Halstead Fair Oaks

Reviews

Manuela B.

The apartments are great and the maintenance is really fast. The manager is always helping us. However we felt lack of support during Covid times for those who experienced financial problems

Ashley B.

We've loved living here so far! The apartment space is upgraded, the community is beautiful, and the staff and very helpful! The only issue are the stairs are old and falling apart (they literally crumble beneath you as you walk up them because they'...

LaTonya H.

It was such a pleasure living here for the first year. I feel new management is sincerely trying to keep it a nice place to live especially with the recent upgrades. My concern now is the structure of my building, the upkeep of the grounds, and the l...

Josh R.

Overall great place to live. It is expensive but on par with everyone the area. Bozzuto has definitely made some good improvements since they’ve taken over.

Yang Z.

This is a nice place to live in. The maintenance team is great, we submit a ticket in the morning and they are here in a few hours. The only downside is there is a lot of mold in the apartment, and its hard to get rid of.

karen y.

Great experience so far. Great location. Well maintained community. Very new. Upgraded kitchen. I definitely recommend Halstead fair oaks to people.

Megan D.

I like the new things that have been added to the common areas. I wish the pool was bigger and had more lounge chairs. Community is pretty dog friendly

Peter S.

So far my experience has been fantastic at the Wheelhouse. My 1br/1bath apartment is plenty spacious and the features/appliances are all new, nice, and fantastic. I moved in amidst COVID so I've only just begun taking advantage of the community ameni...

Shelly M.

Nice neighborhood. Great Location. Lots of amenities,discounts, and specials. Staff and maintenance very attentive to your needs. Looking forward to the outdoor theater!

Eufemiana D.

Happy with the Bozzuto Experience these last few months, and looking forward to more innovations and communication from Team Bozzuto! Looking forward to a mutually fulfilling residential experience.

Andrea T.

Living here has been a great experience. The community is clean and friendly and I love how everything is very close and central. Definitely recommend for people to live here.

Blaze D.

I feel like communication isn’t always the best from management we have had several occasions where they have scheduled loud work I.e. carpet replacement in the unit above us at 8 am or tree trimming at 8 am

Brian W.

I have been a Wheelhouse resident for three years, and Stacy and Crystal and their colleagues have been fantastic to work with! The property has always been quiet and clean and managed with professionalism.

Reagan W.

It’s been a great experience so far! The apartments are updated and nice. I’ve loved communicating with Angel, she’s the sweetest. Thanks for bringing food trucks in every week.

Sigalit M.

I love living here! Apartments are beautiful, maintenance is prompt and they have frequent community events like free breakfast, food trucks and raffles.

Andrew D.

Very nice place to be. I very much like the first come first serve parking. Food trucks are a nice touch. I’m interested to see what more the management will provide with covid restrictions being lifted.

Danielle B.

Very clean, organized and strong communication! I have had an excellent experience with the leasing office thus far, they know exactly what they are doing and can communicate effectively.

Smriti I.

Nice place to stay! Office staff is very good and supportive. Maintenance is quick and responsive. Great community where you can make friends.

Jessica L.

The community is great, but the noise is very loud from cars to trash trucks coming by. I love Angel she is the bomb! Always on point and very responsive. I say she was the reason I picked this location. Bozzuto might need to change the windows to ke...

Caroline A.

Moving in was a breeze and the place is beautiful! My roommate and I could not be more excited to have our first apartment here at Wheelhouse

Yvonee V.

We really love out new home and the neighborhood. We think that the living room is not properly arranged, because we are very limited about TV installation. And we hoped the principal room could be a little bigger to have a desk inside.

Lanaea A.

I have had a great time here. The only down side is the stealing of tires in the parking lots and I have to keep resigning new leases which is making me suspicious. I am on my 3rd lease in 3 months and am being asked to sign a new one again.

Erika R.

So far it’s been great! I wish we had a schedule with the timing to expect the trash pickups, I work a bit later than others and think I miss it often. Otherwise we love the community, amenities, food trucks, and how quiet it is here

Nicholas H.

Great experience for moving in! The orientation was attentive, as well as the service requests that were made following it up. I enjoy how quiet the community is, and that there are events and services always ready for residents. Major upgrade from m...

Emily B.

I enjoyed everything about living here except for how expensive it is for the quality. I also have a dog and feel like the dog park is very small and not the best option.

Karina G.

So far the community, neighborhood, and unit space has been lovely! I am new to the area so it means a lot when I see a friendly face and a clean space. Thanks Wheelhouse for making my transition comfortable, peaceful, and safe.

Lindsey B.

When I first moved in I absolutely loved it. I have lived here for over 2 years and the changes have not been good ones. The last email we got regarding needing to wear masks around the staff of the property was horrendous. I’m very much pro-mask b...

Alex D.

Really like this community verse the others in the area. Nice in spring season (cherry blossoms or flower blooming trees), clean well maintained common areas (lake, grill, water area and gym). The team working at the office have always gone above and...

Ashlea L.

Love the area, perfect location. Beautiful property. The places are very nice and the amenities when available are fantastic. This is a great area to live.

Jose H.

I living here for long time and love this place The office team and mantenance they are really nice The recidence is clean and very peaceful place to live

Jamel H.

This is the greatest community I’ve ever lived it. Excellent service and amenities. The office employees are super stars. SHOUT OUT ANGEL AND CRYSTAL!!!

Tamra G.

Great, friendly community that is clean and affordable. The staff is nice and helpful when there are issues that arise. I like that there is valet trash.

Courtney K.

Angel was by far the best leasing agent when we were originally searching for apartments. We fell in love with both the management and the community. So happy to be here & able to enjoy the beautiful community. The lake, trees, & pet friendly atmosph...

Jose A.

I love here I’m moving from Miami, Florida I’m happy to be here this place is beautiful very quiet I love my apartment my bedroom my balcony .

Jacob H.

Great neighborhood but a little pricy for the size...still a good value for the area. Haven't had any serious issues that weren't taken care of.

Kyrra G.

The space can be a bit smaller than it looks in VR. But for the area, the price is reasonable, especially when you consider all the amenities you get. The events are fun and the food trucks are a highlight. Residents are friendly and the neighborhood...

Jorge P.

Awesome! The residence is amazing it has a great location and the people living here are so friendly. I love the amenities and the gym is always clean

Eryn N.

Overall it's a great place to live. The office staff is always super nice and maintenance requests rarely take over a day to fix . A few cons would be you're able to hear most of what goes on if there is an apartment above yours, most people who have...

Katherine P.

Living here is just fine. Nothing too special and nothing that's too bad. There are bug problems but they're pretty typical for the area (house centipedes etc.)

Colleen M.

Model apartment was much nicer than the one I was given. Hall's needs to be cleaned and updated. Toilet has been running since I moved it and they said they fixed it twice but it wasnt

Adriana M.

Nice neighborhood, so much to do around! We really like the complex. Never had any inconvenience with management and maintenance had always been so fast and efficient.

Felice J.

From the moment I sat down to talk about living at wheelhouse, I knew. Now being here almost 3 months, I can't imagine living anywhere else!

Jacquie H.

People reply quickly. Parking is annoying but not too bad I like that they have food trucks. I feel like the price is good it is strange that I pay directly from my bank account and still have to pay $.95

Lauren F.

Overall, it's been a great value for the money, and the staff are usually nice and helpful to us. Neighbors are also friendly. I have had my complaints here and there, mostly related to the building and maintenance. Things I've complained about in th...

Markley G.

Please open the pool this summer! Pretty please!!! Other than that we love the community and it’s ideally located for the fair oaks mall, a ton of restaurants, and our work.

Lyndsey B.

Great location, nice apartments, friendly staff. Most amenities are closed due to covid or have restricted hours yet we still pay for those amenities? Yikes. Parking is also difficult if it’s a weekend because we have a lot of guests that take up t...

Chase M.

I would say I’m pretty happy with the new management with only a few issues including the new array of processing fees for rent payments but other than that I have enjoyed my stay here.

Kara F.

Overall, the quality of the apartments for the price in our area is really great! Very few issues, and planning to resign our lease for the third year soon!

Katelyn T.

Been here over two years and am very happy. Great location, lovely apartments, and timely maintenance services when needed. Would recommend Wheelhouse to a friend!

Jayson L.

Its perfectly fine. Nice area, nice apartment, management has been fine so far, the walls are kinda thin however so if you don't like hearing your neighbors you might wanna look somewhere else.

Carla G.

This has been the quietest peaceful apartment I’ve lived in my entire life. It’s a beautiful modern space that feels safe with secure locks to every area. Laura the manager is incredibly dedicated. She works after hours just to ensure great stand...

Clay B.

Very nice place, parking is sometimes tough and I work nights and sleeping during the day is hard on days when they are cutting grass and blowing leaves but other than that it’s fine. I think the gym should be open open 24/7 in mind if we are worri...

Kimberly G.

I like living here. It is very conveniently located to my job and there is anything you could ever need or want within a 10 minute drive. I like all the neighbors I’ve become friendly with as well.

Kristen O.

I love how much space the apartments have, and the appliances and granite counter tops are great! The parking on Polo Drive closest to West Ox Rd should be assigned parking with how few spaces their are compared to the number of residents and units. ...

Halie S.

So far, we have had an amazing experience within the Wheelhouse community. It’s a very quiet and luxurious area. We never run out of places to eat or things to do!

Afton D.

Overpriced for the size/quality. Appliances are either old or break regularly. Maintenance is always helpful & friendly when coming to fix. Safe & clean environment.

Anita A.

Maintenance is always prompt in their response times, professional, and friendly. Interactions with front desk staff, however, are often frustrating. The stairwell handles on our building are also rusting which scares me a bit. No problems with rats ...

Susan B.

I love the location! I love seeing the kids out playing! And I love seeing all the pet owners out with their dogs each day. The staff in the office and the maintenance people have all been very friendly and helpful. I am amazed that a maintenance tic...

Zachary D.

So far the best apartment I’ve lived at. Management is friendly, responsive and professional. The community is gorgeous. The unit is affordable in comparison to other complexes nearby. My only wish is the pool is open and the gym had longer hours

Kevin M.

Compared to the last place I lived this place is phenomenal. Not only better facilities but the staff is attentive and problems are solved quickly

LaShonda A.

I have lived here for 4 years and have appreciated the courtesy and kindness of the office and maintenance staff. Maintenance requests are resolved very quickly.

Bhupendra A.

Best community in Fairfax VA, We are staying here for last 10 plus years. Service is always on the same day & most of the time within the hour.

Arielle G.

Overall, clean and friendly community. Nice amenities (when they're open) and the food trucks that are scheduled are a nice touch. Maintenance is quick to respond.

Lacey W.

Amazing management. Great apartments and great community. Recently renovated apartments. Maintenance people respond very fast. Community feels safe and clean.

Kathryn D.

The bathrooms suck especially flushing the toilet. Someone hit my car and didn’t pay for it so now I have to pay to fix it. Do not make your residents pay for the trash service what if I wanted to save money and throw out my trash myself.

Emily T.

As a new resident, the move in process was great and the staff was very helpful! They answered all possible questions and were always quick to respond.

Anonymous

Maintenance: Team is awesome, they come quickly when there is a problem. I did have an issue with my toilet leaking and it took three times to solve the problem, and they finally ended up replacing the toilet. Amenities: none? I moved in during the b...

Emily B.

Beautiful property. Hopefully, new management will retain. Great staff and very,very, very dog friendly. I `ve lived here 9 years and hope I can stay. Lots of nice trees and bushes.

Ashley H.

Moving in has been a breeze! I was very pleasantly surprised with the ability to do nearly everything virtually. The process was quick and easy to understand and the staff members were very helpful with my many last minute questions.

Genelle O.

Great neighborhood for families. A lot of places within walkable distance. Helpful staff. The only downside is the cost of rent for the size of the apartments.

Natalie S.

Beautiful establishment with very friendly and helpful staff! The location of the property is a big plus. I would definitely recommend living in wheelhouse and any buzzutto managed property to a friend.

Richard M.

The community is great, but I moved in a month before everything was shut down. I completely understand COVID was the reason, but paying for 24/7 gym access and a pool has been a disappointment. Once those amenities are opened back up fully, I'd cert...

Kathryn F.

Honestly, have loved the first 2 weeks here. Very quiet, safe neighborhood and neighbors seem respectful of one another. Only ask would be that the gym be accessible outside of office hours.

Carl E.

Great place to live! Maintenance crew is great. The office staff (Crystal and Angel) are wonderful and always helpful & cheerful. The rest of the staff is new and I haven't met them or had any interactions with them yet.

Samer J.

Use to be from the top in fairfax area Right now is going back words. Weakness of management some of the stuff has an attitude. If you bring an issue to thier attention rhey start arguments instate of solve it. Btw the dont own the palce

Leslie C.

I’m very pleased. I just moved in and it feels like home. Close to many stores, restaurants. Great location. The community gorgeous. The staff is friendly and helpful

Yildirim Turkmen

Its an awesome community! 2 things that would make me renew my lease but they don’t have it: 1. The lounge is only open business hours.. big negative for me. 2. No electric chargers. Otherwise everything else is great so far.

Anonymous

This community is by far my best rental experience. All the surrounding areas are well kept and maintenance is timely and does an excellent job when called. I had an issue with my dishwasher leaking and they came out and not only fixed the issue but ...

Anonymous

DO NOT LIVE HERE!!!! In the year I spent at wheelhouse it felt like a lifetime considering all the problems I dealt with. First I was told the security deposit would be the standard $300 when I signed my lease it was listed at $1600. My car was towed...

Jasmine_D836

I have lived here for almost 5 years. The staff is wonderful. They care, they get to know every resident, and they make sure things get taken care of. They go way out of their way to do nice things for the residents, such as holiday dinners. The main...

Jasmine Dawn Dulin

I have lived here for almost 5 years. The staff is wonderful. They care, they get to know every resident, and they make sure things get taken care of. They go way out of their way to do nice things for the residents, such as holiday dinners. The main...

Marina Hobbes

0 stars if I could. Community Manager, Stacy, is lazy and unhelpful. When working out at the gym I can always hear her loud mouth gossiping to coworkers about residents living on the property. In addition, unfriendly leasing agents. All willing to he...

mattH7

I lived here for one year and in my time the management and employee's changed constantly. The mailing service doesn't work very well either. They hold your package in these lockers but they often lost my package or spelled my name wrong so I never g...

sorlando12

My boyfriend came home from work early one Saturday morning and noticed that the entire main living area of our apartment was completely flooded, at least an inch of water on the floors, parts of the ceiling caving in, furniture saturated, a brand ne...

Binglei Ye

Love my house and love the staff! Very kind and helpful! �

Donte Davis

Great staff and customer service everyone is friendly

Carol Ck

Pretty good location. Friendly staff. Couple shopping centers close by.

Jin Hwang

Great community here! The agents and neighbors are really nice and helpful.

Anonymous

I've lived here for three years. I started when it was Avalon and it has gone significantly downhill since then. When they decided to upgrade the apartments they refused to wait until lease end they demanded doing it in the middle of our lease. They ...

Eleanor G Kent

Moved in on Saturday and have absolutely loved it so far! Such nice people in a great community!

Danielle L. Echols

I had a wonderful experience at Wheelhouse of Fair Oaks. I stayed there over the weekend with some friends, and it was just perfect! For starters, the apartment was lovely: newly renovated, a wood-burning fireplace in the living room, 2 big bedrooms,...

Jay Cullen

We just moved in and honestly, I don't like it. The apartment looks ok, but you can tell they took a lot of shortcuts when it came to repairs/touch ups for the place; especially on the doors. The thing that bugs me the most is how thin the walls are....

Elesger Naxmedov

Very small and poor playground for children, not useful for kids; useless picnic area (barbecue gas tubes are always empty); you can't use office area after 6:00 pm; poor beverage (only dark coffee and ginger tea) at lease offise; very expensive pric...

Cordell Hawkins

The staff here is absolutely fantastic! They are warm, friendly, enjoy doing their job and so much more. I feel like a valued member of this community and not like just another number. TWO THUMBS UP!

Isaiah J. Gibbs

The staff is always courteous and helpful. Any question you have they are willing to stop what ever it is they're doing to help.

Alina Krehovets

I realy love this place

Lauren Sims

The Wheelhouse Apartments are great. With the new renovations and updates you would never know that it was built in the 80's. The outdoor amenity space is awesome, and my dog loves the dog park. The staff in the office are extremely cool and always r...

Justin Goodnow

This is the best place to live in fairfax, didn't want to look at any other place in the area, its got a great staff very nice maintained landscape areas, nice pool, and will be here for a long time. Thanks so much wheelhouse, special shout out to Mi...

Moe Justtrynalive Smith

We love it here!!!! We are surrounded by everything.

tenant_2015

The new managers are arrogant and do not provide basic customer service. The main manager will call you after hours to confront and argue with tenants, the assistant manager will tried to intimidate paying tenants with empty threats of collections. Z...

Emily Fink Bauman

Now that I`ve lived here for a number of years-I still love the quality of life I have at the Wheelhouse. And the staff creates that quality. I was at the office yesterday- and realized everyone who works here is a "rock star". The staff treats the r...

JessicaKimLee

DO NOT LIVE HERE! this place has gone wayyy downhill every since Thrive Community took over. They are very intrusive upon your life. Parking is troublesome if you have more than 1 friend. Water will not work every week. Notifications of anything chan...

Anonymous

Amazing staff that are always willing to help! This is the first time I've in an apartment community and could not have picked a better place! Staff ensures there are different activities going on in the community and they are working hard to update ...

Anonymous

I am a resident of Wheelhouse and wanted to let everyone that is looking to down size, relocate or just looking for another place to call home, this is the place to make that decision. I looked for a place to call home for months each time I would pa...

Victoria Lucinda

The people who live in the community are very nice and generally pretty respectful of each other. The grounds are typically well kept. If you're looking for a basic apartment experience in NoVA, wheelhouse has a great location of it. I will add that ...

Marie L. Mc Coy

Wheelhouse of Fair Oaks is making a difference. They are revamping this property to make it feel like a community. First time in nine years, each apartment is being remodeled for the dwelling to feel like a home. Customer Service is extremely critica...

Anonymous

Poor customer service. Poor upkeep of grounds. Trash is always all over the parking lot, because the compacter never works. Staff do nothing about it and allow trash to pile up for days at a time without cleaning or fixing the issue. There are always...

Anonymous

This property has changed hands twice in the last 4 years. It's now called Wheelhouse of Fair Oaks. The new company, Thrive, which took over last summer has been very conscientous in improving the exterior and has already had 2 tenant parties with a ...

Kari Anderson

It sure looks great at Wheelhouse today !! The landscape is beautiful and the leaves are all changing to fall colors.

Anonymous

This place is not the place to be at all. The maintenance is horrible. Be aware of Avalon Fair Oaks, The things to look for is that this place will make you pay utilities for others in the community. I just found out the billing on water base on how ...

Anonymous

THIS IS THE WORST APARMENT COMPLEX IN NORTHER VA. DO NOT, I SAY DO NOT LOOK INTO LEASING THIS PLACE. THEY DO NOT TELL YOU ABOUT THE 60 DAY NOTICE PENALTY. THEY CHARGED ME $181.00 BECUASE I SENT MY 60 DAY NOTICE TO LEAVE TWO DAYS LATE. INSTEAD OF WORK...

Anonymous

I strongly advise everybody to be present at final inspection, and take pictures and video tape the final inspection process for your own security. I would have rated my overall satisfaction good, but after final check out, I lost my faith in clear b...

Rosietaico

Kinda nice. Overpriced. No parking. They did however do ABSOLUTELY NOTHING to help when our ground floor apartment flooded. One of the worst experiences in my life. And when we asked what they could if anything... Basically nothing except move us int...

priley95

I moved into this apartment complex over a year ago. I have to say that it has been a geat experience! In fact, I just renewed my lease for another 10 months. The staff is always friendly, maintenance requests are handled quickly. The apartment compl...

Anonymous

Don't live here unless you want to pay an outrageous price for a low-quality apartment and poor insulation. They require a $500 pet deposit plus $35 pet rent, and they do not count this payment as a security deposit for any possible pet damages, inst...

Anonymous

Do you like throwing money down the drain on an apartment that is significantly out of date and overpriced? Do you enjoy being walked all over by the leasing staff? Do you want to move after one year because you immediately regretted the choice you m...

littlestrick

Formerly #4239 here. I'm very dissapointed to have to write about how miserable moving out has turned out to be. We aren't dirty people, but still spent 8 hours cleaning the apartment top to bottom. We rented a steam cleaner and cleaned the carpets -...

Anonymous

Where do I begin? First let me say if zero stars was an option, that would surely be what I choose. There is really only one "good" thing here and that is the maintenance staff -- they always come to your apartment super fast and will come as often a...

nissan07

this place not for decent people. very very bad customer service .. water bill is almost 150 per month for two people .. please don't move here . you cant pay the rent at leasing office and the place you mail the check they always process late and ch...

Anonymous

Worst rental experience in my 8 years of renting in Northern VA. When I reserved my apartment in 7/2011, the leasing consultant lied about many things. One primary discussion was regarding the pet policy. This complex charges a non-refundable pet dep...

Anonymous

From day one when I moved in the dishwasher did not work, the sink leaked, the focets dripped, one window was cracked and the others had moisture between the panes with mold growing around the windows, and the A/C unit made a horribly loud noise. The...

Anonymous

I lived at Avalon Fair Oaks for 10 years (with 7 of them being under Lincoln Property when it was called The Hermitage). Overall, I'd say I had a good experience. My only issues really came with the crazy people who lived beneath me and next door to ...

geemoney96

I lived at Avalon Fair Oaks for 10 years (with 7 of them being under Lincoln Property). Overall, I'd say I had a good experience. My only issues really came with the crazy people who lived beneath me and next door to me - I had some really bad neighb...

Anonymous

We moved in recently and since being here, we've had our motocycle stolen (which not only happend to us, but a couple of other tenants as well. My husband spoke to tenant who said that that was what happened to him and another neighbor). There are al...

RentBetterNow

The apartment: This is a decent community to live in if you are new to the United States and are from a country where infrastructure and general quality is lacking - in that sense, you will have low expectations. These apartments were built around 25...

littleac2011

I was happy when we moved in the place. the apt was clean, and the apt complex was very nice and clean. staffs were very helpful. I gave a very good rating. However, when we moved out, we cleaned the kitchen, bathroom and vacuum the floor. We did eve...

cblucas7

I just moved out and they pretend that your security deposit is theirs. I was charged $115 for cleaning charges and $75 for carpet cleaning. They took pictures of lint around the dryer door and a lighter that was accidently left in a kitchen drawer. ...

Anonymous

Everyone can paint the picture of the landlord attempting to suck every penny from you all they want but in the end I only have good things to say about Avalon Fair Oaks. I moved into the area and knew very little about Fairfax VA. I can honestly say...

Anonymous

I just moved out from Avalon Fair Oaks, Fairfax, VA. This facility is a total rip off when you move out. They do not enforce their own policies an procedures. When I gave notice when I was moving they prorated my rent since it was at the end of the l...

HappyPineapple

Sorry, my previous comment posted with no spacing (how annoying!) Everyone's experience is going to be different despite living in the same complex and I respect your entire opinion and post. The garbage and recycling area does get crowded sometimes ...

Anonymous

I'm sorry but the previous review is completely off base save a few details. I've lived in this complex for the past 2 years and only agree with a select few of these points. First, the good. The maintenance staff is great. They respond quickly and u...

Anonymous

When we were apartment shopping in June 2010, we went to maybe 10 different places and had some run ins with rude apt leasing managers. When we went to Hermitage, everyone seemed so nice and I liked the 24 hour maintenance guarantee that they had. We...

Anonymous

When I was looking for an apartment in Fairfax, VA, I looked at about 4 places. We were looking at places that ranged from $800.00 to $1,100/month. The SMALL 1 bedroom, 730 ft2 apartment wasexpensive by itself (being $1,200/month) but after adding a ...

Anonymous

DO NOT MOVE HERE! I always read reviews of apartment complex's before I make a decision on where I need to move and this has by far been the worst complex I have ever lived in. The apartments are extremely old (my shower makes a loud creeking any tim...

Anonymous

We moved in because they had a special. They increased it 400 more and we still stayed because of the location. Parking is good if u come early. Apartments are very old but well maintained. If u don't mind paying at least $600 upon move out even if u...

harshl99

I used to live at this community when it was managed by lincoln and luckily moved out at the perfect time (just when avalon took over). A few of my friends moved out after me and all of them were charged for cleaning the apartment, painting the apart...

Anonymous

I lived 3 years with old management, and wanted to live fourth year with the new management, but noticed that rent was increased 35% on renewal, and had only one option to move out. This new management is horrible and won't be care of long term resid...

Anonymous

I have lived at the Hermitage for almost 7 years and came to give an honest review. Pros: -Great location, walking distance to everything you need and close to major roads/shopping/parks and less than a minute off 66. -Online rent payment (when it wo...

Anonymous

I lived 3 years with old management, and wanted to live fourth year with the new management, but noticed that rent was increased 35% on renewal, and had only one option to move out. This new management is horrible and won't be care of long term resid...

mjones252

Do not rent from Avalon. The manager on site is young and rude. I was never late, yet they increased my rent by 300 per month, then when I moved out, they wanted me to pay $400 for damages to the apartment. These damages were putting up two pictures ...

Anonymous

I do not live here anymore (THANK GOODNESS). I moved out once they told me they were raising my rent $200 and acted like they could care less about keeping me as a tenant. I have worked in this business in the past and never have I seen a company cha...

Anonymous

I agree with the others about the rent hike on renewal. That is not something I have seen happen in all the years that I leased. I was on a special for a year and now at the time of renewal they bumped up the rent by over $150, which is closer to mar...

Anonymous

The management is awful. They pulled the old "bait and switch" -- lured us in with a decent rate and then increased it almost $200/month. This is not something people can easily afford out of no where - That's as much as some car payments! I would ha...

myContribution

I was actually pretty surprised to see negative reviews for this place. I've been here for almost a year and have had a very pleasant experience! I would definitely be glad to renew my lease here if it weren't for the fact that I'm trying to move clo...

Maryam571

Me and my huband live here almost 1 year now. I have to admit, since management changed this place is just great! Parking is great, there is always space, even though it is not reserved. Service is great too, they respond and fix everything within a ...

Anonymous

I lived in the Hermitage for 4 1/2 years, right after I moved out of my college dorm. I had a two bedroom, two bath that had a great floorplan for sharing with a roommate. The apartment was clean, and I never really had any problems with it other tha...

teesjay

2 women attacked in the parking lot, just on the evening news...one taking out her trash and another getting out her car...good luck if you wanna live there

Anonymous

Really... read the title. Run now. I don't even know where to start. OK.. well.. the units are disgusting and moldy. You will need to scrub your windows with heavy duty bleach every month. Who has time for that? It is like some nasty mutant mold. The...

Anonymous

I've lived here for 2 yrs and for the most part, it has been a pleasant experience. Parking is great, so is maintenance. The few things I didn't like: 1)The heating/cooling vents in the apartments. OMG... it was like gale force winds blowing in the p...

Anonymous

I lived in the Hermitage for 2 years and loved it. When anything broke, it was taken care of within 24 hours. Grounds are kept clean and pool is great. I'm in my mid 20's and shared the apt with a roommate and we had a really good experience. Not gla...

Anonymous

I moved into my place this past December and love it here so far. The layout is the place is excellent. Not many apartments have an island kitchen but the apartment here does. You can cook and watch the plasma all at once. Even though it is a tiny an...

nkmho

I lived at the Hermitage for a year back in 2006 and had no major problems while I was here. The location was great for me since my workplace was right on the mall loop nearby. There's a lot of good stores that are close by, and of course, there's th...

Anonymous

There are some good things and some bad about The Hermitage. First, the bad: 1. Dog doo. Some people are just rude and either renters with pets aren't being warned strongly enough when they sign up that they are expected to clean up after their dogs,...

ConvenienceIsKey

Snow removal: This is year two for us--ditto to everyone's complaints on the snow/ice removal. I know they have emergency maintainance people on staff, so it should not be a problem to have one of them come out when it snows/ices after business hours...

LivininFairfaxVA

I've lived here almost a year. Don't listen to the other reviewers who are complaining. I love it here. Great location, great price, and quiet. That is what I love the most. I never hear my neighbors. The only problems I've noticed is that in the win...

Anonymous

The most unprofessional leasing manager and team. They looked friendly when I moved in but at the time of renewing the next lease they jacked up the rent ridiculously high. As the other tenant said these apartments are total crap and not worth the pr...

Anonymous

The Hermitage is looks very nice. The landscaping is well done and the location, especially for shopping is fantastic. When I previewed the apartment it was very similar to my previous apartment and I thought it would be large enough. It turns out to...

Cait007

This has to be the WORST place in Fairfax. You need to look around more and not be fooled about the prices. The staff may seem nice at first and the place may look pretty during open house... but this place is a dump. Dog poo everywhere and trash- I ...

phillid1

The immediate staff is great I will give Kudos to Amanda, Erin & Mary because they are wonderful people and seem to really care about their tenants. They provide the best service I have ever gotten at a leasing company. Having said that I will say th...

Anonymous

OMG let me just start off with the fact this place is worth maybe $500/mo for a 2 bedroom not $1500!!! Where to start! OK the leasing office! Anytime there is any issue you get "I understand ma'am let me see what I can do" 10 days later NOTHING! The ...

anpanman

I moved out a few months ago after having lived there for two years, and I was sort of sorry to leave. The only real problem I had was when they repainted the balconies, they must have screwed up somehow, because it took three weeks for the paint on ...

Anonymous

1)POOP EVERYWHERE 2)MAN WALKED INTO MY APPARTMENT 3)PEOPLE THAT WORK IN THE OFFICE SUCK 4)DID I SAY ANIMAL POOP EVERYWHERE! 5)I CAN HEAR PEOPLE UPSTAIRS FLUSHIN THE TOILET! 6)SRAPING ON SEALING FROM OPENIN THE DOOR(NAILS ON CHALKBOARD SOUND) 7)DONT P...

Anonymous

VERY bad customer service. They are nice while they want to get you in the apartment. Once you are in, they treat you like ---- (sorry for bad language, but thats how they really treat you). We had a bad neighboe upstairs, loud and rude. We contacted...

Anonymous

if your on a budget, go ahead and rent here... but as you, you get what you pay for. the only thing great is parking and there is ample of it. other than that I do not see anything great about living here other than parking, the vicnity that its near...

Anonymous

Let me first say the first 3 months here were great, we had no problems except the occassional maintenance issue which was promptly fixed, however that changed very quickly. We received 2 notices on our door in a matter of a month of an attempted rap...

Anonymous

Ok so here is the problem with the Hermitage that I have. First, size is a factor. Yes, you have the option of rooms, however, the pricing sky rockets. Also, how come I have have to pick up my dogs poop but it doesn't seem like anyone else does. I ha...

Anonymous

I have lived here at The Hermitage for about 2 years now. My maintenance requests needs are always responded to quickly and the team members are really nice. I am satified with my apartment. I love the location, during the summer I can walk to the mo...

Anonymous

you would think an apartment complex would at least have good upkeep on the outside appearance, but that's far from it. you can actually see and hear the stairs move a little bit when walking on them. the paint on the outside is breaking apart and th...

Anonymous

all i have to say is cleanup the damn snow! there's still like a dozen or two spots with snow just covering the parking. seriously and why would you plow the sidewalks but not the steps leading up and down to the sidewalks? contract new people. bette...

Anonymous

This place sucks, I've never lived in a worse place in my entire life, all of these reviews are exact to the point. Raising my rent 5% to be here another year? Hell no I'd rather live somewhere more expensive that is better than this --------.

Anonymous

It took them two months to respond to a leak I reported in my apartment and leaks always have the priority in property management eyes (you get the picture). The one and only good thing here is the location other than that everything sucks, I lived i...

Anonymous

Let me first say that when I have a chance I will be taking pictures of areas of the community that are just falling apart and the trash area that is just cluttered with trash all over the place and the grounds that are poor and cigarettes, poop and ...

Anonymous

This has to be the worst run apartment complex in Fairfax County. When I first moved in i thought the place was decent, but my opinion has gone downhill fast. First, the Faifax County police have been to my apartment numerous times to coduct "neighbo...

HermitageBlowsBalls

We were talking to some prospects outside one of the buildings and he was telling us that the employee who was helping them out just gave them the key to look at different apartments and said it was ok with her. Are you freaking kidding me? That righ...

Anonymous

The office staff here is a joke, they are rude and idiots. I read these reviews before first moving in and thought they were all by the same person, boy was I wrong. They are charging us on top of the security deposit $800 to have the carpet replaced...

NickelBach3

While living in this area can cause a great deal of sticker shock, I think that this complex is a pretty good deal for your money. Lived here for 9 months. Location--can't really beat it, near all of the shopping in Fair Lakes--around a block from th...

Anonymous

Let me first state that I've been living here for almost a year and it was great at first like I read some of these reviews, but after that just went downhill. Maintenance was really quick at first and would fix your problems the next day, however no...

Anonymous

At the beginning of living here it was great, no noise, neighbors were quiet, nothing but the minor issue with maintanence changes. Well that changed 2 months into moving in. Police are seen out in the area about once or twice a month, notices are on...

Anonymous

I love the location of the Hermitage apartments and I,ve lived here for number of years, the apartment grounds are kept up very well. I feel the rental office needs to work on noise coming from other apartments. This noise can be distributing at time...

jcdude99

I lived at the Hermitage for 2 years (I finally moved out in 2006). Everything is great when you move in. Then, like one of the previous reviewer said, they don't care about you. We did have continuous problems with ants (they were coming up through ...

Hermitage4215

The complex has good days and bad days. The bad: Snow removal is non existant. When it snows the place is a disaster the garage fills up and the rest are out of luck. Someone answering the phone at the rental office is rare. A courteous rental rep i...

Anonymous

I have lived here for a year now, and am getting ready to renew my lease. I absolutely love this area (lots of shopping, restaurants, etc) and have had no real issues with this complex. A lot of rewiews talked about ants. I lived on the ground floor ...

Anonymous

I have lived at numerous apartment communities and I have to say this is the best place to live! I really enjoy living here. The location is perfect. The staff is very friendly and helpful. There is a lot of parking which I can't say for other places...

Anonymous

Staff has been helpful and polite and its a great place to live. The only issue I have is with people who take there pets out to go to the bathroom and do not clean up after them. Other than that I have not seen any problems in the couple of months I...

NeverAgainTheHerm

When I lived there [I moved out because of this], when maintenance wanted to come in for a scheduled 'maintenance thing', I was just out of the shower, and was looking for an outfit, and I heard someone walk up the stairs. They knocked once [a quick ...

Anonymous

I find it hard to believe that so many people are "getting kicked to the backside" and The Hermitage are "scam artists". Most of the reviews are complaining about move out nightmares. Most about getting new carpeting, I bet most of those reviews are ...

shazzman

We've been living in a 1 bedroom apartment at the Hermitage for a few months now and it's a pretty nice place to live. I can't comment on the move-out situation because we're still living here, but everything else has been fine. We've had a couple mi...

yourApartmentIsTheirs

If your work is such that you may have to work long hours during the week, or ever have to travel, think twice about moving in here. Although I would have to agree with a lot of the sentiments noted about move-out, etc, one that usually doesn't make ...

Anonymous

I have lived at numerous apartment communities throughout the years but nothing compairs to the Hermitage. It is a wonderful place to live and the staff is very friendly. The landscaping is beautiful and the location is great. If you are looking for ...

Anonymous

I have to agree with many others on this site who had a difficult time leaving the Hermitage. From what I can tell, the Hermitage basically replaces the carpeting after each tenant leaves and tries to get the old tenants to pay for this expense by co...

nelsonn

Do not live here. Besides the entire place being infested with ants the management there will rip you off. My wife and I lived there for two and a half years without any major problems (except the ants). When we purchased a home and decided to move ...

neff99

I had the exact same experience as the previous poster. I lived at the Hermitage for almost 2.5 years. I always paid my 1200 rent on time and never had a problem until we moved out. My wife and I left the apartment in great condition (no stains on t...

Anonymous

I have lived at the Hermitage for the past few years and have had a wonderful experience. The staff is very friendly and the community is beautiful. I know you will enjoy living at the Hermitage just like I did.

Anonymous

How do you feel when you have established a relationship with someone for 3 years and then suddenly they give you a kick in the rear. I and my friend had been staying at Hermitage for almost 3 years. We never had a problem with the apartment manageme...

Anonymous

Do NOT live at the Hermitage. I was charged over $200 for carpet replacement even though my carpet was in great shape. My clothes were damaged on a "routine" maitenance check.

Anonymous

I lived at the Hermitage for 2 years and had a wonderful experience. The grounds are nice, peaceful, and management was always pleasant and prompt; although, I never had any problems with the apartment. The parking is excellent and the interiors are ...

va_renter

I have lived with my roommates here for a few years and have to say that mgmt has gotten worse and worse. The office staff turnover is very high and the communication to the residents is very poor. Its unfortunate things as simple as letting the resi...

Anonymous

When we first decided to move in, we discussed the ant issue that we had read about on this website with the leasing consultants. They assured us that ants were not an issue and, regardless, exterminators could come weekly if necessary. They were nec...

Anonymous

I have lived in a two bedroom at The Hermitage for almost two years. My apartment is standard but my neighbors leave me alone and I haven't had any maintenance issues. I leased here because of the location and the grounds. They have a large pond with...

Anonymous

Well 1st of many problems, there are ants in the bathrooms and tons of them. 2nd they accused my room mate of stealing and got a nasty letter about it. Even though when the supposed robbery occured, he was 40 miles away at work... 3rd when a lock bro...

Anonymous

i think that somehow they have no brains inside their ugly heads. in short, they did something really stupid, and it cost me lots of money and time to fix it. maybe i should find a lawyer im serious... if u have to deal with these ladies, make sure y...

smhaus

I have lived here 6 years. When I wanted a larger apartment, I stayed in the same complex because I liked it. The location is great and the apartments are clean and well landscaped. They are good about recieving packages for you when you are out, but...

Anonymous

The office staff is nice to you when you first come in to lease an apartment but when your in...they don't care about you anymore. I have lived in many apartment communities but this is the worst. The customer service is terrible. The office always h...

jbb233

I have lived at the Hermitage for the past year and I love it. The staff is very friendly, the service team is fantastic, and the apartments are really nice. I would recommend anyone to live at the complex. It is also in a great area and close to the...

Anonymous

There are ants in the bathroom, ants in the laundry area, ants in the kitchen. I keep every bit of food in sealed containers and spray everything in site with bleach and still ants EVERYWHERE! It is so frsusterating. Also We feel a little lied to b/c...

Anonymous

I received nothing from the office to guide me through my moving out process except a letter in the mail stating what I owed them. The people there were very nice throughout my entire stay, but the way in which they treat you when you are leaving era...

Anonymous

I lived here for about 3 months, overall I am not satisfied with living at Hermitage. Ever since it snowed, the parking lot is not that great. There are icy areas where I would park and it was quite difficult to get to my apartment without grabbing m...

Anonymous

I lived at the Hermitage apartments for 2 years. The only reason I left was to move closer to the city. I always felt safe and my neighbors were quiet. The grounds and amenities were well kept. The office and maintenance staff were responsive and if ...

Anonymous

I would like to recommend the Hermitage to anyone and everyone that is looking for an apartment in Fairfax, VA. It is very reasonably priced, well maintained, and the staff is very accommodating. I currently have a 1-bedroom apartment that faces a la...

roommatesearch

As an outsider, I thought in "Saftey Is Thier Last Concern"- when someone wrote > " Do not trust the positive comments that you see here..they are written by the management company who think cookies are a selling point for an apartment", was over the...

Anonymous

I've only lived at the property for one year. I moved from out of the area, and didn't really know anyone. While working out in the gym, I met one of my neighbors and have become good friends with them. The amenities are great. I use the fitness cent...

blake1280

I've lived here for 9 months now, and I began to hate it during the 3rd month. The first thing that bothered me was the manager leaving notes on the door saying I owed money when in my lease I didn't. Also, maintenance crews just stopping in unannouc...

Anonymous

Does anyone find the motorcycle who takes up a whole space for WEEKS....WEEKS as annoying as I do?!?!?! I totally agree with the other person about the cars that are left in spots for months at a time... hey golf cart guys - tow it already!

Anonymous

I have lived in a number of apartment communities in Northern VA over the last 4 years and have been very satisfied with my first 6 months here at the Hermitage. The staff is helpful and seems to offer continuity despite some changing faces. I feel s...

Anonymous

I've found that the parking situation here sucks. There are lots of cars and other vehicles left "in storage" under covered by other tenants - taking space away from most tenants in the complex. I can't be the only one annoyed by this. Totally not ri...

fyraxis

I've lived here for a number of years and have had excellent service from both the maintenance and office staffs. The apartment is large and has a huge amount of closet and storage space. This is the only quiet place in the area that I've lived. Alth...

Anonymous

Well this seems to be quite a problem and I had no idea, I thought I was the only one. My windows were slashed and some hoodlums had stolen money and my cell phone headset (odd). And when I reported it to the office, they didn't seem too concerned or...

crocin

For those who love their cars should stay out of this apartments because car accessories robbery is quite common there.

Anonymous

If you think it is suitable to live where: - The office girls are rude when there is a misunderstanding - An attraction for living there, 2 hot tubs, one is taken away to use a an office. - The pool adn outdoor hot tub are used by non-resistence w...

Anonymous

Yep, ants appeared within 2 days of movein. No problem, though, because there´s an exterminator who "baits" EVERY Thursday. Great. Upon putting food in our "pantry" I found, I kid you not, about 20 dead ants PAINTED over on the wall! They were in th...

Anonymous

Bad news first: First off the application process took about a month. Upon moving in, it was great that it was remodeled, new appliances, paint, carpet, etc. However, by nightfall, the roaches invaded, as well as the ants and silverfish, and once a c...

Anonymous

You´ll pay for sauna, jacuzzi and a working restroom in the workout facility, and get none of those: sauna doesn´t work, jacuzzi is closed and there´s no soap in the restroom.

Anonymous

Where to begin..lets see 1. With winter comes snow and ice...it happens every year. You would think the property management company would be prepared for this. Instead of clearing the sidewalks and stairs they just threw some salt on them to melt ...

dbonnano

I will have to say that i am surprised by what i have read in the other postings on this site. I have lived at the Hermitage for the past 5 years and have imensly enjoyed my stay here. I, unlike other people, realize this is apartment living and n...

Anonymous

For pluses: the tenants are nice, the atmosphere is awful and the staff will barely listen to you once you move in. I came out on a Saturday night at 8:30 pm to find a teenage boy in the passenger´s side of my boyfriend´s car, with the CD player ri...

Anonymous

The two main maintenance guys are very nice, however the management and everything else is horrible. We experienced leaks in different places all over our ceiling. It took forever to send someone over to fix. Also the window leaked and got my stuff w...

Anonymous

I have lived here from June 2003. I needed a short term lease which is hard to find, but the Hermitage were very accomadating. The initial charges were a bit steep, but hey, it´s better than having to get a long term lease and break it early.

Anonymous

Since I moved in a year ago, there have constantly been either ants or roaches. Right after we signed the lease, we were told that exterminators come once a week because some tenants have problems with ants. "Extermination" has done nothing to help t...

Anonymous

I have enjoyed by stay at the Hermitage. I got quick responses from maintenance and staff was always very friendly and professional. The apartment is nice and the area is great. Parking is not bad either. My only complaint would be that the apartment...

dantuomc

I´ve lived in 3 different apartments, and this, by far, was the worst. It began with the application process which took almost 3 weeks for some strange reason. Then our air conditioner broke and maintenance refused to let it die. They "recharged" it...

Anonymous

I have lived here for about nine months and have nothing but compliments for the complex. Its clean, friendly, and quiet. I had one incident but the staff were quick to respond with a resolution.

Anonymous

This was my first year here and I have encountered many problems. First, We have had roaches in our apartment ever since we moved in. We have called for the exterminator but it never took care of the problem. Second, Both my Roommate and I had ...

Anonymous

I CANT BELIEVE SOMEONE CAN BE SO ---- ABOUT CIGGERETTE SMOKE.YOU LIVE IN A APARTMENT FOR GOD SAKES, WHAT DO YOU WANT THE PEOPLE TO DO, GO TO THE PEOPLE THAT LIVE AROUND YOU AND SMACK THE CIGGERETTE OUT OF THEIR HAND, DON´T BE STUPID.I BET THEY´LL B...

Anonymous

I lived here several years ago and at the time I was involved in a very serious situation where I was being stalked. Since the common areas were considered public property the police could not arrest the person unless management stated they were not ...

Anonymous

I like the location of the Hermitage. I can walk to the grocery store, mall, and a bar if I want to. If I want to go to D.C for the day and I can take the bus to the Metro. Yes, living in D.C or arlington would be more convient, but I´m not willing ...

dpatel1511

I started living at the Hermitage Apts. in August of 2002. At first, during the application process and credit check, the management at the Hermitage were nice and professional in handling the procedure for me to occupy the vacated apartment. After s...

Anonymous

I live in the pipes. Three years ago I was flushed here while my friends made it to the promised land. The recent remodeling job was substandard leaving the apartment with drafts from poor window/door seals, frayed and loose carpet, peeling paint on ...

Anonymous

A little pricey but compatible with the area. They have upgraded, but everything that could go wrong has, and management hasn´t been very good about fixing things. Took them 4 months and 6 calls to fix air conditioning. Very inflexible about leaving...

Anonymous

Well, it started nice around $800/month then every year it goes up massively and is now almost $1200/month. Is it worth it, um, no. They are being cheap bastards and started charging for water this year. 6 years of no water charges and now another...

jcmoats

I have lived at The Hermitage and I think the atmosphere is great. It is quiet. (Although I would check whether the bedroom is near the outside air-conditioning units, before renting!) Some apartments look out upon a park-like area, rather than the p...

Anonymous

I´ve been here for about 2 months and I´ve had no problems at all with the place. It´s nice and quiet and I like the greenery I get outside my windows. Parking is ample and the lots well-lit. Maintenance people responded very promptly to our reque...

Anonymous

I am discourage with The Hermitage. There basically okay. Very pricy. They are upgrading the units but not with out a price. We now have to pay for water. The security alarm is $10 extra every month. They no longer provide you with microwave ovens. ...

Anonymous

I´m currently living at The Hermitage Apartments and have lived here for several years. The apartment complex is well kepted up and in a good location. Apartments are very pricey. Recently added addition cost for water (tenants pay for there own wat...

citipearl

Well-kept property for the most part -- nicely landscaped. Although older (20 years), renovation improves look of apartments inside, but they are nothing special (inexpensive materials used). Expensive for what you get, but that has to do with the ar...

Anonymous

I enjoyed my stay at the Hermitage but my wallet lost a little weight. The staff was very helpful. The appliances were brand new. No major problems. Parking is plentiful. I recommend it if you´ve got the money like our ritzy neighboor with the Acura...