Ratings & Reviews

Jesús Garcia

Derek has been wonderful helping us through the application process, looking forward for a future update, hopefully as resident.

catherine samuels

I wasn’t able to come for a tour but was able to be on FaceTime with my friend. Derek was really knowledgeable. Even though there weren’t any amenities to see, he walked me through the plans and was overall great. Can’t wait to see the updates!

Kelly Phillips

Edit since Mark recently left (thankfully) and we got an excellent new manager. There have been obvious positive changes since the new manager Kristen came on board. She has assured us that rents will not have a major jump this year. She has made sur...

Gage Alicea

I have lived here for almost a year now. Derek, Erin, Gregg, Barry, and Joe have been great and helped me with so much. The new manager Kristen is already making changes and enforcing rules and I can’t wait to see the new amenities!

Maintenance is always responsive, the shared areas are well-kept.

Management goes above and beyond when posed with problems and situations, doing their best to solve the issue. A+

The maintenance team is always very responsive! Since Bozzuto has taken over, things have really improved here. Better overall maintenance of the exterior as well. Things will surely improve now that the manager is gone. Marc was the most surrley unh...

Normally, things are fixed quickly and done well. However, I’ve been waiting over a month for a dryer as mine is broken. I understand it takes a while but I’m having to pay to dry my clothes. I don’t have money because I’m on disability. I ho...

It is always clean and smelling good in the hallways and the lobby area and that is super important. I think the cleaners do an excellent job around here. I love that you guys also set up complimentary tables of little goodies and things for us durin...

It is awesome living here. They take very good care of us.

Briana Raposo

It is always super clean and smelling great in the hallways and lobby area. The cleaners are working every day non stop to make sure it is looking it’s best at all times. Any issues are taken care of when you have concerns. They also have little go...

Erin and Derek do a Great job. Always helpful and answer or find the answer to any questions. The Maintenance Staff does a Fantastic Job. Greg, Joe and Barry, are quick to reply to Maintenance Requests and do the job thats required fast and Professio...

I love being a resident here the staff here are excellent.

Murph

This place practices bait and switch. They showed ne a large apartment, gorgous and large with brick, totally rehabed. 7th floor. They said they had one like it 504. Derek told me that i eould love it! I went on his word ti move in. They had thin vyn...

The exposed beams and exposed brick in the apartments are beautiful!! Walking distance to the commuter rail is a big plus!

Cristina Hill

We lived at Hamel Mill Lofts for almost three years. We raised our first baby there for the first few years of her life. We had a second baby and we knew it was time to upgrade to a bigger space. Our favorite part of living there was the management c...

Timothy Corrigan

Thanks to Dereck for making the entire move in process super simple.

Richard Thwing

Beautiful apartments

I loved the apartments, the area leaves me a little uneasy.

Love living here. The only thing missing is an outdoor space to sit where we can barbecue. Would greatly benefit from some dedicated outdoor space!

Very satisfied with living here, I have lived at here going on eight years and have been very happy here.

Nice building. Needs cleaner rugs in the building. At least shampooed. 7 years I have lived here and not once cleaned. Stained with animal urine. Does not look presentable when entering the apt or having company over. The white doors by mail room and...

Martin Glynn

Nice lofts very clean

Great location, responsive staff. I've been here for a few years and like it.

hamel mill has everything you could possibly want ..a gym inside the building a movie theatre a game room w/ a pool table and other table games for the young at heart commputers to use/ great room with t,v. ..across from commuter rail/ short walk to ...

I?ve lived here since 2014 the staff treats me like family. I have also enjoyed being right downtown with everything within walking distance.

Jen Harrington

Beautiful lofts but extremely overpriced considering it's Haverhill. I would not recommend this place to anyone.

It?s very nice and very convenient if you have dogs. Neighbors are all really friendly. A little more expensive than what I would like to pay for a 1 bedroom apartment and slightly outdated for the price but the amenities and team here make it all wo...

Lissabeth Gardner

Loved living here and the management here is truly fantastic. Everyone is kind and extremely helpful. The reason for three stars is that upon giving me the option to renew my lease, they raised my rent for a 1 bedroom 300-500 dollars depending on the...

Staff is excellent across the board. Apartments are beautiful and homey, if a little overpriced. Could use more options for entertaining kids. Still a great community.

I have been welcomed here as a future resident, when I dropped in on an unscheduled day off work requesting a tour of any currently available units. My request was for more exposed brick as per the necessary mill loft vibe, and I got wrapped in a coz...

Bob

I am absolutely amazed by this place! We moved from Ohio a few weeks ago and they’ve been nothing extremely helpful! Extremely clean, friendly and very responsive. I don’t think I ever want to move from here!

This is a great property to live at. Safe secure clean and very pleasant and knowledgeable staff

Great complex, modern amenities and great staff. We are new here but thrilled with our decision to move to Hamel Mill Lofts.

Such unique and spacious apartments. I like the security doors, everyone I?ve met who lives here is very nice, and the staff is always helpful and also super nice.

Derek and Erin are awesome! From the tour of the community to making sure my mailbox key worked, I?d give them 5 stars alone for their friendliness and customer service. So far, I?m enjoying calling Hamel Mill Lofts home.

Derek and Erin are awesome! From the tour of the community to making sure my mailbox key worked, I'd give them 5 stars alone for their friendliness and customer service. So far, I’m enjoying calling Hamel Mill Lofts home.

Very well kept, staff always cleaning to keep the place neat!

Overall, thanks to all the staff, and the excellent amenities, my living experience at Hamel Mill lofts has been very pleasant for the 9 plus years that I've lived here.

Cabinet doors are of poor quality. Noise insulation is insufficient. Management, maintenance and neighbors, however, are wonderful.

In the very hectic 2021 apartment rental climate, I was easily able to secure a unit for my needs. The 10 month lease could be interpreted as lucky too because it will free me up to figure out my next housing without having to commit to a one year or...

Living in a building built before the turn of the last century, my guess about 1886, on the ninth floor in a unit with a dozen windows and 12+ foot ceilings is really really cool. The management company, office staff, and maintenance are top-notch ba...

The staff and apartments are great just a little to pricey for me in these times.

Staff and residents very friendly and accommodating. Very comfortable living here .

Moved in a few months ago and it's been great so far.

A comforting and modern apartment complex and dog friendly which is great.

Very pet friendly and amazing location!

Lindsay Williams

I have sadly left this apartment back in December 202 0 and I’m actually in the process eventually down pretty soon looking for the best place to live and you guys are the best because it felt so homey and welcoming and like Dorothy says “Thereâ€...

I have lived here for almost 12 years, I'm Happy and that's what counts.

Friendly, safe environment. Personable staff. Nice accommodations. Assured assistance when needed. Happy overall.

I Have Been Blessed To Call Hamel Mill Lofts My Home For The Last 11 Years. We Have Great Management Staff And Maintains Staff. I Enjoy My Community And The Surroundings. Thank You For Everything And I Hope All Are Safe And Healthy.

I have had such a positive experience at Hamel Mill Lofts so far. This is my first apartment living on my own and couldnt be happier. The amenities are great, especially the washer/dryer in unit, central air, gym, and the new game room! The property ...

The Hamel Mills are a beautiful piece of property with beautiful apartments. Very well kept and maintained. Management and staff is excellent and friendly And any maintenance requests are completed almost immediately.

All the staff from office to maintenance are very efficient and very courteous anytime I have an issue which is very few times, they place is very well maintained by the cleaning staff!

Very satisfied

I have lived here for 10 years even when management changed they were always pleasant and professional and the maintenance was there when you needed them the apartment is clean the building is clean and I would recommend it to Anybody that wanted a g...

Amazing

I definitely recommend Hamel Mill Lofts for convenience and comfort. The Maintenance staff are friendly and always attend to any issues quickly. I have an issue with my attempts for low income rent. Who can I speak with other than Erin as I find her ...

All the staff have been very accommodating when I needed it. I've only lived here for two weeks so far but the whole process has been smoother than I expected.

Nice apartment, good amenities, equitable value; good staff.

I love to live here at Hamel Mill Lofts. My own experience is being very positive and comfortable. The best thing it happens to me is to move to this wonderful building. Thank you

Life At Hamel Mill has been wonderful. The management and maintenance staff are fantastic; the cleanliness of the buildings and their attempts to keep it that way is top-notch; and the general design and decor of the apartments with exposed brick and...

After coming out of a 11 room house for 40 years I love this place and the people are great

Thank You For Fixed The Problem In My Unit And Keeping The Community Informed And Safe In This Time Of Crises.

I like my apt.. I would love new floors, better appliances.. new washer/ dryer. Ive always had good dealings with management and maintenance. Here in Haverhill I have so many more options than I did in 2012..

Apartment and community are a good fit for us. Plenty of parking (never an issue finding a spot), and great access to downtown. We LOVE being able to walk to restaurants, bars, and parks.

Hamel Mill lofts is a grate place to live,the stuff are very nice people and helpful.

great people providing a comfortable place to live

Very accommodating with concerns.

The Maintenance team is the best thing about Hamel Mill Lofts.

Everything has been good on the behalf of the maintenance they have to take care of my apartment they ask quick as possible as I give my anything that breaks in the apartment they get right on it and I thank them so much for everything and they have ...

We have lived here since 2010, enjoying the friendliness and increasing efficiency agency of maintenance and management. The population of HML has grown, as has the sense of community, as people discover how friendly a neighborhood this is; how willi...

Great experience living at the Hamel Lofts. The apartment natural lighting is amazing with the tall, big windows natural. Washer and dryer in the unit is very convenient. Beautiful kitchen design for the pentucket layout. Only thing I don't like is h...

Generally quiet, nice building, good staff; it would be very good if I could take a shower that was better than lukewarm to cold.

The management teams have always been good here. Unfortunately, this is supposed to be a smoke free community which is not enforced. Many residents have no concern for their neighbors. There will always be dog issues, smoking, parking, and noisy neig...

I really like living in Hamel Mills. The building is well maintained, it is safe and office personnel are helpful.

i have a good times here we friend an the people that live here

Great location for commuters and people who like to be near the action of downtown but enjoy privacy as well.

The application process was seamless. It took about 24 hours to get approved after filling out the application. Their communication is the best I've seen in any apartment I have lived in.

Zachary G. Breland

We lived here for 3 years (left in early 2019). Generally we really liked it. We lived in the building that had the concrete floors and ceilings so it was very quiet. Couldn't hear a thing from our neighbors, but not all the buildings are like that. ...

Living at Hamel Mill has definitely been a wonderful experience. Staff is always friendly and timely with responses to concerns, they always do everything they can to fix our problems. Our buildings are historically beautiful and our community is alw...

They used to be really good...

The accessibility to downtown and public transportation are positives to living in this community, which I would note to a prospective resident. Otherwise, I would be hesitant to recommend the Essex building, while although the exposed brick and char...

Living here is a pleasure and I'm very satisfy and grateful and very proud of living here at Hamel Mill Lofts.

i have 4 year here an i never have no problem we then

i have lived here for ten years, The staff and maintance staff are great, You get a great sence of commuity living here. We have everything you would like to have here and everything else is with in walking distance.

Management and maintenance are friendly and responsive. Most of the residents I know and meet are courteous and very pleasant neighbors.

This is a pleasant place to live. Staff is courteous and usually knows u by ur first name. It is totally safe here.

I have nothing but positive feelings here at Hamel Mill

HML is a well maintained, well managend complex perfectly located in the Downtown area.

Love it here! Walking distance to everything in Haverhill. Thank you for giving me a place to call home.

Satisfied

I love my apartment and I see myself living here until I pass away.

Essex building you can hear everything!! From your neighbors above & below people keep on complaining about nice because you truly have no privacy the walls or paper thin disappointing seen the rent is so... Expensive!! The washer & dryer take foreve...

Daniel Briggins

Good

Melissa Mathieu

Very clean place and quiet

Madison Murphy

Non-smoking community, but people are always smoking inside and our apartment smells like cigarettes because of it. Management hasn’t done anything in months. It's pricier than other old factories converted to apartments in the area. cleanliness, s...

Stacy Smith

It’s true the apartments are expensive look great from the outside especially the Essex building don’t let that fool you!!! once you move in you hear every single thing the floors make a lot of noise no privacy! Also be aware they don’t let you...

Samuelu Faoliu

I’ve been a resident for about a month, and I love it so far. The staff is amazing, facilities are awesome, and the people are nice. The distance to work may be a bit far, but it’s worth it!

Geno

Before Picture And After Picture Of How Beautiful It Is To Be Living Here.

Jesse Leger

We came at the right time. The market was low and the apartments were amazing. Love it so far and the neighbors are great!

Sydney Foster

Beautiful units, the only downside is that many of the tenants are rude and treat the place as a frat.

Sydney Gagnon

Beautiful units, right near downtown. A pricey but you're paying for location.

Grace K

A great apartment, I love living here. It's safe, well maintained and has everything I could want.

Steve Cleveland

My wife and I (and our mid-size dog) have been here now for a year and a half and I can't say enough great things about Hamel Mill. Some highlights: Warm and friendly staff Quick response to maintenance requests Walk-able access to great restaurants ...

Sumner Delaney

Care free living in the heart of Merrimack Valley

Ann Thomson

nice location!

Property is well maintained and apartments are nicely appointed and functional. Great location and quiet and safe.

BECAUSE EVERY THING IT FIN HERE

it's all good

Very pet friendly, I like the layouts of the apartments, some of the aspects of the apartments are very neat ip (cabinets, floor, walls)

Staff are awesome, apartment is amazing and amenities are pretty great

I've been here almost five years, that pretty much says it all.

This complex looks beautiful at first, but it starts to fade when you realize its shortcomings. There are trash chutes in the hallways but people just leave the trash on the floor despite it being against your lease. People smoke right next to the bu...

I love the care-free living style that Hamel mill Lofts provides. The complex is well maintained and the amenities are excellent. Every detail is thought of: Laundry room for larger washes, bicycle storage, gym, package delivery, etc. The staff are p...

It is well maintained, close to the T, quiet at night

It is a good living experience, especially the efficiency and quality of the maintenance staff

The staff are awesome. Quiet & respectful community

It is a great property full of friendly people and great apartments, everything you need.

The community is impeccably managed and maintenance. Great amenity spaces, excellent preservation of the building finishes while at the same time using modern, high-end finishes and fixtures in the apartments. Excellent location downtown!

Location, great renovation, large closets/storage space, huge apartments, amazing maintenance staff

A reuse to rejoice! Hamel Mill is a great place to live in a revitalized shoe mill that is close to all the amenities of a burgeoning downtown Haverhill. I am so proud to be a resident and shout it from the social media hilltops regularly!

Good except for the loud beep in the elevator.

They are attentive, just small tweaks that could be made, some of mine may just apply to my apartment

I've been here two weeks, the management has been helpful and timely with my move. It is a comfortable, clean, quiet place to live.

The best overall value in Merrimack Valley

Clean, great maintenance, good amenities

I very much enjoy living in the Hamel Mill Lofts. It's walking distance to downtown Haverhill, many restaurants and pubs. The apartments are beautiful and everything works well. I love the activities that the community provides for its residents, lik...

Gorgeous apartment, great management, maintenance requests are addressed same-day, and the location is awesome.

The people for the office is friendlys and helpful

Eric Chamberlin

Loving the new loft so far :) Big, quiet and happy to have the AC this week!

It's wonderful. Everyone is great and helpful. If i ever need anything they always know how to help.

The team at HMLs has always been efficient, courteous, and helpful over the years I have resided here. Maintenance is great!

It's a great place to live, there is a lot to do not just in the area, but in the community. The staff is always helpful and are very approachable and friendly.

All of the members of the staff are amazing!!! They remember your name and always take time to stop and chat with me (I'm a talker). I felt a real sense of community here at Hamel Mill immediately upon our arrival. My husband and I are only here in M...

Been blessed to be living here sense 2009.

Here my sxperience it very nice ,people are nice all service are very fasterm an here i fell very happy.

Hamel Mill provides quality, comfort, and service that is consistent with my needs. I'm pleased and overjoyed with Hamel Mill Loft!

I feel a real sense of community within Hamel Mill. The amenities are great! And there is even a yoga studio attached to the main Tilton building!!!! We didn't hesitate to renew our lease.

Like apartment, neighbors are a bit loud

Unique! I love our space. It is unique and unlike your typical cookie cutter apartment complexes. I use the gym everyday and I think it is perfect for a community of our size. Love all the common areas and the maintainence is performed very quickly. ...

Location, staff, maintenance are phenomenal. The activities are vary and rich. Unfortunately if you have babies or kids they are not considered part of the community since there is no place for them.

Very good and friendly. Full of community ambiance and amenities.

Outstanding, people oriented management team.Great industrial look apartment which makes excellent use of natural lighting. Walking distance to many good restaurants & shopping. In-house gym & a yoga studio are hugely beneficial. Walking distance to ...

So far the experience has been great

Great place to live.

very clean, very safe, great office and Maint.staff

Love my experience at HML. Get to meet all kinds of interesting people. My apartment is beautifully designed. Lots of natural light, concrete floors,layout very efficient. Close to so many great places to eat, to go hiking/running & close to the trai...

In my first few weeks my experience at Hamel Mill Lofts has been very positive. The management staff is professional and helpful. The building is well taken care of and comfortable. So far, very happy with our decision.

Hamel Mill Lofts is one of the best apartment communities in Northern Essex County.

Everything here is great. Well maintained, nice staff, friendly community, but the walls are paper thin. I could hear every move my neighbor made. I got used to the people walking above us which I think is normal for an old building, but being able t...

I am thrilled to live at Hamel Mill Lofts, it is extremely convenient and the staff is truly outstanding! My apartment is well appointed and I am proud to call it home!

Kelley Ivers

I am trying so hard to move there, I know it's a beautiful place to live at..

I've been living here for 6 years for good reason. Everything is awesome.

Excellent amenities, beautiful apartments, friendly staff and neighbors.

Amazing and everything you're looking to get out of community from their friendly staff to amazing amenities.

I love living here it is close to the Down Town area, plenty of restaurants and grocery stores that u can walk to. Living here is like having ur own community of people. The staff is friendly and is always there to help u.

Office staff, maintenance dept.,ammenities, location.

Malika Wickramaratne

Loved my stay there! Clean & cozy apartments, great place , friendly and efficient staff

Been here four years love my home

No complaints. Lived here for almost a year and so far everything has been great. Maintenance is always helpful and friendly, common areas are kept clean, and we almost never hear our neighbors!

The community overall all is great. I feel respected and valued as a resident.

The folks that staff Hamel Mill are nothing short of AWESOME. You can always count on a smiling face form the staff and other residents. The apartments and the community living spaces are beautiful and open to all.

Chris

Great looking place. Don't ask what went into making these apartments rent-able.

The care given to the building, the amazing service by the maintenance and welcome center crews and the sense of community make this apartment a home.

Location - sooo close to an amazing downtown! Reasonable rent Price Awesome staff Well-maintained property Common areas are awesome!

Hamel Mill is an apartment community in Haverhill that is the best you can get here. The apartments are spacious and the amenities are everything you could want.

Devraj Swami Ji

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It is close to everything and in a decent part of Haverhill. The dog park and fitness center are great amenities. The other common areas, we do not personally use frequently. The cost of rent is very high for us personally but fair for the comparable...

Everything is good

it's really satisfactory, the property is well maintained and close to walking distance to good restaurants and the community train station and public busses. the common areas are well kept and the staff members Rhina and Stephen are fantastic. it's ...

Just moved to Haverhill, MA., and I could not be happier with my choice of living. The amenities offered here are spectacular for the price. Building is well maintained and common areas always look amazing. Great staff and people here. I am glad to c...

The staff and residents alike are friendly, and quite personable, and approachable. For the most part, this is an ideal community.

The staff at HML is fantastic! They are always readily available to assist and they absolutely make you feel welcome and wanted.

Property is beautiful, staff is so accommodating and welcoming.

This community and the staff are wonderful, the amenities are awesome, and the apartments are outstanding!

After being a property owner for better than 60 years, Hamel Mills exceeded and met my expectations as a renter.

I'm working on my 8th year living here and it just get's better with time.

Hamel Mill Lofts has beautiful apartments with so many amenities that are amazing. The only problem we had is with management and moving in. They made it very difficult for us considering we are moving from a different state. The apartments are spaci...

Every staff member here really goes above and beyond.

Maribel Lozada

Overall is a nice place.

I have been very please with the professionalism of the staff. The timeliness of responses from them. This is the first community I have lived in where management knows who I am and doesn't make me feel unwelcome or just another renter.

Every thing is beautiful and clean and people are very nice

Daniel Curtis

Steven and Rhina(front office) have always been incredibly helpful and gone out of their way to assist in whatever matters they can. They are very professional. To further add onto this, the snow is taken care of in the winter, they immediately respo...

it really is a wonderful place to live everything is practically at your fingertips

It is very expensive. Team is very nice and helpful and the gym is a great perk along with the washer and dryer in unit. However, gas is the only thing that is included which only covers the heat. All of your appliances are electric. Expect a HUGE el...

Wonderful staff

Overall all we really like living at Hamel Mill Lofts except for the amount of noise.

Lauren R

We moved from the West Coast and didn't know anything about the area. The staff at Hamel Mills were the only ones to get back to us quickly and answer all our questions. If you are okay with the commuting lifestyle, Hamel Lofts is a great location. T...

Nancy Maldonado

I've been living here for the past 3 years, and I don't plan on moving out. It's everything I want in an apartment. Everything is modern, 24 hour gym, pool table, 2 common rooms with big screen TVs, washer and dryer in your own apartment, and a garba...

Johanny Oller

Me encanta esos apartamento son bien bonito y su facilidades son la envidia de muchos ofrecen muchas cosas como un gimnasio un área para los recientes y sus visitantes y a muy buen precio la renta es bastante accesible y economica

We literally just moved in this week so we don't have a whole lot to review. Overall, the apartments are beautiful - from the grounds to the common areas to the apartments themselves. The buildings are located right in the heart of downtown but there...

Chiara M

I have lived here since 2009 through a couple of snowy winters, but NOTHING like this! i have to say that I am so impressed with the way the office has handled the many no-school days by offering movie marathons and other activities for kids, and how...

James Fiorentini

Been living here over a year now. Free gym and pool table area, mini movie theater you can rent for the night. The building is right near all the bars and restaurants downtown. I love that heat is free in the winter. The apartments are nice sized, an...

Joseph Sampson

Living here for almost 4 years. It's great. Bldg is over 100 years old. If walls could talk. The staff are great but some of the people that live here are slobs, the staff should not have to clean the parking lot every morning. It,s a great deal for ...

Melissa Heath

We have lived here for 6 months and love it! Management is wonderful! Very helpful and always pleasant. We have not had any issues with safety and any time there has been anything wrong it was fixed in a timely manner. Best apartment home living! If ...

Alex Smirnov

I like management in Hamel Lofts, like infrastructure, but what I don't like - that we have server room as a neighbor - and each night they are doing smth. in that room during the bight.. But rest is ok.. I like that place!