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Ratings & Reviews

Here's what our residents and prospects are saying.

Winter Cold

2022-11-15   Google

10-15-22 Amazing staff. Friendly!!!

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Taylor Daly

2022-08-26   Google

We lived here for two years - our entire time living at the Palatine was excellent. Really nice apartments and amenities, but the staff (especially Jorge and Tim) make The Palatine truly stand out!!

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Nikki Simmington

2022-08-12   Google

My experience was not positive overall. The policies in place are ridiculous and not progressive. If you have a matter of Truth that supports an error this property does not have the ability to or cares about the Truth. They make decisions that are b...

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Jessica Kuntz

2022-07-22   Google

The building/apartments are quality construction, and as such, are some of the quietest apartments I've founded in in the area. The Palatine staff is great - most notably in ensuring that a high value UPS delivery that arrived a few days after I move...

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Timothy Ritter

2022-06-01   Google

I have lived here for 2 years now and have has nothing but good things to say and a great experience. The staff is extremely friendly and the maintenance crew has always done quality work on little to no notice. Would definitely choose to live here a...

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Boyao Wang

2022-05-23   Google

Nice service! The maintenance team respond very quickly! It's very friendly to international students to apply! Good experience to live here!

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2022-04-14  

When I first moved to Arlington this was always my favorite building! The style of the apartments and furnishings is great - updated and chic but not too modern. The location of the building is ideal - right in the heart of Courthouse and walking dis...

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2022-04-02  

I did the whole leasing process from outside the US and the team Harry/Olivia were very patient, kind and helpful throughout the process. I knew I liked the apartment at my first online viewing with Olivia but online and reality are never really the ...

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2022-03-30  

The staff at Palatine is Fantastic and very Professional! Jorge has been very helpful and reliable for all maintenance needs at the community.

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2022-03-23  

I have had the pleasure of working with Harry, the property manager and Jorge. They all really make up a great management team. Their responsiveness as well as willingness to collaborate is impeccable. Goes to show how committed they are to serving t...

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Jackelyn Flores

2022-03-23   Google

I have had the pleasure of working with Harry, the property manager and Jorge. They all really make up a great management team. Their responsiveness as well as willingness to collaborate is impeccable. Goes to show how committed they are to serving t...

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Kevin Jones

2022-03-23   Google

The management and service team have been great to work with over the past few years! They are hardworking, professional, friendly and you can tell they truly care about the community and its residents.

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Richard Flores

2022-02-22   Google

We enjoyed our two years at the Palatine very much. I cannot recommend it enough! The maintenance staff are incredibly timely and efficient, and they were always so kind to my one year old son. Very friendly management team and the best concierge in ...

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Jason Cayanong

2022-02-16   Google

Tim is the best concierge ever! He is a delight in the lobby and extremely helpful with any questions or service my family has needed over the past 2 years. The Palatine is a MUST stay for anyone looking at Arlington as a location.

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Nicole McTernan

2022-02-16   Google

Every time I have to call maintenance, Mauricio comes promptly and solves whatever problem I have in my apartment. This morning, he saved my favorite necklace from the drain! I greatly appreciate his help.

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2022-02-15  

We have enjoyed living here. The staff is super nice and always helpful. Tim is always smiling and ready to help. The maintenance team, Jorge and Mauricio, come right right up every time we need something fixed. I highly recommend Palatine Apartments...

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2022-02-03  

Super staff at this building. Especially responsive and quick maintenance team, and an easy online maintenance request system. Hats off to Jorge and Mauricio. Couldn’t be happier!

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Rassul Yeshpaev

2022-02-03   Google

Stuff is extremely helpful and nice! I am super satisfied with the apartment complex

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Alexandra N

2022-01-27   Google

Jorge and the maintenance team are amazing! They respond very quickly to requests and are friendly and helpful. And Tim at the front desk is the best!

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Jason Navon

2021-12-17   Google

We enjoyed our 4+ years living at The Palatine! The building is conveniently-located, modern, and well-equipped. Bozzuto is a great management company from Tim holding it down at the front desk to Jorge with the quick fix to all our in-home service n...

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Billy DeMartino

2021-10-20   Google

Concierge service is great. The staff is welcoming and always greets us when we come and go. Tim works on weekdays in the daytime and always says hello, answers questions about the community, and resolves any apartment problems we have timely. He goe...

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2021-09-22  

Jorge and his maintenance crew are dynamite and a super friendly bunch! Incredible customer service and always quick to resolve any problems! Really a great place to live!!!

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2021-09-11  

I leased with the Palatine for a single year, and I've never lived in a community with higher maintenance and cleanliness standards. I lived in a newly-renovated unit that once had a single laminate floorboard come loose; after filing a ticket throug...

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Baillie Ward

2021-09-10   Google

We moved into the Palatine in May and have been incredibly happy with our experience so far. The leasing staff is super helpful and made move-in a breeze—they even give new residents a care package. The maintenance team always responds to issues qu...

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D M

2021-08-13   Google

The leasing staff was very helpful in helping me find a new place. They definitely went out of their way to make sure the apartment I selected was just the right fit. On move-in day the concierge was very helpful in reserving the freight elevator and...

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Connie H

2021-08-07   Google

When a wind storm came through and knocked out electricity Palatine was still able to show their apartments because they had a great generator. Other buildings had inoperable elevators and limited stairwell lighting. That was what first made me like ...

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Thavone Sayarath

2021-07-30   Google

This place is incredible. Love their comedy show!

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Eunhye Lee

2021-07-21   Google

We moved in Palatine about 2 weeks now and I really like to live here so far. Especially the maintenance team’s respond to the customer very quick. I requested a little issue about washing machine 2 days ago and they change entire washer and dryer ...

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Kristy Crago

2021-07-16   Google

I love living at the Palatine! The apartments and amenities are first class and the location is top notch. But, it’s the staff who make this place home - from the front desk, to the leasing office to the maintenance team and everyone else who works...

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P. Far

2021-07-08   Google

Noise issues w/update: We absolutely love living here besides one minor caveat that has me decreasing the star rating. Noise is really bad for end units exposed to street and daycare. Considering we are neighbors with a daycare center, why is there n...

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Lori O'Neill

2021-07-05   Google

Great staff and amenities! The concierge staff and maintenance crew are very friendly and helpful. Been living at the Palatine for a few years, and it is great to see so many staff members still here! I also appreciate the sound proofing of the apart...

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Kathryn Zander

2021-07-04   Google

It has been amazing living here the past year. Maintenance is super quick. Tim and Sandy are two of the best people I have ever met! So friendly, welcoming, and helpful.

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Andrew Whitely

2021-06-24   Google

Management, staff, and maintenance have all been great since moving in. Definitely the best from any apartment I’ve lived in in the past.

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Brock Snyder

2021-06-14   Google

The Palatine is a great place to live! Not only is the management staff some of the most friendly people in the business but they also go above and beyond for their residents. Not to mention, the events they bring in are pretty amazing too. Move here...

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John G. Lewis

2021-06-12   Google

I love this building. It's close to the metro and dining, yet it's tucked away in a quiet part of the Courthouse community. The staff and management are super friendly. I love how easy it is work with them.

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Minori Nojiri

2021-06-08   Google

Very comfortable apartment :-) Apartment: Rooms are simple and calm atmosphere with much sun light, very comfortable. I like the time sitting at the balcony, seeing view of D.C., Potomac river and green around Arlington cemetery. The view is awesome....

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DJ RI5E

2021-05-24   Google

Amazing building with very hospitable staff. Everyone in the leasing office is helpful and the apartment was always kept pristine with fast and responsive maintenance. Would definitely recommend this place to anyone.

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Michael Vallese

2021-04-06   Google

The staff is the best ever. Jorge and the maintenance crew are super professional and courteous!!

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Cindy Thuli

2021-03-31   Google

The building and space around it was always clean. The staff went above and beyond for us from the very beginning to make sure we felt like we were home and comfortable. Jorge and the maintenance team was fantastic. They always responded within hours...

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John King

2021-03-30   Google

I lived in Palatine for 2.5 years and had a beautiful apartment. Additionally, the people who work in the building were always professional and friendly- can't say enough good things about the staff. I fully recommend the building for this (although ...

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Emmanuel Mehr

2021-03-23   Google

A big shout out to Jorge and Nelson on the maintenance team. I had another great experience with them today. My last two requests have both been responded to within a few hours and fixed with great expertise -- amazing!

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2021-03-18  

The Palatine is a truly great property. The management team is attentive and responsive to resident requests and concerns. Jorge and his team in particular are wonderful.

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2021-03-12  

The property is beautiful and in a great location. There is lots to do and see nearby being so close to DC and the metro. The Bozzuto team that manages The Palatine are amazing! They do a great job with engaging residents with local vendor events/act...

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Katie Pineda

2021-03-12   Google

The Bozzuto team at The Palatine is outstanding! I work with them as a 3rd party vendor and cannot say enough about how amazing this team is. Harry, Olivia, Tim, Daniel, and LaTese are all rockstars. Each of them are the type of people vendors dream ...

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Annathea Cook

2021-03-09   Google

The Palatine is a really, really great apartment building. After living here for 2 of the past 5 years in the DC area, I think I have the best building of anyone I know. No really, I had a spreadsheet. Not only are the apartments competitively priced...

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Chen Chen

2021-03-04   Google

Great amenities. Management is super prompt with service request. The best people to say hello to every day. Shout out to Tim at the front desk and Mauricio for providing top notch service!

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Elaine Bower

2021-03-03   Google

I love The Palatine! The staff is ALWAYS helpful and will do anything to make your home feel like home. The Concierge, Tim, is always there to advise, direct, or help with needs. This especially helpful when your new to the city. Harry has bent over ...

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2021-03-01  

Having lived in the DC area for 12+ years, 3 of those have been at the Palatine. This is, by far, the best apartment I've ever lived. Not only is the building top notch, but the staff is fantastic. Tim, the weekday concierge, is friendly, helpful, an...

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Matthew Del Carlo

2021-02-25   Google

The office, front desks and maintenance teams have been great and professional. The Palentine gets a big thumbs up from me!

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Douglas Fellner

2021-02-25   Google

Very happy here in year 3. Building is always quiet, and management puts on some fun and creative events. The staff that works here is really great - everyone is always very nice and professional. I especially need to shout out Tim & Olivia who alway...

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Paul Oh

2021-02-25   Google

We've been here for over a year now, and so far many pros and few cons. The staff is great, especially Tim and Alexandria at the front desk, Jorge and all of the maintenance/cleaning staff in general, and Tanja and Harry from the leasing office - the...

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A “Binhmood” Al

2021-02-25   Google

I am always satisfied with the maintenance, they come on time and always resolve the problems I'm having. Thanks!

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Robin Seemangal

2021-02-23   Google

I've lived here for about a year. They've been really great about helping us through the pandemic, we've moved into two different apartments. I especially want to shout out Jorge, who has been our guy when it comes to changing lightbulbs, air filter ...

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Michael Thorgersen

2021-02-22   Google

My family and I moved here in 2019 and I have to say the management/leasing team is amazing. Always friendly and responsive, they provide the best resident experience we’ve seen. We just renewed our lease, and want to send extra kudos to Olivia for...

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Sara

2021-02-22   Google

This is a great building. The front desk and all staff here are extremely accommodating (especially during a pandemic!). Great community! Update: I truly love the service in this building. Everyone is great and I can always count on them, especially ...

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Tamara B

2021-02-05   Google

I’ve had my disagreements with management while living here, but that aside: I do think for the most part they care about your experience. At the end of the day, we all have a job to do and goals to meet. And Palatine does have two things done abso...

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Adam Weiss

2021-01-28   Google

The maintenance team has been extremely responsive and helpful. They are extremely friendly and have been able to fix all my requests.

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Joseph Laposata

2021-01-21   Google

Just moved into the palatine, absolutely love it here. Even through the pandemic they've kept up socially distanced events, we're grateful to live in a community with this much social support!

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Philip Castronova

2021-01-04   Google

Great apartment building for a great price. The maintenance staff is extremely friendly and will be there to fix any issue at the drop of a hat. Shout out to Jorge for holding it down.

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Joe Salzano

2020-12-30   Google

Jorge from the the maintenance team has done a great job making any repairs to the apartment. He is clean, organized, and prompt. He did a great job communicating with us through the entire process. Thanks Jorge and the Palatine Maintenance Departmen...

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Katelyn Caralle

2020-12-29   Google

I lived at The Palatine for nearly 4 years and had mostly great experiences. I love Tim, the weekday concierge. Harry in the leasing office is also very helpful and prompt. The maintenance team is AMAZING and very responsive. Mostly, I am impressed w...

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Kevin Edwards

2020-11-27   Google

Our maintenance crew at the Palatine is the best. They’re responsive and no job is too big or too small!

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Sonya Cheré

2020-11-20   Google

My experience with The Palatine was quite an enjoyable one. They worked with me for several months and even held an apartment home for me while I was on the fence between leasing or buying. Although I never moved in (due to purchasing a new home...ya...

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Josh Vigder

2020-11-12   Google

The maintenance staff here is exceptional. The team always provides response within 24-hours, hassle free. They are always so kind and helpful with any issue. Thanks for all your hard work!

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Lauren DesJardins

2020-11-12   Google

Our move in process into The Palatine was so smooth! All the staff is very friendly and inviting. LaTese from the leasing office was very helpful and accommodating while we were apartment searching and the concierge Tim was also very helpful coordina...

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Harsh Bagde

2020-11-02   Google

I have been living at Palatine since Aug 2019. The apartment staff, right from the leasing office, to the concierge and, maintenance, are top notch! Maintenance requests (no matter the complexity) are usually handled within 24 hours. The apartment co...

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Elizabeth Baker

2020-10-29   Google

Incredible leasing, concierge, and maintenance here -- so friendly, so prompt, and so respectful. The building is also gorgeous and in a great location. Can't beat it!

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Scott Hopper

2020-10-28   Google

Every time I have requested maintenance, the staff has responded same day and taken care of the issue quickly and with professionalism. Thank you much maintenance team!

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Matt Tremblay

2020-10-28   Google

Great building to live in, staff and maintenance teams rock, they are always helpful, friendly and prompt!

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Rachel Walker

2020-10-26   Google

Having lived here since March 2020, I can't say enough nice things about the Palatine. We love our apartment, and the entire staff is fantastic. Tim and Olivia at the front desk are wonderfully friendly and helpful. My toddler loves greeting them whe...

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Austin Monson

2020-10-23   Google

Maintenance is always very helpful and prompt. Leasing office folks as well of the rest of the staff are especially friendly. The Palatine also organizes great events for the community.

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Kelsey Huppert

2020-10-22   Google

I've lived here for about a year now with no intention of moving any time soon. The concierge is always friendly and helpful, maintenance is prompt and professional, and the conversations I've had with the leasing staff have all been positive. My apa...

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HaeMee Kang

2020-10-19   Google

Everyone should move here if possible! My roommate and I have had many friends live in this building and heard nothing but great things so we decided to give it a shot ourselves. There is nothing enjoyable about moving during a pandemic but the staff...

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Bill Marciesky

2020-10-13   Google

Jorje and team are fantastic! The maintenance crew at this building are top notch and a huge bonus of living here. The comedy show organized by Brock was absolutely stellar! Hilarious and entertaining.

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Max Poretz

2020-10-13   Google

Was already pleased by the Palatine. Place is sick, but not sick enough to warrant a review. Brock Snyder and the comedy crew changed that immediately. Bring these bro’s back please!! Also live here if you like a dope spot to crash.

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Madison Maddox

2020-10-13   Google

Went to comedy show tonight hosted at this apartment complex - awesome! Lots of fun from a 2nd floor balcony. Great people, funny time, great cookies

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Ramon Ramos

2020-10-01   Google

I've been living here for over three years, great location and an amazing staff that always does their best to assist as quickly as they can. The maintenance team is outstanding, and routinely has shown up within 24 hours of any requests I've had and...

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Mun Joo

2020-09-17   Google

The staff here is absolutely phenomenal! Extremely professional and always so kind. We had a sink that was clogged today and maintenance arrived within 1 hour and fixed the issue in 10 minutes.

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Lauryn Harris

2020-09-11   Google

I've lived in various apartments in Arlington and the level of customer/resident service at The Palatine is unmatched. It's one of the primary reasons I've renewed here 4 years in a row. Residents are always greeted with a friendly smile, the leasing...

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Vicky P.

2020-07-15   Google

Great building, Great Staff, everyone is so helpful and kind, Jorge and Vicky in maintenance keep everything running super smooth. Tim at the front desk so helpful and always there for you! Management team always supportive! Highly recommended!!

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Jennifer

2020-07-01   Google

I’ve lived at the Palatine for almost two years, and I am still constantly surprised by the commitment, courtesy, and thoughtfulness of the staff who work here. The maintenance team—Jorge and Vicki—have always been very swift and responsive wit...

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Theressa Gordon Ruckstuhl

2020-04-12  

The Palatine appreciates its residents - even giving thanks and chill gift bags during this quarantine! Thanks Palatine Staff

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Andy Walker

2020-04-05  

We have been extraordinarily happy with our decision to live at The Palatine. The process of visiting the building went well, as did the actual lease-signing process. From the move-in onward, the entire staff has been a dream to work with, from the c...

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Andrew Walker

2020-04-05   Google

We have been extraordinarily happy with our decision to live at The Palatine. The process of visiting the building went well, as did the actual lease-signing process. From the move-in onward, the entire staff has been a dream to work with, from the c...

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Rana Alamri

2020-04-03   Google

Moved in recently, had some issues in the apartment with appliances, as soon as I sent in a request they were very quick and responsive. The maintenance team is hands down amazing. Jorge and Vicky are super professional, friendly, and genuinely care ...

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Jennifer Locke

2020-03-19   Google

From the day we moved in, the maintenance team has been amazing. We had a few small issues but Jorge and his team took care of them same day.

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Brette Lawrence

2020-03-17   Google

Jorge and his team and the front desk staff were very helpful as we settled into our new unit! We’ve loved living here, it’s very quiet and well maintained.

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Thiago Frare

2020-03-16   Google

I’ve living in Palatines for a while and I really like it. Nice location, has everything close and the condo is amazing. Also want to say thank you for the maintenance team: They are incredible. Always working super fast and clean. Jorge and Vicki ...

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s Inofuentes

2020-03-16   Google

We’ve been at the Palatine for 5 years and love living here! We’ve lived in other buildings in the area and they cannot compare. The Palatine was reportedly at first built to be condos, and you can tell: the island, marble counters, applicances, ...

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Carey Galst

2020-03-13   Google

We have lived at The Palatine apartment for about 5 years. We love the location and convenience of access to the city and all the best of Arlington. But I’ll tell you the best thing about The Palatine is the maintenance staff - especially Jorge and...

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Victor Yu

2020-03-13   Google

Management and maintenance staff have always been super friendly and helpful!

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Nickie Denick

2020-03-09   Google

I can't say enough great things about the management but a particular shout out to the maintenance team here. No matter the issue - large or small - the maintenance team is on top of it immediately and always ask if there's "anything else they can do...

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John

2020-03-06   Google

Fantastic place to live - in the heart of Courthouse. The maintenance team and concierge staff are extremely friendly, helpful, responsive, and professional. The building is always clean and maintenance requests are almost always resolved the same da...

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Gautam Ramnath

2020-03-05   Google

Ive now lived at the Palatine 3 times since 2009 and have loved every experience. Outside of the great location, the management has been helpful when rotating back from overseas assignments but more importantly, the maintenance crew (Jorge, Vicky, Gi...

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Nicole Thomsen Hirsch

2020-03-04   Google

My husband & I lived here for about a year, and it was the best- we would have stayed indefinitely if not for a cross-country job change. Tim, Olivia, & Kevin at the front desk, Jorge and the entire maintenance team, and the leasing staff are all inc...

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Theressa & Mark Ruckstuhl

2020-02-28   Google

Lots of great things about The Palatine. The maintenance team, in particular, does an outstanding job....always prompt, courteous, and professional. The best in this area by far.

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Kevin Gandhi

2020-02-14   Google

The Palatine has been our home for more than 3 years. The apartments are great and a perfect location near DC. The team here, including the maintenance and concierge staff, has always been fantastic.

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Anthony Swartz

2020-01-04   Google

To say the maintenance team here at The Palatine are exceptional without exception would be an understatement, for any issues I have had in my apartment there response and attention to detail are above and beyond exceptional! Jorge is the rockstar of...

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Matt Lenard

2019-10-01   Google

I have lived here for approximately 3 years. The maintenance staff is far and away the best group I have been around in my 12+ years of apartment living. They are quick, friendly, responsive, and most importantly able to diagnose and fix any issues y...

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Jennifer Parks

2019-07-01   Google

I lived at the Palatine apartments for 5 years and loved it. I would definitely live there again if I ever moved back to the area. Maintenance is prompt and friendly but these are great units and don't need a lot of maintenance. Great location, great...

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Rachel Park

2019-06-17   Google

Overall great building to live in. I want to give a particular shout out to the maintenance team! They are always so prompt and attentive to any requests.

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Andrew Steele

2017-09-26   Google

beautiful building. quiet. great location. Leasing office will work with you to make your dream home happen, but you may have to be persistent because they're busy. Gym is great. People are friendly. RECOMMEND.

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Peter Ildefonso

2017-07-06   Google

I've been here going on 3 years. The place is the best. You can't hear a noise from your neighbors and the staff is incredible.

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Kendall King

2016-12-19   Google

very very friendly staff , the best maintenance service I have ever experience at my apartment . Apartment is perfect !

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Jacob Brown

2016-02-02   Google

Disclaimer - moved out 7 months ago (and loving my new place). I was pretty disappointed with the experience. The one plus is the absolutely fantastic doormen (and ladies). outside of that I can really only comment positively on the coffee machine. t...

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2015-09-04  

I moved the Palatine three years ago and it has been great. Apartments are spacious and very quite. The building is well maintained and if there is an issue staff is on top of it quickly. The common areas are well kept. Pool is great place to relax o...

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2015-08-31  

we have been living here for 3 years. Overall we like the apartment and love the location as it is convenient to the metro, movies, restaurants, etc. only complaint is how expensive this place is. The amenities are not great. Pool is small and not en...

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2015-07-28  

I have lived at the Palatine for one year. For the most part it has been a wonderful experience, so much so that we have renewed our lease for another 13 months. Pros: great, large apartments relative to those on the Orange Line corridor in Arlington...

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Matt Jones

2012-06-15   Google

I just moved in and this palce is simply awesome! The building is great. The office staff bent over backward to make sure my wife and I felt at home and everything in our apartment was handled! The concierge is there 24 hours and is always polite and...

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