Ratings & Reviews

John Bonanni

This is a wonderful place to live. Architecturally, it feels like a village, neighbors are friendly, current management has always been responsive.

Patricia

Overall we are very happy but there are some outside repairs on the walkways and steps are needed. Some are very dangerous. Staff are always polite and considerate.

Tanya Powell

I visited the property, the young lady that took me on a tour was lovely however I did the application I was denied renting due to my credit history because during Covid I was not working and fell behind on a credit card which was charged off, I thin...

Patricia

Just moved in. Apartment is clean as that was a major concern. What is most annoying is the creaking of the floors above us. It is loud and disruptive. Not the tenants fault, but quality of residence.

Verified Resident

I think the snow cleanup is great. Red Cedar is very good in the winter and summer with their trimming and mowing. I am so so glad that the picnic tables were redone.

Judith

Appreciate the social events when offered and were able to attend. I have always met someone I haven't yet, and enjoyed conversation along with snacks and, recently. wine. We enjoy having the food trucks come, chance to try something new, and not hav...

John

This is home. The management makes it a community. Yevette and Carlyn make things work here. Sad to see Alex move on to bigger things. Wishing the best for the news maintenance person.

Preethi

Air draft issues and electric issues were promptly addressed. The heater does not turn on as often as it used to since the air draft issue was taken care of. Very pleased.

Karla

It has been great living in this complex. Although we are moving out of state, I would love to live here again if we come back to Connecticut.

Gabrielle

Really love living here. The apartment is so bright and sunny perfect for all of my plant babies! People are so friendly. My sweet downstairs neighbors moved out but not before giving us a beautiful plant to say goodbye. I really enjoyed the summer a...

Brielle

Willow Grove is a safe, beautiful community with great staff! Maintenance staff and those working in the leasing office are friendly and helpful and work so hard to make living in this community a great experience. Looking forward to going to more co...

Patricia

Willow Grove is a lovely, friendly community. The staff works hard at keeping the renters engaged and happy. It's also a very convenient location for commuting.

Anthony

It could be a lot better if there were more perks and some security around the property. We all pay so much to live here and get so little in return.

Anita S

Highly recommended. I loved living at Willow Grove. Sad I had to move out. Very quiet. The maintenance team (especially Alex) and Carlyne in the leasing office were super awesome. Thank you for being such a wonderful community this past 3 years. :D

Justin Barclay

Awesome apartment complex! Very clean, well-managed, well-maintained and quick responses to any requests. Highly recommend.

Christina

I am loving my new apartment, the people I've met are SO nice, and the view off the balcony is very peaceful. Exactly what I was looking for!

Liz

Everyone in community is so friendly! Love seeing everyone outside walking. A very dog-friendly environment. Such a beautiful community. The landscaping and units are so well maintained and the staff here are so friendly and helpful. When I moved in ...

Karla

The staff are always helpful and warm. The property is well maintained and lovely. The pool area is clean and comfortable. There is almost no noise from neighboring apartments.

Raul Rodriguez

Everyone that works at willow grove Is amazing. They are very helpful and seem to actually care. They even put together events to bring the community together.

Arlene Zucker

We recently moved to Willow Grove and have been very happy with the community and office staff. Called in a small problem at the end of the day, which was no rush. Within a half an hour Alex the Super was at my front door and fixed the issue. He was ...

mreiner3113

We love living in Willow Grove because it truly meets all the needs you can ask for in a community! Super dog friendly, great amenities (food trucks & beautiful pool area), areas to exercise (walking, running, bike riding), privacy and easy access to...

dmacdon331@aol.com

The community is quiet and landscaping very pretty with mature trees and bushes. Parking is ample! Maintenance dept responds quickly when there’s a issue! Good location! Highly recommend! Mill Plain Road and the mall are a shortdistance away.

Arlene

My husband and I have been living at Willow Grove for 2 months and it feels just like home! We are happy to see Bozzuto having events to bring the community together.

Anthony

Need upgraded security for the complex and maybe assigned parking spots along with visitor parking. Other than that we love the community and our neighbors.

Preethi

Maintenance request for microwave and refrigerator issues was attended to within 24 hrs. Was very happy. The buildings were power washed recently and the buildings look very great!

Gabrielle

Recently moved in and could not love it more. My apartment is so bright, cozy and sunny! Everyone in the community so far has been so friendly. Management made the move in process smooth. Could not be happier to be a resident here!

Arlene Zucker

Everyone at Willow are so kind and helpful, especially Caroline in the office. Willow is clean and very well maintained. We are so happy we chose to live here!

Jessicca Edwards

A best kept secret! This past weekend, my family and I toured Willow Grove and the agent, Carlyne was so wonderful and empathetic. After covid, the Danbury market for apartments is very competitive at this time. She was so understanding and patient i...

Anita

Very nice place to live. My experience with the staff and neighbors is very warm and welcoming. I would recommend this apartment to anyone wanting to move.

Michael

So far everything has been better than expected. The staff has been extremely friendly and eager to help with the move in process. We are looking forward to being a part of the community for a long time.

John

Manageable community size. Great management team. Pleasant grounds. Great pool.Residents are ftiendly, courteous, and amenities allow for social interaction. Food trucks are a major plus. Great variety of foods with recurring visits. I can't say enou...

Lillian

It’s been a wonderful experience. Willow Grove is a lovely community and everyone is very friendly. Carlyne is terrific. She has been so helpful, patient, and welcoming. Everyone at Willow Grove has been great. Thank you!

hmasotti

If you are looking for a beautiful modern apartment with friendly and quiet neighbors and with an efficient maintenance and office staff, Willow Grove is the home for you. The location is both convenient and private, - away from traffic and congestio...

Karla

I have become spoiled by living here. When the time comes for me to move to another state, I will have a tough time finding a complex that is so well run and well maintained.

Anthony

We have been living here for close to three years now and love our neighbors as well as the location but sometinmes wish there were more perks to feel appreciated and more security/assigned parking.

Lea Aruilio

Willow Grove has been an excellent place to live for our family. The staff is incredibly friendly and helpful, and the maintenance team is absolutely fantastic. I am very impressed with how they handle snow removal and inclement weather. We worked wi...

Mary

Love living here. There was an issue with my AC in the beginning and Alex came immediately to fix it. Great maintenance team, great staff, great neighbors.

M. Ray Arvand, Esq.

Willow Grove community homes is absolutely a phenomenal place to live. It is a comfortable place to live and it is close to pretty much everything. You have Stop and Shop just five minutes away. Trade Joe's just down the road. Never any problems. The...

Liz

We love it here. It's perfect if you're single, coupled, with a roommate, and/or with a family. It's great energy and great location. The staff is so friendly and they "know you". In the Summer time the pool is our favorite spot and your get to know ...

LaVerle

I LOVE it here. The proximity to the highway and shopping is wonderful. The staff is friendly and the maintenance of the property is perfect.

Oleg Sostin

Willow Grove is the best apartment complex I've lived. It is peaceful, located next to a nature area, and well-maintained. The area is very walkable. The apartment maintenance technician, Alex, is very skillful and professional. Recently, I had a pro...

Mary

We are into our third year living here. We love the location, our apartment is spacious and updated, the staff are responsive and our neighbors are friendly. We love living here!

Bruce Macdonald

fantastic experience they do a great job keeping the place in tip top shape! Highly recommended!

Jim Howley

Just wanted to thank the team here at Willow Grove for such a great job in dealing with the snow removal from this past storm. The maintenance is always great and the office staff is more than accommodating and friendly but it seemed that the respons...

Preethi

The maintenance team is very responsive. I had a hot water issue that did not seem like a trivial issue. I would have hot water for two minutes and then it would turn lukewarm. It took a good 4 weeks and multiple attempts to fix the issue. And finall...

Cynthia

This is a very pleasant and quiet community! The office staff, as well as the maintenance staff are very responsive to requests and needs. Pet friendly community.

Michele

Only been here a week so far so good. I was seeking a 55+ community and this location came close enough. The community building I am in is mature, respectful and QUIET. This is what I desire most and love my new apartment. Carolyn is super amazing. I...

Syam

Apartments are very clean and very calm and if any issues very quick services and staff people are very nice LOVE this apartments and i have been living in this apartments since 3 years

Anthony

Love the location of the apartment and the community we live in. Wish there was higher security and through the pandemic we would be reimbursed for the amenity fees.

William

Very nice quiet well kept community! I b am glad we chose Willow Grove! Just wish we had a fireplace line our neighbor. Can’t wait until the pool is open. We love the dog run and do do our two Dachshunds

Karla

During this time of sheltering in place, when I rarely leave home, I have been so grateful that I am in a lovely and comfortable apartment, with a nice view.

Mary

Love living here. Have been here for almost two years, the community and staff are so friendly. The maintenance team is very thorough. The food trucks each week are great and I love getting a little treat waiting for me at my door every now and then.

Lorraine

Just moved in. Everyone is cordial and helpful. I was wondering if I could repaint the front door at some point. The same color, of course, but it is pretty dinged up.

Preethi

Lovely warm community. Pet friendly. Lots of beautiful pets. Staff very friendly and accommodative. Most concerning is noise from upstairs neighbors, especially when they exercise at 10PM.

Debra Morris

I’m so very happy here! The staff, facilities, residents and grounds are all wonderful. I feel welcomed here!

Meghan

Loving the community so far. Management has been very responsive. I've had to submit one work order and maintenance repaired the very next morning. So quiet and peaceful.

Ariel

Neighbors have been very nice and welcoming. Maintenance is timely and helpful. They completed our few minor repairs the next day after we notified them. Overall great experience so far.

Duncan Potter

I loved living at Willow Grove. There for about a year, the apartment was perfect for my needs and nicely done. Appliances were all good quality and everything worked well. I had one minor problem with the heating and it was dealt with within an hour...

Liz

way over priced. Its nice but way too much to live here. You're better off buying a home and having a mortgage half the amount of rent cost here

LaVerle

Top notch! Beautiful facility with very friendly staff. The upkeep of the grounds is superb. The easy access to shopping and restaurants couldn’t be better.

Mary

Amazing experience. Friendly atmosphere even during the pandemic neighbors and staff go out of their way to say hello with social distancing of course!

Marylou Trifiletti

I love this community. Everyone that lives here is really friendly and the staff is so helpful! I’m glad to I chose Willow Grove in Danbury

Debbie Parker

Love it! No place better to live in this area — separate entrances, air conditioning, dishwashers, laundry & porches make these apartment homes.

Anonymous

Landscaping could be better. Parking is good! Buildings need more TLC. PAINT. NEW benches by buildings and grills and picnic tables. Maybe a nature walk. Great dog run . People are friendly. Convenient to restaurants and highway.

Brett

Caroline is awesome. Everyone else I have spoken has been of completely no help or willingness to address a problem. Explaining away and doing nothing appears to be the preferred strategy.

Debra

Love it! No place better to live in this area — separate entrances, air conditioning, dishwashers, laundry & porches make these apartment homes.

Andrea

To date very good! All positive so far. Staff and facilities exceed expectations. Looking forward to the spring and summer here. The community is warm and friendly.

Mary

The property staff is very responsive and friendly. Maintenance is wonderful. The location is serene and the location is convenient. We love living here!

Fredric

Love it here, great apartment, well kept property, and everyone is attentive to your needs. Quiet neighborhood, and close to everything in Danbury and surroundings.

Cheryl

Very safe, very friendly. Wonderful staff that takes care of your every need. Neighbors are a diversity of great people. Areas to walk by yourself or walk with your dog are always well maintained, beautiful and clean. The lawn and outside area are al...

Nicole

When problems occur they usually get fixed half asked, and rigged to be the quickest fix. Price is too high for the quality and experience being received.

Andrea

Landscaping could be better. Parking is good! Buildings need more TLC. PAINT. NEW benches by buildings and grills and picnic tables. Maybe a nature walk.

Kelsey

Since I have moved in I love my unit! The community is nice and I feel safe at all times. There is a decent sized gym that is open at all times. The only downside is the noise, we can hear our neighbors majority of the time.

Mary

I love this community. Everyone that lives here is really friendly and the staff is so helpful! I’m glad to I chose Willow Grove in Danbury

Susan Wendling Aloi

I love my new home!! The team is extraordinary, very nice, and the people who live here are so quiet! It is a quiet community, beautiful, and very well maintained. I am so happy I selected Willow Grove--it truly is an amazing place to live and come h...

Verified Resident 610593

Excellent and friendly staff who know the residents. Alex & Carlyne are the best! They are so friendly even when they have multiple demands in front of them. The rest of the staff know everyone by name. I appreciate this in a busy world & call you by...

Verified Resident 606758

Willow Grove was the first apartment I looked at when I moved to Danbury and I didn't have to look at any others. Great, convenient location with new appliances, gas stove (very important to me), in-unit laundry, and plenty of space. The staff is so ...

Summer Gu

I have been living here for more than two years. The complex is well maintained and looks beautiful. It's a pet friendly community and I like the neighborhood there. People are kind and friendly. I don't hear much noise from neighbors. The leasing of...

Verified Resident 593499

Very positive experience. The property is well maintained, has great amenities, and my unit has a nice modern look, with great views. Staff is quite attentive, and friendly. Always a quick response to any requests.

Verified Resident 593550

We are coming up on our second full year at Willow Grove and have been very pleased with our decision to move to Danbury. We have met some wonderful neighbors who have become friends for life. Willow Grove is definitely a place we would recommend for...

Verified Resident 586173

Very laid back, grounds are kept incredibly beautiful, staff is so friendly, especially Carlyne in our office. She is always helpful and friendly, as is everyone else. Yvette always has answered to any questions or concerns I have and the maintenance...

Verified Resident 585191

Staff is on point. They are quick to respond and very professional. Property is very well maintained. Community is friendly. We are right near a major highway yet you would never know. Shopping is also in close proximity. Close to music venues which ...

Verified Resident 577130

Apartment was clean and well maintained, all appliances in good order, grounds are well groomed, snow cleared promptly. Any maintenance required is handled quickly and professionally, all personnel are friendly, knowledgeable and helpful

Verified Resident 573937

Willow Grove is a quiet affordable apartment complex. Feel very safe and the amenities are just right. Need to work on the landscape, need more vibrant colors. Also, a small clubhouse for gatherings would be a real plus.

Verified Resident 558355

On a whole my experience living at Willow Grove Apartment Homes has been great. I love my apartment and where its situated. Property is well maintained and very picturesque. I have had the pleasure of meeting some really nice people, and a few have b...

Anonymous

I have been living at Willow Grove for 2 years now, and I am extremely happy with the community. My apartment is great and love the property and my neighbors. It is also a very dog friendly place to live, which is important to me. I can't say enough ...

Verified Resident 545957

being a former homeowner, the transition to apartment living was difficult. The intial management in 2013 was mediocre at best. We liked the size and style of the place and when the current management and the individual professionals currently runnin...

Verified Resident 545990

Willow Grove is a great living complex for people who are seeking a tranquil setting in conjunction with amenities that allow for outdoor engagement with your love ones. The square space to price ration is excellent when compared to other luxury comp...

Taisha Escribano

Management company is very nice and helpful. Love my apt!

Verified Resident 529814

Excellent and friendly staff who know the residents. The property is very well maintained year-round. Neighborhood-feel with the individual entrances, courtyards, and separate buildings. Love the amenities.

Verified Resident 528753

I moved to Willow Grove June 2018 from Yonkers and it??™s the BEST decision I made. Though the rent is a little high, you def pay what you get! I would def recommend this beautiful complex and the amazing people who live here!

I have lived in Willow Grove for a little over a year before relocating. The interior of the apartment is nicely updated. The neighbors are very friendly. Sadly that’s where the positive points end. The rent is expensive to begin with and on top of...

Verified Resident 516163

Recently moved to Danbury from Westchester County. From the first time I came to the office to meet Carlyne, I have had a very positive experience. My unit is great, and there is a definite sense of community. Friendly residents, and staff, always wi...

Jenn Lytle Vuolo

Love living in our 2 bdrm, 2 bath w/a loft! Plenty of space for my whole family.

I will be signing a lease in the very near future.

These buildings are attractive from the outside, but highly overpriced now that the new owner has taken over. Local management is slow and mediocre. It can take months to get even simple items taken care of. Especially crucial for renters is that you...

j&l

Spacious, apartment living surrounded by greenbelts and wooded views. Conveniently located to shopping and transportation. Welcoming, friendly, safe and pet friendly. Amenities include a fitness center, pool and bark park. Seasonal events - poolside ...

Laura Murphy

Willow Grove is a lovely place to call home. Didn't expect to meet so many nice people and make many new friends. Very happy with my apartment. It is close to shopping, major highways and anything else you might need. The staff, Yavette, Carlyn and A...

Verified Resident 466731

The apartments are spacious. I love the pool And I have made quite a few good friends. It is a very safe community and considering it is only my daughter and myself I'm happy I feel comfortable. the neighbors all watch out for each other.

CA Smart

A Case of The Emperor's New Clothes

Debbie Parker

Great place to live! It's my fifth year and don't plan on leaving. Quiet, polite people who take care of the property well. Great pool that is never full and very clean! Maintenance is handled quickly & right the first time. Close to expressway, Trad...

Verified Resident 458731

Apartment is cozy, quiet and safe. Staff is friendly, professional and safe. Alex is a delight : ) I chose the loft option bc I did not want to risk hearing anyone above me so I cannot speak to the noise level. I can hear my downstairs neighbor a tad...

Verified Resident 458759

It's a beautiful place to live. I am happy to have a nice place to call home. The inside is well maintained, but bathroom vanities should be updated as they are showing wear and tear. The water temp needs to be hotter, getting a hot bath is problemat...

Bob Keller

Please understand that this is a first for us, renting an apartment. So we had lots of concerns. Well, I have to say that Tessa, Alex and team have been fabulous. Our apartment is spotless and very clean! Everything is in perfect working order. We ha...

Xia Jing

Good neighborhood. However, although the rent is reasonable, there are high electric and gas bill waiting for you. Also you will have extremely low refund when you move out without reason, even if you cleaned up every single corner of your apartment.

Peaceful Easy Living with plenty of amenities for anyone's needs.

Beautiful, updated apartments, friendly and attentive staff, and manicured grounds. What more could you want!

Anonymous

We lived here temporarily and I'm not sure the staff here knows how to handle temporary living situations even though at the time of looking into Willow Grove they said they do this all the time. The people here to help you are comprised of a very fr...

Anonymous

My wife and I have been living here for close to three years and we love it. The grounds are well maintained. The maintenance is the greatest. Alex is friendly, quick and professional. The office staff knows your name, is friendly and aims to please....

cjr238

I moved into this community (Willow Grove) the end of April. So far I have had nothing but a great experience. The Management/Leasing Staff has been nothing but great, and i was there first new tenant under the Willow grove title. Coming from living ...

mecantor

This is a beautifully landscaped, well-maintained community with good amenities. My son and I moved in six months ago and have been very happy here. Our apartment has a great lay-out and is bright, attractive and comfortable. We have two bedrooms and...

Anonymous

There are other nearby choices, but WG has a village ambiance not found elsewhere. The new staff has made impressive changes in accessibility, property maintenance and resident sociability. A great place for those making a first start living on their...

irishsue65

I have been here for a year today. I had a plethora of choices, and did my research. I am so pleased I chose Willow Grove. The pricing is very fair to market value. Up keep of the grounds is superior through all seasons. The maintenance staff is exce...

jglick11

I have only been here for just over 2 months but it is a peaceful, friendly environment and so centrally located. Alex could not be more helpful or congenial and Jeanne has been very supportive too. My place is in excellent condition and help is alwa...

Anonymous

I found living at Willow Grove to be a very enjoyable experience. I have been living here for 4 months now and absolutely love it. The complexes are very quiet and are set in a beautiful suburban area with a lot of nature and deer around. Every unit ...

LiveInCT2013

Do not move here. Here are some of the more serious reasons why... During both summers there we had wasp infestations and it would take a week for them to get pest control out, who would only do a cursory spray and leave and the wasps would be back i...

Madrx er

Good Apartments, Worst Management. Esp when you really need help with heat, Make sure when you move in, all the small nooks and cracks are written on the FRONT of the paper and not in a scrap paper which gets tossed out later. Because you will get ch...

rayn21

Lived here 3.5 years and service was poor. Maintenance, in general, is undermanned and inattentive. Trust me, you will have maintenance issues as the construction is low quality. We had a number of issues including a burst water heater (took almost 2...

Anonymous

I have to agree with the other comments. The rent is too high for the poor construction. The management staff is lazy and apathetic. You need to repeatedly ask for anything to be fixed or done. It took us 2 months to get a copy of our lease and a mon...

Anonymous

I moved into this community in May. So far I have had nothing but a great experience. The Management/Leasing Staff has been nothing but fantastic. The community is very nice and well maintained. True, you can hear people walking above you, but it is ...

Anonymous

The new manager is the rudest person you will find on the face of the earth, this apartment complex was good with the previous managment companies..but ever since the new ones took over its been horrible.they raised rents and are totally apethetic.I ...

Anonymous

We moved in last month and will not be renewing. You can here everything - every foot step, toilet flush and door slam. The neighbors are nice but for the high rent I feel it should be higher quality. If I could break the lease I would.

SSHickey

I've lived in a number of places due to the transient nature of my job and this place was the WORST of them all. In the one year that we lived there, we had more issues than I can even list. During the first month, we had to pay for a weekend at a lo...

Anonymous

I have lived in Willow Grove for the last year. This place is a dump and Donna in the office is the most unprofessional person I have ever meet. We had brown hot water. I reported it to maintenance and Donna kept telling me it was the city causing th...

Anonymous

RUDE office staff! I visited the leasing office today interested in renting a 1-bedroom within the next month or two. I did not have an appointment, but politely stated that I'd like to make one if the staff was already booked for the day. The respon...

Anonymous

I moved into Willow Grove 5 months ago. I was a little worried after reading some of the reviews on this site. After speaking with family they told me to take it with a grain of salt. I have been very happy here after moving from Detroit (poor auto i...

Anonymous

wow, I just ran into a resident that told me he trashed Willow Grove on Apartmentratings and I should check it out. He said he was angry because he was trying to transfer to another JPI/Greystar property, the transfer request did not go well since th...

divyad

Willow grove apartment is very gud place to live, peaceful area, very gud customer service from leasing office, very gud place for kids safe and secured.. gud parking facility,neat and clean..having fun in tat place..

Anonymous

Great place to live. Office was very helpful from intial viewing all the way through move in. There were small details about the apartment that were fixed right away. Overall I have a very satisfying experience here.

danbury

A secret apartment community in Danbury worth seeking out. I just moved to willow grove from another apartment community in Danbury CT, what a difference one exit makes.The community is great, the staff is great and the residents are so friendly. I l...

HappyGuy3384

I have been living at Willow Grove at Danbury for 3 years and couldn't be any more pleased. Many people are quick to express disappointments but those that are satisfied usually do not take the time to express it. Management has been great to me and ...

Anonymous

We have lived at Willow Grove since JPI first started managing the property. We now have to move out due to a job relocation and we are not happy at all to leave. Talk about care free living, this is it, and pretty, private and peacefull. Everyone ha...

heybahb

HVAC problems were never addressed after 18 months of "fixes." (The maintenance guy was a great guy, but the company would not hire experts to fix the problem.) Received a bill for $2,000 upon lease end. Upon further inspection, the charges were bogu...

Anonymous

Dishwasher never worked, new linoleum laid over dirty floors and not tacked down properly so it is peeling up. Hole in wall behind poor repair of plumbing line that was never patched. Maintenance never follows up, doesn't tell when they will enter ap...

getchallad

The apartments are priced quite a bit more then what can be found in the area, but they are conviently located. You must be careful if you decide to go month to month because the managements market rates which the month to month rates are based on ar...

Anonymous

Not worth the price