Stefano Salvatore
Very nice location, good quality apartments, nice services, great atmosphere with lot of young people living in the building, and most of all, amazing staff!! Everyone in the staff is really friendly and keen to help you (eg when you receive a large ...
Read MoreMadison Sack
Nothing but great things to say about the Riverbank. I had a great experience. The doormen were great and really friendly, management was very diligent and responsive and the repair and maintenance team was always quick. 10/10 recommend
Read MoreSophie Rogers
There are numerous issues in the building, but most are resolved quickly: no hot water, Wi-Fi outages, etc. While these problems get fixed the same day, they happen far too frequently. The main issue, however, are the elevators, which do not get fixe...
Read MoreJamal Nimer
Kindest and most professional leasing team in NYC, especially Wyman, Sarah and Stephanie
Read MorePrem Mehta
Riverbank has become my sanctuary. I moved here immediately after a very tough time in my life. Approximately 3 years ago. I have associated living in this building with resilience, family and safety. The Riverbank environment has been very nurturing...
Read MoreJosé Leal Domingues Neto
This is a luxury building that still feels like home. This is my third year living here and I can only say good things about the staff, management and the building infrastructure. Update: just came back from one of the internal comedy shows that gets...
Read MoreNii Cleland
Have lived at Riverbank for 2 years. Amazing service from all of the staff. Made some great friends in the building too. The gym and pool are top notch and Hell’s Kitchen is such a great location.
Read Moredevon espel
The building has great staff and the apartments are relatively big for the price of a renovated apartment. The most frustrating thing is that the washing machines are constantly broken and never replaced or fixed. I consistently have to pay for anoth...
Read MoreN K
Riverbank living is really a great place to live and call home. The front desk staff along with the management leadership team is outstanding. The amenities are so convenient and kept up to date. I have enjoyed the past 3-4 years living here and woul...
Read MoreJames Wilson
There are very noisy people on the Eastside, third floor terrace. They have made the building (and the neighboring buildings!) practically unlivable because of their frequent parties and incredible inconsiderateness. The management does nothing to de...
Read MoreShruthi Reddy
I lived in Riverbank and it was one of the best apartments to live in Hell's Kitchen. The staff is amazing and the concierge is so kind. The building has so many amenities from a Gym, swimming pool and sauna to an outdoor terrance and an in door game...
Read MoreAvineet Gouri
Genuinely best building I've lived at in NYC!!! Also we need more comedy shows it was do great
Read MoreRichard Sage
Riverbank was amazing from the first day we stepped foot in there, Wyman was awesome to work with when we were finding an apartment.while living there Everyone truly is amazing at Riverbank . The concierge and doorman are always a great conversation ...
Read MoreAidan Davis
We've lived here for 4 years - we love the building and the people there so much that we decided to stay and switch units when it came time to move. The units are freshly renovated and beautiful - all of them seem to have glorious views of NYC (both ...
Read MoreStanford Myers
Riverbank's location, services and amenities are all first rate and the views from most apartments are fabulous. My wife and I lived at Riverbank for 33 years so it is obvious that we liked it. For all that time, the building support staff - concierg...
Read MoreAmir Gholi
I couldnt have asked for a better experience working with Riverbank. As a first time mover to NYC, finding a new place was a challenge but once finding this building and working with Wyman, everything became easy. She was very responsive and always w...
Read MoreHun Sung Lee
Resident of 2 years. Wonderful view, wonderful management team. Sarah is as professional as they come, and Richard, Marlon, Oscar... those guys are the best!
Read MoreMark Abbott
We enjoyed our year living at Riverbank. The building is well-managed and the staff are very friendly and accommodating. Highly recommend.
Read MoreAlexander Gelfand
Love living here the staff is so polite, helpful and friendly! Maintence requests are always completed with haste.
Read MoreTemple Studio
I’ve been there for a month only and I already love it. The building management is great, and everyone is very nice from the doorman to the valets. Also, the amenities are amazing! It’s rare to find studios at this price that include a sauna and ...
Read MoreJackie Reichert
Loved living at Riverbank! The maintence made the experience excellent. The building is great and the unit was beautiful (with an awesome view). Great experience.
Read MoreKarol Macedo
I absolutely love living at Riverbank. The entire team is not only always attentive but also friendly, making the entire living experience here delightful. The building's structure is of high quality, providing an excellent living environment. Commun...
Read MoreClara Dino
We love it here! The staff and management makes a big difference and they go the extra mile to make our days. They’re very attentive and responsive and it’s like coming home to our friends.
Read MoreA.J. Geoffrion III
Robert and team have been an absolute pleasure to work with. Thank you for the great service!
Read MoreKrs One
I have lived in Riverbank West for over 10 Yrs. It’s an amazing place to call home; the amenities space are spectacular with private saunas and steam rooms. The staff are absolutely top notch. Great management and extremely clean! Definitely worthy...
Read MoreSam Temlock
Great building and even greater staff, from the management office to the front desk and maintenance team. We thoroughly enjoyed our time living here and would recommend to anyone looking in the area!
Read MoreArnav
Management is amazing. The building has everything you need. I like the location, couple minute walk to the river. Views are really nice. Great atmosphere overall. Highly recommend
Read MoreAmbah Simpson
Such a great apartment building. The staff, the community, the location, the facilities - the list goes on. Feeling grateful to have such a wonderful place to call home in the city. I also think that the value for money of what you get with the apart...
Read MoreMajesty Marquis “Honorable”
This is such a beautiful establishment. I wish the leasing office was more accessible so I could find out more about rentals at this property.
Read MoreLaura Pepe
Great location, beautiful building with spectacular views. Amazing staff that makes you fell at home. Thanks especially to Wyman !
Read MoreAnny Lee
Loved the apartment so much that I tried applying for it just after I got to view the apartment but someone else locked down the apartment quicker than I could and I was really disappointed. But thanks to Wyman who was really sweet and kind throughou...
Read MoreAva Golban
My apartment for me it’s not only about gorgeous view, upscale building, amazing facilities and the best location ever. To me, it’s about a feeling of being HOME. It’s about feeling like in family circle at the end of the day, being 14 000 kilo...
Read MoreBahar Bozdogan
I have lived in several countries and in several apartments/residences. I have been at Riverbank for 1 month now and I can say it's one of the best residences I've ever lived in. Great location, great service, great amenities, great team! The managem...
Read MoreH Y
I absolutely loved living here for 2 years. I have a corner 1 bedroom unit with a balcony and the views are amazing. Sunrise to sunsets... stunning. You are in for a true treat. Love the rotunda, makes picking up and dropping off super luxurious and ...
Read MoreSiyana Tabita
I had the pleasure of living at Riverbank a few years ago before having to move away during the pandemic lockdown. It was an incredible experience then, and I'm delighted to say that my return to this building early this year has been equally outstan...
Read MoreAnonymous
Exceptional staff. Quickly answered any and all of our questions. Were very flexible and warm. Showed the units and the amenities with care and tact. Would definitely recommend this process to others.
Read MoreD Ibarra
Great view and within walking distance to a lot of restaurants and places worth visiting.
Read MoreAlexander Milewski
I would like to give the HUGEST SHOUTOUTS to the team at Riverbank on 43rd who have assisted me as I moved in this week. First off, I had a long day of driving to and from my parents house to pick up a computer monitor to pick up an expensive compute...
Read MoreLuis Rocha
Lived there for several years 27h great crew then. One of first tenants in building. Way overpriced today.
Read MoreCarmelina Charalambous
We have only lived here for a week but we absolutely love it so far! Every day that we wake up we count our blessings twice. Beautiful apartments, amenities and the most friendly staff. The only caveat that I can think of is the lack of noise cancell...
Read MoreJack Buckley
Recently moved-in and the entire process from outreach to signing was extremely efficient. Kathleen was a great point of contact throughout it all and everyone has been tremendously helpful and professional.
Read MoreKelsey Preston
The move in process went smoothly thanks to Kathleen, who has been so responsive and thoughtful. Management is always helpful, everything is clean, and living here has overall been a great experience!
Read MoreJanet Gidding
I just wanted to say thank you for the incredibly fast maintenance service provided by Bozzuto and our building staff. My main AC unit was not putting out cold air. I submitted a repair request and a half an hour later, the guys replaced the whole un...
Read MoreShubhangi Sengar
I am a resident for 2 months now and I must say that it's a very peaceful and chic place to live in. The apartment and amenities are amazing and on top of that the management and staff team is really polite and helpful. Throughout my application proc...
Read MoreBridget Moschetti
Kathleen Gearan was very helpful and always responsive. Even under pressure of time constraints, she remained calm and patient with us. We recommend her at Riverbank :)
Read MoreChris Ren
I would give it 4.5 stars if I could (just shy of 10 out of 10). I moved into Riverbank in 2021 and have since left on amicable terms. The efficiency and professionalism of the staff made the experience quite good. For example, I received my security...
Read MoreLeoLor
I have lived in this building since 2017, this is my 3rd apartment in the building and I simply love it. The staff is fantastic and the building is great. Everyone that works there has the best attitude, from the management team to the porter. They m...
Read MoreLeonardo Lorenzo
Best building in Hell’s Kitchen! The entire staff, from the management office to the porters, are all fantastic. They make it feel like home. The building is just beautiful and the apartments have condo finishes, better than any of its competitors ...
Read MoreCammie G
The view from this building is amazing. Great location and the lobby of this building is really clean.
Read MoreKevin Park
Riverbank is an incredible community. The staff there, especially, is best-in-class. Highly recommend living here if you're looking for a luxury apartment in Manhattan!
Read MoreAswin Lizen
The building is great - clean, modern, and with some of the best amenities you can find at a really reasonable price, but what I enjoyed most about living at The Riverbank was the constant positive interactions with the staff. It truly felt like home...
Read MoreRoger Dunkelbarger
Recently moved into Riverbank and LOVE the building/apartment. The staff are incredibly helpful/friendly, the apartments are in great shape, and the location is excellent. I have to give huge thanks especially to Sarah and Korine on the leasing team ...
Read MoreLateef Mirza
Amazing building. Great security staff and doormen. Friendly and welcoming with high end amenities including a games room, well equipped gym and swimming pool. Really good community spirit.
Read MoreScott Adam
What a pleasure!! Just signed a lease at Riverbank and the entire process from start to finish was easy and painless. Words I have NEVER used to describe prior NYC real estate experiences. Lol. Sarah and Korine answered all of my questions and were i...
Read MoreB K
I specifically waited until my lease was up and my deposit was back to write this review. And I have to say I will definitely miss this place! Both the building and amenities are great, and more affordable than its neighbors, the doormen are fun, and...
Read MoreBryan Bunt
I’ve lived at Riverbank for 2 months now and I have nothing but great things to say about this place. The staff in the leasing office are some of the most helpful and friendly people I have ever worked with! Sarah was such a great help and definite...
Read MoreErika Rasmussen
Living at Riverbank was wonderful. Amazing, kind staff—the concierges are so friendly and warm and lovely. Also great amenities and stunning views (we got a view of the Hudson). This is a fantastic place to live.
Read MoreSorin
Had a great experience there. Staff was very friendly and always helpful. The residents were also friendly and the building has a real sense of community. I would definitely recommend it!
Read MoreOscar Morales Lorenzo
We just moved to Riverbank 2 days ago and we couldn't wait any longer to write this review. Sarah from the leasing office made the renting process super easy, fun and seamless . Her availability and knowledge of the building is simply outstanding. Th...
Read MorePaul Smith
Don't come here. Riverbank conveniently failed to mention the massive amount of construction that would be taking place over my entire lease term. At a time when everyone is WFH, there is constant ear-piercing drilling that reverberates through your ...
Read MoreSydney Ferguson
Riverbank was my first apartment in the city, and I'm glad to say it was by far the best decision I could've made! The staff is so kind and always willing to lend a helping hand when needed. Fellow tenants were also kind and very respectful. Location...
Read Moreekng08
The building is awesome, I love Riverbank, the Office is excellent and the entire staff is great, excellent and make us feel at home. JP and Diego are the best always completing the work orders right away.
Read MoreRa-ey Saleh
I moved into Riverbank recently and the whole process was seamless, with any typical moving in issues dealt with quickly and with a smile. The staff from top to bottom are very warm and helpful. As for my apartment, the finishes are astounding and I'...
Read MoreAdam Natan
Apartments are nice and the management team and staff are really top notch here. Great building.
Read MoreKristy Ingram
I have lived in this building for a number of years and recently moved apartments within the building. Jorge and his team were very helpful and responsive with all my questions and addressed any concerns I had quickly and with patience. The building ...
Read Morejoe kobel
I just moved here and am beyond ecstatic with the the difference/dramatic improvement in every part of the experience. Management has beyond impressed me with their friendliness as well as willingness to help in every way possible which was a win for...
Read MoreJoshua Wright
Honestly could not be happier. Each staff member is always welcoming and takes interest in you as a resident. Probably the most underrated building in the area. You get so much space and value for the rent and amenities. Don’t have any complaints.
Read MoreSarah Kachel
Kelly is the leasing office is a pleasure to work with! She is quick to respond and when she says she will get back to you, she does. It really makes a difference knowing that if you ask her for something she will get you the right information.
Read MorePriscilla Soriano
My experience at Riverbank has exceeded all of my expectations. From my first interactions with the management team when I signed a lease, to my daily interactions with the lobby and concierge team I've felt right at home. The apartments are beautifu...
Read MoreEmily Szajnuk
My husband and I have lived in Riverbank for over 3 years. We started in a non-renovated studio and then moved to a beautiful renovated studio when all renovations were complete and new management took over. We love this building! I was really moved ...
Read MoreAlbert
Looks like they do care about the reviews here. Ok, the management office is not very friendly, nor is the doorman called Tony. Tony seems to believe that he deserves a high-profile career and that being a doorman is too degrading for him, thus he is...
Read MoreEthan Yun
I just wanted to express my sincere gratitude to all employe for the pleasant stay I've had in the Riverbank. It has been a great year. Riverbank have been the best landlord from the living experience that I have in New York City. They always made su...
Read MoreRocher Guo
Staff are super super helpful, from the leasing office to front desk to the concierge. Apartments are well maintained. And the best thing is the great location. Highly recommend to those who work in midtown!
Read MoreBruno Paccola
The building is nice, well located and with very good amenities but the best thing is the people that works there, they all give a very good attention and takes care of the residents.
Read MoreGrace C Kei Tao
Perfect home for anyone that could ask for. Attentive staff and very friendly. It makes everything so easy.
Read More漫漫陈
Based on what I experienced so far, I would like to give a big thumb up to the leasing office. I have worked with Jake couple of times since I signed off, and everything has been so great!
Read MoreMatthew Jordan
Great staff. The concierge are extremely nice and welcoming and go the extra mile to make you feel at home. The maintenance team is very quick to respond to work orders. The finishes on the renovations are some of the best I’ve seen in an apartment...
Read MoreVerified Resident 606809
The price for the apartment and the building is great, every one is friendly, amenities are great and well maintained. Location is really good. I will definitely want to renew my lease if my price stays the same.
Read MoreVerified Resident 606849
Great location, great amenities, awesome staff. will definitely recommend friends to live here. Apartments feels cozy feels home. Breakfast and shuttle bus offered everymorning. Valet service is great idea
Read Moretiffany zhou
The office is taking FOREVER. The worst experience I ever have. Inefficient staffs and noisy environment!
Read MoreVerified Resident 594886
What??â„¢s the quality of the building and the quality of the staff are excellent. I really consider the building to be family. It??â„¢s location is excellent for my interest and I get a lot of satisfaction out of entertaining frequently here...
Read MoreVerified Resident 593977
We like the apartment and the view and the terrace. The apartment was nicely renovated and updated prior to our move in. The lobby and maintenance staff are very nice and remember our names. There is a bike room, which is good. The hallway carpet and...
Read MoreVerified Resident 593514
A very comfortable apartment with excellent river views and adequate amenities. The apartment has 2 balconies and a washer and drier in the unit. All appliances and the facilities have been completely updated when we moved in.
Read MoreVerified Resident 593554
The amenities are great, the rooms are great quality and the staff are very nice and welcoming. Overall, it has been a great experience living here. Everything is very clean and whenever we have a problem in the apartment, maintenance comes immediate...
Read MoreVerified Resident 588586
Living in Riverbank has been an amazing experience. I enjoy the sense of friendship, personal service, attention to details, and sense of community. The apartments are great and I would definitely renew my lease.
Read MoreVerified Resident 585115
The views from the complex and the staff at Riverbank are the best I have experienced in New York City. The amenities are spectacular. However, relevant resident complaints should be addressed but management only seems to care about addressing certai...
Read MoreVerified Resident 585196
Good overall experience. In the area too much traffic for a quiet living. Sauna and Turkish bath do not work properly sometimes. Improve rent payment system (credit card). Shuttle bus in the evening would be appreciated.
Read MoreJS
My partner and I have been living in Riverbank for over a year. The team is simply superb. Every time we have an issue, the entire Riverbank support staff is so very quick to respond. Coming in every day and being greeted by a friendly face is icing ...
Read MoreVerified Resident 575129
Great building. Love those events. Great building. Love those events. Great building. Love those events. Great building. Love those events. Great building. Love those events. Great building. Love those events. Great building. Love those events. Great...
Read MoreVerified Resident 575173
Great, no hassle, very communicative and accommodating. Friendly staff and very responsive maintenance and leasing staff. Location is the worst part but that??â„¢s not even that bad. Great place to live, would recommend if commuting near Times Sq...
Read MoreVerified Resident 570717
It is a great property with a good price/quality balance. It is well maintain and it is very accomodating. The renovation made this building outstanding. The new entrance makes this building to stand out. Staff is friendly.
Read MoreVinay Raval
Moving to Riverbank was the best decision that I've made in 2018. I couldn't possibly be happier to call this building home! As others have mentioned, the negative ratings relate to a previous management. Living at Riverbank ROCKS and here's why I wa...
Read MoreHamza Amjad
Riverbank is an amazing residence. I believe the majority of old comments came before a number of improvements were made to the property, including a change in management. I would highly recommend Riverbank for anyone looking for a well-located apart...
Read MoreVerified Resident 532511
The reception, package and maintenance staff are fantastic. They??â„¢re one of the main reasons I like living here. The apartment is great too - good layout and balcony space. Management inconsistencies are hopefully a thing of the past now, alon...
Read MoreVerified Resident 528679
I've been living here for 4.5 years, and now I am going to be priced out. Still waiting on my renewal letter. I've been living here for 4.5 years, and now I am going to be priced out. Still waiting on my renewal letter.
Read MoreVerified Resident 528699
It is a beautiful property with entrances on both 42nd and 43rd streets. The amenities and aesthetic are gorgeous. The apartments are spacious and beautifully updated. Maintenance staff is very responsive. Cannot recommend enough. Living here is a to...
Read MoreAnonymous
Riverbank is by far the worst building to live in. Leasing office is extremely incompetent and the amenities are sub par. You will always receive mixed messages from the leasing office and have to deal with their disorganization throughout your stay.
Read MoreEnze Yan
The management company is probably the worst I’ve seen. Never respond to your email or calls, weird office hour. Need lots of BS documents for lease signing, no coordinations with the lobby staff/doorman. We have to move bc they also raise the rent...
Read MoreVerified Resident 516119
Riverbank is wonderful. The staff is top-notch and immensely friendly. I feel extremely valued. All requests are taken care of almost immediately. Our unit, which was just renovated, is fantastic and very tasteful. The space we have, as well as the b...
Read Morealana jackson
I moved in April 2018 and I really like the place! I heard bad things before I moved in but I'm the kind of person where I need to see for myself because so many people can be bitter for just no reason. But I really like the place. They are pet frien...
Read MoreCheryl Murphy
Please ignore the old, negative comments below. I did not experience the old management but I moved in 3 weeks ago and this apartment is something out of a dream! Not only is this place affordable (compared to surrounding apts in the area) but it has...
Read MoreVerified Resident 504110
Riverbank West has been a wonderful home and community for us over the last year. The apartment was newly renovated, which really elevated our experience as a whole. The leasing process was simple, and the staff is incredibly friendly. Despite a lot ...
Read MoreVerified Resident 502618
The building is well maintained. And the staff at the concierge is very friendly. This is what I like most. I experience only once the maintenance request but it was not good. The problem is not solved.
Read MoreAnonymous
Don't believe the good reviews - they're fake. Here are a few things that have happened, just in the last few months. Building management (run by a company called Bozzutto) lies constantly about what they will deliver, and when. The building and grou...
Read Moresam2018
I just moved into a 1 bedroom. There are no blinds or curtain rods on the window! The management refuses to install blinds or have the building staff help me with installing curtain rods. The building is priced like a luxury building but the service ...
Read MoreCiel October
The building management has changed and is now under bozzuto. I lived at other building under Bozzuto management and im sure alot of the remarks noted here will turned around. I moved 3 weeks ago and no major issue so far. Don’t mind the constructi...
Read MoreVerified Resident 471220
I believe most of the negative reviews about this apartment were written awhile ago. The current management team is very friendly and they care about the residents concerns. Many reviews complained about the construction but from living here for 2 mo...
Read MoreVerified Resident 469655
Very good overall! Front desk staff is always very friendly and helpful. Slightly annoying about ppackage/ dry cleaning deadline of 7 but understandable and not an issue. Lots of things broken quickly in the apt and we have not had a chance to reques...
Read MoreVerified Resident 468397
I really like my apartment. It is spacious, great lighting during the day. The new appliances works beautifully and I also appreciate the more modern style in the kitchen and bathrooms. The finishes could be better, such as the wall paintings, floor ...
Read MoreRoxy Zhang
PLEASE, please do NOT live here. Our security deposit has been held for almost a year after we moved out. The previous management is super lazy and not professional at all. In the emails regarding our deposit refund, a staff named Alex was rude and n...
Read MoreVerified Resident 466652
Great value for money and the management has improved significantly ever since Bozzuto took over. Maddie and her team are excellent. However, they seem stressed and can sometimes fall behind in replying to resident requests.
Read MoreVerified Resident 466665
It's been good so far. The construction is loud sometimes and I hope it will be done by summer. Most of the attendants are quite nice. One of them rubs me the wrong way and they have before I even moved in. Lastly, the water shuts offs are slightly a...
Read MoreVerified Resident 466674
Much better than yelp reviews said. Very happy so far with the staff and the maintenance. Apartment is beautiful. Only issue is construction noises early in the AM on weekdays but I was noted of this before signing contract.
Read MoreVerified Resident 466700
Amazing Apartment building. Truly feel like I found a gem in the city. Move in was seamless, staff is always helpful. Units are updated much nicer than any other building in the area at comparable prices. We love living here so far!
Read MoreVerified Resident 466719
Since the very beginning, I've had a very pleasant experience moving into Riverbank. The leasing department always answered my questions in a timely manner and they are very friendly. The move-in was seamless and easy. My apartment has been newly ren...
Read MoreVerified Resident 466766
I can't wait for all amenities to be ready, the outdoor space will be great in the summer! I have only experienced extremely nice staff and they are all very helpful and make me feel welcome in my new home. all maintenance requests have been complete...
Read MoreVerified Resident 466817
great location, staff is very helpful and friendly always willing to help great place for dog lovers, Amenities are in very good conditions and always clean This place also offer some nice events where you can mingle with residents
Read MoreVerified Resident 460524
It is well kept. The people who work here are well trained and responsive to the residents. After a day at work I feel as if I am returning home and love the ways in which people welcome me back home. Its also the case that if a problem is reported i...
Read Moremanu15
Please AVOID this place at all costs. Building is perpetually under construction. Management company and staff are incompetent bozos. The amount of falsified positive reviews on this page are ridiculous - clearly an attempt by their staff to remedy t...
Read MoreVerified Resident 459239
Feeling like home and not just a rental place. Close to major things in the city. Hoping to stay longer and obviously rent is always questionable. Love the staff. Moved to the renovated place and I like the improvements very much. Yeah they come with...
Read MoreWaterStinks
It's terrible! Check out the "Riverbank Tenants Association" group on Facebook for more information - request to be added and hear the horror stories first hand! The building has been undergoing extensive renovations, putting the residents through he...
Read MoreHKliving
Living in New York is all about compromises. Whether it's sacrificing space in a trendy neighborhood or camping out by the tunnel for a deal and more space, there is always a trigger to persuade a renter to move in. RBW was known for offering deals t...
Read MoreVerified Resident 449693
I have lived in the building for over four years, and continue to renew my lease. I enjoy the neighborhood, and the staff in the building are incredible. The construction is annoying, but will hopefully be completed quickly.
Read MoreVerified Resident 444686
It's been great experiencing two different management companies and the new management company really goes above and beyond for residents. The renovations look great and the amenities do match the value. Very comfortable apartment to live in!
Read MoreVerified Resident 444431
On the whole, quite positive. Great amenities. Friendly management staff. Good community events. Some annoyances around constant construction and the protestors outside. The bus is good but the change in schedule is annoying.
Read MoreVerified Resident 443111
With rate going up and renovation in place,it has become little problematic to adjust initially. Also previous management was not cooperating at all. Consistent water shutdown and noisy neighborhood due to fire department and lincon tunnel is not val...
Read MoreRob_G404
Nightmare! Stay far away! Management tried to renovate the building to keep up with the other buildings in the area, but the building is terrible still! They are not transparent with construction (which btw lasts all day and weekends). Things break v...
Read MoreVerified Resident 425783
Hard time getting in contact with the management before moving in. The move-in was the worst I have ever had in terms of organization and agreement not fulfilled (I??â„¢ve lived in 2 continents and 4 countries). Not clear community portal, inform...
Read MoreNatalia Saravia
They dont mail your security deposit back to you and they dont answer your requests. Very Poor management, everything was more complicated than it had to be. Good location but would never live there again.
Read MoreVerified Resident 423067
Overall good. Have been some issues with the old management team, specifically that tenants were promised rent credits for the additional time that the amenity floor was unavailable. These rent credits were never provided.
Read MoreYongci Lu
construction went on and on. windows are not sound proof enough for street noise.
Read MoreAnonymous
Do NOT live here, unless you're okay throwing away your hard earned money on a horrific living and rental experience. If that's the case, then Bozzuto Management's "Riverbank" is the building for you! We are currently living on a floor and paying top...
Read MoreAnonymous
Do NOT live here, unless you're okay throwing away your hard earned money on a horrific living and rental experience. If that's the case, then Bozzuto Management's "Riverbank" is the building for you! We are currently living on a floor and paying top...
Read MoreVerified Resident 399197
The old management team was horrible the new one is not much better. It's almost 90 days since I move to my new apartment in the same building an still haven't received my security deposit back. And when talking to management the only thing they can ...
Read MoreVerified Resident 395539
The staff is wonderfully friendly and welcoming. And there are 'great vibes' with the residents when I encounter them in the amenities areas. Everyone I meet seems to be very happy to be in Riverbank West.
Read MoreVerified Resident 394793
While the building is currently going through renovations, the apartment management and personnel are all very accommodating and have communicated openly through the process. I cannot wait for them to be done! The Management and staff are great.
Read MoreVerified Resident 386105
The apt was clean for move in; The staff were all very friendly, introduced themselves, ensured I had everything I needed and responded to all questions. Always eager to ensure I had everything I needed.
Read MoreVerified Resident 382602
The amenities are great including lounge and yoga classes. I wish the community provided more shuttle services (extend morning time, have evening shuttle back to community). Very slow working/response from management office.
Read MoreAdarwick
This building is awful- people are ready to sue, there are union protestors outside of the building everyday and management hasn't addressed why. I'm assuming it's because they took the cheap way out as they do everything else. I have anxiety living ...
Read MoreVerified Resident 383853
It's a nice place to live, amenities are very nice. The neighborhood has a lot of variety in terms of food, bars, coffee shops and grocery shops. It's pets friendly, you can find some doggie parks, also a couple of day care.
Read MoreKjm-uk
Do not live here. This building has been under construction for over a year and the latest information from management when I was forced to complain again last week is this is set to extend late into 2019. None of this was communicated when we were s...
Read MoreAl Mottram
DO NOT LIVE HERE - Lobby, amenities, many apartments under construction - Scheduled to last for many months/years. Masses of construction noise during weekdays and many weekends, constant water shut offs to apartment. With so many other better places...
Read MoreVerified Resident 382859
I just moved in and so far so good! The maintenance team is great and extremely helpful! They answer requests quickly and are very friendly while they are in the apartment. The apartment itself is clean and newly renovated.
Read MoreRiverbankwest
Do not rent here! This building is terrible! They started a renovation project the end of last year. They said it would be done the end of April, but it's still going on and there's no end in sight! There's constant loud noise, open wires all over th...
Read MoreVerified Resident 376477
Quiet, clean, very good. The people in this building are polite and quiet, staff is helpful but management is a little slow. Lots of good places around to eat since it's near Hell's Kitchen, and m42 and 7 trains are convenient.
Read MoreAnonymous
I moved in at the beginning of the year and they said the amenities would be done by march. They finally opened at the end of June. However the lobby started renovations the end of February. The lobby is still not done. The f&$@ing front door is stil...
Read MoreVerified Resident 355952
It is a great community. Diverse people. But I have issues about the speed of the construction and renovation work. The work has been pending and on-going for a while now and when I moved in this year I was told everything will be done by summer. Sum...
Read MoreVerified Resident 366349
We are extremely happy! The amenities area is beautiful, I use the swimming pool everyday. I am very happy with how often the trash room is cleaned. It is a special touch to have fruit and coffee in the morning for all the residents. I start everyday...
Read MoreVerified Resident 372517
First off, the people who live here and the doorman are great. However, we have had nothing be issue after issue since moving here. It is our second apartment since September, they up'd our rent and the quality of construction in our new apartment is...
Read MoreVerified Resident 372533
Everyone has been very nice so far. Staff at front desk is at tentative and helpful. Amenities are very nice. Neighbors are friendly. I have no complaints as of now. It is a bit far from the subway station.
Read MoreVerified Resident 360663
Great apartment, amenities and staff!. We moved into our apartment in early June and we have been so happy here. We would highly recommend to anyone looking to move into midtown west and wants to be near the Hudson.
Read MoreVerified Resident 366355
Wish there were more opportunities to meet people in the building. The complimentary fitness classes are nice, but I wish there were offerings every day, and in the early morning. Please finish the lobby and the outdoor patio soon.
Read MoreVerified Resident 369696
Do not move into Riverbank West. There will be several issues including water shutdowns, lack of gas in the middle of the winter, construction and staff who are incompetent. The negatives will outweigh any positive - take it from me, I lived there fo...
Read MoreVerified Resident 368638
The renovations have been hell. We were without gas for over 2 months and our heating never worked properly last season. The water is constantly being shut off. The laundry room is sb oar and often machines dont workor fill with water. The card machi...
Read MoreVerified Resident 368364
So far everyone is friendly and very helpful. A few things haven't worked since we moved in including our intercom system and the garbage system plus there is definitely a lot of construction noise during the day, but love the apartment and the staff...
Read MoreVerified Resident 367655
This community at Riverbank West has been the perfect home for my relocation back to the city for permanent residency. The gym, pool, laundry, shuttle service, dry cleaning, and excellent staff make this community feel like home!
Read MoreRyan Perez
This apartment building is FRAUDULENT!! WHATEVER YOU DO NOT LIVE HERE!!! The management is absolutely the worst in the business. I would like it known that I have never written a review to anything before in my life, but felt the need to warn others ...
Read MoreVerified Resident 362612
Riverbank West is awesome. Huge rooms, great and super friendly staff, awesome amenities, easy commute to subways and LIRR. Great community and fitness center. Could not have asked for a better building to live in
Read MoreVerified Resident 366340
Ive had mostly good experience living in this building. One thing that bothers me is that the garbage/recycling machine on my floor is broken. I had asked the woman at the front desk when it was going to be fixed and she replied "When the building ha...
Read MoreVerified Resident 366386
It's a great location, great staff and amenities but as they are renovating some units they cut the water at least 1 time per week and there is always an issue going on in the building, the trash cut hasn't been working for a while. There are 4 eleva...
Read MoreVerified Resident 333411
Very nice overall experience nice location nice neighborhood nice ammeinites nice office stuff nice doormans. My only complain is the frequent construction noise and frequency water shutdowns other than that I am very satisfied
Read MoreVerified Resident 365417
Need to allow for some flexibility in ending the lease term early. The office staff needs to be responsive to existing tenants and not just new lease signers. The building construction could have been phased out.
Read Morecroller24
Dear god where do I begin! First off they've been under construction for over 7 months now. They turn off the water every other day. Don't forget to mention we were without gas for 3-4 months! Oh and on top of all that besides paying 4000 a months we...
Read MoreVerified Resident 364069
The building has undergone extensive renovations since I've lived here, however, the communication, and professionalism of the staff has helped ease any inconveniences. Those renovations are coming to a close and already excited to see the finished p...
Read MoreVerified Resident 363533
Right now it is not a good one with all the construction that is happening. I feel like no one really cares about how much this impacts the residents. This is our home just as much as it is a business to some wall street guy!
Read MoreVerified Resident 362604
The community is amazing with amazing building amenities, including indoor swimming pool. The staff was very helpful when I moved in. The apartment is unlike other cookie cutter apartments, plus most apartments have balconies in it, which you don't s...
Read MoreVerified Resident 362717
Riverbank is my favorite community of all the apartments I've seen. The leasing specialists are great with finding you a place, and I've never felt more at home when settling into an apartment. The community of residents are wonderful
Read MoreVerified Resident 362749
It doesn't feel like a community and the front desk people don't seem welcoming. Garbage chutes aren't working. The lobby construction was to be completed by June 30, which doesn't look like it's going to happen. Apartment is very run down and doesn'...
Read MoreVerified Resident 361945
Very nice building, especially for the price. Amenities are great and are exactly as advertised unlike many other luxury buildings. Staff are very responsive, apartments are huge and very nice, views are unbeatable and location is amazing. No complai...
Read MoreVerified Resident 361483
Extremely noisy, was not made aware there will be renovations of an apartment first opposite mine then beside mine. As well as construction below me for the amenities floor and lobby. I recently signed the lease I should have been made aware. Frequen...
Read MoreVerified Resident 356765
The apartment is beautiful with a beautiful view of the Hudson River. The apartment was recently renovated, my Wife and I especially like the hardwood floors and the quality of the new appliances. Employees of RiverBank are most helpful and especiall...
Read MoreVerified Resident 356420
I love it here. I love my apartment, the neighborhood, everything the building offers - if you didn't want to leave, you wouldn't have to. I also work in the area so it's exceptionally convenient. I also really love our staff in the lobby. They're so...
Read MoreVerified Resident 356451
Although staff and maintenance at Riverbank are top notch, I've had countless issues with management. They've proven to be incredibly inflexible and unresponsive at times. There is very little personalized attention and everything has to fit within a...
Read MoreVerified Resident 354690
It started out as a wonderful experience, one that I would talk about to the members of the theater industry who come and go plays on Broadway and are always looking for places to rent. I would talk about how nice everybody was to be from the doorman...
Read MoreVerified Resident 353626
This building is like living at a hotel resort. They have every amenity available that I would need (gym, pool, sauna, outside space, parking garage). With the upgrade to the amenities floor, the place is extremely fresh and modern. The staff is also...
Read Morese9154
I lived here since 06/2016 and so glad that I am moving out within a month. Cons 1. POOR management - As someone below mentioned before, the building had major gas disconnection for almost two months. It took so long to fix this issue and only small ...
Read Morembactor1
Do NOT live here. I have never been lied to or disrespected more from any other management company. They tricked me into signing a lease by withholding information that the building (let alone the apartment I was signing into) was going under renovat...
Read MorejlNYC12347
I HATE it here. I have lived here a little more than two years, and while the first year was fine, this year has been AWFUL. The absolute worst experience i have had in Manhattan. There is constantly an issue. We had no gas for months. The building i...
Read MoreVerified Resident 348001
Great views and staff but the repairs to common areas are being done by total incompetents. It's taking a lifetime. And the noise is bad and you get no compensation for for rent even tho they have taken months to redo the amenities area which should ...
Read MoreAnonymous
This building is a joke. I'm writing this review with the hopes that I save at least one perspective tenant from the horrors of this building and its staff. Please go through the recent reviews of this building so you can see that I am not biased. Th...
Read MoreVerified Resident 341956
I thoroughly enjoy Riverbank West for the high quality and safety it provides. With great staff and wonderful management I've been enjoying my stay so far and look forward to the rest of my time here.
Read MoreAnonymous
It has been an extremely frustrating experience living at Riverbank West this past year. Our entire unit was out of gas and heat for 6 weeks through December and January, and RBW did not even refund us a month's free rent after the miserable disrupti...
Read MoreVerified Resident 137712
Noise excludes work-hours construction noise within the building in hallways/adjacent apartments, which would be unpleasant if working from home but is hopefully temporary. Units themselves are very quiet and almost never hear the neighbors or get co...
Read MoreAnonymous
Old building under fully renovation (very noisy and disturbing) located close to a fire station (very noisy), with a construction (5.00 am - 8.00 pm) in the opposite lot (incredibly noisy since 5.00 AM!!!). The management staff is one of the worst ev...
Read MoreAnonymous
Riverbank West is run by con artists. They have resorted to writing their own reviews on this website; absolutely despicable that they would try to mislead potential tenants. The rent incentives might seem appealing but I promise you it is not worth ...
Read MoreAnonymous
I have lived in this building for two years and it's gone from being a nice reasonably priced full service building to awful. As I'm sure many of the reviews have stated, the gas was out for months. Between that debacle (that they kept blaming con-ed...
Read MoreAnonymous
If you don't feel like reading the entire post, skip to the bottom. It's really sad that the development of the neighborhood prompted such a misguided reaction by the management company. Although the management team is incompetent in many respects (t...
Read MoreVerified Resident 273955
The building has an amazing area to work out and pool. The Staff is always on point. I have a great view from my apt and it is close to everything you need. It's great living here and the people who live in the community is also very pleasant.
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