Ratings & Reviews

Arnaldo Vera

Lived there for a year and I have only good things to say. Great staff, they have been improving a lot the building. Painting, renovating AC filters, installing Lockers for delivery.... Great building and management

Bella Soul

Carlos M. was my technician for this residential maintenance call, he was helpful, engaged, professional, warm and polite! Carlos is efficient, accurate and very skilled at his work. Carlos was very supportive an considerate to my needs and concerns....

Aaliyah

Carlos M. was my technician for this residential maintenance call, he was helpful, engaged, professional, warm and polite! Carlos is efficient, accurate and very skilled at his work. Carlos was very supportive an considerate to my needs and concerns....

Patricia

I requested a repair at 8am. They came at 9:00 am and had a logical answer for the repair. The repair man was polite, prompt and very helpful.

Finis_C

I have lived at AO Santa Monica for about 6 years. During that time we have seen some changes in management. Currently, the building is managed by Bozzuto and they are by far the best we’ve ever had. Everyone from the management team, the maintenan...

Finis Cole II

I have lived at AO Santa Monica for about 6 years. During that time we have seen some changes in management. Currently, the building is managed by Bozzuto and they are by far the best we’ve ever had. Everyone from the management team, the maintenan...

Laura

I have been having a great experience. My dog loves it and she is making friends every day. Neighbors are just really nice and chill. It’s fun to meet everyone at events and talk. Starbucks and bluestone lane in the building and across the street m...

Eduardo

First day and I’m loving it. Karlton was amazing all throughout the move in process. The apartment is very nice too! Definitely feels like an upgrade from where I was living before!

Verified Resident

Always a pleasure to run into staff while walking around the complex. Everyone is so warm and pleasant and they seem to really enjoy their jobs. Thank you!

Lori

I love it here at Bozzuto! We have get togethers, like yesterday we had Bloom and Blossom and we also had morning Coffee with Carlos and other activities! The staff is kind and excellent! The businesses are very friendly And Ralph’s is so close. Bo...

Laura Fitzpatrick

This place is amazing and so beautiful!! Gorgeous apartments, and right near shops and a Starbucks. No too close to the super touristy areas but definitely close enough for a visit.

Maggie Tellez

Had a great experience with Deb Barrett she was Fantastic:) thank you so much

Priyanka Grover

Maintenance team is very helpful

S L

AO Santa Monica is my home, the entire management team has been professional, Courteous, and helpful. I appreciate how considerate all the MM Team has been, especially during these stressful times. Thank you AO Santa Monica :) Thank you Bozzuto! On a...

Anonymous

I've been so incredibly pleased with the quick responses from maintenance. Also, this complex has many excellent amenities. I love being so close to the beach but also having starbucks right on the corner is fantastic!

Anonymous

I love the community and it feels very welcoming even for me as a total newcomer. As a single female I prioritize safety and community. On the first day I already made friends. One of the few places in Santa Monica were you have an updated place, was...

Richard Hawkins

I moved in just prior to Bozzuto taking over management, and I couldn’t be happier that they are here. The apartment and property were in rough shape when I arrived, but when the new management team stepped in, things started getting addressed imme...

Anonymous

Service requests are performed quickly and with care. Carlos is excellent at repair and he is a joy to see around the building. I think it’s great there is a community event called Coffee with Carlos - he is a great listener and conversationalist.

Susan

Loving it here at AO Santa Monica. The weather is getting warmer, I feel Spring is here and that feels good. Grateful to be here at AO. Let’s have a wonderful spring and summer.

Sadaf

Comfortable amenities, peaceful community, helpful management and staff, prompt maintenance. Great location, easy access to grocery store, interesting community activities

Anonymous

I’ve lived here for two and a half years and I’ve always enjoyed the building and location but the new management is making such a difference. Everyone’s really kind and really quick to help. I spoke to Deb the Assistant General Manager the oth...

Anonymous

so so grateful to the changes that have been implemented to this property in the last year or so. it feels like this place went from a run down apartment in ohio to a luxe resort. the style changes, landscaping and most importantly the improvements i...

Anonymous

Beautiful property! Great place to live! Love the new management! The Assistant General Manager, Deb, is a fabulous addition! She is always so professional, caring, helpful, and the sweetest! So happy to have found this place!

jeanne

LOVE LOVE LOVE the new management team! Especially Deb the Asst. Gen Manager, absolutely love her!!!

a c

I moved into AO January of 2021 and immediately regretted signing my lease. the location is great (short distance to promenade, restaurants, Ralphs next door etc) but I experienced so many issues my first couple of months that I had no intention of e...

Ingrid

This is a great building. Maintenance is good and the facilities and hallways are kept clean. Communication with the management team is smooth.

Keisha

I love living here at AO I really do ! The staff are nice and respectful I have peace and it’s really a great space when I can come home relax and be drama free !

Anonymous

The staff at this apartment complex is amazing. They cater to the customers and helped me in a time of need. I appreciate all of there help! They really care about all the people they help and are always there for a helping hand

Hannah Westerlund

I’ve lived here for just over a month now, and I’m really pleased I chose to stay here. The management team are really friendly and helpful, any issues are resolved immediately, and the community activities they host are just the cherry on top. :...

tash3242

This is a fantastic place to live in Santa Monica. The staff is friendly and amenities are fantastic. I looked at a number of properties and found this one to be nicest. Make sure to check it out if you’re looking in the area.

Bahar07

AO team is very helpful to solve any problem. I still live here and very happy. They are friendly and problem solver as soon as possible. Pool area is cool you can have barbecue and chilling around. Fitness is quite good.

Josh R

A really great apartment building, fantastic facilities and some great perks - plus the staff are always on hand to help.

Verified Resident

So far I love living here the people are friendly, and there are fun residential activities to get to know my neighbors better. The amenities are nice, swimming pool, BBQ pits, and a gym.

Julia Donald

AO Santa Monica has been an exceptional place to live and I would recommend it to anyone. The amenities are fantastic: a nice gym, lots of gorgeous outdoor space with two pools and a hot tub, and my personal favorite an on-site dog park! Management h...

solea30

AO Santa Monica is super dog friendly. They host events in appreciation of their residents. The staff is kind, caring, and knowledgeable. Convenient location next to the brewery and other retail such as Starbucks

Sonat Ugur

I love living in AO Santa Monica, all the events are awesome and shared areas are always welcoming. Deb, Arielle, Kyle and John are brilliant people, I am just very glad to be part of this community.

Arya Zahedikia

Thanks my Gmail account 🇺🇲💐🤔👑🇺🇸

Ergun Kaya

Amazing place with its amenities and location. Great staff with regular monthly get together's.

Tatiana

First month we were met with some issues around the apartment but maintenance was able to get to them eventually. The AC unit not being fixed prior to move in really shot up the energy bill. The gym could use some work, lots of machines down or weigh...

Nikole

Have loved living here over the past 2 years! The staff that work here are great and keep the place looking very nice. Located in a very safe area and would recommend to others.

Patricia

Love the location and being so close to the train for easy quick access to the beach! I can walk a few blocks and be at the beach in minutes. Or, close enough, I can walk or bike!

Beach Town Pops - Gourmet Popsicles

We hosted a popsicle event for the building. The staff is absolutely amazing. Very professional and organized. The property is stunning!

Esimsy123

Maty gave us a wonderful tour of this stunning property. We hope to move here in the fall! The pool is fabulous. The units are renovated and clean. The community events seem to be super fun. Get energy and vibe!

Martha Barrios-Genie

This bozzuto property has been nothing but spectacular! The staff is so friendly and thoughtful. They put an effort in creating a sense of community! The location is great near all the essentials: restaurants, bars, grocery stores etc. Where can I re...

Kaylin

Lots of problems with my unit over these past few months. I like living here but I feel like there is always something. The other amenities are great though.

Verified Resident

Thank you so much for bringing us more locker space, it has been a long time need. Very much appreciated, cheers to No More Stolen Items! 😊😊

Ana lucia

I love the apartment layout and being able to take my dogs to the dog park. I've had issues with the way someone in the management office spoke to me a few times so I don't really feel comfortable calling, but other than that, I think that is a great...

Lori

I love it here! I love my neighbors and the staff is very helpful, respectful, and great! The businesses are nice and friendly and being so close to Ralph’s is excellent! It’s a terrific experience being here!

LC01

I am from the East coast and have lived at Bozzuto properties for years until moving out to California a few years back. I am so happy to see them LA now. I toured last AO the other day and while the property itself doesn’t fit my needs (I need a d...

Mike Hill

I put in a request order for three repairs in my apartment. I thought I would have to wait a long time because there's so many units in this building. I am still sincerely in shock and happy because around 10:00 am February, 10,2022 the technician Mr...

SHANE ANDERSEN

Really nice apartments

Susan

Wonderful place to live, unique,experiences and very nice people love it here at A.O. Apartments. The management team is professional, service orientated and a pleasure. They are the ones that need to be rewarded during these eventful times.

Vincent

The staff is great to work with regardless if it was during the leasing process or obtaining delivered packages. The complex is very well kept and the apartment was spotless moving in.

Ignacio Veazquez

Clean

Mona

This place has a nice staff and the location is great however the package system has to be re evaluated. I am not the only resident who has had issues with missing packages.

Nathaniel

I’ve been living here for 9 years ! I have never had a problem with my neighbors or my apartment has not never had a problem with insects ! The neighbor I live in is perfect because I’m in the entertainment business and everything that’s good f...

Ali

Pro: Good location, clean, close to Ralph grocery store, Starbucks, school and beach. W/D in unit, hardwood floor and security gate. Unfortunately, too many homeless around community screaming at night and wake you up.

Chloe

The location is quiet, but close to a lot of things to do. The maintenance team responds quickly. The walls are thick concrete so I rarely ever hear a sound from neighbors.

Quy Thi

The apartment community is good with a lot of friendly people. The only thing that I think the apartment needs to work on is making the maintenance faster in a way that they dont spend months fixing something.

Nonna

The problem has some maintenance issues upon moving in. The ventilator in the shower will not turn off. The apartment is spacious, and the staff is really nice

Sherwan

I've enjoyed my time at AO. Love our apartment and the area. Only hiccups are the elevator issues that happen quite and some treadmills that are not working. My dog loves it here.

Verified Resident

Been here for 11 years and Bozzuto is by far the best, warmest management team! There is no hesitation when I need maintenance and always assistance available if I have questions regarding rent. I don't plan on going anywhere!

Lori

I love it here! It’s clean, the maintenance is well taken care of, the office staff are very kind, I love the businesses and Ralph’s and I love my neighbors! I love all of the people

Anonymous

This place and the management are absolutely disgusting. I really like Bozzuto, so I felt great moving in a few months ago. Unfortunately, each month here has been worse than the last. Here are a few of the things I have experienced in the past 2 mon...

Verified Resident

Pandemic has been chaotic, and so far the change in management has been an improvement. Pandemic has been chaotic, and so far the change in management has been an improvement.

meghan baily

Amazing staff, spoke to a nice man named John who showed me the amenities - gym, pools, spacious floor plans. I can’t wait to move in! (Hopefully)

Chase

The apartment could use some touch ups (cameras in the halls, weights in the gym, etc.) but I have a strong belief that these will get addressed soon. My man Steve on the maintenance team has a fantastic attitude and made my life easier by fixing my ...

Susan

I have lived here since 2010. I feel that the Bozzuto Management Team is doing a fantastic job, taking care of this diverse community. Many of us come from different backgrounds however the Bozzuto management team does an excellent job of treating us...

Ningning1

Please note that this positive review and 5 stars are for since Bozzuto Management took over, NOT BEFORE. Before they came this place was a -0 in so many ways, except for being in a lovely neighborhood... Ever since Bozzuto Management took over the b...

TANING CONNER

Ever since Buzzoto Management took over the building, I have had hope for the future. Having been extremely unhappy with prior management and their maintenence staff, I truly welcome the great communication, care, effort and respect Buzzoto staff has...

Anonymous

Very unsafe building. I have lived here for only a few weeks and my place has already been robbed! I came home after couple hours to find my apartment door unlocked (without tempering) and my precious items were stolen. There are no cameras installed...

Verified Resident

New management is amazing. Helpful and hardworking. Keep apartment complex clean and safe. When we call the office for any reason they answer and follow up as soon as Possible

Chloe

Overall the experience here is great. I think some of the appliances should be replaced/renovated considering the price of rent here, but I have no major complaints.

Ali

People smoke marijuana, dogs pee in hallways, crazy people keep yelling in hallways (Mostly on weekends). Parking is good and secure. Apartments are clean with hardwood floor and W/D in unit.

Verified Resident

The new maintenance team had a hard start but I see the change. Looking forward to the future changes. Also thank you for keeping the food trucks... We love it. I'm excited for the new color scheme.

Ingrid

I've found the new management team to be polite and responsive. I like how the swift notification of community news, like the repairs to Salt & Tart.

Alec

AO Apartments at Santa Monica is a great location in the heart of Santa Monica, away from the hustle and bustle. The community has 2 pools, a hot tub and a small gym and feels like a mini jungle with the trees inside the complex. Apartments are cozy ...

Mona

Ever since the new management took over the environment has been much more peaceful. The public areas smell better and the people at the pool are not as noisy.

Kaylin

There are a lot of Nice people, but my apartment has a lot Of maintenance problems that haven’t been addressed. Hopefully they will be fulfilled soon

Andrew

Amazing start to my lease and seamless signing process. I was incredibly impressed with the attentiveness and professionalism of all the staff.

Pearl

Everybody has been helpful as I move in! Management has been responsive and made my experience smooth. The grounds are well kept and my apartment is newly renovated. Iook forward to exploring the community.

Ryan J.

The AO residency is beautiful. I love their amenities. It’s a place for anyone. I love the swimming pool and the jacuzzi. Plus the gym is like paradise.

Nathaniel

I’ve been living her for 8 yrs! This is a positive place to live ! I’ve been Blessed with doors that open for me that can’t never be closed , MY LORD GOD , Created for me AMEN🙏🏾🙏

Lori

I love it here! I love AO Apartment’s! The maintenance are quick and get the job done good! The staff is kind and friendly! The neighbors are loved by me! I love the people in the businesses and I love the people at Ralph’s!

Jason

I've enjoyed living here because of the amenities. The property management staff on the other hand... have made life difficult to say the least. I will not be resigning here because of this.

Lori

I love living here at AO Apartments! I love the neighborhood and the businesses and the neighbors and the Office Staff and Ralph’s too! It’s Great!

Verified Resident 909138

Very soothing apartment complex. Love all the amenities and its a great neighborhood. Perfect for pet owners. Great layout and good neighbors. Pool is great as well. Gym good. Definitely have enjoyed my experience so far here. Would recommend.

Verified Resident 909156

Superb complex. Accessible to almost everything. There is Ralph's grocery, Starbucks, Colorado Park, MRT, fastfood, hospital, and clinics. I feel safe in this apartment. The office staff are very helpful. 5 stars!

Robert

Just moved in, there were a couple issues with the apartment upon move in but we’re ironing those out. Everything about the place is dope though and I like the pool!

Nathaniel

Hello everybody! I’ve been living here for 8 yrs now ! My living here has been a blessing to me! Since I’ve lived here, I’ve become an Author , ACTOR, and I ran for City Council of Santa Monica! I made a good running at the polls! Thank God! I�...

Lisa

Good experience, but the apartment had some issue that could have been taken care of before we moved in. Extra characters, Lorem Ipsum Lorem Ipsum

Manav

Just recently moved in and have enjoyed the amenities the most! Could be a little cleaner, but that’s an issue at any big complex. Really like how spacious the unit is.

Brandon

The community has been nice so far with things being mostly quiet. The guest parking passes are a little annoying since we have to get them in person. It would be nice if we could grab them from online. The apartment staff have been very professional...

Verified Resident 903803

The experience has been good so far. The unit is nice and the complex in a good location. The staff I have worked with (such as Robert) have been very professional and friendly every time we have been in contact.

Leyla Karimli

I just moved to this place about two weeks ago. It is beautiful, very well maintained, safe. The apartment is great! The location is fantastic for me, and very convenient for my commute to UCLA. I deeply appreciate the leasing / management team (Robe...

Kaitlin

I just moved in, but so far I am very pleased! I only have a few qualms! I really don’t like that the package concierge charges $5 after 24 hours. I am out of town a lot & can’t always time when packages are going to come. Vacation mode is a grea...

Anonymous

The service is exceptional. Especially our maintenance staff. Miguel is especially responsive and even follows up after the work is completed. When work is required beyond the scope of their skills, they immediately call outside specialists to correc...

Alek

So far so good! Everything here is top of the line and Starbucks is right down the hall:) All the amenities are amazing and we’re so close to the beach!

Pierre-alban Martinant

Just moved in and the experience so far has been very pleasant. The on-site staff was pretty helpful, nice and reactive all along the moving process. Either the leasing office staff or maintenance team, everyone has been doing a great job. Hopefully ...

Fahad

I've lived at AO Santa Monica for about eight months and it's been a very good experience. I moved here during COVID and though many of the amenities have been closed during most of my stay, the property itself is beautiful (almost resort like), it's...

Verified Resident 819138

There were a lot of items not ready when I moved in, which took a lot time to get addressed. And, there has been a lot of trash in hallways & at trash shoot issues, that has improved, but there really needs to be recycling bins at trash shoots. Extre...

Verified Resident 895904

Well constructed mid-luxury apartments that has great location, quiet residents and a sleep-away resort vibe. Management's communication and friendliness can certainly be improved. Pricing is also usually higher than the apartment's worth but COVID p...

Leah

loud and not many community social events to meet other residents. lots of flies in the hallways and inconvenient access into the apartment for guests

Josephine

It looks amazing. I Was impressed when I went on tour. I fall in love with the first unit I saw. It's location and the floor plan. The management great! Very pleasant and accommodating.

Sonat Ugur

I just moved in a month ago. AO apartments is such a clean, secure, elegant and comfortable in many aspects. The personnel, Josh, Robert and Jessika are so friendly and working really hard to serve at their best level. Overall it is without any hesit...

John

Nice place to live. The safety, cleanliness, and proximity to a lot of amenities makes this a very good place to stay. I so love how this is close to my office

Chasen

Leasing off is a little slow and needs to improve with their application process. It was very frustrating to deal with that. Hopefully soon they will figure it out.

Nicole

Very happy with our new apartment thus far. Robert has helped us throughout the entire application process and continues to assist in anything we need. Love the unit and the view and the pools.

Fahtema

Apartments are modern and the jn unit washer dryer is such a big plus. conveniently located by 10 freeway, grocery within walking distance and pretty close to the beach.

Izael

I fell in love at the first moment I step in the building ... the decoration , the big hallways , the education of the leasing workers , the beautiful apartments , the huge pool , etc everything looks almost perfect ... more perfect would be if the b...

Sonat

onboarding process was so welcoming. Jessika explained to me everything thoroughly and made feel like AO is home so the rest of it was really easy for me to decide.

Moazezi

The apartment is great but I am barrier communication with the elevator always issue Everything else is good. Hall need to be clean. Thank you

Nathaniel

HELLO EVERYBODY WISHING ALL IS WELL! I’ve been living here for 8 yrs ! It’s been a very interesting time living here! I was Blessed when I first moved in and the Blessings I know will keep on coming ! When I moved in there were people working her...

Lori

I love it here! My residence experience is really good ! I love the neighbors! I love the office staff! I love all of the employees here! Everything needed gets done! It’s clean!and I love the businesses and Ralph’s too.

Ingrid

My residence experience has been pretty normal. Like everyone else I'm trying to maintain my sanity during the pandemic. I really appreciate seeing other people occasionally (at a safe distance) in the building. We all seem to be keeping up our spiri...

Anonymous

This review is for both Miguel and Kaitlyn from the Greystar Management team. Kaitlyn was extremely helpful and accommodating during the leasing and move-in process and thoroughly answered each question that I had. She even went out of her way to mak...

Alec

My experience here at AO Santa Monica has been good, despite living here during a pandemic. Maintenence is great, the staff is a little rude and people don’t really care about the building. Lots of things break/don’t get fixed/animal feces always...

Verified Resident 542024

The apartments have great amenities. The location is great because it is right near the metrolink station and there is a Ralph's next door. There are several food places, including Starbucks, connected to the building. The staff is available and frie...

Leah

lots of screaming from outside that keeps me up at night. i don’t know any other residents living here/ don’t know how to meet. lobby is always closed and it’s hard to get in touch with staff and agents.

Heideh

Nice people in the front office They are very helpful. If they can’t answer u they go to their supervisor and ask and assert ur questions!

Alina

We love the amenities here (when open) and all of the other residents and staff are very nice! There is sometimes an issue with residents not picking up after their dogs in the hallways, but maintenance is usually pretty quick to clean it up. Overall...

Anh

The leasing agent is very informative and helpful! The leasing process is simple and easy. The only problems is the apartment seems not clean on the date I moved in and I had to ask for cleaning service again.

Brett

So far so good! Everything was great touring and seeing the community. This is definitely going to be a very fun and exciting year for me coming up.

Verified Resident 844579

Very nice clean .staff respond right away . Maintance is very accurate and clean very quiet . Very healthy apartment love the pool and the gym very friendly. Close to the grocery store I love the washer Frier in the unit and dish washer very convinie...

Zack

The experience of getting the apartment was very easy. The staff especially Kaitlyn is very nice and helpful. I am looking forward to living at AO Santa Monica

Lori

I love it here! The people are really kind in the businesses! The office staff is exceptionally excellent and helpful! The neighbors are friendly! The environment is clean and the pool is great to look at! I love everything about this place!

Nathaniel

HELLO EVERYBODY, Since the pandemic, I’ve notice people are more people friendly, it’s sad it would have to have a pandemic around the world for people to start extending their friendship to others! Instead it should be like that at all times ! B...

John

Kari, at the leasing office, has been so helpful through the move in process. The entire team has been great! Moving across the country has been stressful and the AO staff made us feel very comfortable right away settling any doubts we had about our ...

Verified Resident 837176

Top notch service, it's only been a few months but I am very impressed. If you're looking for a new place to live that's got everything for you (and a furry friend) to feel comfy at home (especially if you're also stuck working from home) this could ...

Verified Resident 836263

So far the experience we have had at AO Santa Monica Apartments has been positive. The location of the building is in a safe and centrally located area, away from the hustle bustle of Santa Monica and the staff here has been very helpful. Residents d...

Verified Resident

Great location & amenities. AO is centrally located to all ur needs. On a clear day, u can see the beach...which is always a plus. Ralph's is downstairs, nice walking trail takes u straight in.

Ali

Clean apartments, hardwood floors, W/D inside units. Panoramic view, close to grocery store and school. Walking distance to metro. Starbucks, restaurant under the building.

Jason

I am enjoying it so far, for the most part. We moved in on Saturday, but our AC unit was broken when we arrived. It is annoying because AC was a big selling point for us, and we have yet to use it, because it was broken before we moved in.

Jessica

We've had a wonderful experience so far! There is plenty of storage between the outside closet, big bedroom closet, bathroom cabinets and hallway door closet. Love the package concierge too, so much better than packages just being left on the street.

Verified Resident

It’s been okay. I wish other residents were more mindful of their surroundings regarding trash and noise volume. It is overpriced for what the building truly is. Closed amenities, trashy hallways, unruly neighbors.

Verified Resident

This is not fun to deal with during COVID-19, since the gym, and many common areas are closed. I do enjoy the quiet, and that AO is doing what’s necessary to keep people safe.

yunhaakim

I love this apartment. It is located in community that you can have all convenient resources. I like the people here. Kari helped a lot when we moved in last July and Spencer is helping with maintenance everytime I need. Pools are good and courts are...

Stephanie

Love that we are within walking distance to so many places. I can walk to the beach and back home, do my grocery shopping, post office, lots of walking paths and parks. I am saving a lot of mileage on my car and getting a lot of exercise because of t...

Kaitlyn

My experience living here has been amazing! Such nice, attentive staff, beautiful surroundings, my dog loving the dog park as well as a starbucks around the corner. Loving AO!

Andrew

Great experience with leasing office! They were great about my late arrival. Excited to live here. Love the location and pool. Great location to metro and beach.

Jacqueline

We really enjoy living here. Great location & nice apartment. Spencer the maintenance guy has been really nice and responsive. The apartment is nice & updated. Only thing I would say is that we are constantly calling maintenance due to something happ...

Anonymous

I recently moved here and love it so far! The staff has been very friendly and attentive, particularly the maintenance staff. There were a few small issues with the apartment when we moved in that they quickly addressed and went above and beyond to a...

Alec

The AO apartments in Santa Monica are good so far. We moved in in the beginning of September and so far all amenities have been closed due to COVID-19, but other than that, Spencer and the maintenance team are great and the people are very friendly.

Elizabeth R.

Plenty of parking, balcony, pool, jacuzzi, bbq, fire pit, gym, close to everything. Train is just across the street, pet friendly, nice neighbors.

Kacey

Just moved in a few days ago. So far so good, very excited to be living at AO and looking forward to what the future holds! Love the space and energy

Verified Resident 819138

There has been a lot of maintenance issues that the maintenance staff have not resolved, and there doesn't seem to be any urgency to solve the issues any time soon? Overall the remodeled interior are good and the pool view are better then most apartm...

Julia

Nice place! Been here 2.5 years. Feels like there should be some sort of fixed price for the rent each year it’s renewed though when I’ve been here this long

Ali

It’s been great so far. Jessika specifically has been really helpful and welcoming. I look forward to spending more time there with my family. I am hopeful that we will stay there long term. :)

Chloe

The community has been very respectful so far, and a great place to live. It's quiet, clean, and everyone wears masks - which I really appreciate. I do wish there wasn't so much garbage left outside of the chute, because the parking garage does stink...

Ariel

Everything is mostly great, but the dog poop/pee all over the hallway every single day is ridiculous. If that's prevented then it will be 5/5 for sure.

Kevin

Solid Complex w/ good amenities. Would be nice if the "package" area was more organized / was an actual room. The apartments themselves are nice and spacious.

Jonathan

Overall a mostly positive experience as the location is great, except for the DMV being across the street and the homeless around Ralph's, and the office staff and maintenance people are great, but Graystar doesn't care about you as evidenced by not ...

Isabelle

So far, absolutely love it here! Great amenities, quick responses from office, easy parking, no complaints from me:) glad to be living here for the next year.

Lucila

I have so much space and the amenities are amazing! We have trash service, package service, easy gate code contact, pets can live here, the list goes on. I love having a balcony so I can have a outside area that is my own.

Brigid

Love the staff, some of my neighbors have been noisy, I like the location, I like the security, the pools look nice, and the elevator smells like trash

Morgan

We love our home at AO. All of the wonderful people in management are extremely friendly and helpful. Maintenance is prompt and responsive. There is male parking space. Most of all, we love being close to the busy beach while also enjoying a quiet li...

Chelsea W.

AO is in a great location. There are also local stores and the DMV is right across the street. It’s very quiet and there is a security guard for after hours assisting. There are some downsides to this complex as well. The gardening isn’t kept up,...

Verified Resident 807991

So far I really enjoy living here. Everyone has been very friendly and helpful. The property is beautiful and maintained. And I love the ease of the online platform. I can pay rent and submit a service request all online! Thank you!

Nilo

I love living at AO Santa Monica apartment. I live at this building for almost 7years and I never had any problems. AO’s staffs are very carrying and nice! Also, this apartment is close to the most good places too like Santa Monica beach!

Verified Resident 542024

Living at AO has the extras many don't get to experience. There are many great amenities. Everyone does their jobs to make tenants happy. Housekeeping works hard everyday to keep AO clean. Maintenance responds in a timely manner and followup to make ...

Elizabeth

My experience has been interesting.......aside from having to move into another apt.....I do like it because it is close to the market for one thing, love having a washer and dryer in the apt.......most of the residents are friendly.......the staff h...

Sara

So far I am really enjoying living here. It’s really beautiful. Everyone in the office has been very friendly and helpful. Service requests are dealt with rather quickly. Thank you!

Charlotte

So far I like the place, but the flies have GOT to go. There’s also this weird buzzing noice in my closet only when I turn OFF the light and it’s rather annoying👀

Lori

I love AO Apartment’s The community is great I love my neighbors And I love saying “Hi” to them every time that I see them all around this place

Nathaniel

I put God First in all I do! All I have is Love and Respect, for all humans and animals! I’m here to help not hinder! My heart is always open to speak highly of people, I keep and eye out around where we live, for anything that I think shouldn’t ...

Verified Resident

It could be a quieter with more visible security. The trash areas need to be cleaner or enforced. Enforce cleaning up after ur pets even if it's urine.

Ali

Close to school, washer and dryer, clean apartments, great views in 7 floor, close to grocery store. Good security with courtesy patrol at night. Onsite management.

Camila

The AO is in a great location, and easy access to grocery stores, Starbucks, the DMV, the metro and highway which is perfect, I love the environment with the 2 pools, the gym and The dog park :)

Zhe

I dont like this place because it is nosiy dirty. Package delivery is not efficient. Parking lot is so far. The wall doesnt block any noise.

Verified Resident 782991

Like the location, but expensive for what you can get in the area. Recently, lots of issues with tenants smoking and causing fire alarm to go off in the middle of the night. Trash chute is often jammed so you have to carry the trash down to ground fl...

Marie

Great location, clean and safe complex at a great price with helpful and friendly staff. Moved here from San francisco and feels like a breath of fresh air.

Verified Resident 701558

The issue regarding my lighting fixture was quickly figured out and fixed, thank you ...........................................................

Eva Baaza

Starbucks in a hidden spot. There is no parking and no drive through so its more of a quick pick and go. It's much better if you make your order online than trying to order at the storefront.

Verified Resident

It is amazing here! All of the staff are so nice and helpful. Thanks for that! I love having pools and having a gym right downstairs from me.

Matthew

The office staff was so friendly and helpful with leasing...even during a pandemic! The move in was smooth and easy. We love our new apartment.

Verified Resident 683025

We moved to Santa Monica, CA from Houston, TX on short notice. AO Santa Monica was perfectly located for our busy lives. The proximity to schools, churches and grocery stores were all an important consideration for our family. The staff is always hel...

Jeffrey

Very well managed apartment complex. Clean, quiet, tranquil atmosphere in the great City of Santa Monica. I wish I could use the fitness room and pool areas. Hopefully soon.

Abdullah T

Loved the place, friendly people (تمت الترجمة بواسطة Google.) أحب المكان ، وشعب ودود ، شعر ابني وكأنه في المنزل. كان عندها مساعدة عظيمة من ماريانا التي لا تما...

Adam

I have lived at AO Santa Monica for a year now, and absolutely love it! I recommend it for everyone who is new to Santa Monica, considering there is immediate access to a grocery store and multiple metro expo lines. I also highly recommend this speci...

Sara

I loved the AO community. Its very nice and clean and the leasing management team was very friendly and helpful. I'm really looking forward to my new community.

Krystal

Nice place to live could be better at keeping communal areas clean such as hallways, stairwells, and grass in the front. People on office are friendly

Verified Resident 690293

I have had a wonderful experience living at the AO Santa Monica. The community is beautiful and filled with wonderful staff members. If I had ever experienced an issue, maintenance would accommodate me very quickly.

Verified Resident

This is not fun to deal with during COVID-19, since the gym, pool, and common areas are closed. I do enjoy the quiet, and that AO is doing what’s necessary to keep people safe.

Jing Yun

Other stuffs are good but water dropping sound from the bathroom ceiling kind of bother me a lot, even the worker already came check twice and promised everything is good, but the dropping sounds still exist.

Ryan J.

The AO apartments complex is amazing. It has all the perks you want and dreamt of. The gym, two swimming pools, jacuzzi, and the place is like a fresh start.

Nathaniel

I’ve been living here for 8 yrs! For the most part it’s been good as for laying my head down to get some sleep ! I haven’t been harass by neighbors, I don’t and never had roaches or rats! It’s a quiet neighborhood that’s good for me becau...

Jennifer

Excellent customer service at the Leasing Office here! The turnaround time was fast and efficient. They are super friendly and always available and ready to help!

Ergun

The maintenance is extremely slow. The garbage collection very confusing. Things could be a lot simpler. The BBQ's are not cleaned and they need maintenance.

David_H750

After having several difficulties here, management has been working to make the overall experience better. Our refrigerator has been replaced. It seems that the staff has been improved and upgraded. Repairs in the common areas are finished and we loo...

Rani

Nice apartments with great sq footage and comfortable amenities such as gym and hot tub. Package concierge is so nice to have to keep packages from getting stolen. The office staff is friendly and approachable. Only complaint would be that it's diffi...

Verified Resident 725835

Since I have lived here, I have had a security breach in my home, my packages have been stolen/misplaced, one of the maintenance techs hit on me while working in my home, the gate in the parking garage that was supposed to separate tenants from the p...

Verified Resident

Has been amazing!!! Everyone that works here is so nice and helpful. Great community and a dog park for our dogs to play!!! The pools are nice.

Audrey Kim

Home sweet home

Verified Resident

So far everything is nice, quiet and peaceful. I like having access to the gym into the late hours of the night, and that it’s also mostly nice and clean over here. Even though most dog owners are very responsible about picking up after their pets,...

YaTan

Great staff, nice neighborhood. Very convenient because there are Starbucks, Poki, salt tart. Wish there will be more restaurants or coffee shops offers down stair, so people could have more option to chose for the meal. Last but not least, sometimes...

Adam

From the day I signed my lease at AO Santa Monica, I knew I was making a great decision. Not just are the employees in the front offices wonderful people, but the neighbors you meet here are always presented with a friendly smile. This community also...

Ingrid

I really like living at 2200 Colorado, but my only complaint is that dog feces and urine is left in the corridors sometimes. The smell is pretty bad and it's a hazard for foot traffic.

Verified Resident 735588

Constant travelers coming in and out because of Airbnbs, bathrooms are disgusting with toilets and showers from the 60s, no sense of community, animal feces and urine in hallways and elevators, trash stinks near elevators. Would not recommend living ...

Verified Resident 735348

There had been 6 days Dec. 6-11, 2019 when no hot water. So we weren't able to take bath. That was terrible and untolerable. AO the landlord should compensate us by waiving me the 6days' rent, which is USD858. Please refund ASAP. Experience here is n...

Verified Resident 688876

A simple request to have a battery changed in my chirping fire alarm, made me appreciate what a pleasure it was to live in an apartment, versus my old house with its 10 ceilings, where I was responsible for all maintenance. I put in a maintenance req...

Verified Resident

It’s been great living at AO thus far. We love the amenities and what the community has to offer to its residents. We’re looking forward to what’s in store for the rest of the year and can only hope for the best.

Jae Seok

I think that AO is good place. I want to live with good neighbors. I don’t speak English well. So you guys speak slowly to me. I need to you so many help.

Devan

My lease signing process has been amazing!! John was super helpful along the way and ensured i got what i needed out of the process and let me ask 8 million questions

Verified Resident 725508

Response from maintenance for anything needing repaired is the absolute worst. This place is so expensive, but what you actually get for your money simply doesnt add up. Cheap interior materials for a unit that costs so much to rent. Im not satisfied...

Sean

So far so good but apparently I need one hundred and forty characters to complete this so there ya have it. Great example of getting what you asked for but not what you need.

Verified Resident

Great so far. Looking forward to the new experience in Santa Monica This is the new beginning to a beautiful new chapter of the rest of my life

Rani

Excited to start living here soon! Great location and wonderful space. Trash valet is unique and a convenient service that is offered to tenants. I think parking could have been made more convenient for guests visiting but at least they can get valid...

Johanna

The location is great for working in Santa Monica. Very diverse residents, quick maintenance response time and easy access to amenities. I would recommend these apartment s to anyone .

Ryan J.

The experience is excellent. I would recommend this apartment complex to my friendship. The pool, jacuzzi, the gym, and vending machines are the best perks here.

Silvelie Belle Goldman

So far everything living here has been wonderful, my only issue is my broken heater, which I’m still being told that they’re waiting to get the parts so they can fix it

Verified Resident

So far everything living here has been wonderful, my only issue is my broken heater, which I’m still being told that they’re waiting to get the parts so they can fix it

Jingyi

goodgoodgood very good excellent hahhaha good apartment good neighbor good view good experience good food good flowers good office everything are good

YaTan

Many staff is cleaning our community every morning. Always feel nice after they clean it! sometimes I can hear people were screaming past 12 o'clock, it is pretty annoying. Last but not least, if AO could add more locker for packages then that will b...

Haris

Amazing staff in the leasing office. Quick to work together with their clients and make sure their needs are taken care of the correct way. The community is very clean and modern.

Beverly

When walking through to view apartments I couldn't help but draw my attention to the luxurious amenities such as the fitness room, gym, fire pits, BBQ area, the pool and jacuzzi, and c'mon how could we forget mentioning the trash service (I hate taki...

Verified Resident 699346

Send out and practice how to be positive , with residents! Somebody has to be the better person ! If they cant do that theyre working in the wrong field! Truth! When youre working in a big establishment like this with all of these people, when youre ...

Kerri

Clean building, maintenance staff are professional and friendly, great amenities. Fire alarm is constantly going off during the night, continuous issues with resident swipe gates in parking garage, some residents can’t seem to find trash cans or us...

Timothy

Great location but noisy and sometimes filthy. Please clean up after pets and the hallway smells like dog pee. I got a urinary track infection using the hot tub and had to go to Urgent Care. I was on antibiotics for two weeks. Please clean the hot tu...

Robert Hostetler

The building always appears to be clean and welcoming. I also like how accessible parking and getting to your floor directly from the garage.

Robert

The building always appears to be clean and welcoming. I also like how accessible parking and getting to your floor directly from the garage.

Lori

AO’sa very good experience.The security makes me feel safe.AO has a kind and helpful staff.The businesses are people friendly.I love it here

Soo jin

It's been great! Facilities people come immediately when there is an issue :) Everything gets fixed in one day or less than two days! I love it.

Ali

Love the place and the apartment. The pool is nice. Air conditioner is a bit loud. The staff is nice, cordial and professional. I would recommend it to my friends

Teri Kataoka Adams

You can’t get a better location than this. The Metro is only a block away. If you have kids that go to Samohi, they can just hop on the Metro. There’s also a Ralph’s right beneath it, a Starbucks, too. The security is also very tight. Although ...

Ashley

great apartment with resort style amenities. the walls are concrete, which means we never hear our neighbors- a rare perk in apartment loving. Some issues with our appliances, but the service has been fast and easy.

Gabrielle

love it here! I feel so safe and secure, i love how quiet it always is even with dogs. that’s a hard thing to accomplish. everyone pretty much stays to themselves but are very friendly. so happy that i chose this apartment complex

Joaquin

Nice place to be a part of AO santa monica, i am very excited to move in. My apartament is very nice. I tope to have a Great time and meet alot of people.

Adam

The apartment is beautiful and filled with tons of entertainment such as fire pits, pools and even a fitness center. This apartment complex has it all, making it very convenient for its residents.

Justina U.

Everything pretty good so far. It has nice pool, jacuzzi and gym. People at office are helpful. Perfect place for students just require good credit from parents. As well for professionals.

Ali

Very convenient location. Close to grocery store, schools, metro, beach and restaurants. New construction with balcony and washer/dryer. Pool and gym are local also.

Troy G.

Moving from another state, we did not have much time to find a place to live and found AO Santa Monica. Our apartment has been quite and well maintained. The outside is being cleaned up and makes the place look like a luxury apartment complex again. ...

Verified Resident

Very friendly atmosphere, nice amenities, nice being able to stay healthy with the gym, and the swimming pool. So far everything is excellent

Nicholas

Pretty good, lots of stains on the floors that could make the place feel cleaner if cleaned up. Back gate slams loudly and can the gym open at 5 am?

Yuriko O.

It can be loud in the streets, but the apartment is super nice and the residents are super nice. The trash shoot in the parking lot can be dirty though. Other then that, the place is pretty clean and our apartment room is great!

Verified Resident 658022

Great apartment for people who look to live in the Santa Monica area. Great parking facility and amenities. The apartments are slightly old in their layout and upkeep. Cleanliness and waste management is a slight issue but everything else is good.

Joseph Odisho

Not bad. Neighbors blinds need to be fixed. We pay $5k a month and it’s embarrassing when our guests come and see destroyed blinds on apartments on either side of us

Verified Resident 656757

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Teri

I have toured the community at 2pm during a Tuesday. It is a quiet community with cleaning people who were constantly at work. I look forward to living there.

Verified Resident 649225

Dryer and blinder broken when I moved in. Asked for management. A week passed by but still not fixed. I asked to call me before coming, but I got no call or msg. I heard today that management team stopped by my unit yesterday!! I'm suprised they came...

Mariel

The apartment is great, the maintenance staff is very friendly, however, there are some problems: some tenants in the community, usually leave rubbish in the common areas (like food on the elevators´s floor) and they don´t clean it, they wait until...

Verified Resident 633507

Kindness of staff has helped color my overall impression to favorable despite the systems going down both personal and collective._.,;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;:;

Alyssa Ashley

I really appreciate the response time to requests, especially given how many units are at the property. It’s nice to know I can get things fixed quickly.

Verified Resident 619003

Convenient location and parking for guests. Upkeep of exterior is well maintained, but interior windows/screens are very dirty, dusty and easily fall off tracks when sliding. Appliances are functional and reliable but not the best quality. Good desig...

Frankie

I Love living here! Dog friendly, kid friendly! A beautiful, large yet quiet building, with a great pool with cabanas! Nice gym! Lotsa activity’s to participate in, if you desire. Friendly neighbors, attentive staff for any issues.. Close to the be...

Karishma

Friendly people, and great location! I love the space and the amenities that are in the apartment! Calm and quiet arra with the beach close by!

Frederic

Very welcoming, clean, with great smell at the entrance! Very helpful, caring and kind staff! So happy to be part of this community! It was a great start!

Seth

Pool, gym and jacuzzi are great, but elevators and mail are under average. Service has been ok but laundry machines are very old, heater makes loud noises and hasn’t been fixed despite service request; I can’t sleep well and if I wake up I can’...

Evelyn

Move-in was made very easy with the help of Jessika! She was amazing in getting my documents approved quickly so that I could move-in in lightening speed! The maintenance was quick to address issues. Jessika followed up by phone to confirm that the i...

Lori

Everybody here is the best. Exceptional help. The service is excellent. The care is so nice. It feels so wonderful to live here. I want ice.

Rosaura Dolores

Loved the place, friendly people, my son felt like he was at home. Had great help by Mariana who didn't mind that was cold and rainning she went to help us get in our room, she's really friendly.

Caio Cesar

Amazing place to live. Very friendly staff members, great location and quite neighborhood. My brother and I have absolutely fallen in love with this place!

Verified Resident 603035

Its been a good stepping stone for me. I appreciate that its all luxury. Im not ever one to complain, but I do feel feedback can help the community improve for future residents. My neighbor is often drunk and loud. Ive seen sketchy people hanging out...

Melinda

The community is clean and I love that there is controlled access to the building as well as resident parking. The amenities such as the Nest thermostats, trash concierge, and washer/dryer in unit are fantastic! My only negative is that the rent is a...

Jonathan

The overall experience has been good. The staff is helpful and the surrounding residents are friendly. The occasional smokers and trash in the parking garage is unfortunate, but infrequent.

Lundun

Nice place to live. Friendly and responsive maintenance staff. Package system doesn’t always work (have lost some in the past). Can be noisy at times but overall positive experience.

Verified Resident 590658

Generally speaking the environment and the amenities are quite good in this community, and AOs staff are very helpful and friendly. The only thing is the air conditioner which is a little bit noisy, and I wish it can be updated.

Verified Resident 586083

Everything is great so far. The building sidewalks could be better cleaned. The smell in the elevators is so pungent that it lingers on clothing for a period of time after leaving the vacinity. There are a number of occupants with animals which I fin...

Gintare

Everything is great except always out of order elevators. Clean and silent residency. Great to face security taking care outside. Amazing location

Nathaniel

All that’s glitter is not gold! I like next door because I’m a entertainment ! You should change staff, they’re not respectful to clients ! Find good workers

Kayla

Only problem is people very often smoke. We had to buy an air filter because our neighbors kept smoking out their windows and it would blow into our apartment Otherwise it’s great!

Lori Lehman

The people are caring. The home is clean. I love the white walls. Maintenance is not only impeccable but great people too. I love the activities. I love the environment. I love the stores. I love the police meetings.

Lori

I love it here. Maintenance is not only right on top of everything but great people too.i love the crankiness and the white walls.The neighborly events.and the police meetings.

Lundun

Nice apartment and amenities. Management is upgrading the elevators, but they are often out of service. Can be noisy at times of the day with people outside, but otherwise a good community

Sabrina li-ting

Lovely neighbours. Excellent facilities. Super helpful and friend staff in the office. Moving in was so much easier because of all things listed above.

Soo jin

I'm moving in this weekend and am excited to move it. The amenities look great. The only downside is that I'm still waiting to see the apartment I'm moving it and won't know if it's carpeted or not. It would be good to know beforehand. Other than tha...

Verified Resident 542024

I have been living here since the beginning of the year and I thoroughly enjoy it. The staff is always friendly and helpful and my maintenance requests have been filled in a timely manner. The amenities are fantastic and I have everything close by th...

Steven

This place is nice but very average for the cost. It is usually noisy and there are homeless people constantly harassing residents. The gym is severely lacking adequate equipment.

Dylan

Just moved in this past week and I love it so far. Everything is how I imagined ! The people are very friendly, all your stores that you need are in walking distance.

David

Nice staff that made the leasing process simple. Nice resort community with pools, spa, barbecue area, fitness center, business center and great lobby area.

Keisha

I love living here at least for me I have no problems with anything really when I ask for something to be done it gets done. The staff really are great inspire of how many residents they cope with on a daily. I have peace here I really do.

Joseph

Great and helpful staff. The leasing process was very easy and the staff was always there to answer any questions my roommate and I may have had

Verified Resident 524142

I have never met a more incompetent and rude staff than those who work at the AO. Through numerous issues that i have experienced liken fly infestation, harassment from other neighbors, no AC, getting stuck in the elevator, etc., the front desk staff...

Ali Pashaee

Sale staff welcomed me with open arms. Showed me all available units and let me to choose. Made smooth transition on paperwork and training to help me to move in early.

Ali

Sales staff are very helpful and care about residents. All paperwork can be processed electronically. They welcome you even with out appointment.

Verified Resident 519130

Not satisfied with cleanliness of hallways and parking garage...Quiet time noise complaints for Same units need stiffer penalties...ALL units upgraded to SAME amenities...Turn around time for maintenance work order requests can be improved. Package C...

Lena

We Have been lived in AO apartment for almost 3 years. We love Leaving here so much! It’s a very nice place to live. The staffs & maintenance people are nice and the friendly too!

Junghyun

We have lived in AO Apartment for 2 months 2 years ago. We are very happy that we made this right decision. All the office staffs are very friendly and helpful, the maintenance staffs mentain very good jobs, they are knowledgeable and work hard; quic...

Katie Ellise

It would be a great place to leave, but I have a weird smell from my sink, that I cannot get rid off, and no one is going to take care of it.

Tina

I havent been there and met our neighbors but the place is really pretty. The commob area are nice and seems to ve well put togwther. Thabks again for this reminder.

Patricia angela

It has been a great experience so far being a part of the AO community. The location, amenities, neighbors, and overall space have made my stay here wonderful and convenient.

Lundun

Complex is nice and management is making progress to add more amenities. Can by noisy at times and doesn’t always feel 100% safe, but otherwise would recommend

Michael

Very happy with the unit and building amenities. I like the restaurants and eateries available outside of the building and the location along Colorado Ave. is terrific.

Beatriz

It is a good and convenient place however there is so much room for improvement. The gym definitely needs some additional items like a pilates ball, the trash need to be picked up more regularly and... the doors lock fixed as multiple door dont lock ...

Zhinos

I love the community and the way you are trying to manage the apartment. Before I see a lot of trash bags in front of the units and in the parking lots, but after I received the email about the rules I don’t see it any more and no more dirt of dogs...

Lori

Every time I have something go wrong in my unit. I am #218. The AO staff is always fixing it right away. Even when my bathroom light wasn't working and I was having an housing authority inspection that day. The maintenance man left to go pick up the ...

Sheila

My experience has been phenomenal. I have been treated very well by all the staff here. The complex has a relaxed, mello vibe. The amenities are awesome, especially the heated pool.

Verified Resident 471991

en varias ocasiones tuve problemas y la solución a los mismos deja mucho que decir.. en este momento mi apartamento se encuentra inundado y la solución fue hacer tres orificios en el techo de mi bañera donde cae agua constantemente y dejar dos maq...

Michael

Great staff, beautiful pools, and a nice neighborhood. The Starbucks and nearby restaurants are very convenient. The staff responds very promptly and they are friendly and helpful.

Verified Resident 459401

i just want the staff to work on pacific jobs that I contact them online for 2 days but no one gives me to reply that made me mad. Please check email regularly that do not miss any residents' messages.

Lundun

Apartment amenities are good. Complex is loud sometimes with people screaming or cars screeching through parking. Maintenance requests take too long to get completed, but staff is friendly.

Verified Resident 456368

It's not the building or the staff that's the issue. It's the residents who think they don't need to clean up after themselves...leaving trash and making messes without cleaning up after themselves. I feel their needs to be ramifications for resident...

Julia

Great community and beautiful complex! Nothing to complain about as of now. Nice clean gym and lobby, the pool area is nice as well, haven’t tried out the pool yet but I sure will.

Verified Resident 215616

It has declined since I moved in a year ago. Much noisier, especially late at night, with no security coming by to tell people to be quiet or leave. There should be a door/small room around the garbage disposal to contain the smell and mess that accu...

Keisha

I love living here. When I open the door to my apt I feel at home and the staff here make me feel at home. I'm able to access the weight room, pool jacuzzi and much more my son likes to get on the computer in the computer room and also does his homew...

Verified Resident 445125

We have been lived in Ao Apartment since 2015. We are very happy that we made this right decision. All the office staffs are very friendly and helpful, the maintenance staffs mentain very good jobs, they are knowledgeable and work hard; quickly solve...

Verified Resident 443677

Building amenities are nice but appliances cheap and other residents are untidy and loud. We stay here mostly because the location is so great and we like the pool and that there is a fire pit, washer/dryer in each apt and parking.

Verified Resident 443034

If you order anything online and travel for work you will hate this building. Package 'concierge' service will rip you off. Lot's of Section 8 folks that they don't disclose when you sign your lease. Homeless people are everywhere, in hallways and mi...

Lori

I was really thankfull to move in here. The maintenance is always taking excellent care of this place. I am proud to bring people here; where I live. I always get told how nice the atmosphere is here. That makes me feel alot of pride. The complement ...

Selin

Overall a Very nice, has 2 pools, a dog walking park area very beautiful neighborhood, walking distance to Ralphs but the elevator gets broken down often

Verified Resident

Property was extremely noisy, unkept, and front desk staff (except John) was unhelpful. Apartments were not maintained and there was always maintenance issues.

Verified Resident 434102

The apartment is great however in the evenings I don't like to go on walks outside my apartments because there are tons of questionable people hanging around. Amenities are great, however the package system we have and pay for is not always working c...

Kwok Din

Well managed- rating ninety five out of a hundred Nice facilities- rating ninety out of a hundred nice people- rating ninety five out of a hundred Package Concierge has room for improvement- rating sixty five out of a hundred I would rate overall eig...

Lundun

Nice amenities and decent neighborhood. Good to have starbucks and quick restaurants in complex. Can be noisy at times with people yelling but otherwise fine.

Makiko

Many residents say hello or how are you doing at any time. They are very friendly. But sometime especially Friday night, people in pool make noisy.

Robert

I have Loved living here so far. Apartments are nice. Front desk people are great also as well as nice neighbors. Would be nice if pool was open later and work out room had more equip.

Verified Resident 419317

AO apartments are superficially nice looking apartments. The location is great but everything else falls short. You can hear neighbors yelling at each other in the courtyards and cars starting up in the garage. Would not recommend.

Melissa

Management treated me very fair they just have some issues with little things such as fixing things around the apartments but overall they have been nice to me

Derek

Move in was easy and quick. The amenities are really great and the staff is always available to answer questions. The location has great parking options and free visitor parking up to 2 hours which is great.

Natalia

This place is not bad, but I do not like the plan of the building itself, the hours of the clubhouse work, there are no events for community

Frankie

AO has been my family’s home for over 5 years now. It is a diversified community with lots of wonderful people! It’s is very quiet & peaceful here. I Love my neighbors, I feel safe & supported in friendship. The location is great, everything is v...

Nancy

Friendly staff and central location in Santa Monica to lots of good restaurants, college campuses, and the beach. Lovely Mountain View’s from upper floor apartments.

Verified Resident 410485

if i spread the word about the community it would be that its a total rip off. overpriced, they rent out apartments to strangers on my friends car has been hit numerous times in the lot. there are low income residents walking around with their privat...

Austin

The actual units are great, but the elevators, hallways, and garage always smell bad. The pool is very nice. Lots of packages get stolen if not left in locker. Delivery people constantly struggle. Its hard to let people in the building and the elevat...

William

Great service. The community is well kept and enjoyable, although a few common areas could be better maintained and improved. The staff are very polite and helpful. Would recommend AO.

Fnu

Good enough for living. Everything is so so nothing really impresive. But the pool is chill though and it is nice to have starbucks downstairs

Selin

Great location there is a starbucks near by. Parking is great. Only 7 minutes to the beach. The cell service is not that good but there is wifi.

Quinn

Although I just moved in, I already feel like we are at home. Between the amenities and awesome location, I really couldn't ask for a better apartment at this pricing.

A.D. ROSS

My girlfriend and I stayed here for 2 years and it was perfect! I love the concrete walls because you can't hear your neighbors and they can't hear you! John Tran assisted us with all our needs while we were there. Jay the maintenance worker was very...

Kayla

The elevators seem outdated and untrustworthy. They are constantly breaking down and it makes me wonder if they're still reliable. Otherwise everything is very nice.

Lori

I love living here!! !! !! The people who work here are great. Matenence is always kept up. I love the police meetings in the club house.. I feel better with the police security. And i really like the security that we have working here. I like the pe...

Shankhamala

Great amenities, noise is a problem but there is a feel good-factor about home. Great amenities but maintenance requests take time to get fulfilled. Staff is friendly.

Tasha

Rental process and move in were really great. The staff here are super responsive, very helpful and provide many options without having to request! Great experience so far after being here for just a few weeks

Henri

While the community specifically around the gym and pool feels very open and welcoming, I have not(personally) partaken fully in these experiences as I feel I will be able to in the future. However, staff wise so far has been very accommodating and w...

Verified Resident 392063

Living at AO has been great! You can bike or hop on the metro to beach, food and grocery locations within walking distance and I really enjoy relaxing on the balcony watching the sunset. The apartment also includes parking so never any headache tryin...

Meghan

Clean, beautiful living with lots of amenities! It's easy access to surrounding area with lots of food options and things to do. The parking garage is safe and convenient

John

I am very happy with the community. the apartment and the common areas exceed my expectations. Parking gates and parking lots keep the residents safe and clean

Patricia angela

Our residency here at AO has been wonderful and satisfactory so far. The quality of the apartment continues to impress on top of all the additional bonuses that come with the community (fitness room, pools, etc.).

Lundun

Good apartment complex. New look and feel to units and solid appliances. Amenities are nice. Noise from people in common areas can sometimes be loud.

Axel

The apartment community is incredibly well and very relaxed , so far on the 5th floor! The community is also very respectable and nobody is out of control or anything crazy

Ryan

I have enjoyed my move in so far. The inside of the apartment is great and any details that needed changing were promptly fixed. Great location.

Troy

We are very pleased since moving in a month ago. Responsive and kind staff, very impressed with Will on the maintenance staff. At times we notice some of the exterior gates being propped open, which is the reason for the 4-star instead of 5-star revi...

Jessica

Well maintained community! Residents are very nice. Convenient to grocery store, restaurants, bars and many more! Five minute drive for 25 minute walk to the beach, couldn't ask for better!

We

Service minded and helpful to solve any problem that might occur. The pools, gym and jacuzzi located close to the barbecue are nice and clean to use, as well easy access to bathrooms without need I go up to the apartment.

Hampus

A super fresh apartment. Also with a great location. But air conditioning still has not been fixed after two weeks. We have been told that it will be fixed soon for a week now.

Yidi Zhu

A good place to live. My apartment is very quiet and cool, witch make it a good place to study.

Yidi

This is an amazing community. Lots of residents sit around the pool to get some sunshine and chat with each other. Employees from leasing office are very friendly.

Verified Resident 274069

This complex provides large living spaces inconvenience however you must be willing to deal with unauthorized access to the grounds shady people in and out homeless people always around animals urinating everywhere and not great communication skills ...

Verified Resident 379721

The property is good overall, has a great location. There are issues though with simple maintenance matters such as replacing a 50.00 set of weights in the gym. It appears as though the Site manager has a very small if no budget to address simple ite...

Theresa

The staff are very friendly and easy to work with. They respond quickly to request for service and assistance with matters around the community.

Makiko

This apartment is mostly good such as pool,gym and so on. Supermarket is very near.so it's very easy to buy daily foods. On the other hand bad point is so noisy especially night

Verified Resident 355419

The location is great! The managment is helpful. All the amenities that are included are wonderful! My appartment is very spacious and the building is very clean. I would definetly recomend moving to AO Santa Monica.

John

AO Santa Monica is a great community to live in. There is a nice mix of amenities and it is convenient to be able to park on the floor closet to your apartment. The location is great.

Sara

I like my apartment, but the public spaces are pretty filthy. I refuse to bring guests in the garage elevator because of the overwhelming garbage stench in the garage. Particularly on the ground floor, the garbage is almost always overflowing and all...

Verified Resident

The AO in Santa Monica is A great beach area to live. Fresh ocean breezes, a very nice quiet community! Beautiful pool & gazebo areas, with a great fitness gym! Nice Cool people, dog friendly, & they fix anything broke quickly & efficiently. It's fun...

Finis

Great place to live! Perfect location, easy access to beaches, freeway, shopping. Building is well maintained, clean, secure. Entrances on Colorado and Olympic are extremely convenient as well!

Rizwan

Great Community, but the cell service is not the greatest (especially on the lower floors). Fantastic events though. the office is really helpful and nice.

Sofia

Everyone is great! super friendly and so many great events that help you get to know one another. Staff is super helpful and the amenities are awesome.

Feng

The community is modern, and has plenty of parking spaces. And the maintenance is quick and comprehensive. The interior lighting is a little bit too dark.

Jai

Lovely apartment with helpful staff. When we first moved here in 2016 the pool was well kept and quiet, recently there has been a lot of parties, loud music and non residents occupying the pool area on the weekends. There are also slashes on the deck...

Danielle

I really enjoy living in AO apartments. The community is very warm and cordial. I think the biggest development area would be relating to timeliness and communication around maintenance requests.

Sara

Doing a great job, however, at times it can be a bit noisy. I wish there was recycling on of the floors; it is a bit of a pain to be forced to go to the first floor. Overall, a good experience thus far, though highly concerned of a rent increase as w...

Lena

Great apartment and very nice environment. Quick response for all the requirement, fast and good services, we really enjoy living here. Thanks for all the effort, thanks for all the staffs!

Melody

Management could do better answering emails and communicating to residents of incidents and alerting them of water pipe bursts. Overall, satisfied with the community.

Ann

For the most part it's pleasant to live here but the community aspect is lacking and I wish there was a squat rack in the gym and may I suggest a sauna!

dpolyak79

My girlfriend and I have been living in these apartments for four years now and this place has really been transforming into one of the best places we've ever lived. The most important item for us is the management team truly cares about whats going ...

Dmitry Polyak

My girlfriend and I have been living in these apartments for four years now and this place has really been transforming into one of the best places we've ever lived. The most important item for us is the management team truly cares about whats going ...

Derik

We have lived here 1 week now and so far everything has been good. All service requests have been taken care of promptly. Office employees are very nice.

rythim

I've been living here over 7 years and this by far is the best management team I've had. They are very friendly, understanding, and quick to respond to tenant requests. No matter where I am in my complex when I run into a management team member they ...

Keisha

Its quiet we have a piece of mind and we enjoy living here. Anytime I need them to fix things it happens fast and quick. The pool here is very nice especially at night its warm and we also enjoy the gym at times. I love living here the scenery is ver...

Cashira

I love AO Santa Monica! My favorite thing about the community was the actual sense of community that AO gives. The location is fantastic and the baristas at Starbucks make my day every morning! HUGS TO THE ENTIRE TEAM there!

Rebecca

Great community. Great staff. But, can we get trash cans in elevator lobbies, so people stop leaving trash/Starbucks cups/wrappers on floors. Also, the lighting in the halls is eerie...flickering and/or dim lights.

Sonya

It was a very last-minute request that I needed for a very important meeting tomorrow I called the leasing department to ask for a copy of my leasing contract and I was able to pick it up by the end of the day before closing thank you so much

Verified Resident 290800

This is a large complex, and as such there will be problems- but AO does a fair job of handling almost 1000 people, if you don't mind the volume it's a good choice, as for me my next choice will be scaled down

Sayyed

great area, comfortable place which give safety, close to store clean building fast maintenance response close to the medical office and hospital

Jiahua

The maintenance could be faster. Maybe they can be quiet during midnight. And the second swimming pool can be used later maybe . So far so good.

Catherine

Maintenance was a little slow at beginning and the daily construction outside is so loud but i like living here so far! The office has been helpful in answering our questions and thebunit inside is nice and modern.

Drew

A typical essay contains many different kinds of information, often located in specialized parts or sections. Even short essays perform several different operations: introducing the argument, analyzing data, raising counterarguments, concluding. Intr...

Anatashia

My AO Santa Monica experience so far has been so great, moving in was so easy thanks to the great help from the leasing office and the efficient back and forth communication whenever I needed assistance. The building is great, location is convenient,...

Zachary

So far, so good! Really enjoying the location and accessibility. Pool and Jacuzzi are great too. Close to public transit. Easy to get around.

Lisa

Love it so far but didn't really have any idea what all there was here or how anything works. Office should have new resident packets or something. Elevators are disgusting and the trash situation is not good.

Tammie

We lover our apartment. The staff is friendly and very helpful. The maintenance crew is great and responds quickly. The location is just steps away from the beach and other great places.

Verified Resident 263400

We love our apartment. It's in a great location and he amenities are very nice. We have everything we need here at the complex. The management team was very helpful with the move and very courteous. They made us feel very welcome. Thank you!

Jennifer

The AO Apartments leasing/management team has been so helpful, accommodating, and welcoming! Looking forward to exploring all that Santa Monica has to offer!

Verified Resident 258357

The ice cube filter needed cleaning and the drain was blocked in the bath tub. Both were fixed the next day! I was extremely happy with the service and I look forward to any further issues as I know thy will be fixed!

an hanlin

Roommates are interruptive for sex

Frankie

Great Pool! Great Gym! Great people! Love it here! The new train is a hop skip & a jump away! Nice to go downtown to Chinatown & Disney Concert Music Hall! 🐬💚🐬

Sarah

I've lived at AO for nearly 4 years and have had a great experience so far! Helpful office staff, ongoing renovations, friendly neighbors, and the perfect location.

Sandra

I appreciate all the hard work of keeping everything clean and neat . It like living in s resort. Everything is so convenient . The metro is one block and grocery store next door

Kas Mini

i thought this would be nice place to stay, we can directly go to the beach anytime we want. with high building we can see and capture some wonderful photo from the roof.

Michael

Well maintained, good administration, and accommodating staff. Two minor negatives; parking spaces are two narrow and hallways badly need upgrading.

Jorge Chiluiza Cordova

Best apartments ! They help me at 11pm with an apartment and they gave it to me.!

Anonymous

The location in santa monica is perfect. The pool area and other accommodations are really nice. sizes of the apartments are good. negative things are that there are alot of noise especially from the garage. Also, we've had some trouble with out show...

Anonymous

AO has a great location, and with just a short walk to SMC it's perfect for students. I really love the pool areas, and the staff is always helpful and friendly. The only thing to complain about is the noise from the cars and alarms in the garage.

Jennifer

I have lived here a long time and this is by far the best management team so far! The amenities are great and there are two great eateries and a Starbucks downstairs!

Gina

The staff has been so helpful and willing to help with everything. It was an easy move in and a great place to live. Easy access and lots around the area.

Verified Resident

Good job! I like this apartment idk why you are making me feel rite so much but I haven't lived here long so I don't have much to say I apologize

Verified Resident

Absolutely love living here. I've been here for 6 years and have always loved my friendly neighbors and attentive management team. Always have to shout out the apartment beautification team and maintenance.

James

So far, so good. Management has been responsive to maintenance requests. But theft of packages is an annoying problem. The hallways are horrible.

Verified Resident

I have been enjoying my time here so far. But the pool is so cold! Not what was advertised to me. Other than that, it's been pleasant. It is a bit noisy on the side I live with the street but not the apartments fault.

Keisha

So far I love living here at Ao apt the community is very universal it's quiet and really vibrant. I love seeing the elderly ladies enjoy there day out at the pool side.

lollsing

AO Apartments is a very good located place to stay at. The only thing i think they could change is the open hours at the pool during the weekends.

Verified Resident

I think that AO Apartsments is a very nice place to stay at and that it has a great location. But I dont like is the open hours for the pool

Verified Resident

At AO everything is very convenient. Where If there's any problem it is very easily taken care of by the staff. Cash has been to big help for our apartment, helping us in different situation. AO is a very welcoming place that makes you feel right at ...

Anonymous

AO is great. The only thing I wish was different was that the dog park was cleaned up more and people were held responsible when they do not clean up after their pets.

Gary

Amazing community and amenities. Beautiful furnishings in the renovated apartments and surrounding common area. Best living west of the 405.

Verified Resident

I love to stay at AO Apartments. Unfortunately has the printer down in the room next to the lobby never been working. I also wish there was some workout bands for the gym.

Anonymous

I love it here, the staffs are so nice. We need more activities for the kids! I hope to never have to leave for a long time

Ashley

I love it here. Just wish they would do more activities for kids. Like host an easter egg hunt or have an art activity once a week. I think it will help the little kids get find one another.

suzrn92

New to the neighborhood! So far so good! I am really looking forward to learning the lay of the land and exploring. I am glad I chose this area for my new home. - 5 stars I love everything about being here...from the great staff in the office to the ...

Lori

I love it here!!!!!! A.O. is doing great!!!!!! The upkeep and the cleanliness are out standing!!!!!! I have refered my friend Kerry Rous. She is now in the prosses of getting her voucher from Day Break. She really wants to live here. The upkeep and t...

Darasavanh

It is convenient location, decent amenities and the layout of our apt is nice. There are a lot of issues ... It's dirty, other tenants who live her are questionable, appliances are old or don't work- even in the renovated units...

Maria Dorrego

Doing good in general, we could use more security in the building, may be more cameras to upscale security in the hallways and for sure a camera in the bicicle cage, so far they have stolen 3 of my bikecicles

Susan

New to the neighborhood! So far so good! I am really looking forward to learning the lay of the land and exploring. I am glad I chose this area for my new home.

Eddy Lord

3 foot thick cement walls = not hindered by living so close to neighbors

Michelle

I like to live here but there are a lot of noisy from the neighboors and parking lot always crowded. The staff is very good and always helps with everything.

Sara

I love the gym and the pool. I enjoy the BBQ set up as well. I like that the cement walls keep it quiet for the most part. I love that there is a Starbucks right underneath and a park near by where I can take my dog. Staff is also pretty helpful when...

Shelby

Love everything about it. Office staff and maintenance are always friendly and helpful. It gets loud sometimes at night and early morning though.

Jennifer

So far so good. I am excited to move into your community. The Staff has been friendly so far and I'm looking forward to enjoying the beautiful amenities!

Verified Resident

Very close to Santa Monica College and Ralph's, so I save a lot of time. It is also close to the Third Street and the beach. I can easily go there and hang out. I really like the pool and gym as well.

Verified Resident

Pro: Great location. Great office management. Cons: Constant construction in the building. Hallways and garbage areas are more often than not filled with some trash or spill. Neutral: Expensive but for its location, not bad.

Sophie

Great amenities, especially parking! The only downside is they make you pay a one-off 15 dollars to get your mail and a late fee every time you don't pick it up within 2 days, which is a very short time for people who lead busy lives or travel.

Alexandra

Big down side is that they make you pay to sign up for a package concierge service, and most of the delivery people don't know about it. So you pay $15 and then have most of your packages delivered to your door anyway (and stolen). They also charge y...

Laura

AO is great. The only thing I wish was different was that the dog park was cleaned up more and people were held responsible when they do not clean up after their pets.

donnam123

At the end of last year we rented a few apartments here for corporate lease, and so far we are very happy with it. The apartments are updated, big and spacious and they all have great amenities. The process of renting these apartments were so smooth....

Anonymous

The community is a great community. I decided to move to the building for the people specifically. I love that it doesn't have that stuck up vibe of LA. Neighbors greet each other and the community mixes and mingles, which was important to me moving ...

ChristophGun

I rented several apartments for corporate lease in the beginning of the year, and so far we are very happy with AO. The location is good, the common areas seems very new and up-to-date, there is one big heated pool next to the BBQ grills, which is pe...

Annalise T

This place is awesome! The building itself isn't the most clean but my apartment itself is great! We searched and couldn't find an apartment more modern and spacious in SM. There are upsides to living here and down sides. I think the people who live ...

Verified Resident 206686

Great place to live. It's our second week living at our new apartment and we love all the amenities that is provided to us. We do have some issues that we have no cell phone signal in our apartment. Plus there is a ringing noise coming from the wall ...

gabe hjorth

This place is super nice and have had great luck. No where in the area can beat it!!

Ashley Dupoux

Love it here

The Jester's Videos

I've lived here 3.5 years and can't complain. This place is unmatched and I have searched on multiple occasions to see if I can find anything better. No luck. It's an amazing place with more amenities than anyone needs. The worst thing I've seen happ...

Alicia Broussard

This has been the worst managed building I have ever lived in. The building has been sold since we moved in, and the new owners idea of building management is a team of "stipperella's" with 6 inch platform heels that have no clue how to manage a prop...

fred newman

My experience was very bad. Attention in the office is very bad. The manager is always locked in his office with a friend drinking wine and does not serve anyone. Robbery in the parking lot. Much noise and dirt for the construction of the subway line...