Insignia on M

Reviews

Anonymous

Problem after problem. Two months of only 1 available elevator in the summer and the "two weeks" of no HVAC were just last year's problems alone. Before that, no hot water & apparent suicide... This year's horrific handling of all things COVID. Take ...

William C.

The front desk staff at IOM is always friendly and helpful. I moved in right at the beginning of the pandemic, so I haven't been able to truly enjoy the building to it's fullest. Looking forward to that.

Sarah Benchaita

I've lived at Insignia on M for more than a year, and it's a great community. The leasing and building staff have always been kind, professional and attentive. And, the Bozzuto team does an excellent job proactively sharing information with residents...

Karla C.

Poor staff and customer service experience (i.e., leaving packages outside building, unfriendly behavior at front desk, lack of availability, willingness to help, etc.).

Anonymous

The apartment units and building is far overpriced for the quality. They look nice, but there is no reason to pay the amount you're forced to pay here. I am also very turned off by how they have been handling social distancing. It is very oppressive ...

Anonymous

- Best apartment building choice in the Navy Yard, and I would still be living there if I didn't have to move for work. - Phenomenal maintenance staff - 99% of work orders were completed the same day. - The cleaning staff is meticulous and ensures sp...

Ashley M.

Insignia is just full of inconsiderate residents, with no respect for other residents or rules. Managements says don’t do it, but they don’t listen. And no further action is taken to enforce it. It’s not kid friendly as the walls are paper thin...

Maura G.

I love living at Insignia and appreciate how community-focused everything is from top to bottom. Everyone on the Insignia Team has been kind and helpful, from the front desk staff to the leasing office to the maintenance and cleaning crew- it’s a g...

Colbie E.

I absolutely love living at IoM. Aside from its incredible location and amenities, the staff and maintenance truly make it a joy to live here. It feels very much like a comfortable, safe and friendly community. Highly recommend Insignia on M!

Sophie K.

The staff are very helpful and friendly and the amenities are great! We love the neighborhood and how dog-friendly the building and neighborhood are!

William C.

I just moved in in the midst of COVID-19, but the staff has been super helpful. I love it so far. Looking forward to enjoying the amenities once things get back to normal.

Jacqueline J.

Beautiful complex in a great location. Only major complaint is the gym. Could use a spruce up on new equipment (please buy a Peloton like the other apartments in the area!)

Nache S.

Not fun moving in the midst of the coronavirus, but everyone has been super helpful. Communication about what the building is doing to prevent the spread has also been useful.

Sunny p.

I’ve been here for two years and have enjoyed it very much so far. The staff at the front desk are always very helpful. I have no complaints and the public areas are always very clean.

Charlotte W.

The staff was incredibly helpful helping me secure an apartment while living in a different city. They were responsive and thorough with my questions! On move in day, several people helped make it a smooth process.

Amrit S.

Move in support was amazing! They checked everything beforehand. I got so much peace of mind knowing that I found a peaceful space- I had a short timeline

Brian S.

The community is good overall. Biggest complaints over the past two years were the flooding on the upper floors and the elevators being broken. Amenities/staff is overall very good

Annica M.

Great space for the price in an amazing location. Noise is always a factor in any apartment, but the construction noise is annoying, especially in the early hours in the morning (2-4 a.m.). Love that there is a 24 hour concierge, and the gym is great...

Delphine B.

I have been living here for just over a year. The office staff and maintenance staff are all awesome. Very pleasant concierge staff too. Love living at the Insignia!!

Katherine D.

We've only been here for about a week, but we absolutely love it here! We are so lucky to call this place home. We enjoy the location to the metro and work, and all the restaurants and grocery store nearby. We also appreciate the front desk staff and...

Edward D.

So far, so good! Very friendly staff. Very impressive amenities! The rooftop dog park could be a little bit less smelly and drain better, but I'm hoping that will be addressed soon.

Patricia S.

So far everyone has been very helpful and kind. Maintenance and reception staff are great. Cam at the office has helped me with all my questions.

Christopher G.

Insignia on M has been a dream spot. Me and my wife moved from Los Angeles and has no idea where to live. Centered in the heart of Navy Yard, we couldn’t have asked for a better home.

wang duolin

I live here for one month. It is a wonderful time live here. Thanks for all the stuff enthusiasm and dedication that make me have a warm house in DC.

Heather G.

We love insignia on m! The best apartment building we’ve lived in so far (and we’ve lived in a lot). We’ve lived here 6 months now and are resigning. Wonderful and helpful team, super easy move in, and so far no complaints!

Amy G.

I have enjoyed living at Insignia on M. I love my apartment and all glass view, but I love the people and location most. Every place has troubles, but for the most part, the staff does a good job of dealing with it.

Dorin W.

I live here for one month. It is a wonderful time live here. Thanks for all the stuff enthusiasm and dedication that make me have a warm house in DC.

Paul S.

Friendly staff and responsive maintenance. Property is well maintained. Neighbors are friendly and courteous. I would recommend this community to others.

Will M.

- 3 of the 4 elevators were out of service for approx. 2 months & managements solution was to put a single bottle of wine in the lobby for a community of 300+ apartments... - The "secured" parking garage was broken into (cars were broken into), expos...

Anonymous

I wouldn't recommend this building to my worst enemy... elevator issues (3 out of the 4 were out of service for two months), robberies outside, car break-ins, HVAC problems (no HVAC for two weeks for "upgrades" on a 2 year old building, hot water pro...

Alyssa G.

Great place to live! I could not have asked for a better apartment in Washington, D.C. The leasing staff is wonderful, and they are always available to help.

Hannah O.

I have loved living at Insignia on M. The staff is friendly and attentive. Any issues I have had, have been resolved almost immediately. The only issue was a few days with no heat/ac due to renovations to the hvac system, but they were great about co...

eliz*@*.edu

Great building, but has some serious engineering flaws and problems...including not having hot water or heat for weeks at a time. The building needs to do a better job of compensating for these issues (which are illegal...)

Alexandra B.

The leasing office is wonderful! Always timely responses and they are so well informed and helpful. I really appreciate all of the notices we get when anything is going on in the hallways, units, etc. The concierges aren't always quite as informed, e...

James C.

Insignia on M is a great building, with terrific staff and nice amenities. We love our unit, with its large windows facing east, it's really nice in the morning.

Eric L.

Great area to live in, but there needs to be either more space in the pool area or a limit on the number of guests that can be brought up. Also, grills often not working during winter.

Kim B.

There is definitely room for improvement. Often times the concierge is not friendly and difficult to deal with, however, there are a few concierges that are very pleasant. I’m disappointed in the amount of times the fire alarm has disrupted sleep. ...

Christy P.

I have been living at Insignia on M for almost a year and have loved it. The amenities and location are what drew me to the building. They do a nice job of trying to build a community within the building by hosting events for residents. They also sup...

Mary Barnes M.

The staff is great. The building itself has had some problems but over all I’m very happy living here. Nester, Francisco, Linden, and Charissa are amazing!

Anonymous

The neighborhood is great with lots to do (not to mention how close the metro is). The building is pretty quite and the office & concierge are always extremely helpful. I love living in the building!!! :)

Monica Braman

I recently moved into the building. The team in the leasing office and concierges have been extremely friendly, supportive, and accommodating. Everyone has helped to answer all my questions and help me get settled. It's a wonderful building with lots...

Kaitlin D.

Beautiful, modern apartments and you can't beat the location being right next to the metro and in the middle of the up and coming Navy Yards area. The rooftop dog park is a game-changer!

May E.

Great building, great amenities, great neighborhood! The apartment is spacious and well equipped. The staff is lovely and super helpful. I’m glad I found my new home at IoM

Christopher M.

It's been an enjoyable experience! Love living so close to Nats park and the neighborhood continuing to grow bringing new life to the area!

Patrick B.

Elevators break often Heat didn't work for about a week And let's not forget the no hot water fiasco of 2018 Hell of a lot of problems for a 2.5 year old building

Kevin G.

This has been a quality place to live. I love the roof and its amenities, as well as the gym. Our unit is a bit pricey for the size, but the location of the building is tough to beat. We're planning to stay another year, perhaps in a larger unit.

Courtney F.

I love everything about Insignia on M and the location. If the elevators didn't have so many problems and we weren't without heat for two weeks i would have given the last star!

Karla C.

We love location and interior design to our apartment, but feel there is room for improvement with the offered amenities. We would love to see more fitness equipment and other activities/services offered to use around the property.

Monica B.

The neighborhood is great with lots to do (not to mention how close the metro is). The building is pretty quite and the office & concierge are always extremely helpful. I love living in the building!!! :)

Matthew C.

Overall this has been a good place to live. The other tenants are friendly, there is a lot to do in the neighborhood, and being next to the metro stop is convenient.

Micah H.

There has definitely been a fair share of frustrations concerning the building such as the elevators and the month of no hot water. However, the staff has been more than apologetic, hardworking and helpful to make up for it. The staff is made up of g...

Kristin F.

Great amenities and staff is awesome. It is overpriced for a one bedroom without a window that's only 600 sq ft and really wish that concessions were offered to incentivize folks to stick around.

Samantha R.

It’s been great but the building has not been able to control both the residents who smoke inside and the residents who let their dogs roam unleashed and who let their dogs urinate everywhere.

Mekisha M.

Very good experience living here. The building itself does not seem to be well constructed, as noise can be heard through the vents from outside and the walls are thin so lots of noise from neighbors (can even hear someone cough). The property howeve...

Joshua D.

Overall a fantastic place to live. Only small Issues prevent the place from being perfect (near constant elevator issues, inadequate gym, etc)

Robert D.

Fantastic location! Daytime/evening concierge staff are great. Amenities are OK but nothing remarkable. Biggest issue is building services. Always seems to be 1 or 2 elevators out of service.

Karla P.

The apartment and amenities are great. The maintenance staff is kind and get things done quickly and always with a smile. The concierge staff, I think only 2 people are polite. The weekend guys and the very early morning guy. The everyday lady is exc...

Jp S.

We like it here. The community is great, but there is a ton of smoke smells inside the building (pot). It seems like there is something broken more often than I would expect for a newer building. Access to the metro and other stuff in navy yard makes...

Jeffrey W.

Moving in was super easy, and all of the staff have been very friendly! The gym is nice and clean, as are the rest of the amenities! Also, who can pass up on free coffee in the morning!

John C.

Great place to live. Convenient to metro and food / grocery options. Facilities are nice and well maintained. Cleaning staff keep the building looking nice and clean.

Jeffery P.

Living at IOM has generally been a positive experience. While recurring, building-wide maintenance issue has occasionally been frustrating, the staff and team are incredibly kind, and the building amenities are fantastic.

Sheri B.

There is something happening every week that the building arranged for us. Morning breakfast and coffee, evening wine tastes, local business offerings, car washes, yoga and workouts. Every week I get an email of upcoming events. I can’t make many o...

Jose D.

Too expensive. Better value around the neighborhood. Poorly constructed. Thin walls. But front desk does accept packages for you. Even though some dont enjoy giving them to you.

Christopher C.

It has been an excellent experience all around from the very first day I stepped foot in the leasing office. From the staff to the location to the neighbourhood, it was a great choice moving here.

Rose M.

Friendly staff and residents, nice amenities and location. Quick response for maintenance requests or questions for the leasing office. Good!

Jordan P.

The front desk staff could be better. There is one who often steps out for smoke breaks often. Another is not friendly or helpful to residents.

Jason S.

I’ll preface this by saying we absolutely love our apartment unit. The building’s location is unbeatable. That said, the building has been plagued with serious problems since we moved in over 2 years ago. We had no hot water for a month. 2 of 4 e...

Erik S.

Love living on Insignia on M and all the amenities is offered, also really convenient to be close to the Metro Station, Restaurants and the stadiums.

Christina D.

Our apartment is great. That would get 4 stars. The management gets 1 Star—maybe 0.5 stars. Outages have been the norm (heat, hot water, elevators) and the flood last thanksgiving was a headache—all while we pay a ton in rent and the management c...

Rachel L.

From elevators not working, pipes making noise, lack of communication, and the heat being out for two weeks in November, there is never a time where something isn’t wrong in the building. The apartments are modern and it’s a great location right ...

Brenton Y.

The gym could be more comprehensive, but all other amenities are very good. Staff is always very friendly and helpful when needed. Particularly love my corner apartment.

Elizabeth B.

I love living here! Very clean common spaces and beautiful apartments. The staff is friendly and the location is perfect. I really feel like I have a home here.

Robert W.

Biggest gripe is the elevators are painfully slow even when all 4 are working. It would be nice to be able to take the stairs up instead of just down. The roof/pool rules are a little too strict in the summer and it is way too expensive to rent a par...

DeLeetra Z.

Between the water issues, the HVAC and the noisy neighbor it hasn't been the best. Add in that is isn't as safe as we thought and it isn't all its cracked up to be. Yet, with the great staff, front desk and cleaning crew that are amazing. The locatio...

Ashley M.

I’ve spent the last month without a temperature control apartment. The first 2 weeks with a loud portable unit that flung out of the window and hit my sister and the last 2 weeks just dealing with my AC not actually functioning properly, while bein...

Julia W.

We’ve lived here for two years. While there have been some significant issues; we’ve received a lot of care from the staff here who have always worked hard to help us get what we want. We love the neighborhood and our apartment, and we love the a...

Amy S.

Insignia on M is a great place to live! We just moved in and the leasing office and concierge were very helpful on our move in day. The location is perfect too!

Shirley H.

I love my bright, beautiful apartment and the fabulous amenities. The maintenance team is wonderful. They are responsive and kind and always willing to help. Our front desk folks are great and our cleaning crew are simply amazing -- this is not an ea...

Taylor C.

It has been great! I love the staff and the people. Grilling on the roof is always fun! When the apartment flooded it was fixed very quickly!

Christopher Cambises

Insignia has been an excellent, seamless experience from top to bottom. The building is well-appointed and in an exciting, vibrant, and growing neighbourhood, perfect for commuting. The team at IOM are extraordinarily helpful and thoughtful and fello...

Jason L. Sparks

While this is a beautiful, new building with good amenities and well designed apartments, the ownership and management’s inability to provide hot water to residents for 12 days (as of 1/15) outweighs those positives. We moved to Insignia to take ad...

Erik R.

I have to agree with many of the other reviews that have been posted on this website. While the building itself is nice and the concierge has always been very friendly, the leasing office has been terrible to deal with. From the beginning of moving i...

cbucky12

The management has been very accommodating and friendly. It was easy to move in because of the alley and loading dock. The building is immaculate. The amenities are fabulous. The apartment is clean, quiet and safe. Can only find positive things to sa...

Elizabeth Buchholz

The management team has been very accommodating. The building is spotless. The amenities fabulous. The apartment is quiet, convenient, safe and modern. Love it!

Erica Mohr

I have lived at Insignia or 2 years and absolutely love it! The staff are very helpful, the building is run well, and the neighbors are very friendly. You simply can't beat the location and amenities in this building from the roof top pool, the indoo...

Do you have any studio or 1 BR apartments available in ADU

Mieko Timmons

The staff at Insignia on M are superb. They make you feel like they are at your personal service 24/7. The community is always well Maintained. The location is the best in D.C.!!

Boyan Stanoev

From 2017 - to early 2019, Insignia in M gets 5 stars plus. Now it is a shell of its former self with only the very friendly and hard working cleaning crew trying to stay on top of the mess from the only one working elevator that is often drenched in...

alex morris

Love living here. The staff are all friendly and attentive, plenty of free offerings from the building and always have a great list of things to do in the area! The building is almost brand new, and with the specials the sales team usually offers it ...

Katie Lovett

I have lived at Insignia on M for almost a year now. The management company is so attentive, helpful, and cares for their residents so much!! Having all the amenities right at your finger tips is one of my favorite things about Insignia on M. The roo...

Ketti Gorski

I had an absolutely amazing experience staying in the guest suite at Insignia on M! Devon McNally and Keith made our stay perfect from start to finish and the property was beautiful!!! Keep up the great work!!!

Eric Ontiveros

Lived here for 1.5 years. Just move out today and it was great staff top to bottom, start to finish. Every complex has issues, but Insignia always make it right and make sure compensation or perks make up for anything.

Linden Morgan

I’ve enjoyed living at Insignia, the concierge staff is super helpful, the maintenance team is amazing and the entire leasing team is great.

Dylan Wong

The people who work here do the absolute most to make sure everyone is looked after and happy.

Jessica C.

There are a lot of options in this area that are well managed and have much better amenities. This building has had a ton of issues from lack of water to flooding, a suicide, brawl on the 4th of July resulting in police and ambulances, terrible manag...

Anonymous

There are a lot of options in this area that are well managed and have much better amenities. This building has had a ton of issues from lack of water to flooding, a suicide, brawl on the 4th of July resulting in police and ambulances, terrible manag...

Joy Fatooh

I really enjoyed living at Insignia on M during a 4-month work detail this summer. Everything's very new and worked great. The layout of my apartment was efficient, spacious and filled with natural light. The front desk people are outstanding (especi...

Sabrina Kang

I actually signed my lease unseen all the way from Canada, and I don't have any regrets. From all of my questions and concerns Anna Marie was more than happy to send me additional pictures and information. The entire leasing team and apartment staff ...

Jonathan Egerton

If I could give more stars I would. The property has the most beautiful amenities in DC, the apartment finishes are amazing, and the office and maintenance team are exceptional. I love it so much that my girlfriend and I just renewed! I'd highly reco...

Kevin Clark

It's a great place to live.

Kevin Clark

It's a great place to live.

Very knowledgeable and helpful.

Property was amazing! Good sales team and great options to view.

Anonymous

In regards to the reviewer complaining about other residents "bringing their infant babies into the gym," I want to personally thank you for publicly MOM SHAMING me on the internet. Maybe instead of hiding behind a computer you should have an actual ...

Jessica Millete

***Review Edit*** The staff has reached out and made an honest effort to make things right. They do address issues and try to find solutions as quick as possible. I appreciate the relationship moving forward. 3 stars generally but 1 extra star becaus...

This building has been nothing but enjoyable to live in! I moved in September 2017 and it has beautiful amenities, fun events, and creates a welcoming environment. My apartment is brand new, and has been a great set up as far as the layout, and has s...

Jennifer G.

I really like the building and my apartment, but you can't get any hot water...ever. I usually have to run my shower for 20-30 minutes just to get a warm shower. When you inform the building maintenance team they dismiss it and blame it on a high tra...

Jessica C.

There are many options in the NavyYard area that provide comparable amenities and accommodations, I would suggest checking those out before coming to the Insignia on M. There have been many issues with the building itself, as outlined in other review...

Jessica Crytzer

Beautfiul building, horrible staff in the leasing office. There are many options in the Navy Yard, I would check them out first. You can get the same amenities and quality with a better customer experience.

Jordan_B396

Living at Insignia on M since August 2017 has been a joy and pleasure. My girlfriend and I moved in together for the first time, thinking it may be a little difficult to find a place we both agree on. Once we went through the leasing process at Insig...

Kari Ann Buck

Updated Review: I have been meaning to update my review and am happy I have the chance to now. This was overall a great building to live in. The entire staff was wonderful, the kind of people who remember your name and say "hi" as you pass by. The bu...

Kari Ann Buck

Updated Review: I have been meaning to update my review and am happy I have the chance to now. This was overall a great building to live in. The entire staff was wonderful, the kind of people who remember your name and say "hi" as you pass by. The bu...

Cody E.

I have loved living at Insignia On M so far! I'm the first tenant in this apartment, and it has been a great experience. The building is very nice with the amenity spaces, I'm so excited for pool season to enjoy more rooftop space. The apartment has ...

Cody_E596

Living at this building has been really fantastic! I toured a LOT of buildings in this area, and definitely am satisfied with my selection. The apartment is brand new and has been excellent so far, the amenities are super enjoyable and always clean. ...

benoitdustin

This is the building for you if you appreciate cold showers. We have not had continuous hot water in nearly a week. It fluctuates between cold and lukewarm but never hot enough to comfortably shower or safely wash dishes. Although maintenance has bee...

Brent Anderson

Overall this has been a positive experience, so far. The staff is friendly and the other residents are also. The building is nice, pricing is steep. Negatives: - There is a pump pumping water out of the parking garage in P3 constantly. Literally I'm ...

Dan Wang

No hot water across all units for almost a week, with no compensation of any sort offered to residents.

Insignia on M has been an amazing community to call home, and we have fallen in love with everything about the property. No other community in the Navy Yards is more convenient in providing the best location for transporatation ,entertainment, retail...

Luxury living where I sometimes feel like I live in a hotel or a dorm-building. Very community oriented!! I love it here.

Very enjoyable albiet only 2 months.

A big upgrade from my previous apartment. Service has been top notch and the amenities are great. Very happy with my apartment size and price.

Anonymous

Somehow my negative review on another site was wiped off the Internet (no wonder Bozzuto buildings always have high ratings). So I am posting here where they do not censor because I hate strong arm tactics. Last week a tenant was evicted from this bu...