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Ratings & Reviews

Here's what our residents and prospects are saying.

Jdesignz

2022-06-24   Google

Shout out to Stefan and his amazing concierge team!! I am a vendor who participated in a special event drawing caricatures for the residents and their pets in the building yesterday, and the staff was simply AMAZING! Chantal was especially key in pro...

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Jennifer Glover

2022-06-24   Google

This review is specifically to give props to one of the new leasing agents, Taylor, for helping me transfer units. She was an angel, despite me changing my mind, literally 4 times. I am very grateful for her help.

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JMP G

2022-06-18   Google

Still Great appartements...and management changed, we may be treated as we deserved now👍

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Andres Betancourt

2022-06-16   Google

What a Beautiful property! I absolutely love living here. I wanted to give a shout out to our concierge team I love them all but wanted to give a special thank you to Gail, what a beautiful human and just the sweetest.

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Laura Lyon

2022-05-12   Google

The staff at the Heron are absolutely fantastic to work with. I was there as a vendor during Resident Appreciation Week & Stefan was communicative, friendly, and extremely organized. He never missed a beat! Our pet portrait day went perfectly & I loo...

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joseph mursuli

2022-04-15   Google

I have to say after living here for 8 months I have had such a great experience. Alexis the concierge makes this place feel like home. If you are looking to move to a home like building I highly recommend.

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Kyle Ford

2022-04-15   Google

Heron is a true luxury apartment building in a prime location. The thoughtful layouts, premium appliances and fixtures, balconies, amenities and views are unrivaled. Our leasing agent, Porsha, was so friendly and helpful in finding us the perfect apa...

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Rachel Ford

2022-04-13   Google

All I can say is WOW. We are relocating to Tampa from NYC and from the moment we stepped into Heron we knew this was the perfect place for us to experience the best of both worlds. We are in awe of the premium look and feel of every part of Heron, fr...

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Gia Sangosti

2022-04-08   Google

I moved in last weekend from Denver and all I can say is that Cheryl G is hands down the best leasing agent I’ve EVER worked with and therefore deserves an entire review dedicated just to her! She went above and beyond in many instances to make my ...

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Justin D

2022-03-24   Google

Went on a great tour of Heron with Cheryl this week and she has been extremely helpful so far with all of my random questions! It's a beautiful building and rooftop, and a great location.

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Jay Dhahan

2022-02-23   Google

I moved to Tampa from Canada and have had the most amazing experience living at the Heron. Great people, amenities, and overall energy. Definitely a NextGen way of living!

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Jesus B

2022-02-16   Google

Beautiful place place in the right location with a price tag too high for my pocket

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Min Yaga

2022-01-06   Google

So I've lived here for about 7 months and feel reasonably qualified to speak about the experience here. Note that my experience is mostly for Tower B (facing the arena). Pros: - It's absolutely gorgeous. The views, design, and styling are second to n...

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Stacy

2021-12-31   Google

Great place with amazing views, - best neighborhood to walk, eat ect -The front desk and management are so very helpful, above and beyond! Andres and Jessica have made the move in so smooth and easy. Highly recommend.

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Jasa 91

2021-12-18   Google

Just moved from NY and I really like the residency here. Great amenities and staff. Andres helped me with the move in process and made it very smooth and easy.

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Kellen Carter

2021-12-05   Google

Definitely recommend working with Andres at the Heron. He has great customer service, and is responsive and helpful. Thanks!

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Albisia Ipek

2021-11-18   Google

Our leasing agent was Andres Betancourt and he was so helpful and pleasant to work with. He made us feel at easy by assisting in answering every question and need we had.

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Joshua Metz

2021-11-18   Google

Andres was very caring and professional, he did a great job touring and helped us with anything we needed.

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Natalie Leslie

2021-11-14   Google

My husband and I worked with Jessica Jimenez at the Heron and she was absolutely amazing. We wanted to move quickly on reserving one of the floor plans since they are in high demand and she was very responsive. The building is beautiful. The rooftop ...

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Gwen Connery

2021-11-12   Google

I helped a family member move into the Heron and things couldn’t have gone any smoother. Andres was so helpful from beginning to end. I can’t say enough good things about him and about this beautiful building.

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Miguel Noy

2021-11-10   Google

We do not live here yet, but Andres Betancourt gave us the tour, he was nice and explained everything well. He made the application process simple and easy. He was able to find us one of the models that we wanted and he even answered the phone late a...

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Alexa Blackburn

2021-11-09   Google

I just moved into Heron recently and I cannot say enough great things about how amazing Andres was with helping me throughout the entire move in process! He was and still is immediate to respond whenever I have questions about anything! I have lived ...

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Thomas

2021-11-08   Google

I have been living at Heron for almost a month. Andres Betancourt in leasing was super helpful and communicative during the application and move-in process. So far the apartment is great. There is minimal noise from other apartments or from the stree...

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Daniel DiTaranto

2021-11-04   Google

Great spot to live for sure

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Lisa Simmons

2021-10-30   Google

At approximately 1:45 pm today, Saturday, a stranger opened my front door, made an indecipherable comment, and closed the door. Allow me to preempt; my son had visited this morning when I was remiss in locking back upon his leave., lesson learned! Ho...

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kirk sweet

2021-10-29   Google

Great place to live.

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Tami Shankman

2021-10-29   Google

I recently signed a lease for occupancy on November 1st . Andres Betancourt was kind enough to give us a tour and extended himself to help with all the paperwork. He has consistently been available for problems and questions. I don't think I could ha...

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Treasa Clark

2021-10-28   Google

Looking for a new place to call home and I was going to schedule a tour, but after reading all of these horrible reviews I'm definitely gonna pass. Yikes!

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Michael Miller

2021-10-27   Google

Great staff, amenities and views!

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Brian Houston

2021-10-27   Google

So far Heron has been exceptional! Perfect location, great views, beautiful apartments, top notch amenities, unbelievably courteous and professional staff. I feel lucky to have gotten in here when I could!

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Dan C

2021-10-27   Google

My family and I love living here. Highly recommended!

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Chrissie Zimbleman

2021-10-27   Google

Love the building so far. Staff is very friendly and helpful and they assisted with the move in process. Gorgeous apartments with great views and you gotta love being on the river walk and greenwise publix on the ground floor!

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Rosa .Gradilla

2021-10-27   Google

I will share my honest opinion living here. I love everything about the building, everything is always clean and neat: the gym, pool, hallways. Most concierges are very nice and helpful. Yes, it is expensive but it is a luxury building that actually ...

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Leo Fox

2021-10-26   Google

Great views and quiet apartments. Living at the Heron has been an enjoyable experience.

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James Thompson

2021-10-26   Google

The best way to describe it is resort style living in the middle of the city. Living at the Heron and experiencing the opening of the Water Street neighborhood come alive is amazing.

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Rollie Bands

2021-10-26   Google

Expensive 🤷🏽‍♂️ We only live once 😭

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Chad Engel

2021-10-26   Google

Facilities are nice and well maintained. The building is poorly managed as the concierge is understaffed and the front desk is often not attended. Most attempts at reaching the concierge by phone are also unsuccessful which makes any kind of delivery...

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Jenivieve Elly

2021-10-24   Google

Heron Water Street is absolutely beautiful and aesthetically speaking, it is my favorite downtown building. The rooftop pool provides stunning views of the city, I could sit up there all day! The building is so secure and there is a Greenwise downsta...

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Mike Jay

2021-10-24   Google

I recently visited Heron and was very impressed. I spoke with Kristen on the phone numerous times in my leasing process and moving from out of state makes it hard, I wanted a specific unit and as promised she kept an eye out. I cannot wait to move in...

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Morgan L

2021-10-19   Google

Heron is a beautiful complex! Andres gave us a tour of the building and was very kind and informative. He was always available to answer any questions we had and went above and beyond to make the process simple.

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giovanna Roberts

2021-10-15   Google

This review is for Cora Residences. Janessa, my leasing agent, has been the absolute best. I am moving from out of state and she has answered all of my questions, FaceTimed me before moving in so that I could see my unit and made the entire process s...

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Andrew Gonzalez

2021-10-13   Google

This place is like nothing I have ever seen in Tampa! The apartments are top notch and you cannot beat the location. I worked with Jessica Jimenez and I would definitely recommend you reach out to her if you are considering living at Heron.

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Billy Satz

2021-10-09   Google

Very rarely do I write reviews, but the Heron deserves one. Excellent. The building is beautiful, the pool and rooftop are amazing. The staff is attentive and well trained. From the time I identified Heron as a potential home in 6 months ago, the sta...

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Jayne Baker

2021-10-02   Google

For months I watched the Heron towers under construction, knowing I wanted to make that my home, and I’m so glad that I did! My experience with Andres Betancourt has been nothing short of fantastic. His professionalism is unsurpassed, as he was ava...

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Lota Kovs

2021-09-28   Google

Beautiful property and wonderful service.

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Vince E.

2021-09-13   Google

My experience has been nothing but fantastic. The building is gorgeous, staff has been friendly, concierges have been very helpful. I love waking up everyday to the beautiful sunrise. Coming from Seattle it’s a welcome change.

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Rick Barnes

2021-09-04   Google

Great job repairing defective items and maintenance man did a great job unfortunately I can’t remember his name 😀😀😀😀

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Herb Abreu

2021-08-22   Google

Great place visited a friend loved the building and when you step outside everything's right there

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Daniel Gerard

2021-08-06   Google

I am in constant communication with management.

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Amanda Karpay

2021-07-31   Google

My husband and I moved from out of state a week ago into The Heron. George Handley is singlehandedly the reason I am leaving this review. He accommodated our walk through of the building back in the spring and has been extremely responsive and helpfu...

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Justin Hamm

2021-07-31   Google

By far the best transition I have ever had when it comes to a move. From the beginning all the way until the move in was a breeze and all thanks to George. He was extremely adaptive to any changes I made and extra requests I had no matter the inconve...

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Anthony Lopez

2021-07-24   Google

The building’s quality is unmatched but the actual services really drag the experience down. Apt onboarding was virtually non-existent and it wasn’t very clean upon move in. The technology onboarding was tough too (WiFi, cable) and took about a w...

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Justin Terry

2021-07-19   Google

Phenomenal place to live! Management is top-notch and staff is very friendly and super helpful. 10/10, would recommend to friends and family.

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Judith Miranda

2021-07-19   Google

Lots of Issues with Elevators even though is a new building.. We had issues with Wifi but better now... Parking is very hard even though we pay for it in addition ... However location is great and beautiful.

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Cynthia Visot

2021-07-19   Google

On boarding was non-existent...you need to provide the new resident instructions on setting ac, kitchen equipment, etc. Need to educate about bike storage (never told there was a charge), etc...post office unaware of address. Communication is critica...

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CG

2021-07-18   Google

Nice units. Nice appliances. Nice building. Limited parking. Parking owned by third party The Car Park, $75 per month, $125 for reserved. Additional cars need to park several blocks away. The gates to garage don’t work as intended. Loud A/C sound a...

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Beth Vakevainen

2021-07-16   Google

Would have like to not have Direct TV to pay for the upgrade packages doesn't have the channels I watch. Paying a lot to watch 4 channels now. Should give residents an option as to services. Others I've talked to not happy with Direct TV either Other...

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Chirag Patel

2021-07-01   Google

The building is nice and it’s supposed to be this great luxury building but it’s not management wise. They built and opened too early and cannot manage everything properly, and you barely get a response from management when a complaint is filed. ...

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Megan Marone

2021-04-27   Google

This building is beautiful and the amenities are top notch. I had the pleasure of touring the property with George Handley, who was so friendly and informative and helped me through the process of making the Heron my future home. I have been apartmen...

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Faith Palmer

2021-04-25   Google

The building and amenities are absolutely stunning. My leasing agent, George Handley, made the whole experience of a quick move easy and seamless. I would recommend him to anyone looking to live here.

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Jose Luis Garcia Quilez

2021-03-18   Google

Bonito edificio situado cerca de amalie arena, acuario , river walk, etc.

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D P

2020-09-08   Google

Tampa 360°view, from above !

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Justin S.

2018-09-05   Google

Part of the Water Street Project - Residences and Retail at 815 Water Street is planned to be a Beautifully Designed Luxury Residential Complex w/Retail + Office Space at ground level. There will be 2 Towers: 1.) The 26-STORY, 196 UNIT CONDOMINIUM To...

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Showing 63 reviews with content.

Showing 63 reviews with content.

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