobody seems to know how to tur...

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Verified Resident 300264

2017-01-13  

overall a very good living experience. i especially like the location because it's close to everything i need in terms of grocery stores, shops and metro. plus there's the bonus of being near the park and library. i feel like the size and quality of ...

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Verified Resident 300355

2017-01-13  

The apartment is great although I turned in my move-in checklist and no one ever addressed it. I followed up a couple times but no one ever came. ...........................................................

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Verified Resident 300414

2017-01-13  

Excellent property with a great management team. They is always someone available if you have an issue or questions. It's a great place to live! I would highly recommend Instrata to anyone. It's expensive but worth every penny!

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Verified Resident 300541

2017-01-13  

I have enjoyed living at Instrata Pentagon City. It offers a great location, right by the metro, Pentagon City Mall, and Pentagon row which has a lot of stores and restaurants. The rent is also comparable if not better than other communities in the a...

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Verified Resident 300611

2017-01-13  

Very nice property! The staff is professional and responsive to the needs of tenants. Facilities are kept in good repair and the property is located close to everything a person may need, accessible without a car. Metro at your doorstep.

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Verified Resident 300681

2017-01-13  

This community was home to me for 4.5 years. Located near metro, entertainment and shops. Minutes from the district. Property is clean and well kept. Lots of amenities and community events to enjoy. I would have renewed my lease again if it wasn't fo...

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Verified Resident 300687

2017-01-13  

This our first time living in a city. We didn't know what to expect. We find Instrata Pentagon City exceeds our expectations for staff interaction, convenience and value. If I were apartment hunting I would not rent anywhere else until I checked Inst...

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badgerz4lyf

2016-11-15  

All the staff is exceptional. Ms Wilson went above and beyond to get me into an apartment at the last minute even sending me pictures and video of the inside while I was in Colorado. Concierge and maintenance staff are professional, timely, and custo...

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Vic Fraenckel

2016-09-16   Google

met with friends

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Aaron Sole

2016-09-04   Google

I've visited a few times this year, and couldn't be more pleased. There's plenty of parking, and it's very close to a metro stop that you can use to head into town.

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Dan McNamara

2016-08-19   Google

Wasn't in the building too long, just went up to a friend's apartment. But the accommodations appeared to be spacious and very nice.

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Ty Ackerman

2016-06-08   Google

Great apartments, clean, updated, and great staff! Maintenance responds to issues very quickly

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A C

2016-05-25   Google

Function was in was held in the theater room. Very clean, electronic equipment was state of the art.

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Harvey Hamilton

2016-05-09  

Great location for car free life. Great building staff, very helpful.

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謝歌

2016-04-30  

房間很乾淨.傢俱高檔.有廚房.壁爐.洗衣機.哄乾機洗碗機.還有最好的king size的大彈簧床.可以睡的很舒服覺.地鐵購物都很方便.員工都很親切.位於美國維吉尼亞州.五角大廈附近…太多好的真...

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Verified Resident 219164

2016-02-21  

The staff are friendly and professional. They go above and beyond to make Instrata feel like a home for all residents. During a recent lengthy snowstorm, they showed movie in the community theater and provided meals to encourage resident interaction ...

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Verified Resident 219073

2016-02-20  

Perfect location with proximity to the Pentagon City mall and public transportation. Each unit is updated with granite counters and stainless steel appliances. Management goes out of their way to ensure that each person is happy with their unit and a...

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Verified Resident 214408

2016-01-31  

Very well-maintained and friendly management staff. Concierge services, my packages are always kept safe and I am always informed any issues with the building and surrounding area. They have activities for the residents and try to keep the building c...

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Ashley Finch

2016-01-27  

Thanks so much for taking good care of us during the snow storm. Your team went above and beyond

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Verified Resident 212514

2016-01-21  

This building is a well-maintained, clean, and quiet. The staff and management are all friendly and extremely helpful. Even though we just moved in in December 2015, we have been extremely happy living here so far and are looking forward to the rest ...

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Verified Resident 207081

2015-12-23  

Instrata Apartments is modern as they have free computer bays, convienent meeting areas, game room, movie room, gym and sauna. Instrata is clean and always quick to maintain a quality image. The staff and residents are friendly. Simply, Instrata is i...

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Verified Resident 201185

2015-11-28  

So far an incredible experience. An incredible apartment, in an amazing location with fantastic amenities. The staff has been helpful and friendly, as well as responsive to any issues or requests. The building is well maintained and truly provides a ...

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Verified Resident 200896

2015-11-25  

Excellent location, friendly staff, good value for rates, safe and well maintained apartment building. Pentagon City location has all needs covered , from shopping to restaurants to personal service. Best combination in the DC areas.

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Verified Resident 199949

2015-11-21  

I love this property. It is very clean and well-maintained. The amenities are great. The staff are very professional and know me by name. There are a lot of community events and there is a real sense of community here that I have not seen in other bu...

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Piet Van Gijseghem

2015-11-11  

Excellent

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Sparklz Jonée Ellis

2015-10-17  

That is the biggest mall that I've enjoyed walking thru. They have have everything, even stores across the street. This area keeps you involved and busy.

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Jim-Deana Marchand

2015-09-23  

Lived there for 4 years! Great management and close to everything. Metro is a half block away and the Pentagon City Mall is next door--what more can you want? The also have short term and long term rentals.

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2015-09-21  

I moved to Pentagon City from another state and was not in for the treat of an apartment that it was. From my tour to leasing, everyone (and I mean EVERYONE) I came in contact with was extremely helpful. To top it off, there is a huge mall right behi...

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2015-08-30  

We lived at Instrata for 18 months in a 2-bedroom 2 bathroom apartment. The location is perfect in the walking distance of metro, Fashion Center mall, Pentagon Row, and a lot more. I believe Instrata is in the best spot in that area location-wise. Th...

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Anonymous

2015-08-28  

We lived at Instrata for 18 months in a 2-bedroom 2 bathroom apartment. The location is perfect in the walking distance of metro, Fashion Center mall, Pentagon Row, and a lot more. I believe it is located in the best spot in that area location-wise. ...

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Armin Mehrabian

2015-08-28   Google

We lived at Instrata for 18 months in a 2-bedroom 2 bathroom apartment. The location is perfect in the walking distance of metro, Fashion Center mall, Pentagon Row, and a lot more. I believe Instrata is in the best spot in that area location-wise. Th...

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Judi Ludwic

2014-08-18  

INSTRATA is THE place to live in Pentagon City. They cater to their residents and their needs.

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Beatriz Elena Jimenez Ocampo

2013-12-11  

Lindo lugar.

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Cameron Song Sellers

2013-03-20  

Great place to live!

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Foster901

2013-02-15  

Too expensive, unfriendly staff and at times very unprofessional, pest problem, dogs pee anywhere, your mail gets lost from the front desk, business center is always down, overpriced apartments with cheap appliances. Anyways you can get a better plac...

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Anonymous

2013-02-14  

I have lived here for one year. Absolutely Love it!! The front office staff was courteous and worked with us to get in and when our family expanded they assisted us in moving to a new, updated apartment. It is quiet here and everyone is friendly. I a...

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Sarah Kelaita

2012-10-04   Google

Staff is very friendly and facilities are good. New workout machines and nice pool. Computer room for every residents' use. Apartments are okay -- layout is a bit awkward, but bedrooms and bathrooms are nice and large. I've found a few things wrong w...

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jwrappaport

2012-09-09  

Current tenant - will be here until Summer 2013. Have enjoyed my time here, but doesn't seem worth the price now that I know about the continuing construction plans. If you don't ever work nights and will be out of the apartment most weekdays, you wo...

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Anonymous

2012-01-14  

TDY here for military duty. Great location! Walking distance to food, drinks, shopping, and outdoor activities. I went through Marriott ExecuStay. Two bedroom, two bath, fully furnished - all good stuff. Great gym in building, very friendly staff, pr...

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Anonymous

2011-10-04  

The apartments are being upgraded in the interiors, therefore, due to the poor construction of the building, the drilling reverberates throughout the entire building. Though this doesnt happen everyday it usually happens every other day and is EXTREM...

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Anonymous

2011-02-08  

I lived here for one year and finally couldn't take it anymore and had to move. In fairness, I was naive and should have known better considering my experience when initially looking. I was new to the area and desperately wanted a convenient location...

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Anonymous

2010-10-09  

My husband and I have lived here for two years and have really enjoyed our time here. We have a great view of the soccer fields and have really enjoyed watching games from our balcony in the evenings while drinking a margarita. The location is unbeli...

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Anonymous

2010-08-05  

1) NOISE: Occasional loud street noise since the fire station is just down the street. The great location more than makes up for it though I think. Very quiet interior except for occasional noise from neighbors (faint noise if they argue very loudly)...

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Anonymous

2010-08-03  

Old and Expensive, there are better properties in the area.

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Anonymous

2010-02-28  

The good: Location--very close to metro, mall, parks, and pentagon row. Amenities--Movie room, pizza night every week, fresh baked cookies, friendly 24hr front desk, ample gym and pool. The bad: Elevators are slow. No FIOS available. Shoddy kitchen c...

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Feimster

2010-01-05  

Perfect location. Who can beat living in a place right next to one of the most well known malls. You are on the same black as a metro stop which can have you anywhere in DC in no time. For those that are experienced with DC and pricing, knows that li...

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Anonymous

2009-09-13  

Recently spent 60 days at the Metropolitan at Pentagon City with my family of 4 as part of a military relocation to DC. Couldn't have been happier with the stay. Room was a huge 2BR/2BA with family room, dining area, full kitchen, balcony, etc. Very ...

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Anonymous

2008-12-09  

I am a federal employee on a long term temporary duty assignment, and signed a lease with this property because they accepted my government travel card for payment of my rent. On December 1, 2008, tenants were abruptly informed that Kettler would no ...

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Anonymous

2007-12-06  

What you see is what you get and so much more. The office staff is so helpful and always willing to serve you with a smile. The amenities are unlike any other place I have ever lived. There was even a write up about them in the Post a few months back...

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Anonymous

2007-04-22  

The Metropolitian is nice and has the amenities one would want for the price. Great location and since the building is fairly new the floorplans are sensible and meet expectations. My only complaint is the pool season. I take it this is a DC/Arlingto...

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roadking138

2007-04-17  

I had the great opportunity to live at the Met Pentagon City. I found the staff extremely helpful. The 1BR I rented was outstanding! I found the community quiet and friendly. I had an "interior" apartment (had units around me) and hardly never had to...

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BC3esquire

2006-08-22  

What can I say?? I must have found heaven. My apartment looked terrific when I moved in and the office staff was very accommodating. Barbara always gives me a warm friendly hello every morning. Maximo is always willing to help in whatever way he can....

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Anonymous

2006-08-11  

You need a digital key to enter the front door, back door and come up the elevator from the parking garage. However, you can come right up the back steps from just within a few feet of the parking garage door without a key - come right into the main ...

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Anonymous

2006-05-28  

I was the person that reviewed this property in May-before I arrived, with mixed emotions because of the confusing reviews I had read. I have now lived here for 8 months and love it! The office staff could not be more friendly or helpful! The locatio...

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Anonymous

2005-08-19  

Like many apartments the Metropolitian concists of a variety of people from all over the place. More so at the Metropolitian as the location serves a great location for so many here for the government. Located a short walk or one stop from the Pentag...

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Anonymous

2005-05-18  

I was there during the summer of 2003, and enjoyed every minute. The staff were always friendly and helpful. (Sometimes people reflect the way they are treated....)

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Anonymous

2004-11-20  

You can tell who rented from Corporate Housing - most don't pay for it themselves. Met and KSI are creeps to deal with. They get away with charging over $3300 for a two bdrm - from corps or taxpayers. It appears that's all they want in there. Many w...

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Anonymous

2004-09-21  

Location: Located literally a minute's walk from the Pentagon City Metro stop, Best Buy, Borders, Cosco, California Pizza Kitchen, Chevy's Mexican Restaurant, a 15 second walk from the 3 1/2 floor Fashion Centre at Pentagon City (the nicest mall I've...

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CARLOS.ESCADA

2004-07-26  

I have just reviewed all of the comments and am totally confused. Even reviewing the comments written about the time frame I lived there. My stay was wonderful! Sure, there were times when I had to address issues, but they were resolved in an expe...

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Anonymous

2004-05-18  

This is an incredibly nice apartment community. There are dogs everywhere and everyone even gets together to have "Yappy Hour" with their dogs. Everyone is so friendly and helpful here, from the leasing staff to maintenance and the front desk. The ap...

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Anonymous

2004-04-28  

I spent only 8 months living here in a temporary housing situation. Still, I LOVED it, and wish I was still living there. Yes, it was pricey, but I found parking easy and adequate, the staff incredibly friendly (they even knew my name vs. the plac...

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Anonymous

2004-03-15  

I have lived at the Metropolitain since May 2003 and have waited to write a review. I think the apartment complex is very nice, safe, and comfortable. As a single woman living alone, I appreciate the helpful front desk, kind staff, and security. ...

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Anonymous

2004-01-29  

I would have to agree with some of the previous comments regarding maintenance. The maintenance supervisor is horrible. He is the most arrogant, pompous jerk you will ever meet. He thinks that he is the greatest think out there, and he is actually th...

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Anonymous

2004-01-17  

I have to agree with the previous review, talking about the building vs management. The complex is very nice, but you pay for more then just space. The management is unreliable and never seems to address issues in a timely manner. The maintenance man...

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rentmyshare

2004-01-10  

Can we please have accurate reviews? I have lived/stayed here for almost 2 years. And yes it has not been perfect. I wrote one of the first reviews. And some things I wrote have changed but not many. Be fair. If your problem is a management or...

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Anonymous

2003-12-30  

Hey Complaining Neighbors, These comments are out of control. What a bunch of cry babies. Maybe if some of my neighbors followed the parking and pet policies we wouldn´t have so many issues for you to complain about each day. There is a reason yo...

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benz2003

2003-11-24  

IF YOU LOOK AT THE DATES OF THESE COMMENTS FROM JULY 26,2003 THRU MAY 30 2003 ALL OF THE COMMENTS HAS BEEN MADE EVERY OTHER DAY OR EVERY OTHER 3 DAYS.THIS PERSON DOESNT HAVE A LIFE. THIS BUILDING IS ELEGANT AND THE FRONT DESK STAFF AND THE MANAGEMENT...

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Anonymous

2003-07-21  

I have lived here for about a year now and there have been many people (staff) to come and go. I don´t understand if people are quiting are getting fired. I must say I was very impressed with the community when I first saw it. The rent is through...

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shoreyn

2003-07-13  

Lived here for over a year (since it opened), initially thought they had small issue that were easy to figure out. Then discovered that the issues are getting bigger and worse. *Rude and MOODY Management - professional liars. *Horrible Resident S...

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Anonymous

2003-07-02  

I had a reserved parking space but was towed nad had to pay 85 because the towing company made a mistake and the -------politan would not work with the towing company. The noise from the new construction kept me up all day, and when I asked to be mov...

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Anonymous

2003-07-01  

The Metropolitan has some great things going for it. The look and size are nice and the location is one of a kind. Right next to a mall, metro, bus stop, restaurant(s). However the strengths of this building stop right about there. None of the staff ...

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Anonymous

2003-06-27  

I have lived here a while. There are some great people working here and some not so great. Jennifer Craven is leaving. To her claim it is to be closer to home. Not what I hear. The Metropolitan has been involved in lawsuits. It was a condition of one...

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Anonymous

2003-06-11  

I just found out about this site and I thought it would be fun to see if my complex was listed and what people were saying. I had not planned to write but I couldn´t help it after all the negative comments I was reading and I don´t feel they are b...

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Anonymous

2003-06-02  

I am a recovering former Metropolitan Resident. I ditto the prior negative reviews. The last two reviews read like the Metropolitan brochure. They appear to be staff plants. My overall experience with this property was negative. Aesthetically the pro...

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Anonymous

2003-05-30  

The 3 May post says it all. I was one of those corporate residents. During my lease, my cable was disconnected for a total of eight weeks before the staff decided to pay the bill. I actually received collection notices from the cable, telephone and u...

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Anonymous

2003-05-30  

I LIVED AT THE METROPOLITAN FOR ALMOST 2 YEARS ITS A GREAT PLACE TO LIVE, THE STAFF IS FRIENDLY AND PROFESSIONAL AND THE MANAGEMENT TEAM IS ALWAYS ON POINT, WHEN IT CAME FOR REPAIRS IN MY APARTMENT AND CUSTOMER SERVICE. I HAVE ABSOLUTLY NO COMPLAINTS...

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Anonymous

2003-05-30  

I´am a current resident here at The Metropolitan and I need to say that these responses I have read is inacurate. The management and the front desk staff down to the maintenance team has treated me with respect and outstanding customer service over ...

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Anonymous

2002-12-16  

Don´t be fooled by the fancy appearance and plentiful promises. This is KSI´s first attempt at High-rise resdiential and it is one of the most ineptly run businesses I´ve ever encountered. The management is the biggest disapointment. They smile a...

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