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Ratings & Reviews

Here's what our residents and prospects are saying.

Jim's Computer Business

2023-02-02  

Great place to live and quiet too. A quick walk into town complete with gym, entertainment room and pool table room. The Management staff is friendly and have answered all my questions quickly. Call and schedule a tour.

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J P

2023-02-02   Google

February 2023 Update: The building is now owned by Bozzuto. They are making a lot of updates. Everyone in the leasing office has been very responsive & helpful whenever I have a question. They are painting & cleaning up the lobby. What I like about t...

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Bryan Benjamin Miller

2023-01-23  

the leasing agents are so friendly and everybody that works in the building is so friendly

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James Clapper

2022-08-01   Google

Like living in a top class hotel. All amenities. Well maintained/clean and orderly. Wide and clean air conditioned hall ways. Entrance lobby/concierge area is quite and professional. Any issues and/or repairs are completed in a timely manor. I can't ...

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Austin Shoemaker

2022-06-16   Google

I was very pleased with the results

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Anita Aronoff

2022-04-11   Google

we had trouble with our stove and called maintenance this past saturday. within an hour the maintenance person was at our apartment, announced that we needed a new stove, and within a couple of hours installed one for us. he was excellent, and we tha...

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Nussair Habboush

2022-01-26   Google

I can’t say enough of Tenishea’s attention to not only the application process and her follow through on same, but also the logistics of my move in. Even when I wouldn’t follow up due to work or other life circumstances, she took it upon hersel...

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Semiu Olatunji Olaniyan

2022-01-18  

I thought i was going to end up in shame and disgrace why because I was seriously warned by friends who told me not to get involve in Bitcoin investment due to their past experience but I told them my case is different because I was so desperate to m...

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Brea Leach

2022-01-15   Google

My review is solely based on the upkeep and sanitary concerns that I have for the common areas of the gym in particular. I'm sure the last time the gym was cleaned had to have been pre-COVID-19 because the same sweat marks, dust mites, etc. on the eq...

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Lorella Brocklesby

2021-10-26   Google

I really must record my absolute appreciation for this building and the staff. To have such a tranquil place in the middle of White Plains is amazing..it does not feel urban at all. Plants, trees and the rural surroundings are always pleasant and reg...

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Mustafa Alayan

2021-09-04   Google

My family and I have never been too keen on apartment living as, until recently, we've lived in a single-family home for decades. Windsor at The Gramercy has changed our mindset re apartment living. From our initial encounter with Karimah (a leasing ...

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Dorothy Hong

2021-08-19   Google

Thorough, working at a methodical pace.

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Justice Byrd

2021-08-17   Google

The leasing team at Windsor at the Gramercy is nothing less then exceptional and the maintenance staff have been superb. Everyone is really friendly and helpful and have made this move an amazing experience.

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James Dominick Pandolfo

2021-07-30   Google

Just moved in, but so far the building is clean and leasing staff is class A! I've submitted one maintenance request and they were on it like white on rice. They also cleared up a billing issue on-the spot. They always say hello and are very accommod...

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Avanti1talia

2021-07-25   Google

I recently moved in and I'm blown away by how smoothly everything went and how accommodating people are here. The community seems friendly; people holding doors and saying hello. The building and apartment themselves are immaculate upon move-in. So f...

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Lori Hope Zimmerman

2021-07-17   Google

Absolutely love the maintenance team!!

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Edward Brown

2021-07-07   Google

The team is outstanding & professional, always thre to assist and make living here great!

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Vania Marton Biazolli

2021-06-19  

Feedback about Windsor at The Gramercy. 🇺🇸🇺🇸🇺🇸 I have been living at The Gramercy in White Plains-NY for 3.5 years, and I think it's about time to give a very positive feedback about the building, its management and the amazing staf...

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Daisy Rivera

2021-05-20   Google

Amazing experience. The staff are very welcoming and the building is just beautiful all around 😊.

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2021-05-13  

management is not transparent upfront about additional charges especially on renewals i.e. if you renew for 3 months you get charged 1 FULL year for the common space charges

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2021-04-28  

Allison is amazing! She was incredibly responsive and helpful from the first email I sent interested to a month into living here. Everyone is friendly, I lived in a not so nice building in the area and it is night and day! Everyone from the office, t...

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2021-04-22  

The maintenance staff is very highly regarded. They not only keep the property clean but their Work ethics are exceptional. The technicians are eager to help and highly experienced.

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2021-04-19  

I sadly dont know the name of the nice man who has fulfilled all our work orders for us but he is AMAZING. He always says hello to me in the hallways and asks if everything is working better and when hes here he is kind and efficient and the absolute...

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2021-04-07  

The location and amenities of this apartment are really top notch, we are super happy with this living situation!

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2021-03-20  

Ive never felt more safer living here. I love the community so much.

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Ana Murphy

2021-03-20   Google

I’ve never felt more safer living here. I love the community so much.

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2021-03-10  

I moved in a couple weeks ago and so far it has been fantastic! The leasing process was so easy and Karimah and Allison were so patient with ALL of my questions--big or small--and I still feel like if I need anything, they will be quick with help and...

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2021-03-10  

The leasing team at Windsor at the Gramercy is nothing less then exceptional and the maintenance staff have been superb. Everyone is really friendly and helpful and have made this move an amazing experience.

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2021-03-10  

Easy move in. Excellent service. We could not be any happier, we love it here!

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Nikki Rae Jenis

2021-03-10   Google

Easy move in. Excellent service. Great area. We could not be any happier, we love it here!

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2021-03-08  

The maintenance crew is always professional and kind beyond compare. They will go beyond expectation for all requests. I am so very pleased with how they take care of every request for apartment requests. Thank you for making us feel a lot more relax...

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2021-03-02  

All of the staff and community in general have been very helpful and friendly. They made settling into my new home comfy!

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Frank Fariello

2021-02-26   Google

Recently moved to Windsor at Gramercy. I have found the staff very accommodating and courteous. Several inital maintenance issues were handled quickly and efficiently.

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Paul Egensteiner

2021-02-10   Google

We love living here! For many reasons. Not only is the building clean and all staff with who we have had interaction friendly and helpful, we also appreciate the attentiveness of the maintenance staff. Any time we have made a request, they have respo...

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2021-02-09  

Building is marketed as a luxury building but that is misleading. There is a suspicious build up all over garage ceilings, the floors are shot on the parking levels near elevators: broken tiles etc., the painting in the unit is very sloppily done as ...

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2021-02-08  

We enjoyed this community. Concierge people always nice and polite, repairmen always efficient and reliable!

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2021-01-28  

Management is kind and always forthcoming. Maintenance and concierge staff are always upbeat and accommodating. I am so happy with my experience here at the Gramercy. I would recommend it to friends n family.

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2021-01-26  

Tne building is superbly maintained and residents get fast service if there is a problem. Very good amenities . Very clean. Very friendly staff

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2021-01-23  

Maintenance is absolutely amazing and always gives back, always has smiles and helps.

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2021-01-15  

Just moved in and I am very happy with my experience overall so far. The leasing and maintenance staff have been amazing. Hopefully i will get to enjoy everything the building has to offer without Covid restrictions in place

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2021-01-14  

Ive only been here for a few weeks, but I love it! The building is great, the location is perfect, and everyone is friendly especially Jason the maintenance guy, he is awesome!

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Lisa Jacobs

2021-01-06   Google

We are very happy living here. The staff is very friendly and helpful.

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Shania Rivera

2020-12-30   Google

Amazing staff. Wonderful area !

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2020-12-06  

We enjoy living here and have had a good relationship with the management. Amenities are well maintained. The property went through a major renovation which seemed to take an inordinate amount of time. The in house maintenance team is excellent. They...

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2020-12-01  

We moved here from California and had a big home. Moving to a 2 bedroom Apt I thought would be very challenging, however, it is comfortable here and there is lots of kitchen space, cabinets, drawers and counter space. We really are enjoying the compu...

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2020-11-29  

Building is excellent. well run. nice place to live.

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2020-11-29   Google

Great building. well run and maintained. nice location near downtown White Plains. Amenities are nice too.

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2020-11-26  

Amenities are great. Covid took its toll but management did its best to do its part to keep residents healthy. It's great having 25/7 concierge service - for the most part, these folks are exemplary. Property management is polite, professional and pu...

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2020-11-20  

Have lived at The Gramercy for 4 months now and the staff are great.,Allison, Karimah and Farrah have always been there and always willing to go above and beyond to ensure that all issues or complaints are addressed swiftly and professionally. Great ...

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2020-11-12  

Allison Beltrone was welcoming and full of helpful information. She made my decision to rent here and then my move-in experience as painless as possible. Allison was always friendly and delightful. I feel she went the extra mile to smooth out what wa...

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2020-11-05  

My apartment is nice, have my own washer and dryer. The Maintence and leasing staff are always around to ask questions if needed. There are plenty of amenities which include pool, gym, room to play pool and pets are allowed. My apartment is very quie...

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2020-11-02  

We had a very smooth and pleasant experience moving into Windsor at the Gramercy, and living here so far has been lovely. Everyone has been so kind and helpful, and any of the minor issues we had initially were resolved quickly. You can tell property...

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Shirlee Spitzer

2020-11-02   Google

We had a very smooth and pleasant experience moving into Windsor at the Gramercy, and living here so far has been lovely. Everyone has been so kind and helpful, and any of the minor issues we had initially were resolved quickly. You can tell property...

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2020-10-25  

Love the apartment. good location and amenities. staff is very helpful. highly recommend.

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2020-10-21  

My elderly father moved into the Windsor at Gramercy 2 months ago. We have been extremely impressed with all aspects of the building since our first inquiry. All of the staff is wonderful. The building is so well maintained-always clean. The building...

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2020-10-10  

The maintenance staff is polite and friendly. They are happy to help whenever I have an issue in my apartment.

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2020-10-04  

Very clean, open, safe, welcoming and Ive been here a year now.

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2020-09-24  

I have enjoyed living here. Great management. Great location.

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R H

2020-09-22   Google

We just moved in and we are loving it here so far. We especially appreciate Willie's quick work to repair the small issues that we found on move-in, and his attentiveness to explaining how everything works. His friendliness and eagerness to help make...

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2020-09-16  

The maintenance staff is the most professional and knowledgeable. They are prompt and give outstanding service

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2020-09-16  

I have always been satisfied, in fact delighted with the response to any request. It is prompt, courteous and friendly. Love living here.

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Laura Wolfe

2020-09-08   Google

Just moved in but so far the staff has been very responsive and helpful. Allison was helpful giving a tour and sending reminders of what needed to be submitted prior to our lease date to ensure a smooth move.

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2020-08-27  

Friendly, cooperative team and at the top of everything.

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2020-08-16  

A well maintained and well serviced building with very nice amenities. The management has done a tremendous job with the Covid restrictions, hats off to them. A comfortable place to live. I would highly recommend it.

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2020-08-15  

Too many emails being told what to do. Condition of the dog park is poor. Concierge and maintenance workers are very helpful and friendly.

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Emily Schwartz

2020-08-12   Google

We love our new apartment at Windsor at the Gramercy! Our tour with Allison was great, she showed us around and answered all of our questions. We loved it so much, we applied that day! Coming from Manhattan, the apartment here is so spacious, bright,...

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2020-07-27  

Gramercy is a safe, clean and professional place to call home. I feel safe in this environment and would highly recommend the Grammercy to family and friends.

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2020-07-16  

Right from the staff to the residents, everyone is very friendly and its a really positive atmosphere. Needless to say the interiors and amenities are great!

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2020-07-10  

The maintenance guys are very professional.The staffs are very friendly and helpful.

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2020-07-06  

Ive been here since October of last year and I love it!! Everyone is soo nice, its so clean! Maintenance is always on top on things, Ill stay here as long as I can! Laura G

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2020-07-05  

Overall a good experience. Staff is friendly. When something needs to be fixed it's always addressed promptly.

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2020-07-01  

Thank you very much to the maintenance team for always doing the right thing and helping the tenants in this building :)

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2020-06-19  

Im very happy living here. Clean and friendly. Close to downtown without being in it. Easy yo highways.

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edward watts

2020-06-19   Google

Windsor was great, but rooms are small for the amount of rent they are asking. But if you like or need amenities, this is the place.. gonna cost you though!!!!

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2020-06-13  

My husband and I were so grateful to Management for a Whats App Video tour of the Drake and Doechester Style Apartments. My husband and I decided immediately that we wanted to move here.

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2020-06-13  

I think that everyone is wonderful here at the gramercy and is very helpful

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2020-05-30  

The Maintenance staff and Conceirge are excellent. They are always concerned about the health and safety of the tenants. The staff who cleans daily keeps the building sanitized and works extremely hard keeping our environment clean.

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2020-05-24  

Very fast response. Our fridge light was defective and the maintenance staff delivered the new light bulb rapidly at our front door (due to COVID they asked if Id prefer to install it myself - very mindful! - which I happily did). Very good experienc...

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2020-05-01  

The manager, Farrah, and staff, like Al and William continue to impress and have been flexible and reliable during these challenging times. True professionals, that are friendly and helpful. Concierge staff are always helpful, and well trained.

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Matthew China

2020-05-01   Google

The staff are friendly, professional and always helpful.

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2020-03-28  

The Windsor at the to Gramercy is a fabulous place to live.The concierge is professional maintenance is always there when you need them so far Im enjoying my stay at the Windsor

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2020-03-08  

It is great to have long term employees who know the residents and the building. Special praise to Willie in maintenance who is fabulous. Farrah in the management office is terrific and hope she stays. Was very corporate like doing a lease renewal wi...

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Florencia Paradeda

2020-02-28   Google

This is a great community to live in. The staff is very friendly, and I can always rely in their service when needed. I've had a couple of maintenance emergency on holidays and always got a prompt response and the team's dedication to solve the probl...

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Chunhui Chen

2019-12-23   Google

I've lived in this building for a year and I enjoy it a lot. Good price and quality compared to other buildings. Building services is great, receptionists are very friendly; maintenance is very efficient, Willie D is very pleasant to talk to and good...

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Aaron Chen

2019-09-16   Google

I just moved in couple months and feel very quiet, convenient, safe, systematic, and comfortable! Concierge and leasing office are pretty nice!

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Cassandra Prince

2019-02-25   Google

Its ok

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Brendan Klein

2018-08-07  

I don't live in the building yet but I will soon I think besides the fire alarms that really needed to be fixed, I been with my friends that live in Gramercy going pool outside and pool table room and my friends Apartments everything that I seen and ...

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Eli “BizziBeth”

2017-09-11   Google

Great place to live, kid friendly, the staff is very accommodating and understanding. I was recently divorced and moved here and at the time my ex stopped paying for our children and I had to move, yet the staff was very empathetic. We had birthday p...

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Tammy White

2015-12-10   Google

Love it

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Showtime Nick (Showtime Nick)

2015-02-09   Google

I lived there for 2 years and miss it so much now that I live where it's incredibly boring. The Gramercy as an apartment isn't the most special place in the world, but the surrounding areas made it so much fun living in. If you need a small apartment...

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