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The Palatine Apartments
Reviews

Jennifer

2020-07-01   Google

I’ve lived at the Palatine for almost two years, and I am still constantly surprised by the commitment, courtesy, and thoughtfulness of the staff who work here. The maintenance team—Jorge and Vicki—have always been very swift and responsive wit...

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Sara

2020-06-30   Google

This is a great building. The front desk and all staff here are extremely accommodating (especially during a pandemic!). Great community!

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Anonymous

2020-05-17  

I love it here. Maybe people who live in apartments closer to the townhouse experience noise - I rarely do, except from Fort Myer sometimes. The team here is incredible, too - Tim and Olivia, the concierges, are absolutely amazing.

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Theressa Gordon Ruckstuhl

2020-04-12  

The Palatine appreciates its residents - even giving "thanks and chill" gift bags during this quarantine! Thanks Palatine Staff

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Andy_W912

2020-04-05  

We have been extraordinarily happy with our decision to live at The Palatine. The process of visiting the building went well, as did the actual lease-signing process. From the move-in onward, the entire staff has been a dream to work with, from the c...

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Andy Walker

2020-04-05  

We have been extraordinarily happy with our decision to live at The Palatine. The process of visiting the building went well, as did the actual lease-signing process. From the move-in onward, the entire staff has been a dream to work with, from the c...

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Andrew Walker

2020-04-05   Google

We have been extraordinarily happy with our decision to live at The Palatine. The process of visiting the building went well, as did the actual lease-signing process. From the move-in onward, the entire staff has been a dream to work with, from the c...

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Rana A

2020-04-03   Google

Moved in recently, had some issues in the apartment with appliances, as soon as I sent in a request they were very quick and responsive. The maintenance team is hands down amazing. Jorge and Vicky are super professional, friendly, and genuinely care ...

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Jennifer Locke

2020-03-19   Google

From the day we moved in, the maintenance team has been amazing. We had a few small issues but Jorge and his team took care of them same day.

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Brette Lawrence

2020-03-17   Google

Jorge and his team and the front desk staff were very helpful as we settled into our new unit! We’ve loved living here, it’s very quiet and well maintained.

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Thiago Frare

2020-03-16   Google

I’ve living in Palatines for a while and I really like it. Nice location, has everything close and the condo is amazing. Also want to say thank you for the maintenance team: They are incredible. Always working super fast and clean. Jorge and Vicki ...

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s Inofuentes

2020-03-16   Google

We’ve been at the Palatine for 5 years and love living here! We’ve lived in other buildings in the area and they cannot compare. The Palatine was reportedly at first built to be condos, and you can tell: the island, marble counters, applicances, ...

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Carey Galst

2020-03-13   Google

We have lived at The Palatine apartment for about 5 years. We love the location and convenience of access to the city and all the best of Arlington. But I’ll tell you the best thing about The Palatine is the maintenance staff - especially Jorge and...

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Victor Yu

2020-03-13   Google

Management and maintenance staff have always been super friendly and helpful!

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Nickie Denick

2020-03-09   Google

I can't say enough great things about the management but a particular shout out to the maintenance team here. No matter the issue - large or small - the maintenance team is on top of it immediately and always ask if there's "anything else they can do...

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John

2020-03-06   Google

Fantastic place to live - in the heart of Courthouse. The maintenance team and concierge staff are extremely friendly, helpful, responsive, and professional. The building is always clean and maintenance requests are almost always resolved the same da...

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Gautam Ramnath

2020-03-05   Google

Ive now lived at the Palatine 3 times since 2009 and have loved every experience. Outside of the great location, the management has been helpful when rotating back from overseas assignments but more importantly, the maintenance crew (Jorge, Vicky, Gi...

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Nicole Thomsen Hirsch

2020-03-04   Google

My husband & I lived here for about a year, and it was the best- we would have stayed indefinitely if not for a cross-country job change. Tim, Olivia, & Kevin at the front desk, Jorge and the entire maintenance team, and the leasing staff are all inc...

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Theressa & Mark Ruckstuhl

2020-02-28   Google

Lots of great things about The Palatine. The maintenance team, in particular, does an outstanding job....always prompt, courteous, and professional. The best in this area by far.

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Kevin Gandhi

2020-02-14   Google

The Palatine has been our home for more than 3 years. The apartments are great and a perfect location near DC. The team here, including the maintenance and concierge staff, has always been fantastic.

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Anthony Swartz

2020-01-04   Google

To say the maintenance team here at The Palatine are exceptional without exception would be an understatement, for any issues I have had in my apartment there response and attention to detail are above and beyond exceptional! Jorge is the rockstar of...

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Matt Lenard

2019-10-01   Google

I have lived here for approximately 3 years. The maintenance staff is far and away the best group I have been around in my 12+ years of apartment living. They are quick, friendly, responsive, and most importantly able to diagnose and fix any issues y...

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Jennifer Parks

2019-07-01   Google

I lived at the Palatine apartments for 5 years and loved it. I would definitely live there again if I ever moved back to the area. Maintenance is prompt and friendly but these are great units and don't need a lot of maintenance. Great location, great...

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Rachel Eunbie Park

2019-06-17   Google

Overall great building to live in. I want to give a particular shout out to the maintenance team! They are always so prompt and attentive to any requests.

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bobandkrissy

2017-12-18  

The staff and maintenance team at Palatine are exceptional and provide fast and caring support. They are all professional and courteous and truly care for supporting residents. We love living here mostly because of them! The location is great and the...

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Anonymous

2017-11-16  

We just recently moved into the Palatine and it is the best decision we could have made. The management and maintenance staff go above & beyond for every little thing. Jennifer and Peter in the Leasing Office really helped us throughout the entire mo...

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Anonymous

2017-10-24  

I recently moved back to Arlington and have been incredibly pleased with the apartment and staff, really gone above the norm and impressed. The unit is in a great location and I could not be happier. The quality of the interior and space is great. Th...

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Andrew Steele

2017-09-26   Google

beautiful building. quiet. great location. Leasing office will work with you to make your dream home happen, but you may have to be persistent because they're busy. Gym is great. People are friendly. RECOMMEND.

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careygalst

2017-07-12  

We love living at The Palatine. The location is great! The concierge and office staff are always very helpful. We have always received quick responses from the maintenance team. The units are updated and well-maintained. The location is directly acro...

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Peter Ildefonso

2017-07-06   Google

I've been here going on 3 years. The place is the best. You can't hear a noise from your neighbors and the staff is incredible.

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Kendall King

2016-12-19   Google

very very friendly staff , the best maintenance service I have ever experience at my apartment . Apartment is perfect !

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Tmondhallie

2016-06-23  

Having lived in the building for 2+ years I have nothing but positive things to say about the building and how it is run. The walls and floors are solid so there is very little to no neighbor noise. The building has a great range of people, however i...

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Anonymous

2016-06-12  

It is a noisy place. There is construction in the area that goes on in the morning. Also I am writing this review after calling the front desk to deal with some noisy neighbors at 4:30 in the morning. It happens front time to time here. I have notice...

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Jacob Brown

2016-02-02   Google

Disclaimer - moved out 7 months ago (and loving my new place). I was pretty disappointed with the experience. The one plus is the absolutely fantastic doormen (and ladies). outside of that I can really only comment positively on the coffee machine. t...

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Alexander K.

2015-09-04  

I moved the Palatine three years ago and it has been great. Apartments are spacious and very quite. The building is well maintained and if there is an issue staff is on top of it quickly. The common areas are well kept. Pool is great place to relax o...

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Desire C.

2015-08-31  

we have been living here for 3 years. Overall we like the apartment and love the location as it is convenient to the metro, movies, restaurants, etc. only complaint is how expensive this place is. The amenities are not great. Pool is small and not en...

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Matthew G.

2015-07-28  

I have lived at the Palatine for one year. For the most part it has been a wonderful experience, so much so that we have renewed our lease for another 13 months. Pros: great, large apartments relative to those on the Orange Line corridor in Arlington...

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BAL5

2014-06-17  

The clientele at the Palatine has really gone downhill in the past 4 years that I've lived here. Lots of loud, younger adults now when it used to be working professionals and families. The pool is constantly packed with non-residents. They instituted...

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Anonymous

2014-01-22  

After living here for several years, I would no longer recommend the Palatine. The new management company, Bozutto, has made the place very unpleasant. Despite paying an amenities fee upon move-in, the televisions in the gym have not worked for month...

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IOWA1313

2013-09-23  

I like the place. Accross from Police Station. 1 block to AMC Movies, 2 blocks to Metro, 6 blocks to Safeway ( but they deliver. Lots of young people in their young 30 to 35 r=ange Lots of lawers and professionals, I am retired and make over 200K per...

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Bobrenter33

2013-09-23  

Living at the Palatine for the past year has been great! It's conveniently located to the metro (5 min walk) and to several restaurants/shops. Staff (especially Bruke) are extremely friendly. The apartments are well built and maintained. I would reco...

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Anonymous

2013-09-12  

I can't believe anyone on here is saying the management is great. I've run in to ---- once or twice, who is great. She's the actual building manager. But ----, the assistant manager who is in the office every other time I've had to stop by is worthle...

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Anonymous

2013-05-08  

This place has improved tremendously, but still has few things to change. The management team, location, and amenities are all great! However, our family believes that this problem must be fixed. We have three people living in our 2 bedroom apartment...

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trimiller903

2013-02-19  

Management is amazing at the Palatine! They are so helpful and responsive. Apartments are beautiful and updated! Facilities are great, pretty decent sized workout center and nice outdoor pool. If you need a bigger gym fitness first is just down the s...

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Anonymous

2013-02-06  

I have lived in the Palatine for almost a year now and would highly recommend the building. It's a great location in the heart of Courthouse just a short walk to the metro, CVS, movie theater and several restaurants. The quality of my apartment excee...

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jfe123

2013-02-05  

Location is great. Can walk to everything one might need. 6 minute walk to metro and easy access to both DC and highways to get out of town. Gym in building is nice and the unit is reasonably large. Walk-in closets in both bedrooms. Building is aroun...

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tex49034

2013-02-05  

Great location - Close to the metro with easy access onto route 50 Building Amenities - rooftop pool on the 8th floor is great. Gym is acceptable if you are looking for a few treadmills or elipicals... they do have a set of free weights. Unit Ameniti...

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Anonymous

2013-02-04  

This place is good, but could be great if the management was more communicative and cared a little bit more about the residents. The building is in a great location and the units are very modern with contemporary finishes. It's pet friendly and has a...

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Anonymous

2012-07-03  

The palatine experience till now has been splendid. The apartments are brand new, well ventilated with enough light & air. They have been designed meticulously with a convenient well thought layout plan. The kitchen is nicely furnished with good qual...

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Anonymous

2012-06-26  

Parking has been a total nightmare. Parking payment does not guarantee you a spot and the management has no idea who has been reserved a spot. It hasa become quite unbelievable and makes you wonder what else is being so mismanaged.

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Matt Jones

2012-06-15   Google

I just moved in and this palce is simply awesome! The building is great. The office staff bent over backward to make sure my wife and I felt at home and everything in our apartment was handled! The concierge is there 24 hours and is always polite and...

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Anonymous

2012-06-14  

I have lived at The Palatine for the past four months, and it has been a great place to live!! Compared to the last building I lived in there is virtually no noise from the other residents in the building. Palatine is in a great location and the staf...

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Anonymous

2012-05-06  

The maintenance staff are ------ - never follow up, do not know how to fix anything, "yes" you but never do what they say. The materials they use when they do fix something are shoddy and break right away. This management is the worst.

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Anonymous

2012-01-02  

At the beginning, it was very nice with the old management, but when kettler took over the whole entire building went down. kettler fire the old management staff, their conceirs, and maintenance department. In the past these people did a fantastic jo...

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Anonymous

2011-08-26  

The apartments themselves are great. Stainless steel appliances, large floor plans, and convenient to the metro, and well-maintained facilities. My qualm is with the new management. Though I was trying to do something complicated with my lease (my ro...

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Anonymous

2011-08-03  

Totally agree with the recent comments. The Palatine was a very nice building - but with the new managment under Kettler - they have certainly lost that distinction. It is a pricey building and you expect the management to be at least adequate. The n...

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Anonymous

2011-07-03  

I've lived at this apartment, and had a good year. Having said that, I'm moving because of a building takeover and subsequent management disarray. This may be common with building transfers, but seems worse than last time, and more disorganized than ...

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Anonymous

2011-06-27  

Count me as another resident fed up with the new management. They are rude, incompetent and totally non-responsive to resident questions/concerns. Its a shame because the building and apartments are very high quality. Just hope you never have to go t...

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Anonymous

2011-06-16  

I lived here for a long time and I have to say that a new Kettler management is the worst of all. With previous management we felt here like in Home.NOT ANY MORE!!! It was quite building with smiling people that welcome you every day. They always wan...

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Anonymous

2011-01-28  

I've lived at The Palatine for over two years now and highly recommend the property. I had high expectations moving into a new building and they were all pretty much met. The Pros: The building was completed around July 2008. The building was origina...

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Anonymous

2011-01-25  

Management suck, we had to relocate and you can not negotiate early lease break out.

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Anonymous

2010-12-18  

Lived here for about a year and half. Nice management staff, very responsive. Great location as well. Rates are normal for the area.

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Anonymous

2010-12-08  

I have lived in The Palatine for about 10 months and my experience has been great. When I relocated from the Southeast area of the country I checked several buildings in the Arlington Courthouse area and I was impressed with the quality of the buildi...

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Anonymous

2010-12-03  

As former home owners our adjustment to apartment living has been made easy at the Palatine. Staff worked with us on our issues with move in date and we were able to move in earlier to save on storage. The office staff is extremely nice and friendly....

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Anonymous

2010-12-02  

I have been here about 5 months and love it! The builing is always very clean and beautiful. The office staff have all changed since I moved in but the new staff is always very friendly and helpful. Von & Dereka are wonderful. The police department i...

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Anonymous

2010-11-27  

I really enjoyed my experience living at the Palatine. The management staff was always very approachable, friendly, and responsive to any needs or concerns I had. The common areas (gym, pool, residents lounge, exterior, etc) were always clean and wel...

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Anonymous

2010-08-31  

We've lived in a bunch of apartments in the area and this by far is the best. Management is great (both old and new). They really made us feel at home. They go out of their way to really help ensure the lowest rent possible and offer plenty of incent...

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kryselli10

2010-05-18  

After reading the last review, I was actually shocked to see the claims that management has gone downhill. I've lived here a little less than a year now and I have to say, out of all the apartment buildings I've lived in, the service and prompt respo...

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Anonymous

2010-05-06  

There has been a dramatic deterioration in management since Crescent Heights took over from Bozzuto as the management company in Palatine. The new team tries hard but it is simply not at the same level of professionalism. There are multiple slippages...

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Anonymous

2010-01-20  

I have lived here for over a year and The Palatine is a pretty good place. The staff is friendly and responsive the area is very safe - helped by the police station around the corner. The apartments are nice and the building is very clean and well ma...

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Anonymous

2009-10-16  

From the initial tour and move-in to the present, I have been completely satisfied with the entire process, help and support given by the management of The Palatine. We have had minor maintenance needs that were immediately and professionally fixed. ...

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Anonymous

2009-05-30  

The apartments are brand new and have amazing amenities. The staff is very nice and always helpful. Maintenance requests, even though there have been very few, are done within the day. The location is great. Close to the metro. Lots of restaurants an...

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Anonymous

2009-01-21  

coundn't be any happier. Staff is great, love my apartment and location is key.

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Anonymous

2008-12-08  

Excellent building. Great facilities and the management office staff are all great. They are extremely helpful and very friendly. Everything is very convenient.

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