Ratings & Reviews

Ralph Sisson

Our son was admitted late to MIT and we needed to find him a place to live and we only had a few days to do it. Protocol Kendall Square was one of the places we called and from early on in our call they made it clear they would do everything they cou...

Zhanyi Chen

I just recently moved into this apartment, the facilities are new and the soundproofing is very good. The concierges and leasing team are friendly and the move-in process was pleasant. It is very convenient to get delivery and takeaway. I am happy th...

Eve K

Proto management and the building are incredible. Great amenities, wonderful living space, and leasing team is very supportive and responsive.

Autumn Snow

Generally a good place to live. The amenities are nice, there are monthly events put on by management, and the concierge folks are great. However, I have to echo other reviewers' complaints about thin walls. You pay $3000+/month for your living space...

Christine Arbour

Proto is an amazing place to live and very dog friendly! All of the staff are kind and the amenities are fabulous.

miranda Goldschmidt

The new management is amazingly kind, caring and available for any needs. Super recommend Proto. Location is excellent, amenities are always polished, the apartments are brand new. Staff is great!

Valeriia Tyshchenko

Great tour experience! The building is very neat and the amenities are pretty impressive.

Joaquin Ignacio Tomé

Proto is the best place to live at Kendall Square! Terrific units, fantastic staff, and you can find everything that you need inside the building (gym, meeting rooms, game room, and barbecue space). We love it!

Verified Resident 959488

Great building, great location, nice staff. Highly recommend this property. Building has nice amenities and is well maintained. Appliances are top notch. Views are awesome. Hoping the social events return soon

Verified Resident 957708

It's all great. Clean, feel safe, great ammenitie, good neighbors, great location, close to school, river, subway T. The only downside is Proto rent is too expensive. I would renew the contract if the rent was a little cheaper.

Verified Resident 959318

Proto, where I've resided for the past eight months, is a very high-end complex. One of the best features I can highlight is the location. Proto sits across Starbucks from almost everything in downtown Boston and is surrounded by a few restaurants? F...

Zhuo Chen

The living experience in Proto has been great, however this great impression is damaged by the fact that they do not issue my refund check almost 2 months after I moved out. Proto is fantastic in terms of location, facilities and service. It is extre...

Verified Resident 575872

Living at Proto has been a very exciting experience. I have lived here for almost 3 years now and I love all of the local shops and restaurants. I also enjoy the fact that Proto is in very short walking distance of the Kendall MBTA Redline and only s...

Verified Resident 937582

It seems good so far. The amenities are well maintained and clean but I dont understand why there is a curfew for the amenities. The laundry is also more expensive that it says on the signs in the room.

Verified Resident 932482

Amenity Facility is great. But connection to facility and manage office is really poor. It was really hard to communicate with them. But the quality of the apartment is great and valuable to invest. Looking forward to spending one year in this commun...

Fredrik Kjolstad

I lived in the building for 1.5 years. The building is nice, but overpriced unless you put a very high premium on being right next to MIT. The common areas have restrictions that the management did not inform me of before I signed the contract, like ...

Anonymous

Horrible experience with management company, very unresponsive. building is very well kept, cleaning staff and front desk staff are very friendly, but you will never see or hear from management. They do not respond to emails

Verified Resident 894125

Proto is a very friendly and convenient place to live. The staff is amazing! "These are great apartments in a great area, right in Kendall Square. There are so many things that you have access to. The Aparments are well built and basically soundproof...

Verified Resident 800243

An awesome living experience that I never have since I moved to this new city. All staffs are really nice and friendly! I really appreciate their work! I wish I can continue to live here even though I will graduate soon.

Jin Bae

Update: Changed it to 3 stars. Can't do anything about the noise problem, but I do appreciate their events with local restaurants to frequently give out free meals to residents. The building is very clean, too. -------------------------- Unfortunatel...

Verified Resident 629616

Great apartment building! Theres always different activities with in the community. Great security measures and building is always clean. Not to mention the bus stop is in front of the building and train station less than 5 minutes away.

Atan6

I am very happy to live at Proto. From the first time I visited the apartment to moving in to now, I have felt welcomed and comfortable in my home. Although it has been a unique year with the pandemic, the staff try to maintain a community feel by ho...

Van Bui

I am mid-way into my second year of lease at Proto. I am thoroughly enjoying my stay here and very appreciative of the supportive management and friendly atmosphere.  The community in Kendall Square, specifically Proto, has made Cambridge living an ...

Anonymous

The location here is awesome. It only takes ~5 minute walks to everywhere-supermarket, subway, MIT campus, MIT shuttle, buses, awesome coffee shops, and restaurants. The building is surrounded by bio labs and many companies, so it's very safe and qui...

fmgrimaldo

Proto is a great place to live! The apartments are top notch, with great appliances and floorplan. Everything is super secure and I like that there is a front desk and locker room for packages. I really like the fourth floor lounge and I think the am...

Mpinilla

I’ve loved living at Proto. The staff has always been very friendly (and they remember residents’ names), and my apartment has always made me happy to go home to. Proto has also been great about treating the residents to food and activities.

Anonymous

This building has a really nice community and really friendly staff. So glad I moved here! They are always hosting fun events and during quarantine give us lots of food. Also this building is very dog friendly!

Verified Resident 754644

Julio and the rest of the maintenance team are wonderful. They complete all of our work orders quickly and effectively. They even show my pup some love when they have to visit us!Very grateful for them!

Verified Resident 858004

I have had a very good experience here. Great amenities and close to many attractions. The building is well-maintained and staff are very helpful and friendly. I enjoy living here and I look forward to living here for another year.

Verified Resident 854026

The staff is wonderful. The materials inside the apartment are very cheap and the construction outside the building starts at 3:00 a.m. I like the neighborhood top notch schools and hospitals. Not recommendable because of the construction and interna...

JDH JDH

I have recently spent a significant amount of time corresponding with Ashley the assistant manager, who has been incredibly patient, helpful, and professional! I can’t thank her enough. Upon touring Proto Kendall, the concierge was also helpful and...

Verified Resident 829698

I absolutely love living at Proto. It is clean, new, safe, and the location is ideal. If you need something fixed, maintenance will kindly and efficiently fix it for you. There are many events for residents that are a lot of fun! There are fantastic ...

Verified Resident 823490

Moving in was smooth. Staff was amazing and helpful. The amenities (lounges and shared rooms) are fantastic. The apartment is nice and clean. The only downside is the size of the apartments and lack of lights in the livingroom and bedroom.

Verified Resident 596871

This apartment is the nearest one to MIT. Nice and safe surroundings with nearby cafes and restaurants available. The staffs are friendly and professional and eager to solve any problem the residents have.

John Martin

Great experience so far. Spectacular facilities, Great amenities & amazing views. Staff have been great through all the leasing process. Always polite and on point. Love the accessibility to everything just walking distance.

Verified Resident 800243

The staff are really nice and be patient to listen to my concern and questions but one thing need to improve is the reply speed to resident through email since some time I did not get any response once I send the email to the office.

Verified Resident 754644

Porto is a great place to live. Not only is the property like living in a luxury hotel. But the staff is wonderful! Its also the perfect mix of city living and small town feel with the proximity to shops, restaurants and little boutiques. We are very...

Omar De Jesus

Excellent facilities. Great staff. Amazing views! Accessible to train station. Stores & restaurants are walking distance. Staff is amazing and do a great job!

Ashley Martin

Porto is a great place to live. Not only is the property like living in a luxury hotel. I’m so grateful to be here. We love our new home and everything about the Kendall Square area.

Verified Resident 754644

Proto is a beautiful community! We love the view from our apartment. Its amazing to wake up everyday and see the Charles River from our dining room table. We also love the modern features of the building like the Nest system. And most importantly the...

Verified Resident 774683

Location is fantastic, overall appearance and utilities are great. For the price, I expected a little more peace and quiet, especially considering how much paperwork there was to sign re: noise rules. Unfortunately this is not something you can reall...

Verified Resident 660412

excellent Your response must be at least 201 characters. To proceed without submitting an review, select the opt out question at the bottom of the page.Your response must be at least 201 characters. To proceed without submitting an review, select the...

Verified Resident 601770

Nice place to live. Close to the T. On street Parking is a bit hard for guests but other than that nice place to live. Community could be a little more kid friendly/ orientated as I am sure there are other parents in the building.

윤현영

A wonderful location and excellent amenities.

Mac Xi

Very nice apartment——Great location, modern & clean exterior and interiors, cool amenities, stylish and roomful units. However the management team is not showing a proper sense of responsibility; I made a $1,000 deposit for holding a unit this Ma...

Verified Resident 710784

So far my experience has been very good. I enjoy the events that the staff put on for the residents. The building is maintained well, and the employees are very friendly. I would like to continue living in this community for many years to come.

REMZIYE ZAIM

Proto has a wonderful location at Kendall Square, Cambridge, MA, with excellent amenities. The Proto management team and concierge are always very kind and helpful. It is a great place to live!

Verified Resident 688460

This is a luxury doorman building but unfortunately does not provide the convenience one of would expect of this kind of property. Building access and package delivery capabilities are extremely inconvenient and timely repair of major building issues...

Anonymous

EXTREMELY untrustworthy. I had reserved a unit and changed my mind and cancelled within 48 hours back in early June. It's been two months and my $1000 deposit is STILL not returned to me. I have called and dropped by in person at least a dozen times,...

Verified Resident 575872

Proto is a great place to live. I enjoy the fact that it is in walking distance from the MBTA, it has great restaurants/stores near by, the amentities are amazing and the community is friendly. I would recommend living here.

Yannick Nüdling

Great place to live.

Verified Resident 658853

I have been happy here at Proto since day one. From the concierge to the management teams, this place makes me happy. The overall atmosphere and vibe has exceeded my expectations by far. I love it here!

Anonymous

Proto is a new building with very up-to-date appliances and overall the apartments are very nice. Although it could be a little bit small for the cost of monthly rent, but a lot of new apartments in Boston area are like that. Most of staffs, especial...

Verified Resident 635319

Great place with lots of amenities, the best i've lived in so far. Very close to my workplace, also right near kendall square sblubway station. Parking garage also great. Concierge and leasing office people are very kind.

Verified Resident 634560

My experiences so far has been pretty good. Everyone that I have interacted with has been really friendly and kind. The parties that the management team puts together has exceeded my expectations and it feels nice being apart of a community.

Verified Resident 629616

The apartment community is great. Theres always fun events fir everyone even kids. All members of staff are friendly and know you by name. Which is great only thing is parking I wish there was better parking for guest or guest parking

Andrew Park

I could easily give 5 stars if we could have screens on our windows. I have a baby boy and it's so dangerous without screens on windows. (Winter was fine as we didn't opened windows that much, but now spring and summer is coming....) Asked management...

Nyla Love

Proto has been such an exciting and beautiful place to live. Not only is the building well kept, clean and always smelling nice, this building is loaded with great amenities. The building is also safe and secure, with 24/7 concierge service. I also e...

Daniela Viteri

Proto has great amenities and is in a very convenient location ( less than 5 minute walk from the T and several nearby restaurants). The staff and management are incredibly friendly, attentive and helpful!

Tatiana Mey

Proto is a great choice in Kendall Square. Very safe area, the apartment is brand new, super comfortable and the common areas are great! The Management and Maintenance Teams are also amazing! The leasing process was fast and easy, the sales team was ...

Sharon DeBacco

Absolutely love Proto. Brand new, uber-convenient, great restaurants. Lovely walks to Beacon Hill or Back Bay, then away from the crowds when home. Staff has incredible focus on ensuring your comfort and ease. Plenty of building events that are fun (...

Verified Resident 596871

First of all, staffs are super nice! They are always willing to help me whenever I need help. Facilities are quite modern and embed many state-of-the-art technologies including nest temperature control system and package delivery system.

Verified Resident 584886

It's a beautiful building full of very small but thoughtfully laid out units. Management staff has been great, concierge is very friendly and the building feels secure. Location is amazing, parking is pricy but market rate, and Blue Bottle going in d...

Verified Resident 576543

I love both the apartment and the building. Everything is very clean and the staff is great, supportive and polite. It is a wonderful place to live in. Location is perfect for people working or studying at MIT.

Verified Resident 573728

My experience in Proto has unfortunately not been a good one with construction happening as early as 6:45 am in the mornings and loud hammering / drilling. The professional staff here eg concierge and maintenance is terrific but I would not be recomm...

Verified Resident 569853

Expensive and the unit is fairly small for the price, but what it lacks in space it more than makes up for in quality and other amenities. Plus the management team is very responsive and actively works to make the residents feel welcome and appreciat...