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Ratings & Reviews

Here's what our residents and prospects are saying.

Erin Spottswood

2023-03-14   Google

Katie Ostrow is amazing! She is so polite and professional, answers all questions promptly and is very helpful. Very kind and considerate. She elevates the experience of living at Roosevelt collection lofts

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Darlene Jarrett

2023-03-08   Google

Enjoyed calling Roosevelt Collection Lofts my home for 10 years while working in downtown Chicago. Management, Jessica and Noah were amazing and always helpful! Such great staff as well! If you're looking for a great location downtown conveniently lo...

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2023-03-01  

Good

Rushi Shah

2023-02-20   Google

Working with Katie in the leasing office was a completely smooth and efficient process - I came into the process of looking for an apartment with a lot of questions and specifics that I wanted - Katie was patient and resourceful in helping me find ex...

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2023-02-18  

Truly amazing company and community.

2023-02-16  

my maintenance request have always been taken care of in a timely and professional manner.

2023-02-16  

Everything is good

2023-02-16  

Great job! Customer service A+ in all areas

2023-02-15  

The staff here is doing an absolutely amazing job. Everyone always takes the time to say hi and make you feel welcome.I love it here

Katherine Salas

2023-02-02   Google

Let me start by saying I couldn’t have picked a better place to live! I absolutely love this place. The location is great, I feel safe and everything you need is within walking distance. If you have a dog, RC is very pet friendly. The building and ...

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Erin Grupp

2023-01-22   Google

Recently I had the pleasure of touring the building with Katie, leasing agent. She was extremely knowledgeable, professional, and her upbeat and caring attitude made me feel instantly welcomed to the community! She was also great about timely follow ...

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Elena Rojas

2023-01-19   Google

We are a vendor for this property and I work with Jessica the Property Manager. She is very attentive to her tasks. Although she is quite busy daily she always responds to my emails in a timely matter. Jessica is friendly, polite and so helpful to qu...

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Sophia Ramos

2023-01-09   Google

I was given the opportunity to work out here in the city and it was my first time looking for apartments in the city. My boyfriend and I had looked at several apartments throughout the city (River North, Streeterville, etc) but when we came to visit ...

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Crystal Pinkney

2022-12-30   Google

Katie is an excellent leasing agent. I loved her energy! Very knowledgeable and listened to the things that mattered most to me. She answered all of my questions before I had to ask them. Terrific job Katie! See her for all of your leasing needs and ...

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Cassandra

2022-11-30   Google

I'll start with the view is just breath taking. I'm so taken back by everything still by far one of the best lofts I've ever been in Chicago. I came from another buzzuto residency with more amenities, which I never used. Yet, loved the management so ...

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McKenzie Conway

2022-11-07   Google

My girlfriend and I toured this apartment building last month and LOVED it. Katie O. was the leasing agent to give us our tour and let me just say - she is the BOMB. She is extremely personable, professional, knowledgeable and even made sure to commu...

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Lucy

2022-10-28   Google

Katie was a super friendly and sweet tour guide! She answered every question we had and explained everything to us very well. She assisted us prior to our move-in and is clearly eager to help us out when we need it!

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Kinshasa Floyd

2022-10-04   Google

I appreciate how attentive the office is to my requests. All inquires and questions are answered immediately and the staff members are friendly.

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Shannon Stone Consulting

2022-10-03   Google

Everyone has been fantastic in welcoming us to the neighborhood. My husband and I are excited to be here and look forward to exploring more and seeing what more there is to offer. Katie has been so great and making us feel comfortable and taking care...

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Kevin Hester

2022-09-28   Google

Outstanding! Looking forward to living there very soon!

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Brita Bednar

2022-09-23   Google

I lived here for almost three years and now partner with them on resident events. Super convenient location. Jessica, the property manager really cares about her building, residents, and staff. Yasmine and Katie in the leasing office are great to wor...

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Rosemary Clark

2022-09-16   Google

New resident here- Maribel G at the front desk has been the most helpful out of all of the employees here with helping me get a acclimated to the building. She showed me the elevator system for the garage parking, is kind & friendly every time I see ...

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tiana terrell. R.

2022-09-05   Google

I love my apartment and the staff. the building is beautiful and is in a great location. Yasmine Choudar WAS THE BEST!! she made my moving experience awesome, I couldn't be more satisfied. THANK YOU RC.

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Nette

2022-08-26   Google

MY NEW HOME!!!!! 😁🎉

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Ricardo De Leon

2022-08-17   Google

Office staff & maintenance are amazing - they truly deserve to be praised and if the review was solely based on them, it’d be a 5 star review. Apartments are nice, somewhat modern & fairly comfortable. Cons are the neighborhood is in decline & area...

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Sheena Landry Rubin

2022-07-13   Google

From application to move in day, everyone was very responsive. The Property Manager accommodated changes to my rental agreement and the leasing agent kept me informed all conveniently via email. On move in day the maintenance and concierge crew ensur...

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Farhan Mallick

2022-07-03   Google

I really enjoy living in the Roosevelt Collection Lofts. The primary points of contact for the residents/potential residents are the concierges. I therefore would like to dedicate this review to one specific concierge, Rameez. Rameez played an instru...

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Monica Acosta

2022-06-25   Google

My fiancé and I moved in the weekend of May 28th and have enjoyed our time here. The units themselves are very well insulated and are very quiet, and we haven't had any issues since we moved. Generally the outdoor area is also quiet and it is very c...

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Andjela Radovanovic

2022-06-09   Google

The building is great and the park is extremely well kept. The only issue with the building is that there are only two elevators and one of them is down pretty frequently. If someone is moving, there is also only one elevator available. When that hap...

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Girija v

2022-06-08   Google

My daughter just got on board to be tenant in this complex. I visited yesterday to see their model unit and facilities and I was very impressed. Katie Ostrow who showed us around is a great ambassador for the company. Very professional, courteous and...

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Kenisha Hicks

2022-06-05   Google

Katie is amazing! We were looking to move into a place as soon as possible and Katie was great. She gave an awesome tour and we were able to find the perfect place.

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Gail Gray

2022-05-19   Google

I truly enjoyed my tour of Roosevelt Collection Lofts with Katie. She did an excellent job of showing all the wonderful amenities the building has to offer potential residents. She is very personable making me feel very welcome. The man at the recept...

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Tim S

2022-05-14   Google

This is a first class operation with some very hard working,responsive and talented employees who truly care about their residents. Special shout-out to Noah!

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Lucky girl

2022-05-12   Google

Jessica is nice

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Latasha Lake

2022-05-06   Google

I promise I am so freaking happy I moved into the ROOSEVELT COLLECTION LOFTS if anyone wanna know the best place to live is here at the Roosevelt collection lofts and they have an amazing leasing office with JESSICA GREENWAY IN CHARGE she makes sure ...

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Maurice Andrews

2022-05-01   Google

Excellent customer service and beyond. Concierge Rameez exceeds my expectations with his professionalism, positive attitude and heartwarming smile. Always with a warm welcoming when I enter and leave the building as though he is grateful I am here (h...

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Nina Straszewski

2022-04-24   Google

We have been extremely happy with our first several weeks in this community starting from the showing and the successful move in coordinated by Yasmine, to the timeliness of maintenance requests. It is clear your community cares and will do what it t...

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indie108

2022-04-22   Google

Yasmin was the most outstanding employee of an apartment building that I've ever met. Her knowledge over exceeded my expectations. She was so helpful and even answered questions I didn't realize I needed answered. It was amazing how helpful she was. ...

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Eden Branstetter

2022-04-18   Google

My boyfriend and I just moved into RC Lofts and we love this building so much. It’s a convenient location and overall a very clean building! Katie was absolutely wonderful to work with getting everything set up before the move. She was very communi...

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Mona Lisker

2022-04-16   Google

My boyfriend and I moved in about a month ago to this amazing community and we are not only excited but we feel very much in our element here. Katie was a huge help for us to make our final decision about living here. She answered all our questions a...

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Trigney Morgan

2022-03-27   Google

Loved the atmosphere of this building! Beautiful park in the center surrounded by restaurants and shops! A true gem in the south loop, and Yasmine was such a joy to work with. Very patient with me during my apartment search.

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312 Cheers

2022-03-20   Google

My experience with Yasmine, an associate at the lofts, has always been absolutely incredible. Her professionalism and knowledge of the company far exceeds any customer service expectation I could have expected.

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Kimberly Smith

2022-03-20   Google

I have lived at the Roosevelt Collection since 2015. I could not imagine living anywhere else in Chicago. The units are quiet. I never hear my neighbors. I feel very safe and love the new building access system. It’s easy to send guests a digital p...

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Isabella Herrera

2022-03-19   Google

Always get the best customer service from yasmine, she’s great always very attentive and friendly!! Thanks for alway helping!

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Leah Ramos

2022-03-17   Google

Great staff, wonderful amenities, beautiful views, soundproof walls, overall such an amazing experience living here. Pet friendly and great sense of community! Love being able to enjoy the gym when I want, rooftop, lounge area, or shopping right down...

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Showing 45 reviews with content.

Showing 45 reviews with content.

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