Ratings & Reviews

Nicholas

Still smooth sailing across the board. Special thanks to the maintenance team who responds so quickly to any repairs. Also to the office for dealing with the ocean of packages coming in. FYI- on the community reward page, the snapchat redemption has ...

Kellee Jackson

Nice community in Lorton. Really like the folks in the office. Maintenance comes out right away when tickets are put in and I enjoy the covered secure parking.

Kellee-Elizabeth

Can't complain. Love the neighborhood and Kelly is a great property manager. The staff is great to work with and I enjoy coming into a secure garage. I feel safe here and love that they keep the property clean. The maintenance staff is pleasant, effi...

Morsal

I love how personable the Bozzuto experience is & the 30 day penalty free option. Thank you for a great 1st time apartment experience! I am looking forward to spending the rest of my lease here

Eric

So far, my experience has above average. I can say nothing major has happen in the area and I feel good knowing that my life isn’t in danger

Tisha

Amazing job! Very professional staff!! Clean grounds!! Helpful maintenance staff! Thanks for all that you do to support the community!! We are glad you’re here!

Yolanda

I love living here. The staff is so helpful. The maintenance crew took care of my issues in less that 2 hrs. with such professionalism and accuracy.

Tina

Please keep up the great work of the staff and maintenance! They are always attentive and quick to respond. I just wish people would not smoke in their apartments and also not speed in the garage.

David

This is a very nice place to live. It's close to a lot of things and the staff are nice and the building is maintained very well. The maintenance staff is second to none. They take care of issues reported in a very timely and professional manner. Man...

Jose

Is the best!I love the neighborhood and the good job they provide!always available when something happens and planning to live a few more year in this beautiful building!

Amelia

Will recommend this community, pleasant services and staffs are professional. Maintenance are very fast in services. We are enjoying our stay in this community.

Nicole

I have enjoyed living here, the apartment is bright and open, plenty of parking on the top floor. Office team and maintenance have been wonderful.

Salomey

Everything is working in order. I hate dealing with roaches but getting better compare to before . The other thing I was love about living here is that the security is tight.

Anna

We just moved in about a month ago and are loving our apartment so far. It is really spacious and you can't beat the parking! No more worrying about carrying in groceries in the rain!

Shady

Best place in Dmv area to live in Minutes away from 95 Maintenance always on the spot Little bit over priced but you get A+ service. Thank you

Kassandra

I truly love it here. Every person working in the leasing office is sweet and super helpful. Every single maintenance staff is also sweet and helpful, and super quick to come and fix any issues within the apartment. The grounds are beautiful and alwa...

Wendy

It’s been a great place to live. It is in I a nice, quiet neighborhood where I feel safe going out during the day and at night to walk my dog. Everyone is very friendly. I wish the dog park was towards the front of the property instead of in the ba...

Mishall

Hot water goes in & out. Have to wait over 30 mins for it to get warm. Lil bug issues in the entire apartment - out of no where. Too many issues with fire alarm & maintenance.

Kathryn

Wish more was done than a monthly email about people not putting their dogs on a leash. Overall a great place and not too noisy so you can sleep. Feel really safe.

Syed

So far everything has been delightful, aside from being promised different flooring when moving in and the place could have been cleaner. Move in process was very easy.

Shane Armstrong

Great first impression…. Leasing staff both young ladies very kind and super knowledgeable! I hope it all works out for us! Thank you! I’ll be in touch mid December! Shane

Pamela

The front office staff needs a customer service class and civility training. Lack of communication between the staff and residents. Inform residents of all new charges prior to them showing up your bill. Be more responsive in returning phone and/or e...

N M

If you dont want to live next to a parking spot and a trash dumpsters every 3 days do not rent the units near the loading zones. There are ppl who dont care and will keep parking right in front of your balcony. "Luxury living" definitely not in my un...

Nicholas

Just a super positive experience overall. Staff are polite and effective. Rent is reasonable for the area. Amenities are well maintained in general. I feel good about where I live.

Rosanna

Everyone is super nice and friendly and they get things done on time. The place is kept clean and there is always room to park. The neighbors are very polite and I can’t hear them as well.

Timothy

It was very bad when I first moved in about three years ago with all the theft and cameras not working. Funny thing is once the new management came this year all the theft and all hasn’t occurred. So it got way better in that criteria.

Sandra

I really enjoy living here. My neighbors are kind and extremely polite. We all look out for one another. I do want to find the resident who continues to use the garage entrance as an exit.

Tara

Overall very good experience living at Vista. Communication is very good and we enjoy having community events at the clubhouse! The pool is always fun as well!

Tisha

This property is very very welcoming, quiet, and professional!! I’ve lived here since summer of 2019 and have loved every minute of our day and year I’ve spent here!

Yolanda

So far since moving here over 4 months ago this place is great. It is quiet and the residence make sure to be considerate of each other. The staff is great.

Pamela

Garage lights are off between the 2nd and 3rd levels and this can be a safety issue at night. The carpets need to be cleaned. Although they are vacuumed regularly, we have dogs

Felicia

I have had a wonderful experience at Vista Laurel Highlands thus far. I appreciate that the grounds are well maintained and that maintenance requests are acknowledged in a timely manner. I've really enjoyed all the summer activities that have ben pla...

Mark

Great management. Great Maintenance. Love my apartment. Only down side is the lack of courtesy and respect from other residents who drive noisy vehicles (muscle cars, large trucks and motorcycles) coming out of the parking garage in the evenings and ...

Kylie

Just moved in and loving it so far! Very clean and nice area. Love all of the areas for the dogs. It’s a very quiet place to live. Plenty of space and friendly management.

Mohan Prasad

The best comedy that I’ve had in a long time absolutely amazing. Events like this make me want to live here. I hope events like this come here monthly.

Thomas

Like the amenities and neighborhood. Need to do a better job getting the Conservice bill out on time. Also, I notice it takes several weeks before rent checks are being cashed. The maintenance staff is outstanding.

Anna Vollmar

My tour of the apartment was by far the best I have had. And my wife & I toured 8 places that day. We are eager to move there & cannot wait!

Wendy

The apartments are very nice and maintenance is very quick to respond when requested. The complex is located in a nice quiet and safe neighborhood.

Deidre

Quiet community where I feel safe coming home too. Everything runs through the portal which allows me to track all my payments and maintenance request.

Eric

Been here for almost three years and I enjoy the stay. Some things I would change but overall can’t complain. I think we need more handicap planking on the floors. We

Peter

When the new Property Manger let me upgrade to a 2bd apt with loft, with 3 months rent free, a new dishwasher, a new washer and dryer and a wet bar. Gosh. She's the best!!! :-) Just kidding. I can dream, right? Real best moment was when OZ gave huge ...

Mitchell

Parking is always pretty annoying when theres hardly any spaces available after 5 pm. Especially when the majority of the reserved spaces are empty. Also not a fan of how much it costs to reserve the common areas when rent is so expensive already. Be...

Tarrence

I love the community and living areas. The staff is helpful and responds quickly to any problems reported. The maintenance staff is very responsive and knowledgeable.

Alicia

The ladies in the office are wonderful, the up keep on the grounds is amazing and I love my apartment. It’s quiet and spacious no complaints at all.

Pamela Logan

Imana The maintenance/up keep has met our expectations since Bozzuto has taken over this property. Imana, as the maintenance Supervisor has responded to our concerns and completed all work projects.

Kassandra

Everything is great here :) staff is friendly and quick to respond, grounds are well-kept, and my apartment is beautiful!! I’m so grateful to live here

Odri

I enjoy living in the area it’s very peaceful and like the community engagement events that are planned. I would like to see a little more events that help get to know the neighbors.

Lily

So far so good 😊 we live 10 short years and we feel safe, happy and tremendously blessed. This place is very quiet and a little bit expensive but gives you peace and happiness

Marisol

Great place to live. Close to shopping, schools and additional restaurants and grocery stores coming soon. quiet neighborhood, and the amenities like the gym and pool are great.

Marium

The management is very helpful! We really like our apartment. Anytime we need maintenance on appliances or just anything in the apartment we rarely have to wait long.

Linda G

Bozzuto is starting to impress, I had a great customer service experience today. I placed a service request A/C and bath tun spout. A technician responded within the hour. Imana was able to resolve the tub issue by switching a piece from each bathroo...

Reshay

Excellent customer service, excellent maintenance staff, and great amenities! A special shout out to Kelly and Elizabeth who has always been very attentive to all of our needs.

Tokawa

The transition from Kettler to Buzzoto there was many delays in the front office and very minimum response after multiple follow emails. It seems like it is starting to improve.

Kellee-Elizabeth

Nice community in Lorton. Really like the folks in the office. Maintenance comes out right away when tickets are put in and I enjoy the covered secure parking.

Elicia

Stay here for the past two months has been excellent and peaceful ! As my first one bedroom apartment ! Kelly the assistant property manager is kind , patient and welcoming ! The front desk is excellent too !

Linda

Mgmt is not personalable or approachable, not very responsive to direct emails, or phone calls. Prior Mgmt took the time to know the tenants (by name). Held community events which neighbors enjoyed

Silvia

It is a very quiet place to live, it is a pity that it does not have a place for children to play (only the pool in summer ) everything is very clean and I like the new management

Kathryn

Like living here but seems to be some issues with maintenance. Occasionally end up with the fix from a ticket needing them to return to actually fix.

Tisha

The staff have been super professional and attentive since the first day I moved here in 2019! I love how they keep the grounds and how well the communicate with us!!

Breauna

I have been enjoying my experience so far. Very few annoyances, super fast maintenance and responsiveness. Knowing this apartment complex was a Bozzuto property definitely had a positive impact on me leasing here.

Telesha

I’ve lived here before, moved away and now I’m back. I love it here. The new staff is great and doing a great job so far. I’m the Northern Virginia area, this is the first place I would recommend/refer people to.

Tiffany

The take over could have been better with letting the current residents know in advance. Knowing your property in full before taking over instead of guessing what’s going on.

David

It appears that everything is being kept up such as the landscaping, common areas and even scheduled maintenance such as the recent cleaning of the dryer vents.

Sandra C. White

It's a great safe place to live. It's well hidden which increases the safety.

Sandra

I think the team has done a wonderful job during the transition. I would like to see the food trucks back on Thursdays; also the problems with the fire alarm system was beyond annoying. I almost work on edge not knowing when or if the alarm will go o...

Katrina

I must say each and every time I have a call for service the staff responds quickly and most efficient. I can count on when I or my brother submit a service request the work is completed within 24 hours or the same day. I truly appreciate it. All my ...

Shannon

Friendly safe community. Helpful staff. Nice pool, gym, grill area and indoor lounge to host parties. Movie theater and office area as well.

Natalie McGrail

I love everything about living at vista highlands. The community is great. maintenance is fantastic! And the apartments are beautiful and spacious.

Nic W

We have lived in this complex for about a year, we just transferred to a 2 bedroom with a loft from a 2 bedroom and absolutely love it!! The ceilings are super tall, we have lots of natural light and the skylight helps with that tremendously! Kelly m...

Semsem Semsem

I managed is the service manager he doing great job thus building after bozzuto take over the did lot of maintenance approved so am happy to stay here .

Shady

Very nice experience Near 95 and would definitely recommend it to anyone. Clean apartment and good staff is wha t any resident dream of. Thumps up

Natalie

I love everything about living at vista highlands. The community is great. maintenance is fantastic! And the apartments are beautiful and spacious.

Arthur

Thus far Buzzuto has demonstrated a desire to offer and maintain an affordable housing experience to it's tenants. I like that they now offer some incentives to the tenants and monitor unhealthy situations and disruptive neighbors.

Pamela

The garage needs to improve safety . With large vehicles parked on the corners it can be dangerous. No lights on the 2nd level of the garage.

Luis

Main office could have more people to help with Mail and help tenants more efficiently. Buildings and parking are should have more security cameras for the safety and security of the tenants are there belongings.

kori clemons

Imana is the service manager here at Vista and I must say that we have been very pleased with the way that he helped us through a few situations making sure that things were taken care of and we were completely happy.

Candace

Absolutely love it! Especially since the Bozzuto staff took over, communications and updates with resident are always timely and respect since. If there are issues they are quick to work with you to resolve them. The community is in a quaint neighbor...

Tanis Davis

Imana the service manager and his team are life savers. There was an odor in my apt. (Not the properties fault) and they worked so hard to find where it was coming from. They checked everything to make sure my apartment was safe, and took very good c...

Jenifer

Some of the changes made have been good, but improvements are inconsistent and office staff with hours are not conducive for working residents.

Alma Withrow

Imana is thw services manager he doing great jobs this property after Bozzuto take over he did lot of maintenance approved this building and personally he fixed my dishwasher and microwave very quickly and solved problems. I am happy to stay this pro...

Tanis

I love my apartment and the amenities. The office staff is incredibly welcoming and willing to address any issue. I think the office staff is doing everything they can to ensure residents are happy. Unfortunately there are residents that don't respec...

Mark

Nice place to live most of the time. Management does a good job. Maintenance is timely when repairs are needed. Only downside is sometimes the noise and inconsiderate people in the community.

Nicole

I’ve had a great experience with Bozzuto and Laurel Vista. We are in a beautiful apartment, the move in process was super easy and maintenance is always wonderful. The front office team is super helpful, we’re happy to be here.

Yolanda

So far so good living here. It's quiet, clean and peaceful. So far the neighbor I met is friendly and respectful. The staff is great and helpful.

Akvile

Beautiful property with beautiful amenities. Great office staff. Extremely convenient location. Residents are pleasant and respectful. The dog park is a great feature on this property. Wonderful school district.

Morgan

I always feel safe at Vista Laurel Highlands. The staff are very welcoming and willing to help with anything. My only complaint is rent payment. When I drop it in the box, it can take up to 6 days to be processed and online has a $10 fee. Other than ...

Gregory

The office staff has been friendly and helpful and the maintenance people have also been friendly and accommodating. The neighborhood is quiet and kept up very well. It is a nice place to live

Nicholas

Honestly the difference between Bozzuto and the previous property management is night and day. Every one of my concerns, that used to be ignored or given band aid solutions, have been addressed immediately and sincerely. Everyone in the office from m...

Dana Williams

Imana, service is excellent and his attention to detail is beyond approach. His customer services is great!

Telesha Robinson

Imana is the service man at Vista at Laurel Highlands. He was very professional and made sure the work was completed and made sure I was satisfied. Good job!!!

Olga Choquet de Isla

Imana Tareke’s services were amazing.

Vicente Asuncion

Imana is the service manager, very professional in taking out my necklace stone that was accidentally dropped at my bathroom sink. Very polite and good service. Thank both to Imana and Kelly for the fast service.👍👍👍

Shannon Judd

Hi Kelly, I would be happy to come by the office later and talk with you. Most likely I won't be able to come by until this weekend. Thank you for your reply and offer to address the issues.

Kacey Green

1st year was great, 2nd was not. Parking garage is annoying can get loud overlooking the entrance, buy a little red wagon (folding) if you buy more than a few bags of groceries at a time. Consider not self-moving due to the layout. Kiss your deposit ...

Sindya Roberts

I have just had my first interaction with the office staff since Bozzuto took over and WOW! A lovely and pleasant lady answered the phone, her name is Cassandra, and helped me with a key fob issue in no time flat!! I have lived here for 18 months and...

My

Just moved out about a month ago. The apartment itself is very nice, but dealing with management on anything is a nightmare. . Trying to get my security deposit back now and they're confused on whether or not I made my last payment when I have the pa...

Excellent community. Great area. Love the parking garage and the apartment layout. Fair and reasonable rent.

Hyun Kyu Park

I lived here for 3 years and moved out last year 2020. While my stay here was great, there were still some shortfalls the management could improve for its future and current residents. I agree with the parking garage security issue. I also want to me...

This apartment is fantastic. The building is very quite and the maintenance is quick and always fantastic. Office staff is always super friendly. The value in the apartments is great! Its great place to call home!

Amanda R

My husband and I lived in the apartment complex from June 2020 through January 2021. We rented a 2 bedroom/2 bathroom on the first floor. We were very satisfied with the apartment and staff especially Oz! Oz would greet residents by their names and m...

Oz Halton was an exceptional Assisrant manager. During his leadership post at VLH, he was visible, attentive and responsive to Community concerns. His customer service efforts were exceptional. He will be missed!

Overall a great place to live. The Maintenance staff is excellent.

A good location, quiet neighborhood close to DC and shopping. A family and pet friendly community and the Vista Laurel team is prompt and professional.

Raoul Diaz

Clean and operated by a nice staff. The maintenance crew and janitorial team are good people. Lots of inconsiderate tenants. Parts of the property and grounds can really use some attention. Expensive. Lots of fees. Overall, good for short term in Nor...

This is a great place to live and the location is perfect when your daily commute is key.

This is a great place to live. It's close to many thing such as shopping, nature, and highway. The staff is very friendly and helpful. The maintenance team is second to none.

Marisol

I walked into the office, without an appointment and was seen right away. I knew immediately that Apartment Assistant was Oz from the amazing reviews I read, his professionalism and knowledge of the Apartments. He gave me a tour of the apartment comp...

Living at Laurel Vista Highlands allows me to live carefree and know that any major issues that come up will be handled quickly and efficiently!

I love my apartment. I love the kitchen set up and my sweet little balcony. The assistant property manager Oz, is a pleasure to work with. I have called him twice in 6 months with what I considered a serious issues. He works quickly to get the issue ...

Management staff is unbelievable. Oz was a dream to work with and continues to be well after our move in date! He took care of so many of the little things that it made everything seem so effortless. Everyone knows him and he really has the pulse of ...

Theodore Blunt

Very nice community in a prime location! Had a tour today with Jennifer and the experience was the best I’ve had thus far in the area! Will definitely consider calling Vista my home in the near future!

I have lived at Vista Laurel Highlands for a year now and plan to renew my lease. The buildings are well maintained and issues are resolved quickly and efficiently. I have found the office staff to be highly professional and competent. I have been ve...

John Barnes

Refer to Ozzie Khan's experience below. I had a short lease stay and experienced much of the same. They tell you to email them regarding any difficulties you might face, but you keep getting the run around. Because of the way they have it set-up, the...

Clean community with friendly staff who is knowledgeable and responsive.

I love living in this tucked away quiet community. It's convenient and close to everything from the highway to essential stores.

Jack Likeness

I would like to share my review and experience with Laurel Vista Highlands. I have been living here in the apartment complex for approximately 3 months so far. I am not sharing my actual name due to fear of possible retaliation. The apartment garage ...

Michaela Martin

We loved living at Vista Laurel. Maintenance was always friendly and prompt. Management was amazing and always addressed any issues, (there really weren’t many at all). Oz was amazing to work with. He’s very responsive and friendly. He’s an exc...

The entire staff at Vista Laurel Highlands are consummate professionals. They are always courteous and professional.

I have been very pleased with my experience at Vista Laurel Highlands. Since arriving here I have found my neighbors to be friendly and respectful and the staff excellent, always balancing friendliness with professionalism.

I have been her for two years and its a great community and living experience.

Vista Laurel Highlands is a great place to live and a wonderful community.

Great service in a timely professional manor. Thank you for your great work

Kyla Charles

I could not have gone anywhere else once I met Oz. I was on a search for 2 months trying to find a place that was not only beautiful and well maintained, but a place that I would feel looked after as well. Somewhere that my concerns would not fall on...

This is my second year living at Vista Laurel highlands and I must say, love every bit of it, except there are not enough storage for anything for the amount of rent beautiful apartment homes, very secured, the maintenance team are the best- very pro...

My experience here so far has been excellent. From the rental office to the maintenance crew. Keep up the good work!

Living at Vista Laurel Highlands has been a great truly personal experience. I feel like extended family here. I truly do!

Good place to stay, love not having to shovel my car out & the staff is wonderful.

Beautiful clean and well-kept environment. Office staff and maintenance crew are top-notch.

The is the best place to live. The office staff and entire maintenance team are extremely responsive and professional. Im so glad to live here.

We have lived here for over six months now and have found the staff to be extremely friendly, positive, responsive, and professional.

The best place to live in Lorton,VA

I think the entire staff is amazing. I love the community and enjoy living their.

nice place to be

Vista Laurel Highlands is by far one of the best kept hidden secrets in Northern Virginia. Definitely worth the drive and definitely worth looking into making this your next home.

Very quiet. Staff is awesome!

Stanton Halterman

Vista Laurel meets all the standards for a 3-4 star review based on location, look, amenities etc. However, the reason I put it at a 5 out of 5 is because of the management staff, specifically Oz. His dedication towards his residents and hard work du...

Hunter Neubarth

The staff are all extremely warm and welcoming, the service staff from the cleaners to the maintenance works are top notch. The spaces are well utilized and feel quiet large. We had a one bed, however it did not feel small at all. Community spaces an...

Lila Omar

I had an amazing experience at Vista Laurel Highlands. Next time Im back in Virginia I will stay here again. Clean and friendly place.

Tovares Grey

Stayed here for two years and enjoyed every bit of it! I only wish I wasn’t below a very noisy neighbor, but I understand that isn’t the apartments fault. Only leaving because I’m moving, but I recommend this place to anyone searching for an ap...

Tabatha Pepin

Not impressed with this apartment building at all. My rent and security deposit was messed up and had to ask several times to fix it. When I got my apartment it was 86 degrees bc the Freon was empty. My shower makes a loud squealing noise during cert...

Michael Ackerman

I've lived here for the past several years and the experience has been nothing less than outstanding! The management and maintenance staff are awesome. If it were possible to rate it higher than 5-stars, I would!

Joseph Griffith

LOCATION. LOCATION. LOCATION. Give this apartment community a shot if you're moving to the DC/Northern Virginia area. Close to Ft Belvoir, Pentagon, and Quantico. Couldn't ask for a better management team. The professionalism, courtesy, and prompt su...

Nita M.

I lived at Vista Laurel Highlands for three years, and the staff here was/is AMAZING! In reading the reviews below, I have to say that these reviews must have been written in a moment of haste/frustration, as this was Not my experience at Vista Laure...

Carol Angel

Apartment started off as a luxury apartment but is now just average. Kettler is not keeping up with wear and tear. There used be 2 computers in the business center and now there is just 1. The computers always seem to be full of viruses and feels uns...

Richard Waddy Jr

Quiet environment plenty of parking easy access to 95 north and south clean apartments reminds me of a timeshare tho !!!

Mime Getachew

I have visited as a guest of a resident and it is a wonder place! Definitely will look into moving.

John Doe

This place is great. I don't personally have any complaints. I think that people fail to realize or forget, this is an apartment. You are going to have neighbors possibly to the left, right, top, and bottom of you. With that said, you really have to ...

Earl Delauder

Currently a resident at Vista Laurel Highlands. Moved in May 15. So far, have had to complain about noise of neighbors multiple times due to kids running and jumping, loud music, etc. from above. Stepped in dog poop outside my door, in the indoor hal...

Vista is a wonderful community for so many reasons. It has multiple options available for flexible leasing terms. The community is very safe. Everyone has key fobs to enter buildings, common areas and the covered garage parking. The fobs are only goo...

I loved the look of the Vista Laurel Highlands Apartment the minute I saw it. The layout feels more like a home, with its hardwood and tile floors, granite countertops, cabinets with handles, and natural light filling the entire apartment. The "Green...

This community truly values its residents and wants you to stay. Loyalty is recognized and demonstrated in minimal rent increases (of your already very reasonable rate) at renewal time. Additionally, the community has everything it advertises. The ap...

We just moved into this complex a couple of months ago and have loved every minute. The leasing office is very responsive, knows most on a first name basis, and is kept very clean. The community is very friendly, most owning dogs and are very pleasan...

Minh Nguyen

Very nice but space is limited for very very high prices