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Ratings & Reviews

Here's what our residents and prospects are saying.

Ian_K895

2022-01-24  

Staff is super helpful and attentive. The maintenance crew Kevin and Anthony get to things quickly. Keith, CeCe, Chastity and the rest of the concierge team are congenial and effective. Overall this is definitely the nicest place I've ever lived and ...

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AshG_

2022-01-24  

Who would’ve that that the highlight of my move to The Banks would come from the maintenance crew? What words can I even use to express how amazing Kevin is? He has made my move into The Banks so seamless. He is able to make do with the resources h...

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Carrie Walker

2022-01-22   Google

I have really enjoyed living at The Banks! Being new to the area- I wasn’t sure what to expect. The concierge team- especially Keith Conquest and CeCe have been incredibly helpful! Keith was helpful when I had my Lovesac Sactional delivery- putting...

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Tamara

2021-12-29  

I love living at The Banks. The location is prime. Being in walking distance from so much is an amazing asset. The Banks has a wonderful view of the Wharf and offers it’s residents many perks at surrounding establishments. Awesome location for thos...

Borie

2021-12-17  

Great location! Easy access and the building is always clean and presentable. Walking distance to so many restaurants and stores. Can wait to see how this community will grow in the next coming years.

Abba Malam Yunusa

2021-12-07  

After many successful withdrawals with Mrs Kimberly Louis as my Trader, I feel bound to recommend her services. When it comes to crypto and FX trading management, She is without a doubt one of the best. Message her via Whatsapp: +18145590560 or Email...

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Victoria

2021-11-30  

Overall, a great place to live! Really friendly and helpful front desk, cool rooftop, and awesome apartments. The spaces are for the most part, well managed, and I feel safe and comfortable living here. I only wish there was guest parking, it makes h...

Carrie

2021-11-19  

Staff goes above and beyond for residents. I needed air in my car tire- asked the front desk where I could get it taken care of- and they said they had something at the front desk. While it turns out they did not have one, Cece had a personal one in ...

Carrie Walker

2021-11-05   Google

I just moved from SC to DC, and wasn't sure how I would feel about moving from a house to an apartment. The team at The Banks has made this transition so easy! I have to give a big shout out to the concierge team, especially Keith for making this fee...

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Diana

2021-10-30  

I love this place, great area, nice staff, and cool amenities. Close to The Wharf but not in the middle of the crowd. I really recommend this building.

Gail Webster

2021-10-28   Google

The Banks is in a great location near the wharf and walkable to so much. The people who work here are attentive and kind and the amenities and common areas are well-kept. The apartments are well equipped and have a nice esthetic.

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Gail

2021-10-27  

The Banks is in a great location near the wharf and walkable to so much. The people who work here are attentive and kind and the amenities and common areas are well-kept. The apartments are well equipped and have a nice esthetic.

Zachary

2021-10-27  

It has been really great so far. The building is so clean and well maintained, the noise levels are low, and staff have been so responsive to any requests/concerns.

Julian

2021-10-15  

Great apartments and location but be prepared for maintenance issues and repairs. Front desk staff is great - really friendly and always ready to help!

Abdulmajid Abdullahi Jalam

2021-10-14  

Many thanks to Mrs Hendrick Jennifer for helping me recover all l had lost before to the wrong hands on Binary Options trading, I referred her to all my friends and family and they've not regretted it, now I am referring to her. 𝚆𝚑𝚎𝚗 I ...

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Jeisson

2021-10-10  

We love the Banks :) We’re very happy with the customer service, front desk people amazing, we love the location close enough to The Wharf but not in the crowd. Amenities are well maintain and the rooftop is breathtaking

Jim

2021-10-08  

We are enjoying this wonderful community and access to so much being near the Wharf. Our little pet also is enjoying living in this dog friendly environment.

Passion

2021-10-02  

Friendly concierge, maintenance and cleaning team in an urban microcosm. Location is super convenient to two Metro lines and several buses. The duck pond and supermarket are minutes away on foot. Arena Stage and The Wharf offer year-round offerings o...

Logan

2021-09-07  

I looked at a lot of places during my apartment search and The Banks had everything I was looking for and more. Great location, quiet and respectful neighbors and residents, beautiful rooftop - happy to be home!

Alexander

2021-09-03  

Best apartment I’ve lived in - going on 5+ at this point. Staff is wonderful, property is kept in tip top shape, and the amenities are great. I appreciate the various resident engagement opportunities even in the era of covid. I highly recommend th...

Jasmine

2021-09-01  

I love living here! It is in a very convenient location and everyone is so kind. It is a great place to live! I love being near the Wharf. I think the Wharf is the best place to live and I love how it is right by the water.

Elliott Guffin

2021-08-26   Google

Keith Conquest is the reason I am giving 5 stars as he single handedly makes the Banks the best place in DC to live. I have lived all over DC, from NW to SW and I have never met someone as charismatic and genuine as Keith. Over my two years residing ...

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Jeune

2021-08-26  

I really like the staff and enjoy the events they host here. Maintenance is prompt - maybe because there isn't much to fix in the apartment itself!

Kaitlyn

2021-08-19  

I love living at The Banks! The staff is helpful, the apartments are beautiful, and the location can't be beat. Southwest DC has offered a welcoming community and a gorgeous waterfront. Living close to the National Mall has been amazing. Can't think ...

Edward

2021-08-19  

It's great! The staff and residents here are very friendly! Great views and apartment living, they do all these fun events and it is so great. The amount of care the concierge does to help ensure we live comfortably is great too!

Nicole

2021-08-12  

I moved in here last week and it was the smoothest move possible! Everything was ready for me, and the apartment was spotless. There was even a welcome gift waiting for me! Everyone here is very friendly and willing to help. The community areas are w...

Timothy

2021-07-15  

Keith, Cici (spelling?) and the rest of the front desk, maintenance and housekeeping team are THE BEST. The banks is an awesome place to live. Maintenance requests are handled super quickly. Front office is thoughtful with holding packages, food deli...

Marwa Oudah

2021-07-11   Google

After a stressful month of moving between 2 states, I am finally home at The Banks. The Bank's team were accommodating during the move and, of course, welcoming. These are some of the many examples they helped me in. I needed my window's measurements...

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Jared

2021-06-30  

The fact that I’ve renewed my lease at The Banks for a second year speaks volumes about the staff, the service, and the residential experience. Simply put: I love coming home.

Colin

2021-06-30  

I've lived in the building now since it has opened and continue to be impressed by the community and staff that the building offers. Pleasure seeing Keith every morning walking out the door to work.

Verified Resident

2021-06-29  

Great! I really enjoy it here. The staff is great and the people are as well. It very much feels like home. Can’t wait to do more community events.

Raquel

2021-06-24  

The Banks is in a great safe neighborhood, right off the Wharf with lots to do. The staff is friendly, and the building is very well maintained and clean. Love it here!

Mina Park

2021-06-09   Google

Thoroughly enjoyed the in-person tour with Hannah. Everyone has been cordial and fostered welcoming environment at The Banks!

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Hannah

2021-05-28  

I love living at the Banks - it’s a beautiful building in a great location with wonderful staff. Thank you for all you do! We appreciate it.

Serena Tang

2021-05-25   Google

This has been a great apartment to move into during the pandemic--I moved cross-country and wasn't able to really look at apartments or do any research into what would work best for me and my situation but the banks has been a really easy move. The f...

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Jasmine

2021-05-07  

I love living here! :) Hannah and Allison are so helpful. Also it’s in a great location! The apartment is beautiful with great views of DC! I’m glad I chose to live at The Banks!

Kaitlyn

2021-04-30  

Living at the Banks has been a dream so far! The amenities and features are everything I searched for in an apartment building. The concierge team has been nothing but helpful. And the views from the roof are my favorite!

M'Kai

2021-04-24  

Been great thus far! Atmosphere fosters community building . I like that they create event that help facilitate community outreach . However, offering guest parking should be a discussion.

Kevin M

2021-04-09   Google

Everyone at the Banks is incredible, attentive, and quick to resolve problems. Maintenance is always on time and housekeeping ensures the common areas are kept spotless. The concierge team truly deserves applause though. They are quick to help you ge...

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B H

2021-04-03   Google

Have been living here about 5 months and it has been wonderful. The folks who work here are all great. Shoutout to Cece, Rewan, Keith and everyone else at the concierge desk. They do a fantastic job and are genuinely kind and friendly people. Willie ...

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Whitney A. White

2021-03-25   Google

I had a great experience touring with Hannah virtually! She answered all of my questions and went above and beyond to make sure I could get as much value out of the process as possible even though I wasn't there touring in person. When I had follow-u...

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Lia

2021-03-23  

I’m in a job that has me moving every couple of years and my recent move was one the more stressful I’ve gone through. BUT all of the staff at the Banks were so exceptionally helpful and patient. From the leasing office, to the concierge team, to...

John Vetrano

2021-03-18   Google

I have been living at The Banks for about a year and a half and have truly enjoyed it. The location is cool, very safe, easy access to Virginia, Maryalnd, and the heart of the city. The people that live here are cool and down to Earth, I never hear n...

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Marcus Berzat

2021-03-17   Google

Rewan does terrific work on her shift at The Banks with greeting me every shift no matter the time as I come home making the environment feel warm! It is excellent that she gives the same warmness to my guest as they wait in the lobby. I am happy she...

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M D

2021-03-16   Google

I can’t say enough good things about our experience at The Banks. Since moving here in the midst of the pandemic, Keith and staff have been nothing short of amazing. Between happy hours, free breakfasts, and various other events, they do a fantasti...

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Landsende2125

2021-03-14  

I have lived here for 2 years and could not feel more safe and happy here. The staff is always respectful, helpful and friendly. The building is super clean and safe. The location is great and close to so much. I would recommend this building to anyo...

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Jared

2021-03-12  

I love living at The Banks, I can't overstate how great the neighborhood, space, and staff are here. I never want to leave and hope to renew!

Kurt Maier

2021-03-09   Google

I am one of the early tenants in The Banks. Keith Conquest has helped me ever since I moved in. I'm afraid I take advantage of his good nature. He never complains when I ask for help with my cell phone. He clears up the problem quickly. He never comp...

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Priya Sharma

2021-03-09   Google

We moved in late last year and the experience was and still wonderful! Everyone has been super friendly especially the concierge desk. Rewan has always been so kind, helpful and friendly! The building is terrific and we love our apartment.

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Jared DeWese

2021-03-08   Google

I absolutely love living at The Banks! Not only is the neighborhood amazing, but the entire staff, the common areas and the personal living quarters are beyond what I could have imagined. I moved in at the height of the pandemic and the team here was...

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Diana

2021-03-08  

I really appreciate the service, all members in the lobby are really thoughtful and very nice specially Keith. The amenities are simply stunning and I love the location.

Tenesha J

2021-03-06   Google

I been living here for nearly 2 years and I love it here. It's in an area close to action of the Wharf without been completely in the thick of it. The views from the penthouse are amazing, overlooking the water, Capitol, and other DC landmarks. one o...

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Max Calvert

2021-03-04   Google

Fantastic building and location. Staff is legitimately concerned with making this place feel like home and building management will work with you on just about anything. All staff were warm and professional but particular kudos to Keith (Exec Concier...

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Frank Donahue

2021-03-01   Google

I've been lucky enough to spend a few weeks here while dog-sitting for friends. It is a delight every time. The building is clean and comfortable, located near great restaurants and the river & Keith & the building staff couldn't be any nicer or more...

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Howard

2021-02-25  

The staff at The Banks is second to none, offering incredible customer service and never hesitating to assist residents in whatever they need.

Catherine Chatman

2021-02-09   Google

Such a beautiful residence with a wonderful staff that was so welcoming and informative.

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Kaitlyn

2021-01-29  

I love living at The Banks! The location is ideal, and the amenities and apartment features are exactly what I've been looking for. All of my interactions with the staff members and other residents have been helpful, friendly, and positive. I've only...

Carolyn Crouch

2021-01-25   Google

One of the best reasons to live at The Banks is its first-rate maintenance team. Tony and Willie take care of anything that needs fixing or adjusting in our apartment expertly and efficiently. I appreciate their work very much!

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M'Kai

2021-01-01  

Nice amenities and staff. Great apartment community ,everyone I’ve met is friendly and I’ve made lifelong friendship here. More weekend or morning apartment events would be nice. I work evenings so it hard to attend most events.

N O

2020-12-21   Google

We lived for almost two years at the Banks situated at the Wharf in Washington DC. It was a perfect, wonderful and very memorable experience. The residence is brand-new and is very conveniently located close to the wharf facilities. Potomac river and...

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Linda

2020-12-15  

I love the Banks. I am always greeted by the friendliest staff every day morning and night. The Banks is always clean, friendly and I feel very safe here. They are always bringing the residence together with fun activities. I have recommended many cu...

Vanessa

2020-12-09  

Living here is awesome! The staff is the best, in every shift they are just so kind, all of them. The amenities are awesome, the events are awesome, the location is awesome. I love to live here.

Katrina Hatahet

2020-12-08   Google

My stay at The Banks was very pleasant. The staff is very friendly and professional! Keith, Mariah, and Grace are caring and accommodating. The maintenance team is also very responsive. Anthony was exceptional in helping out whenever I had any issues...

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Adam Petrihos

2020-12-04   Google

I really enjoyed my time living at the Banks. It is an extremely well run apartment building, that is in a super convenient location. My only complaint is that smells easily drift between the apartments due to the AC system. You will always smell you...

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dkorber

2020-12-03  

Having always owned a property this is my first experience renting and WOW---No regrets! From the warm welcome during our initial property tour, to the rooftop amenities, main level pet spa and lobby coffee station (prior to the pandemic), this apart...

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Timothy

2020-12-01  

Helpful and responsive management team, great amenities, great apartment, excellent neighborhood. All the public areas are clean and well maintained. Maintenance requests have all been fulfilled quickly. Great building

Bishr Shweikani

2020-11-22   Google

I spent over a year at the banks. My stay was very pleasant. Banks staff is very friendly and professional. The service that was provided by Anthony was just perfect. Anthony was super responsive and helpful all the times. I your looking for a modern...

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kimberly uweh

2020-11-20   Google

If you want to live in an oasis in a city The Banks is definitely it!!!! I’m new to the building and I am constantly reminded that I made the right decision to move into this building. The most important part to me is the impeccable service I recei...

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Kadeem Anderson

2020-11-13   Google

Best apartment I have lived in to date. I've even lived somewhere with 24/7 valet parking and this place tops it. The staff really put in the effort to have a very strong and fun community and location can't be beat. I'm saddened to be leaving the ba...

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Kate Potterfield

2020-11-11   Google

Wanted to give a shout out to Grace in the leasing office. She was nothing but professional and helpful and lovely to work with! Couldn't have asked for more.

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2020-11-04  

The banks is modern, aesthetically pleasing, safe, and clean, but so are other apartments in this area right? I chose to stay at the banks because I trust the management. When I have an issue they take it seriously and handle it, regardless of the co...

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Anonymous

2020-10-30  

Lived at this property for a year and just left as I moved from DC. Keith and his team, the maintenance crew- Willie and Anthony, and the leasing office- Nichelle and Grace, were all exceptional. The property is in a great location with a stunning ro...

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Logan

2020-10-29  

The experience has been well. The only problem has been a leak in our appartment when it rains. But, the apartment staff have been working on coming up with a fix.

Sahar C

2020-10-21   Google

The Banks is my favorite apartment building in DC! The staff, particularly Assistant Property Manager Grace Lucas, are so accommodating, caring, professional and efficient.The concierge staff, especially Mariah and Keith, make this place feel like ho...

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felixfrancine

2020-10-07  

I needed to move unexpectedly during the pandemic and wanted to remain in my beloved Southwest, D.C. neighborhood. The Banks proved to be the perfect option. I needed a place that accepts pets. Check. My ideal was an apartment with an in-unit washer ...

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Jared

2020-09-16  

I knew I was home the first time I stepped into my apartment (which due to the COVID-19 crisis wasn't before I'd already paid my deposit). I not only love my apartment, but also the building staff, the neighborhood, and the increbile tenants in the b...

marcus berzat

2020-08-13   Google

The Banks has a great community and staff! I would like to point out an excellent job Mariah provides the residents as she greets us departing and arrival home each day no matter the season. It's great Mariah is apart of The Banks's team and a member...

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kymberlee hill

2020-08-12   Google

The staff is nice and accommodating. Mariah especially is always there to greet with a smile and help me out. She is constantly going out of her way to help me and the the rest of her residents. Such a pleasure to be around

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Peggy Browne

2020-08-12   Google

I’ve really appreciated the location, sense of community, and professional staff at the Banks. Mariah is he BEST!

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Nick Delgado

2020-08-12   Google

Love the Property and my favorite Staff member is Mariah. Personality plus she also is always attentive & helpful. #EmployeeOfTheMonth

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Vanessa

2020-08-06  

Living in this community is great! The staff is great, the location unbearable, the installations stunning, absolutely everything here is great.

Kidste Mekonnen

2020-07-17   Google

Grace Lucas Assistant Property Manager at the Banks is absolutely amazing!!! She worked tirelessly to accomplish the final goals. I was impressed with how easy it was to communicate with her team when I had questions, and how quickly she replies my e...

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Charlene Conteh

2020-07-15   Google

The Banks has been extremely amazing through out my leasing process. Assistant property manager Grace, went above and beyond to expedite my application process so that I may move in asap. My interactions with the concierge have also been nothing less...

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Anton F

2020-06-28   Google

There were so much things happened with this apt that one could write a whole book, but I just note a few things. My favorite is the heated toilet, somebody hooked hot water to the drain tank making it nice option for a winter and not so much for the...

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kidste mekonnen

2020-06-19   Google

Excellent greetings!

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M'Kai

2020-06-07  

It been fun so far! Love that the rooftop is open..hopefully the gym can be open soon. Service is good, usually a quick turnaround on requests I have.

2020-03-16  

Position: The apartment is between two metro, so you need to walk 10 more minutes to get metro. Service: Service is kind terrible, you will used to receive you package late. And sometime the front desk don't want to help you to check it. Others: Gym ...

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Maria

2020-02-11  

Staff is very accommodating and helpful! Excited to experience the shared facilities in warm weather, like a nice BBQ at the rooftop and outdoor TV entertainment!

Elise

2020-01-20  

Welcoming and helpful staff. The building size and noise level is perfect. The views are stunning and the outdoor spaces are lovely. The appliances are top quality. The main tends gentleman is very nice and checked on us right away upon move in.

Marshallyn

2020-01-17  

I enjoy living here. Perfect location! Peaceful apartment community. I take advantage of the discounts and giveaways they offer at the Wharf.

Natasha

2020-01-16  

I love the concierge staff! The fitness facility is just right, not too big, but has enough cardio equipment and resistance training equipment.

Joshua

2020-01-16  

This place is the best. The staff is so friendly, my neighbors are friendly, and I love this neighborhood. I’ve been in DC for a long time and I vividly remember what the old SW Waterfront used to like...it’s like night and day between how horrib...

Tracy

2020-01-15  

Exceptional experience except for minor communication follow up. I’m a Cali girl, so wish there was a pool. Finally, the rewards program is a good effort, however, points are not rewarded / calculated when there is participation in Instagram, etc.

Steven

2019-12-22  

I am very happy with The Banks. It is comfortable, convenient, and the team that runs this building really goes above and beyond to make everything with your rental go the way that it should. I've only been here for a few months now, but for now, thi...

Elizabeth

2019-12-19  

Love the staff and residents here at the banks they make frank and myself feel at home and when there are problems we all work together timely to fix them

Vanessa Mendez Rezola

2019-12-18  

I really love to live in this community, The staff is amazing, the building is amazing, the amenities of the building are amazing & the location is just perfect by the river with, close to the 395 and close to downtown DC. I love to live here!

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VaNeSsA MèNdEz

2019-12-18   Google

I love this building!!! the building in amazing, the location is amazing; all the staff is amazing, Mariah, Keith, Jacob, Grace and all the maintenance team. They are pet friendly, they do pet of the month is just beautiful, I love the events they do...

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Vanessa

2019-12-18  

I really love to live in this community, The staff is amazing, the building is amazing, the amenities of the building are amazing & the location is just perfect by the river with, close to the 395 and close to downtown DC. I love to live here!

Nadia Harhen

2019-12-17   Google

The location of The Banks is excellent! You can walk easily to the train, the National Mall and many other areas. It's Warf living without the amenity fees of the buildings on The Warf, but still a posh living experience with lots of resident service...

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Nadia

2019-12-17  

All of the service fees really add up. I wish the pet free was a one time fee and discounted over the monthly fee. Parking should also be included or more reasonably priced given residences aren't allowed to have a city parking permit.

James

2019-12-17  

A little on the expensive end, but the amenities and really excellent staff make it well worth it. They really do make a genuine effort to make it a friendly community -- and there are so many dogs!!

Anjelica

2019-12-16  

The Banks has great amenities/services for easy living in a wonderful community. The people are what make this place special, it took not time to feel at home. Maintenance and concierge are extremely responsive and ensure that all is well.

William

2019-12-16  

I've made two calls to Bozuto management to ask about parking permits at Banks. Neither call has been returned. I can be reached at 202-422-1174.

Kira

2019-12-13  

I love living here, it is a beautiful apartment, great building, friendly staff, lots of really nice activities. The only issue is the smell from the water fountain in the gym and the high price of parking. The benefits definitely outweigh these issu...

Verified Resident

2019-12-13  

I think that this is a totally awesome place to rent an apartment unit. The staff is outstanding, the facilities are new and clean, and the location cannot be beat.

George

2019-12-11  

The staff are so nice and helpful. The rooftop is beautiful and so glad to have a gym in the building. I haven't used the dry cleaning service yet but glad to have one in the building.

Taylor

2019-12-08  

I was one of the first people to move into The Banks and my experience has been consistently pleasant since. The leasing staff was super helpful sorting out a misunderstanding at move in. Maintenance has always been timely with any questions and requ...

Emily

2019-12-05  

Great staff and beautiful apartments with a prime location. I love living here. There is easy access to all metro lines except red, as well as many bus routes - commuting is so easy from here.

Austyn

2019-12-04  

Everything is easy living here, I never have to come home from work and worry about loud neighbors or that something is broken. The Banks is Great

Warb Benelek

2019-11-27   Google

Living here excludes you from applying for street parking. Street parking is less than $100 a year, Banks parking is ~$3000 a year. This isn't apparent until you see and read amendments in the lease, and by that point you will have spent a lot of non...

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makida bridges

2019-10-17   Google

I am in DC for business for a season. I was told Bozzuto Properties were the best. I have to agree. The managing staff is excellent. The building is well maintained. The amenities are thoughtful and timely. The staff, especially Keith and Mariah, are...

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Tash C

2019-10-16   Google

This is my first experience at a Bozzuto property and I absolutely love it! The property is wonderful and the Bozzuto family is even better. From the first moment I walked into the Banks I was welcomed by warm and friendly people. The staff starts fr...

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Wen-Ting Chung

2019-10-16   Google

We really enjoyed staying here. The concierge staffs are so helpful and friendly! The wharf is full of fun!

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Anonymous

2019-09-03  

The building is nice, but very expensive. There are additional fees hiding everywhere. I'm especially disappointed with the parking situation. There is a garage available, but it's almost $300 a month to use. Residents are not eligible to get a parki...

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Anonymous

2019-07-19  

I had the best experience with The Banks DC. Great location and upscale community within a vibrant DC environment. The information exchange was excellent. The staff, particularly Mariah, was super nice, very helpful and professional with her response...

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chadatwood

2019-07-10  

After looking at a number of properties across DC I found The Banks to be the most welcoming. The staff are very personable and work very hard to make you feel at home. The amenities are top notch. The Penthouse and common areas are always spotless, ...

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Eileen Miller

2019-07-05   Google

The concierge staff is very helpful and friendly. The Banks has so much to offer. The apartments have lots of windows to let in the natural light. There are two different common spaces including a rooftop with fabulous views of the city. While the Wh...

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Jose Caldera

2019-05-24  

I visited recently The Banks as potential place to live near the water front in SW DC. Grace was very knowledgeable and kind enough to do a tour of the building. She showcased a fabulous PH home unit on the top floor with spectacular views. It's a br...

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David Crossland

2019-05-20   Google

My experience at The Banks has been entirely excellent. The staff is extremely professional, warm, and customer oriented. If you want to be in DC's hottest new neighborhood, this location is ideal. On the Wharf, but removed just enough to enjoy peace...

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Anonymous

2019-04-23  

Rude, cagey staff. I have never been treated so poorly. I just walked out. ... And for a new building, the front door touch screen callbox was already broken, which was clearly not made to handle being outside in direct sunlight, but the fact that su...

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Akelo Washington

2019-01-29  

Worked their, My Co Workers and I did all the Kitchens and bathrooms. Great Quality.

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Showing 121 reviews with content.

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